weren't made aware that you could take away breakfast if you had to check out earlier than the serving time

it was clean, well laid out, big reception and bar area, staff were friendly

the small gym was good, breakfast was also good and the room was very clean

gym facility was also great and the access to transport in and out of edinburgh and glasgow was

bar was welcoming and breakfast was plentyful

nothing really, maybe gym could be bit bigger i was happy enough with the equipment.

mattres felt like the rubber mattres in your gym glass

i could get early check in which really helped me a lot

wasn’t very keen on the food, it would be nice if they had a few dishes more geared to kids - even though i suppose they’re not aiming to have children’s families as their main

super comfy bed. big tv. nice but small gym. computers you can use and printer

spa , clean rooms, good food

breakfast was delicious

staff very friendly. early check in was super. location fantastic being so close to the airport.

kids were asked to leave the pool early in the evening, they are allowed to stay to a certain

room for an overnight stay after returning to scotland on a late flight from madrid

wifi was very weak

excellent parking right outside the hotel, nice welcome and very clean comfortable room

generally ok. staff really helpful. good shuttle bus. quiet, no airport. nice shower. free wifi

kids food in the restaurant was very reasonably priced which i wasn’t expecting (£4

to the airport, big room, good that you have the possibility to have the breakfast even sooner than 6:30

good choice of breakfast, swimming pool, jacuzzi and steam rooms really good

monday to friday no access to the pool till 3pm is not sufficient if you are on a break with your kids

the spa was excellent and the staff

the gym and spa were accessible without paying extra which is always nice

good choice of breakfast, swimming pool, jacuzzi and steam rooms really good

place to stay, beautiful and very clean room, cozy bar downstairs (no noise in the rooms) and very good restaurant

very nice staff during check in, at the bar and they got our room available early at our request

great views of the canal and barges

and friendly welcome which set the tone for an enjoyable dinner in the bar and a comfortable nights sleep

the excellent restaurant and cozy bar at the value of not having to go anywhere else

is not much of a selection for breakfast other than 1 selection of ham and one selection of cheese

extra charging for early check in despite of mailing them

had an issue getting into the kids room

shower door opens into the main room and is glass, i stayed with kids so this meant that someone had to leave the room for the shower to be used

was in the room with a transparent door - not ideal for a mum with two teen kids

the room service could smile more

jacuzzi nt working, ev charger issues

the hotel has restaurant and bar and swimming pool and gym

the room was a good size and the wifi fast enough for video calls

i liked everything. except that the 12 kg dumbbells had been stolen from the gym.

brilliant for both and very good for kids to eat for free thank you

adults 2 kids

the facilities were on point, especially the heated pool (kids spent hours there), restaurant and bar

use of gym and swimming pool was added bonus

didn't like that the pool was unsupervised

excellent breakfast and service

swimming pool especially for the kids

we had a birthday dinner and breakfast at the pentland restaurant - the food was delicious and service was great

were upgraded to the turret suite - was amazing gorgeous big room with connecting room for kids

stunning golf courses, a stream, a church, cute horses with their little jackets

loved the breakfast bar and the veriety and were both satisfied after every breakfast , we also loved how relaxing and

breakfast should be included with the price of the room charged.

service from the team, we visited with the kids and goodness me it was amazing

we felt the breakfast was good each morning

no room service

and so accommodating- the airport transfer was great as they kindly gave us an early check in and late check out -

cold air conditioning during heatwave, very dark - not great for kids

the bar staff couldn't do enough plus the cocktails were

the shuttle driver was also great, had good conversation and got us to the airport promptly

wifi was complicated and only functioned with the tv on and connected which was a distraction when

coming here for years) but were so impressed with all the work that's been done throughout the bar, restaurant and public areas

clean and early check in and late check out

hotel staff same as restaurant and bar staff-very friendly and helpful

bed for kids was very uncomfortable

there were kids in the car park climbing on the roof and no security around to stop them

3rd floor rooms are one hell of a walk, and someone left their finished room service meal in the middle of the top floor hallway which needed to be moved all night

they went above & beyond, amazing service, the bed was huge & super comfy, room service breakfast sorted the hangover

nice and clean and near the city centre and the parking .

properties across uk , this is the best , the food of west view restaurant does hit the spot, spa facilities is much needed after all the walk we do in edinburgh, airport is so close no rushing

parking, decent sized room, modern decor throughout, breakfast and evening meals and easy bus route

myself and my girlfriend arrived on bicycles and the staff helped us put them in safe area, the room service and food were top notch and at an affordable price, the staff even helped store our

everything excellent. ate in the bar and would recommend the prawn thai red curry.

everything bar restaurant and stay all under one roof and right on the

i had room service, which was delicious and fairly priced

nishes) at 10pm

pleasant bar and very friendly people

hotel with a fantastic location, staff and a bar that was still open after the rugby

find anything i didn't like but if i was nitpicking there was the tiniest background noise of the bar next doors music and air conditioning up until about 11pm but it was drowned out by the sound

dave, i will never forget the wonderful evening at your bar and in your hotel

it was also very convenient to have cozy bar in the hotel

everything went smooth, the room was comfortable and clean and we really enjoyed breakfast

early check in, which really helped as we were in city for evening gig

was very important for me as i travelled with kids of different ages)

we need more play area for kids to do kids activities

free pool and gym

very clean lovely breakfast friendly staff and wee just had a short walk to murrayfield to watch the rugby

welcoming cozy stay with a nicely cooked breakfast; )

opened the bar for

welcoming. great breakfast. friendly staff

the room was clean and cosy and the breakfast was great too

the room was lovely, lots of facilities, room service even though we were two doors up was fast

problem with technology in the kitchen left us waiting a while for our meal but apologies were made by the staff

free parking was a bonus

this would off been a ten out of ten but the wifi wasn t working not the hotels fault might i had

was lovely and the staff are very attentive and polite, our room was lovely and there was free parking which was a big plus for us as we travelled from manchester and didn't want to have to pay

available breakfast - fresh, perfectly cooked and scrummy added bonus of multiple dogs in the bar in the evening, perfect to replace the dogs you have left behind for the night

can't find any faults great value for money lovely well stocked bar aswell and made to feel welcome

the bar staff were attentive and helped with drink selections

us to leave car and get bus into town after checking out in morning ud83dude01, had meal in bar before we left which was very nice

a sofa food was fantastic both breakfast and from restaurant and very cheap too great bar great choice of decent beer again very cheap prices and great

clean comfortable bar restaurant outside area. beautiful view from the room window

he tried his best getting early check in for us and kinsly cancelled our spare room, his understanding of the change of plan

we thought breakfast could include a few more warm things but other than that nothing

option of booking an early check in would be good, although we did arrive slightly early and room was ready, so not a

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to another

warm welcome hot cookie complimentary on arrival just the staff were excellant breakfast amazing

really nice food on room service

plenty of parking

free wifi is for email only, to check the news / sports you need to upgrade at cost.

computer could not connect to the room wifi, althoughh i think that may be a computer issue - the network provdied isnt secure, my

we ordered room service and it came and my partner pie and chips was a frozen pukka pie which he ended up not

rooms, super comfortable beds, room service and clean every day

lovely soup and sandwiches from room service

choices (everything from eggs benedict to a full scottish) as well as a continental breakfast bar with juices, cold cuts, fruit and cereals (+)the evening meal to the bar was brilliant service and atmosphere was excellent (+)faces at breakfast (which was absolutely amazing) to the cheerful housekeeping ladies, the bar staff who let us use the couches and watch tv and served us drinks when the bar wasn't even (+)most comfortable beds and pillows, hospitality tray friendly staff, great skyline restaurant and bar drinks cheaper than most outside (-)guys a reception were brill, even allowed us to checkin 20 mins before time and the guys on the bar on the top floor was brilliant (+) the staff, reception, bar & reception were first class (+) breakfast was tasty, bar and restaurant was lovely and modern (-)the dining room had been open but we found a bar that served food a half mile away (-) in reality there s no restaurant and the bar and hotel were so quiet the bar was empty

bar gets very busy as shared with gym customers.

beds, excellent gym, excellent swimming pool, good food and a smart bar area showing sports on large tvs

they were promised an upgrade that they didn’t get and they said the options of breakfast were poor for a hotel that advocates health facilities

pool and spa facilities relaxing and well

the restaurant food was excellent and the spa and pool were very relaxing

i include the receptionsists, the staff at the bar and the staff who clean the room

charging for the car parking

just of a useful critique as didn t hamper the stay at all really, but would be useful if the room service menu in the room had the breakfast menu on there as we had to go online to find it

parking spaces behind hotel also limited, although we did get a parking space

location fabulous beautiful room parking brilliant

was nice having a bar down stairs that you can relax in before retiring for the night

no noise from bar, but nice that there was a bar available

they allow early check in.

you're home late and to top it off, we thought we were coming back to a very quiet drink the the bar and was so happy to see the place was full of life (and karaoke

biscuits,bathroom was very clean and soap and shampoo is supplied with the room,there is a cozy bar downstairs with friendly staff,bus stops right beside hotel with regular buses to center its

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

i requested an early check in and it was so slow and didn't happen

convenience. access to public transport. early check in.

the staff were lovely and gave us a free upgrade and waived the early check in

i wanted an early check in and the team at apex facilitated that without any extra charge

was not flexible on early check in

30 on a sunday morning by the laundry staff collecting laundry bins right next to our bedroom window

they accommodated with a slightly early check in and a twin room as requested

beer in the bar was very expensive.

the cleaners left a pile of dirty laundry outside our room, this had to be addressed a couple of times after tripping over it before

room was big bright and spacious had a great sleep the staff couldn't do enough for you a nice bar to sit with a

we enjoyed the games in the bar area for a while too

nice bar and good breakfast

to top it all off the hotel owner allowed us to leave all our luggage in the bar area for the entire day despite them closing for 2 days to celebrate new year for themselves

it had the cutest bar and dining

aside from having a very busy bar and restaurant in-house, the area has ample eateries both dine in and takeout, also convenience

the bar was beautiful and the rooms spacious

food was great and looked after the kids well

a key for the front door so no need to ring a porter or bell for entry after closing hours of bar

great bar downstairs

adjacent bar is fine for a snack and good prices

early check in.

had to get breakfast elsewhere as my partner is coeliac meaning he cannot have wheat or gluten and sadly this

great location , fantastic breakfast, large room

staff at reception were very polite and presentable, the evening food in the bar was excellent

there is a well appointed kitchen and overnight laundry service for only £6

laundry service available

i liked that they have a big tv in the bar area, lots of sport canals

internet can be poor in the rooms but works fine on the bar / kitchen area.

it has a kitchen facilities, laundry facilities, ironing board, bar, many seating areas and close to the centre

beautiful old building. bar in the hotel. new bathroom suits throughout.

no microwave, bar fridge

the lady behind the breakfast bar on the saturday did not even make eye contact !!

we loved the little touch of a chocolate bar with the tea and coffee facilities

was great except the wifi in my bedroom (room 1 on the ground floor right next to the bar and corridor area) was virtually non-existent

the hotel bar was lovely and breakfast was perfect

was a shame the bar wasn't open and no hot breakfasts were available on the weekend of our stay but this did not

they have a nice cozy bar that seems

there is a bar on-site for bev vies and snacks

friendly staff, got a very early check in and room upgrade which was good of the hosts.

room service attendant had very little understanding of their own menus

when, as guests of the hotel, we weren’t able to find a spot for a cocktail, bite to eat or breakfast at the very least

good location, super service. best breakfast in town!

lounge and bar area is open to the public which was very busy most the time, mostly with business meetings,

was hungry as i hadn't eaten much, so i was delighted when there was a little wooden thing with a room service menu qr code

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

he made an early check in on new years eve possible for me, which was such a treat

room was ready for early check in

it was convenient to use the guest laundry

we very much enjoyed the bar downstairs and the incredible library

the library was open to relax in if you wanted and the lounge bar too

loved the library and bar in the hotel, and the room was really great value for money

the bar was stocked with local drinks and the staff serving were knowledge about the selection and

although we were a couple travelling together with no kids etc

we also had room service which was brilliant, didn't take long and food was yummy

barman was great and breakfast was excellent

drinks in the gorgeous bar also offer a wide range and will not disappoint

full of character, staff were really helpful & the breakfast was fabulous

also the room service was 24/7 which was fantastic

was a bit of conflict when i asked for a late check out, as the night shift staff assured me that i can do that but i have to request that

we has requested and being offered an hour late check out as my husband was not well

we didn't have breakfast as we prefer to eat local

early check in for 15

was cold in the room and we could heard everything throught the door (running kids, people talkink

welcome drink. the bed. the kitchen. the shower

loved the mini kitchen and it was digs by arrangement which was great

loved it had a small kitchen with a fridge

i can understand the bathroom bin having to be small but the kitchen bin could be bigger / with more bags provided

kind, we got an early check in which we didn't expect at all, we just wanted to leave our luggage to easily explore

the look and the amazing staff. the place was so clean. the bar downstairs was very good

tidy, modern staff were great too and the bar and food very reasonable concerdering the location

family after long day, kids like to watch tv, the tv only had bbc channels and none of the other channels

we’d particularly like to mention peter who we had a lovely natter with at the bar late on the final night of our trip

gym, breakfast

place with lovely decoration and facilities, and the staff were gracious in facilitating an early check in to get ready for the wedding we were attending

eakfast and dinner are delicious

early check in was greatly appreciated, we will return

the bar and drinks on offer are extensive, and very good

to enjoy the best of the many independent shops and cafes in the area and relax in the lively bar and restaurant area of the raeburn in the evening the young staff were exceptional and the

room service was great, staff friendly, room comfy.

the wifi disconnected around 11:45pm, and didn't reconnect for an hour or so which was strange.

bigger gym

comfortable, the gym, the restaurant was great, the staff, small room but very well designed

furnished, comfortable bed, good quality bed lined, lovely bathroom and soft towels, excellent room

the toilet is blocked and room service is very poor too

the kids has a seperate room too

free wifi and nice beds

the bed was very creaky and our room was right next to where the laundry room was and the staff would be in and out letting the door slam and talking loudly

the kids has a seperate room too

i arrived quite early the day i want to check in but luckily the staff let me do early check in instead of dropping

very modern and free late check out and the staff are very friendly

were quite accommodating - allowed me to book an impromptu early check in which was needed as i was so tired and honoured by late check our request

my early check in was understandably cancelled due to the hotel being so busy for a concert

we went up to the bar in the evening and the staff were so kind and friendly - really made our stay

that even though i was staying with a friend i can also see myself staying there with my wife and kids

suspect they were training new staff the night we decided to have drinks at the rooftop bar, the orders were mixed up, the drinks were not really that good (better at the bar hotel on

breakfast good, didn’t use gym, went for a run

there's a games area which is great for kids and adults too

there was a restaurant, bar and gym

excellent beds and nice rooms with great facilities such as apple tv and fast free wifi

on arrival, biscuits, decent brands of tea and coffee, big walk in shower, great breakfast, gym,

the bar and restaurant were great and the staff were brilliant

arrived early and the reception offered to early check in as well

busy and noisy street. no room service.

i had an early flight as well and they accommodated my early check in

the king suite was worth the little extra as the space was great for kids to play and the kitchen facilities were utilised in current climate with all restaurants

com offered early check in

this place makes minimal charge for late check out

the staff were lovely and gave us a free drinks token and late check out for our anniversary.

cost of breakfast and it should include toast, not have to pay exrltra for it.

friendly and helpful staff, clean, well equipped rooms, good food (breakfast and dinner), completely over the top bar

bar / breakfast restaurant lovely and food was good

the next day i hosted a perfume party after breakfast, again the staff were brilliant and could not do enough for us

comfortable bed, beautiful relaxing soaking tub, art work and updated kitchen was incredible

breakfast was fabulous. . as an english man 1st time trying haggis and loved it!!!

huxley is great for breakfast

great location - lovely spa bath and bed was very comfy

room service was great too

fault our stay with kids as a pre christmas treat

i am really glad we decided to book here and i will 100% return with my kids

the free use of the spa was great

room service and housekeeping are second to none

plenty pleasant staff to help, plenty room, clean,quality with superb spa and gym

location, coffee machine, room service, laundry, basically everything.

my room service dinner

i had booked to return here after our trip to the highlands, but upon the request of my kids i cancelled the booking

to covid restrictions, the pool and gym were still booking only

breakfast was 25 .

room maid very polite and spa great clean ,and staff pleasant

the bar area is lovely and makes you feel like you are sat outside

we ordered room service and took a dip in the pool, both of which were lovely

the wifi was a little bit inconsistent.

in progress which wasn't revealed when i booked, no restaurant available apart from the room service menu

there was no one in reception or the bar and no way i could see to ring a bell or anything

in the room there was no info on wifi or room service

location at the head of stockbridge & everything you need is in walking distance of the hotel the spa suite was great & having access to the garden from the room was a welcome bonus if you were

also an hour spa pass was included in the stay, but spa was very busy could not get into the sauna

bathroom spotless, lovely shower with spa type shower spray

good location and very friendly staff, the hotel also have facilities such as restaurant and gym, particularly i like to work out however i missed the opportunity to try

staff seem like kids on university break and no person taking charge

maybe sometime you create a playroom for the kids, this would be great for families

the bunk beds were also well constructed so the kids were able to both get a good nights sleep

bar lovely

the family room with the separate area for the kids bunk beds was a hit

kids were a bit disappointed to not get bunk beds in our executive family room and bed placement of

wifi was a bit slow.

the room service is not available certain day

the staff where helpful and very good with the kids

the staff at the bar is really nice and helpful, food is really good and massive selection of drinks

everything about this place, the excellent staff,the beautiful room,the bar & location all perfect

the bar below the hotel is one of the most interesting i have been to and the welcome was

the bar and restaurant are unique, maintaining a fabulously welcoming atmosphere

a good gym that was open early in the morning. nice breakfast.

they forgot my room service and i had to call to remind them after an hour, when it finally came the food was

the pool was distinctly chilly and no supervision so kids bombing constantly

pool & gym facilities, very friendly staff, comfortable, great setting

the cellar bar serving light suppers. the staff were exceptional. the spa excellent.

hotel has all the features bar restaurant with amazing food we love the three times cooked chips

breakfast and location. bar staff were extremely friendly and receptionist

nice wee bar downstairs

did ask the day before check out for late check out told there was a note added to our room and we could pay when we came back from our

if the weather is good, the bar has a lovely seating area outside which is just s relaxing

it wasn t clear about wifi and no prices shown for mini bar so we ended up not using that

and great cheese toasties via room service after a night out on george street

breakfast was delicious and we were able to have it brought to our room in the morning for no extra

easy to pre order room service for breakfast which was also very nice

i wanted to find out what the wifi password was but i didnt want to have to go down to ask about wifi but i did not have a way to

at the property were extremely helpful and also went out of their way to get us into our room early after a long drive and last minute booking

local distance to the train station and allowed a late check out last minute

gym well equipped and quiet room service food excellent

gym was tiny, coffee/kettle in room in a cupboard with no plug and no real place to put it

the staff were helpful and there is even a gym

ecause of my husbands

the menu in the bar during the evening

the guest wifi in the rooms is really not great and was cutting out constantly.

wifi signal was really substandard for such an establishment, this is a priority for business needs

that were not so good, and these are minor points to be fair, the wifi was not good at all plus you can barely get any 4g there either

we decided to have dinner downstairs in the restaurant / bar and that also didn't disappoint

i did mention this to the lady on reception and she offered us room service - which we took up and it was great ( thank you ) (+) room service is great too (-)room service would be ideal for business users (+) room service breakfast was good with some very tasty options (+)its has all amenities and room service is very good,the bar and restaurant are comfortable. (-)the only thing we missed was a few more english tea bags in the room and the opportunity to order room service (-) the only oddity was no reception desk and also there weren t any instructions about room service in the room or numbers to dial (-)room service and on site parking available (-) had to call the restaurant from my mobile to order room service

chemical spray use for cleaning was left on top sink in the toilet, completely unsafe for kids

staff were very helpful and provided an early check in so we could rest after a night flight

super clean, friendly staff, great breakfast, quiet location, nice old building, safe

building room size welcoming staff staff did their very best to ensure an early check in

waived the tray charge for room service as it was my birthday

few small things could have been a bit better: - the wifi requires logon and personal details to be given to 3rd party provider - it somehow seemed

the room was really nice; big comfy bed, cool decor, had everything we needed. wifi worked well.

location. bed was comfortable. staff friendly and helpful. late check out time. breakfast good.

decorated with fantastic bluetooth speaker, tea and coffee facilities, smart mini bar and great wifi connection

very stylish and comfortable, had everything we needed, lovely bar as well

bathroom ventilation is weak. tub is tall for kids or seniors.

she couldn’t do enough for us, we also got early check in what was great after early morning

room on lower ground floor, nest to office &laundry

room with uncomfortable bed and sp so noisy - should never give a family with kids a road facing room - got little

noise from other guests especially kids didn't expect the breakfast to be in a restaurant away from the hotel

hotel bar had a fab atmosphere and drink was reasonably priced

kids loved the swimming pool

very friendly clean and in a good location. good bar and food

- loved the pool it was open 7am until 10pm and no restricted times for kids

the pool, bed size and breakfast

please order a whisky sour from the beautiful bar on your way to dinner, it is the best

hotel stuff was extremely friendly, location is very central and breakfast is quite good.

the bar wasn't manned at all when we tried to get a drink

as not many guests bar was closed at 9pm

breakfast was lovely

the staff were very welcoming and the room, dining room and bar were immaculate

my kids were a little bummed

everything else is very good including free gym and swimming pool

breakfast a bit limited

requested early check in but still had to wait 2 hours when we arrived before our room was ready

the bar area is cozy for friendly meetings with colleagues

arrival, there was some old laundry left on the top shelf next to the safe

laundry service

think drinks came from bar downstairs but just thought they'd be available at

atmosphere was amazing, rooms are spacious and cozy. lovely dining area with a bar too!

had to work intermittently during our stay and was surprised to find the wifi did not have a secure connection

the breakfast/bar connected is also great

small thing - three days of room service, each time utensil or condiments were missing

ilvy's) as it is rare to get

gym tools could be improved