the staff in the hotel, bar and restaurant were excellent

not for kids

nice little sports bar with separate dinning area, which looks newly refurbished

food was great and looked after the kids well

great bar downstairs

there s plenty of parking close to the buildings, fabulous gardens, huge rooms

young kids serving had no clue what they were doing

the cellar bar serving light suppers. the staff were exceptional. the spa excellent.

noisy neighbours. kids and adults shouting/playing until 1am. corridors noisy with banging doors

good pool and gym, good food too. extended late check out which was great.

room was basic but clean and perfectly fine and good value for money with free parking and access to bar and restaurant

only that there was no wifi as it was said

access to edinbourg by train a restaurant available on the spot nice and helpful staff available parking

there is free wifi in the hotel

free parking with plenty of space for everyone, no squeezing into tight spots

hotel, set in tranquil grounds, wonderful staff, fantastic facilities especially the jacuzzi and pool, and theeeee best tattie scones in all of

we had a suite and it was perfect for work trip but also a couple night away, we also had a spa day the next day perfect to

amazing staff and lovely extras in the room as we were staying with kids (milk and cookies and vip spa robes

the choice of gins in the bar was great

this doesn't work for visitors as we spent day time in the tour and expect to go to gym and pool in the evening, but it always close at 7pm

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

she took time to sit with us and show my kids photos of her animals on her phone

making sure the kids were happy

no entertainment, room wasn't heated before we arrived was freezing & bar prices a bit steep.

spacious field to play with kids just outside the dining area

nice bar area with cosy & welcoming atmosphere

place to stay, beautiful and very clean room, cozy bar downstairs (no noise in the rooms) and very good restaurant

the excellent restaurant and cozy bar at the value of not having to go anywhere else

the bar was comfortable and i liked the general attitude that nothing was too much trouble

whole experience, was above & beyond ; from the check in with lindsay, and the bar w/ chris & fiona, and the dinner with elizabeth; this was a

kids food in the restaurant was very reasonably priced which i wasn t expecting ( 4 (*) given a very spacious family room overlooking the planes landing which the kids were thrilled with (-)with two children, the fold out couch/bed mattress was too thin and uncomfortable for the kids, they had a poor nights sleep (-)would have rather had a full regular bed instead of pull out bed for the kids (+)50 adult and kids go free (-)in ground floor with windows to terrace and some people smoking and kids playing loud - couldn't sleep early (+)kids option in the restaurant was very good reasonably priced bar and food menu nice to relax after (+)we were away very early so just grabbed a coffee and some toast for kids. (-)95 the only thing we went for was the kids menu because it was better priced

desk guy was a tad grumpy and informed us there was no room service

from holiday at edinburgh airport, late check-in, friendly staff , room very clean, very roomy , breakfast included for very reasonable price

kids food in the restaurant was very reasonably priced which i wasn’t expecting (£4

terrible quality of food at room service . tv didn t work

comfy bed, very clean, welcoming staff. nice little play area to kee kids entertained

room was well presented, clean and very comfortable, my kids absolutely loved staying there so much we booked another night

also the food in the bar was excellent, kids loved the carvery and the choice of food was

kids loved small indoor and outdoor play area

with two ev charging stations

the hotel offers a breakfast in a bag for people with an early check in

gym facility was also great and the access to transport in and out of edinburgh and glasgow was

excellent breakfast and location

the hotel is clean and facilities are great including a really well equipped gym

great location, terrific gym, nice breakfast, clean room.

super comfy bed. big tv. nice but small gym. computers you can use and printer

bedrooms quiet and comfortable good gym

£15 per person for breakfast including kids

great accommodation, terrific vibe in the food/ bar area

knocking on the door at 9 am then again at 9:15, and 10 am( we have arrived at midnight and had a late check out

great bar for nightcap drinks

friendly room no2 was excellent big clean comfortable bed big bathroom very clean and warm nice bar area with big sreen if you wanted to watch the

it had its very own bar section and a restaurant, which it would be criminal not to try the restaurant, the food here

staff were brilliant! very cosy friendly bar and excellent food!

friendly staff bar food and bar lovely

4am fire alarm which really did ruin our nights sleep, first night sleep away from our kids in 5years as were used to broken sleep expected a beautiful sleep in that big comfy bed

easy shuttle to and from airport

location was good for our needs, free car parking with lots spaces luxury toiletries quality towels and bed linen

friendly staff. well equipped gym.

were attentive and so accommodating- the airport transfer was great as they kindly gave us an early check in and late check out -

swimming pool and gym available and all staff - reception, restaurant, cleaners - very friendly

staff were excellent at reception and breakfast: room was spacious and bed very comfy: also very quiet considering it is very close to

super comfy room for 3 , breakfast for 3 , spa access for 3 swimming for 3

nice gym and spa area for guests to use

the swimming pool. very kind welcome at the check-in with complementary chocolate cookies.

there's always things to do at the hotel, a nice pool, sauna, steam room, pool table

hotel with fab facilities including swim, sauna & steam room plus full gym and classes

if you love golf - this place is a dream

comfortable room, good gym and restaurant facilities, very good surroundings and golf course

tough to navigate to and from the room as well as room service was tough to order

in the middle of queensferry, easy to find. rooms very clean, bed comfortable. bar downstairs.

it was also very convenient to have cozy bar in the hotel

the location. the staff were fantastic and great bar ud83dude0a

hotel with a fantastic location, staff and a bar that was still open after the rugby

find anything i didn't like but if i was nitpicking there was the tiniest background noise of the bar next doors music and air conditioning up until about 11pm but it was drowned out by the sound

everything bar restaurant and stay all under one roof and right on the

room service was excellent

the availability of dvds in the room and room service after the bar has closed is a really nice touch

on bar very helpful, dinner exceeded expectation very good food

the breakfast was excellent, we used room service which was a definite bonus

in my bedroom (which was really a suite) wifi was a little slow - so in the evenings i mostly worked in the magnificent drawing room - wifi (-)i couldn't get onto wifi at all (-)wifi could be improved. when on business good wifi is important. (-)get onto the wifi - there were 3 possible passwords, tried all 3, i possibly typed in wrong, but lost interest (+) no issues with wifi during our stay (-)wifi could be better in rooms (+) wifi issues, but could get online in lounge, with free whisky, so emails completed with varying (-)wifi in the room would be good as signal isn t very good (-) wifi strength was not strong enough for me to work in the evenings (+) good wifi

there was a small kitchenette in the apartment to warm and eat take away meals

beautiful property set in amazing grounds parking right outside

stayed in the attic apartment and the kitchen was filthy , drawer front had fallen off, dishwasher still had dishes in it , worktops

because it was marked private we veered right to the parking at the back of the building

in the reception area, there is plenty of seating, also a little bar and coffee station for 24x7 coffee

i have received a message that if we come before 3pm we must pay early check in

free tea/coffee, and bar and pizzas available which was very welcome after a gig at murrayfield

situated near the tram, had everything we needed for a reasonable price, including a small snack bar in the lobby and free coffee/tea

breakfast was excellent and served by a lovely staff member - friendly, efficient

only stayed one night as we had an early check in at edinburgh airport

location, view, value for money, pleasant staff, safe secure parking.

late check out at 12 a bonus too

comfy beds space in room. lovely staff. late check out.

breakfast was good and well-managed

the number for room service didn't work and it took 2 phone calls to reception to get an answer that if we wanted

could do with a few more options for kids

allowed early check in after long flight from hong kong very much appreciated.

reason i booked was that they had ev charging on site, which i kept being told my staff worked, however each time i tried, it did not

early check in was accommodated

kids under 12 get free breakfast

i would ve liked room service for dinner

the only thing was no room service but didn't effect my stat

breakfast should be included with the price of the room charged.

daughter is vegan and the staff went out of their way to ensure she had a fantastic breakfast without any fuss

brilliant for both and very good for kids to eat for free thank you

the wifi is terrible

was very comfortable, room service quick and tasty, nice staff, close to local retail park for some last minute shopping,

pool steam maybe get a wee sauna on the go be perfect

breakfast was also lovely & room service was very quick

plenty of tea and coffee in room and a chocolate bar

sea view, large comfortable bed, good powerful shower with early check in and late checkout compared to other options

there was no evening bar at restaurant after 5pm

i would have liked a bar area

large airy room. warm. good shower. lovely view. early check in good.

the biggest flaw in this hotel is the kitchen

have liked a better seating area at bar just for relaxing it was still nice but would have like couches and comfy

kids all enjoyed it

the location is very good if you have pets or kids as there is a park across the street and beach aprox 5-10 minutes walking, where you can have

breakfast was great, staff friendly and value for money

didn't get to try the bar meals, but we will next time

to the airport ( only 17 mins) excellent price free breakfast free car parking late check in and check out

lovely breakfast with the usual toast cereal, fruit and tea/coffee as well as one cooked to order

breakfast superb

very clean. great breakfast. only 20 minutes to the edinburgh airport

comfy bed and good sized room, got an early check in which was great

mattress ; good size telly ; clean and well appointed room and appreciated the late check out time

the team managed to give us an early check in as we arrived earlier than expected

clean and early check in and late check out

the bed mattress was old kids running around late at night

at the property were extremely helpful and also went out of their way to get us into our room early after a long drive and last minute booking

local distance to the train station and allowed a late check out last minute

wifi excellent

rooms were clean and big, we had access to the pool sauna and steam room as part of our stay which was amazing

a water in swimming pool was warm what was important for us too

staff were so amazing

lovely friendly staff, particularly the man working the bar on the evening and the lady on the front desk

good staff good bar quirky building

we spent the evening in the bar downstairs where everyone was really friendly and accommodating - couldn't have asked for more

liked that it had a bar so i could get a drink

nice atmosphere in the bar . very welcoming

the one downstairs bar lounge is a sports betting room, so there was shouting and punters coming out drunk and

of us stayed one night at the richmond park hotel as we were playing golf in the area

every single one of them from reception to bar and restaurant were welcoming, friendly, and extremely helpful

the bar had a varied selection of spirts and beers alike and the pieces were nothing short of amazing

were exceptional and couldn't do enough for our party while we were in the dining room / bar area

whole package was superb, from extremely pleasant check-in staff to the kitchen workers who produced the most wonderful food

e haggis was delicious

ilet) wifi was very weak in hotel room

great room service, lovely room and better than expected

pool - cold dinner - got the wrong meal due to a mix up in the kitchen

wifi was poor in the bedroom but fine in public areas.

breakfast was excellent, cooked to our

very clean lovely breakfast friendly staff and wee just had a short walk to murrayfield to watch the rugby

welcoming. great breakfast. friendly staff

when we went to get a drink there was a tiny bar at reception with a small selection of drinks

no bar or snack bar as advertised

spa and gym area was clean included in the price of your hotel stay so you can use all the time

we had a very good sleep, enjoyed spa, sauna, swimming pool was not crowded, very calming and relaxing

free ev charge, but only one and first come first served

the pool provided an excellent space for kids to play in, while allowing others to exercise without any interference

the reception staff and bar staff were always chatting away to us and our kids and actually took an interest in our youngest and asked her about her fav football team etc

wifi wasn't the best in the hotel

free parking was a bonus

it is perfect for business travel; a great bar and restaurant with great drinks, food and sport on the tv

although we did not use the room service, we were made sure that nothing was too much trouble if we did decide to use it

not kids

no room service due to covid restrictions so cannot give a score

good to have an ev charger on site

service in the restaurant and bar was excellent

good private parking area. the room was quiet and spacious.

homely atmosphere,huge breakfast, easy car parking, 5 mins from the conference centre

a great bar for drinks at the end of the day

can't find any faults great value for money lovely well stocked bar aswell and made to feel welcome

location and comfortable food in the bar was lovely

a sofa food was fantastic both breakfast and from restaurant and very cheap too great bar great choice of decent beer again very cheap prices and great

food in bar was good and breakfast cooked to

was good, very clean , daily room cleaning, breakfast was good, bar staff was friendly, receptionist was always

also the young lady that greeted us for breakfast on 1st june with a big smile was absolutely lovely

spotless and well stocked, our stay was just amazing and breakfast was spot on and a hit with the kids who were also very happy with there

small playground that my kids enjoyed and in a nice area

even allowed early check in

i love the bar with sport on the tv s in the

the staff were very helpfull and friendly including the room service ladies

staff were excellent and friendly room was comfortble and spotless, car parking facilities very close to hotel

friendly staff.. good bar and restaurant

free parking and free wifi was good also

hotel was vey clean and in a good location, staff were friendly and breakfast was good.

we asked for an early check in and the staff were accommodating and helpful

i know they were singles but so are my kids

superb breakfast

we based ourselves here for a golf trip and the location was ideal, central to gleneagles, st andrews and east lothian's golf

rooms, super comfortable beds, room service and clean every day

lovely soup and sandwiches from room service

we ordered room service and it came and my partner pie and chips was a frozen pukka pie which he ended up not

choices (everything from eggs benedict to a full scottish) as well as a continental breakfast bar with juices, cold cuts, fruit and cereals (+)the evening meal to the bar was brilliant service and atmosphere was excellent (+)faces at breakfast (which was absolutely amazing) to the cheerful housekeeping ladies, the bar staff who let us use the couches and watch tv and served us drinks when the bar wasn't even (+)most comfortable beds and pillows, hospitality tray friendly staff, great skyline restaurant and bar drinks cheaper than most outside (-)guys a reception were brill, even allowed us to checkin 20 mins before time and the guys on the bar on the top floor was brilliant (+) the staff, reception, bar & reception were first class (+) breakfast was tasty, bar and restaurant was lovely and modern (-)the dining room had been open but we found a bar that served food a half mile away (-) in reality there s no restaurant and the bar and hotel were so quiet the bar was empty

parking was available on site at no additional cost which helped us avoid parking fees or

early check in and late check out

is a lovely small family run hotel with beautifully presented bedrooms and dining and bar area

also, i wanted to order food on our first night up for room service, and to have water as well as we were partched

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

just bar was closed to early

the club room package is great value. includes gym and spa package. rooms are very comfortable.

starbucks and bar and restaurant downstairs

room was so clean we used the facilities sauna steam room and a swim then went for the breakfast really fresh and great variety definitely be back when in edinburgh bus right outside and

the restaurant food was excellent and the spa and pool were very relaxing

on bus route, really nice hotel with bar and outside seating area

the bar was cosy and friendly

staff, clean warm comfortable room, great bar with friendly locals plus a great location for walking around

they allow early check in.

no noise from bar, but nice that there was a bar available

the food at the restaurant was excellent from the breakfast and the wide range of bar meals was very nice also

great breakfast

the most amazing breakfast - really worth writing home about

hotel, very welcoming staff, lovely bar area, room was perfect, we enjoyed spending time in the bar, and close to both theatres

staff were excellent.. restaurants and bar were very good.. great location

the breakfast served in the bistro attached to the hotel was delicious and so much choice

very close to everything staff lovely plus late check out

fantastic location that always felt safe, clean rooms, quiet, great breakfast, and a friendly staff

the receptionist was very helpful and pleasant the breakfast was wonderful, and the waiting staff were efficent and couldn't be more

paid for breakfast but 10am was too late, to have it

breakfast was excellent

cleanliness, food service location ambience facilities, little attention to detail, like the bar staff cleaning the optics and shelving behind the bar, instead of messing with their phones,

there was no wifi in the room in the morning

the grounds to the hotel and excellent parking are a real bonus

the hotel and it looks so beautiful, we enjoyed so much chilling out there and playing with our kids

i wanted an early check in and the team at apex facilitated that without any extra charge

i requested an early check in and it was so slow and didn't happen

got early check in

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

convenience. access to public transport. early check in.

bar is open in evenings

the pizza served at the bar until 1am has slices of tomato on it

an early check in at 2:30pm instead of 4pm

and prices are higher, but to try and stick me and my husband in the basement room next to filthy laundry, chipped

30 on a sunday morning by the laundry staff collecting laundry bins right next to our bedroom window

to top it all off the hotel owner allowed us to leave all our luggage in the bar area for the entire day despite them closing for 2 days to celebrate new year for themselves

room was big bright and spacious had a great sleep the staff couldn't do enough for you a nice bar to sit with a

it had the cutest bar and dining

we enjoyed the games in the bar area for a while too

nice bar and good breakfast

nice bar and restaurant

near to shops and breakfast place

great location , fantastic breakfast, large room

the complimentary breakfast for the first morning was a lovely touch

had breakfast in platform 5 service terrible food cold

secure, clean and tidy with comfortable beds, en-suite shower/bath and on-site kitchen, bar and laundry

i like the atmosphere, large kitchen, staff members are really friendly especially lucas

the kitchen and dining area were very handy and the laundry service was an added bonus

it has a kitchen facilities, laundry facilities, ironing board, bar, many seating areas and close to the

there was no access to kitchen tea/coffee facilities before 8 am

have been nice if the reception area was used rather than having to go in and out of the bar for check in/out and collecting key but this is only a minor detail

beautiful old building. bar in the hotel. new bathroom suits throughout.

the lady behind the breakfast bar on the saturday did not even make eye contact !!

when we arrived it was 8pm the lady in the bar was very friendly

surprise with a cuppa,bottle of water and breakfast bar on checking out ad wasn't expecting anything

no desk and chair to work from. no room service

the bar and restaurant were so gorgeous and cosy

the lobby bar was lovely after a long day of sightseeing

room service attendant had very little understanding of their own menus

hotel is lively in a good way, staff nice, lovely bars and the decor is beautiful and comfortable

the hotel bar was lovely and breakfast was perfect

was a shame the bar wasn't open and no hot breakfasts were available on the weekend of our stay but this did not

they have a nice cozy bar that seems

lovely wine bar just around the corner la p'tite folie

friendly staff, got a very early check in and room upgrade which was good of the hosts.

room was ready for early check in

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

he made an early check in on new years eve possible for me, which was such a treat

creaked a little, the flush grumbled a little, the fittings made funny noises all night long, the kids next door were very clearly audible - but i guess thats the pitfall of staying in a vintage

the bar & old library settings are very quiet and chilling

to swap the soaps in the bathrooms for hand soap, as seems a little wasteful to throw out a soap bar after one use

library and bar for relaxing in the evening, the decor in the first and second floor, the view from the room

although we were a couple travelling together with no kids etc

good bar and sitting spaces

location cleanliness breakfast was exceptional very friendly staff

drinks in the gorgeous bar also offer a wide range and will not disappoint

beautiful room, bar and dining areas

they have 24/7 bar service for their guests and they were very attentive

staff in the bar are excellent also

downstairs bar very friendly and accommodating

edinburgh airport, ideal for our very early flight courteous, welcoming staff good food, pleasant bar although the band played late, it wasn't too disturbing and everyone went home quietly

really friendly bar staff. room was perfect and well worth the money!

far enough away from the bar itself to not be bothered by the noise, but close enough to walk around in less than 10 seconds

flexible on late check out although we paid for but it was reasonable by the hour

excellent location, good breakfast, spacious room, good ambiance

great location. helpful staff. also lucky enough to get an early check in which helped a lot.

nning kids, people talkink

the bar staff were pleasant and helpful and the two evening meals we had at the hotel were very good,

was very nice, the staff were attentive, the breakfast was sufficient and good

family after long day, kids like to watch tv, the tv only had bbc channels and none of the other channels

noise from gym beside our room early in morning...room really should be soundproofed.

was also great just a few minutes walk from lots of different restraunts and plenty for the kids to

would have have read my request for the reservation, i made a booking of 2 room, becouse i had 2 kids, 7 and 9 but at the moment of the check in the lady at the reception informed me that they

we arrived to hotel early, before 8am

loved the mini kitchen and it was digs by arrangement which was great

i can understand the bathroom bin having to be small but the kitchen bin could be bigger / with more bags provided

no breakfast, but since there’s a mini-kitchen in the room and the location is great, we weren’t bothered about it that much

great location, great room. quiet. really friendly staff and accommodated an early check in

lovely bar and welcoming lounge

nice wee bar downstairs

did ask the day before check out for late check out told there was a note added to our room and we could pay when we came back from our

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

breakfast and location. bar staff were extremely friendly and receptionist

due to covid room service but very very limited options, booked 1 sausage roll , 1 croissant and coffee for 8am

travelled with my two kids

room was a great size for a family, being so close to reception and the laundry room meant that it was extremely noisy until late into the night

breakfast was really nice and was welcoming for the kids. the pool room was an added bonus

understand we would get noise as ground floor on road but did not expect to be next to cleaning/laundry room

gym was a bit smaller than the photos suggested.

staff, room, food and bar were perfect will definitely be coming back again

unfortunately we cann t comment on the bar facilities due to covid restrictions

were so helpful when we arrived early they got a room ready for us and gave us a complimentary late check out as we had a late flight the next day

the staff at the front desk to the guys in the bar to the breakfast staff - all great and great

to enjoy the best of the many independent shops and cafes in the area and relax in the lively bar and restaurant area of the raeburn in the evening the young staff were exceptional and the

lovely room. comfortable bed. great location. room service.

it from the beginning: the really nice and helpful staff, the lovely room with all you need, the bar and the food

the room service meal was delicious and we will be back to eat in the restaurant based on that

so more road noise and also people talking outside below room in evening as outdoor seating for bar at front of hotel

breakfast was a good price and had decent options; room was lovely, modern and clean; facilities (gym, bar) were great; great shops, cafés and restaurants in the surrounding area

there's a games area which is great for kids and adults too

in a great location to haymarket station a fun chilled vibe with lots of games for kids to play downstairs

and friendly staff, specially thanks to ana at the front desk who allowed me an early check in after a long fly

great hotel overall - good decor - comfy beds - free welcome drink - nice staff - gym - board games in the restaurant/bar - fairly good location, not right in the centre but

i arrived quite early the day i want to check in but luckily the staff let me do early check in instead of dropping

very modern and free late check out and the staff are very friendly

were quite accommodating - allowed me to book an impromptu early check in which was needed as i was so tired and honoured by late check our request

my early check in was understandably cancelled due to the hotel being so busy for a concert

clean, reception and bar staff were extremely helpful and friendly, loved our time in

on arrival, biscuits, decent brands of tea and coffee, big walk in shower, great breakfast, gym,

there was a restaurant, bar and gym

nearby amenities for grocery, dining, and laundry were amazing

we had do not disturb on the door, toilet paper wasn t topped up when room we cleaned, no laundry service in our 4 day