nice staff great spa and pool

love the breakfast and fresh cookies

the room was great, the bed comfortable and the breakfast was top shelf!

breakfast was good and they have french vanilla creamer for my coffee

the breakfast is a+

free breakfast, close to venues and casino

bar was closed and no breakfast, was not disclosed prior to booking

the motel was beautiful and clean. room was ready when we arrived at 3pm. great breakfast!!!!

due to covid the breakfast was not open or the bar. no fault to the hotel.

the kids enjoyed the pool that they had to themselves and the wife enjoyed the fitness room

highly recommended. love the pool n jacuzzi. free hot breakfast offered are delicious!!!

the bag breakfast but however i understand with the virus you can't have it

pool area was not ventilated very well a lot of water was on the floor and the pool was very

study room, attention to cleanliness, good temperature of water in hot tub and pool and tasty breakfast made this hotel the 'right one' to stay at in this area

clean rooms n bathrooms, delicious breakfast, great pool n jacuzzi jets, and enjoyed using the gym

the hot breakfast was great

are too many kids here, they have an enclosed pool, kids roaming the halls and screaming

the pool was available and nice

pool and clean room, the breakfast was good.

the price is great and a nice breakfast is included.

we really wanted to use the gym, but most of the equipment was not in working order

we could not even use the gym

clean, comfortable, convenient, friendly staff, good breakfast.

breakfast was alright

breakfast was lacking but assuming that’s due to covid-19

staff at front desk very friendly. bar tender very friendly made my long island very good

in all a great stay, staff was great, gym was subpar, pool was closed for remodeling but all in all, a great stay

pool/ hot tub, clean room/bathroom, comfortable beds

we had the pool and hot tub to ourselves

in all a great stay, staff was great, gym was subpar, pool was closed for remodeling but all in all, a great stay

like the idea i was able to get roll in shower, laundry facilities where on first floor and handicapped access parking right out the

the restaurant only opened for 2 hours and the bar didn't have enough alcohol.

the pool, the gazebo and all of the property looked lovely

bar was fun and staff was helpful

wish there was an indoor pool or hot tub too

bed was super comfy it was quiet was my anniversary and my wife just loved the kitchen and how the hotel was pet friendly and the staff was great i mean they really helped felt

close to casino and free shuttle.

having a complete kitchen area

a complimentary washer and dryer were for our use, a full kitchen was convenient and the fitness center was great

i liked the location. it was close to the casino, eateries, and the tanger outlet

live music, fire pits and somewhat warm pool, if only they would have had a hot tub that would have been icing on the cake

the bar was suppose to be open til midnight and they closed at 11!

why isn’t the hotel connected to casino relying on shuttle and too far to walk

convenience to casino and that the pool and gym were open.

location to the casino.

easy in and out and close to the casino and outlet mall

friendly staff. close to casino and dining.

best value for $ in washington,clean and great location for casino

the location is great. very close to the casino and a few great restaurants.

location is less then 5 minutes by car from the casino

breakfast was good, location met our needs

we enjoyed the breakfast immensely and all of the staff were very pleasant and accommodating

my kids found something floating in it - looked lime foam, but not sure

there was a decent variety of breakfast offerings which was exceptional for pandemic

breakfast was very good with a variety of food

not having breakfast.

breakfast was also well

breakfast ladies - delicious food and the potatoes yum

the pool could open before 9am! i had one sad little early morning swimmer on my hands!

nights the parking lot gets full quickly

laundry and price

breakfast would be adequate if they would provide peanut butter along with the butter and jelly.

we didn’t take advantage of the breakfast so we can’t comment on that

not all breakfast items were available when i went to breakfast.

price was good for how long we where there the breakfast was good only thing is the tv screen was not fit to the tv but had great channels to

needs better breakfast selection

staff is excellent any questions you have ,nice weight room and gym, and also a swimming pool great if you have children, over all location great , keep doing what you are doing

laundry facilities were good

breakfast was great and the staff was super friendly and helpful!

only thing i didn't like was that the indoor pool was not heated and was too cold

good breakfast. good gym. good location

can hear people and kids in the hallway. elevators can take a while.

the staff was very pleasant, and the room was clean, and had a sm kitchenette.

staff was always available. let me have early check in and late check out

need laundry bags in rooms for guests to take wet suits home or dirty clothes

very quite, clean and comfortable room. breakfast was amazing.

the lobby, lounge - bar design just marvelous

breakfast was very basic, but ok for my simple needs

beds comfortable, breakfast good, hotel quiet, and got a good nights sleep.

was not very impressed with the breakfast that was available

breakfast was not that great

they also have laundry rooms which is awesome

we ordered room service from the hotel restaurant, and it was wonderful.

ample parking, very cleanly, friendly staff, comfortable bed and room. room service was great.

pool was closed for the majority of our stay

bor day weekend) so i did not get to enjoy it

the decorating and the snack bar area

breakfast was very good

we had the king suite with spa bath

the room was clean and beautiful and the spa tub was an added plus

i would like to mention that anna , who was the attendee in the kitchen was very pleasant and accommodating

nothing in the kitchen out to use the kitchenette, stove or microwave no utensils no pot snow pan no mention that

breakfast was perfect and the beds were very comfortable

convenient location and great breakfast options

no hot breakfast

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

breakfast, clean room, extra towels available on request, someone always at front desk, easy access

excellent beds, shower and pool.

i didn't eat breakfast but other family members did with children

i thought the pool water was to cold

coverlet smelled like an old gym bag- although it appeared white/clean it could not have been recently washed

the pool was the best part. very warm...

breakfast spread wasn’t very impressive and i felt that it was too expensive, especially for kids who are picky eaters

wish they had an indoor pool

breakfast was somewhat cold.

pool could have been warmer

close to the south hillsvillage mall, aaa and banks. has a swimming pool and athletic center.

the pool was closed.

room was very clean and neat and everything in working order and the breakfast selection was very good and plenty to

was very clean and the breakfast was great, room was spacious, bed was super comfy, loved that they have an indoor and

breakfast

breakfast was great, beds are comfortable, and the pool was nice and warm.

beds, the location, the staff and the breakfast

gym was also clean and included all basic training devices

kind of cold in the pool area

i know we are still going through a pandemic but i wish the pool was open.

upset could use pool monday night because somebody had thrown up in it.

the laundry availability. parking available

room fit all my needs i love the fact it had a full size fridge/freezer and equipped with all kitchen needs like pots, pans, flatware etc it was clean and staff was amazing will stay

the breakfast was a granola bar and a small one at that

breakfast is very minimal

problem with kitchen sink knobs turning but it didn't effect me using them once i figured it

however the guests need to keep them out out the breakfast and evening where they have food for their guests

the staff was super & shuttle service was on point. great location!

friendly staff! loved the shuttle to the airport & free breakfast/dinner & drinks

the kids enjoyed the pool and nice big hot tub

small basic gym

friendy staff, cleanliness, hot breakfast, and the pool.

may have had shuttle running to airport

staff was friendly and the kids loved the pool

nice and clean and very friendly. kids loved the pool.

the parking was excellent for winter conditions and the free airport shuttle was a nice surprise

i think that the pool should be open later and/or open sooner

very friendly staff, rooms clean, pool was very nice

the pool was closed the second day

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

pool was not able to be used (maintenance)

breakfast

convience to the airport and breakfast buffet. also the free shuttle to the airport!

spacious rooms, great breakfast!!

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities and storage room were located

two room service employees kept trying to open my room door when i clearly had the chain attached so i

breakfast lady was wonderful

they also offer long-term parking at a reasonable rate with a free airport shuttle

even a pay and park and a shuttle to the airport

everything great accept for the shuttle problem

the free shuttle is good

kitchenette

friendly people, smoking smell in the corridors, good facility with small kitchenette, grab and go

a kitchen in room

friendly staff, free breakfast bar, clean rooms, kitchen ette, free wifi, various amenities apart of the package deal, safe area, etc

love the kitchenettes in rooms

quiet and safe area, free large parking

wifi is so slow and the bed is out of the date.

parking is an issue here had to park at business next door and wake up early to move my car

great parking rates! very quick shuttle response

the wifi was not reliable

it was quiet and my kids were able to go between 3 rooms

comfort and full breakfast

great value / great room. breakfast was acceptable

staff was great breakfast was even better

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

offer good choices for the complimentary breakfast

early pool hours and late check out

i really like the gym and the hotel staff

the room was spacious and clean. the hotel had great amenities like a gym and restaurants.

the pool, gym and bar were a plus

the pool area was great

staff was nice, rooms were so clean, breakfast was great, one of the nicest places i've stayed!!

complimentary breakfast, seriously better than i expected

room was big, and had a full kitchen

we didn’t realize our room came with an almost full size kitchen and it was the perfect touch for our trip

we dis not expect to have a pull out couch or mini kitchen

best of all, shuttle was on time, even a bit early

airport shuttle was a breeze to summon and swift

nice big room. full kitchen with dishes.

the facility also had a laundry room and gym

size room with kitchen, big fridge/freezer, clean room and clean kitchen

spacious rooms. very clean. nice breakfast. friendly staff.

nice bar and pool......front desk staff was very accommodating.

nice breakfast

breakfast was awesome

cleanliness, staff, breakfast, landscaping and fitness center

staff and getting 2 beds with kitchen

the room was 2 queen beds full kitchen and plenty of space

the bo us was the kitchen with a stove and dishwasher

kitchen in room

bed request, ample parking, good internet, firm but comfortable beds with clean bedding, full kitchen with counter seating, small desk, and a wonderful and friendly lady checking us in,getting

of the seating needs to be replaced where you can sit and eat breakfast in lobby

female manager was very rude, asking personal questions about my family and kids

pool was down for repairs which is why i rented there to start with

wanted to sit around the pool in the sun, not swim. no chairs though so we sat on the bench.

no indoor pool, sock found under bed

great restaurant nearby no pet

happy for the fitness center and the filtered water cooler there

friendly staff, gorgeous rooms, super clean and the breakfast was delish

breakfast was alright

also allowed us late check out for free

breakfast was complete

we appreciated the care that the staff was taking to keep everyone safe yet keep the pool and exercise room available for use

just sorry we arrived late and couldn't enjoy the sparkling pool and relaxing patio

clean. 24 hr access to gym. had pool.clean room

she didn't seem inclined to explain the airport shuttle when i asked, i had to ask about the shuttle twice

daytime staff person on site told me the shuttle would pick me up from the airport for a late flight of 11:30

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

very clean great breakfast great great staff

kept indoor pool, and small fitness facility

all good. breakfast was good.

our three kids were disappointed

free breakfast that is a added bonus to a very economical cost room

clean room and rich breakfast

the check in and check out was smooth, and there was a good breakfast and a well stocked convenience shop in the lobby

at breakfast

excellent breakfast; excellent happy hour; beds very comfortable

that it had a kitchen

the morning breakfast was well stocked and satisfying

room was spacious, with a full kitchen

clean with a nice kitchenette

breakfast was excellent, fresh even when very busy sunday morning

bed was nice loved the shower and kitchenette was stocked with all accessories

property was clean, the room was spacious, the staff was friendly, plentiful parking, they have an indoor pool/hot tub and it was a good location for our needs

having a kitchen was an extra bonus

full kitchen! netflix and pandora loaded on 42 in tv.

bthe staff is friendly, the breakfast is good, and the room is nice and clean

excellent pool and hottub great walk in shower

friendly, great pool and hot tub area

the staff member covering the breakfast area was extremely helpful and doing a wonderful job

breakfast was also enjoyable, no need to go next door to ihop

the staff were very accommodating and let us do an early check in

is very positive that the hotel chooses to have both their swimming pool and gym open during this time of covid

breakfast had sausage and eggs, both delicious, coffee was good as well with many choice of

so appreciative that they extended an early check in due to flight arrival

the pool was quite cold.

it was not far from everything, and they had a pool, small gym and breakfast.

pool is tiny

breakfast, the room, the beds were wonderful, i slept great

unsupervised kids in the gym on several occasions

swimming pool, gym, location and coffee maker.

the gym was nice

was excellent, front desk excellent, shuttle service excellent, bartender, just ok

the shower, air conditioning was loud

pool and gym very

have a great shuttle service from/to the airport

my son loves to swim and the pool and gym area is so nice and big

this one did and the results were predictable - kids playing on elevators - loud well into the night - overran breakfast servide the next morning

breakfast was great, a ton of healthy choices

pool heater was broken, so no one was allowed to use the pool

really liked the facility and kitchen area in the suite

basketball hoop, barbecue grilles's. the kids had a great time.

breakfast could had been bacon, cereal, bagels, and pancakes

complimentary breakfast. not that it wasn't liked could offer more.

didn’t get a chance to try breakfast, maybe next time

breakfast should been served an hour earlier.

clean, friendly staff, nice pool, free complimentary breakfast, good for the price.

for breakfast on sunday morning,and there must of been 20 kids running around

laundry facilities for guests were nice and fairly priced (as compared to other hotels we’ve been

the kids liked the breakfast sandwiches too

hotel looked very new, there was a complimentary breakfast, the rooms were clean and very comfortable

the pool is great, not too big and not too small

a very good laundry room

the continental breakfast could use a little more variety.

of hotel was very nice very good breakfast bar

the breakfast is wonderful also

amelia in laundry and the rest of the housekeeping staff were

laundry took four hours to clean and dry

laundry aide was appropriate location privacy provided wifi connection

doors and guest laundry room

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

the laundry is very affordable and there are alot of great restaurants nearby

the late check out

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

monday leaving i put in for late check out at four

allowed early check in.

“gym” was beyond dirty and tiny wasn’t going to enter it

breakfast ended at 930 and we thought it was 10 so we missed it

location is kinda secluded and hard to find without a gps. if the bar stayed open longer.

i had hoped the continental breakfast went later than 9:30

breakfast and coffee were great.

the breakfast was enjoyable and the coffee was also very good.

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

the breakfast was the best i've ever had at a hotel - even better than embassy suites

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

the beds and pillows are pure comfort. room service superb

they did not have their amenities open such as the pool, gym or anything else

location, we loved the bar and staff and the rooms were clean

hotels parking lot was filled with garbage, towels, condoms when trying to park with my kids/family

the gym should be open 24 hours.

self-serve breakfast options were extensive

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when i went back to michigan from

great coffee and healthy breakfast

the breakfast options provided for the morning were great, and the coffee was excellent

lovely great room with breakfast

is no entrance to the hotel from the parking garage

parking with the room.

one of the biggest things is that room service is advertised and when i tried to use it, it said it was unavailable

check in staff, breakfast, free valet parking

was not impressed with the breakfast

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

employee in the breakfast area was outstanding

breakfast was not as great as i expected and they ran out of the muffins i had wanted

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly staff, 15 minute walk from the point

good breakfast choices. very nice staff.

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and shower curtains have the strongest foot odor this

we had a comfortable room and kids loved the pool

the rooms were very nice and clean. we enjoyed the continental breakfast

it had everything i needed, spacious rooms, free breakfast and pool / fitness center!

free breakfast

kids doing flips, cannonballs and balls being thrown around

pool, staff

door she unlocked my door i said hey she apologized and continued to the next room announcing room

kids doing flips, cannonballs and balls being thrown around

the wifi did not work

nice place, great bar and location

gym can be updated

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

the gym being closed was the only thing that made me sad about this place.

lounge/bar was cool and restaurant in the old gymnasium was interesting

birthday, but didn't get any replies besides the first message

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

we did not have a mini bar in our room

dark room, small, bar limited, no room service, no info in room bout services.

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

we traveled from san fransisco and arrived super early

the location was great! the fitness room and the restaurant were great!

also a band in the bar downstairs was playing loudly until probably around 2am

example: where the fitness room was

i didn't like were covid mandated - the courtyard, restaurant and bar were closed

liked the bar area, staff was very polite, and the room was very clean

very nice place. awesome included breakfast

the breakfast was included and by far the best breakfast and value

right downtown! zen environment gym equipment inside your room

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

front desk were totally amazing the spa is lovely and the team were amazing

bar was great as well as breakfast

room service on the second day dropped the ball

would expect this to be free for guests) and nearly 70 dollars for a room service meal that comprised of a pasta dish and one glass of red wine that also took 45

the pool water was cold.

there were several restaurants within walking distance which was great with the kids

free wifi,parking on site,great location,walking distance to lots of places including royal casino

pool was tiny bit cold but was fun none the less

i liked everything was close to where i needed to be had a pool for the kids!

there was no room service available & the restaurant was closed due to covid

gym was small and while equipped modestly, for the same rate at the fairmont, the difference is

room service was awesome

she gave us drink tickets for a cocktail at the lobby bar which was very much appreciated

is great, room was spacious, late check out could be be easily accommodated at an extra fee

proximity to everything. it had a pool, great breakfast, cocktail hour and. bar

had to order room service in order to get dinner because there wasn t enough seating for fit a family of five

e gentleman who cooked the omelettes and the kitchen staff) the bartenders, the valet parking guys & pool were all great people

the suite was spacious enough for 2 adults in the king bed and 2 kids on the pullout couch

kids running up and down the hallway all night waking people up and other guests yelling

since there's no pool, there's nothing for kids to do

since there's no pool, there's nothing for kids to do

with high-quality customer service, a great gym, and a starbucks in the lobby - it has it all

room service food was quite tasty but suffered from the delivery as is typical for room service

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

breakfast, lots of options for kids but very few hot plate options/protein or those who are health conscious, gluten or carb or

tiny cold swimming pool

property is very conveniently located, the staff are nice, and the gym and pool are very clean

the whole experience was fantastic,room, facility, breakfast.

the breakfast....

the room was comfortable and modern as well as excellent wifi connection

one of the main reasons why i booked that hotel was so my kids could swim

the pool was great for the kids and the staff at the front desk was great

also zeke in the bar was working his tail off all evening, his services also exceptional and although he was very

the gym could use a little updating, but it wasn't horrible

restaurant breakfast was delicious

the staff were extremely friendly, the server who brought up my room service was even wearing a suit

everything was shut down. no gym, no rooftop access.

we ordered room service from the fabulous restaurant downstairs and it was delivered quickly

was told there was room service available 24 hours

the hotel bar was well stocked and had friendly and helpful bar staff.

gym was very basic. wifi was terrible and frequently didn't work

perfect location , gym and pool

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

pool and breakfast buffet were excellent

we also enjoyed the evening kick-back and pool area

pool was clean

the kids enjoyed the pool and breakfast was delicious

had issues with the wifi on both my laptop and mobile device

got cash to spend at casino. shuttle service to and from casino and breakfast was great.

pool area was very dangerous and there was water all over the tile flooring and was very slippery,

later in the evening we took the shuttle to the casino

location was perfect and the shuttle to and from the casino was great

room service provided

room service facilities could have been improved a lot

the price per night can be a little cheaper as not justifiable for what you get without breakfast

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick up

breakfast station

breakfast was a bit unorganized

clean room, pleasant service, nice breakfast.

pool was small. breakfast could have been better.

breakfast bar was out of many items including coffee on saturday morning due to being very busy and

convenient to the stadium and casino

there was no room service, no housekeeping, no shuttle, no gym

the friendly staff. very helpful with late check out.

i thought that the gym facility was outstanding

in-house restaurant (bill’s burgers) has good food and excellent wait staff and bar tender

bills burger bar was excellent

everyone was nice and helpful. the room n pool were perfect.

gym was not well maintained

the gym was small but good

the gym, business center, pool, laundry, and restaurant were closed

it was nice to have a bar in the hotel and the gym was great

we did not try the breakfast but i noticed they had a coffee bar for lattes etc

our am shuttle driver was so nice & engaging

it was good to have a grab bar in the shower/bath stall, as i am elderly

airport shuttle driver asked the cafe employee to make us something to eat, even though it was closing time

food in the restaurant, convenient van service to the airport, room well appointed (kleenex, grab bar in shower, etc

the kitchen pans and some cutlery were left dirty

we had no light bulbs in our kitchen area

let me have a late check out

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been traveling for awhile)

was amazing for pnc park and rivers casino

decor, lobby bar view

front desk staff was great, love the hotel style and the upper lobby and bar layout

i love the fact the the gym have to be key access only and the building as well

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

- only offered a bagel in a bag pool & fitness area wasnâ

breakfast was wonderful with a wide variety of items

staff was friendly, the fitness center was impressive they have everything you would need, the entire place was clean and

fitness centre is as good as i have ever seen in a hotel

comfortable, clean, friendly, breakfast was good

lap pool!! proximity to airport.

restaurant and bar were not open - but these are challenging times

very clean. great gym, pool, sauna, and whirlpool.

great bar with a yummy breakfast

pool location ease

bar staff was very helpful and inviting

definitely more there for kids or people who don't mind being stinky

it was also nice having a full kitchen

kids enjoyed the pool

clean, pool table was nice for the kids.

pool and fitness room was a plus

the fitness center open

cleanliness and breakfast

had an issue with guest laundry

was an ev charger that was available and everything about the room worked perfectly