too many people in pool area and no supervision when horse playing

breakfast

breakfast was good and appreciated that it was open later in the day

loved the breakfast. i also loved that the staff was so nice.

the free breakfast was great and it was comfortable sleeping there.

my wife and kids loved it there, next time they have to get in the pool they say ud83dude06

location, breakfast, everything was good.

pool bed breakfast staff location

the breakfast was great

the pool was heated and the room was very spacious,with a keurug and pods, cable tv, microwave, safe

that the hand soap was in a pump bottle on the wall next to the sink and was hard for my younger kids to reach

outside that, despite having the bar closed, we were able to utilize to have a meal with the kids as well as sit, enjoy a few drinks and relax

water refill is available at the gym on 2nd floor and just available there; it would be nice if there's a water machine on every

staff are friendly and very helpful. 24 hour coffee machine. projecting fish are good for kids.

and helpful and the availability of complimentary water in the lobby and a water fountain in the gym is for sure to appreciate in a warm la

i have never been anywhere that didn’t offer early check in but also that was so

i let him know i requested an early check-in

big, comfy bed, immaculate bathroom and a great free continental breakfast

allowed early check in with no fee clean room

the pandemic prevents the breakfast so maybe ask the front desk for a cookie in the meantime :)

gym facilities were basic but adequate

you can't find the light because there's no switch on the wall so you fumble to the bathroom, kids clinging to your shirt and finally you can see your room

both times we've stayed here, we've been met by friendly staff, a clean, spacious room, nice breakfast, safe parking area

breakfast area was tidy, well stocked and well taken care of

gym needs some maintenance, as the treadmill is a little hard to use and the hand sanitizer is out

if you are regular family with kids don’t bother to reserve that so you don’t have to happened in the tide elevator with

our family of 4 with kids in their 20s appreciated the spacious family room with fridge and microwave and plenty of

just a quick lyft ride and we were in the park

i made sure the kids wore shoes walking around because their socks were filthy

i do not recommend for families with kids

there isn’t a pool but there is a large hot tub

very limited snack/coffee bar. tiny gym with limited equipment

on site ev charging and secured parking, kind staff.

there is a decent gym and great outdoor relaxing area

pool area closed. table area closed. couldn't sit outside to eat or enjoy family company

found bed bugs on the gym towel

kids didn't like that no complimentary breakfast. bathrooms could have been cleaned better.

it was a very hot day, and the little pool was packed with kids

staff are great. very clean. nice gym. close to airport and rental cars. food was good.

the hotel is always clean, staff is friendly. i also enjoy their gym and pool.

the pool was amazing

the pool was refreshing

pool is clean but not heated

i didn’t get breakfast and it was ok safe didn’t see anything crazy

too small breakfast area

very accommodating allowed for late check out and a no-hassle reservation change

large parking lot

place is a great value and centrally located with lots of parking and the staff is friendly and accommodating

the let us do an early check in, guy at the front was nice and my fiancee liked the bed.

very nice and clean, hotel staff very helpful, felt very safe and free parking

everything- the location, the pool, laundry facilities & staff. we had a very enjoyable stay.

around walking distance even a couple of farce if you like to drink or family places to take the kids and

they would not accommodate me with leaving the laundry open for an extra hour the last night we were there and they only have 1 washer and 1 dryer

the pool was freezing.

pool, staff, aircon, laundry facility, parking

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

the pool area is awesome we had dinner and a drink the kids swam they even had a movie on in the pool area

the pool area is awesome we had dinner and a drink the kids swam they even had a movie on in the pool area

i like i how they can cater to both the parents and kids

kids loved the outdoor movie! room service food was excellent

the only options are the front yard, which is a nice restaurant, or room service

the bar and eating area personal were very kind and welcoming

the newness of the hotel. modern and efficient comfortable beds. nice gym

live music in the bar was a fantastic touch

room clean and updated. nice lobby and gym.

modern, location is exceptional, ample parking, nice gym 24h

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

room service was bomb

pool area was very cute and clean

the pool was super warm--we loved it

the bar staff were awesome

i might also have ordered breakfast room service if i hadn't already

drive a 26ft box truck, i like the fact they gave me a permit to park on the street

room was big, close to shopping and universal, felt safe and had laundry facilities open 24

wifi is awful in rooms - had to go outside in the 90' heat constantly to get messages and emails to

laundry baskets in the hallway filled with dirty laundry

in room didn't work to order room service

they also have great coffee and some good breakfast

our 11 year old spent the whole day in the pool and we all had an amazing stay

small area for continental breakfast wish had more choices

laundry machines were not working properly, no computer was provided for customers to

clean, tide, full continental breakfast

shuttle, breakfast, lobby hospitality

second , free shuttle bus to airport

pool was in poor condition on the afternoon of our arrival, but the staff quickly cleaned the pool

the staff were very accommodating about early check in

clean very confortable for traveling with kids

in the same parking lot, yet wasn't loud or a busy parking lot for the hotel

the peace and quiet and they are beautifully spacious with full kitchen!!

what breakfast?

i loved how the rooms had the kitchen and the size was perfect for me and my two kids

no dishes, glasses or flatware in the kitchen.

nice gym facility and lobby area

no complementary breakfast or continental breakfast.

towel service at the pool

not comfortable with kids

location and pool

sure there isn't any kids staying in the room about yours, we kept hearing screaming, jumping & running around the room

family with 2 young kids stayed march 2024

spa tub to small and it took 10 min for water to get hot

loved how the staff let me park my car in the parking lot, for my early check in, we went to universal studios, so instead of paying 50 for parking we parked at the

friendly staff, clean room, accommodated us nicely with early check in and late check out

very nice, neat & clean. good breakfast

the swimming pool. no hot water

poor wifi which has been reviewed before and they pretend not to know about it

never used gym because it was nasty

rude staff, gym equipment broken, said they were cleaning rooms atm due to staff shortages

the pool was such a nice touch and the close proximity of many restaurants and a convenience store,

the pastry at breakfast was delicious and the 24/7 coffee machine was great too

breakfast consisted of good quality pastries plus tea and coffee

it is comfortable, clean and a great swimming pool. the staff is amazing and friendly

great location, basic room, great bakery pastry continental breakfast

carpet) and at the time the phones were not working so had to call from cell for front desk and room service

enjoyed being able to see kids from my room

we ate at both restaurants and also got room service a couple of times

their kids were running around all the time, needs better

was great,kids loved that we were at the top of the floor

great bar with food and shuttle to universal.

being permitted to pay $75 plus tax for 4 hours late check out at 2pm so we could catch our late flight

the pool/hot tub is great

a little disappointed there wasn’t a free breakfast or a laundry room to wash clothes.

water filter was amazing and a highlight, also the gym and the laundry

gentleman working the front restaurant bar area was friendly by greeting us every time we walked by and had great customer service

liked the free wifi too

website could be clearer about your shuttle service

the y provided a shuttle ride to the park

they were able to help us with the shuttle though we did a very last minute pre check in to the hotel

great atmosphere in the bistro bar due to dennis and luke who were the tenders there

location, rate, rooms, parking and shuttle but also near to public transportation

ved the bottle opener on the wall), nice pool

everything was good. we had room service from the restaurant .

hour flight got us in really early and the staff bent over backwards to get us an early check in

i arrived from lax early and they allowed an early check in

parking and breakfast are included which is rare in la

facilities in gym and having a laundrette onsite. good breakfast

staff being flexible with early check in clean rooms.

breakfast was good

near my kids

parking even after getting their at 12:30 in the morning, we still found parking right by our room

easy parking, loved having access to fast wifi and tons of tv shows

kids were playing and running around the hallway very late and some woman talking extremely loud on

very full parking lot

if he was offering room service that should be done by 12 mid day

plenty of parking and reasonable prices

didn t tell us that we had to let know that we didn t need room service

in addition to that their wifi works perfectly with no issues

parking very gated community

breakfast wasn't for me but the kids liked it

good hot water and excellent breakfast

love the location, the price, ample parking, the staff is amazing, free breakfast, free wifi

parking is not a problem

unsafe for kids

the pool was a little on the small side but that was not a deal breaker for my family

they have a heated pool open until

the pool could use a little cleaning, other than that no complaints!

didn't stay long enough to check out their pool haha.

the swimming pool

eakfast, pool, gym, etc

eakfast, pool, gym, etc

restaurant was closed as it was easter sunday and room service was extremely limited

the rooftop pool area was nice but could use a good cleaning

no hotel bar and breakfast though delicious was so slow. limited staff working very hard.

clean and safe. clean pool. breakfast and coffee available. spacious rooms

location, friendly and helpful staff, pool as advertised, clean and cute rooms, breakfast and parking

we loved the pool

the pool 24/7 would have been nice, or till midnight/1am

nice sitting area and pool

starting with the complementary shuttle to the hotel, the drivers are friendly and helpful

cute cafe for breakfast and lunch and a nice bar for dinner and drinks

bar and restaurant staff also excellent

the place was lovely, the room was great the bed was comfortable and the gym was awesome!

having to pay for wifi when it say their is free wifi

a tea kettle in the kitchen would have been great

recommend a room facing the pool

staff was amazing and the breakfast was great. room was also very nice

4) the second floor even numbered ”interior” rooms are at pool level, not a issue in the winter but during the summer that could be noisy

it was very nice having an in room kitchenette and separate tables for dining and working

cuzzi, gym, and daily

of kids and pool was full of kids, so we didn't get to use the pool both nights we were there

no towels outside for the pool, firepit not on outside in evening, shorted us sheets/blankets for kids' sofa bed in one of the rooms

very comfortable bed, very clean room and bathroom, salted water outdoor pool.

well layed out, convenient parking, great workout center,breakfast offerings

bar was very good - seating is limited but most of the folks were off to universal so getting there

great to have onsite laundry to catchup washing too

was perfect, not only the room but the pool, the laundry, etc

the pool is amazing! breakfast was good, staff was very friendly

it offered free parking and wifi

cleanliness. amenities. restaurants. parking. near freeways.

room equipped with kitchen restaurant all around and close to warner studio room was clean need some refurbishing but

parking and near attractions

arrival the parking lot was empty, which was a sign of what was to come next

motel was very basic with updated bathrooms and did have on-site laundry

was totally blown away thought it was going to suck but they had clean towels, soap, shampoo, laundry, vending machines, and even a microwave in the laundry room but it was accessible

staff,parking,wood floors,clean room,laundry room and microwave 2 vending machines equipped with drinks and a variety selection of

microwave in laundry room and is not working good you put your food and waiting for more than 10 minutes to worm

laundry facilities. friendly staff. great location.

showing email she was rude and denied us to stay with that fee i had received so i had to get my kids back in car and drove around to find a hotel for me and my kids, really disappointed tired

breakfast was good. the hotel was clean. the staff was nice.

stayed 1 night with my two kids to attend a sport event for my son

employee, at the breakfast room was very attentive

handicapped room shower and breakfast selection.

very helpful and great breakfast.

just added breakfast for this location

a great value in this area. clean and old school cool. hearty breakfast. nice folks.

i have heard the buffet breakfast is nice too

the breakfast was more than expected, a buffet included in the price

we love it cuz of the pool n staff are very nice

guess the parking could be a bit better if they opened up both gates during the day at least

the wifi was weak but overall it was a pretty good.

nice pool view

wifi was terrible

kitchen & bath

great space, had two fridge full kitchen

was nice to have a full kitchen, full sized refrigerator and stove with burners

some rooms have a kitchen, what is a plus, but those kitchens does not have utensils

wife and i booked the queen with kitchen room for about 4 days

nice little kitchen area

very nice kitchen area

the view was amazing and the room was clean and big even a kitchen area

the location, staff, room, view, wifi, tv, pool, bar were all great and provided a satisfying experience

i loved that there was a restaurant right above that had a bar walking distance like a minute walk, and the staff even though they had no front desk

the restaurant and bar was also very convenient even though breakfast wasn t included

room was super clean, the location fabulous and the adjoining bar restaurant was excellent

self parking available & self laundry available

lk of fame is at walking distance, around 10min), parking right directly under your room, room service and new towels every

kids used the pool to cool off

the bar didn’t open till 5 pm. noon would have been nice

pool, gym and bed

access to the pool for long hours

surprise $45 parking fee, no free breakfast, bar was closed and covered with plastic bags

it had a gym, free coffee and a laundry.

rooftop bar is very cool with amazing view of the city

would have liked to have had the rooftop bar operating

room service quick and efficient

would be great if room service extended its hours to accommodate late night, lunch time, and early morning diners

room service sucks

the pool could not be used by the kids past 1 pm

om service, poolside, restaurants in hotel)

gym was closed for renovations, and i wasn't willing to waddle to the gym next door to work out

poor service, the restaurant was closed, the kids couldn’t use the pool after 6:00.

the kids were

from concierge, lobby, bar to pool, spa and restaurant, all the staff were amazing and so friendly and helpful

oftop)

the hotel has a 2-lane bowling alley, a cinema room, a champagne vending machine, a rooftop pool, and 4 cadillacs for complementary use (for a maximum of 4 hours) (-)the pool is not heated, which can be a bummer on cloudy/colder days (+) the pool was gorgeous and food and drinks were on point, will definitely stay (+) the rooftop bar and restaurant are perfect spots to relax, and the heated pool invites you to spend the whole day in (+)decor friendly staff great location comfortable beds wonderful heated pool 10/10 (+) roof top pool, bar and restaurant a highlight and staff super friendly and helpful (+) the hotel s interior is simply stunning, and the rooftop pool is a real highlight (-)spa facilities were quite limited, there s no sauna, only a steam room, and no indoor pool, which was a bit disappointing given the high standards of the rest of the hotel (+)location and view - loved the rooftop pool (-) furthermore pool facilities were closed during the morning of checkout (+) the location is lovely the hotel has a beautiful pool that we visited but could not use as we were busy on the road (+) the view from our room and the rooftop bar, restaurant and pool is fabulous

eam room) so i can't comment on it

only complaint would be that the restaurant and bar didn t offer many vegetarian options, would've loved to see a bit more variety there

outdoor gym, restaurant at night

the rooms were tiny and it took a long time to get anything from room service to your room

room was clean and well maintained, the staff was lovely, and the terrace bar was fantastic

had been there tuesday), and i was served by the lovely and charming victoria

wonderful location and the tower bar restaurant is terrific

the room was spacious, clean and had a good view from the balcony of the pool area

especially for families with kids

to the kids

free snacks, breakfast, laundry, popsicle hotline, coffee machine (espresso drinks

their friendliness together with all the extras, like the heated pool, the free snacks, the popsicle line, movie nights etc makes it the best experience ever

the kids loved the

hotel is in a fantastic location and the courtyard with pool

allowed an early check in to help us out after a long flight

free breakfast was great, location was great. walked to dinner.

has laundry machines and vending machines which are very convenient

pool is as great; gym was good

perfect for our mixed group of kids, teens and adults

gym and pool unavailable due to construction, still had to pay full price.

veronica and marieta in the breakfast room were so accommodating- we were so pleasantly surprised

i amount of elevators we had to take. i also didn't like how small the gym was

the hotel bar was awesome and the drinks were amazing

was nice, booked without breakfast but they made it complimentary

a bit gutting that they do not have a license to sell alcohol at the swimming pool

the shower is excellent and you feel like you are in a spa with full size shampoo and body wash

a beautifully appointed bar area with a good selection of drinks

breakfast kitchen area and seating area was small

the family room is spacious with 2 queen beds and a kitchenette

we went to airport, so i emailed the hotel, and they replied to me in 2 hours, and would do a early check in for us

they were accommodating to our needs for early check in, late check out and parking for an extra day

they were accommodating to our needs for early check in, late check out and parking for an extra day

in 7 minutes before 3pm and the child behind the counter said he's going to have to charge me a early check in fee of $25

breakfast has shortened and really not long enough

they allowed early check in for a fee of $25

tried charging an early check in when we weren’t early

breakfast very poor

the room was a double queen suite, beds were a great size for a family of 2 adults, 3 kids

pool area was very good and pool heated as

the rooftop pool was nice for a night swim, and the location was perfect for a short walk to the hollywood bowl

loved the coffee shop and bar in the lobby

he gave me an early check in and an upgrade to a room that had great views of the city and the hollywood sign

i was here for business so needed good wifi and i'm happy to report that i had an all day zoom and wifi didn't drop out once

the hotel gym's cardio machines could use an upgrade.

the room was a little bare with nothing on the walls - felt a bit cold

rooms and pool and gym

close to everything, the staff are so amazing and kind and made us feel every welcome especially room service the gentleman were so kind i would definitely be coming

per night with no breakfast or pool

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close by

however the one on the bed cover was of the kind that would stay even after several times in the laundry

guy i checked in with was really nice, the lady that was at the desk when i asked for a late check out was nice

the shower has no privacy if you have your teen kids with you in the room

laundry

breakfast muffins i’d probably skip on.

i didn't like that breakfast wasn't served ever and our toilet kept clogging up.

might have liked some toast and eggs for breakfast but, it was okay

great,excellent staff, very spacious queen size room with kitchen, microwave,large refrigerator

younger crowd don’t recall seeing any kids in the hotel or pool

great lobby bar especially on weekend

great lobby bar area

spa and treatments were really great

love the pool and it’s view, the breakfast is excellent, staff is friendly and very helpful

the hotel was very clean and the staff kept asking if room service was needed.

clean, daily room service

crew, and one of the ladies (with the request of maid services washed and folded my laundry (-)no laundry at decent price (+) welcoming check-in with very helpful staff, arranging everything from laundry to luggage storage with ease around our travel schedule (+)went above and beyond to help us out with luggage storage, laundry, heating up food for us and general (+) laundry facilities for 10usd (-)could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable and no breakfast at property (-)dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we heard it all night (+)nice room , free laundry (-) only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we had to go

they always made sure to ask if we wanted room service for the next day or if we didn t see them then they would call

it was very clean, and room service was always available for everything you needed

hot breakfast, free parking and staff was very kind and friendly.

two things - it will be great if the breakfast room to be a bit bigger - i

great location to attractions, pool and a great staff- very helpful. parking on site.

nice place very clean very nice manager it’s very comfortable and the breakfast is also

breakfast provisions were great and plentiful - fruit, yoghurts, bagels, toast, waffles, condiments

the breakfast choices weren’t great.

they have a pool

well situated breakfast friendly staff

around 11 am, they kept our luggage in the kitchen, i took a yogurt and was told it was only for breakfast

this place was in a good location very clean and the free breakfast was good for the cost.

do not miss the rooftop pool - stunning and great vibes, with a bar too

the hotel is the pure definition of a luxury experience with beautiful spaces, a gym, a bar/restaurant overlooking a patio and finally a pool on the rooftop

pool bar should be open during week days

also very convenient that there were ev chargers in their gated parking garage

- melrose ave, sunset blvd, beverly hills, cafes / restuaraunts, nightlife and yoga/ soul cycle/ gym

the bed was big and fits me and my two kids comfortably

nice location. has laundry machine

laundry room

we arrived before check in and was able to do an early check in

great location, clean rooms, great air con, having laundry facilities was a huge bonus.

oh is has laundry on site

it is in the middle of everything yet when you’re chilling by the pool area it feels like you’re in a quiet area

loved the fact there was a coffee bar in the lobby

poolside burgers, anyone

one suggestion is maybe install an ice machine on each floor, that said the wonderful bar staff are only happy to give you an enormous bucket of ice, so just ask

really lovely staff, a great pool, cute little bar with great cocktails

laundry room on floor for guests

no air con/fan in the gym

kitchen 24 experience was horrible

the pool was wonderful, beds comfy, room service excellent and idelly located right next door to a

the pool was wonderful, beds comfy, room service excellent and idelly located right next door to a fantastic

the laundry was not functional

that the food was overpriced for room service. other than that everything was amazing.

room service is provided by request, which i did but nobody ever came to my room during my stay

amazing views from the rooftop pool

maria arranged early check in for us and the staff were all lovely