too many people in pool area and no supervision when horse playing

breakfast

breakfast was good and appreciated that it was open later in the day

loved the breakfast. i also loved that the staff was so nice.

the free breakfast was great and it was comfortable sleeping there.

like the free breakfast, comfy beds, & the nice welcoming staff

upon check out was offered coffee, juice, and a small breakfast before we left

big, comfy bed, immaculate bathroom and a great free continental breakfast

offer a complimentary breakfast with a variety of choices

i enjoyed the free breakfast and the clean room.

breakfast is ok, but not many

the breakfast was really good i would definitely recommend the best western burbank airport inn

breakfast, free parking, elevator, gym

gym needs some maintenance, as the treadmill is a little hard to use and the hand sanitizer is out

quietness, the good energy from the staff, the price, and the breakfast were awesome

pool and fitness rooms are closed!

breakfast was awesome!

convenient location. great friendly staff. clean. nice breakfast buffet. pool!

the breakfast was very good

free breakfast was very good

the gym looked decent although i didn't use it

i even used the gym, all new equipment

they did not even have cereal for the kids

we are going to stay here everytime we visit our kids in this area

gym was great and breakfast was excellent

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

if you are regular family with kids don’t bother to reserve that so you don’t have to happened in the tide elevator with

our family of 4 with kids in their 20s appreciated the spacious family room with fridge and microwave and plenty of

just a quick lyft ride and we were in the park

i made sure the kids wore shoes walking around because their socks were filthy

i do not recommend for families with kids

there isn’t a pool but there is a large hot tub

very limited snack/coffee bar. tiny gym with limited equipment

on site ev charging and secured parking, kind staff.

there is a decent gym and great outdoor relaxing area

pool area closed. table area closed. couldn't sit outside to eat or enjoy family company

found bed bugs on the gym towel

kids didn't like that no complimentary breakfast. bathrooms could have been cleaned better.

it was a very hot day, and the little pool was packed with kids

staff are great. very clean. nice gym. close to airport and rental cars. food was good.

the hotel is always clean, staff is friendly. i also enjoy their gym and pool.

room clean and updated. nice lobby and gym.

house keeping team threw out my brand new underwear and one of my brand new gym t shirts

staff were really friendly, the room was spacious and modern with a comfy bed, and they had a gym there too

nice, modern rooms. good towels. close to the airport. food at the bar was good as well.

i have not been to the bar or tried the food but they have great food options near by as well if you don't want to go to

we didn't eat breakfast.

light breakfast was a pro and location is good

the morning breakfast could be updated to more than just pastries and coffee

the pool was open till 10pm which gave us more time to enjoy it

they lied about the free breakfast as advertised on the website and inside the room

the pool looked nice, though we didn't use it

laundry in hallway and exit area, ceiling in restaurant unfinished, hotel is older, it could use

and they have free wifi and the pizza place will deliver to your room

it was really clean, free parking what else can you ask for

the rooms are spacious and clean. the bed was comfortable. the secured parking was a bonus

went down to the front desk because the person above me i know it's not my house and people have kids like myself but honestly rolling a chair running back and forth at 12:00am 1:00am and stop for

fresh cookies great breakfast

also the heated pool was at a really good

the pool was under renovation

she was so friendly with my kids

they also have great coffee and some good breakfast

big room, super clean,breakfast

the breakfast

small area for continental breakfast wish had more choices

there were no restrictions on the opening hours of the pool, which is very convenient.

how close it was to universal studios and early check in.

wifi is horrible, very slow

very accommodating allowed for late check out and a no-hassle reservation change

spacious parking

the let us do an early check in, guy at the front was nice and my fiancee liked the bed.

wifi is bad though

no smoking rooms and wifi was horrible

no breakfast , no rollaway

parking house keeping and staff

laundry was broken during the first couple of days

laundry room

the pool is heated, so even on a chilly april night the kids could go swimming.

pool, staff, aircon, laundry facility, parking

place was quite and comfortable and at a good price and they have a heated pool and laundry

beautiful lavish pool, cleaned everyday

room was clean and comfortable with excellent wifi, and the restaurant next door

needs the bar open longer. not a big drinker but wanted to stay up to enjoy the place.

the pool area is awesome we had dinner and a drink the kids swam they even had a movie on in the pool area

staff, decor, nice room, comfy beds, great gym and pool area.

loved the room, pool area with movie, tram to universal.

no complementary breakfast or continental breakfast.

for the price should have complimentary breakfast

it provided me with a last minute reservation and i wouldve loved quick, complimentary breakfast but i knew coming in, that this was not an option at this facility

not comfortable with kids

overpriced and bar closed early.

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

and room service was excellent

i love the food , room service was great ..

we ordered breakfast in bed both days and it was perfect

abea's is an awesome breakfast spot)

great breakfast and pool, gym

the phone did not work in the room, the gym equipment was broken

poor wifi which has been reviewed before and they pretend not to know about it

never used gym because it was nasty

was very clean, i liked that room service came everyday, it was super close to universal studios and warner brothers, liked that

not what i expectedud83dudc4dthe only thing that bothered me was the footsteps noise like kids running very early in the morning coming from guests on top of our room

great location, basic room, great bakery pastry continental breakfast

pool was great, clean and relaxing

great pool

a wonderfull time in la, we've loved everything since the super welcoming staff to the beautiful pool area and lovely room

breakfast and location were great

friendly staff, clean room, accommodated us nicely with early check in and late check out

paid an extra fee to have late check out, only to have the staff knocking and calling bright and early

loved how the staff let me park my car in the parking lot, for my early check in, we went to universal studios, so instead of paying 50 for parking we parked at the

when others came later, they were very loud upstairs and kept my kids awake

spa tub to small and it took 10 min for water to get hot

carpet) and at the time the phones were not working so had to call from cell for front desk and room service

enjoyed being able to see kids from my room

we ate at both restaurants and also got room service a couple of times

their kids were running around all the time, needs better

was great,kids loved that we were at the top of the floor

staff at reception was very nice, helped us figure out the room setup with kids, changed us to a better solution, no problem

the shuttle driver was polite and on time

is a free shuttle to and from universal

bar and restaurant staff were neglectful and it was frustrating both times i was there

they were able to help us with the shuttle though we did a very last minute pre check in to the hotel

they let us have a late check out at noon

was happy it had self serve laundry facilities but it needs a few more machines

prices rather steep. breakfast extra cost. parking chargeable. no onsite laundry facilities.

laundry facilities

the laundry service was not self, which i would prefer

great atmosphere in the bistro bar due to dennis and luke who were the tenders there

location, rate, rooms, parking and shuttle but also near to public transportation

ved the bottle opener on the wall), nice pool

everything was good. we had room service from the restaurant .

hour flight got us in really early and the staff bent over backwards to get us an early check in

always clean safe parking

nice manager, clean room, nice room service, very safe property. really good value for money.

no ice machine and parking lot very small and had to park a few feet away from site

parking lots are very good, the two women who are in charge of cleaning, very attentive in the

about this hotel and the staff were very friendly the location was perfect by all the stores parking is free the rooms are so nice and

breakfast was good

the breakfast was really delicious, and the staff was all so kind and attentive

the breakfast bar was great for kids with waffles, whip cream, chocolate chips and chocolate drizzle

facilities in gym and having a laundrette onsite. good breakfast

the breakfast was very good

connecting to wifi took several calls to the hotel's tech support.

bar and the traffic jams which made the drives to venice, universal studios,

the parking was narrow but i was still able to find a spot

near my kids

there were no parking spaces available near the side of the hotel i was staying at, so i always had to park far

breakfast wasn't for me but the kids liked it

good hot water and excellent breakfast

love the location, the price, ample parking, the staff is amazing, free breakfast, free wifi

parking is not a problem

unsafe for kids

cute cafe for breakfast and lunch and a nice bar for dinner and drinks

friendly staff great location had a coffee shop laundry room, sauna, pool to me will be staying there again had all the

the wifi was unusable because it was so slow. the tv was very old and the image was fuzzy.

friendly staff great location had a coffee shop laundry room, sauna, pool to me will be staying there again had all the

room service and restaurant on site were also impeccable

great location breakfast was very good

the kitchen in our 2-bedroom suite was fully equipped down to dish soap and dish towel

a kitchen sponge with a little detergent would be nice to wash dishes and actual salt and pepper in

it was very clean nice warm pool comfortable good breakfast

staff are very friendly and welcoming, breakfast great coffee and plenty enough selection food for breakfasts

didn't stay long enough to check out their pool haha.

pool was not great wish it could be outdoors because the weather was hot and we would enjoyed it

pool was small

the pool was a little on the small side but that was not a deal breaker for my family

the swimming pool

staff,parking,wood floors,clean room,laundry room and microwave 2 vending machines equipped with drinks and a variety selection of

bathtub, on-site laundry

they got laundry on site microwave and vending

microwave in laundry room and is not working good you put your food and waiting for more than 10 minutes to worm

laundry facilities. friendly staff. great location.

only thing i didn t like was the prices of their snack bar was very pricey

nothing but young kids working the front desk with attitudes

a family of 4

breakfast says 17 per person but i was charged 25 per person including kids which it says they stay for free

the bar hostess was amazing!!!

breakfast was good. the hotel was clean. the staff was nice.

the cleanliness and the special breakfast time with such a variety of healthy food to choose.

loved that there was continental breakfast and that they have conjoined rooms.

handicapped room shower and breakfast selection.

showing email she was rude and denied us to stay with that fee i had received so i had to get my kids back in car and drove around to find a hotel for me and my kids, really disappointed tired

eakfast, pool, gym, etc

gym equipment was not working

there are hotels for a cheaper price , which includes free breakfast and room service with simple dining options

no amenities at the hotel

of covid-19, the bar and eating facilities in the hotel were not available during my visit

the free breakfast was a pleasant surprise

i’m not a breakfast person but trust me i was downstairs every morning to get mine because it was so good

bar was great and they offered free breakfast room was clean and spacious

breakfast wasn't good rather go to chick-fil-a or mcdonald's. parking is $20 night

she was very friendly and informative about parking and breakfast

i love the little pool

location, friendly and helpful staff, pool as advertised, clean and cute rooms, breakfast and parking

nice sitting area and pool

we loved the pool

location, near to everything, nice pool and parking, very secure, breakfast is nice

it offered free parking and wifi

arrival the parking lot was empty, which was a sign of what was to come next

parking and wi-fi are free

parking and near attractions

room equipped with kitchen restaurant all around and close to warner studio room was clean need some refurbishing but

to cold for the pool but that looks great as well

the pool area the rooms and the emplyees

we love it cuz of the pool n staff are very nice

parking could have been better but considering it was good

easy parking....quiet.....fast check in

was great to have the spa tub

the breakfast was more than expected, a buffet included in the price

loved the shower so roomy and spa like

just added breakfast for this location

very helpful and great breakfast.

kitchen & bath

great space, had two fridge full kitchen

was nice to have a full kitchen, full sized refrigerator and stove with burners

some rooms have a kitchen, what is a plus, but those kitchens does not have utensils

wife and i booked the queen with kitchen room for about 4 days

great,excellent staff, very spacious queen size room with kitchen, microwave,large refrigerator

i was expecting more from the continental breakfast.

might have liked some toast and eggs for breakfast but, it was okay

early check in was accommodated. the room was nice and cold - air conditioner working well.

i love the kitchens and that pets are allowed

room was clean and spacious. had a kitchen and nice amenities.

a little kitchen with a refrigerator was helpful to store drinks, microwave items etc

the cafe was also wonderful and the staff was very friendly and talented in the kitchen

the location, staff, room, view, wifi, tv, pool, bar were all great and provided a satisfying experience

nice little kitchen area

just needed a onsite laundry to be perfect

no room service our beds were not made nor the room cleaned during our

my kids loved this accommodation

the pool and spa are well maintained

position, friendly, restaurant and bar and everything you need for your holiday accommodation

it had a gym, free coffee and a laundry.

big room, great pool area, happy hour in bar and great food, was offered a late checkout without even asking

friendly staff and the pool was nice with the new cabanas, also breakfast was very good.

pool area was lush, friendly staff and the little kiosk for snacks was so handy

it had a gym, free coffee and a laundry.

the ladies working at the breakfast area were exceptional

stayed out on walk of fame into the evening and felt very safe walking back even with the kids

i amount of elevators we had to take. i also didn't like how small the gym was

the breakfast . it was like a elementary kids lunch at school

gym could have been more equipped (weights for example)

room was a bit noisey as were over the kitchen and reception.

my grown kids said that it was the best hotel ever because of the ice cream machine, pop machine, fancy

the kids didn't want to leave

the perks of laundry, ice-cream, drinks, breakfast and ice blocks made the kids and parents very happy

good breakfast

family visiting with small kids

balcony, pool

love that i am able to do my laundry via a laundry app that they have

clean comfortable, patio, laundry.

felt safe, easy to park. the kids at the front desk were easy to work with.

the pool was insane and location as well

are included in the price of room service and many other things, much easier for european customers

ke sure you try the omelette

car parking and roof top bar was expensive

and the rooftop pool is amazing

called ahead to ask if the gym was open and they said it was

my in-room coffee machine didn t work, so they comped coffee from the bar as a quick alternative during my one-night stay

arriving and didn’t get to experience the pool as apparently it closes at 6pm for swimming and kids even though the website and all info states 7pm

gym

unfortunately the kids could not access it after 1pm on weekends - had to be 21 as there were pool parties

oftop)

have preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session as it didn t open until 9

from concierge, lobby, bar to pool, spa and restaurant, all the staff were amazing and so friendly and helpful

the steam room in the spa wasn't very strong and the shower pressure was not very strong

amazing staff everyone was very friendly and welcoming and the room service was really good

i specified to have a quiet room - they then put mme in a room with a window facing a wall - poor wifi constantly disconnecting connection - rooms and corridors are very noisy with doors slamming -

room was clean and well maintained, the staff was lovely, and the terrace bar was fantastic

did not have the room that were booked for a 7 night stay with 2 grown up kids

the rooms were tiny and it took a long time to get anything from room service to your room

outdoor gym, restaurant at night

she went above and beyond to get to know us, had vegemite on the ready for my kids, and gave them small gifts as we were leaving

continental breakfast was nice

we booked this partly for the laundry which was broken whilst we were there but we still had no regrets at this choice with

arrived at 9am after a 14 hour international flight with 3 jet lagged kids, the reception staff were amazing

the size of our room was great, is really good if you go with kids. good location!

the kiosk for room service didn't work, i called and they said someone would come to my room

the room service via saddles ranch was delicious and great value for money

building has a classic look, the kids loved the pool and we thought it was a nice setting as well

the hot breakfast buffet is also very nice

ev charging was available and free in parking garage- both for regular evs and teslas

breakfast has shortened and really not long enough

in 7 minutes before 3pm and the child behind the counter said he's going to have to charge me a early check in fee of $25

my room was ready, but i still had to pay $20 for early check in, which was a couple of hours early

breakfast very poor

continental breakfast is included and consists of cereal, crackers and coffee - a few of the other guests were

breakfast was fabulous with a large selection

in la , the food is excellent , the location is prime , the staff are so friendly and nice , the bar is hip and happening especially during happy hour , the facilities are amazing , seriously look

nothing....maybe the pool could be a little bigger but it was still absolutely lovely.

cozy room bar slippers homely feeling

there was an issue with my laundry service - chased up on it multiple times with no call backs, they ended up deleting the

amazing staff and room service. location excellent.

the hotel justifies the extra as being for free wifi

wifi was super slow

wifi, and be prepared that the water in the room is not free

the clean, quiet pool, excellent bar offerings, comfortable bed, great location

immersed myself in the resort experience relaxing poolside and enjoying the gym facilities as well as the beautiful floral surrounding the property

i liked the historical nature of the room. also the bowling alley bar was extremely cool.

great wifi in both rooms

well equipped gym

they also gave us late check out and a discount for

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close by

guy i checked in with was really nice, the lady that was at the desk when i asked for a late check out was nice

doesn’t have breakfast or even a pool

no swimming pool and many homeless people near by.

close to public transport, laundry mat and food supermarket.

it was very clean, and room service was always available for everything you needed

clean, daily room service

crew, and one of the ladies (with the request of maid services washed and folded my laundry (-)no laundry at decent price (+) welcoming check-in with very helpful staff, arranging everything from laundry to luggage storage with ease around our travel schedule (+)went above and beyond to help us out with luggage storage, laundry, heating up food for us and general (+) laundry facilities for 10usd (-)could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable and no breakfast at property (-)dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we heard it all night (+)nice room , free laundry (-) only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we had to go

the hotel was very clean and the staff kept asking if room service was needed.

they always made sure to ask if we wanted room service for the next day or if we didn t see them then they would call

staff very friendly and helpful let us early check in after long flight location

the breakfast provided was great and it was only a 10-15 minute walk away from the walk of fame and

continental breakfast was delicious!

the swimming pool needs to be cleaned .

good breakfast each day

room was cute clean and comfy. great pool too

breakfast time frame should be until 10 am, and have waffles available all the time.

he didn’t allow our kids to approach the counter for milk or juice and was openly rude

steps to hollywood blvd and chinese theater, the second night we had a room near the pool which was very quiet parking right at the

around 11 am, they kept our luggage in the kitchen, i took a yogurt and was told it was only for breakfast

great spa and pool

good restaurant and great rooftop bar and pool

younger crowd don’t recall seeing any kids in the hotel or pool

spa and treatments were really great

love the pool and it’s view, the breakfast is excellent, staff is friendly and very helpful

the bed was big and fits me and my two kids comfortably

we arrived before check in and was able to do an early check in

laundry room

i also was grateful for laundry available on site, and morning tea and coffee

nice location. has laundry machine

great location, clean rooms, great air con, having laundry facilities was a huge bonus.

loved the fact there was a coffee bar in the lobby

rooms were great, staff friendly and so helpful and the pool area was an oasis in

cool vibe, very clean, great pool area

bar and coffee shop are just perfect

design, comfortable nice room, very nice pool and bar area, nice helpful staff, delicious breakfast

the pool was a little packed with kids and could have had happy hour there rather than the bar.

i wish they had a jacuzzi, but the pool and bar is really nice

were school parties there which meant kids running around very loudly in reception

do not miss the rooftop pool - stunning and great vibes, with a bar too

very little...i prefer bar soap over shower gels but now i'm being nit-picky. ;)