too many people in pool area and no supervision when horse playing

breakfast

breakfast was good and appreciated that it was open later in the day

loved the breakfast. i also loved that the staff was so nice.

the free breakfast was great and it was comfortable sleeping there.

my wife and kids loved it there, next time they have to get in the pool they say ud83dude06

location, breakfast, everything was good.

pool bed breakfast staff location

the breakfast was great

the pool was heated and the room was very spacious,with a keurug and pods, cable tv, microwave, safe

kids didn't like that no complimentary breakfast. bathrooms could have been cleaned better.

the hotel is always clean, staff is friendly. i also enjoy their gym and pool.

great location for universal. nice pool and gym.

15 kids under the age of 10 crowded the hot tub

i asked where extra towels also when we were at the pool there is no towels at the pool for my kids when they got out of the

we called in advance about an early check in and they were more than happy to make sure our room was cleaned and ready for us

we are going to stay here everytime we visit our kids in this area

staff are friendly and very helpful. 24 hour coffee machine. projecting fish are good for kids.

i even used the gym, all new equipment

here with my 2 kids (11 &13) and they loved it

staff was very nice and helpful, especial laura in the breakfast…very kind and happy lady

all staff were very kind and room was clean. breakfast was very nice.

the breakfast served in the morning was good

breakfast area was tidy, well stocked and well taken care of

breakfast was good and plentiful with good variety

during my 3-days stay i had 2 requests: to bring sugar and to make temporarily music lower in the gym, as i wanted to listen to a lecture

staff were really friendly, the room was spacious and modern with a comfy bed, and they had a gym there too

i also loved the foot scrub bar in the shower

the gym is amazing

i have not been to the bar or tried the food but they have great food options near by as well if you don't want to go to

i have never been anywhere that didn’t offer early check in but also that was so

i let him know i requested an early check-in

breakfast selection

very clean good breakfast

allowed early check in with no fee clean room

light breakfast was a pro and location is good

pool is clean but not heated

they offer a little grab n go (coffee/muffins/power bars) and the mural on the pool wall is gorgeous

the pool was amazing

pool

just a quick lyft ride and we were in the park

i made sure the kids wore shoes walking around because their socks were filthy

the breakfast selection was on the small side. it's fine unless your kids eat like horses.

more than enough room for our four kids and us

our family of 4 with kids in their 20s appreciated the spacious family room with fridge and microwave and plenty of

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

parking was very difficult

nice pool very delicious food

laundry baskets in the hallway filled with dirty laundry

private parking

room was big, close to shopping and universal, felt safe and had laundry facilities open 24

breakfast was up to par.

pool and jacuzzi were fun, beds were super comfortable, and the customer service was excellent

the pool was a bonus

reasons, but i absolutely loved they had breakfast and a pool

i like to have laundry facilities no

like having the shuttle to airport

there was no pool. the website did not mention that at the time of booking.

she was so friendly with my kids

convenient hotel; excellent breakfast; excellent service. th

location breakfast

had a small kitchen

oh and the wifi barely works

convenient to shopping and restaurants. i love the kitchenette!

back door only occasionally worked, which is where most of the parking is.

the staff ! and the laundry machines where disgusting

breakfast was good, portions were filling

for the price should have complimentary breakfast

rooms were very nice, clean. pool area looked nice although we did not use it. staff was great.

we loved the property (especially the outdoor seating areas and pool) and the room was super comfortable

patty at front desk accommodated us with an early check in

very comfortable beds, nice breakfast

we all enjoyed the property s amenities like the pool, jacuzzi, and bar

gym

too expensive room service

there is a jacuzzi for the kids and a separate one for adults

we loved the pool bar, and ate there many times, great food and reasonably priced too

wish room service was available past 10pm

we utilised the restaurant, bars, pool, laundry

kids loved the outdoor movie! room service food was excellent

even an older man that was clearly the parking lots

not what i expectedud83dudc4dthe only thing that bothered me was the footsteps noise like kids running very early in the morning coming from guests on top of our room

they didn't charge an too much in the guest laundry

very clean!! great location! free parking

the phone did not work in the room, the gym equipment was broken

great location, basic room, great bakery pastry continental breakfast

awesome baked goods freshly made at breakfast

sunny swimining pool

really an issue, but it says it comes with breakfast but really it is really yummy pastries

the pastry at breakfast was delicious and the 24/7 coffee machine was great too

it had a very good gym

don't have a swimming pool.

there is a decent gym and great outdoor relaxing area

pool area

the pool

and had a full fridge kitchen too

the shuttle driver was polite and on time

website could be clearer about your shuttle service

the y provided a shuttle ride to the park

i think that also the associate hotel is very good (safari inn) we went there for the swimming pool (+) you get the use the pool of safari inn across the road, same owner (-) the small pool was next door at the safari inn, not on property

the shuttle to universal studios was a life saver and made our life so much easier with 3 kids

i also enjoyed the fitness room and the outdoor terrace for some fresh air

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

d they have a shuttle

it s really handy for disney and universal

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

parking right outside room

tastefully decorated & clean. conveniently located near excellent dining. ample free parking.

parking was great

very accommodating allowed for late check out and a no-hassle reservation change

it does have wifi but no internet

parking was small but worked fine

the parking was just perfect

love the location and room; the style, size, decor, service, tv, bed, breakfast

parking is not a problem

staff, excellent location, ample parking, amazing film history

with two older kids who do not like sharing a bed we appreciated being upgraded to a room with two queen beds and

he saw we had 5 adults and little kids so he gave us a room with an extra bed

my kids loved the breakfast

loved how the staff let me park my car in the parking lot, for my early check in, we went to universal studios, so instead of paying 50 for parking we parked at the

sure there isn't any kids staying in the room about yours, we kept hearing screaming, jumping & running around the room

lol the hotel is incredibly clean, they have 2 restaurants and room service

was great,kids loved that we were at the top of the floor

shuttle service to universal was awesome and the kids were so excited to go on a bus

their kids were running around all the time, needs better

my kids loved the pool and convenience of bar was amazing for me

water filter was amazing and a highlight, also the gym and the laundry

did not use the pool but it looked gorgeous

the bar and restaurant were great, and the overall atmosphere was wonderful

buffet was very expensive, only 2 laundry machines for the entire hotel and one was broken.

the laundry service was not self, which i would prefer

the view and laundry room and room service

decor and friendliness of staff, room service

walking distance from loads of restaurants, bars, entertainment, shops, and a climbing gym

wifi in our room was very poor

i liked that they had a cafe and a bar on the property

clean, had a frig and microwave and had a pool for the kids

spanish, drinking loitering at the pool saying 'los negros' are getting in the pool their kids are not getting in now, really hurt

pool area is great for hanging out w/friends day & night

location, customer laundry at premises, universal studio and beverly hills is just at arms length

swimming pool was more of a splash and play pool for kids

all of the amenities, from the weight room, fire pit,pool area and breakfast

location with sliding doors to pool area and communal patio area

the front desk for a new room, fortunately they had another suite available that overlooked the pool and not traffic and they gave me a new room key on the spot, that made me really happy

we enjoyed the breakfast. it was one of the best we have ever had.

24 hours gym

no towels outside for the pool, firepit not on outside in evening, shorted us sheets/blankets for kids' sofa bed in one of the rooms (even though they were listed on reservation) and only 3 shower

and the room upstairs from our was way to noisy lots of stomping and running around kids i guess

adults 2 kids) from the uk, the location was great for the universal, warner brothers studios and for the

gym wasn t open. ppl smoking weed everywhere.

we also took advantage of the pool and gym and both were very nice

everything, very clean and spacious room, lovely staff and get gym plus pool etc

bar was great and they offered free breakfast room was clean and spacious

the bar tender was also very knowledge and friendly

pool open late, we really enjoyed it here

facility is great, with gym and swimming pool, unfortunately my son couldn't use it we were tired of our daily

it offered free parking and wifi

room equipped with kitchen restaurant all around and close to warner studio room was clean need some refurbishing but

parking and near attractions

parking was very tight

small, clean motel. free parking

the pool wasn’t in cool conditions probably was in remodeling condition

the pool could use a little cleaning, other than that no complaints!

they have a heated pool open until

the pool is not heated, only has snacks for purchase and no laundry facilities

the pool was a little on the small side but that was not a deal breaker for my family

an actual cooked breakfast

i have heard the buffet breakfast is nice too

good breakfast. very clean. bed comfortable.

fun rooms with themes, british,old hollywood. great buffet breakfast and friendly staff.

spa tub was very enjoyable. bed was clean and comfy. a/c worked great.

was nice to have a full kitchen, full sized refrigerator and stove with burners

some rooms have a kitchen, what is a plus, but those kitchens does not have utensils

great space, had two fridge full kitchen

the room was big, good bed, kitchen

kitchen & bath

had an entire kitchen

i love the kitchens and that pets are allowed

i was expecting more from the continental breakfast.

breakfast muffins i’d probably skip on.

i didn't like that breakfast wasn't served ever and our toilet kept clogging up.

parking lots are very good, the two women who are in charge of cleaning, very attentive in the

nice manager, clean room, nice room service, very safe property. really good value for money.

plenty of parking and reasonable prices

no ice machine and parking lot very small and had to park a few feet away from site

wifi was stable and good

clean, comfortable beds, great breakfast

i arrived from lax early and they allowed an early check in

staff being flexible with early check in clean rooms.

the breakfast was very good

the breakfast bar was great for kids with waffles, whip cream, chocolate chips and chocolate drizzle

near my kids

late check out on a full occupancy day!!

pool jacuzzi

would love room service etc but it s a motel..

all the laundry, cleaning, and disinfection of our belongings had to be done by us, at our own time and

bathtub, on-site laundry

motel was very basic with updated bathrooms and did have on-site laundry

staff,parking,wood floors,clean room,laundry room and microwave 2 vending machines equipped with drinks and a variety selection of

they got laundry on site microwave and vending

and if they have laundry room i wasn't unable to figure out where it

there are hotels for a cheaper price , which includes free breakfast and room service with simple dining options

a very quiet room and was told i'd be on a higher floor but i was on the 5th floor right over the pool

the pool area.

restaurant was closed as it was easter sunday and room service was extremely limited

no amenities at the hotel

the kids loved it

were offered early check in without charge

self parking available & self laundry available

the kids loved it

my kids loved this accommodation

the cafe was also wonderful and the staff was very friendly and talented in the kitchen

the location, staff, room, view, wifi, tv, pool, bar were all great and provided a satisfying experience

big room with places to put all your stuff, large and very comfortable bed, nice small kitchen, good size bathroom, good lighting, large balcony with chairs, dark curtains

i loved that there was a restaurant right above that had a bar walking distance like a minute walk, and the staff even though they had no front desk

view, really amazing to wake up to (room 402) - helpful staff (via telephone) - good tv - good kitchen equipment - balcony with furniture - good sized

also, i liked that they had laundry facilities

gym

the bar area to be open in the evening.

the pool and gym are great too

location and rooms and laundry facilities.

kids get so bored because of the tv in the room it was not a smart tv. they didn’t like at all

clean and staff are nice. great service and breakfast has options.

the cleanliness and the special breakfast time with such a variety of healthy food to choose.

loved that there was continental breakfast and that they have conjoined rooms.

great breakfast

wide viriety of breakfast

i enjoyed having laundry facilities on site

the staff are absolutely amazing even breakfast was so

the ladies at the breakfast room, too

large room, good breakfast, laundry washer and dryer are available, good location.

location, near to everything, nice pool and parking, very secure, breakfast is nice

we loved the pool

the pool was great too

nice sitting area and pool

the pool 24/7 would have been nice, or till midnight/1am

having a full kitchen is so handy

room was large and had everything you would want, including a full size kitchen

the kitchen is very old and under equipped. but if you don’t intend to cook, it is fine.

my laundry from our road trip was sent down as we went out for the day and back before we got back

especially for families with kids

kitchenette and continental breakfast (included) was a bonus

the breakfast is great and breakfast staff very friendly

room above us for a few nights (we had to ask reception tell them how noisy they were as they had kids that would run/stomp/jump the length of the room at random times of night)

great sized accommodation rooms, breakfast is brilliant and laundry on site is very handy

traveling with kids can be stressful, but he made every ride smooth, safe, and completely worry-free

tried charging an early check in when we weren’t early

the morning continental breakfast was not very impressive but available and at least there was something to eat and drink

my room was ready, but i still had to pay $20 for early check in, which was a couple of hours early

they offer a small free breakfast in the morning and they don't bother you, if you need or would like something just ask

breakfast has shortened and really not long enough

the hotel was very clean and the staff kept asking if room service was needed.

it was very clean, and room service was always available for everything you needed

clean, daily room service

they always made sure to ask if we wanted room service for the next day or if we didn t see them then they would call

crew, and one of the ladies (with the request of maid services washed and folded my laundry (-)no laundry at decent price (+) welcoming check-in with very helpful staff, arranging everything from laundry to luggage storage with ease around our travel schedule (+)went above and beyond to help us out with luggage storage, laundry, heating up food for us and general (+) laundry facilities for 10usd (-)could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable and no breakfast at property (-)dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we heard it all night (+)nice room , free laundry (-) only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we had to go

very nice peppery, much to do. i felt safe. love the gym.

wifi didn't work well at all in our room - they seem to never pick up room service put outside,

stayed on the 20th floor in room 2036, we could see the entire city and the hollywood sign, my kids were very excited about that

the mini bar was locked so that made it hard for us to chill our own drinks/

received late night room service

was no communication from the hotel when i directly messaged 4 times asking basic questions about late check out and breakfast

also, complimentary upgrade and amazing room service in the perfect

spa and wellness center i think though i didn't use this

wifi was temperamental in the room but worked fine in the lobby

great pool, great location, beautiful style, comfortable beds and great service.

the bed was big and fits me and my two kids comfortably

nice location. has laundry machine

oh is has laundry on site

we arrived before check in and was able to do an early check in

laundry room

great location, clean rooms, great air con, having laundry facilities was a huge bonus.

no swimming pool and many homeless people near by.

traveled as a family with our kids and we loved all of the guitar shops nearby

the shower has no privacy if you have your teen kids with you in the room

however the one on the bed cover was of the kind that would stay even after several times in the laundry

close to public transport, laundry mat and food supermarket.

mini gym

the gym needs some attention because almost everything is not working

laundry facility was a big plus

the gym was poor, the only equipment was broken

it was hard to access water from our room by the pool.

the breakfast choices weren’t great.

so breakfast would’ve been great. but they’re plenty of places nearby that sells breakfast.

steps to hollywood blvd and chinese theater, the second night we had a room near the pool which was very quiet parking right at the

worker that prepares waffles in the breakfast area, he needs to improve his social interactions with guests, he is

clean property, nice staff. great location. could use a breakfast bar or coffee bar.

loved the views on the rooftop, especially for breakfast

location, smell, amneties, breakfast, staff, view.

breakfast was delicious

with the complimentary shot at check in and ending with a lovely breakfast on the roof, this was an excellent choice to explore hollywood

staff, ease of in and out, free breakfast, and roof top setting, and the vibe of the hotel

great are, great people, great complimentary breakfast, free parking, very clean ...

the swimming pool needs to be cleaned .

great location to attractions, pool and a great staff- very helpful. parking on site.

the breakfast provided was great and it was only a 10-15 minute walk away from the walk of fame and

secondly, please try to discourage people from smoking weeds at the swimming pool as it happened during our breakfast on outside

helpful that they provided us with both early check in and late check out

room service hours could be extended.

the room service was also fantastic

the room service isn

everything. location. pool. rooms. the view. bar and restaurant. staff.

did not have the room that were booked for a 7 night stay with 2 grown up kids

we attempted to call back room service about three times, and the line was engaged

on friday, november 2nd, i went back to the tower bar

the new gym

location was amazing, amenities perfect, restaurant & bar beautiful. 10/10

amazing staff everyone was very friendly and welcoming and the room service was really good

high end finishes. great staff. rooms were lovely. room service menu was amazing.

stunning property with a rooftop restaurant and bar with bird's eye view of la

have preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session as it didn t open until 9

eam room) so i can't comment on it

also kids in pool screaming, to class se to room not to be bothered

best location ,clean , nice staff and a nice pool . perfect !

breakfast was good

overall great experience. no complaints. helpful staff. great location. awesome pool

the room service via saddles ranch was delicious and great value for money

called ahead to ask if the gym was open and they said it was

wish there were more food options in general

the pool couldn't be used by kids at certain times - this info should have been made available at booking

at booking and when you check out they increase parking to what ever they want and charge you for gym and spa that i didn t know about nor used

poor service, the restaurant was closed, the kids couldn’t use the pool after 6:00.

was clean room service valet service has everything for a good price i highly recommend this place to

brand new hotel. great bar -- maybe the best hotel bar i've been to.

location, roof top pool, and bar

brand new it's very clean the staff is friendly the rooftop pool is very nice, most importantly i was trying to catch up on sleep and it wasnt an overcrowded

lady just repeatedly telling me engineers already working on it, which didn t help at all as kids needed to take shower and go sleep

lovely staff and pool - top location, good cocktails

loved the bar & pool area

really lovely staff, a great pool, cute little bar with great cocktails

poolside burgers, anyone

loved the fact there was a coffee bar in the lobby

hotel has a car park ($10 parking), large & clean rooms with pretty nice flat screen tvs, good wifi

was no breakfast included and the service was ok but you have to tell them that you want room service or else they won't do the bed also the coffee was put up late don't know what time

property is stunning with a great bar & food to offer

complimentary early check in upon arrival.

great rooftop bar attracting a young, dressy crowd in expensive cars

the spa and bar area are conveniently located on the same floor

the shower is excellent and you feel like you are in a spa with full size shampoo and body wash

didn't like the wifi, not working, other then that, no complaints

wifi was not working good in the back

wifi did not work until the 7th day

the parking lot is very unsafe because it s a bad neighborhood and you have to get a new vehicle to

i was unable to connect to the wifi