we also took advantage of the pool and gym and both were very nice

we had 2 adults and 2 kids

and the room upstairs from our was way to noisy lots of stomping and running around kids i guess

en though they were listed on reservation) and only 3 shower

we also took advantage of the pool and gym and both were very nice

breakfast is grab go bag-looks like kids snack lunch

pool open late, we really enjoyed it here

the swimming pool didn't open until 10:00 a.m. and check out was at 11:00 a.m.

didn't use the gym so can't comment on that

my suggestion is to extend it to 10:00 am so families with small kids don’t have to get them out of bed early

having to pay for wifi when it say their is free wifi

fault of their own but some things were closed due to covid like the gym

free shuttle to the airport was so great! bed was comfortable!

wifi too slow

and they got good food too/ room service

we enjoyed the breakfast. it was one of the best we have ever had.

staff was amazing and the breakfast was great. room was also very nice

all of the amenities, from the weight room, fire pit,pool area and breakfast

the kitchen was great, but no oven made some things hard to cook

prepare to bbq near pool- the accommodations are incredible

loved the shower so roomy and spa like

breakfast, nice staff, well kept, within walking distance to shopping

spa tub was very enjoyable. bed was clean and comfy. a/c worked great.

was great to have the spa tub

very helpful and great breakfast.

i few basic kitchen items would have been nice

the layout of the room. liked the kitchen near the door and the beds near the windows.

i especially liked the laundry room and vending machines

no real breakfast

big room with a kitchen

kitchen & bath

is no cookware, table ware in the kitchen, just empty, reception doesn't provide any, they told me to go and buy it in the

some rooms have a kitchen, what is a plus, but those kitchens does not have utensils

wife and i booked the queen with kitchen room for about 4 days

was nice to have a full kitchen, full sized refrigerator and stove with burners

small pool.

pool

really good service at the front counter,valet and the breakfast was delicious..

it would have been nice to have cut fruit at breakfast.

she was so friendly with my kids

the olio restaurant had great breakfast and food

room soundproofing needs to be improved to meet higher standards, and the breakfast area needs to be more clean and tied

location is fine. package was without breakfast.

the staff was very helpful, and our breakfast at the hotel restaurant was top notch

breakfast on sunday morning wasn't available until 8 am

not much parking inside with gate

lovely pool and good gymn

room service never answered the phone. some guests were very loud late into the night.

nice pool very delicious food

wifi wasn't working

the breakfast

breakfast, parking and friendly helpful staff all included

big room, super clean,breakfast

reasons, but i absolutely loved they had breakfast and a pool

friendliness of staff, laundry facilities, cleanliness

we got in close to the drink bar closing and the guy was very nice and made it worth our while

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room; pool is a

sitting room wwith games and fireplace, outdoor firepit, patio areas, bar and food

beautiful outdoor pool area very clean

quiet and family friendly even tho we have no kids.

when i went to use the laundry some of them were out of order

not friendly staff, very slow room service

there is an extra $10 charge for room service

friendly staff and above all affordable price, the grab and go breakfast was a big plus.

wifi is to slow

small, clean motel. free parking

parking was very tight

room equipped with kitchen restaurant all around and close to warner studio room was clean need some refurbishing but

parking and near attractions

cleanliness. amenities. restaurants. parking. near freeways.

did not like the pool area, the gym area or the jacuzzi area

enjoyable stay! my kids were thrilled to enjoy some snacks and drinks in the evening for free!

breakfast buffet ud83dudc4d pool and jacuzzi ud83dudc4d

it was extremely stained and i did not like the pool area or the jacuzzi and stuff was in the gym area

we enjoyed the hot spa and gym

good wifi

unsafe for kids

facilities, comfortable room and great continental breakfast with your stay

love the location, the price, ample parking, the staff is amazing, free breakfast, free wifi

breakfast was acceptable

i have not been to the bar or tried the food but they have great food options near by as well if you don't want to go to

i also loved the foot scrub bar in the shower

gym ,which we did not take advantage of

the gym is amazing

nice, modern rooms. good towels. close to the airport. food at the bar was good as well.

we ran out of quaters for laundry

location was perfect, was perfect for kids

their rooms are very clean love the fact that the staff make you feel right at home and the pool is alway warm to swim in even in winter time rain or shine the hot tub is also very relaxing

the room pictures showed a spa style bathtub and it was definitely not that

if reception would have more quarters available or have alternative modes of payment for laundry

it not only did it have a free shuttle to and from the airport but to the theme park as well

15 kids under the age of 10 crowded the hot tub

located right next to the pool, pool toys for the kids, comfortable beds, spacious room, conveniently

the pool was warm & fun for the kids

the pool was warm & fun for the kids

the building probably needs a renovation but the hotel is clean and room service works great

clean, accommodating (early check in), nice bed.

it's in walking distance to so many restaurants and bar type places, plus right off the freeway

breakfast was always full and had a good selection

had an in house starbucks and bar but it was never open

kids didn't complain once for a change

we loved the location, and the breakfast variety was great.

friendly staff, good breakfast

breakfast was dull and not many options

pool and hot tub lovely and clean

pool area

full kitchen with refrigerator, microwave, stove, kitchenware, etc

breakfast is always great

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

the shuttle! the shuttle really saved us from getting a rental car so it was very helpful!

very friendly staff, clean rooms, good pool

nice update floors in main room, free wifi, close parking, modern tv and ac/heater worked well.

shame bar and restaurant not actually on site

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

the y provided a shuttle ride to the park

website could be clearer about your shuttle service

liked the free wifi too

in mind that if you need the free shuttle to or from the airport, you need to request the service 2 weeks in advance

the staff were excellent, especially dennis in the bar and luke and paul in the restuarant

the breakfast and room service was great!!

was very clean and the spa tub was amazing

that we couldn't stay longer and enjoy the pool and breakfast

it would be nice if they started a breakfast!

the place is warm and friendly great pool!! hit tub was great had good breakfast

front desk, anita was extremely helpful and provided me very good customer service as well as an early check

nice fitness facility

everything! from staff, accommodations, & facilities & excellent breakfast options

solid complimentary breakfast

fitness center was clean and pretty well stocked for a hotel fitness center pool was clean and

pool would’ve been nice but there was covid restrictions

the swimming pool was closed

we enjoyed sitting by the pool on a hot afternoon

rooms neat and clean. pool small but clean. close to upscale shopping and good restaurants!

the pool was chilly

inconvenience was that the pool wasn’t open for the kids to get wet but they still had fun the breakfast made up for it

pool is 4 ft

cleanlinesslocation safe environmentnice breakfast

clean, well maintained, great staff, location was perfect for me. laundry facility.

amazing gym

guest laundry on site

the laundry was very welcome to wash our clothes

continental breakfast,guest laundry,safe area in city,great location.

arrival i enquired about the laundry

handy when we needed a spot to park a camper van for a night. big rooms

early check in

the laundry was very welcome to wash our clothes

they have the laundry just $4

location, staff friendly and helpful, ice machine free for guests, fridge and microwave in room, laundry for guests that is a really good option when you stay for many days or in my case when you

they helped us out with an early check in and were super friendly

we reserved our room it was stated that we were getting 2 king beds with a kitchenette

also room says fully equipped kitchen i did not get that in my room i mentioned it to the employee he said it wasn't for the room

receipt says queen bed with kitchenette but i had a california king with no kitchenette

in second floor units and give away reservations made a month in advance with notice and no kitchens

manager upgraded my room to a suite with full kitchen and seperate living room than the

it was an affordable option for a room with a spa tub

room was excellent. spa tub was great.

the jet spa the shower was bomb glass doors shower head coming from the top base

only thing i think whoever does the cleaning for the spa should take a lil bit more time to make sure there isn’t any dirt or hair of the previous

loved the large spa bath/jacuzzi loved how clean and spacious our room was

great staff and very nice bed and linens, good parking with ev charger

laundry area

we also liked that it had ev chargers

ev charger was a great plus, which we used for a charge

there was an ice machine and laundry

the price was good asf for 3 nights and late check out is 1p

late check out, clean and spacious good price, goood ac nice and cold and quiet

love that they tried the hardest to have my rooms ready since i requested early check in

the pool and hot tub was dirty

right off the freeway, easy parking, and, amazing breakfast !

and the breakfast was excellent

staff (hotel employee was wonderful), breakfast and location)

location and friendly staff. breakfast.

light breakfast was a pro and location is good

the pool was open till 10pm which gave us more time to enjoy it

pool is clean but not heated

we didn't eat breakfast.

the pool was refreshing

good that it was accessible and i didn’t have to park it on the street

the laundry room is close to our room

comfortable for short/mid term stay. laundry and something to eat and drink available easily.

room, comfy bed, onsite laundry

the pool and jacuzzi . breakfast was so good.

clean room, has laundry and near everything

all, great clean pool, clean rooms, great front desk staff. will return for sure

everything for sure , pool was great and clean . enjoy it to max

pool not heated. lol. it would have been nice

beautiful pool area

enjoyed every bit of our stay they had a pool which was a plus since we didn't see it when we booked it

i love the food , room service was great ..

the room was clean, spacious and quiet and the bar serves the entire menu until 11 pm

pool area was very cute and clean

excellent helpful staff from valet, front desk, housekeeping, bar and restaurant

sunny swimining pool

the pastry at breakfast was delicious and the 24/7 coffee machine was great too

also, the facility has 24hrs free coffee and free pastries at breakfast

great location, added bonus of pool which was great after a busy day in the heat

breakfast and location were great

never used gym because it was nasty

very kid friendly and we enjoyed the tv channels, pool and breakfast

wifi was very unreliable in our room

gym was a joke

was beautiful and the food is what you expect for a free breakfast

breakfast very limited especially for kids

quietness, the good energy from the staff, the price, and the breakfast were awesome

gym equipment out of order

breakfast, free parking, elevator, gym

the breakfast served in the morning was good

allowed early check in with no fee clean room

upon check out was offered coffee, juice, and a small breakfast before we left

i let him know i requested an early check-in

big, comfy bed, immaculate bathroom and a great free continental breakfast

the breakfast was really nice easy options, and had juice

filling breakfast

not much i wish the pool was heated and open late but all very minor things

great breakfast

laundry room could be bigger or have more on different floors

was excellent and clean, pool was very clean with lots of seating and towels, breakfast stayed well

the free breakfast was great and it was comfortable sleeping there.

paying for parking non heated pool

pool was secluded. very nice helpful staff appreciated their help.

breakfast plenty and good, breakfast staff always present, cleaning up and making sure all is

only two items that were not marked as top rated were the neighborhood and the pool

the hotel was a bit noisy with kids running up and down the outer walkway

i do not recommend for families with kids

more than enough room for our four kids and us

our family of 4 with kids in their 20s appreciated the spacious family room with fridge and microwave and plenty of

the breakfast selection was on the small side. it's fine unless your kids eat like horses.

we called in advance about an early check in and they were more than happy to make sure our room was cleaned and ready for us

everyone was so friendly and the indoor gym was really nice as well

my kids loved it

first night we had loud neighbors kids screaming super loud also i heard blaring sirens every night but thats out of the hotels

gym was great and breakfast was excellent

the breakfast parking fee

property is clean, modern and practical (wifi, washer/dryer, gym, and pool, ironing board and kitchen) in a great location for walking, eating and shopping

couldn’t eat breakfast down there because it was

not able to check in early . wish they have more menu for the breakfast

it was helpful to have a kitchen and washer and dryers as well as a pool gym

not enough help at the bar on saturday night. people could get served in time and walked away

didn t exactly feel safe stuck in the parking garage with my kids and possessions unable to get into the hotel

no breakfast on the room service menu

check in was a breeze. room service was delicious

and comfortable, parking garage was convenient, and with kids the morning breakfast option was a plus

you said you could go to the gym

one thing, no microwave in the rooms. but it s ok, you can order good food via room service.

movie night at the pool for the kids, restaurant on site

the nightly family film by the pool is a wonderful idea having a laundry room on site with complimentary laundry detergent is fantastic & we used it - $3 per wash &

the pool area

laundry not signposted and only one working washing machine

i loved the little bar restaurant at the front of the hotel. it was such a neat space.

the pool and the hours of operation

location is awesome. appreciate ev charging.

the bed was super comfortable and the kids were at the spa both nights

room service was a bit pricey

enjoyed being able to see kids from my room

no free wifi in the rooms ...

wifi was so poor and barely couldnt connect and use

proximity to the parks, good gym facilities

the pool was a little on the small side but that was not a deal breaker for my family

pool was not great wish it could be outdoors because the weather was hot and we would enjoyed it

the pool wasn’t in cool conditions probably was in remodeling condition

two nights as they told me my reservation was cancelled and made me purchase another night and early check

the pool is not heated, only has snacks for purchase and no laundry facilities

they offered free shuttle to local

convenient shuttle service if you don t feel like walking to your destination

2 adults and 3 kids

breakfast and room service menu, friendly staff and caring and sincere approach to customer

i like that there were no curtains hanging from the windows so kids don't mess with them

they were flexible about bag storage and also late check out, which really helps

the location of the room, it is in the ground floor and very appropriate for seniors and kids

was told over the phone weeks and days in advanced early check in is available at no charge, the morning we arrived expecting to check in early i was

was good for me and my kids 11,13 for one night

when others came later, they were very loud upstairs and kept my kids awake

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

cleanliness and excellent gym.

clean open large rooms nice pool and gym perfect location

love the hotel it was super clean, the staff was very nice and courteous and the breakfast bar along either downstairs restaurant and bar was very outstanding and

2) that they honored my request for a room on a lower level 3) the breakfast was amazing 4) the waters each day (when a member of the reward program) 5) showers were

lovely outside terrace and swimming pool

we ordered room service and the meal was exceptional

it is giving standard gym shower

love the bar and food choices

staff were friendly. given early check in on arrival.

breakfast was yummy and room service was fabulous.

rooms are very clean and updated customer service is great and the best thing is breakfast and they have a coin laundry

the free breakfast buffet was an added bonus

it's close to my home that's what i love about it that me and my boyfriend can get away i have a pool and there are so many places to eat around the area away

haven’t been able to stay for breakfast but our stay here is always pleasant

breakfast could have been a bit more varied, but this is a minor point rather than a big issue.

nice gym too

very clean. nice gym.

they allowed early check in and staff was very friendly and helpful

the hotel gym was the biggest hotel gym i have ever seen with 4 treadmills, a peloton bike, some other cardio

pool

small pool still no room service

had requested an early check in time but didn't get the accommodation at the time i had requested

you want to just hang out or eat this outside sitting area could have been more enjoyable without kids running around and market lights on

we were not advised of a pet fee but it appears there is one

the location & the pool.

the pool is not big but ok for kids.

a little small when traveling with 2 adults and 2 kids

walls they mean you can hear people on either side, in the room above, out front, and that the laundry cart sounds like a freight running from 7-11 am

location was great. kids loved the pool. having surety staff at night was great.

happy was a little entertaining and happily the kids believed it was a dog whining

travelling with 4 kids from nz

wifi is good, rooms have a fridge and a microwave

hotel has a car park ($10 parking), large & clean rooms with pretty nice flat screen tvs, good wifi

was no breakfast included and the service was ok but you have to tell them that you want room service or else they won't do the bed also the coffee was put up late don't know what time

loved the gym and laundry room

good facilities and easy to get to. laundry was good to have.

tv was not working, wifi comes and goes

there s a cute bar to go to at night and an amazing and very popular diner to go to in the day with incredible

closed to universal and the hotel offer early check in for free

breakfast or cleaning, pool and gym closed the attendant said it was because of covid 19 they need to remove those amenities from

it was good to have a laundry unit

breakfast good and convenient. parking on site.

breakfast was good, the room was extremely clean and had been recently renovated

my first hotel stay, it was amazing from the restroom to the room and the gym

the let us do an early check in, guy at the front was nice and my fiancee liked the bed.

tastefully decorated & clean. conveniently located near excellent dining. ample free parking.

parking was great

showe curtain is torn and ther was a small hole on the bed cover. wifi is very slow.

spacious parking

location and parking lot, also they have laundry station

parking, location and a clean place

the hotel was next to the laundry

loved the pool. staff was friendly and rooms were comfortable

my kids enjoyed most the swimming pool

we ordered the pasta via room service and were totally surprised by the restaurant quality flavour and serving

amazing bar and design, great rooms and great staff

location, roof top pool, and bar

24 hour gym access !

pool table for kids, small swimming pool although it was cold, generally clean and comfortable.

wifi was really good and i could stream video without any problem.

there's a parking attendant, which made me feel like my vehicle was safe

the room we had smelled like urine and the spa tub we had didn't work

wifi couldn t use

clean and parking

the breakfast feature

parking, the free breakfast was toast and/or a pastry.

breakfast was also decent, very good for a complimentary one

breakfast was not available, i am assuming due to covid 19,however, when i booked the room i was

wanted more choices for breakfast

a early check in,which was very nice

crew, and one of the ladies (with the request of maid services washed and folded my laundry (-)no laundry at decent price (+) welcoming check-in with very helpful staff, arranging everything from laundry to luggage storage with ease around our travel schedule (+)went above and beyond to help us out with luggage storage, laundry, heating up food for us and general (+) laundry facilities for 10usd (-)could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable and no breakfast at property (-)dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we heard it all night (+)nice room , free laundry (-) only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we had to go

it was very clean, and room service was always available for everything you needed

clean, daily room service

the hotel was very clean and the staff kept asking if room service was needed.

they always made sure to ask if we wanted room service for the next day or if we didn t see them then they would call

free parking and wifi

wifi doesn t work well

parking is free - that s a perfect rarely found in the area

entrance to the parking is narrow and i was a bit anxious

unfortunate people who are homeless try to hang out in the back parking lot and it can be a little scary at times