smell of the hallway, the smell of the room, that they have a pool and it was open and clean, that they have a restaurant and they make pina colada's

ended up having to pay more for a presidential suite to fit my kids and husband

although there is a gym it's a bit tiny. that's the only criticism. otherwise a great stay.

thins walls, small and dirty gym, toilet misty ctioned

very nice staff and helped with a early check in. very much appreciated!

tina, the hostess is very accommodating, and provided a wonderful, customized breakfast

the breakfast was also excellent

breakfast cooked to order

on top of that the owner was extremely rude and berated us because we arrived at the agreed upon early check in time

breakfast was delicious, even though we only attended one breakfast out of our two mornings, we

piles of dirty laundry in front of the bedrooms doors, in the halways

clean, friendly staff, and the gym was clean. close to my work conference.

i was happy with the treadmill (one of several) in the large gym room

location, gym, laundry, new property

the staff was very friendly and there were great facilities on site (gym, etc

modern rooms and a good breakfast

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

no offsite laundry/dry cleaning service available

i was the gym was better.

the gym facilities are fantastic.

the wifi was slow

wanted to go swimming but the pool and hot spa looked murky and uninviting

room was way too hectic to eat in there-- nowhere to sit, kids running everywhere and screaming

breakfast was good

location very well suited to many amenities and event venues great breakfast selection and presentation

the pool and gym looked clean however i didn't get a chance to try

gym = no ac in the room (floor fan used to cool you down)

breakfast was nice

place exceeded my expectations, the staff was great and helpful the pool was nice and clean

good air quality, nice pool and hot tub, excellent, friendly staff, free airport shuttle services

quiet and clean with a nice pool. reasonably priced.

were operating in good condition in the gym and the pool was very refreshing

breakfast was very good

kids running halls until 12pm called front desk at 1030 to complain but nothing was done

the pool was great , rooms were very nice

entrance is on a busy roadway- difficulty entering/leaving parking

large double beds, a/cond, large bathroom & storage, nice decor, free car parking, free great wifi & breakfast, very clean, great communication and the best value

breakfast was great, clean rooms, people were nice at the desk.

kids enjoyed swimming in the pool and the room was immaculate

plenty of well lit parking

very kind staff, spa tub was absolutely amazing. also wonderful diner near area.

the spa tub was very nice. size of the room was nice.

oh , laundry facility on site next to the ice machine

the spa tub was great - although i had to clean it.

the spa bath

was a nice grill and bar sharing the same parking lot as the hotel

hotel shares a parking lot with a busy bar that is open until 4 am

no heat, mold on the ice bin, rug was filthy, white hardy crusty spots all over the rug, nice kitchenette, but no cookware or utensils small tv's, the outlet where the heater was plugged into

complimentary breakfast had great options cereal oatmeal waffles yogurt fresh fruit variety of juices

i disliked the dirtiness of the room such the kitchen sink, the carpet, couch and chair stains, dirty walls, dirty inside of the refrigerator

value for money, friendly and accommodating staffs, complimentary breakfast ud83dude0a

“kitchen” had no plates, silverware, cooking tools, no pots or pans

nice breakfast choices

plastic utensils supplied for the continental breakfast are useless they bend cutting the toaster waffle

very clean - comfy bed - nice mini breakfast (even decaf

breakfast service room was well stocked and waffle maker/fixings and hard boiled eggs and coffee

vending machines were non existent and gym was not open despite covid restrictions being lifted

pool hours 6am-11pm and 24 fitness was great

pool hours 6am-11pm and 24 fitness was great

i loved their pool, but water was too cold

quiet hotel with a good breakfast in light of covid

the breakfast could be improved upon

i couldn’t because they said there was a noise complaint my kids weren’t being loud we were actually pretty quiet

need a continental breakfast

breakfast was not really desirable, only dry cereal most days

not much to choose from for breakfast.

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

it does not even have a small store in the lobby and the gym equipment is

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

third, the gym was atrocious

great location. top line registration staff. very good small bar and café.

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change-up menu

spatious rooms with kitchen.

new and modern feel well designed living space with mini kitchen that was well stocked with essential tools and such comfortable bed delicious breakfast

the breakfast was excellent.

i would like to have been able to stay longer and use the pool. next time.

breakfast really good and the beds are very clean

morning breakfast was good too

to leave car at hampton inn and take shuttle to airport

nice location & great airport shuttle service.

room, bed, coffee and breakfast

laundry room on-floor was an unexpected amenity

roon was clean bathroom modern and clean no noise functional gym ample parking minimalistic

location service shuttle service

hotels in the area and booked this one because i liked the outdoor and the indoor bar and the pool

they need to state the pool is down and there's no breakfast included.

the pool was not heated and it was very dirty

stayed before the flight and eric took care of us. needed shuttle at 3:30am they were awesome.

also could have room service staff little more organized i order a english muffin with my order for breakfast never

room service was great

arrived we had to ask for breakfast vouchers and got only 2 adult meals without 2 meals for our kids

family had both breakfast for mothers day and lunch the following day and both were amazing

the pool and breakfast

hecter was the name of the shuttle driver who transported me to & from the airport

first, i chose this hotel over others in the area because you have shuttle service to the albany airport

breakfast hands down

the breakfast was excellent the coffee the best

the front desk staff were fantastic. food at bar downstairs was very good.

room service food

breakfast, price, parking, etc

the indoor pool being in use

loved the room service pizza!

breakfast area kept stocked at all times, the steward even came to our table before closing to see

children enjoyed the pool and gym

clean and spacious ! pool was super clean breakfast was yummy

pool, the exercise room, the continental breakfast, the kitchen area of the room itself, and the

the pool was closed. oh well! they have to clean it sometime. no biggie.

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing outside the front of the hotel when we first arrived

no channels for the kids

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with your booking, offerall it's

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their hands down - and was not very 'pleasant' looking in there

one of my kids slept in his car the first night because the mattress was severely stained, no discount

the reasonable price, comfortable bed, and lovely pool area

lobby and bar decor. the gym is nice.

loud kids running and screaming through the halls

breakfast wasn't what i expected

shuttle service

for covid parameters it was a good breakfast. balanced with protein.

i loved the pool and the minimalist gym

the room and pool were very nice, roomy and comfortable, and very modern.

location was perfect! breakfast was a good value.

breakfast was great

breakfast was excellent

such indoor/outdoor swimming pool, free wifi and parking

trash in parking lot. everyday i had to get cards re set to get into room.

there are absolutely no amenities-not even a functioning laundry

free breakfast

breakfast was good, service was exceptional, and the room was very comfy.

gym had good equipment

i asked breakfast cold me ask go to places for warm

very clean, great security, large rooms, free breakfast, plenty of towels.

check-in very clean, spacious room, comfortable bed good selection at free breakfast buffet, and very walkable

laundry machine and vending machine definitely adds to it

that i was able to wash and dry a load of laundry for 1

filthy, everything was broken, no change for laundry

the washers in the laundry room didn’t work.

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our room; laundry room also had a squeaky door - kept us from sleeping -

paid 250% for a spa tub room and the tub just spit out black gross stuff from the jets

room was two floors above the gym and there was a cross fit competition in town so every morning at 5:30-6am i was awoken to

breakfast could use a little work.

i loved the spa jet bath, the quietness, the staff, the location & the cleanliness.

pool for kids

the breakfast needs more choices, and should be open longer than 9 am

compared to other motels that i have stayed at, i felt the breakfast was very poor

missed breakfast. woke up too late.

they even had pre bagged breakfast

breakfast starts at 4 am, which is great for people taking early morning flights

breakfast and shuttle

the 24-hour airport shuttle was a standout service as many hotels stopped pickups at 11:00 pm

good place to stay, nice breakfast, pool was nice, loved the room, will definitely stay

the indoor pool & jacuzzi were clean& perfect

it's not a negative but an electric kettle in the kitchen would have been wonderful!

the pool is being refurbished at the moment, meaning we couldn't go for the swim we'd been looking

happy to have a bar in the lobby.

is no free wifi, contrary to the indication that there is free wifi

then, bathtub drain was clogged, room service sent crew to remove strain

bed was comfortable, the restaurant staff was excellent and the shuttle service guy that picked me up on sunday was extremely professional and courteous

the hotel staff helpfulness, the cleanliness of the property, the location to the capitol and the breakfast

bag of cold breakfast

the following morning in the hotel breakfast area we were received with a big smile and hello by tina

front desk staff was very friendly, and the breakfast was exceptional

stuff and they complied and i like to chat and be able to have nice conversations with them at breakfast and to say thank you for all you

pool, amenities like restaurant, affordable breakfast,business space.

however i especially liked the free shuttle service to the airport

the amenities were beyond what we expected, including a full bar and restaurant

i was too exhausted to take advantage of the amenities like the indoor pool/spa and small fitness area but both looked great

the fitness room was unimpressive

staff were friendly and welcoming, the gym was great with new equipment

friendly staff., clean rooms and facility. and great location fast shuttle service

liked the pool, the common area with table football

breakfast was good and the hotel is super clean and modern!

kids running up and down the hallway yelling at 6am

great hotel. great service. great room. great breakfast. great location. very clean.

whisper-quiet ac that worked well, comfortable beds, sparkling clean room, surprisingly good breakfast selections and the cook makes terrific scrambled eggs and bacon

great breakfast! convenient location

the pool was a

nice and clean hotel, and very good breakfast best customer service ever.

loved the airport shuttle service

comfortable and pleasant room, excellent restaurant, excellent gym

the bar and breakfast

our food in the bar was fantastic and breakfast was amazing

the wifi stretched to the lawn of the capitol

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

pool needed to be cleaned up a bit

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily (had to request for cleaning)

friendly front desk staff, excellent breakfast, excellent lounge area with fireplace, the room is well equipped and very comfortable

very clean room, pool and gym areas

free breakfast and bar area. comfortable rooms

could have have water or juice available at breakfast

supposed to include breakfast, but because of the holiday it didn't which is fine

clean and friendly staff bedroom good breakfast afterwards before we left

breakfast was great and there were many options

laundry on premises

room was disgusting hallways stunk of cigarette smoke. couldn’t access the laundry room

they have a small gym as well

they have a laundry room and a workout room

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two days

big room, comfortable bed, good breakfast, modern. you won't go wrong staying at this hotel.

a little more gym selection.

noisy kids running up and down the hallways til midnight

we would have enjoyed the nice pool, but didn't have swimwear with us

breakfast was the great assortment very fresh and clean and neat

the cold pool.

kids loved the pool!

great breakfast!!!

the staff, our bedroom was great and so was the bed. breakfast was outstanding!!!!

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more space

was really easy to check-in, the bed was very comfy, there was food in the kitchen, the living room is full of light and it's right by washington park so i was able to go

nice kitchen and common areas

i did not know the kitchen offerings, until after i purchased a bottle of wine.

location, lovely property and room and kitchen access with goodies, even for some gf options

the room, the decor, the kitchen access, it was overall a great experience and i will definitely be returning for leisure

only laundry dryer is not working

indoor pool & gym is awesome

the pool didn’t look clean as clean as i wish it was but the gym was great

was close to airport, with airport shuttle service available from 4am

didn’t eat breakfast. went to the ihop next door

allowed early check in

convenient location, clean, friendly staff and a free breakfast

the comfortable beds, the spiffy recently renovated rooms, the yummy and varied selections for breakfast, the quiet of the hotel

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

breakfast was excellent and good variety

spa tub nozzles kept falling out

specifically rented room for spa tub which was non- functional

the spa tub

as fast was really good breakfast more then expected hotel beautiful we enjoyed our st a y and made reservation to stay on

great breakfast

also used the pool a little

asked front desk person, upon arrival if the pool was open

was clean, staff was friendly and accommodating, breakfast was amazing, beds were super comfy, quiet and beautiful location

good location, clean, quiet, has pool, free parking. no problems.

only small thing the small parking lot but was ok

our kids enjoyed the pool, which, was why we chose to stay here

have been there for the bar exam and i super recommend the hotel if you go to albany for that purpose

use this hotel as a half-way point on our way to visit kids in college

the only thing about this hotel is the parking. it is very tight in the parking garage.

room was big enough the restaurant was excellent the facility was wonderful

my husband and i went to the pool and spa at 9:30 at night there was a young couple had a speaker hooked up to there phone and the music ( the have laundry machine in the ground floor plenty barking areas the fitness center and spa was (*)love staying at this hotel however it states that there s a game room, a pool and a spa, however, there is no game room or a spa at this location (-)pool and spa closed, ran out of food at breakfast (-)my room was not made up the first morning and the pool/spa was out of commission.

the gym facilities were nice, and the equipment was well maintained

he have laundry machine in the ground floor plenty barking areas the fitness center and spa was

breakfast was good, kitchen staff was overwhelmed by the amount of people coming through the facility

gym equipment is limited and outdated

bed was comfortable, and it was nice having a kitchenette in the room

we loved the pool and hot tub and the beds were super comfortable

breakfast was very good

the gym had no towels, paper towels, cups etc. and nothing to wipe down equipment

the pool was amazing!! and the room space was out of this world

pool and fitness center

could have more choices for snake bar when the restaurant is closed.

& good access to the pool / gym

there was a quarter size bar of soap in the bathroom, nothing else

the hotel parking lot is shared with a bar so lots of people coming and going

dirty laundry (bed sheets) in hall

smell was horrible, the room was gross, the parking lot was unsafe, no pool, no gym, no way i'd stay ever again

the locals at the attached motel scarfed up the breakfast.

breakfast was good too

in the room saying she see 3 men and me going in the room when it was 2 my man and brother and 4 kids she never said anything about the kids i would never stay here again

the court yard and pool area had great landscaping and was a great place to relax

breakfast was great

swimming pool, friendly staff.

the hotel was clean and comfortable. the continental breakfast was

4 breakfast

pet-friendly, good breakfast offered. comfortable beds. clean, etc.

pet friendly with reasonable pet fee

the value for the money, the gym

screaming i’m so drunk and the people at the front desk act like they knew nothing about it my kids couldn’t go swimming for two days of our stay we couldn’t comfortably get rest because

the pool is great for kids

dirty and the room could have been cleaned skittle better there were many stains but over all the kids had a great time at the

very friendly staffs,breakfast was very satisfying,overall very nice

told me the pool was open and when we get there o couldn’t take my kids because it

really convenient location, perfect breakfast to start the day and i really enjoyed using their fitness room

very clean room, friendly staff, great breakfast!

the breakfast was excellent!!

fitness room could use a better cleaning. and the upstairs was noisey.

free continental breakfast, microwave, fridge and coffee station are convenient

hotel is very clean. had drinks and food at their bar which was nice.

clean fresh new pool

the pool and fitness center

also, there was a very loud performer in thd bar whose music could be heard inside my room

the hotel bar was not open due to staffing shortages.

suitcases, the bed was comfortable, it was quiet, the shower pressure was good, and they have two ev chargers in the parking lot

loved the ev charging station :)

easy check in, clean rooms, great breakfast, and a nice pool/gym

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

very clean and the hot breakfast

the breakfast wasn’t great. stuff ran out quickly and there wasn’t a great selection.

the breakfast was very good and with a lot of choice

room main room and kitchen were in bad condition

breakfast was very picked over at 8am

room was clean with a comfortable bed, spacious lounge area and bathroom, and well appointed kitchen

have pool, spa, fitness, laundry

fitness room was excellent- all the equipment was in good working order and the rooms was cool and

place was great. i took my granddaughters to swim in the pool while i enjoyed the hot tub.

nice warm pool, clean room, friendly staff.

have pool, spa, fitness, laundry

1) no room service during our stay, which means no clean towels, trash not removed

kids were excited to use the pool but were disappointed when it was cold

parking and breakfast, looks

also kids running around halls and making

no room service menu, no information about in house restaurant, no instructions about the tv, morning

good facitilites- laundry room, pool, good breakfast

breakfast like always, beds really comfortable nice tv

all the amenities, pool, hot tub, great breakfast, beautiful clean room.

no hot breakfast and restaurant closed on weekends

good breakfast. good location .

the breakfast is pretty minimalistic but its nothing bad yet worth mentioning.

after a long day at the track, the hot tub and indoor pool is just what we need

the breakfast was excellent and a lot of variety

nice pool and hot tub. breakfast was good also

pool the room the service the easy access the breakfast the jacuzzi the maintenance the parking and

the breakfast was cool i liked making my own waffles.

they could use a few more breakfast items,,and the hot water in the shower had some issues

breakfast could be better

for the price, and the fact they include breakfast its a no brainer

in breakfast area

clean, great gym, safe well lit parking lot.

very clean and modernized, good bar and restaurant

we were not warned that the gym was closed.

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

the gym was great and useful

handle in the kitchen would not stay up, we had to very carefully set the handle, so the water wouldn't keep

they had a great complimentary breakfast that had everything from bagels, to bacon and eggs

room was clean the beds were nice n comfortable my girls love the pool and the staff was

was phenomenal had a pool table room was clean staff was friendly had a pool but we couldn't take advantage of that this

kitchen cabinets should have been wiped down

the woman that was attending the breakfast that morning was very kind and thoughtful

small but very adequate gymn

pool was too cold i don't mine spending the extra money for the hampton because the pool is always

the gym was a bit small and did not have enough weights nor a bike. this could be improved upon.

breakfast very good, staff very friendly, beds and pillow were great slept like a baby

beautiful and food was great for breakfast

with teens, we loved the pool table and board games

kids loved the gym and pool table, they have an outdoor basketball court (ball provided) but we didn't have time

the pool water was too cold. and needed to be cleaned.

the pool was out of commission so kids were a bit disappointed

and we enjoyed the pool before setting off again on our travels thank

location, fast check in, fast & free wifi, clean pool & dog friendly!!

regarding breakfast, the sitting are is small, not a lot of variety to chose from....okay

the pool is small but clean and heated which was nice

not crowded, pool clean, solemn ambiance

i didn't get a chance to use the pool, maybe next time

breakfast was standard fare, and though not anything exceptional it was adequate and better than

staff was very friendly and we liked that the pool was open until 10 pm

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when visiting

it was clean and comfortable and the breakfast was great and the pool was so clean

excellent breakfast choices, very helpful staff

breakfast could have been better. same food each day. the bread and yogurt were not good.

breakfast lacked

friendly and professional staff throughout the 3 night stay from check in to breakfast staff to housekeeping

breakfast was hearty and very enjoyable

breakfast was much better than i expected

beds were very comfortable. rooms were clean. pool was great size for kids. breakfast was good.

nice amenities including well maintained indoor pool & jacuzzi & gym

are stained, our shower drain was plugged, all ice makers were not working, no water in the gym, comforter was ripped and had a stain on

i wished i could’ve stayed longer and enjoyed more your jacuzzi and pool area. they are great.

hot tub was empty fitness room treadmill was broken, no dumbbells, universal exercise machine was well past it prime

check-in the front desk associate asked if we were planning on using the pool which we confirmed and placed us in a room directly across from the pool entrance which we

wonderful staff and terrific breakfast! will always stay here when in the area.

the breakfast is okay, the coffee isn’t strong enough and no plant based creamer

clean pool and hot tub, amazing breakfast and the beds are so comfy

breakfast was very well prepared, and great variety

rooms & pool

sausage for breakfast was terrible like rubber

the breakfast was delicious with lots of variety and kept well stocked

the pool was great for the kids. well maintained. the staff was courteous breakfast was good.

breakfast was very good

breakfast had cream cheese but only bread slices

continental breakfast and price

and the continental breakfast was great

dog fee no gym

we were impressed by the cleanliness, the size of the room, their on site restaurant and their pool

breakfast was ok an expensive

gym was open and the staff was polite.

i was hoping to entertain several of my employees after we checked in but found out the bar and food would not open till 5pm

it wasn't included, didn't want to spend that much on breakfast.

convenient location for casino. clean and friendly staff

were attending an event at rivers casino and it was located a short walk away

friendly staff, good food, walking distance to the casino

close to casino and excellent

we didn t use the pool or fitness room but they both looked very clean and well-kept

mesmerica 360°, duke's restaurant & casino

the casino was fun

free breakfast with good coffee

of the breakfast offering had lots of sugar

the breakfast was great and the woman who served the breakfast was absolutely delightful.

better access to the laundry facilities. had to wait a while to use the washer and dryer.

xl suite that consists: 1 king room with 2 queen room with living quarters and pull out couch w/ kitchenette and two full bath

the property is very close to rivers casino which is a fun place

roomy accommodations, delicious breakfast and beautiful environment. reasonably priced.

large room, very comfortable, high ceiling, excellent breakfast

no juice at breakfast

the spa tub was awesome super clean and nice staff couldn’t ask for more

super upset with the spa tub

pool

i wish they had a pool.

the facility was exceptionally clean, and the pool and hot tub areas were well-maintained

the indoor pool, sauna, the workout area.

everything we needed and the kids loved the pool

breakfast was a short selection yet satisfying with many different options to choose from and i

had a fabulous breakfast!!

free breakfast and 24 hour coffee

lots of choices for breakfast and plenty of local places if you are looking for something else

have had the breakfast before and it was very good

pool could have been a little larger.

also had guest laundry services 10/10 would stay

staff very friendly. very clean. pool and gym a+

staff was very friendly and the saline pool was amazing, i would recommend this hotel over and

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

breakfast could use improvement

we did not have time to use the indoor pool but it looked very nice

supervision at the pool to many teenages with no real supervision

i ordered food and i didn’t realize the person would deliver to my room (i was at pool with kids when food delivered)

spa next to pool

coffee at the breakfast was not so good. the rest of the breakfast was very good.

breakfast was better than i expected.