we loved everything including the breakfast

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

common locks on entrance to laundry dont work

gym

said it had a breakfast and all it was was a granola bar and i had to get some orange juice out of machine and it was brown was a waste of

swimming pool, friendly staff.

the pool and location of my room by the pool

laundry on site

like that everyone is friendly and helpful, i got in late and had the best sleep ever and the pool was great , room was clean , over all best place i've ever been too

finding where breakfast was

4 breakfast

the breakfast was decent-bagels, fruit, cereal, juice, milk, coffee

pet-friendly, good breakfast offered. comfortable beds. clean, etc.

the hotel was clean and comfortable. the continental breakfast was

the value for the money, the gym

the pool is great for kids

staff on thursday night seemed put out by us but it was fine, i was in a rush anyway to get the kids in the pool and tired out after driving 6+ hrs

clean the pool

hot breakfast is just waffles and coffee, they should add scrambled eggs and sausage or something

ayed on first floor)

the spa tub

spa tub nozzles kept falling out

specifically rented room for spa tub which was non- functional

location, staff, clean, pool, breakfast good

good breakfast. clean room. gym.

the bacon at the breakfast. and the pool was great.

breakfast was nice to have

kids in hallway and adults hanging out at night being

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two days

room was disgusting hallways stunk of cigarette smoke. couldn’t access the laundry room

laundry on premises

they have a small gym as well

laundry room out of order.

temperature just right, kitchen has everything one need for even longer stay

pool could have been cleaner and pool towels were very small

big spacious room with kitchen. good breakfast. laundry facilities. very comfortable and quiet.

pit, breakfast included, clean pool environment, tech friendly, free laundry room, well supplied kitchen

comfortable room, great laundry facilities

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more space

the pool was closed.

the staff, our bedroom was great and so was the bed. breakfast was outstanding!!!!

the fitness center could use newer/better equipment including a recumbent bike

was not aware the pool was closed :(

it is very hazardous especially travelling with kids

was well situated nice pool and gym

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

great value for the price indoor pool and breakfast

the pool was heated and easy to get into with the kids

the pool and gym that's it

maybe have breakfast till 10 and pool open till 10pm.

lobby and bar decor. the gym is nice.

shuttle to airport

was right at the pool level

one of my kids slept in his car the first night because the mattress was severely stained, no discount

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing outside the front of the hotel when we first arrived

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with your booking, offerall it's

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their hands down - and was not very 'pleasant' looking in there

no channels for the kids

breakfast in the hotel was great and it was free

breakfast is a bit boring but sufficient

children enjoyed the pool and gym

breakfast was plentiful, even right up to closing time

clean and spacious ! pool was super clean breakfast was yummy

pool

bar and restaurant had excellent food

the staff was extremely pleasant, without exception, it's always nice to have free parking, and the breakfasts

the breakfast buffet was cold and uninviting, to have to access the room service menu from the tv with a very flaky remote was difficult and to have to use the same

that the outside pool was t open.

have kleenex in the kitchen as well as the bathroom

first, i chose this hotel over others in the area because you have shuttle service to the albany airport

pool and hot tub we're good

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an older man waiting to get in and i wouldn’t have because

rooms were great with a fully furnished kitchen

great breakfast , comfortable bed, and the cleanest motel i have ever experienced

the room size was great having a full kitchen!

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

the breakfast wasn’t great. stuff ran out quickly and there wasn’t a great selection.

gym

pool is very small and there is no hot tub.

plenty of safe parking & very good security access to the hotel

room and shuttle to track

also, the wifi was inconsistent and kept dropping me

arrived we had to ask for breakfast vouchers and got only 2 adult meals without 2 meals for our kids

pool is not heated

wife and i liked the shuttle services

shuttle

my kids were extremely upset the pool was closed

two men who drove the shuttle ( from the airport and back to the airport) were exceptionally personable

location, 2 minutes from albany international airport, we parked onsite and took their shuttle to the airport

bike in the fitness center did not work

the breakfast was delicious

very clean, very polite staff, amazing room, extremely comfortable beds, amazing breakfast

no useful info such as wifi access, pet policy, breakfast times, fitness room under construction, or directions to my room were offered

breakfast was good. staff was exceptional.

fresh fruit like pineapple and grapes could enhance the breakfast.

pool, breakfast, parking, bar everything i need right there

breakfast was amazing

i would like to have been able to stay longer and use the pool. next time.

he also told my kids that they could only have one hot chocolate and to stop wasting it

proximity to albany airport, free on demand shuttle, complimentary breakfast.

the breakfast was ok considering the circumstances

bright and clean. airport shuttle was so nice as well

pool was suddenly closed on the morning of my departure and i had hoped for a swim to relax and

great location. top line registration staff. very good small bar and café.

most of the equipment in the gym is broken and the tv didn't work properly

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

good location. friendly staff. clean room and fitness center. bar and restaurant on location.

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

swimming pool and jacuzzi were good

clean, gym, and location. sweet room!

pool wasn’t functional

& good access to the pool / gym

pool and fitness center

also they had a great outside sitting area and fitness room

they even had a shuttle that took us to the restaurant where we had dinner

fitness center had one working treadmill, no lights, and no water

the breakfast that was provided there was very good as well

but having shuttle access to downtown albany would make it ideal

room service opens door at 9 & wakes everyone up

only one guest laundry in such a large hotel.

kitchen staff and cooks very pleasant and polite

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

room service although limited menu was good

great spacey room with small kitchen, clean and very friendly staff

breakfast was good and they even had a outdoor grill

breakfast is also delicious,jessica assisted us and was also very friendly

we loved having the mini kitchen since we bring most of our meals when traveling

the property is also clean, well maintained and the simple yet filling breakfast was awesome

breakfast. 2 hotels in one. comfortable, kind staff. safe, and clean

clean / friendly staff / close to mall / great breakfast!

we didn't use the pool or gym because of a time crunch but they looked great

the breakfast was wonderful. we enjoyed it and even went for more

of family's showed up with lots of kids

airport shuttle included

24 hr shuttle to airport very early breakfast at 3:45 was excellent excellent staff at front desk &

everything was good except bagged breakfast

they even had pre bagged breakfast

breakfast starts at 4 am, which is great for people taking early morning flights

loved that there was a waffle station so kids can make their own

great location great breakfast gym was nice bed was a little hard-same as pillows

clean. nice gym, nice pool. good breakfast, friendly staff.

breakfast was well rounded with a variety of choices

spacious and accommodating breakfast was one with the most variety and diet needs!

breakfast was great!

breakfast and coffee was very poor quality. 5 stars anyway.

very clean room, friendly staff, great breakfast!

the breakfast was excellent!!

breakfast was great - food good and great selection

everyone was so friendly. room was clean and spacious. bed comfortable. breakfast delicious.

the coffee was just lukewarm at breakfast.

in with unhelpful staff, bathroom in the room was dirty, hallways had missing ceiling tiles, gym and pool were both closed

and the best was the breakfast the next morning, my kids loved the fresh waffles

breakfast

was a nice grill and bar sharing the same parking lot as the hotel

hotel shares a parking lot with a busy bar that is open until 4 am

parking - wi-fi -

trash in parking lot. everyday i had to get cards re set to get into room.

no room service, bathrooms were absolutely disgusting, the entire floor smells like cigarettes and a

cable and wifi and pool

such indoor/outdoor swimming pool, free wifi and parking

laundry machine and vending machine definitely adds to it

filthy, everything was broken, no change for laundry

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our room; laundry room also had a squeaky door - kept us from sleeping -

the washers in the laundry room didn’t work.

that i was able to wash and dry a load of laundry for 1

the spa bath

the spa tub was great - although i had to clean it.

oh , laundry facility on site next to the ice machine

spa tub was perfect for two and the king bed was comfortable

the spa tub was very nice. size of the room was nice.

gym was nice although i did not use it

the place was clean and well kept. breakfast and gym were wanting but the price was right.

no gym, no pool

plastic utensils supplied for the continental breakfast are useless they bend cutting the toaster waffle

high quality for a budget hotel: safe, clean, bright, well-maintained rooms, quality beds, nice breakfast offerings

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

no breakfast due to stupid coronavirus bullshit but like that everywhere unfortunately

the breakfast sucked wasn’t worth it

not much to choose from for breakfast.

i couldn’t because they said there was a noise complaint my kids weren’t being loud we were actually pretty quiet

brand new shower and kitchen facility. lighting with usb charge.

dog friendly, great staff, and breakfast pre bagged during covid times

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

fact that the pool was actually functional when i had booked at another hotel they let me check in and then said

the kitchenette appliances were not clean; nor was the bathrroom floor

breakfast was very good as well

the room was upgraded which was a pleasant surprise. breakfast in the morning was delicious

i disliked the dirtiness of the room such the kitchen sink, the carpet, couch and chair stains, dirty walls, dirty inside of the refrigerator

clean great breakfast friendly, helpful staff

attempted to move me new room missing a tv and no cooking materials even though it was a full kitchen

no bananas at breakfast.

the pool and gym looked clean however i didn't get a chance to try

was friendly and helpful at check in: breakfast was good; room was clean; pool and gym were on

with a nice chair, great big tv in there, nice living area with couch bed and tv, hot tub and pool, nice staff and lobby, great free breakfast

staff. gym towels

wifi network spotty. have to join different networks depending on location.

is always problem with the wifi i would the hotel

more parking.

this is a great location and the amenities were great with free breakfast, pool gym and

were a lot of little kids there for a baseball tournament

love the open kitchen 24/7

there is a help-yourself kitchen that has some good basic breakfast items

i did not know the kitchen offerings, until after i purchased a bottle of wine.

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

nice, clean, owner's accomodating for late arrival, self serve kitchen very well stocked, bed very comfortable

gym , pool

modest breakfast spread was raided both days by parents hoarding food for their day trips and kids with total disregard for other guests

facilities were clean, including the pool

the free refreshments and breakfast were amazing

great staff was great food was great never did i need to complain was always greated with a smile pool room was always warm rooms was clean upon arriving parking was great exstending my stay was

sure abt the room service that was available

pillows were really flimsy. hostess down at bar really rude but waitresses great.

our kids enjoyed the pool, which, was why we chose to stay here

pool, clean spacious rooms with fridge, microwave and keurig in room

gym is closed

well maintained & attractive. i enjoyed the pool.

breakfast was great, clean rooms, people were nice at the desk.

nice quiet hotel with wifi, fridge , microwave , outdoor pool, and a warm breakfast.

needed an early check in and late checkout and was politely accommodated enjoyed the cozy lobby area with

clean, comfortable room, easy parking, free breakfast

the breakfast was delicious and the facilities such as pool and jacuzzi were enjoyable

amenities were great, including the gym and the pool

breakfast was good for being complementary

booked king size one bedroom with kitchen

the kitchen was ok, but there were some leftover crumbs, i guess from whoever stayed there before us,

slight issues with room service order. but nothing major.

the hotel also had a very clean and quiet gym

loved the airport shuttle service

the room service was prompt and delicious

no free wifi.

albany downtown is also not the best place, but we needed to stop and sleep with kids

extend breakfast later keep lobby restaurant open later

the breakfast had good choices for both adults and kids

good location, close to bars

room was great, location was close to theater, restaurant food was delicious and breakfast was very nice

only complaint was a bar tender that was a little rude.

loved breakfast only problem we had was our toilet would not flush. also loved the pool.

shuttle service was the best

and pool were great, we chose the hotel because of its location to where we were going, easy walk with

the director of food services was extremely helpful when the room service for dinner was severely delayed

nice selection for breakfast

breakfast was good, service was exceptional, and the room was very comfy.

gym had good equipment

cleanness friendly breakfast was excellent n place nice n quiet.

very clean, great security, large rooms, free breakfast, plenty of towels.

continental breakfast and rates

it had continental breakfast.

i love the channel set up internet access and the fitness gym had all the equipment that was needed the view in the room where i stayed in the access in and

breakfast was very good

has a gym

stuff and they complied and i like to chat and be able to have nice conversations with them at breakfast and to say thank you for all you

the breakfast

the hotel staff helpfulness, the cleanliness of the property, the location to the capitol and the breakfast

excellent breakfast

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared to

didn't have time to use work out room or pool but breakfast was

and the kids loved the heated pool and the pool area was clean and comfy

didn't have time to use work out room or pool but breakfast was

the breakfast was delicious with lots of variety and kept well stocked

i also enjoyed the pool

no meat at. breakfast

the adjoining rooms were perfect for adults and kids to have their own spaces

lots of variety for breakfast, staff were great, room was perfect

breakfast was pretty disappointing, i usually stay at the hampton inn and their breakfast has eggs

clean and friendly staff bedroom good breakfast afterwards before we left

the outdoor dining/ fireplace are was super cozy and the gym was impressive

hotel is very clean. had drinks and food at their bar which was nice.

were all very friendly, great room, loved the fitness center and pool, no issues with anything in the room, comfortable bed

with so few guests there, i feel like it could have been open for time slots like the pool

gym had updated equipment, excellent free weights/kettle bells, and stretching area

pool and hot tub were operational but the jets didn’t work and a note said they were being worked

good breakfast. good location .

all the amenities, pool, hot tub, great breakfast, beautiful clean room.

good facitilites- laundry room, pool, good breakfast

hotel was clean breakfast was great staff was friendly

) + easy free parking + bible in the room + quality toiletries + cozy lights + indoor swimming pool + fitness room (even though we didn't use

the pool is small but clean and heated which was nice

breakfast could be healthier, less processed food.

staff, room, food, pool

breakfast was nothing special but i was ok with that

fix the tv in the gym and make sure that the machines work

didn’t like paper plates and plastic knifes for breakfast

one of the best breakfasts i’ve ever had at a hotel.

modern rooms and a good breakfast

the gym facilities are fantastic.

no pool , waffle machine on weekends only

nice breakfast also

the spa tub was awesome

disappointed in no on site exercise room, spa, or pool

very spacious

location, gym, laundry, new property

piles of dirty laundry in front of the bedrooms doors, in the halways

food available no gym didn’t even give us complimentary water asked for handicap room no grab bar next to

i was happy with the treadmill (one of several) in the large gym room

location, gym, laundry, new property

accommodating great breakfast

the breakfast was also excellent

a most welcoming grand old mansion, a glimpse into the past, while she serves up a individualized breakfast with all the trimmings

tina was an amazing hostess, making a great breakfast for us and providing great conversation and accommodations

on top of that the owner was extremely rude and berated us because we arrived at the agreed upon early check in time

rules for the gym were to make sure there were no more than 3 people at a time using it and to limit the time to

the staff and breakfast were great

it was a perfect location for our travel. breakfast was very good. staff was very kind

it wasn't included, didn't want to spend that much on breakfast.

modern gym

i had a nice meal in the recovery grill / restaurant sports bar - my waitress was extremely thoughtful and provided excellent service

loved that a great bar and resturaurant are on property. great food and drinks and servers!

used the pool a bunch of times it was a bit awkward as it was nect to the bar and banqurt facilities

the resturant, pool, gym all right there

the kid who drove me downtown on the shuttle was apologizing for the loser hitting on me at the bar, because the guy made me uncomfortable

i needed an early check in for this stay and they were extremely helpful and willing to assist

loved the location to the rivers casino, and proctors

breakfast was great. great location

breakfast that was decent enough for a quick self-serve continental style

the breakfast was great and the woman who served the breakfast was absolutely delightful.

fitness center and pool area was clean

of early check in, staff ws helpful and pleasant, room was clean and comfortable and the shower was

we checked in at 845 pm were told the pool was closed but the pool sign said was open till 11pm

great hotel. great service. great room. great breakfast. great location. very clean.

very clean and front desk was very helpful with an early check in

we didn t use fitness or pool so can t comment on those

we didn t use the pool or fitness room but they both looked very clean and well-kept

convenient location for casino. clean and friendly staff

breakfast menu for kids not so great. for me was good

i ended up moving to a hotel down the street that offered a water view and nice coffee bar and breakfast for less money

great location and great breakfast selections

customer service,great.fantastic buffet breakfast

very clean room, pool and gym areas

and the breakfast was wonderful

pool needed to be cleaned up a bit

kitchenette is excellent

and close by to a casino with plenty of shopping

the kids enjoyed the pool and the complimentary breakfast was great

the breakfast omelets were dry.

indoor pool was closed for maintenance

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep had to get a roll away bed that you could feel the bar on it so took matress off it

allowed early check in

breakfast went fast but hotel was very busy

place was good and clean. toilet too was good and clean breakfast was good

breakfast was excellent and good variety

i saw a fire pit out by the pool and some people using that late at night

my daughter and i enjoyed the heated, in-door pool and all those extra towels

the staff, the pool, the out door patio with grill and fire pit......everything.

swimming pool small

the breakfast was enjoyable

bed was hard the spa tub i thought would be bigger.

pool is very nice

staff were very helpful, the bed was very comfortable, we found the prices for the drinks in the bar remarkably reasonable

issue with our jetted spa tub in room but was able to clear up on first night

the hotel was beautiful and very clean. the bar and restaurant were amazing.

the breakfast was excellent and a lot of variety

i got a great deal, the staff was very nice and helpful, there was a pool

after a long day at the track, the hot tub and indoor pool is just what we need

the pool was not heated

love the pool

the gym was great and useful

we were not warned that the gym was closed.

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

clean, great gym, safe well lit parking lot.

very clean and modernized, good bar and restaurant

great pool, gym

the staff was friendly, the rooms spacious and the kids loved the indoor pool

pool rooms were spacious

they never added any cleaning soloution in the pool so all the kids were sick the next day

we had kids with us and there was no kid friendly cereals

the pool and spa are wonderful

so neither my kids or us stay there for too

the kids loved the pool and hot tub and i loved the gym

we had a great stat. my kids enjoyed the pool customer service was good

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room out of service, laundromat in the mall (recommended as option) is „decrepit“ with

there is a gym and indoor pool that we hope to use on our next stay at this hotel

the pool opens at 6 am and you know it s all about the pool in the amenities with kids

breakfast area clean and woman working was on top of everything including help when i didn't know

6 a.m. breakfast

clean/pool was warm this year

for the price, and the fact they include breakfast its a no brainer

laundry

the had a nice grab and go breakfast because of covid

in breakfast area

they could use a few more breakfast items,,and the hot water in the shower had some issues

staff at the front desk were helpful, pleasant and very competent also the breakfast choices and display was excellent and good food

the continental breakfast was by far the best i have ever seen.

loved the staff the room the pool the breakfast everything was amazing i cant wait to book another stay there thank you all for

the breakfast was well laid out and was very appetizing

friendly staff, room and facility was very clean, breakfast was delicious

breakfast was hearty and very enjoyable

clean hot tub and pool

love the pool and hot tub.

clean, quiet, great breakfast and pet friendly!

room , lobby, and fitness room were my favorites

nice amenities including well maintained indoor pool & jacuzzi & gym

adequate gym, breakfast, parking

my kids swam for hours! mom was a happy woman. they fell asleep right away!

pool should be open at 6am. morning exercise and jacuzzi before breakfast.

gym was big and had a lot you can need

we were very close to the pool

hot tub was empty fitness room treadmill was broken, no dumbbells, universal exercise machine was well past it prime

breakfast couls be a little better but still was ok

room location wasn't great being right outside the breakfast area

was weak and not ready at 6 am one day fitness center and pool were apparently not open… didn’t matter to

free breakfast and 24 hour coffee

lots of choices for breakfast and plenty of local places if you are looking for something else

have had the breakfast before and it was very good

pool could have been a little larger.

also had guest laundry services 10/10 would stay

staff very friendly. very clean. pool and gym a+

staff was very friendly and the saline pool was amazing, i would recommend this hotel over and

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

breakfast could use improvement

we did not have time to use the indoor pool but it looked very nice

supervision at the pool to many teenages with no real supervision

i ordered food and i didn’t realize the person would deliver to my room (i was at pool with kids when food delivered)

spa next to pool

coffee at the breakfast was not so good. the rest of the breakfast was very good.

breakfast was better than i expected.