hotel was very clean and the kids loved swimming in the pool

all the amenities, pool, hot tub, great breakfast, beautiful clean room.

hotel was clean breakfast was great staff was friendly

very clean, great breakfast, great room

indoor pool, jacuzzi & breakfast

we enjoyed the breakfast items provided

staff, room, food, pool

the breakfast was good

pool and gym area looked clean however, i did not use it

the pool is small but clean and heated which was nice

the hotel looked new and modern. it had a nice gym and the room was beautiful.

hotel is very clean. had drinks and food at their bar which was nice.

it's a very clean hotel with a nice gym.

warm pool

pool is lovely and great hours (7am-11pm)

we loved the pool and hot tub and the beds were super comfortable

are very spacious and well laid out the staff at the front desk were very nice and friendly the breakfast was on point

amenities were great, including the gym and the pool

best of all the pool was clean and the perfect temperature

breakfast was good, maybe would have liked a little more options for both food and beverages.

looks good - bar downstairs is great

use this hotel as a half-way point on our way to visit kids in college

our kids enjoyed the pool, which, was why we chose to stay here

the pool was a bit small and no changing room however was adequate for younger children

like the fact that it offers a solid gym with a pool

breakfast was great and there were many options

supposed to include breakfast, but because of the holiday it didn't which is fine

breakfast was pretty disappointing, i usually stay at the hampton inn and their breakfast has eggs

the adjoining rooms were perfect for adults and kids to have their own spaces

good value - friendly staffs - clean & comfortable - good location - breakfast included - room is new (likely recently

loved the room service

our food in the bar was fantastic and breakfast was amazing

the room service was prompt and delicious

from the moment i rang to book the restaurant before i arrived, to the staff offering a shuttle from the train station

on the cold side; very much stark white/modern with purple lighting; and the food is all through room service or restaurant

nice, quiet room. very clean. the breakfast bar was excellent. the location was convenient.

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared to

the hotel staff helpfulness, the cleanliness of the property, the location to the capitol and the breakfast

breakfast offerings were plentiful and arranged for easy access

front desk staff was very friendly, and the breakfast was exceptional

shuttle service was the best

pool room was chilly and the pool water even colder

priced the 14 floor of our hotel had room service trays all over

we were not told the pool was under construction so the kids didn't have anything to do

a day of traveling, hungry and tired i ordered room service

nice, clean, owner's accomodating for late arrival, self serve kitchen very well stocked, bed very comfortable

i did not know the kitchen offerings, until after i purchased a bottle of wine.

location, lovely property and room and kitchen access with goodies, even for some gf options

there is a help-yourself kitchen that has some good basic breakfast items

the room, the decor, the kitchen access, it was overall a great experience and i will definitely be returning for leisure

laundry room available

we were finally accommodated, but it took close to an hour after 4 hour drive with kids

seemed like a homeless shelters kids in a room next to ours who kept yelling pass midnight

spa tub had dead skin coming out the jet so i ever used it that was the reason for booking

breakfast was a wide variety of hot and cold

the room was very nice, the bed was comfortable, and the breakfast was delicious

i asked breakfast cold me ask go to places for warm

the gym was surprisingly good

nice selection for breakfast

cleanness friendly breakfast was excellent n place nice n quiet.

breakfast area was well-stocked & maintained

the breakfast was very good and it had different items on it than other buffets.

pool is way too small

their pool is well kept & clean

was clean, staff was friendly and accommodating, breakfast was amazing, beds were super comfy, quiet and beautiful location

nice and clean hotel, and very good breakfast best customer service ever.

complimentary breakfast was excellent compared to most

we checked in at 845 pm were told the pool was closed but the pool sign said was open till 11pm

kids acting fools in pool should be night hours for adults only seeing it’s a small pool

pool was not working, a main reason we chose this one

laundry machine and vending machine definitely adds to it

that i was able to wash and dry a load of laundry for 1

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our room; laundry room also had a squeaky door - kept us from sleeping -

filthy, everything was broken, no change for laundry

the washers in the laundry room didn’t work.

we were pleased with the location. the staff, breakfast, and room comfort.

breakfast was excellent and good variety

staff was pleasant and kind; gym pretty good; the spinach-egg crustless quiche

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

breakfast went fast but hotel was very busy

the facilities were top- notch, including convenient parking and reliable wi-fi

it was clean and well lit. there was plenty of parking and it is in a convenient location

wifi is not working. hotel rooms need cleanness and there is very bad smell everywhere.

my father was in auburn medical center and it only took 10 minutes to get to the parking garage

room service

the rooms are big, the breakfast is great and it is very nice to have a swimming pool

pool needed to be cleaned up a bit

friendly front desk staff, excellent breakfast, excellent lounge area with fireplace, the room is well equipped and very comfortable

the heated pool was excellent

both stair cases were not usable and everyone had to be funneled through the elevator, and the pool/exercise room were also out of commission

fitness room could use a better cleaning. and the upstairs was noisey.

pillows, bed moved, bathroom door barely closed, fitness facility was poor

the website said there is a fitness area but it was locked

everything perfect except 'breakfast '. personnel very nice.

breakfast and coffee was very poor quality. 5 stars anyway.

room service although limited menu was good

great bed, roomy room, food in cafe v good, underground no-fee parking, very comfortable stay

treadmill in the gym area, room service trays from the evening were still laying out in the

you have to request room service.

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities - convenient business centre for guests

but gym and pool great too

breakfast was well rounded with a variety of choices

loved the ev charging station :)

room, lobby, gym, pool and breakfast area was clean and spacious

traveled with our young kids

the gym had no towels, paper towels, cups etc. and nothing to wipe down equipment

gym was very nice. hot tub was nice

booked this hotel because it had a bar and restaurant but they weren’t open so i would have stayed somewhere else

the pool was amazing!! and the room space was out of this world

we liked just about everything , except the pool closing early lol

indoor pool for kids and nice breakfast in the morning.

the availability of the ev charging was a bonus

they kept running out of eggs and bacon at breakfast. only one person to do everyrhing.

newly renovated. nice breakfast included with many choices. comfortable room and bed.

the fitness center could have had a little bit more stuff

kids were shivering

great spacey room with small kitchen, clean and very friendly staff

the space in the room, the pool and workout area, the breakfast, and cleanliness of our room!

handle in the kitchen would not stay up, we had to very carefully set the handle, so the water wouldn't keep

i like the gym area it has more than two exercise machines

and gym were good

beautiful and food was great for breakfast

excellent location, clean, and great gym.

of family's showed up with lots of kids

good breakfast and pool / gym facilities

only minor drawback was that the pool was chilly

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

kids loved the pool!

that delicious breakfast i'm a big boy and they kept me fed

the staff, our bedroom was great and so was the bed. breakfast was outstanding!!!!

the breakfast was very good and with a lot of choice

breakfast was very picked over at 8am

the free breakfast was good too

the room size was great having a full kitchen!

great breakfast , comfortable bed, and the cleanest motel i have ever experienced

spa tub nozzles kept falling out

specifically rented room for spa tub which was non- functional

the spa tub

good breakfast. clean room. gym.

we did not use the indoor pool this trip but went to have a look at it because

was close to airport, with airport shuttle service available from 4am

close to airport and provided a shuttle to airport

for summer pool hours need to be longer a door between the living room and bedroom

the indoor pool & jacuzzi were clean& perfect

good place to stay, nice breakfast, pool was nice, loved the room, will definitely stay

great staff great rooms great outside social area very good breakfast

breakfast, dinner, room, gym, clean.

the shuttle into nyc was punctual and efficient

they have a laundry room and a workout room

room was disgusting hallways stunk of cigarette smoke. couldn’t access the laundry room

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two days

they have a small gym as well

laundry room out of order.

breakfast is just egg pizza bagel and it’s so dry.

good breakfast, clean nice room. really like the home 2 suites.

gym, laundry were a big plus

breakfast comfortable bed spacious room nice studio with half kitchen good lighting

wife liked gym. both liked beer and room

good service, room was clean and conformable, and having a glass of wine at the bar was relaxing

comfortable room and kid loved the pool

pool area

pool was beautiful, shower water pressure was amazing and bed was super comfy

nice pool

loud kids running and screaming through the halls

breakfast, though plentiful, was typical bland american version of what one would get on the

the reasonable price, comfortable bed, and lovely pool area

she got me juice while i was finishing my breakfast

pool was packs with kids the entire stay, loud rap music in the courtyard

clean rooms clean linens hot water great breakfast great location and good overall environment

bed was comfy. size of room and bathroom shower. breakfast is delicious!

disappointed the pool was closed

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

breakfast was great

no channels for the kids

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their hands down - and was not very 'pleasant' looking in there

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing outside the front of the hotel when we first arrived

one of my kids slept in his car the first night because the mattress was severely stained, no discount

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with your booking, offerall it's

before i asked if there would be a bagged breakfast to take with us because we had 4am airport shuttle ride scheduled and the front desk said yes

great breakfast and the shuttle service was excellent

the breakfast was great with many choices

laundry room on-floor was an unexpected amenity

shuttle service and drivers exceptionally friendly and helpful

the breakfast that was included was a pleasant surprise, and the staff was very accommodating in the

pool was awesome

room was way nicer than expected and the breakfast was great

breakfast was good. staff was exceptional.

pool, breakfast, parking, bar everything i need right there

the pool was not available, no gym, no ice machine, no hangers, no safe, not enough light

the breakfast could have been a bit better or had more variety.

i dont like that they have shower gel instead of giving you a small bar of soap

there was a quarter size bar of soap in the bathroom, nothing else

i also was disappointed that the soap dispenser did not have any soap in it nor was there even a bar of soap in the

bed comfortable and kids enjoyed the pool

have an airport shuttle but you can’t leave your vehicle there

if if had another day i would have stayed again just to let the kids swim and play

first, i chose this hotel over others in the area because you have shuttle service to the albany airport

the breakfast was excellent the coffee the best

breakfast should stop at noon

finding where breakfast was

in the room saying she see 3 men and me going in the room when it was 2 my man and brother and 4 kids she never said anything about the kids i would never stay here again

rooms clean food delicious pool gerest

quiet, great breakfast..in area a few more days..likely to sray

i appreciated the shuttle, which was prompt and efficient

roon was clean bathroom modern and clean no noise functional gym ample parking minimalistic

wife and i liked the shuttle services

the pool was not heated and it was very dirty

shuttle

price and continental breakfast

continental breakfast

location, price, breakfast, noise level was low considering,

pet-friendly, good breakfast offered. comfortable beds. clean, etc.

the price and continental breakfast

laundry facility was broken and they were not sure when it would be fixed so we changed

i didn t have a chance to checkout the gym or pool but i do appreciate that it was there

the pool is great for kids

superb wifi -

very dim lighting. the gym was not useful at all.

hotel, ample parking, great facilities, professional staff

small signage for entrances located in side parking areas.

no ramp by entrance c despite handicapped parking and other signage

kids trying to make echo sounds, banquet tables being set up, brunches etc

room and shuttle to track

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

it does not even have a small store in the lobby and the gym equipment is

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change-up menu

most of the equipment in the gym is broken and the tv didn't work properly

rooms were clean modern and spacious liked the coffee bar in the room location to restaurants and university was

was a nice grill and bar sharing the same parking lot as the hotel

hotel shares a parking lot with a busy bar that is open until 4 am

spa bath

the spa bath

the spa tub was very nice. size of the room was nice.

spa tub was perfect for two and the king bed was comfortable

oh , laundry facility on site next to the ice machine

i like that i had access to the gym and pool

airport shuttle

breakfast was awesome

excellent. it was so close to the airport . loved the shuttle. it was very convenient.

gym

fitness room and pool a little under whelming but nice indoors so can not complain to much

excellent location. delicious dinner from the restaurant. breakfast good also....

shuttle to airport small indoor pool and workout room

the fitness room was unimpressive

fitness room and pool a little under whelming but nice indoors so can not complain to much

the breakfast was very nice, with sausage, egg and cheese, and plenty of choices from bagels to

there's also a nice indoor pool for the kiddos and a modest fitness center (there's a planet fitness about a mile away that

was friendly and helpful at check in: breakfast was good; room was clean; pool and gym were on

the pool

the pool & hot tub were fun for our children, breakfast was great.

fix the tv in the gym and make sure that the machines work

knowledgeable front desk staff about meps. clean and decent breakfast

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

the gym facilities are fantastic.

great staff, gracious service excellent breakfast, pick up from amtrack would be good

no gym, no pool

the place was clean and well kept. breakfast and gym were wanting but the price was right.

very clean, nice breakfast, friendly staff!

vending machines were non existent and gym was not open despite covid restrictions being lifted

very clean - comfy bed - nice mini breakfast (even decaf

rooms were newly remoded. breakfast was ample!

the room was upgraded which was a pleasant surprise. breakfast in the morning was delicious

there was also a full kitchen

attempted to move me new room missing a tv and no cooking materials even though it was a full kitchen

no heat, mold on the ice bin, rug was filthy, white hardy crusty spots all over the rug, nice kitchenette, but no cookware or utensils small tv's, the outlet where the heater was plugged into

no breakfast due to stupid coronavirus bullshit but like that everywhere unfortunately

not much to choose from for breakfast.

i couldn’t because they said there was a noise complaint my kids weren’t being loud we were actually pretty quiet

breakfast was not really desirable, only dry cereal most days

breakfast could be better

close to food places. pool unavailable. track loose on machine

the staff were excellent even at midnight when i checked in. breakfast was great.

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

breakfast was not good,came in a sad frozen packets

like the mini kitchen

close to airport with free shuttle service. clean rooms with complementary breakfast.

compared to other motels that i have stayed at, i felt the breakfast was very poor

never saw any actual cleaning staff

24 hr shuttle to airport very early breakfast at 3:45 was excellent excellent staff at front desk & shuttle

lean comfortable, near the airport, shuttle., economical

i was happy with the treadmill (one of several) in the large gym room

location, gym, laundry, new property

location, gym, laundry, new property

food available no gym didn’t even give us complimentary water asked for handicap room no grab bar next to

clean, friendly staff, and the gym was clean. close to my work conference.

thins walls, small and dirty gym, toilet misty ctioned

smell of the hallway, the smell of the room, that they have a pool and it was open and clean, that they have a restaurant and they make pina colada's

i didn't get to the gym and pool because i was thoroughly enjoying my television and bed

ended up having to pay more for a presidential suite to fit my kids and husband

used the pool a bunch of times it was a bit awkward as it was nect to the bar and banqurt facilities

breakfast area was clean and person working breakfast area was especially friendly

didn't have my room serviced each day

breakfast was good

wanted to go swimming but the pool and hot spa looked murky and uninviting

disappointed in continental breakfast

accommodating great breakfast

breakfast cooked to order

a most welcoming grand old mansion, a glimpse into the past, while she serves up a individualized breakfast with all the trimmings

breakfast was great

on top of that the owner was extremely rude and berated us because we arrived at the agreed upon early check in time

indoor pool was open long hours (5am to 11pm

my kids enjoyed the pool

hotel used to be part of century house so their breakfast is similar to what century house hotel serves

modest breakfast spread was raided both days by parents hoarding food for their day trips and kids with total disregard for other guests

pool was very nice. the breakfast was great and rooms were very nice!

in with unhelpful staff, bathroom in the room was dirty, hallways had missing ceiling tiles, gym and pool were both closed

everyone was so friendly. room was clean and spacious. bed comfortable. breakfast delicious.

a little more gym selection.

big room, comfortable bed, good breakfast, modern. you won't go wrong staying at this hotel.

the pool was very clean

helpful staff and a delicious breakfast buffet was included

the restaurant provided delicious dinner and the breakfast is

entrance is on a busy roadway- difficulty entering/leaving parking

breakfast was very nice

plenty of well lit parking

i love the channel set up internet access and the fitness gym had all the equipment that was needed the view in the room where i stayed in the access in and

breakfast good. much variety.

it had continental breakfast.

dog fee no gym

has a gym

sausage for breakfast was terrible like rubber

the breakfast was delicious with lots of variety and kept well stocked

friendly staff, the breakfast buffet was good, and the location was right where i needed it to be

the breakfast is amazing and the pool is awesome the room is clean! easy to check in and out

i also enjoyed the pool

i wish they had a pool.

very spacious

the spa tub was awesome

wish breakfast included a bit more, like yogurt and raw fruits.

nice breakfast also

it wasn't included, didn't want to spend that much on breakfast.

i was hoping to entertain several of my employees after we checked in but found out the bar and food would not open till 5pm

pool was great and the service was outstanding

steve the bar tender and our waiter (forgot name) were incredibly sweet and helpful

modern gym

loved the location to the rivers casino, and proctors

amazing breakfast buffet included, so many options and a very large dining area

mesmerica 360°, duke's restaurant & casino

breakfast was great. great location

i needed an early check in for this stay and they were extremely helpful and willing to assist

the breakfast was cold

the gym area which was in the pool area was also closed

the room and breakfast were very nice. it was well kept.

the other room smelled like a sweaty gym bag

front desk was amazing & helpful breakfast and server were amazing server went out of her way to accommodate all very pleasant loved

fitness center and bar were closed due to covid

trolley to the casino,

close to casino and excellent

friendly staff, good food, walking distance to the casino

nice to receive 2 waters and a little bar as a hilton member

it was nice having a bar on the premises

attached to the mall, very clean and new looking, pool and hot tub

fitness room was excellent- all the equipment was in good working order and the rooms was cool and

bed was hard the spa tub i thought would be bigger.

the pool and hot tub

was wonderful breakfast the establishment was very clean staff was wonderful and helpful location for where i was

breakfast was great

totally enjoyed the breakfast bar

some days we didn't have potatoes for breakfast as the hotel didn't order potatoes in time

breakfast

no shuttle to casino

swimming pool was closed

the room was spacious, comes with breakfast buffet included, the swimming pool was excellent, and the amenities were great overall

roomy accommodations, delicious breakfast and beautiful environment. reasonably priced.

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green building features, staff,

friendly staff, good amenities, excellent breakfast choices. love the pancake machine!

the breakfast is pretty minimalistic but its nothing bad yet worth mentioning.

the pool closed from 10:30 am till 1:00 pm

pool the room the service the easy access the breakfast the jacuzzi the maintenance the parking and

i love the pool. staff are always helpful and pleasant.

easy fast friendly check-in with no surprise

maybe line food on bar top and start people at one end

great pool, gym

pool rooms were spacious

could have had some juice for kids. but it was good.

clean, great gym, safe well lit parking lot.

very clean and modernized, good bar and restaurant

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

the gym was great and useful

we were not warned that the gym was closed.

6 a.m. breakfast

small but very adequate gymn

room was clean, pool was great. no complaints. stayed 1 night.

the pool room was too hot.

i enjoyed the breakfast atmosphere, the pool and the friendliness to help my family.

laundry room was decent

the cleanliness, furnishings, security of parking, location, access to restaurants & shopping, breakfast options & friendliness of staff

no breakfast

breakfast was limited with warm food

breakfast could be better

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when

the continental breakfast was by far the best i have ever seen.

the breakfast was well laid out and was very appetizing

staff at the front desk were helpful, pleasant and very competent also the breakfast choices and display was excellent and good food

clean, front desk was friendly. breakfast was good

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

clean hot tub and pool

excellent breakfast choices, very helpful staff

love the pool and hot tub.

breakfast lacked