friendly staff early check in good location easy to find

the twin room, cleanliness, wifi, parking, the bar, the hosts george and jane, evening meals, the breakfast and attention to detail

bit tight on parking

parking but village location did mean street parking would have been available within a short

rooms were nipping clean and the breakfast was excellent

lovely well decorated room, nice bar and restaurant area. food was amazing.

very few minutes walk from ripon square, where there are lots of restaurants, cafes, and a tapas bar (which is really excellent)

it has been taken over by a new manager who is excellent. bar staff are excellent.

the two girls behind the bar were so lovely and accommodating to me when i arrived

you were always welcome to sit in the bar and use wifi there, even when it was closed to the public

excellent breakfast and good bar prices.

location, bar area was superb, great choice of drinks, staff were lovely, fabulous breakfast, overall a

very nice big property and bar and lovely staff

bar was lovely and really good food

it has a really good bar area with plenty of seats available for food & drinks

beautifully decorated for christmas inside and lovely bar area

lots of parking

location early check in

the location was great- 5 mins away from wedding venue and free parking made this perfect for us food was plentiful and nice with lots of choice for meals and

lack of onsite parking for guests. most spaces taken up by people visiting the pub.

the bar staff were so welcoming

the restaurant had really good food & the bar staff were really helpful, would definitely be coming back and would highly recommend

i would just improve the wifi in the rooms.

nice pub atmosphere, very nice room, fantastic breakfast, parking .

it was a friendly pub with entertainment. breakfast was excellent but too large

would have liked a room service phone

wifi was good, would have been grand if it could hook up to the tv to watch streaming services

the pool and spa was an added bonus after a day's cycling

there s a gym and swimming pool

rooms were beautifully furnished and had really nice touches like biscuits and a chocolate bar in the room

the pool and spa was an added bonus after a day's cycling

plenty of parking

easy on site parking, good bed, good shower, quiet surrounds and friendly staff

breakfast was fantastic, as was the evening meal

roecliffe is a wonderful location and the breakfast was fabulous

excellent breakfast choice and high standard of food

simple, clean accommodation with hot tub and well equipped kitchen set in a secluded park

oled in

i had to clean nearly everything save the cutlery in the kitchen before it could be used, including the washing up bowl that was covered in oil

the kitchen was not well-equipped, which was disappointing as we enjoy cooking meals when staying in

all the amenities, quality of bedding, towels etc kitchen

good food, easy parking for our motorbikes

friendly staff. plenty of parking. breakfast is a bargain. great scenery outside.

everything together and making sure everyone is happy including running the reception, the bar and cooking and serving meals

very clean and warm good price until the extra 20 was included nice bar good location

nice bar with good choice of beers and wines

and helpful and amazing food served to us while we enjoyed sitting by the wood-burner in the bar area; superb, freshly cooked breakfast too

breakfast was lovely too

bar closed a little to early at night, but i do understand that if no one else is in it’s not

the food in the bar was fresh, well cooked and generous in portion size

the meals in the bar and restaurant were great, lots of choice and well presented

i cant put in a dislike comment box that the bar is only open thursday to sunday as that would be a preference to eat there and not a dislike,

dave on the bar was extremely helpful and

social distant markings for the bar etc

having a restaurant and bar onsite was ideal for a solo traveller, especially those in search of a good yorkshire pudding

the bar is shut when not serving food

we were able to put the children to bed before heading to the bar in the main building for a quick pint

the bar was very friendly at night

delicious food, dinner and breakfast

breakfast very good evening meal very good staff all very helpful

the bar also shut at 5pm (it was a sunday), which was very unexpected

issue i couldn't get the ev charger to work, app not available and email link didn't work

nice bar with a good beer selection and wine at a reasonable price too

pillows lumpy terrible smell from kitchen expel-airs into room had to keep closed windows and door

were very accommodating with our booking, making sure our room was ready for us to have a very early check in at 10

kitchen had closed at 8pm but they went out of their way to provide a meal for us even after the

early check in and late check out

friendly professional welcome, excellent dinner in the bar and a good breakfast

bar meal was lovely

location in centre of town, good bar and excellent breakfast and dinner

very welcoming & very laid back re our little dog who was allowed in bedroom & bar area

the easy of checking in and the ability of a late check out

late check out was brilliant

old peculiar in the bar or we would have stayed longer in the lounge which had a good atmosphere

great breakfast and location

there is one well stocked bar with cask ales with two local brews

lovely warm welcome, lovely staff, amazing food. comfy, warm and clean rooms, bar and restaurant

we ate in the bar and the food was lovely ,breakfast was also great couldn't fault anything

the library area and honesty bar on our level was a nice touch

no hot tub in spa and use of the outdoor hydrotherapy pool is an extra cost of 25 per person.

breakfast excellent, pool and spa superb

only minor thing was that we found the wifi wasn't great in our room and so affected the tv reception and being able to use the free wifi

very quiet and needs a bit of tlc but comfortable, clean, good gym, great value for money

spa fantastic

the spa is excellent the swimming pool is superb

whole experience was lovely, the spa was probably one of the best ones i ve used

new swimming pool and spa great

we made good use of the well equipped gym and relaxed in the spa

the only minor thing was the flies in the bar area with no apparent deterrents or traps..

fabulous quality of evening meal and breakfast. attentive, fuss-free staff

great food at a good price and fabulous breakfast

breakfast was served in the main building and it was absolutely delicious

beds, excellent breakfast and staff were all lovely

landlords and their two beautiful (one more excitable than the other) staffies who live in the bar (if you're not a dog person this place is not for you)

weren't warned that the rooms were above a very noisy bar, noise from bar until after midnight so loud we were unable to sleep, then shouting in street

breakfast was served in nearby pub bar staff friendly food good

the regulars in the bar are friendly, the newly refurbished beer garden is a delight to behold and the breakfast will

to the rooms when the bar was closed was up a very steep set of stairs

host that gave loads of knowledge on places to visit with parking, tearooms (absolutely delicious) and shop on site which had locally made items, loads of (+) parking was on the street, but this was fine as it was right outside the property (+)good location. friendly welcome pleasant room free parking

the breakfast was amazing, fresh patries and fruit and a lovely strong coffee

superb breakfast with lovely fresh fruit and freshly baked bread

ady handy when cycling and carrying on essentials) had a good nights sleep and a hearty breakfast, locally sourced

location,lovely hostess very friendly,very clean and tidy,great breakfast who could ask for more, would rweturn

the bar was lively and friendly and we ate in the quarry tiled end of the dining room, also ideal for

we had a lovely meal and breakfast both of which were amazing

the breakfast, no beans!

welcome from the manager chris early check in very friendly staff throughout fabulous traditional bar area spacious room very comfortable bed everything we needed lovely dining room and fabulous

sauces were not offered at breakfast (a very slight inconvenience)

40 and bar customers quite audible

lovely afternoon tea and very good breakfast

no complaints, maybe the bar could have stayed open later. but thats all.

the hotel itself is really clean and serves good quality food in the bar area

great breakfast. full selection and freshly cooked. friendly staff

very remote and quiet with plenty of parking

dust on skirting boards and chocolate bar wrapper on floor

room very basic although warm and all basic amenities provided including tv, wifi and en-suite, the beds were not at all comfortable ud83dude11 no breakfast available on site,

wifi is terrible

cleanliness and location was great. room spacious and free parking.

very dog friendly, good selection of evening food and great breakfast

spa - could do with some aero updating

from the reception staff, to the cleaning staff, bar staff and management, everyone ws a credit to the hotel

some reviews mention pool, sauna and gym

we paid for an early check in which was great

our 'welcome' in the bar to the fab breakfast, it was one of the best small hotels i have ever been

bar prices are also on the high side

good atmosphere in the bar ad excellent food room v clean and

could do with more staff to over see guests check in rather than having to wait in the bar area a separate check in desk would be

it was a beautiful day and the pub was extremely busy with one staff member on at the bar who was very proactive and worked tirelessly to get the customers served promptly, she was

the staff were so helpful and friendly and the breakfast was delicious

bed was nice and soft, the breakfast was kingly, a fridge and a heater that actually works all night long, beautiful decor

location, cleanliness the breakfast was probably the best we've had in a long time

full english breakfast was marvellous - the preserves were particularly flavoursome, as was the succulent black

excellent staff rooms and breakfast

black swan were really accommodating and attentive, especially with our early check in and late check out

we will certainly be back to stay ,such a friendly atmosphere in the bar with visitors from throughout the uk

room was clean and modern which you expect but what made it for me was the country bar next door,the people were really friendly and the food was amazing,all freshly prepared and

black swan were really accommodating and attentive, especially with our early check in and late check out

the fire inside the bar was warm and welcoming

free parking a great bonus

beer at the bar was in a good price, good temperature

wifi signal was weak, at times non-existent

the start, the staff were excellent and very helpful, our rooms where comfortable and clean and room service was daily

great location, parking, friendly staff, clean and comfortable rooms

the food at the bar was good and the staff super friendly

the bar area is characterful and the staff are friendly

only minor gripe was the public bar closing early

for dinner which was excellent and returned to pub expecting to be able to get a drink in the bar but entire pub was closed

the bedroom was comfy and inviting. the evening meal in the bar was excellent.

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the room in general seemed too small for

parking facilities were good

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

we opted for room service

ly the 6 course tasting menu was available) however we were unable to order room service snacks after 5 pm and the local pub didn t serve bar snacks or evening meals on

great location, attentive staff, good quality substantial breakfast.

no baileys behind the bar so limited cocktail availability

very nice breakfast room very good

fantastic room and shower, the breakfast was good

breakfast had lots of variety

the bar area and restaurant has character in abundance

pool cabin was away from the rest of the facilities so you had privacy and your own space which was

cooked breakfast

breakfast was very good

delightful accommodation and sensational food and drink including a brilliant breakfast

the breakfast was beautiful

chef is really great and makes a wonderful breakfast

our room was beautiful,and breakfast each morning topped everything off

our breakfast in the cafe downstairs was excellent with plenty of choice

very comfortable room and bed. wonderful breakfast. highly recommended.

they do smaller sizes of everything on the menu for children, as well as a kids menu too)

they do smaller sizes of everything on the menu for children, as well as a kids menu too)

the staff were the highlight, the fella behind the bar was super friendly and welcoming

real bar with ales, spirits and wine

was spotless, peaceful and relaxing, food and bar area good

small gym onsite that we used

bar area very pleasant

any of the facilities as we were only there for one night and meeting friends elsewhere but the bar looked very nice and undoubtedly if we stayed again we would try and stay longer to use all the

breakfast was busy due to bank holiday but the food was fab.

breakfast, hot and tasty food

travelling by car this hotel is easy to locate and there is pleanty of car parking available

the small tatty gym & the building's obvious decline since its glory days.

clean, big rooms, great location, on site free parking

room was comfortable, staff were friendly, breakfast was really good.

queue at breakfast, only one member of staff serving, however he was very pleasant and didn't make you feel

breakfast on both mornings was a lovely buffet of cereal and fruit

excellent value for money especially after the brilliant breakfast

are very friendly, the restaurant and bar has an excellent atmosphere with live music most nights of the week

it's central to all bars and restaurants and town center

the breakfast which is included is very good also

is a big old building with beautiful features, fantastic friendly staff and a lovely small spa and gym

had to request room service

we had lunch in the bar which was really good

the wifi kept dropping out and you had to log in all the time

nice hotel and location. spa excellent x

agatha christie connection, i was a solo female traveller & i felt so comfortable sitting in the bar area alone, rooms and communal areas spotless clean

ambiance, welcoming and polite staff, comfortable room - great shower- lovely friendly bar in the evening

great bar

no real complaints. could have put bigger beds in rooms for couples. the bar could be cheaper

the bar prices were high: £30 for 2 large gin and tonics, but that is probably to be expected in a

the relaxing bar area and garden.

the hotel was spacious, very good bar and excellent dining room.

room service menu much better and nicer than retaurant one

views across the park and room service excellent reception staff were excellent answering calls every few minuets for food

really comfy bed, nice reception and bar area and great breakfast

i kept losing wifi

great location for the convention centre and central harrogate. ev charging available too

didn't stock any beers in the bar that we would drink

we had room service at 11

it s so relaxing in the bar area upstairs as well

great location, helpful staff, superb breakfast.

room - didnt have any place to hang or put clothes - there was a wardrobe in the kids room

central location spacious clean rooms fabulous breakfast nice bar area all staff efficient and

all the staff were friendly and the man behind the bar was a superstar

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

wifi did not connect in apartment building

tried to get room service and despite offering it, the night i was there it was not on offer

had lunch on arrival which was really nice, bar staff friendly & helpful, lovely environment.

bed, noisy, rude staff, expensive parking, slow wifi, not great breakfast, asked for coffee which never came on one day, the next day asked for

window of the cosy double has the kitchen extractor fan right outside

lovely bar and restaurant very friendly

all the staff from cleaners, bar staff, restaurant waiters to reception- nothing was too much trouble

we ate in the bar area for dinner and the food was absolutely delicious

even though room was above the bar it was quiet

attention to detail within the bar restaurant outside bee garden rooms and the friendliness of the

breakfast was very good and tasty, we took room service on the first day , food arrived bang on the ordered time and restaurant on the second

we had a few drinks later on in the night in the hotel and they were lovely but not only that the bar stays open for residents on a night time

fantastic rooms with a lovely bar and restaurant

our stay there were some issues that meant we couldn t order room service when we returned to the hotel late from being out

like the charge for room service

room was clean, staff were friendly and the breakfast was nice

the inn bar was homely and had a lovely atmosphere with great staff

helpful that we could park our truck, thanks very much for that

bar has a good choice of beer and the staff were both friendly and helpful

superb breakfast

great place to stay, really welcoming staff, lovely breakfast :)

coffee wasn't hot enough at breakfast, though i'm sure if i asked they would of sorted it for me

lovely breakfast

the breakfast is cooked to order and

excellent breakfast

check in/out was very easy and staff were friendly the gym was well equipped for a hotel gym

pool is brilliant too

staff are lovely hassle free good parking and nice walks on the ground great stop off when driving to or from

fabulous spa and roof top area. excellent choice of breakfast. excellent customer service.

the rooftop spa was amazing!

overpriced room service 17

not expect to pay for second night as was with voucher gym broke down no electric had to keep asking for milk coffee tea etc not enough in the

food was great especially the breakfast

the bed was really comfortable and the wifi to allow me to work was excellent

no aircon or window in the gym and no hand sanitizer so unable to clean down the equipment

the staff, the breakfast, bar snacks, location.

the restaurant and bar and lounge are absolutely gorgeous, they have complemented the old building beautifully

billy on the bar exceptional personality

we all sat at the bar and ordered cocktails (adults) from kalumm

staff very friendly, great atmosphere, lovely food, nice bar area, comfy bed

super host - nothing too much trouble. delicious breakfast.

good selection for breakfast which was delicious

went out of their way to accommodate our needs, vegan breakfast, safe storage for bikes and earlier breakfast

the breakfast was superb, beautiful fresh fruit, juice, hot drinks and a huge fried breakfast served

friendly host,clean large room.fantastic cooked breakfast,very quiet,good location.

friendliest staff i have ever come across the food was fantastic at night in the bar and the freshly cooked breakfast was excellent

check in , staff very friendly , no problem at all we changed from restaurant the bar for evening meal also very easy the room was excellent with all the tea/ coffee facilities

excellent selection of beers at the bar and equally good choice on the menu for dinner

the breakfast was amazing and dinner was delicious. the veiw from the room was beautiful.

the room was very comfortable and clean and great value and breakfast was superb and served by enthusiastic staff

working wifi would have improved my stay.

wish bar staff would stay behind the bar

nice location but with 2 other hotels within minutes parking was a challenge

was so busy and where unable to get in for an evening meal on 2nd night and bar staff was run of their

-the

great food - bar food and breakfast family room - large bathroom, cosy room location - great location with

lovely rooms, cozy bar area and restaurant

was very good,the breakfast was fantastic

great breakfast

great location staff friendly and helpful excellent breakfast and evening meals

staff very pleasant helpful good place to stop and also bonus ev charging

location, ev charging hub on-site, staff very helpful and very clean rooms

only a little niggle, but would prefer a bar of soap to the liquid soap dispensers .

had a small bar lounge area and fast food on the doorstep

ev chargers nearby

location, comfortable room and bed, friendly staff who accommodated an early check in for us as we were attending a wedding

also noise from the bar below the room but that was not a big problem

great food in the bar at night

a lovely place to stay. near to all facilities. bar and food were good

louie behind the bar was excellent

great hotel, friendly staff, clean and comfortable room. breakfast was good.

the evening meal & breakfast gorgeous & the staff so lovely

23), good bar & great breakfast

welcome, no parking for guests, no usable wifi

quality room & breakfast

everything. it was a perfect trip and my kids loved it.

well maintained, large garden with plenty of space to walk with the dogs, great breakfast with room service option very friendly staff especially the breakfast

staff, lovely easter theme for kids, everything was clean and tidy and well presented

to the city centre but whilst we were there we drove 1 minute down to the road to the rawcliffe bar and ride and it cost 7:80 for 2 adults return to york city centre so easy

no biscuits in room with tea/coffee wifi is a sign in - giving