it was a beautiful day and the pub was extremely busy with one staff member on at the bar who was very proactive and worked tirelessly to get the customers served promptly, she was

rooms are better than the photos house keeping and bar staff were brilliant couldn’t do enough for

could do with more staff to over see guests check in rather than having to wait in the bar area a separate check in desk would be

good atmosphere in the bar ad excellent food room v clean and

our 'welcome' in the bar to the fab breakfast, it was one of the best small hotels i have ever been

there are very good leisure facilities including a pool, gym with good equipment, sauna and jacuzzi

got everything you need, the most helpful and friendly staffs, the delicious and freshly cooked breakfast

spa facilities have just closed and will not reopen

sad to hear the spa facilities are going

the use of the spa was the icing on the cake, it made our stay extra special

was exceptional staff were charming and extremely helpful, even with our early check in

breakfast was lovely plenty of choice and very welcome

bed was nice and soft, the breakfast was kingly, a fridge and a heater that actually works all night long, beautiful decor

building, lovely staff, hearty breakfast, lovely large room

excellent staff rooms and breakfast

for dinner which was excellent and returned to pub expecting to be able to get a drink in the bar but entire pub was closed

the bar area is characterful and the staff are friendly

only minor gripe was the public bar closing early

they welcome dogs and went out of their way to lay up a table in the bar for breakfast so our little jack russell could be with

the bedroom was comfy and inviting. the evening meal in the bar was excellent.

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled dressing gowns; no clear info on car parks; their sister

in the evening

house, the ambience, the garden, welcoming staff, car parking, meeting customer preferences

i found there to be plenty of on-site parking

ly the 6 course tasting menu was available) however we were unable to order room service snacks after 5 pm and the local pub didn t serve bar snacks or evening meals on

you didn't allow kids to use the infinity pool which isn't fair for the family

unfortunately the pool was unopen due to refurbishment. shame

fabulous spa and roof top area. excellent choice of breakfast. excellent customer service.

coffee at breakfast we were forgotten

food was very average, room service food was poor and the meal we had for dinner at the clock house restaurant was either

the relaxing bar area and garden.

lack of information in the room re safety eg information what to do in an emergency wifi

was,check out times,times of when the kitchen was open and therefore food/snacks being served,room service info,call costs

room service menu much better and nicer than retaurant one

cost of stay to have no room service very disappointingud83dude23

liked the gym, breakfast and the location

quiet rooms. has a small gym as well serves my needs. good breakfast

the breakfast was delicious with a great selection and excellent quality of food

excellent breakfast and helpful staff

the gym is very limited

excellent location. fantastic food. outstanding breakfast .

location ( bit noisy due to having window open in heatwave) great bar and food

great reception from alasdaire, who sorted us out with parking and arranged an early check in.

location and bar and breakfast

breakfast was delicious, sat in bar on an evening and had a great atmosphere but not noisy or rowdy

the option for room service would have been appreciated

spectra xmas deco, the outside of the building was quite magical friendly staff superb room great bar fantastic

stayed here with my grandaughter, the pool was an added bonus

hotel is in a fab location, the bar area is beautiful

had to request room service

breakfast was very nice and room service was good

it's boutique above a high end restaurant, bar

i used room service for my evening meals and the service and food quality was very good

wifi was a bit naff but i didn't need it so it was no problem at all

wifi logon too complex

room service - the food was great & the

we didn t see the bar either though i saw the sign for a small gym

breakfast was cold unfortunately

room was comfortable, staff were friendly, breakfast was really good.

the gym needed a bit of update

breakfast was very nice room and bed comfortable lounges and bar were nice area to relax

access to town, breakfast exceptional

the bar wasn't open during the day if you fancied a drink on the afternoon

advertised room service

accessible from both side of the suite, plenty of towels , coffe/tea/biscuits and goody bags for kids (if you had any) breakfast was usual self service style - with plenty of

window of the cosy double has the kitchen extractor fan right outside

well stocked refreshment trays in kitchen and both

party s room had no wifi and they had to contact the reception more than once to get any satisfaction

bed, noisy, rude staff, expensive parking, slow wifi, not great breakfast, asked for coffee which never came on one day, the next day asked for

having to go and get water from the bar ,,when it should be already in my room

long wait by a 1 manned bar and he’s lack of availability, took far tooo long to get an expensive

we booked the half board package, which was a great deal, they set tables up for us to eat in the bar area with our dog

ambiance, welcoming and polite staff, comfortable room - great shower- lovely friendly bar in the evening

the bar prices were high: £30 for 2 large gin and tonics, but that is probably to be expected in a

no real complaints. could have put bigger beds in rooms for couples. the bar could be cheaper

i believe this should be waived for persons staying at the studley unless you require ev charging

24 hour room service is always good but we didn't use it as couldn't wait to sink into that comfy bed

everything worked: flawless wifi, excellent showers, comfortable beds

we chose not to have room service during our stay

room service is always a bonus

the restaurant and bar and lounge are absolutely gorgeous, they have complemented the old building beautifully

comfortable room and love a late check out as standard, nice touch

in saying this the bar staff stored it for us at times

staff very friendly, great atmosphere, lovely food, nice bar area, comfy bed

billy on the bar exceptional personality

was lovely - took a while to find tea/coffee making facilities ud83eudd23, clean, well presented, wifi, breakfast was great - pastries or english breakfast including black pudding and hash browns

breakfast was also very nice with plenty of choice

breakfast area meant i could enjoy an excellent full english

there is little/no mobile phone signal, and the hotel's wifi is very poor

large car park , i had a trailer

i cant put in a dislike comment box that the bar is only open thursday to sunday as that would be a preference to eat there and not a dislike,

the bar is shut when not serving food

social distant markings for the bar etc

even the coffee bar was well stocked (maybe a mug would be a nice option for us that need a big jump start rather

having a restaurant and bar onsite was ideal for a solo traveller, especially those in search of a good yorkshire pudding

not realise that breakfast would only be from 9

the room and breakfast were great. sophie was a lovely relaxed host.

the breakfast was beautiful

our breakfast in the cafe downstairs was excellent with plenty of choice

sophie is a gracious hostess at breakfast, interacting with regulars and conversing with visitors and there were many choices on

roecliffe is a wonderful location and the breakfast was fabulous

breakfast was superb, beautiful bedroom with added extra of a naughty corner

had a great evening meal and a hearty breakfast, the smoked salmon was as my wife said

breakfast was fantastic, as was the evening meal

plenty of parking

ev chargers nearby

everything , have stayed before, good having ev chargers that work close to hand .

had everything we needed and the bar was an unexpected bonus.

adequate bar facilities

hotel has a bar so nice to get a drink after a long drive

nothing around so very good if you want peace and quiet , but busy enough with lovely bar attached to hotel

friendly professional welcome, excellent dinner in the bar and a good breakfast

kitchen had closed at 8pm but they went out of their way to provide a meal for us even after the

staff were great, really made us feel welcome food in the bar was varied and great quality

early check in, spotlessly clean, staff extremely polite, food fantastic

the room was well appointed and i liked the roberts radio, free wifi, and the bed - i slept really well

very poor wifi, pool closed for refit the one time my wife joined me for tractorfest

there s a gym and swimming pool

dinner was divine and the bar is relaxing and the background music helps you unwind

bad / no wifi connection in room.

the place is fresh and new but the bar and restaurant could have been there years

it centres around a large bar and fireplace with a dining room to one side and more casual eating area to the other, suitable

the ev charger took a while to get to operate.

walking in to leaving we were made to feel very welcome the food was excellent the bar well stocked and the service 1st class definitely will be

the service both in the bar and dining room was esxcellent

really great, very clean, two comfortable beds (twin room) lovely modern bathroom and close to parking (*)york or harrogate and do not wanr to stay in centre this is a great pub in a quiet village with parking (*)location, easy parking, comfortable beds, friendly helpful staff, very clean with nice simple food available along (+)close proximity to the pub, great pizza, netflix on tv and free parking (+)the warm welcome good food great beer clean room plenty of parking (*)lovely room, great location, staff friendly, parking no problem, food good. i will stay again. (+)easy to find ample parking traditional feel lovely food and great room (+)location, plenty of parking spaces (*)very comfortable and clean, easy to find location for our needs.free parking was a nice surprise (+)great welcome, great room, excellent food, easy parking.

they do smaller sizes of everything on the menu for children, as well as a kids menu too)

real bar with ales, spirits and wine

they do smaller sizes of everything on the menu for children, as well as a kids menu too)

was spotless, peaceful and relaxing, food and bar area good

wifi not working in our room which was v inconvenient. breakfast choices great

just a slight lack of parking, but it wasn t really a problem

limited parking

the food i had. the best fish n chips bar none !! thanks

everything except poor wifi in the room.

very quiet and needs a bit of tlc but comfortable, clean, good gym, great value for money

place for couples to get away for a weekend, golf, petanque, croquet, chess in the garden, a spa will be ready in november

it was a shame the spa was being refurbished. but just another reason to come back.

of parking, friendly reception and they upgraded me to a vip room

the bar staff seemed to struggle a bit and lacked basic knowledge but they were mostly pleasant and

we were able to put the children to bed before heading to the bar in the main building for a quick pint

the bar was very friendly at night

very nice big property and bar and lovely staff

location, bar area was superb, great choice of drinks, staff were lovely, fabulous breakfast, overall a

slow service at check in, the bar and restaurant

beautifully decorated for christmas inside and lovely bar area

bar was lovely and really good food

very few minutes walk from ripon square, where there are lots of restaurants, cafes, and a tapas bar (which is really excellent)

excellent breakfast and good bar prices.

hot summer evening the evening with the other residents we all got a few drinks from the bar and sat down and chatted won't forget this place i highly recommend it

you were always welcome to sit in the bar and use wifi there, even when it was closed to the public

the two girls behind the bar were so lovely and accommodating to me when i arrived

we had dinner and breakfast at the inn, which were both excellent and fresh cooked

we had both evening meal and breakfast and both were excellent

period building, with open flame fire in bar on arrival

cracking location, lovely food and nice staff who allowed an early check in

great location, lovely food ,and a early check in was very good for us

rooms clean and tidy perfect for an overnight stay, bar and restaurant

staff, facilities pool/gym and great location for our visit

was no room service, so we ordered a takeaway from one of the many local restaurants

free and safe

just that you now have to pay for wifi

the evening meal absolutely delicious and a really lovely breakfast

food was excellent both evening meal and breakfast

bar and restaurant absolutely beautiful

fantastic location, spotlessly clean, high quality fittings in the bedroom, bathroom and bar area, friendly as well as helpful and professional staff

limited seating in bar area sunday evening menu limited choice

friendly staff early check in good location easy to find

like the location and amenities, pool, hot tub, steam room, gym

plenty of free parking

spa / gym / room

warm room, everything you needed, staff very helpful and friendly didn't use pool or spa but looked very

wifi connection in bronte lodge

the food in the pub was great with really good portion sizes, same for the breakfast, it was delicious but was really still stuffed from evening meal

country pub in a nice location parking a bit tight but manager sorted it out for us, they went out their way for us great food and

a lot of parking for guests but plenty of on street parking so should not deter anyone from

free wifi

the staff serving us at dinner and behind the bar were lovely, really friendly and so helpful with directions to ripon racecourse where we needed

location for me, nice room, plenty of free parking

disabled parking non existent and if it was not clearly visible!

courtyard bar was picturesque and rooms were clean

early check in a bonus on the day

plenty of parking good choice of breakfast clean rooms and of a good size

friendly host,clean large room.fantastic cooked breakfast,very quiet,good location.

super host - nothing too much trouble. delicious breakfast.

breakfast was really good and the staff very nice too

good selection for breakfast which was delicious

breakfast very good

excellent value for money, great food, lovely clean bar and handy for the airport

nice bar nice food and lovely room

due to a last minute booking we really needed an early check in and they helped and catered to our needs which was amazing

plenty of parking. bar and food available. close to the airport

lovely bar and friendly locals. good excellent. will stay again.

was upgraded to the use of steam rooms / sauna free for the delay but only myself could use as kids ages but they enjoyed the

all round very high standards maintained, fantastic gym and swimming

bed really comfy. breakfast fresh

the room was lovely and clean, and the hotel had gifted small gifts and a card for the kids for christmas at their own expense

the room service was swift and again staff, were great

great hotel, good parking, nice curry!

room very basic although warm and all basic amenities provided including tv, wifi and en-suite, the beds were not at all comfortable ud83dude11 no breakfast available on site,

wifi was shocking as well

wifi is terrible

kettle and big tv free parking

i was allowed an early check in and even had my room upgraded for free

social bar lounge

was so close to the first bar on the otley run which was ideal for us

was great ,staff very friendly has a restaurant and bar so good for drinks before heading out

had an ev charger which was very handy for us, and reasonably priced

no real ale at the bar and no guiness!! but, i managed with the lager.

this hotel also offers, off road carparking, its small but had no problems with parking as there was quite a few spaces

the property is undergoing works to the bar and restaurant hence they are currently shut

we came back late from a gig we went to see the owner was ready to cook for us and even kept the bar open for my wife and

great restaurant and shisha bar room service and facilities were goid comfy bed

the location, car parking, ambience, friendly staff, room, cleanliness, and especially the great breakfast

great rooms friendly staff good priced bar great breakfast

buffet breakfast cooked fresh and served beautifully presented

staff, beautiful cozy rooms, great breakfast, lovely quiet hotel on a quiet street, within walking distance to shops, restaurants, bus

with a warm welcoming atmosphere, spacious room and bathroom with a large comfortable bed, a bar with a variety of drinks set in a lovely room with outdoor seating available

excellent breakfast

excellent breakfast. warm and comfortable room.

everything was much as remembered, easy on-site parking, relaxed atmosphere and fabulous breakfast

and a single partner broke his leg so asked for the double to be changed to a twin so my adult kids could go (to move my daughter out of and into her next years property) a suite was booked

i asked them for late check out and had no reply.

my dogs loved it and the bones nice layout for us and our sausage dogs great parking amazing breakfast very

the breakfast, no beans!

sauces were not offered at breakfast (a very slight inconvenience)

location, lovely room, nice bar and restaurant area, very good seasonal displays, lovely breakfast area, great staff, very good bar

great breakfast and lovely food that we had in the bar area

all good with the morning breakfast & kids enjoyed the day at mercure york.

only slight downside is the wifi connection, it's not the best but for me personally, it wasn't that much of a big problem as i

spa bath was a lovely suprise.

breakfast included was very good

convenient location, warm welcome, beautiful suite especially spa bath

excellent location and good breakfast. off road parking, helpful staff

staff were lovely. fast wifi. good breakfast. free parking

the bar downstairs was a pleasure too

free wifi and on-site parking

rooms lovely, staff very helpful, parking good, great location

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

the staff must have been using the laundry room which was above our room

the room was right under the laundry room, at the back, past the

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

the location for the cricket was fantastic. mortisha behind the bar was very helpful.

early check in great deskstaf, great view at the pitch of the cricket stadium.

wasn't busy with it being january, so very early check in was accommodated despite it being a saturday

our early check in request was accommodated meaning we could drop our bags in the room before the match

location for the rugby league golf cart to take us back to the hotel when we moved our car as it was match day really good size

also, i am on medication and had asked before my stay for early check in so that i could access a fridge, which was denied - fair enough, however i then

i had to clean nearly everything save the cutlery in the kitchen before it could be used, including the washing up bowl that was covered in oil

the kitchen was very well stocked and we were left some ice cubes to use

the kitchen was not well-equipped, which was disappointing as we enjoy cooking meals when staying in

comfy bed, well equipped kitchen, easy to use tv, plenty of cupboard space.

simple, clean accommodation with hot tub and well equipped kitchen set in a secluded park

1 was slightly noisy because it was located directly above the bar area, and we stayed at the weekend when there was a private event in the function room below

was provided with early check in after request

bar area is very special

accommodating hotel that arranged an early check in at short notice

stayed in room 5 which was very nice, roomy and very comfortable evening meal again excellent and breakfast up to usual high standards all staff friendly and

located with easy access to the town centre, bar open late, clean, warm and

friendly staff. nice rooms. late check out available. good wifi. good breakfast.

your policy is kids menu for kids which was explained when i tried to order

adjoining rooms as kids in one adults in the other more than enough room. breakfast spot on

kids had cereal and croissants which th why enjoyed

were so kind, gave us early check in which we didn't even have to ask for, it made our day so much easier

reception staff lovely, fast and early check in, room perfect.

facilities- free coffee/hot choc machine which was absolutely wonderful for my kids

ordered family room with sofa bed but didn’t realise sofa bed only for use for small kids

late check out of 12pm

from bar across road was a little loud, but the room has ear plugs available and isnt a problem if

dirty pot scourer in kitchen

apartment good because we had use of usual kitchen appliances + washing machine (not mentioned in info)

floor flat with heaps of room and separate kitchen and bathroom in hotel with homely atmosphere- 9rooms

very little. only a loose toilet seat and no kitchen tea towels supplied

good except food in bar for kids on christmas eve

there's no room service if you want to get your meals instead of going to the dining areas.

no room service so i cant get my meals in my room

room service at times was slow in delivering and in answering

asked if i wanted to give a card to charge room service

large rooms, modern, clean, central location and good wifi

bed extra comfy breakfast wonderful...excellent food steak in restaurant superb

bar could have stayed open a bit later than 11pm and the use of only one lift but that is because

e reception which was at the hotel) and asked for possibility of an early

room service! food was punctual and hot! friendly staff too.

excellent views large room beautifully decorated late check out.

great / amazing location, nice room. really liked late check out. will return.

the bar and restaurant staff were very efficient and the breakfast was very good

and comfortable venue with consistently great food and bar and an open fire which is important to me

late check out was a bonus