everything staff we amazing breakfast was amazing and the hotel was amazing

beautifully decorated rooms, immaculately clean and comfortable. ev charging point

good size beer garden with plenty of parking complete with ev charging point

the bar was lovely atmosphere & cosy

the bar also shut at 5pm (it was a sunday), which was very unexpected

from the room, kitchen roof and extractor staff gave poor customer service, quite a few staff but slow and poor

we were in a room above the fans from the kitchen it was a hot day and we wanted windows opened

some great facilities of which i did not get chance to use on business, but next time i stay my golf clubs will be coming with me

kids running down the hallway at 6:30am. floor 5, wasn’t impressed.

used the pool and sauna every day, it was so relaxing

the staff were the highlight, the fella behind the bar was super friendly and welcoming

nice bar area and good choice of drinks and food

real bar with ales, spirits and wine

they do smaller sizes of everything on the menu for children, as well as a kids menu too)

was spotless, peaceful and relaxing, food and bar area good

great pool with sauna & steam, excellent food.

rooms were beautifully furnished and had really nice touches like biscuits and a chocolate bar in the room

dinner was divine and the bar is relaxing and the background music helps you unwind

wifi wasn't great in the room and bathroom was dated.

it also has a swimming pool that is free for guests to use, with steam and sauna, and also a gym

only slight music from the bar below

i would just improve the wifi in the rooms.

the breakfast was also great and all the staff really friendly

no wifi

dinner in the bar was fabulous and service was excellent

roecliffe is a wonderful location and the breakfast was fabulous

breakfast was really good - i chose boiled eggs and soldiers ud83dude01

car park so ended up parking on the road but it is a restaurant so was aware this could

amazing selection of dishes both in the evening and at breakfast which matched the high standards all round - especially the buffet choices

excellent breakfast choice and high standard of food

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the room in general seemed too small for

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled dressing gowns; no clear info on car parks; their sister

parking facilities were good

i found there to be plenty of on-site parking

ly the 6 course tasting menu was available) however we were unable to order room service snacks after 5 pm and the local pub didn t serve bar snacks or evening meals on

only minor gripe was the public bar closing early

they welcome dogs and went out of their way to lay up a table in the bar for breakfast so our little jack russell could be with

the bedroom was comfy and inviting. the evening meal in the bar was excellent.

the food at the bar was good and the staff super friendly

for dinner which was excellent and returned to pub expecting to be able to get a drink in the bar but entire pub was closed

gym is pretty bad, only 4 pieces of equipment, no cleaning facilities

gym was hard to find.

it was clean and comfy. and the fact they had room service.

says in the title bridge hotel and spa, we thought there would be a pool there, but there was not

great breakfast

room and bathroom for the price with convenient private parking

only downside was the wifi connection

took a while for our drinks to come

no bar for drinks and snacks until restaurant opens in evening

wifi was shocking as well

d manage to have an early check in which was nice) especially if you have to check out at 10am/10

location, cleanliness the breakfast was probably the best we've had in a long time

clean and cosy, lovely breakfast served by lovey staff, great host giving such a scrumptious variety of breakfast extras

bed was nice and soft, the breakfast was kingly, a fridge and a heater that actually works all night long, beautiful decor

full english breakfast was marvellous - the preserves were particularly flavoursome, as was the succulent black

breakfast nice but cold dinner was nice, but the mushroom garlic starter was dry could have done

i thoroughly enjoyed a workout in the gym, followed by relaxing in the swimming pool, sauna and steam room

some reviews mention pool, sauna and gym

spa facilities have just closed and will not reopen

nice location, comfortable room, spa facilities great

rooms are better than the photos house keeping and bar staff were brilliant couldn’t do enough for

good atmosphere in the bar ad excellent food room v clean and

arrival, i waited at the bar and although a member of staff was pulling a pint i was not acknowledged and had to ask if i

bar meal was lovely and breakfast was great (really great waitress on the morning of sunday 15th

our 'welcome' in the bar to the fab breakfast, it was one of the best small hotels i have ever been

the bar was lively and friendly and we ate in the quarry tiled end of the dining room, also ideal for

location, lovely room, nice bar and restaurant area, very good seasonal displays, lovely breakfast area, great staff, very good

breakfast and friendly, efficient service

the pub is very nice and food very good including breakfast which we thoroughly enjoyed

sauces were not offered at breakfast (a very slight inconvenience)

despite paying for late check out, i was locked out of the room

ev chargers nearby

had everything we needed and the bar was an unexpected bonus.

hotel has a bar so nice to get a drink after a long drive

plenty of ev chargers all around

value and lovely breakfast

open space around hotel for kids

enough staff on night time , especially when young kids running around hotel , it was a young rugby team staying there, so parents were not checking

building with gorgeous period features, with loads of parking close to the hotel and beautiful grounds

wifi was difficult but the staff were very helpful in connecting me

dave on the bar was extremely helpful and

i cant put in a dislike comment box that the bar is only open thursday to sunday as that would be a preference to eat there and not a dislike,

having a restaurant and bar onsite was ideal for a solo traveller, especially those in search of a good yorkshire pudding

even the coffee bar was well stocked (maybe a mug would be a nice option for us that need a big jump start rather

the bar is shut when not serving food

would have had room service but was 8

really enjoyed the property facilities

excellent golf course

negative was the very limited room service menus, no dessert on room service either, and the food quality in general was very

you didn't allow kids to use the infinity pool which isn't fair for the family

also, excellent breakfast in the morning

there was a fully stocked bar and hot tub too

pool cabin was exceptional

great choice of menu for evening meal, superb location, delicious breakfast

villa was fantastic, so peaceful when sat in the spa pool, beautifully decorated brilliant interior furniture, the bathrooms were delightful too

no wifi in room.

parking was a case of first come but didn't detract from a pleasant stay

staff very pleasant. room very clean. easy to find. fabulous breakfast.

we went downstairs to the pub bar and had drinks and food

breakfast the morning after was spot on with tea, coffee, fresh juices, cereals, toast and

friendly staff early check in good location easy to find

room service phone was not picked up and l ended up sleeping without a meal,

lovely comfy bed, quilt and pillows, free wifi. on site restaurant.

exceptional staff in all departments reception, bar & resturant

wifi was fast and easy to get on

bar in the foyer and a conference between the lifts and dining room at breakfast time not so clever

small gym onsite that we used

bar area very pleasant

any of the facilities as we were only there for one night and meeting friends elsewhere but the bar looked very nice and undoubtedly if we stayed again we would try and stay longer to use all the

breakfast was busy due to bank holiday but the food was fab.

breakfast, hot and tasty food

from our room to our breakfast and service at the bar, also the staff that welcomed us and them that wished us farewell

the staff really friendly made you welcome.the food very nice both breakfast and evening meal

breakfast on both mornings was a lovely buffet of cereal and fruit

excellent location. fantastic food. outstanding breakfast .

great reception from alasdaire, who sorted us out with parking and arranged an early check in.

spa facilities lovely and added bonus

hotel is in a fab location, the bar area is beautiful

wifi cut out of the room on the last day for some reason.

we had lunch in the bar which was really good

room service could be better.

staff are so nice, rooms lovely and comfortable and has parking on site

comfy bed, good breakfast including good vegetarian options

on the following: times of meals; wi-fi code; use of telephone to call reception or another room; room service /or lack of : waste bins/bags had to be left outside room; how guest could request

location excellent breakfast very good gym could do with new equipment

service was excellent, we only did bed and breakfast, we did have a bar snack

weedy wifi

breakfast room service said from 7 on the form you put out the door however this was incorrect and it was 8am

also as i was leaving through the restaurant,i walked by the kitchen door which was open to see the manager(a blonde lady), shouting at the waitresses for slow (-)room 105, the window faced the extractors from the kitchens (+)furnished apartment; excellent accommodation with super comfy beds & bedding, a great little kitchen and lovely lounge (-) fortunately the staff were very accommodating with putting my chilled stuff in the kitchen (-)shortly after my husbands however it appeared that only one breakfast had been put through to the kitchen (-) kitchen closed early on a bank holiday sunday (-)the service at breakfast was very poor and our order was lost n the kitchen & we waited for a very long time and had to speak to staff, this was not something we would (+)lovely hotel spoilt by sleepless night due to noise outside, think from kitchen fan. (-)room 105 - it is adjacent to the kitchen extractor fan and the whole room hums while the fan is on (until the kitchen shuts at

somewhere to sit, have coffee and read the paper which is away from the public bar and

thing only - the wifi was a bit of pain to get on

perfect location was peaceful loved that was adults only comfy bed perfect for

was disappointed we couldn t get a late check out with covid ect

adults only was a bonus

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

wifi details weren't available in the room.

decided to have a drink at the bar before we went out for the night

room service menu was a superb collection of gourmet dishes

got a free breakfast upgrade on check in

great bar

long wait by a 1 manned bar and he’s lack of availability, took far tooo long to get an expensive

agatha christie connection, i was a solo female traveller & i felt so comfortable sitting in the bar area alone, rooms and communal areas spotless clean

the bar prices were high: £30 for 2 large gin and tonics, but that is probably to be expected in a

no real complaints. could have put bigger beds in rooms for couples. the bar could be cheaper

the rear approach to the whh was unkempt with kitchen refuse and unpleasent from the pungent aroma of greasy fried foods

car park was expensive at 15 ..no welcome from reception..noisey filter system from the kitchen

wifi in adjacent buildings very poor and had to downgrade my room to the main hotel building

wasn't connected to wifi and i wasn't able to set it up myself as too many whitehart wifi names came up and none

wifi did not connect in apartment building

the bar was pleasant and the cocktails were lovely

it s so relaxing in the bar area upstairs as well

our ev charging spot in the carpark was clearly marked and ready for us

room service is always a bonus

we were very lucky and ordered room service

it has been taken over by a new manager who is excellent. bar staff are excellent.

bar maid was really lovely, who checked us in

you were always welcome to sit in the bar and use wifi there, even when it was closed to the public

very few minutes walk from ripon square, where there are lots of restaurants, cafes, and a tapas bar (which is really excellent)

the two girls behind the bar were so lovely and accommodating to me when i arrived

location, bar area was superb, great choice of drinks, staff were lovely, fabulous breakfast, overall a

beautifully decorated for christmas inside and lovely bar area

a lovely hotel, good food and bar very comfortable room

very nice big property and bar and lovely staff

slow service at check in, the bar and restaurant

the bar downstairs was lovely to relax in the evening and have a drink and the locals were very

staff, comfortable, location good, free street parking, about a 25 minute walk to rhe centre of york

even with a bar down stairs it's was very noisy at all for a short stay it is perfect

the bar downstairs in the pub was very nice and the local people was very friendly

all amenities including parking available and an excellent home cooked breakfast to start the day and at very reasonable

breakfast was excellent with locally sourced produce

lovingly restored and decorated, with spacious, well equipped rooms; a fantastic restaurant and bar with extremely friendly and helpful staff

amazing breakfasts and outstanding sunday lunch…

fabulous quality of evening meal and breakfast. attentive, fuss-free staff

great location for us and food and bar

location,lovely hostess very friendly,very clean and tidy,great breakfast who could ask for more, would rweturn

breakfast was a lovely continental breakfast with homemade bread

host that gave loads of knowledge on places to visit with parking, tearooms (absolutely delicious) and shop on site which had locally made items, loads of (+) parking was on the street, but this was fine as it was right outside the property (+)good location. friendly welcome pleasant room free parking

breakfast was superb

location, warm welcome to my kids and dog with a treat

location, warm welcome to my kids and dog with a treat

staff were very helpful clean place and great parking ud83dude0a

great location . staff was very helpful. loved the bar and the ability to do a load of laundry

think kids were using the beds as trampolines) which is just annoying

kitchen had closed at 8pm but they went out of their way to provide a meal for us even after the

very freindly staff had lovely evening meal in bar room very clean and tidy

staff were great, really made us feel welcome food in the bar was varied and great quality

the atmosphere in the bar and restaurant was very friendly, the food was first class

staff were extremely helpful we arrived late and the kitchen was closed but they offered us sandwiches and puddings, made fresh

wifi was very fast and there was a fan in our room which was much appreciated

also early check in time which for me personally is

free wifi

wifi week

early check in was very helpful - arrived in york a day early

billy on the bar exceptional personality

we all sat at the bar and ordered cocktails (adults) from kalumm

staff very friendly, great atmosphere, lovely food, nice bar area, comfy bed

the restaurant and bar and lounge are absolutely gorgeous, they have complemented the old building beautifully

in saying this the bar staff stored it for us at times

the poor woman behind the bar was rushed off her feet

for more beds in the room as i’d love to stay with the whole family but can’t as i have 3 kids

slow wifi.

really clean and tidy. the bar is nice with a good range of beers and the food was good too

the tv/bed set up in the family room was odd with kids able to watch tv but parent's can't see it at the same time so we just switched it off

hot tub to relax in and gym for the

wifi dropped out on occasions for a couple of seconds

was with two kids - 14 and 15 years old, and it was the best room with four beds for the reasonable price

water pressure, great wifi

good to be able to get our laundry done for a small fee

plus, we had a room with a spa bath which was a nice luxury to have

our room number 5 was amazing with a huge 4 poster bed and a lovely big spa bath

the wifi connection never worked

room had a four poster bed which was extremely comfortable and a spa bath with plenty of hot water

wifi has a pour connection

the wifi signal in my room (room 4) was intermittent and quite poor. (+)great breakfast good wifi and very kind and friendly service. (+)beds were comfortable free wifi a bonus and movie stations (-)wifi is not good (+) free parking and excellent wifi (-)no wifi been found. (-)wifi was a little bit slow. (-)constructive criticism but the wifi signal is non existent in the room at the bottom of the stairs (-)we couldnt get the wifi in our room. (+)that required me to travel to york unexpectedly, i was given the front room where the wifi is strong because i needed to make several

nice to let me have a late check out at 1200 awsome breakfast really nice n fast service all staff very

room was a good size with separate room for kids

put in the basement with a mob of school kids bouncing up and down on the ceiling in the above room all night

put in the basement with a mob of school kids bouncing up and down on the ceiling in the above room all night

have been nice to have a bar in the hotel, but there was a fantastic little pub a few doors away so no

a cost), a complimentary bottle of water or drink on

dining room so breakfast is only offered as room service, which i didn t try

ordered breakfast, which was excellent, which comes as room service

t knew that before i booked)

wifi in public areas only.

there was live music in the bar on my first night which was quite loud but, as i said, it is above a functioning pub

breakfast was the best

room great staff great, very friendly prices were good breakfast very good

friendly staff; we had a drink in the bar each night before bed

looking forward to a spa day tomorrow, too

i had no issues with the wifi and the shower had great water pressure

lack of onsite parking no option of cooked breakfast on room service

no access to wifi etc as online directory only available through link which the hotels knows doesn t work

the room service after 9pm didn t had much verity in the menu and the food after 9 pm was cold

the bar is lovely, atmospheric and comfortable

view, lovely staff, good location, quiet, cosy, beautiful building, comfortable bed, hot water, room service, meals onsite, helpful

lovely room, friendly staff, great breakfast and good location.

lovely welcome from the reception and fab to be allowed early check in.

little lacking in atmosphere in the bar a little bit surprised there was no television in

we enjoyed an excellent breakfast each morning with so much choice, and our pre-booked afternoon tea was such a special

the wifi wasn t working

we love the pool and spa too

rooms are amazing, breakfast was tasty and all the staff were very friendly and

know it s not about the building) also for the pool times i would recommend having a family and kids slots, as when we went down there was a lot of kids and hard to relax and have a leisurely

no complaints, although the cost of the laundry service was very high

no room service when busy

wifi on the tv didn't work and it had all the apps available so it was disappointing

breakfast and wifi are included in the price of room

convenient location, helpful staff, comfortable room, nice breakfast, good small gym.

get into our room until a few hours after expected due to laundry not being delivered

beautiful rooms and a great breakfast. staff were so polite and courteous.

excellent size of family room, lots of choice at breakfast including a nutella dispenser for the kids

shower temp knob broken. ev charger worked for one day.

liked the late check out service which was more convenient for us

wifi/vpn: work size: appropriate, not huge, not small

the exterior and bar area show their rustic age but the room was modern, large and very comfortable

gave us password to wifi on arrival and said if we needed anything just to ask

reception on arrival, friendly bar staff

only one key very poor wifi a bit expensive

lovely hot water and toiletries and excellent wifi

even added room service us a nice touch for after hours food and drink

only issue was that it was very bright as it was opposite the bar and the lights were left on most of the night

so much so we ate in the bar downstairs one night which did not dissappoint

staff are great,the bar celler underneath is worth a visit too

available for about 80% of the time ) in the room and the staff were

had a meal one night foods great and good choices at breakfast

couldn t get wifi to work and there was no desk chair

breakfast cooked to order, very personalised

but my mum would have loved itwith the checked carpet , floral wall papers and old prints wifi was very inconsistent

was small but clean had an issue with noise from kids above us but this was dealt with straight away so was happy with

staff, everywhere was clean, free parking, breakfast freshly cooked and delicious, comfortable bar area with well stocked bar

the laurel and hardy bar is unique

local pubs tend to shut early during the week

to wait a bit for order to be taken for breakfast ( not sure if it as was all young kids) breakfast was cold on both mornings toast was warm bread but tea and coffee very