the wifi didn't seem to work on my computer

was clean i asked for an early check in and it was ready for me half an hour early

the gym was always clean and offered complementary water and towels

the gym was basic and both treadmills were not working during my stay

breakfast was good and having a drink in the bar after the theatre was a great end to the evening

wifi was not working!!

wifi poor in room 7

wifi connector flashed a bright light into the room all night

breakfast was lovely and more than expected

early check in much appreciated

there was a problem with the wifi which we were assured was only

decided on room service for breakfast on our second morning

excellent location excellent breakfast

the restaurant and bar served excellent food and libation

the location, staff, rooms, room service

men s toilet in bar not very clean.

near the town, early check in time.

this public house serves a good and varied standard of food through out the day and the bar closes at 11pm so there is no late revellers in and around this location to disturb your sleep

tv and wifi

wifi unfortunately wasn t good....very intermittent, but overall would stay here again.

staff great, room spacious and spotless, restaurants and bar staff very curtious

clean and tidy breakfast was very nice

wifi was good

did not have a room service menu i

only thing that disappointed me was that i was told by the front desk that i couldn t get room service due to a party being held in the restaurant and staff were diverted to that

quality hotel, breakfast excellent, location perfect.

ella on reception was very welcoming on arrival and sorted my room out for early check in which was much appreciated ud83dudc4f and great service

restaurant was not open as advertised. only bar snacks, although they were good.

we didnt use the pool but it looked lovely, there was a good gym

the room was ideal for a family, the facility, bar, leisure pool and gym perfect for us all

room service was difficult and should be a better/easier process

we had access to the pool and spa at its sister hotel across the road, which was spotless

used laundry was stacked inside two entrances

a shame no longer spa facilities

also there is no room service option after 10pm

dark tiny room,grubby bathroom, needs updating,bath only suitable for kids

excellent location, room, facilities

ev chargers. some staff fab. breakfast.

location just short walk into centre, room was nice and plenty of parking as well as ev charging at reasonable

50 and the bar was closed, a member of staff was talking to some other quests and did offer to get them a

parking excellent and the hotel grounds were amazing, wonderful views across the gardens and the golf course

hotel is set in a quiet location with plenty of parking

laundry sacks should be provided and if they are left outside the room, housekeeping could then

very good pool, sauna and gym

room and spa were fantastic and the grounds, bar and the golf facilities are amazing

the breakfast was incredible

wifi could be better

amy arranged an early check in for us hassle free

everything we needed. golf course amazing. staff fantastic. rooms comfy.

rubbish wifi - essential nowadays

pool for the kids

i d had a really tough day and they all helped from nights, reception, restaurant and room service

lovely staff - esp reception staff - good gym/pool facilities and a comfortable bar with good

the breakfast was excellent and catered for all our needs and the food was fresh and replenished

little spa was excellent

with the gym & swimming pool etc included in the price, it was a fantastic drive

the bar area very relaxing and staff more than helpful

the spa was excellent too

the grounds, the dinners were excellent and the pool and gym were good.

great swimming pool, dream room and sauna

late room service.

like she didn t want to be their at all forgot our drinks afterwards waited ages had to go to bar the chap did apologise

very contemporary decor clean the staff very friendly and welcoming we had a evening meal and a breakfast the food was absolutely beautiful would definitely stay there

modern, clean room with lots of sockets next to both sides of the bed, with good quality tv and wifi

there is a lovely, comfortable bar area leading onto a dining room, the lower ground floor is suitable for dog owners like us and

wifi problems a lot of dust above the bathroom door in room 3 very awkward stick to shut the high

the gardens and the bar are also lovely, with plenty of parking

even the wifi was super fast

the gardens and the bar are also lovely, with plenty of parking

hotel was fantastic, lots of charm and extremely family friendly with lots of parking

wifi could have been better. my online protection kept giving me warnings not secure network

wifi signal was a bit poor at times which was only a minor issue as far as i am concerned.

parking can be cramped and limited at times.

table service in the bar area when ordering food

the room was very comfy with good wifi connection and all uk channels available

lovely breakfast and convenient location and parking

situated in a lovely quiet location with plenty of parking

parking available

location, so quiet, great views, breakfast was lovely, the room was clean, the sheets crisp:& tidy

parking was available on site

easy car parking

good parking

very convenient parking

confusion with room service breakfast- but was eventually resolved ud83dude42

parking is very easy and the approach too

staff were helpful, room was fab with an absolutely huge bed super comfy free wifi no reception other than the wifi though which was great for a chilled weekend away however

slight downside for whole place was being able to hear noise from hallway (other rooms room service at 10-11pn) & other rooms doors constantly opening till near 1am (+) room service was very quick, although the prices are quite high as a one off treat it isnt too bad (-) restaurant menu very (too) limited - the room service menu was different and, in some ways, better (-)start considering what i would order in the restaurant--or whether i might prefer to ask for room service as i was alone (was that an option (-) room service tried to enter the room before the checking out time, i felt very uncomfortable (-) room service, spa facilities and charges, history of the hotel/property, walks that could be taken (+) room service and cleaning staff were faultless (-) no room service offered (-)too busy for dinner, asked at reception about ordering room service but was told i had to do it from my room (-)little details, like only 3 tea bags in the room, not enough milk pods and the room service card was already filled in by previous customers details

to fight on sunday in a major kick boxing tournament and chris at the bar took my son over to the gym so he could get weighed and really was really helpfull to him

the gym and the pool is a credit to the hotel

wifi was not available due to it system down

loved the late check out

great price +kids friendly +good breakfast included in the price +beautiful room, very clean, +great bathroom

late check out, always stay here great friendly staff

my kids love the playground at mcdonalds next door and then a nice rest

go at a certain time) which i was pleased about as hungary kids make, grumpy kids and frustrated parents

convenient, affordable, met all my needs, and good gym!

rooms in the quad are lovely, other rooms good too, the breakfast area and evening bar are great too, nice outdoor games laid out on lawn outside bar, full cooked breakfast and

gym quiet and with good range of

room comfortable and very clean. excellent food. well equiped gym

location was beautiful, as was the hotel. loved the bar area and outside. excellent breakfast.

hotel with parking, breakfast, bar food or restaurant and friendly staff do you need anything?

hotel with parking, breakfast, bar food or restaurant and friendly staff do you need anything?

the breakfast was amazing

breakfast was excellent

great breakfast with a lot of choice

the kids loved the bath

breakfast was good and beer in the bar was real ale so also great

breakfast was good and beer in the bar was real ale so also great

the wifi log in

wifi site was not secure

hotel with a bar and restaurant ud83dudc4c we didn't eat but had a lovely breakfast

kids loved the bunk beds

ails and general work stuff)

period hotel, room comfortable, wifi was good enough for what i needed

wifi is poor. car park currently unavailable with contractor use but hope to open soon.

the wifi was first rate

complicated wifi

good location, shower was excellent, wifi worked well

the staff were helpful, bedroom lovely, bar next door location in town

heating in the bedroom, radiator didn t work, freezing cold, bad wifi, no connection to netflix on tv, not as luxury feeling as

pecially emma, who tried to help me out when my glasses broke, bless her)

,the coffee room/ bar facility s were all spot on the breakfast was good choice and delicious the sunday night rate

breakfast was not what we expected based on the previous experience in the bar and restaurant

i was on the top floor so the wifi didn't reach me.

although the bar was busy the rooms were quiet

would be nice for parking to be closer.

breakfast was also very good

also probably mention to guests prior to check in that you don t need to pay for parking for castle if your staying night

wifi kept dropping out.

all the activities for the kids, the theme, the horse at the front door it was magical.

even though parking was limited, there is a car park close by which is just over 8 for 24hours

the wifi didn t reach the second floor very effectively.

comfortable room very nice owners who made us feel very welcome and the breakfast was very tasty

wifi limited in room not available outside could do with some lighting by mirror

we also had a delicious dinner at the restaurant and a good breakfast the next day

particular, the bathroom and kitchen were spotless plus the bedroom was well proportionec with a super king bed very welcome and

rly check in)

being upgraded so having a bigger bed and a kitchen. manager was very friendly.

wifi in room 14 wasn t reliable.

breakfast good value as kids continental included with adult cooked breakfast

bed comfy had good nights sleep having bath with shower over was an added bonus as disabled free wifi was another added bonus hair dryer all in all very pleased would stay

hot and powerful shower and strong wifi

free fast and stable wifi

wifi was spot on, very stable with a quick speed

room , wifi, air con, hot shower all fantastic

shame no free wifi

late check out was available (for a fee)

courteous staff, working wifi

nice easy place to stay just off m40 but quiet. cheap. shame no free wifi

good wifi service station with all you would expect

also there wasn t loads of parking but we made it work

plenty of parking

wifi.

location, parking and staff

fantastic room service and customer service

the bar was limited for drinks but staff did explain about the refurbishment.

channel selection was poor, but wifi and laptop overcame that

there is a bar for those who want a drink before bed

restaurant was full and the hotel did not offer any room service, no ice at he bar for over 2

friendly and helpful staff - comfy room well appointed good wifi -lots of easy accessed

wifi in room 30 not as good as in room 10!

very pleasant drink in the bar and lots of variety of food available for breakfast

breakfast was very busy

breakfast was good. the customer service was excellent. everyone was really friendly.

t food) breakfast at 8

breakfast was really good

friendly staff from reception to bar to breakfast

spa was fully booked on the day we wanted to use the pool

wonderful spa experience and generally a fabulous weekend

service in the dining room especially at breakfast was a bit chaotic.

we were having a bit of a break from the kids

it was in a quite location, the staff where lovely, had a great selection at the bar and the food was amazing

which when you have kids is a nightmare

location with good car parking and onsite restaurant with bar if wanting food and drinks and staff were polite and friendly, was given nice room with

was lovely spacious room for 4 of us (2 adults, 2 kids)

breakfast could be served until a little later on a weekend.

the shower was amazing :) we enjoyed the breakfast which was cooked individually to order

a little bit to formal for my taste. could have been warmer in bar and dining area.

breakfast as per the bedroom brochure; maybe more clarity in terms of the restaurant and lounge bar bookings

breakfast was exceptional, i can honestly say the best we have ever had

staff quite location excellent parking

receptionist, surrounding countryside , breakfast, bed, cleanliness, gym and pool and decor.

breakfast was very good . lots of choices. great location.

food, location, ev charging.

clean room, great breakfast & plenty of on site parking.

the bar was beautifully decorated, the staff were friendly and very welcoming and our evening dinner

a lovely bar meal and took part in the pub quiz, very welcoming locals

very clean and a delicious breakfast, the land lady gave us a late check out, much appreciated, thank you

we joined locals in the bar for a quiz night and had such a brilliant evening with them and the bar staff; everyone was

we were also told about the happy hour when we went to the bar for a drink, which was really helpful

reception and bar staff

wifi too slow - gave up trying

parking good, rooms very clean and also quiet which was surprising as in some hotels you often hear

called room service intermittently for over an hour however was met by an engaged tone each time

big fluffy towels and the great staff. plenty of parking with easy access.

on the high street and room service.

lovely bar area,pleasant staff,great restaurant.

we eat at the hotel that night, they kids eat from the english menu (great for them) while the grown ups had the malaysian food, we all

no smart tv in the family room, which when staying with kids would have been helpful

nothing,great free parking too!

breakfast was great

we could wish for, cocktails went down well, dinner hit just the right the spot and the in-room breakfast of local produce was delicious

friendly staff that went out of his way to bring us breakfast to go when we had to leave very early the next morning and missed the regular breakfast

were guests for friends wedding and were very pleased with room, staff and the breakfast was

we were a little disappointed on arrival to find that, as it was a week day, that breakfast was cold only and placed in the room, but as things panned out was plentiful after the

abbey fields is around the corner, a lovely scenic place to walk the dog, the kids love the water fowl on the lake and the playground

the bar area is in the corridor leading from reception to rooms so does not feel very relaxed and could

not enough large towels for us as had two kids with us

size of beds, underfloor heating in bathroom, biscuits, dark room, kids slept well

used the room service to order food very prompt in delivering

food from breakfast to dinner was amazing ud83dudc4f ud83dude0b

we were impressed with the breakfasts as well

fantastic stay, super service and delicious breakfast!

breakfast too was generous

stayed on a saturday night and they had entertainment in the bar ,i am all for this as anything that helps places survive is a good thing ,however in our

staff in the restaurant and bar were fabulous

the bar service was very slow and understaffed.

a good selection of drinks (especially the elderflower cider) at the bar & staff went out of their way to help food in the restaurant was exceptional & value for money

arranged early check in at our request

the bar and

really good bar with nice atmosphere

nice bar area

excellent breakfast and very efficient staff

breakfast really nice too

little hotel with an excellent bar for drinks in the evening

the staff especially the lady in the bar and restaurant was fab couldnt do enough for us

and keep fit fanatics walking straight in to the bar (jacksons) swimming in sweat,stinking of body odour, sitting down where people eat food

good price and the very helpful staff in the hotel and the bar :)

breakfast was one of the nicest hotel breakfasts we have ever had and the bar area was amazing especially the dome bar

com the hotel is listed as having a ev charger but this is a private one just for the owner

the food is excellent, the staff are very helpful and the spa is wonderful.

i was not charged for car parking, it was complimentary. great stay and staff, lovely food.

i wish there was a swimming pool

comfortable beds, great shower, easy parking

gym too small

d summer) a fan would be good.

the swimming pool was only available for adult use

full english room service in the morning was brilliant, although no toast

good wifi and very comfy bed and bathroom facilities

room service for late arrivals onrthrough the night

however, the on-site parking is straightforward to use

myself, good that its just a short walk to the shops, and was good because of early check in and late check out, and would stay again when i need a

no wifi access. television hard to use.

very nice hotel in a good location, plenty of parking and lots of local amenities, recommended!

free parking to side/rear of property

plenty of choice @ breakfast& good fruit salad

breakfast excellent

breakfast was delicious with a good menu choice

cracking breakfast too

À la carte breakfast was delicious

nice bar which seemed to be always busy in the evening with locals

spacious rooms, luxurious feel. lovely bathrooms. exceptionally good breakfast.

the food in the restaurant was exceptional and the included breakfast a delight

room was so lovely and comfy and in difficult times they went out of their way to supply breakfast in the room

comfortable room good size staff very friendly and helpful breakfast excellent freshly cooked to

breakfast was exceptional

breakfast was amazing rooms were lovelybeds were comfy rooms were clean absoloutly

only two staff working on saturday night who were trying their best to be on reception, man the bar and serve in the restuarant

friendly reception and bar staff

breakfast wasn’t amazing but the fact it was included in the already cheap price was good

on breakfast would be improved, every day menu is the same

that kids can only swim at certain times disappointing

best hotel gym i ve ever seen, too

gym and spa facilities were very good - although the gym probably had slightly too much equipment

rge), steam room & sauna

plenty of parking, clean, tidy and efficient check-in

and very relaxed, very helpful reception staff and the room was very nice quiet, plenty of parking

it's my default hotel in redditch because it offers great value good food cheap free secure parking helpful

the food is good and staff are very friendly in the reception and the bar area

ample free parking

food and service was very good and breakfast excellent

so much for looking after me, landing to an early check in and an awesome room after a 4 hour drive was just perfect

the bar and dining room staff did not miss anything and the food was so good

wifi was really flaky

issue with ordering room service, a menu change i suspect without the update to the options available on the tablet

location was quiet no traffic noise. nice open area for kids to play. breakfast was excellent.

u advertised a nice relaxing peaceful stay but there was a prom on and kids outside our window with a disco going on so noisy we couldnt eat there no peace horrible stay

bed, room vey well equipped for the business traveller, wifi, desk, iron and ironing board

plenty of parking, lovely grounds, peaceful, and also a delicious

location was quiet no traffic noise. nice open area for kids to play. breakfast was excellent.

fabulous, spacious room and bathroom. good food, friendly staff. breakfast was lovely.

friendly feel attentive staff evening bar meal was grest

great location, free parking, reasonable room rates and excellent food and drink

to sign in to wifi

the noise from breakfast

stairs looking a little tired, could be loud if a busy night as rooms directly over bar and

the kitchen is a good space but needs a clear out, on the shelves included a tin of lighter fuel,

lots of character, as would be expected in a building of this age, and the kitchen and living room are spacious and comfortable

bar prices reasonable, very quiet location in a quiet little village

flat had absolutely nothing, not even tea or coffee but the bar staff gave us some tea bags and instant coffee

we didn’t use the pool or gym , but it was nice to have those facilities available

excess to the pool and sauna. friendly staff

the gym and pool are a bit of a distance but not a massive issue as you can drive or

reception had organised early access to room, and late check out if required

is advertised as having a gym, swimming pool etc etc

the staff were very friendly and hospitable the dining for breakfast and dinner was amazing the gardens in particular were stunning, will definitely come back

breakfast was excellent.

i think the price of a pot of breakfast tea for 2 at £11, was expensive.

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

breakfast on both days of our visit