À la carte breakfast was delicious

plenty of choice @ breakfast& good fruit salad

cracking breakfast too

breakfast excellent

breakfast was delicious with a good menu choice

only had bed and breakfast, but the breakfast was very nice and there was plenty to choose

friendly staff from reception to bar to breakfast

lovely, clean, comfortable bar and dining areas

wonderfully comfortable room . super staff delicious food. welcoming bar excellent all round

used the pool at the sister hotel every day for 2 hours

the staff were very friendly and hospitable the dining for breakfast and dinner was amazing the gardens in particular were stunning, will definitely come back

excellent breakfast fine room location.

breakfast was excellent.

i think the price of a pot of breakfast tea for 2 at £11, was expensive.

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

good location. good parking. friendly and helpful staff.

the garden was also a great spot to sit and have pre-dinner drinks with friends and breakfast was excellent

the breakfast was delicious!

the bar was large with friendly staff and excellent buffalo wings for the 4th of july weekend

breakfast was fresh and regularly replenished and plenty of variety

room was a bit tired (paint peeling around bath) and the food was overpriced (£27 for 3 x kids deserts

the only fault would of loved a gym and spa area

everything: location, staff, facilities, dog-friendly, food, architecture, parking, etc, etc.

the downside was the wifi was absolute rubbish and i had to resort to using my 3g data

room was a bit tired

great parking and brilliant that you have ev charging

they are refurbishing some areas and the bar and eating place for evenings was unavailable during our stay which was inconvenient

the staff especially the lady in the bar and restaurant was fab couldnt do enough for us

com the hotel is listed as having a ev charger but this is a private one just for the owner

good price and the very helpful staff in the hotel and the bar :)

hospitality, peaceful, comfortable setting, great location and good breakfast

there is easy parking, fast wi-fi and a really delicious breakfast with plenty of choice

staff were very friendly and helpful good breakfast good room

location, so quiet, great views, breakfast was lovely, the room was clean, the sheets crisp:& tidy

parking available

the restaurant and bar provided my kick off solo holiday dinner and it was special and delicious

beautiful gardens, limited access private parking

could not connect to wifi despite using the password. not an issue for one night's stay.

i was looking forward to having breakfast in bed but was told on arrival that they aren t doing room service and a few of the things on the menu aren t actually available at all

wifi required facebook or twitter login.

amazing service at breakfast from a lovely lady who spoke to my girls and looked after

breakfast offered a great choice of hot and cold options, the staff were very cheerful and helpful

the fact that there was a bouncy castle in the grounds directly outside our room with screaming kids, i think the hotel should draw the line at weddings having bouncing inflatables

the staff at reception was also really helpful to tell us what to do on a rainy day with the kids

room good size,free wifi,breakfast excellent.staff great.location great.

gym was very good

a map of the college to show where pool, gym bar where, we couldnt find any of them and no staff around to

property was comfortable and clean did not get time to use pool and bar etc was closed as a weekend so cannot rate them

location for sightseeing and visiting places spaciousness of the site, swimming and a big gym available too

on sire is a swimming pool with we didn't get chance to use but would highly recommend as a base to explore

good accommodation. lovely food and unusual to see a bar billiards table in a pub these days

very flexible with the late check out!

night at the bar downstairs, a boy worker obviously wanted us to leave the bar even though we bought a pint as

breakfast, buta little short on staff this time tables weren't cleared so sat in main bar where tables are not set out for breakfast, only one young man doing his best to serve everyone

also bar staff excellent

were given the impression that there was a swimming pool, but sadly, that was at the local leisure centre, not at the hotel

swimming pool maybe

the bar area was a bit cold and there seemed to be a funny smell every so often.

we used the spa at an extra cost but was worth it

gym has nice equipment but could do with some lighter free weights for the returning to exercise

wonderful to be able to take your dog into the bar area

rooms with everything you need

plenty of parking, staff always cheerful and helpful

-next to a very busy road. -creeky floorboards -mini bar a little expensive.

staff, excellent breakfast and the room was so comfortable

lovely hotel with friendly staff. bar meals are excellent, as is the breakfast.

the breakfast was lovely. excellent variety

wonderful breakfast

hotel is in an excellent location with ample car parking facilities

the food is very good and portion sizes are large at both breakfast and dinner

the staff were so friendly and accommodating; drinks were great in the bar in the evening and the food was excellent

the bar had a lovely vibe, the food was delicious and the rooms were stylish, cute and cosy

right across from the best pub, the queen arms, in town and a great bar inside the hotel as well

also had dinner in the restaurant which was exceptional and enjoyed some lovely cocktails in the bar area too

great bar area and fireplace, yummy breakfast a la cart and the beds are very comfortable

that they did not like using uht plastic milk cartons and when we needed milk we could ask at the bar and they would give us a jug of milk

breakfast buffet delicious

breakfast was also fabulous

we didn’t have dinner in the hotel but drinks in the bar were nice with open fire, really friendly staff

breakfast was great location exceptional

breakfast was delicious - especially the sausage and scrambled eggs

breakfast was made to order and very good

just amazing. first time away without kids in 17 years. was absolutely perfect.

the area was beautiful and a bonus being in the centre of town breakfast was so tasty

breakfast was yummy but possibly could have been served starting at 8am rather than 8

also great wifi

wifi wasn't great.

the wifi signal was too weak that it didn't really work.

good wifi & television & digital radio

the wifi-signal was often low, which makes it difficult to look things up etc.

breakfast was great and they even cooked a sausage for our dog and made our toddler a babycino at

hotel happily accommodated all my requests of preferring a bath and needing an early check in and late check out which i was very grateful for

our only moan was that the bar was shut when we arrived back from being out exploring the town

breakfast was quite disappointing by the time we were finishing up people who had come down after

the food was scrumptious and the vibe of the restaurant and bar area was friendly and welcoming

sign on building outside clearly states 'restaurant' and 'bar-food'

failed to come on in the morning, and you could see the condensation in your breath in the kitchen and double bedroom in the morning-it was that cold, and as a result it also felt damp

the kitchen is a good space but needs a clear out, on the shelves included a tin of lighter fuel,

kitchen was very good

bar prices reasonable, very quiet location in a quiet little village

lots of free parking on site

example of an inn with very good accommodation and a very good bar and restaurant

location, beautiful room and facilities, free parking, quality food and drink, staff were superb a top top establishment cannot recommend highly

bar was excellent

staff was incredibly polite and accomodated all of our needs (we asked for an early check in in order to attend a wedding)

being very picky…fresh fruit & berries at breakfast.

breakfast was great,location amazing

great location and breakfast

beautiful manor with great history, surroundings, stunning gardens, restaurants, and bar food

excellent restaurant and bar options

no wifi in bedroom.

confusion with room service breakfast- but was eventually resolved ud83dude42

location friendly staff spacious bedroom and lounge great spa/pool lovely food excellent wifi

lots of parking and it s free

eep spray, boots to use, cookies for kids) comfortable rooms and a lovely little pool

it s very kids and dog friendly and the staff makes everyone feel at home

bourton is an easy walk away so you don't have to fight for parking spots

big parking

do try birdland at burton on the water which is amazing for kids

atmosphere in bar and restaurant

was the lack of a spare toilet roll in the en suite, would have saved us having to go down to the bar to ask for one

was small but cosy, great atmosphere in the bar area and fantastic food

the paella night that was being done that night, meet a few locals and stayed on to the wee hours bar staff - tracey was awesome allowing us to try

the bar area was very clean and comfortable

breakfast was excellent — freshly made to order and served in a delightful conservatory

a lovely quaint house the owner was very friendly and helpful the breakfast was amazing our room was really comfortable with a cracking

laundry facilities always welcome

is amazing, helpful, friendly, breakfast is amazing, rooms are clean comfortable and your a close distance to local areas and

breakfast was a lovely extra very fresh and well cooked - i'm a veggie and my partner is gf we both

restaurant was very good and reasonably priced, bar staff was very nice

three flights of stairs to bar and restaurant, four flights to breakfast.

was very nice lots of choice and value for money, room and view were great and food in bar was very enjoyable

the staff were fantastic. the young guys on the bar and in the restaurant were excellent

the bar staff were super and the room was very nice and also clean with fantastic views

can honestly say, it doesn t work and i would suggest the hotel authority to work on restoring wifi connections throughout the property

the fact that the bar shuts at about 9.30 to 10 pm even if you are a resident

breakfast, the bar downstairs and the staff were excellent!

tea, coffee and biscuits, the breakfast was excellent and staff very friendly and helpful, the bar was well stocked with various ales, a car park is situated at the rear

wifi was a problem.

wifi in the hotel but not connecting in our room

wifi in our bedroom was not good

it was very a very negative vibe for us with our kids there, only the cleaning staff were really sweet and warm to our kids

wifi wasn t the best but as we were not travelling for business not a big deal

kids-friendly restaurant

early check in much appreciated

breakfast was first class, alice was very friendly and very very helpful, as we had no clue how to

breakfast was great, and we enjoyed the free drink we had by connecting to the wifi

wifi was not working!!

wifi was very slow and as i was here on business this made working on emails a little frustrating

gym machine not working, soap watered down in bathroom

everything! staff, location, cleanliness, room, gym.

lower price for breakfast. wifi connection wasn't very good.

they managed to help us find adjoining rooms for our kids

nice gym

lovely outside bar and garden

beautiful rooms. lovely bar area. in the heart of pershore

parking is ample

staff are so helpful and friendly, my room was excellent, comfy bed, the evening meal in the bar was very good and the breakfast is one of the best i have ever had in a hotel

location in the centre of pershore with secure parking

warm friendly welcome, beautiful room, food and bar area.

bar was perhaps a bit pricey, perhaps a slight discount for guests at the hotel when they are

we loved it here so clean cosy, staff very friendly and breakfast was delicious

there was a problem with the wifi which we were assured was only

of in room service - cookies, water, teas and coffee to choose from it s clean and stays warm

the wifi was a bit hit and miss and took us a while to get connected but once on it was ok

breakfast buffet was let down with some of the items being cold e

only thing that disappointed me was that i was told by the front desk that i couldn t get room service due to a party being held in the restaurant and staff were diverted to that

did not have a room service menu i

not only did the decor look tasteful, our room, the bar and restaurant were super comfortable

get very warm in the night foods was lovely but it bit pricey in some things and bit pricey for laundry location is good it 15 mins walk to

haven t to walk past mountains of dirty laundry at entrance

dirty laundry in the entrance hallway from car park. not good in covid times.

staff did not explain that you got tea and coffee from bar help yourself.

difficulty accessing wifi

ev charging

the pool could be made a lot clearer even with a map it was challenging as the pool is in the day spa area but this isnt made clear

wanted to relax in the pool after our spa treatments but it was the same pool used by the gym there was a class going on so we waited a bit and then as it was half term there were a lot of

wifi was offline .

wifi connection weak

attentive and helpful staff, good bar food and a wide range of breakfast options

also a lovely spa and gym that was never too busy

shower excellent, spa pool, gardens and sitting areas. staff superb

room service or lounge if you don t want to use formal dining room with small kids

pecially the kids) of good size

lovely clean room, friendly staff, good food in bar and excellent breakfast, perfect location

room was comfortable and clean with view of the royal shakespeare theatre, wifi fast

near the town, early check in time.

wifi a bit dodgy . my fault, booked twin room so took me a night to get used to single bed again

rachel the manager and gio behind the bar were brilliant

everything was fine close to the town and the breakfast was good plenty of everything

breakfast was perfect thank you

i loved the gym facilities and the option offered of massage/ spa treatments

hotel was easy to find with a very central location, parking, pool and a gym and it was near to theatres, shops etc

the club bar and terrace.

have been happier, collette was so kind offered to help with my bags, telling me about the bar and restaurant etc

we also loved the bar with its open fire and the stunning building

breakfast was amazing

soooo comfy bed,friendly staff and good atmosphere in the bar and restaurant

very clean and comfortable rooms, good breakfast, helpful and friendly staff

spa jacuzzi's and pool were amazing

the car parking . having to register your car

the breakfast selection was extensive and the recreational space

was wonderful spa was fabulous- had every corner covered grounds were great especially with the golf course on

poor inside, not much they could do about that but just a little fyi, having said that the free wifi was a great quality, not

view of the river a spacious room bar and beer good lovely staff outdoor tables parking good

plenty of free parking

plenty of parking and the pub itself was busy and inviting with plenty of seating

parking on sunday is a problem due to how busy it

stay, everything was exactly as you would like it to be, easy to find, well signed, plenty of parking, great welcome, lovely rooms, good food and drink, a great outdoor area, terrific view and

we are a family with 5 kids

bar very warm, cosy and inviting

they moved us to a room with a bath and discounted our stay as an apology with drinks from the bar on the house

the snug was a great room to keep the kids entertained

casual seating in the bar area, we came down for a drink before the meal and we couldn't find anywhere to sit because the

a nice cosy bar area with a fire tv and music

to their credit the bar staff quietened it all down once i went down to ask, and apologised in the morning as well

but bar did close promptly at 11

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

there is a separate restaurant area, and the bar has all the personality of a traditional village

excellent breakfast and lovely service

we had a very good nights sleep and breakfast the following morning was perfect

staff were very welcoming, the room and bed were very comfortable and the breakfast was superb

nice big clean comfotable and well-appointed room, friendly staff, nice bar and great food in the restaurant

not find anything wrong, you have to be aware that in some areas of the bar there are lower beas

the room was comfortable and clean. wifi good. the grounds are also very nice.

a member of the mercure in telford shropshire i love the gym facilities sauna swimming pool i m there 5 times a wk great value for money

plenty of parking space

hotel with a fantastic upgraded room in the old part of the building, nice bar &

to fight on sunday in a major kick boxing tournament and chris at the bar took my son over to the gym so he could get weighed and really was really helpfull to him

parking, fast check-in, restaurant and bar facilities, the amazing golf course view ,great sized room

there for a wedding, great location, plenty of parking, friendly staff

staff were lovely, accommodation was clean and very comfortable and the breakfast was

the golf course was amazing the hotel superb i would 100% recommend this hotel

breakfast was wonderful and the location again was excellent

the friendliness of our check in welcome and the two bar staff that evening were lovely

attention to detail of the breakfast buffet

friendly, good facilities in room - welcoming bar with very friendly staff serving very good food

it was very quaint and cosy - lovely garden and bar - the food was excellent

a four-poster bed, en suite, tv, wifi, and a separate sitting room with a sofa and bureau desk

wifi wasn t working, couldn t get dinner as wait was too long as only one chef working

in a superb position in town with adequate parking

nice cosy hotel in chipping very good parking and close to everything

bar area , courtesy of yard absolutely stunning , would love to go back in the summer , staff

was amazing, bar staff were excellent

had broken down and when i walked in there was a huge beautiful fire going the girls behind the bar had big smiles for everyone and were so helpful i will be coming back and hopefully they can

a few bulbs needing replacing in bar

staff sorted me an early check in with no charge or hassle which was much appreciated

helped us with early check in