only that my room was kinda far from the pool

time i went the bar wasn t air conditioned and it was on the hottest day of the year , but the rest of the hotel

wifi was really awful

cud do with more selection on room service menu but what i had was brilliant

breakfast

car parking it was rather tight to get out of your car with a car parked next to you all parked in the

they were having wifi problems at the time of my stay

the only negative would be no bar fridge. no aircon.

the wifi was weak

accommodation threatening to clamp the vehicle

good parking, friendly staff and a warm welcome

breakfast was great

room, really comfy big bed, great breakfast, nice easy parking, brilliant hotel, rooms feel luxury really really impressed by the customer service we

told to download the ihg app and i could get a late check out for 13:15

staff, cleanliness free late check out

excellent location and great food! also had a lovely spa and gym, very nice and clean

great food at the bar, gym and pool was also an added bonus and the starbucks, thank

lovely breakfast on morning friendly staff

good location, ample parking, good food and a well equipped gym and swimming pool

swimming pool was great to have with kids

breakfast was full of variety.

the fan in the room and the aircon in the main bar and restaurant

breakfast was lovely and staff were great

i liked the breakfast but my kids preferences wasn't there

free car parking near city centre thanks to guest service manager who gave us late check

we had a late check out because we arrived very late in the night with no extra charge

plenty parking easy for work in general i thought it was spot on

comfy bed well equipped bathroom free wifi

lots of free parking

the hotel has a bar and eating area offering freshly cooked evening meals and breakfasts

breakfast good

hotel and bar area

restaurant and bar food is very good and value for money

staff went out of their way for early check in

nice and quiet and got a late check out

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

great prices, short bus ride into centre. clean hotel, great bar and lounge area

the bar stayed open later

20pm and he was serving on the bar when we got back to hotel after our gig at 11

bit disappointed the bar got closed really early

were surprised there were no bar snack

where friendly and food was great and i got to take my dog in to the bar area while i ate my dinner so i didn't have to worry

would have liked our drinks brought to the table in the bar during the evening (as other customers received their beverages in that

beautiful location and gorgeous room which was very spacious. breakfast was lovely and fresh.

such good value for money, breakfast included, clean, gorgeous and cozy decor, comfy beds, and really friendly staff

was travelling with 2 kids so i was expecting a room 1 adult +2 kids but received the room 2 adults +1 kid so had to

breakfast was continental but okay (my kids ate free :)

staff is very helpful, breakfast is good

the buffet breakfast was ok - the options were a bit boring but there was always enough food to fill you up

staff they were kids wearing jean and a t-shirts look like no senior manager

hotel was clean, fresh, quiet, with a nice bar and restaurant area

24 hour room service was unavailable

room service was too expensive for what i got

gym wasn t open even though it was supposed to be 24 hours

charge on top of price of water to bring water up through room service

nothing. we didn't get chance to try out the gym.

traveled over from ireland for a united game on an early flight

room and conveniently located my kids loved the breakfast staff were very helpful and quickly resolved a few

even eggs they are serving only one type, so it's was tricky for me and my kids

location, excellent facilities including guest laundry

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

no easy way to order room service have to walk back down 3 flights of stairs if you want a drink

the wifi was easy to access and the restaurant good

spacious rooms. good location. free and easy parking.

restaurant and bar were nice

intermittent wifi signal. lack of a lift, with narrow stairs to carry bags up.

and so welcoming to us the facilities are perfect for all sort of ages, we travelled with our two kids under 10 and it was

me & my girlfriend were the only to eat breakfast ( rest guests didnt pay) and it was like for a kids breakfast because not enough quantity given so make you tell well before what you want but at

great for families with a great area downstairs with bar, big tv, pool table and activities for kids

facilities for kids

was a games area for kids which kept them entertained

are really comfortable, breakfast was lovely reception staff and room service staff were great

room, big bathroom, good wifi kind, helpful staff

unable to get the tv in the room to work . not a big deal for us but if we had kids

up three times by different staff talking us we needed to be out by 11 despite having paid for late check out

room extremely clean and spacious, great with kids as they had a bit of play space

no room service

the lifts need some renovation and the gym is limited but standard for a hotel.

reception and bar area, very friendly and helpful staff in reception

the mini gym was also a pleasant bonus and well equipped for a quick workout

price at the bar was expensive and the service very slow and drinks didnt taste very nice for the price

the bar staff didn't know how to make certain cocktails and drinks

also my check out time was 11am and because my coach was later on & the room was not booked out

the staff were so lovely and i liked the bar a lot

friendly and helpful staff, a couple of streets from the train station, friendly bar… great value, shared bathroom but plenty more toilets with 24 h access downstairs adjoining

allowed a late check out

room, very clean, friendly staff, great facilities- including a very nicely decorated bar which serves food downstairs

the bar downstairs was great for a few drinks before we went out and the staff were so chatty and

obliged with an early check in because our room happened to be ready

the staff were amazing and helpful in every way and having the option for a few drinks in the bar below is an added bonus

he couldn't do enough for us, and even had drinks from the downstairs bar brought up to our room whilst we were getting ready

i was offered a late check out for the inconvenience

in was quick and easy and i really enjoyed the option of late check out however i wish it was a little later

the charge you 10 pounds for late check out which is an unreasonable amount as

room, but they did place me in a higher, bigger, twin room with better views and gave me a free late check out, so they did all they could to minimise my disappointment

late check out till 1pm for £10

it was beautifully decorated , so spacious and free breakfast

we visit manchester we stay here, staff are really helpful and pn occasion we have had a free early check in which has been fabulous

having a late check out and no sleep, we returned to bed after breakfast, for someone to then open our door

when we arrived back after a gig, there was condiments, plates and cutlery in the lobby for a late night takeaway, which was a fab addition

for my husband's birthday celebration, as staycation i messaged that if i can request for an early check in they took note of that but when we arrived, the staff said that the check in time is

in the morning could have done with more of a lie in and i was going to see if i could pay for late check out

i did try to call/email the hotel beforehand to request an early check in/late check out but never heard back

could have offered late check out as we travelled far and didn’t arrive until late.

i had to request a late check out and they were so helpful and understanding

the check in staff member was pleasant. there was an option of late check out.

staff were amazing they were always friendly , professional and welcoming the gym was amazing small but got exactly everything you need the rooms were amazing they were clean

location and the late check out option

only downside is that there isn’t a pool and the dumbbells in the gym only go up to 20kg

very safe with my 4 kids

we also signed up to the loyalty scheme which allowed us for early check in

wifi works well

an early check in was no problem, and from memory, they even arranged for our bags to be taken to our

bad wifi connection in the public areas

it would have been good to have the option of having dinner/room service, but we understand the problem with sourcing chefs

wifi didn't work

location and early check in.

we could've had late check out

the gym was broke

staff accommodated us with an early check in which was once again requested in advance

no pool. small gym.

room facilities, coffee maker, fridge contents complimentary, comfortable bed, quiet, good gym

the room sparkled after housekeeping, the reception were super efficient, room service was quick and courteous and everyone was aware if their role

limited kids option in the restaurant

would be nice to have a hot food option for room service rather than just sandwiches after 2200

room was very nice - comfortable bed, adequate bathroom, and room service was always prompt and timely

friendly staff lovely clean hotel and bedrooms showers sparkling bar staff lovely easy access yo transport and city

everything we needed and very pleasant staff. kids liked it too.

they had coloring sheets for the kids to choose from

location for the train station, friendly helpful staff, comfortable room, nice bar and

jose was excellent when checking us in. breakfast was lovely and the gym was clean.

but im giving a big shout out to the housekeeping staff who were lovely, especially the man doing laundry who we spoke to in the morning

and kind and allowed me to check in at 12 in the day when most places wouldn t allow for early check in, it was clean and comfy would stay again

a laundry service would have come in handy too but these are just little things as we did enjoy the

clean, friendly staff, close to the center, good wifi.

is no refrigerator in the room, no ventilation in the bathroom and no laundry service available, they said because of shortage of staff due to covid restrictions

have been nice to have a more comfortable bar area a few more soft seats or a little

car park just round the corner cheaper rates if you stay in the hotel staff were friendly allowed early check in which

the early check in request was able to be honoured and the check in and parking process was very simple

lovely hot breakfast and fruit and yogurt

gin selection in the bar could have been more up market and a wider selection

self service laundry available on weekdays

s i remembered your name lol) who booked me in and sorted my wifi aggro out but made me feel like an old friend instead of a guest while still being

wifi a bit hit and miss

verygoodvalue, comfortable, helpful staff, good breakfast included. peaceful lication

spacious surroundings , a large lounge to relax in and secure off-street parking.

for early check in on the day even though our room was clearly ready so no additional work for the

the staff were a little standoffish at times, and communication around a late check out was mentioned to the staff the next morning

everything was great feom the early check in option to our clean room.

nice cosy bar and restaurant with good prices

i don't think this is an ideal place for kids to stay

we had to forgo our tea as the kids had a hot choccie

even managed to get me an early check in

shower cubicle was slightly on the small side but adequate. gym was very basic, no weights.

breakfast and breakfast staff were exceptional, polite, friendly, accomodating and the breakfast

modern, comfortable, nice bar area and great location

helpful, the room was ideal for a night's stay and had hairdryer and iron which impressed me, room service was great

room service was efficient, and food was lovely and hot

wifi was a bit slow

perfect when travelling to manchester piccadilly station friendly staff good room service for dinner was attending a course at the conference centre in the same building - so

bar prices not too silly

it was a scary moment for our kids

00pm for an early check in

we were 2 adults and 2 kids and had plenty of room

there’s secure parking available (extra charge) and early check in and late check out are easy to arrange (for a change)

small modern gym all very eco

the wifi was poor

breakfast was basic

room service was good

also the bar was big and impressive

a nice simple room with space. used the gym which was good for a nice 1hr gym workout.

staff were very helpful and lady who worked on the bar at night had every one in good spirit

a fantastic stay my 3 kids loved it was not happy that kids couldnt use jaquzi after paying for the but from was was

horrible except of that cold rooms ano no room service

being charged for the wifi.

to pay for me and my kids to use the swimming pool when we stayed in the hotel we shouldn t have to

lovely guy who checked us in and we had all intentions of joining the quiz, but kids had other

stocked bar , good music and seemingly very popular with locals

staff were great and made us feel very welcome with two kids of 6 and 11 - breakfast was yummy

that meant when our kids were sleeping, we could have a drink ud83cudf77 talk, and relax :) the large window ud83eude9f

atmosphere in the bar was great upon arrival, comforting and good service! really nice food too!

great really helpful at the bar changing my room when i'd booked the non en suite in error

to watch the stranglers at manchester apollo this hotel was perfect and the rembrandt bar was cool excellent

great late check out time and easy to leave, pop keys in a box and let yourself out

the accommodation for the price was extremely brilliant, also for hotel being above s busy bar it extremely quiet, i'd recommend staying here as i will if needed in the

the bar staff were excellent and make me feel so comfortable as i was sitting alone

early check in was not available, this would have made things easier but was not the end of the

wifi to short

no room

was very clean and tidy, bed was very comfy, staff were very friendly and room service was very good, hotel is in a great location and the room was a good price

perfect location, good wifi, very clean

an early check in but carpet in room was one of a few that were having the carpets cleaned so room was

early check in costs 10 pounds but the room and location was good compared to other hotels that i

early check in by 20mins

price of breakfast could be lower.

we didn't have breakfast but it didn't look very nice.

the room was next to kitchen and stairs and was at times noisy

there's a small shared kitchen area for making drinks and complimentary breakfast items for the morning

checking in is done at the bar in the pub below and was very friendly and helpful, taken up to my room quickly and shown where

be aware that the rooms are located above a busy bar with live music and that it can therefore be a bit noisy within the opening hours of the

irish bar below is very vibrant and staff are lovely

happened a couple of times during our stay that not everything on the room service menue was available or they ran out of the

perfect location

room service took a while for them to accept the order, needed to follow up

no adjoining rooms for kids

additionally i specially ordered and paid for some dippings and extras on a meal i ordered from room service which i never received

the cozy bar area & the cafe for breakfast in the morning is fantastic

the bar downstairs was lovely

i am an interior designed and i love all the details from the colour of the wall to the kitchen, bed and tiles

place is not good enough for kids, lack of activities and facilities for them

great with soft fluffy large towels kitchen well equipped including dishwasher tablet and laundry powder this would be great for a longer

wifi code wasn't shared with us, we had to ask for it

the food was lovely for breakfast, great selection too

staff were attentive and very pleasant the room was quirky and very comfortable the breakfast and evening meal were superb plenty choice and the open kitchen was a nice touch

buffet breakfast

very helpful and friendly staff that facilitated an early check in. extremely clean.

room service a bit fiddly. we ended up having to order in the bar.

property, modern and spacious, great bar area, bedrooms were nice and modern with plenty of room

room service dinner was delish!

early check in fee is high, 10 per hour

small gym with limited facilities; room service was poor

wifi, and bed seemed a bit past its best

to pay 10 for an early check in as we arrived at 2pm

excellent breakfast

they provide room service which is easy and quick

absolutely welcoming , beautiful, clean and well facilitated rooms with fantastic wifi, breakfast extremely tasty ud83dude0b , will gladly recommend, beautiful building inside and

dirty laundry was all over the floor

ld them but they said it just came from the laundry)

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council, bad key/lock

on floor to use it as the sockets was on the floor pretty much the hall ways smelt like dirty laundry the hot tap was clod and the clod tap was hot not safe for kids luckily my misses used it

wifi signal is not good.

bar open late, friendly staff, late check

great that kids can eat for free for dinner and breakfast

are really nicely refurbished and smart, staff are super friendly and love the self serve snack bar downstairs

special buffet for kids

and the breakfast was freshly cooked and just delicious

an amazing building with a stunning bar / restaurant area

literally outside the hotel for any essentials and we also enjoyed a two course meal as part of room service which was lovely particularly the tomato soup

the restaurant and bar was also well stocked and good value

we ordered room service which was fab

bar prices could be a bit cheaper

asking i was given a complimentary late check out as we were not arriving until early morning

the breakfast was a little limited

clean was able to have early check in breakfast was lovely plenty choice lovely spacious bathroom whole experience was

breakfast - this was such good value and a bonus location was superb for us as we were near the

clean and beautiful, rooms were great and very comfy, 24 hour gym was good too

didn t think i booked with breakfast so it was a pleasant surprise

breakfast was brilliant and the gym was excellent

breakfast

breakfast was excellent, so much choice , and again, the restaurant staff were very polite and

room service fumbled once or twice but all errors were rectified swiftly.

only minor issue was the room was missing a few items - laundry bag, bottle opener etc so i had to ring reception a few times

ght beside manchester oxford road station)

on this occasion the lady at check in just flat out refused me an early check in, and when i went back at 2:55, she actually made me sit and wait until 3pm before

hotel is amazing and well maintained, gym is great and the bar is perfect for a quiet drink

nice hotel bar that serves late night pizzas

an early check in from the concierge, which made a huge difference for my stay over the weekend

nit-picking but i thought the room service menu could have had a few more items as it was bit limiting

ry) early check in was granted with a quick phone call

24 hour room service . small menu would be suffice

toilet from the main bathroom good breakfast with a large selection plus help yourself free wifi late

reception staff very helpful and friendly. late check out was no problem.

staff are nice especially dominic who made sure everything was alright from early check in until i checked out

fantastic, breakfast great, staff so helpful and friendly, reception and bar - really recommend

wasn t the best, we paid extra for late check out and a staff member entered the room when my wife was getting out of the shower,

we stayed in room 5 with our kids

didn't change all towels or the cups in the room during the daily room service

decorations just added to the feel staff were so friendly and there s everything you could need room service great food and

location, breakfast, room service

wifi for rooms at the very top,its very weak

no parking

good wifi and nice big shower head

easy to get too easy parking

fast wifi, good heating, clean room.

although there is no private parking, there was ample street

major but please check wifi password- it didn’t work but managed to log onto the bar password below the

lovely bar offering good choice of beer

was given early check in and staff were all very friendly and helpful

stairs from bar going to first floor are steep and dark until you get halfway up.

nice bar comfortable room

loved the spaciousness of the rooms and the little added games for kids

hotel was great with kids, they were so happy there and the staff was amazing

what a wonderful hotel in the heart of manchester, we came with our kids we loved how quirky and fun the hotel was

the gym is amazing, room was gorgeous, good wifi, good facilities in general

) were only available via room service through the app

staff were friendly & had a easy check in room was great with all that you needed good bar area for hot & cold drinks

no late check out and heating in room poor

wifi perfect

everything. complimentary beverages, late check out. room was clean, bathroom was amazing ;)

got early check in as my birthday. they couldn't do enough. it was amazing

the staff is attentive and lovely. beautiful surroundings and a joy. free parking.

bar hotel was exceptional in every way from its beautifully restored and extended building to its

venue bar quiet, only open to residents on the weekday i stayed which was fine

the bar was affordable

stayed at grains bar many times over the year in many different rooms and have had a very comfortable stay every