the king bed jacuzzi room is beautiful pool is clean. breaakfast outstanding..

night the guests above me would not stop their kids from jumping up and down and screaming

breakfast was great

clean updated room, friendly staff, excellent breakfast ud83dude09

we wanted to use the spa but it was either out-of-order or closed.

with restaurant and room service readily available

i don't like to pay extra for parking my car in the hotel parking lot

called to ask of i could have late check out at midnight - nope

close to my work and they do have early check in for a fee.

pool an hot tub was great food was good from room service

bummer that there was no bar until after pool time (6 pm)

the lobby area, the guest service from one individual which was a woman didn't get her name, the pool and the outdoor seating was beautiful

the bar closed too early. no room service.

pool, large lounge chairs, stocked kitchen, ocean view, large rooms, free bikes, small store

comfortable beds, quiet, convenient to shopping, dining, the freeway, loved the pool and jacuzzi, very clean

only thing that sucked was the pool was closed due to covid

the breakfast was fantastic

would have liked if the pool was open a little earlier in the morning and a little later at evening

staff were very friendly, early check in was available too

we were there for a wedding and we needed an early check in

all just they never bring or offer the breakfast

some dryers in laundry facility not working

free breakfast is a joke when all you get is a granola bar and coffee

continental breakfast starts at 6 a.m. i wish you would start at 5 a.m.

pet fee is $25

and gym had everything i needed

clean, efficient in all ways, solid breakfast and coffee.!! friendly and relatable staff.

that covid 19 had me miss a great breakfast!!ud83dude2a

i love that they had 2 king beds for me and my kids.

very nice breakfast and eating area.

swimming and golf putting was so much fun.

- good breakfast - fresh food, reasonable variety

was great, staff very friendly, and kids loved the pool

i loved having the kitchen and the bed was amazingly comfortable

gym was less than fully equipped, but i did not expect it to be.

like having to walk through the spa to the outdoor pool

kids loved this hotel- there were fun places to hang out for kids, adults and families alike

spa needs to answer their phone

long check in and out wait, long room service wait

so comfortable - great gym - fantastic spa services

the pool area was beautifully maintained and there was a lovely built in grill

noisy room as it had the pool area under to be woken early and partying being kept up late

convenience of a kitchen

the comfortable bed. the clean bathroom and all areas. breakfast was extensive and satisfying.

liked the room, complete with kitchen and desk.

there were a couple of amenities nearby, a small grocery store, a couple of eateries, and a gym, so it's not like it was in the middle of nowhere, but not terribly close to anything

did not have continental breakfast.

didn’t like that although i stated that i was traveling with 2kids i only had blankets on the king bed not for the sofa bed

breakfast and pool and gym were really nice.

location right off the 101 plenty of outdoor seating staff is great free breakfast options to go clean

ich we didn't need)

the room was not properly cleaned and had absolutely nothing in the kitchen to use, not even a trash can

breakfast was excellent

nice pool and even outdoor grill if you like to cook your own stakes or find good restaurants close by

breakfast is not tasteful. it has only few things. the hot water has coffee taste in it.

the amenities offered were great, laundry services, gym, pools and jacuzzi, free wifi, and complimentary breakfast which was great for the hangover

husband loved the gym

having breakfast just downstairs was a great way to keep our mornings slow and stress free

comfortable and cozy room laundry facilities

every dollar counts), breakfast was good enough (the hot choices were just okay) but the selection was nice

easy parking, no fee breakfast buffet

clean lobby, rooms, pool area

was a weird stain on the bathroom faucet and when i ordered room service the utensils did not look very clean

room service staff was great and the security staff was great but

i liked that they had a bar, room service and breakfast if needed

i thought the hotel was beautiful. we had room service for breakfast.

gym too small and no small weights. would have loved a view of the hills instead of the pool.

times so no breakfast, pool, hot tub, cafe or gym

good location in the heart of westlake village. comfortable beds. nice bar with friendly staff.

pool area lacked the elegance and decor compared to the rest of the hotel

clean, easy parking, location

the pool was not open at time of stay.

room service person told me they had just cleaned the carpets

location, pool and garden, jacuzzi. pool area is very relaxing

wifi didn't work, tv would freeze

sitive energy making us the consumer feel confident to

cant wait for the new spa to open

beautiful, stunning, the pool bars restaurant and rooms are perfect, we have travelled all over the world and never stayed

hdmi ports locked out on tv , kids couldn’t plug in their game console

enjoy their pool

time there was a family with kids in the room above us and they were rather noisy making it difficult to fall asleep

sofa bed can be used without extra charge laundry service was free guest's request was attended to quite fast

kids were complaining about the blankets for the pullout couch were itchy

breakfast could be better other than that i really enjoyed my stay

the staff was very polite and the price included breakfast which was delicious

best pool always warm

they were able to get us early check in and late check out

24/7 gym, heated swimming pool

the restaurant and bar area was lovely, so comfortable

really like having an opportunity to do some laundry with a hotel as a lot of people are on roadtrip

the pool and hot tub are wonderful

nice salt water pool

then only offer $7 coupon for breakfast, no free breakfast

really convenient, nice grounds (loved the massage chairs!). and a nice pool/spa area.

one can walk to the corner strip mall housing a nail shop/spa but as we

they have laundry facilities which came in handy, and a single microwave that guests can use if in a bind

pool was lovely and our room

the august pool water was a bit too warm.

there is only two washers and dryers that take quarters to use, and two microwaves in the laundry room but the pool is nice and the grounds are immaculate

friendly staff, pool, laundry facilities.

location of the room was on the first night was horrible as the bar directly below and adjacent to our room played very loud music until 2:00 am and then customers

the hotel is very clean and have ample free parking.hot breakfast is good.

the loud music from the bar 2 blocks away

when i checked out in the morning we were given breakfast in a bag which i thought was nice considering the situation right now

tv was fabulous and breakfast was great every morning

noisy, close to the freeway. the pool was a little green.

pool was closed during our stay due to maintenance

room as clean, updated and comfortable. staff was friendly. gym was nice.

breakfast is great. nice hotel, good location.

stayed with 3 kids, but they refused to put in an extra bed, although we booked 2 rooms

moldy smell near guest laundry room

dryers at the laundry were really slow we waited until 12

pool and rooms.

clean , nice staff , big rooms , cozy pool area , restaurants and shops nearby

we did run out of laundry soap and pepsi but the store is very close!

clean, fantastic customer service! and a delicious breakfast!

the rooms has kitchen microwave exelent bath

staff were friendly, the bar looked nice but we didn’t have the chance to check it out

serve breakfast until 10 on weekends (i like sleeping in lol)

room was great and breakfast was really good!!

ol was closed, when check out time was etc) then asked me to use my charge card for 150 without

best about the hilton garden inn in calabasas was the location and that i did not have to pay for parking

it's very clean, staff friendly, location great, room great, pool great, food great

next to the pool on a friday night

room service was great too

breakfast area needs improvement

the pool was open too

staff were very personable, pool was clean and rooms were a nice size

a nice breakfast, lovely setting

the grandkids loved the complimentary breakfast

there is only pbs kids

breakfast at mikey's was fast and delicious; the facilities

and the kids loved the pool area

pool area and gardens were well kept and housekeepers were always polite and friendly

wifi in our room was poor

i would have liked cut up fruit options on the breakfast line

the breakfast was great and the gym was clean. parking was good too.

small towels, breakfast could be better

free breakfast was ok

comfortable lobby with cozy alcoves, coffee & tea in lobby, decent hot breakfast, water bottle fill station, rooms are roomy and clean, tv with netflix access, good

pool was absolutely freezing

would be great to be next to the pool

laundry room, and pool

but nice clean bathroom, beds comfortable and clean, nice tv, location is great, laundry and vending area are very clean and nice, staff are polite

nicer quality sheets. noisy people in pool.

really liked your pre order breakfast. hotel cleanliness

hotel is in process of getting a much needed renovation. pool was small.

the pool is the size of a large hot tub

the pool is not a pool. they need to fix it or pull it out and put in jacuzzi.

loved the breakfast

not have the breakfast the pool was busy on the saturday but on the sunday all the kids cleared out and so we loved the pool and the jacuzzi, loved the big comfy beds but the shower

i paid over $130 on a slow weeknight for a 3star hotel and i got no breakfast, no gym, no pool/jacuzzi, no business center, bad wifi, inconsistent air conditioning

walls were a bit thin. noisy people next door. dogs barking and kids yelling after 1:00pm

self service laundry

a group of 100 kids staying at the hotel, though the front desk clerk handled it very well!

the drinks during breakfast were not the best quality

little kitchen

one evening while waiting for laundry the girl at the front desk offered to make fresh popcorn for my 2 year old daughter who

love the kitchenette and large bathroom and also nice front desk staff and manager!

great comfortable rooms with a great pool and kitchen

parking garage is 2 blocks away, $30 a day to park, pay for wifi, gross breakfast

the room temperature in the central lobby and bar was cold

wifi tv worked great

location to our event. the indoor pool was very nice.

and outdoor pool

room service was super fast, 5-10 minutes, even if they said 30

in room snak bar n room service all premium channel watching needs to be longer time of

allowed a late check out

would be nice if there was complementary gym cloths, a pool, a sauna, and a more private business center

there is no pool or on-site laundry. the construction outside was noisy in the mornings.

pool, location the room quietness

- clean and comfortable - nice workers - air conditioning - free parking on the door really good place if you want to stay outside of la

it was one of the cheapest around. staff was friendly. fridge in room. laundry area.

i m going to the hospital with my husband it s close to the hospital it has a clean the pool for my daughter and it s clean and it has

the parking lot is a little scary

breakfast was excellent. location was excellent

the staff at the breakfast area are also very helpful and

the pool was fabulous! we spent and entire day in it! breakfast was tasty!

nice breakfast and plenty of viewing choices if you need to watch tv

good location, gave us an early check in. nice facilities and personnel and it was very clean.

indoor pool was a blast for my son

the room also had a kitchenette and dishware/silverware where we could cook our own food

the pool is more like a big tub and was usually filled with kids

the room had a kitchen , with the plates , glasses, coffe cups

the bar area closed to early.

comfortable and open air, which was nice because it felt breezy. enjoyed the swimming pool area.

i like pool area,nic and cozy

with a pool and hot tub

she even offered late check out, if we wanted

the location, rate, pool, amenities.

staying there for several days know that you need to bring your beding sheets and towels to the laundry room to be washed as the cleaning ladies won't come to your room to replace them

no pool access

easy early check in.

good beds and room setup. i liked the available laundry room.

no breakfast yet because of covid

the hotel manager offered us a very late check out but we ended up staying another night

was hoping for room service as i didn t feel well, but had to go downstairs to pick up my order

restaurant, just bar food

the room and bathroom were very nice and comfortable. the wifi also worked very well.

the pool is heated quite nicely and very enjoyable even in winter

seems like it would be a really good fit for families, enclosed pool, great breakfast, fridge and microwave in room, rooms are

also, the place was really nice and comfortable for the price and the breakfast was really really good

terrible wifi for school or working . overpriced

awesome breakfast

wifi wasn t to good but other than that we loved it

the breakfast not much to chose from

unexpected hot breakfast! very nice.

staff was a big help with tv and the breakfast was

the breakfast

was haunted when the lights flickered when i was out of the room they never told us about there pool

it's more like a summer camp for kids and event place with some rooms/cabins added

it's more like a summer camp for kids and event place with some rooms/cabins added

room was said to have a mini bar but we could not find it also website stated there were 2 additional restaurants but were not

have liked stronger water pressure in the shower anf some healthier options on the room service

food was not that good, we tried at the restaurant and room service and both were just average

great staff, warm pool, great breakfast, nice gym

location, cleanliness, quiet, comfortable bed, great breakfast

nice and comfortable. liked the pool and spa and the hours for it too

clean, friendly staff, free breakfast

early check in

it’s super clean, convenient and breakfast was great

spacious rooms, very well equipped kitchenette

the pool gates location and access was more challenging than it needs to be.

the breakfast and ooey gooey cookies were awesome too

a beautiful outdoor pool, complimentary parking, complimentary breakfast

everything! slept like a baby. awesome breakfast. great laundry.

very clean , dog friendly, good breakfast, nice staff

breakfast was not really good

prepared snack&water packs for kids (and cookies at reception) was a real bonus, gym and lovely pool, ideal location for access to universal studios, santa monica etc

pool water was not warm but that’s a personal preference

breakfast was good with free coffee and hot coco available at all hours of the night

is a peloton bike in the gym that was great to try out

no free weights in gym

the breakfast was really good

pool clean, towels at

it was a great stay and for my dad to say he liked the hotel and the breakfast topped it all

own bath products and lotion, etc, i can only attribute this to either the cleaning supplies or laundry soaps used on sheets and towels

i needed a location outside of downtown la . staff was accommodating for early check in.

the breakfast is better than most hotels in this class, which was a really nice surprise

stayed two nights here, friendly staff, a good breakfast, 24hr gym room was small but had enough to complete a work out

i was able to get early check in and late check out

the courtyard pool area was very cute and definitely made me want to just hang out and relax

the gentleman on the phone when i called to ask about early check in was very rude but the lady at the front desk was extremely

nice employees,pool and lots of tv channels.

we loved using the pool every day

gym music was a little too loud.

the late check out.

pool was not heated rust in tub slow to drain tub very thin walls 10$ per car parking fee hubby and

rate was better than average for the area, and liked the pool being heated, and that breakfast was offered

loud kids outside

rooms are clean, pool and hot tub are fantastic

i wish the restaurants and room service has been open.

not room service

room was right above the pool, kids playing in the evening would be a problem but we were jet lagged so able to fall asleep

i think it was nice that they had a nice gym setup and the pool.

it was a very nice room with a functioning yet cute kitchen

breakfast it was amazing the room was perfectly set up

the outside pool area was great for gathering and cooking

there could have been more kitchen ware in the kitchen

breakfast was a good location, and the bed was so comfy and was so clean.

super friendly staff who helped us out with using her laundry app. rooms are spacious and clean.

many broken amenities now, from the ev charger to the soap dispenser

the gym was great

excellent and varied breakfast menu

otherwise, amazing and the gym was super fun along with the pool area

great little gym, and kids enjoyed the pool

location, great breakfast, lovely staff, pool & gym. denny’s right next door a huge plus

close to six flags, super clean. breakfast in the morning

the gym needed more weight dumbbells i know they had some back then but not anymore

clean-access to laundry facilities-great breakfast-wonderful pool-friendly staff-quiet-trolly

was good the room is clean what more can you say thank you so much bye-bye kids have fun swimming pool is clean it was just hot but that’s it thank

the breakfast selection was great

the pool that i didn't have a change to use

the breakfast was delicious

breakfast was very good

peaceful area. good proximity to malibu. great breakfast. all round brilliant b&b

whole stay was an important part of our holiday and it was great having breakfast with the owners who were very helpful and interesting

great breakfast and enjoyed the visit with the other guests over breakfast (they even accommodated food

very stylish place. well equipped. tasty breakfast. very nice manager.

breakfast prepared by christian was excellent - even homemade bread

comfortable room. as expected. gym. clean.

has everything i needed,room was very clean,beds were very comfy, we used the gym, is open24/7 everything was good

amazing employees, amazing service in the bar and restaurant, and a fantastic quiet night.

bathroom toilet is low to ground. gym was subpar. equipment outdated.

for late check out when i arrived

the size of the rooms and the breakfast is very delicious!!

in the door that’s a 10 for me, this is why i return to the same hotel every time i take my kids to six flags

gym was small

not taking breakfast to my room.

it would be nice to have bagel or cereal option for kids

they currently don't have room service, but do have a limited 'food to your room' type thing, however the extra fees turned

didn t like that the wifi was off during my entire stay , the jacuzzi was dirty and wasn t working as well i asked the

the pool and hot tub looked pretty cloudy, and lots of debris was floating around.

thing i could say was the window looking out from the gym needed washing and the awning repaired

women with a pack of kids were at the pool all day who were not guests of the hotel

awesome customer service, great selection breakfast.

the breakfast and staff was amazing!!

breakfast could be better

the breakfast bar always had a nice selection.

great location. nice staff. delicious free breakfast. clean room. comfortable beds.

was cleaning pool on open

out of food for breakfast

great breakfast

size' use of kitchen

loved the little kitchen area

there is a 24hr laundry room on site

value for money and onsite laundry facilities. bathroom was reasonable.

if i needed to make use of laundry facilities they were available

they have a laundry room, ice machine and a snack machine

all rooms are non smoking but there is a small ash tray in a smoking area by the laundry room, which also has a couple of vending machines, as well as ice machine

great location, extremely modern and clean. the bar patio was a nice touch.

onsite parking garage and great front desk service. plus a gym.

and we walked down there every morning for coffee (two really nice gourmet coffee houses) and breakfast (one was organic and gluten free, the other was a basic diner with fantastic food)

minimal breakfast but good quality

not only is it a beautiful boutique hotel, they have a roof top bar and patio

pool

breakfast was in a convenient location, well planned and good options

kitchen drawers and cabinets were not clean

breakfast was always good.

breakfast was good, friendly staff and room was very comfortable.

the pool, the ubication

the pool

no hair dryer or fridge. pool not yet open to public.

great staff need a pool

i didn’t have time to go to the pool.

the room was clean. staff was nice. pool was clean. great location from our venue.

didn't like the fact that i booked here because i was told the pool was open (meaning usable) and when i got there it wasn't

nice pool

i wish the pool had been bigger!

a bigger pool ! but space is prohibited.

bedrooms were private, oven / microwave combo was good, clean, wifi was good once we got the pw for the old town cafe, dimmers on lights was good, toilet room

not enough parking

large room with a lot of amenities. they even have a guest laundry room on site.

bad wifi connection, uncomfortable bed and limited parking spots inside the hotel

wifi was in and out at times, especially when kids were on ipads and it kept kicking them out

put short stays in another area to avoid the discomfort of the noise, the yelling, screaming, kids running up and down hallways at 1am

was happy with my access to the pool from my room and the quiet peaceful environment inside the valley inn was so enjoyable

felt safe, easy to park. the kids at the front desk were easy to work with.

it had lots of space and there's a laundry room available to use

balcony, pool

the hotel also has an arrangement with a terrific gym across the road from the hotel

wifi connection

the staff so nice and the restaurant and bar are excellent

shout out to jessie on the bar and jessica in the restaurant for being awesome

hotel with bar and restaurant

parking could have been better but considering it was good

didn't like the fact that the police freely enter the parking lot and harass the guest for no reason

also i love the design of the building with the swimming pool in the middle, although parking is a bit

the pool area the rooms and the emplyees

i was unable to connect to the wifi

the cleanliness and the special breakfast time with such a variety of healthy food to choose.

very busy and breakfast staff had a hard time keeping up

breakfast was good. the hotel was clean. the staff was nice.

clean and staff are nice. great service and breakfast has options.

handicapped room shower and breakfast selection.

good wifi , beautifful view of the lake from my room, place was quiet during the weekend, came monday

small small room and pool was never open

the wifi was given to me , but it was very slow

pool right on the side of busy street

room service was right on schedule. i appreciated that

was a fridge in our room but no microwave; however, we were allowed to use the microwave in the laundry room

bathtub, on-site laundry

microwave in laundry room and is not working good you put your food and waiting for more than 10 minutes to worm

staff,parking,wood floors,clean room,laundry room and microwave 2 vending machines equipped with drinks and a variety selection of

laundry facilities. friendly staff. great location.

small pool

the pool wasn't available

the bad tub doesnt work its been cancel and the pool in the property is not working

pool to small, the spa didn't work properly

the pool wasn't filled and parking was tight.

late check out

bed was too hard, the spa was not open, and no breakfast

have a laundry room if you don't have quarters for guest to wash

laundry is not working

comfortable environment. great pool/spa

we love having access to a pool and even other guests were friendly

early check in, wonderful housekeepers

laundry cost an arm and a leg definitely overpriced the staff was rude as hell no microwave in the

pool was okay

laundry on site was handy for me, and it was nice to have a swim in the pool on a hot day

and pillows wore out very noisy would never use this place again the pet fee is way too much didn't get sleep maybe a half hour of sleeping 8 hours of trying to sleep

plus their late check out time is great if you don't like mornings

big window facing the pool

laundry room didn’t work

laundry hang on railings, half naked children running around, barbecues giant flames burning near

parking very gated community

always clean safe parking

about the property, the safety of the gated entry , the view from my window inside the room , the parking that is on sight , the cleaning staff , the room was perfect

no ice machine and parking lot very small and had to park a few feet away from site

plenty of parking and reasonable prices

sheets smelled like they were fresh out of they laundry

) this hotel does not have a laundry room

we are not usually ready to go when check out time rolls around (1030) but this hotel offers late check out until 2 pm for a

no laundry service

parking

doors&windows on the first floor are right up to the parking lot so be prepared to hear everything with people at their cars or the room next to or

the wifi is absolutely terrible do not depend on a reliable wifi connection

it s a working progress, but for the price i paid i had a king size bed, cool a/c, hot bath, wifi and regular scheduled tv

good customer service and room service. felt comfortable.

pool seemed medium to small, breakfast fare average but expected for the value

breakfast was a little sparse but adequate. the staff was great!

breakfast was a nice selection of cereals, yoghurts, fruits etc

the swimming pool and jacuzzi were the cleanest

in the morning i love the people that served breakfast they were so polite and helpful

the breakfast was ok

nice comfortable bed and clean bathroom. good breakfast.

pool area clean and

easy access to laundry, pool, and breakfast.

we wanted to bbq pool side