the wifi worked well

parking is limited

not enough parking

parking was a little difficult

paper thin walls. we must have been next to the laundry. at least that's what it sounded like.

breakfast was good, friendly staff and room was very comfortable.

my daughter had breakfast. she said it was good. not lots of selection

large rooms with kitchen.

friendly staff from reception, to kitchen, to maintenance.

pool

ended up staying 3 nights the first room there was no wifi unless you went outside

the wifi was not working

the wifi was given to me , but it was very slow

pool right on the side of busy street

weak wifi. no complimentary bottled water.

to cristal vargas for letting me have a early check in

i was able to complete a load of laundry which they have on site

the pool was okay, however it needed some clean up

a little bit of noise weird ppl just park outside the pool

laundry cost an arm and a leg definitely overpriced the staff was rude as hell no microwave in the

it was really comfortable stay, we also liked the breakfast very much.

it had a small pool and hot tub, that our kids enjoyed

swimming pool much smaller than indicated in photos

then, because of covid, breakfast items were all still pre-packaged

breakfast was great! the help was outstanding--looked forward to their morning cheer each day!

pool was great as was the hot tub

breakfast ended to early.

it was very over priced but we had a kids' weekend sporting event in carpinteria

pool area clean and

nice comfortable bed and clean bathroom. good breakfast.

i only stayed three nights so did not get to use all the facilities like the pool and gym which looked good as well

gym has minimal equipment

charged for parking gym in bad condition bathroom had leak

pool was not heated rust in tub slow to drain tub very thin walls 10$ per car parking fee hubby and

we had efficient check in, really friendly staff especially at the breakfast bar area

clean, good location, comfortable bed, well equipped gym.

by the pool, needed to be cleaned, and refilled with paper towels

front desk and breakfast workers were very helpful and friendly.

room, awesome costumer service and delicious breakfast

roomy, clean rooms, free breakfast, gym, friendly staff

pool and jacuzzi were clean and nice

theres also a pool

spa full of leaves, patio not swept and had cigarette butts

the pool and spa where very nice ..breakfast was very good ..staff was excellent .

the contental breakfast

she put me in the room i ask not to be near employee laundry room,or an exit door, and what did they do put me at an exit and a laundry room it was so

brand new hotel, clean and nice small swiming pool outside

nice pool and hot tub area

comfy and breakfast

parking, a lot of seating available in the dining/lobby area and by the pool

wifi, no wifi here does not make it ok

wifi didn't work

i reserved a king suite with bunkbed for my kids

i booked the hotel for my adult kids and paid for them but i was staying at the hotel i was at closet to my wedding venue

wifi was a little slow. and people next door playing loud music

staff the service was awesome, the free breakfast and wifi were great, the pool and bbq area were great as well, very quiet and relaxing

i then wanted to use the dryer in laundry room but there was an

guest laundry room

no pool access

they offer a laundry facility but they do not offer detergent or softener

excellent bar and lounge area! with great food prep from the kitchen

great breakfast...great service at the bar as well

pool n hot tub dirty.

very welcoming staff, lovely property, good pool and breakfast was superb

location met needs, early check in provided

the pool and jacuzzi closed. just open it. there's no good reason for it to be closed still. i

quality: the kitchenette was well/stocked, the room was spacious and clean, the staff was courteous and helpful

breakfast was very good

everything was up to par in their suite. kids had an amazing time in the jacuzzi tub!

the hot breakfast was amazing! loved the pool too!

no microwave in the room it was located in the laundry/vending machine room

pool jacuzzi huge bathtubs. nice quiet. good place to sleep.

it was one of the cheapest around. staff was friendly. fridge in room. laundry area.

my wife liked the pool very much. i liked the convenience of the location.

economy rate, clean bedding, clean economy towels, coin-op laundry facilities, nice pool and hot

rooms are spacious. staff is great. breakfast is good. gym and laundry area are a nice addition.

had a problem with dryer & they jumped on it so fast it was fixed before my laundry was done

also, was expecting large fridge and kitchen area from town place suites

the parking was great, the front desk staff were great, the room was clean and the full kitchen was just what we wanted, also the location of our room was quiet and far enough but not to

staff was mostly nice, and they accommodated an early check in

a group of 100 kids staying at the hotel, though the front desk clerk handled it very well!

laundry facilities (washer and drier) were an added bonus

kids in neighboring rooms were loud.

24 hour gym and water filter, clean facilities, welcoming lobby

appreciated the clean and maintained amenities - hot tub was the perfect temperature, gym was small but kept, etc

close to the 1 oh one and businesses i needed to use and that it had a laundry facility

to have access to laundry

the pool looked gorgeous (didn't swim this time because it's

laundry room, and pool

laundry $4 wash and $4 dry. that wasn't cool.

rooms were very nice and clean they had a great breakfast and pool area was beautiful.

breakfast was great yummy cereal for the kids, along with eggs, bagels, and coffee

wifi in our room was poor

breakfast at mikey's was fast and delicious; the facilities

it was good for us that it had a laundry room so we could dry our

the pool and patio with the firepit were nice places to hangout

a small bistro with a small bar to purchase cocktails

it’s not that i didn’t like, but there’s really not a bar tender available.

pool and staff

the staff was very nice and the little gym was nice also.

also while there was laundry facilities you had to buy from the front desk but there was no signs instructing to do so

could use an on-site laundry for guests

also no gym as they are remodeling it

ud83dude09 treadmill was out of order in the gym

pool/jacuzzi opens up too late in the morning to be useable

the breakfast each morning was delicious, the room was very clean and the location was

it's great breakfast ''

noisy, close to the freeway. the pool was a little green.

early check in was done

breakfast. cleanliness . gym.

kitchen needed some tlc. wasn't disguising but could have been cleaner.

when i got out of the spa i cleaned up water on the floor with a towel and it was so filthy and sticky like the maids

room and how you had a choice on dimming the lights to the rest of the room and spotlight on the spa tub

enjoyed the spa room relaxing

a very few dish in the kitchen, there is no sponge and dishwasher liquid so you can not was your dish between two usage

room was very clean, the pool and the hot tube were an awesome bonus

machines at the gym can use a little upgrade or maintenance

they have a laundry area if you need it and some machines to work out but no gym really

they have a laundry area if you need it and some machines to work out but no gym really

great breakfast, comfortable beds, nice pool and easy check in.

it has a heated pool as well

great breakfast..plenty of food

staff. cleanliness of rooms. breakfast. price.

the kitchen was really nice too and would be awesome for longer stays

liked the continental breakfast.

the pool was dirty not been cleaned in a while

the pool and the hot tub was not that clean

the pool stays open late

swimming pool & jacuzzi.

the spacious room and access to the pool

broken ice machines. broken laundry. no iron or ironing board.

laundry machines you have to have cash

friendly staff and has laundry facilities

50, however i was left with hunting down a laundry facility that was open (nye) in order to dry my clothes, as the dryer which charges $2

wish there were a change machine in the laundry/vending machine area

it was nice having a full kitchen to cook

swimming pool was not clean and also jammed.

of parking and the layout was right next to a quiet golf course

using the amenities, pool & spa, were great

having a pool near our room was great but on the last day they were doing work on the pool

no gym on site had to go to gold’s gym

our breakfast was 25

we didn't have the chance to try the swimming pool because we had to go early and there was a very nice conference room in a beautiful

really convenient, nice grounds (loved the massage chairs!). and a nice pool/spa area.

to bad we could not stay for the evening's bar and restaurant

didn't know the hotel had breakfast, but it was offered to us

continental breakfast served

comfortable beds, breakfast was decent- croissants a bit stale but eggs were freshly hard boiled

quaint boutique type of hotel. very quiet at full capacity. decent continental breakfast.

very clean, nice room, good breakfast.

didnt like that i booked a king room with spa and recieved a full size bedroom with a spa im glad it still had a spa but i wanted my king

the motif of the building. great restaurant and bar area.

the room was very clean and comfortable and the decor of the rooms, lobby, restaurant and bar is lovely

spa tub in room was amazing staff couldn't be nicer, genuinely friendly.

we also enjoyed how large the spa tub was

pool in hot tub we're working but they closed earlier then most

property is cute looking on the outside, has a pool, hot tub, and gym, and the rooms are updated and look nice

pool hours were great, tennis court was very nice had rentals for club and balls

quiet, good breakfast, pool, beautiful yard

the rooms were clean. the area and pool were nice. however there was no microwave.

breakfast, gym, room,

breakfast starts the day location is ideal for visits staff always friendly have not complaints

pool needs to stay open longer

location and breakfast was excellent. the overall stay was comfortable and quiet.

great facilities including laundry and business centre. very friendly and helpful staff

free breakfast

clean, efficient in all ways, solid breakfast and coffee.!! friendly and relatable staff.

that covid 19 had me miss a great breakfast!!ud83dude2a

good breakfast, clean

i love that they had 2 king beds for me and my kids.

location. easy to park and unload. great morning breakfast offerings. great fitness room.

the pool although small, is perfect temperature and not dirty

kids screaming and crying, no view and the free breakfast was a joke

especially since our grown kids have had to move back in

breakfast. the room was very comfortable.

kids enjoyed the pool while my husband and i enjoyed the spa

pool could be open later than 10pm.

is in a nice location, but for the price and all the additional fees (parking fee, resort fee, pet fee

the overall quality of stay was incredible. also the pool and beach were great.

you have the motel grounds with pool and spa and the beach plus walking distance to several restaurants

hard to park

had an unequipped kitchen with full size refrigerator and car port parking

kitchen with gas stove , microwave and large refrigerator, very clean room with nice hot shower ,

price, the managers and having a full kitchen!!’

was way better than expected and the spa tub in the room i stayed in was huge

facility, view, breakfast

location is great, nice to have a breakfast included when you have kids.

hardly any furniture so looks pretty empty the room=notices to have the kids not scream might help, especially when we choose a 200$ plus room, one expects quiet time

was no gym, a first for any holiday inn expresswe stayed in

really comfortable wifi difficult to connect to

wifi coverage was sporadic and hot water in shower varied but overall a nice hotel

rooms, great cleaning service, good wifi, hot jacuzzi and pool till 11pm, had best breakfast ever in usa in a hotel, shuttle bus to

we like the location of the hotel. the room was big enough.the kids like the pool.

room service for breakfast, all food served in cardboard bowl, or to go boxes

outdoor places to relax at night would be nice, even a firepit for kids to roast marshmallows

i was impressed by the gym

it was a weekend so there were kids running up & down the corridors … awful

you charge for an early check in or late check out- how about a discount for a short stay, esp if you re not sold

wifi don t work spent 25 minutes with tech support before critical business meeting

you for waiving the pet fee - was there due to fires in area - that was really nice that you did

addition of attractive new curtains and european style bed coverings plus a minor upgrade to the kitchen(

the kitchen

quick friendly check in, extremely clean, nice kitchen and super quite

loved the upstairs kitchen unit which although more homely than up to date with (important to myself) nice, big

we were accommodated for an early check in. staff rearranged rooms for a downstairs room.

i wished we could have visited the bar at bogie s but it was closed while we were there

the pool was heated and our kids didn t want to get out

eating breakfast, the staff at the restaurants did not seem familiar with the concept of having a golf cart come and pick up my 86 year old mother and give her a ride back to her room

room had a gorgeous view and overlooked the little lake near the golf course

state of the art gym overlooking a nice quiet pool

the wifi is secure.

didnt like the parking i have a full size truck and it was very difficult to turn around in

it was quiet with good parking

parking at door

30 extra dollars for an early check in at 1:00 pm -3:00

offer a lovely continental breakfast, complete with belgian waffles, but my timeline didn't allow me to indulge

more orange juice for breakfast!

the free breakfast wasn’t great.

nothing, well maybe breakfast, but not that important. do i get a free room for doing this?

was no breakfast

it was expected, but still it would be nice to publish information that pet fee is $25/night

morning coffee was delicious. location was great. dog friendly. kitchen was convenient.

the spa was amazing

the kitchen has a huge refrigerator, standard size range,oven,microwave

we were treated to a kitchen suite with a full-sized refrigerator and gas stove/oven

nice small pool

i had to go to the office and laundry room for supplies

lots of other families and a pool

pool not open

a lot of space parking clean rooms pool and close to the beach

the next room was placed next to the laundry/ ice machine and house keeping room which woke me multiple times

also, could not locate the laundry room to get ice

complementary breakfast was fine

the breakfast was not free.

breakfast was relegated to denny's across the street and was to be served until 9:00 a

the pool was great, room was very comfortable and clean, best part is easy access to the beach!

staff, cleanliness, room service!

phone didn't work, and i couldn't order room service

construction but staff and room, grounds and fitness room more than made up for it

beautiful hotel. clean. pool. minutes from beach.

service, the attention to detail and all the things you offer for entertainment, from the indoor pool to the arcade, the fact that you have a nail salon and a barbers

long check in and out wait, long room service wait

coffee bar in lobby is wonderful

also, there was no information in the room for the 24/7 room service request if needed

so comfortable - great gym - fantastic spa services

friendly workers great breakfast

staff was a big help with tv and the breakfast was

the the breakfast was fully stocked and the area was clean

friendly staff - jaccuzzi and pool

room was clean, breakfast was good. brewery right next door for some beers & dinner.

wasn’t worth the price. no pool or jacuzzi. no breakfast

we got upgraded to a bigger room with a new kitchen and new bathroom

complete kitchen

much better to put one large bed and a table /chairs in there ( or even a twin for kids…

the suite which made a perfect workspace separate from the sleeping area and it came with a kitchen

the breakfast was top-notch

good breakfast, great pool!

amazing breakfast included ud83dude0b

only 1 laundry room

had a great time in the bar with the staff. great breakfast

deadbolt on a door that doesn't close fully, some weird burns on the sheets and also stained, laundry is also stained

no laundry on site, referred to laundry next door in strip mall

staff and has laundry room on premises

pool was greatly appreciated , especially because it was at least somewhat useful as an exercise

breakfast had so many choices

the bed was great and the pool was open early so i could have a swim before check

location. pool. bed comfortable. did not try breakfast. friendly staff.

the breakfast was great, the kitchen in the suite was much bigger then we thought

swimming pool was nice and clean

loved the pool area, pool was a lovely temperature

breakfast gets a bad rap in the reviews and i don't know why--i was there four days and it was

restaurant / bar closed, shower stream weak, very dated interior room decor,

the gentleman that was working the late shift kindly opened the gym for me before hours so i could work out before work

comfortable beds, quiet, convenient to shopping, dining, the freeway, loved the pool and jacuzzi, very clean

the lobby area, the guest service from one individual which was a woman didn't get her name, the pool and the outdoor seating was beautiful

pool could have cleaner.

in the pool and hot tub area said the hours were 6:30 am - 10:00 pm; but the facility didn't really open

pool, large lounge chairs, stocked kitchen, ocean view, large rooms, free bikes, small store

i wish the parking spaces had reserved spots that matched the rooms for each of the rooms

wifi code should've been provided at time of check-in so one doesn't have to go back to the office

not enough parking

everything was ok but wifi sucked

strange parking

that is during covid, it is disappointing that the pool is not accessible

the breakfast was decent

the morning breakfast was excellent

pool had a lot of leaves and bugs when we wanted to get in it around 3 pm, but that's normal at

the pool had easy access steps, umbrella tables, and numerous loungers

great pool and jacuzzi , underground free parking

pool is still closed

the 1st step in to the pool was super slippery

the lobby and main area renovation was complete, the pool was torn up

we had one of our kids get sick there and the house keeping women was very nice and helpful

back, this is a great place to come as a couple for a peaceful and relaxing getaway or with your kids

the bed was amazing and so was the room service

i thought for the premium price i paid, they should have been able to help knowing i had 2 kids and a lit if baggage i needed help with

to noisy freeway and parking structure where kids hang out in their cars

the pool and gym are included with the room stay

amazing staff, beautiful accommodations and grounds, great gym and spa onsite.

maybe just bring back the old pool menu

the staff at the pool area seemed politely impolite and you had to walk to the bar to get attention, the dishes was left all day by our chairs

tv sound didn't work, was only brought one fireplace log, in room massage was disappointing, room service took forever

location is good. gym and pools are good.

lots of parking, we were pulling a trailer and not many hotels can park a big

location off the freeway, quiet, quaint, sufficient parking, clean, nice and friendly staff

wifi was a little weak and kept cutting in and out in my room

love the pool & gym that's available to guests

lkie continental breakfast all theay had was waffles oatmeal and cereal

the location, the cleanliness of the rooms, the breakfast, and the gym.

was very friendly (early check in without any problems) rooms were clean and big breakfast was also

our kids enjoyed the pool (which didn't smell like it was overly filled with chlorine, definite plus),

pool, jacuzzi and gym fresh fruit and coffee available in lounge

guest laundry very useful

improve the breakfast quality

each room has its own wifi so its nice and walls are thick so you dont hear other people

limited parking

gravel parking i had to park in the street

think from the pool heater

the hotel was clean, the staff courteous, room service was excemplary, pool was great

pool, patio, full bar, and restaurant

quiet. lots of free self-parking. nice bar area.

desk attendant nice at late check in, but didn t give info about breakfast or pool hours or locating snack room

i didnt like that the bar was right in front of the elevator

didn’t like that although i stated that i was traveling with 2kids i only had blankets on the king bed not for the sofa bed

breakfast was good. by the pool area

minutes from malibu beaches which is why we initially booked here - guess what the kids loved the pool and hotel so much we didn’t make it to malibu beaches

clean, spacious, easy parking, good breakfast, safe.

time for breakfast is short

breakfast was minimal

clean room, refreshing pool, and delicious breakfast.

breakfast needs to start earlier than 7 am, and the breakfast room needs to be much larger, with

basically a full kitchen in the room

good breakfast staff very friendly

the mattress and we have hit our legs on the metal hooks it had, so many times, especially the kids

fitness room very nice and open 24/7

the spa room we got had a spa tub in our room and it was super cool

the king bed jacuzzi room is beautiful pool is clean. breaakfast outstanding..

pool and hot tub was clean and well tended to also

there was no blanlet on the fold out couch or towels out by the pool.

clean with good size rooms. great staff pool little golf putting course

the rooms are large and having a kitchen with a dishwasher is a great bonus

am from hawaii, stayed for 5 days and each day-breakfast of hot items a different selection which we enjoyed

pool and hot tub was amazing as well as the gym

pool/ jacuzzi

the pool was great too

my favorite place to stay. great location and the staff is amazing. love the pool and hot tub.

not get into the spa one night

pool and spa were clean and inviting

no breakfast.

bathroom are clean and neat and spacious, the beds are comfy and the room is quiet, the swimming pool is clean and the water is warm and perfect

late check out and the guy left the key in the mail box! perfect!

location to my golf course

pool is not really a pool, more like huge hot tub

great location and right across the street from the golf course

proximity to golf course

clean and close to soule park golf course

was perfect - very near the golf course and the main strip

location it's bed it's pillows it's heated pool the helpful staff our room and beds made fresh every day completely happy with my

too many kids.

also kids pool could be a bit monitored

i would highly recommend a spa treatment if you want to unwind and relax

room service staff saturday night was rude

since we have kids, the pixie pool is the only place to swim and a 70 degree pool in january doesn t quite cut

breakfast was too limited.

room was great and the breakfast was quick and easy.

breakfast was togo due to covid.

i would have liked more choices for breakfast. the bathroom door hit the toilet.

beautiful pool and jacuzzi. very friendly staff super clean

lengths so i’m familiar with the whole property and some of the staff members and also the laundry

breakfast could be upgraded, besides muffin or energy bar, coffee was good...

pet fee is $25

laundry room was very nice

some dryers in laundry facility not working

very clean and quiet. lovely pool.

we had asked for early check in as we were coming from a medical procedure and was told before we booked to just

were some slightly annoying kids in the pool when we were trying to relax, not sure why you’d choose to take your kids here on holiday as

room 8 great feeling pool

the staff, but check in went smoothly and they called me to say that my room was available for early check in

the customer/room service was prompt and exceptional

view from room, swiftness of room service, staff very friendly, bidet toilet was awesome!

additional services, such as the spa and exercise apparently were not onsite.

no gym, expensive room service menu

there is no spa on site and there is no gym on site