) the pool and hot tub were so clean and inviting

only thing we weren t happy with was our breakfast ordered as room service

of the pool s rules is guests have to take a shower before use it

plenty of parking and close to our room

a little hidden gym

is no dedicated restaurant, and breakfast is served in the hotel lobby

good breakfast. super friendly staff. clean room.

breakfast was moderate but good, room was large and clean.

breakfast just minimal, outside not welcoming. rooms and beds great

the breakfast was more than i expected, they had 2 waffle makers along with bread, bagels, muffins, and

location, courtesy shuttle, value-2 queen beds with kitchenette delicious muffin and good coffee

clean and comfortable and good kitchenette and good breakfast = c good value

the hotel even got a gym and pool

was just disappointing: muffin and juice pack and granola bar was not something we expected

kitchen and large room location and easy parking

sally at the front desk went above and beyond to secure an early check in. she was amazing!!!!

there was a guest laundry too which was a bonus

staff accommodated our needs (early check in, late check out, cleanliness).

staff accommodated our needs (early check in, late check out, cleanliness).

was great, was able to book last minute, laundry facility was great

breakfast was

breakfast was okay. houston was very friendly and helpful!

great location. great value. very comfortable. breakfast room very much appreciated.

the breakfast was good, adequate. room was convenient to town and comfortable.

there were treats at the front counter, there's a free breakfast with healthy options

gym is nice, large and quiet. a couple of the machines need maintenance.

gym needs more equipment and they should provide towels.

no bar of soap

we got a cheerful response to our late check out request

on checking in the staff member offered us snacks and water as the cafè and bar were closed

wifi was very week

parking lot a little dark

quiet and close to town. good laundry facilities as well

very handy with the inhouse laundry

plenty of parking

also, laundry facilities that require coins

bathroom and kitchen were good

i liked that they had laundry facility, room/bathroom clean, beds comfy & check in easy.

laundry facilities are an added bonus

everything there is laundry machines you can use to do laundry well there and price is cheap new very clean washer and

it had everything i needed- comfy bed, tv, nice bathroom, mini kitchen.

they had cleaned the parking lot so that when you got out of your car, you did not have to step on ice or snow

sound proof, walkway falling apart, old fridge didn t freeze well, very small place in the kitchen to hang clothes

we had a kitchen included in the room, no fan which made it impossible to cook without stinking up the room

room itself is basic but comfortable and has ac, a small stove top, kitchen sink, and fridge

bed was great, the renovations going on did not interfere with us at all and they included a free breakfast

the breakfast was generous with a good selection of hot and cold options

the did up a scavenger hunt for the kids and had a whole story

delicious free breakfast each morning

out too early for breakfast, unfortunately

friendly staff,relaxing atmosphere,and the pool was a great bonus

as i was there in the middle of a heat wave the pool was a huge bonus

pool was a great bonus in the morning

bed and pool and low cost.

older building and the grounds were a bit unkempt but the pool, room and staff were great

great to have a restaurant, bar and live music on site

i enjoyed the complimentary breakfast.

no pool my 6 year old said

the food was good, nice breakfast

for breakfast were poor

spacious, quiet, open. good kitchen, bath.

no sink or stove, or salt in the kitchen

the kitchen was well-equipped and we didn't have to ask for anything in addition to what was provided

we drove an ev and there were 3 tesla chargers and one standard ev charger in their gated parking garage, which was most excellent

kitchens were just minimally equipped.

the property was succesful at promoting the rest of their brand, such as the amazing amatista spa products in the shower, but not in an overly pushy way

golf course was so easy to get to it was unreal

are expansive and surprisingly well fitted out with a full kitchen and two bathrooms

really really perfect place for family. free golf play as well!!!

this property is beautiful and located on a golf course

the swimming pool and hot tub are wonderful most importantly, the staff were plentiful and all were so helpful

made ticking noise at night, kitchen closes at 10pm with no delivery options, the shampoo absolutely sucks

pool and gym room service

from the people who works, the facilities esp the pool and hot tub thst my kids enjoyed so much

i wish the pool is open a little late or 24/7 as my son loves swimming!

wish breakfast had been included

the pool area was a great plus during our trip

new rooms. staff was very nice , the restaurant breakfast was very tasty and amazing atmosphere

the pool was clean and lovely. pet friendly

reasonable price outside downtown victoria.free breakfast is excellent!

love the swimming pool and how well they were able to respect the covid restrictions about number of people in the

great breakfast good location nice newer rooms

the breakfast is great , the staff is awesome ud83dudc4c, hardworking, and welcome ud83dude4f

breakfast was fine. kids liked pancakes

my only complaint is that there were many kids from the lower floor that were noisy and were running all over the 5 floors constantly

bonus was having kitchen utensils supplied, including crockery, silverware, and wine glasses

no gym, pool, or breakfast when website stated all.

modern and clean, it had a full kitchen, the beds were comfortable, the tv was a good size, and laundry facilities were available

off site gym

there is laundry onsite and i look forward to doing my laundry without having to leave the

front staff very pleasant and gym area is a nice feature.

the room was very clean and the bed was very comfortable,good service,very nice wifi,very nice pool,very good experience

liked the pool beds were comfy excellent wifi ice bar and beer store pool exercise room not shady quiet and

the kids loved the pool, and the entertainment room with ping pong, foosball, board games, and a big screen for sports

lack of parking in front at night due to bar clients.

awesome kitchen. great temperature. quiet

the lounge/games room was open til 10pm, and while we didn't use the room, it's a great option if kids want to play games or play pool

and surprisingly we had a free breakfast, awesome

the breakfast are good, kids love the pancake machine

price was very good, and i didn’t expect the room to have a kitchen in it

noisy laundry area

not a single bar to hold onto

to purchase laundry tokens with us dollars

comfortable, great service from front desk personnel, gym was adequate

too close to the loud and rowdy bar crowd afterhours in teh parking lot of the rooms

the pool, sauna and gym easily available and well cared for

the pool was, unfortunately, out of service when we were there.

we made use of the laundry facilities on several days as well

we also enjoyed the pool, gym, and sauna

kitchen, location , quiet

had stayed at the arbutus last year with my sister and we had a lovely suite with kitchen

nice suite; kitchen facilities, comfortable beds, great location

kitchenette had adequate crockery, large coffee mugs, cutlery and pots and pans

only think what you can improve is install the hoodvent in the kitchen, during the cooking i was scared to turn on the fire alarm

maybe some more kitchen utensils/saucepans would be useful in kitchenette.

full kitchen & accomodating staff, and laundry available.

the motel manager was very helpful and the motel had guest laundry facilities

good value, close enough to downtown. they were cool about early check in and late checkout.

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

no laundry facilities on site, despite being implied on listing

no breakfast, and coffee bar in the lobby needed improvement

great value with pool, spa and fitness room

agent at check in helped get me an early check in which was truly appreciated.

allowed late check out with zero hassle, no late fee, kept housekeeping from knocking or rolling noisy

the pool

from the impressive lobby to the spacious, well-appointed rooms, everything was designed with relaxation in mind

beautiful, well kept. great fitness facility and son enjoyed pool.

pool and gym facilities great and well tended.

happy there was an open gym though

pleasant room, great pool and hot tub, excellent gym facility

early check in for free (30 mins early)

outlets, ice machine, laundry, and some lights in the room were not working

laundry machine available - used and worked well

but felt ok leaving it with video servalence in place staff was very accommadating asked for early check in said would do their best but was welcome to leave car before check in but early

staff lying to my face saying their laundry facilities broke the day before

our bathroom and kitchen areas were very clean and functional, they could use a bit of brightening up or updating

in those bags on floor…lol… had to move them to somewhere high so he can’t reach them) kids upstair were running around and could hear them

my kids are afraid of the pictures on the wall

it was saturday night and the bar was rocking, and a little loud, so they moved us up a floor to a better (quieter) room

had asked for a slightly early check in, and they were able to accommodate that

balcony and laundry were added bonus

30 am (laundry

location, spacious rooms, well equipped kitchen.

we definitely appreciated the ev charging available

food from the hotel so i have no opinion about it, but staff was very friendly, i felt very safe, laundry comes handy, the room was spacious and very nice

the view and the bed were good. the wifi access point for each room provides a good connection.

were very accommodating and just overall wonderful from checking in, room service, to our pool reservations

had a fabulous breakfast and drinks at the bar the evening before

it was great. loved the breakfast room service.

friendly staff. the water view. close to pier. close to downtown. fast wifi.

the staff were very friendly and accommodating, particularly when we requested an early check in to attend a wedding

with have kids and would not stay there again and would not recommend it

if your kids are older and able walk the stairs then you are fine

friendly and accommodating staff, they allowed us an early check in when we arrived to drop off our luggage

cute bar right downstairs

the room's kitchen was a perfect size and both bed and couch were very good to relax on.

and the gym was meh, but at least it was available

kitchen didn't have paper towel to use or extra cloth towels unfortunately

the room was amazing. great kitchen facilities. staff were very friendly & helpful.

suite's kitchen had a recycling bin and a garbage bin but no composting bin

staff is super friendly and i love the breakfast.

they make a great home made breakfast here

our host, douglas, provided outstanding service and an excellent breakfast to begin our day’s activities

beautiful, large room, with a comfortable bed, balcony, jacuzzi, and the breakfast room was open all day

appointed historic bed and breakfast walking distance to local downtown attractions

location; gym, shopping, bars (if that is what you are into

late check in and late check out was also good

unfortnately in the evening the downstairs bar and surrounding

was scootched right up at the sloped end of the bath, which made for some interesting shower gymnastics

bar noise until around 1am or so

breakfast was an unexpected and delicious surprise

we had to take an early ferry the next morning and this was very convenient for a single night's stay

loved everything about the pendray - the spacious room, beautiful breakfast & awesome location!

wonderful. the location was.perfect. the breakfast was delicious and presented beautifully.

experience, from the decor of the rooms, to the way the staff is dressed according to the era, to breakfast served on a 3 tiered stand with a cup of tea

hotel staff were amazing and we got a very early check in, despite only wanting to leave our bags there as the room was ready

the kitchen was well stocked everything i needed to make my own meals

bar facilities or food room service so meant you had to go out again rather than stay in the hotel so with children this

i wish i had time to try the spa or massage rooms

breakfast, laundry service, staff

really wish there was a hot tub in the hotel and would love it if there was an option to get room service although the restaurant closed at

location, warm units with all the comforts of home

laundry facilities were great

beautiful design. loved the lobby/ bar area. very welcoming

no room service but not a big bummer

free continental breakfast

kids in restaurants, pool, and hot tub

however, i missed a reasonable size pool for my kids.

gym is open 24/7.

gym, spa, sauna and pool were good and accessible

it had a pool to rejuvenate after sightseeing and a great bar for people watching after the sun set

and unstable bed that would move too easily, no water provided in room, tried to refuse 30 minute late check out for doctors appointment which was asked several times beforehand

lucky with an early check in which really helped with a place to

good little pool and hottub just off reception which was well looked after

we spent time in the pool and hot tub

breakfast in restaurant on site was delicious

untrained staff who had difficulty with basic english, difficult access to wifi.

this is important to me when i am travelling with my kids

brad was really nice and he had great suggestions about where to eat with kids

pool, gym, location. great view from the balcony. friendly greeters, felt very taken care of

attentive staff, wonderful room. great bar & restaurant.

about this beautiful boutique hotel is impeccable; location, food, rooms and amenities, gym, spa and the staff who went above and beyond to meet our needs

the bathroom was spa quality and even had bubble bath, a razor and shaving cream

pleasantly surprised our requests for an early and late check out came through

the spa is only for massages and wellness, there’s no hot tub or sauna.

stayed in the royal suite which was quite large and had a nice little kitchen

loved all the extra amenities, pool , large jacuzzi, library, piano, gym etc.,.great location

we loved the late check out - the staff, so much of it!

location, reasonable price, free parking, swimming pool and hot tub, small gym, clean and cozy room, good in room coffee, friendly staff especially olay with good sense of

sorry hotel staff) to check out a few minutes late for our room service breakfast

university kids partying late into the night

hear everything happening next door, asked for a quiet room but they put a family with young kids next to us and there is a lot of noise in the back alley from dumpsters getting emptied at 6am

not ideal for families with young kids

the kids played with the phone and so my husband unplugged it

arriving at 8:00am was a very long wait after travelling for a long time , should accommodate a early check

loved that there was an onsite laundry that guest could use

very old gym equipment. mice in the lounge area !

the gym was limited, but had enough to get a good workout in

the hotel had historical charm and the gym was very well equipped surprisingly

love that i got an early check in (so grateful that i got that) i also liked that the location is downtown and only

breakfast food was varied, but a bit soggy/poorly cooked compared to the paid room service we ordered on the following morning

delicious coffee for room service this morning

were excited to use the hot tub at 9:30 and it was full of kids so it would be nice to have an adult hot tub

we made use of their pool facilities

the front desk staff and room service server were friendly, professional and helpful

clean, friendly staff, good breakfast, laundry facilities on site.

liked that the continental breakfast had fresh fruit and kids enjoyed the toppings for the

laundry was a bonus

no room service (food) (-)no room service. no dental kit provided. was told to go and collect it from the reception desk. (+)the location first of all. the breakfast was excellent. room service was prompt and efficient. (-)i wish there was an actual restaurant in the hotel so we could order room service. (-)no movie channel or room service to pricy (-)room service for cleaning was not good

what a great stay in and a terrific breakfast included with included bacon and a great assortment

breakfast was nice but only offered as room service or pickup

24-hour gym. starbucks and restaurant on-site. location. and of course, the staff

great location, friendly and courteous staff, early check in.

room service was quick and very average food

location very pleasant valet gym was satisfactry

our first room was noisy due to laundry services but they moved us quickly and the second room was very nice and quiet

i especially love their tyneham spa products they

great pool and hot tub

the laundry service and we think maintenance room is noisy if your room is close to this area.

and we had a beautiful room/suite with two beds

comfortable bed, clean room, kitchenette fully equipped

secure parking, a small pool, and an exercise room

can't think of anything. might have used the pool, but it is not heated this time of year.

we were also happy that we were able to book the use of the pool

gym was too small, swimming pool too

t could use spray bottles to wipe down equipment after use)

room service was delicious we ordered breakfast in bed

little kids in the hot tub and running around between the pool and hot tub

the self made waffle does make delicious waffles, my kids love it

gym is pretty small with a just a few cardio machines and some weights; the pool facilities needs

bathtub and kitchenette made for a relaxing evening after a day of touring around with my mom and kids

were within walking distance to a weddingud83dudc4dstaff were extremely helpful and arranged an early check in for us so we could make it to 4pm rehearsal

spacious room, comfy beds and pillows, handy kitchen with a full size fridge

for someone staying 5 days the laundry facilities are a particular bonus--as are the delicious christmas cookies put out regularly

also solid food at red fish blue fish and the kids always like the old spaghetti factory

beside a school with a playground which my kids loved

pool was a pretty good size for swimming laps and the gym was excellent

parking was first come first serve but we were fortunate to always find a spot.

i had a 90 minute deep-tissue massage at the spa and it

the kids were very impressed with the tv in the bathroom

the room was beautiful and so clean, faro pizza restaurant delicious

the minerals pools and the spa were amazing

room service was excellent on time hot and delicious

the mineral water pool is warm and the ocean view is fantastic

spa was superb