the pool was so relaxing and the food was amazing

didn't like that on the cable channel that you did not have fox news as an option gym was a little small

we liked that the room had a kitchenette and was thoughtfully outfitted

full kitchenette, room has everything you could need

the only thing i didn't like was the gym, very small.

about grabbing a bite to eat and was directed to the pub next door, but when we went there there kitchen was closed

tray was dirty, some cutlery and cooking utensils were dirty, no kitchen towels, bathtub drain didn’t seal completely, no non-slip “decals” around the

comfortable bed, clean room, kitchenette fully equipped

can't think of anything. might have used the pool, but it is not heated this time of year.

time, not able to sleep … i never requested a quiet room , i requested a room with 2 beds and kitchenette as i reserved,i didn’t know that the noise would be an issue

but felt ok leaving it with video servalence in place staff was very accommadating asked for early check in said would do their best but was welcome to leave car before check in but early

earlier booking that i had to change, so good value huge room, 2 king beds, good wifi we used the laundry a few maintenance issues, check your door lock, not always locked properly dodgy area, but

outlets, ice machine, laundry, and some lights in the room were not working

staff were very kind, and allowed me to stay for a very late check out with an extra charge

early check in for free (30 mins early)

with a group that involved kids and old age parent, the hotel staff ensured that our stay is comfortable

the restaurant and the bar was packed every time we went past it so that was a good sign that the food and service was

good attached bar and restaurant

it was beautiful inside and the sports bar !

since we have young kids that we need to keep the milk cool all time, i need to go grab ice from ice makers to keep the

friendly staff, well equipped for our needs with baby and two kids, everywhere was walkable

the gym and spacious room laundry room

great location, gym and staff were helpful. cafe in the same building for breakfast.

kitchen didn't have paper towel to use or extra cloth towels unfortunately

the gym and spacious room laundry room

pool was nice and gym was small, but had a good selection of weights

the staff, super friendly and helpful. also the spa products were a nice touch

our kids loved it too

was all incredibly helpful and kind, the location is great, and it's a perfect place to stay with kids- while still feeling luxurious

wifi kept cutting in and out and is not reliable

hear everything happening next door, asked for a quiet room but they put a family with young kids next to us and there is a lot of noise in the back alley from dumpsters getting emptied at 6am

some people complained about bar noise from downstairs

local to everything, also has a bar downstairs which was convenient.

the kids played with the phone and so my husband unplugged it

university kids partying late into the night

room service for toothbrush and paste, waited forever, had to go to to the front desk at the end;

24-hour gym. starbucks and restaurant on-site. location. and of course, the staff

great location, friendly and courteous staff, early check in.

lcd television with cable channels food & drink - refrigerator, microwave, coffee/tea maker, and room service sleep - premium

i could have stayed in other hotels close by for less than half the price and had the bath and room service i had wanted

convenient location and they accommodate our early check in which is a really an a+

coffee machine in room wasn't working. room service phone line wasn't working.

on 2nd floor gym/pool was occurring but we were advised so didn t affect what we were doing

the self made waffle does make delicious waffles, my kids love it

she was knowledgeable of the area and made great suggestions that accommodated our kids needs/

the spa is only for massages and wellness, there’s no hot tub or sauna.

shower facilities in the gym.

however, we did visit their bar twice for happy hour and snacks

only one tiny point - please can there be a yoga mat in the gym.

nothing more to ask for…the bar offered incredible smoked-bourbon drinks and appetizers

added bonus was the great whisky bar off the lobby

the bar downstairs had great service but not great chicken wings

bar noise until around 1am or so

irish times bar below and across the square is outrageously loud at night, and places speakers outside

issue at best…first night there was a minimal amount of noise from the churchill bar which didn’t exist on the following nights…didn’t impact my sleep but if you might be

excellent gym with great steam room to relax and unwind in after a good work out

so kind so helpful so knowledgeable and have a willingness to help that is bar none

very old gym equipment. mice in the lounge area !

facilities the food the updated bathroom with a disability bar in the shower stall as an older couple with my husband using a walker, having a quiet bar a

the gym and steam room closed very early

coin laundry.

coin laundry onsite was a blessing with a 4 month old infant in tow

for our 4 rooms to be near each other as we were a family of 11pax, with a pregnant lady and 3 kids, 2 elderly parents

stayed in one of the suits with a full kitchen

spacious room, comfy beds and pillows, handy kitchen with a full size fridge

.beautiful view, tons of space and loved the kitchenette! great location

it was saturday night and the bar was rocking, and a little loud, so they moved us up a floor to a better (quieter) room

my kids are afraid of the pictures on the wall

our bathroom and kitchen areas were very clean and functional, they could use a bit of brightening up or updating

food & amenities, flexible layout (2 bedroom suite plus sofabed), functional kitchen, on-site laundry machines, and really nice staff

across the board, plush comfortable room, quality linens and toiletries, no pet fee and free ev charging that valets handled automatically

spacious, comfortable standard rooms. bar area was relaxing and inviting.

loved everything, my kids were super happy

were lovely, view and ambiance from the lounge balcony / bar was a fantastic end to our trip on vancouver island

pool and hot tub were small- lots of kids with little area for adults

agent at check in helped get me an early check in which was truly appreciated.

a kitchenette for health reasons

noise from the bar was a bit unsettling

laundry on site

really liked that they have small kitchen and kind of a dining room, which is separated from the sleeping area

loved this hotel with fantastic views with all its amenities and it has a full size kitchen almost like you are in your own apartment

a nice surprise was the laundry facilities, self-serve washer and dryer

we traveled with another couple and we each had our own bedroom with a large living room area and kitchen

balcony and laundry were added bonus

location, spacious rooms, well equipped kitchen.

the motel manager was very helpful and the motel had guest laundry facilities

good value, close enough to downtown. they were cool about early check in and late checkout.

full kitchen & accomodating staff, and laundry available.

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

no laundry facilities on site, despite being implied on listing

nice suite; kitchen facilities, comfortable beds, great location

only think what you can improve is install the hoodvent in the kitchen, during the cooking i was scared to turn on the fire alarm

had stayed at the arbutus last year with my sister and we had a lovely suite with kitchen

the kitchen tap was dripping.

maybe some more kitchen utensils/saucepans would be useful in kitchenette.

room service was fast (delivered before time promised) all the meals i had in the hotel were (+) bonus was the room service was really yummy (+) room service was impeccable (+)room service (+)helpfulness of staff, facilities, room service, location, restaurant (-)room service was slower than billed, but excellent when it arrives. (+) ordered room service and skip the dishes (-)room service ended much too early at 9pm (-)room service, got our order and one of the items was no where up to standard (+)the food was fabulous although not a lot of selection from room service however the courtyard cafe was an excellent place to get reasonably priced breakfast

the pool, sauna and steam room were enjoyable

cooling system cut off every night leaving the room stuffy 2) wifi disconnected every night meaning that i have to reconnect every day 3) parking was very

fantastic pool area, clean rooms, attentive and helpful staff and great location.

the gym and spa area was way too nice. i spent way too much time enjoying it!!!

staff were nice, let us have late check out on new year s day

stayed 2 times this year with kids

location, no extra charge for breakfast, parking and wifi.

ery)

the breakfast was more than anyone would need and the selections were amazing and delicious and hot and

free parking was available in a good sized car park

outdoor pool and hot tub was fabulous

we were able to check in 3 hours early and have a late check out, which made our travel plans move with ease

the pool was closed...but most hotel pools were still closed due to covid

lucky with an early check in which really helped with a place to

location in heart of victoria free ev charging

when we stayed there, the pool and gym area was closed due to renovations.

traditional style and quality values. lovely pool area and facilities.

spa and gym good

gym was only accessible through the pool area

gym is open 24/7.

clean friendly staff parking balcony guest laundry in building coffee available

comfortable bed and kitchen

this property also had a laundry for us to wash & dry our own clothes or you could get them to do it too for a fee

family room was big with good kitchenate. spa and pool are nice but bit small. breakfest is good

the spa was very nice as well

the pool was one of the best i've encountered, and the fitness center excellent

hot tub and pool little smaller for size of facility

found that when we looked out the window above the pool , there were some planes of glass that needed to be replaced and flashing that was lifting

pool hot tub and spa amazing

we had to take an early ferry the next morning and this was very convenient for a single night's stay

breakfast was an unexpected and delicious surprise

not enough food at breakfast but that’s okay! it was wonderful nonetheless

loved everything about the pendray - the spacious room, beautiful breakfast & awesome location!

wonderful. the location was.perfect. the breakfast was delicious and presented beautifully.

hotel staff were amazing and we got a very early check in, despite only wanting to leave our bags there as the room was ready

location and ev charger

closing breakfast at 10 seems reasonable but may not be convenient for folks on holiday

the staff assisted with early check in, late check out, brought us a microwave, gifted our dog with treats, water bowl, and

bar facilities or food room service so meant you had to go out again rather than stay in the hotel so with children this

the 2 bedroom suite worked very well for stay with kids and grandkids

though usually not a problem with the nice victoria weather)

sleeping sofa works better for kids as it was very soft (or for very light person) - due to covid / related personal shortage

this hotel is also conducive for family with kids as they have spacious rooms

these 5 moms could have stayed home to be woken up by our kids- we were on a weekend girls trip, little get away and sleeping in to maybe 9am was part of

friendly staff. the water view. close to pier. close to downtown. fast wifi.

room service very fast though expensive

nice unit, but we had to pay extra. excellent service and room service dinner was great.

fitness room and pool area a little small

no hot tub and pool is chilly

there is a burger/beer bar attached to the hotel

hav really liked the gym which was quite and very modern and the resturant attched and local beer selection

it was noisy! high heels and noisy above and laundry room employees beside

coffee bar was great, 24 /7.

they have a gym and the mall is only 5 min away

our host, douglas, provided outstanding service and an excellent breakfast to begin our day’s activities

spa in the rooms

my room was upgraded and the breakfast was delicious

the owner and staff were accommodating and lovely… and there was a great continental breakfast

spa bathtub was a really nice treat, especially for a pregnant lady

the service and room were excellent! laundry facilities on site. loved our stay!

we appreciated the gym pass

i appreciated the full size fridge, microwave, kettle and everything we needed to have in a kitchen

we asked for a quiet room and got one that exceeded that - overlooking a currently closed pool in a courtyard, and on a hallway through two doors with only 2 rooms on it

location was good. i liked the mini kitchen.

very clean hardwood floors swimming pool friendly staff

kids running in a suite above us

transportation is not convenient if you have limited mobility, or need to drag along kids or lots of luggage

a small kitchen for cooking and pool for the kids to swim.

no elevator, cant use the pool and gym!

the breakfast are good, kids love the pancake machine

more than adequate kitchen, full size fridge and well stocked with cookware

and surprisingly we had a free breakfast, awesome

rooms were exceptionally clean, the kitchen well-appointed, linens spotless and many little extra touches like tissues and high quality

very convenient and comfortable for a short stay - excellent breakfast

by car,great location,the staff was very friendly and helpful, the room was very clean,very good pool,very good pub,great stay

location,very friendly staff,clean room,good service,very nice wifi,very good pool,great value for the money,will be back again

front staff very pleasant and gym area is a nice feature.

gym, pool and games room were nice and clean

the pool was down we were sad but that’s okay the games room made up for it!

wish breakfast had been included

pool

breakfast not complimentary but they are delicious.

i think it should have complimentary breakfast.

very responsive staff. very functional room. great patio off room good parking. good location.

pool was broken 1 elevator

there is no whirlpool, but i love the heated pool

nice pool

thing we wish it had was a better pool area

the breakfast is great , the staff is awesome ud83dudc4c, hardworking, and welcome ud83dude4f

pool and gym you can enjoy too

the swimming pool and hot tub are wonderful most importantly, the staff were plentiful and all were so helpful

from the people who works, the facilities esp the pool and hot tub thst my kids enjoyed so much

ing your own with

from the people who works, the facilities esp the pool and hot tub thst my kids enjoyed so much

gym was acceptable. nice scenery

this property is beautiful and located on a golf course

the only thing that comes to mind is ensuring that the kitchen was stocked with enough of the appropriate items necessary for a few days stay…ie

the property was succesful at promoting the rest of their brand, such as the amazing amatista spa products in the shower, but not in an overly pushy way

you walk out and you have a kitchen and dining area

large apt with full kitchen

nice, bright corner room with a kitchenette. real cream in the fridge for our morning coffee.

, a large rainfall shower and large, deep bathtub, plus a kitchenette

loved how big the room was, the kitchen was nicely set up, the big tub was amazing and everything was clean

kitchen could be better stocked as they have the full kitchen but nothing to cook with, no wine

the did up a scavenger hunt for the kids and had a whole story

left before breakfast but the bar area and restraunt in the evening was very nice and busy, good food also

bar size fridge (empty) for your use, and a microwave

we all enjoyed their free breakfast buffet

the breakfast was generous with a good selection of hot and cold options

rooms were a good size and the kitchen area saved us lots, not eating out

laundry services are very good

pet-friendliness (no pet fee, a little dog park at the property); a friendly staff; a comfy bed and

kitchenette with good quality plates pots

laundry facilities are an added bonus

of the pool s rules is guests have to take a shower before use it

booked the room for four adults and thought that it came with breakfast for all four of us but when i called to confirm they

heated outdoor pool and hot tub

loved that this property was adults only.

spending an extra night would have given us more time to enjoy the pool and spa facilities

the wifi was very weak at the rooms. had to go by the office to get a good wifi signal.

the room was clean,comfortable, and modern

spa jets weren't working

i started leaving through the library parking lot, which might not be kosher but done respectfully, didn't seem like a problem

wifi was slow in our room number 28 and we missed a bath mat so we used a hand towel for the floor

had our grandchildren (ages9&11) with us unexpectedly after reservations made, and we had the kids sleep on the floor

but chris was there and waiting,plus he even helped us with our bags and kids to

i paid for the night for my kids and they had a blast

com says there is a fitness gym

clean hotel with amenities that would be great for families with kids (game room etc) which we did not partake in as we only stayed one night

exceptional value for the money. and clean. close to it all with added shuttle service.

it was nice to have a little kitchen as well

there were multiple activities for kids. good coffee shop

we were able to check in a bit earlier than expected, which helped with two young kids

there were treats at the front counter, there's a free breakfast with healthy options

location, ev chargers, friendly staff and the room had a small kitchen with everything we needed for snacks

i feel like either the quests blamed us cause we had kids and didn’t want kids staying near them

the second stay on may 13, the person setting out breakfast had a totally different time in mind for breakfast to start than the info sheet and the

the location, accessibility and coffee bar were great

the gym was awesome, and of course, sidney is a lively little town

sofa bed is not comfortable - a metal bar runs the width of the bed around shoulder level making it hard to get comfortable

an extra safety bar in the front of the shower would have been more reassuring.

when i books hotel the first thing i look at is the gym thought

full kitchen! the staff were so ready to help

suite has a wonderfully equipped kitchen with a comfortable sitting area and separate bedroom

room was good, we were travelling for a month so the fact that there is an on site guests laundry facility was very useful

laundry room very affordable

staff accommodated our needs (early check in, late check out, cleanliness).

hotel has a pool too

had asked for a breakfast to go as we were leaving for the airport at 4 am

close to several kind of shops and small kitchen in the room

in the room rate: a great spacious room, courtesy bus to the ferries/airport, swimming pool and gym, shops near by, walking distance to the car rental place, full breakfast, just excellent with a

less you land after 10pm, which the last sea-yyj flight does); neatly located next to a bar that serves food and a supermarket and

we loved our little apartment-styled room with a living room, dining room and kitchenette

the bed was very comfortable and the bathroom and kitchen were large