clean rooms, pool was clean and nice, staff was friendly

friendly staff,relaxing atmosphere,and the pool was a great bonus

bed and pool and low cost.

as i was there in the middle of a heat wave the pool was a huge bonus

kids enjoyed the pool

parking lot crowded and awkward to navigate.

have asthma), lights to dim in unit), no room service

they had cleaned the parking lot so that when you got out of your car, you did not have to step on ice or snow

room itself is basic but comfortable and has ac, a small stove top, kitchen sink, and fridge

parking lot small.

quiet and close to town. good laundry facilities as well

a shared entry-way with the room next door and the smokers' table right outside and view of the parking lot and the building across the way that could use some sprucing up meant that we didn't

in was friendly and efficient, the room was very clean and comfortable and the coffee, wifi and shower were all excellent

wifi was very week

the room was clean and comfortable. parking close to the room is great!

comfortable stay. the room was clean. enjoyed the spa bath.

is no dedicated restaurant, and breakfast is served in the hotel lobby

the breakfast is just a granola bar or a cup of yogurt, so just be ready for that

the bar and restaurant were closed, could have been on the website stating that fact

breakfast was great. staff friendly. room clean and comfortable.

bar is closed as well

no pool my 6 year old said

breakfast loved the restaurant next door comfy bed staff at front desk was cheery and helpful that

for breakfast were poor

the pool was nice.

highway inside it was quiet and though not the brightest space there were nice amenities like the kitchenet, locally sourced coffee, tv and a shower with really great water pressure would

faucet in the kitchenette was so loose you needed two hands to manipulate it

there is nice sized kitchen in the room so for a longer stay than ours it would be worth it to take advantage of but we

was a nicely equipped kitchenette

i had booked a unit with a separate bedroom and a kitchenette which i thought was on the ground floor

good selection of breakfast items. everything was fresh.

close to a lovely golf course which you could have dinner at

pool, hot tub, gym are all open

excellent breakfast great value. great spa and pool. very cmfortable quiet room

there is also a golf course nearby but we didnt bring our clubs

the kitchenette was well equiped although missing some utensils like a cheese grater, a spatula for my

beds were very comfortable, especially the pillows! free wifi was great.

and kitchenette were a bit rustic

motel, this i understand dishes in room with the kitchenette where cracked and stained

the wifi was spotty

great friendly staff, comfy rooms, quiet room policy, wonderful breakfast, close to hwy

the hotel even got a gym and pool

pool was great - heated so it’s not freezing

excellent shuttle service

i liked the mini-kitchen with fridge, microwave and sink with a good sized counter

staff accommodated our needs (early check in, late check out, cleanliness).

room was great, kitchen was fully stocked

had a suite which had a large room with kitchen facilities however the bedroom was small and no daylight unless you opened a small blind on

full kitchen! the staff were so ready to help

the guest laundry facilities were an added bonus

we got a cheerful response to our late check out request

a handicapped bar in the shower!

we got caught in the rain and they let us use the spa change rooms to freshen up

the spa was relaxing and rejuvenating

the gym was awesome, and of course, sidney is a lively little town

spa tub felt relaxing

location, ev chargers, friendly staff and the room had a small kitchen with everything we needed for snacks

get the breakfast for reasons of the covid19 issue and was not available but understood under the

beauty of the ocean view from your bed, the light breakfast provided in the room, no need to rush any where

the shiny eggplant bedspread shiny shear curtains in front of the spa tub

grandkids loved the pool

location and amenities were great for our family gathering. love the outdoor kitchen and seating

the breakfast was yummy and we also really enjoyed the outdoor space with fire pit at night

newer hotel with a good gym

nice outside place to to bq and kitchen

very prompt room service was quick and the food was

loved that this property was adults only.

had a spa treatment and was very disappointed because i could hear people talking and laughing throughout

great staff- easy free parking

only thing we weren t happy with was our breakfast ordered as room service

the larger room had a nice kitchen in addition to a roomy bathroom

the beds were comfortable, the kitchen was extensive, the bathroom was a bit small, but overall the room was great

friendly staff. good location. comfortable beds and pillows. they don't charge a pet fee.

there were 2 queen beds and a kitchen

the 24-hour laundry facilities were great

bed, linens, pillows comfy and an old metal tub that kept my bath water hot :) the breakfast room attendant was wonderful: friendly and attentive

bar size fridge (empty) for your use, and a microwave

the did up a scavenger hunt for the kids and had a whole story

great location, clean, comfortable rooms, free breakfast and coffee.

quiet nook in the bar where we could avoid the sports tvs

loved how big the room was, the kitchen was nicely set up, the big tub was amazing and everything was clean

need a few more kitchen tools

spacious, quiet, open. good kitchen, bath.

kitchens were just minimally equipped.

the kitchen was well-equipped and we didn't have to ask for anything in addition to what was provided

it has an amazing view out over the valley and golf course. the room was beautiful too.

this property is beautiful and located on a golf course

the hot tub was not clean-front end staff rectified situation quickly. gym could use updating.

had spa day, dinner at jacks, pool, hottub time later

early check in and late check out were appreciated

breakfast should be included as there is a restaurant in the lobby

door to parking garage was not locked, a significant security risk

breakfast was very fine.

no free breakfast

we loved the pool and the attached restaurant had excellent food!

breakfast was fabulous. staff was wonderful. pool area was enjoyable.

everything. staff is super friendly and helpful. nice rooms. free parking. good coffee.

made ticking noise at night, kitchen closes at 10pm with no delivery options, the shampoo absolutely sucks

the property was well kept and clean as well with all necessary amenities like the hot tub, pool and gym as well as free parking

it was our christmas gift to our kids, to stay in a nice hotel with a pool

our kids love having the pool and it was always clean.

the gym was nice and the pool was good although a bit small

3rd day they still didn’t take their gloves and didn’t make our kids bed like new

love the swimming pool and how well they were able to respect the covid restrictions about number of people in the

the breakfast was also tasty and the convenience of it was appreciated as well

the pool was awesome

we did not use the pool or bar so not sure about those

having a laundry room to use was excellent

find the gym n wish there had been telus instead i was un happy coz i couldn't get internet in my room with

a restaurant; a lounge and a beer and wine store right on property and an outdoor pool and is a straight 10 min drive to

and pet fee is a flat 20 bucks no matter how many pets

not a single bar to hold onto

to purchase laundry tokens with us dollars

too close to the loud and rowdy bar crowd afterhours in teh parking lot of the rooms

time of the day reasonable price for a 3-star quality motel/inn accommodation there is a decent laundry facility on-site, and they will provide the detergent i would consider staying here

you come back late at night, you’re going to be annoyed with all the patrons from the bar downstairs taking up all the parking spots above and below

front staff very pleasant and gym area is a nice feature.

clean, updated, comfortable room, excellent amenities including games room and pool.

no restaurant as yet being built. cleanliness excellent game and tv room exceptional. gym great

easy check in , late check out

good breakfast with good coffee and croissants

ev charger

needed to hookup our portable ev charger

we liked everything. the optional the kitchen was great. it was very big.

toward the end of the breakfast period and there were slim pickings, but overall it was ok

breakfast for expensive fast for a family with 2 kids

the kitchen and facility for cooking. the pool and the hot tub.

it's nice that they offer a sauna/pool and gym etc

full kitchen was a bonus

the bar closed early:

kitchenette had adequate crockery, large coffee mugs, cutlery and pots and pans

the kitchen tap was dripping.

only think what you can improve is install the hoodvent in the kitchen, during the cooking i was scared to turn on the fire alarm

nice suite; kitchen facilities, comfortable beds, great location

kitchen supplies were adequate

full kitchen & accomodating staff, and laundry available.

no laundry facilities on site, despite being implied on listing

good value, close enough to downtown. they were cool about early check in and late checkout.

the motel manager was very helpful and the motel had guest laundry facilities

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

the pool

full bar attached, liquor store in parking lot

be notified that there is towels located at the pool, ao i didn't need to bring one down from the room

bar and club on site but very popular and need to get in early to park especially on game days

the amenities (gym, hot tub, swimming pool and laundry) always very clean

location, spa & friendly staff

spa was booked full

pool was nice and warm

the spa was very nice as well

there is a gym, very spacious, which we did not use

the laundry facilities for guests, the furniture and the dark entry way.

earlier booking that i had to change, so good value huge room, 2 king beds, good wifi we used the laundry a few maintenance issues, check your door lock, not always locked properly dodgy area, but

but felt ok leaving it with video servalence in place staff was very accommadating asked for early check in said would do their best but was welcome to leave car before check in but early

early check in for free (30 mins early)

staff lying to my face saying their laundry facilities broke the day before

in those bags on floor…lol… had to move them to somewhere high so he can’t reach them) kids upstair were running around and could hear them

other guests had the doors to their suites open and lots of crying , loud kids

it was the perfect venue for a family stay with my adult kids visiting victoria

but the bedrooms were upstairs - difficult for nighttime bathroom visit (especially for kids)

in the bar was excellent

free ev charging station with 2 plug ins

including the great kitchen

was a suite with 2 big bedrooms, each of them with 2 double beds, large living area and kitchen

wish i knew in advance there's coin-op laundry on several guest floors

food from the hotel so i have no opinion about it, but staff was very friendly, i felt very safe, laundry comes handy, the room was spacious and very nice

with have kids and would not stay there again and would not recommend it

good attached bar and restaurant

friendly and accommodating staff, they allowed us an early check in when we arrived to drop off our luggage

the restaurant and the bar was packed every time we went past it so that was a good sign that the food and service was

with a group that involved kids and old age parent, the hotel staff ensured that our stay is comfortable

happy hour is worth going too, friendly bar tender

free ev charging in the hotel's parking garage

room service, i was there 10 days and never saw a maid

lack of utensils in wet bar area

they checked us in early which was lovely and the room service staff was charming and delightful

room, so you have to go down to the first floor to a room with a microwave, an ice machine, and laundry machines

great to have a laundry available

the room was amazing. great kitchen facilities. staff were very friendly & helpful.

thin walls, no insulation, kids running in the lobby and yelling early morning

the room's kitchen was a perfect size and both bed and couch were very good to relax on.

the bar downstairs had great service but not great chicken wings

unfortnately in the evening the downstairs bar and surrounding

added bonus was the great whisky bar off the lobby

sitting area with a library full of old books, a wet bar and fridge, a wood burning fireplace ready to light

issue at best…first night there was a minimal amount of noise from the churchill bar which didn’t exist on the following nights…didn’t impact my sleep but if you might be

beautiful, large room, with a comfortable bed, balcony, jacuzzi, and the breakfast room was open all day

spa in the rooms

my room was upgraded and the breakfast was delicious

my wife and i booked a king room with the spa bath and it was such a relaxing stay that night

showing us the room, the spa tub, the support we got for the netflix issue and allowing us the late check out

breakfast was amazing

the tiered breakfast included in the price was amazing, and varied each day

breakfast was delicious

location, staff and amazing breakfast. michael at the front desk was very helpful.

wonderful. the location was.perfect. the breakfast was delicious and presented beautifully.

there is ev charger too

great breakfast and the staff was very helpful

kitchen with implements required for cooking

our room had a full kitchen, which if we had stayed longer, we would have used

noisy people in room overhead ran a spa bath at 2am which woke us and disturbed our sleep

the wifi was out - although likely not the hotel's fault

the coin laundry on our floor was

i used the gym once, which is small but perfectly adequate

the wifi was spotty.

the 2 bedroom suite worked very well for stay with kids and grandkids

i did not bring my gym clothes , booked spa services elsewhere, and didn’t realize breakfast was included

gym is open 24/7.

great position, value for money, laundry facilities

comfortable bed and kitchen

-breakfast included, with eggs and meats

blackball ferry nice comfy room & bed excellent kitchen - open late - great staff restaurant & bar - well appointed - great view of the harbour excellent value for very reasonable price

the location, staff , communication & pet fee

i was offered an early check in without even asking

we’ve stayed here before and they had no pet fee but this time (only a 3 weeks later) they said that the management now implemented a pet

it has a bar and restaurant on the ground floor

the gym was very nice with filtered water to refill water bottles

about this beautiful boutique hotel is impeccable; location, food, rooms and amenities, gym, spa and the staff who went above and beyond to meet our needs

gym equipment was broken

shower facilities in the gym.

we also went to the hotel spa for couples massages and they were perfect

untrained staff who had difficulty with basic english, difficult access to wifi.

also, the community pool has rules so kids below 10 must have an adult in the water with them

though max 4ft depth), sauna and hot tub and good also

great location for tourists to visit the city. free wifi.

the swimming pool is awesome, a plus for swimmers or parents with kids

i called if i could do early check in, and the staff i spoke to was very nicely help me out

hear everything happening next door, asked for a quiet room but they put a family with young kids next to us and there is a lot of noise in the back alley from dumpsters getting emptied at 6am

last night of our stay (friday night) there were some rowdy party kids in the room next to ours

let me do early check in nice reception girl. room had view off road. breakfast was good

university kids partying late into the night

the room was very large, the kitchen was fully equipped

stayed 4 days and, as expected with covid, there was no room service each day

staff are friendly , laundry was great if you have been traveling awhile

everything you thought you needed was there; pool, spa , exercise room, two game rooms etc

ovid)

excellent gym with great steam room to relax and unwind in after a good work out

the hotel had historical charm and the gym was very well equipped surprisingly

so kind so helpful so knowledgeable and have a willingness to help that is bar none

love that i got an early check in (so grateful that i got that) i also liked that the location is downtown and only

we were on a long trip so it was useful to have a laundry

across the board, plush comfortable room, quality linens and toiletries, no pet fee and free ev charging that valets handled automatically

pool and gym facilities were great

were excited to use the hot tub at 9:30 and it was full of kids so it would be nice to have an adult hot tub

the flowers are fabulous. spa was nice. room was very nice and large.

delicious coffee for room service this morning

location perfect. very nice breakfast. cozy. nice and clean laundry room.

kids love the breakfast. parents love the location and the room

no room service (food) (-)no room service. no dental kit provided. was told to go and collect it from the reception desk. (+)the location first of all. the breakfast was excellent. room service was prompt and efficient. (-)i wish there was an actual restaurant in the hotel so we could order room service. (-)no movie channel or room service to pricy (-)room service for cleaning was not good

excellent location, free breakfast, free parking, free wifi!

sometimes i woke up to kids being loud & crying. you could hear through the walls at times.

view, the quiet room, room service, access to victoria, breakfast, the suite with separate rooms

room service for toothbrush and paste, waited forever, had to go to to the front desk at the end;

lcd television with cable channels food & drink - refrigerator, microwave, coffee/tea maker, and room service sleep - premium

room too small; poor lighting and room service menu; over-priced!

i could have stayed in other hotels close by for less than half the price and had the bath and room service i had wanted

room was beside the laundry room and we could hear it

was all incredibly helpful and kind, the location is great, and it's a perfect place to stay with kids- while still feeling luxurious

view was of the venting, beds were felt crammed into the room and could hear the sound of laundry running

no room service after midnight.

our first room was noisy due to laundry services but they moved us quickly and the second room was very nice and quiet

keys activated again and there were only some spider webs in one corner of the ceiling above the kitchenette that should be reminded to the cleaning staff)

can't think of anything. might have used the pool, but it is not heated this time of year.

secure parking, a small pool, and an exercise room

friendly, location was excellent and could easily walk to attractions, room was decent and the kitchenette very handy

quiet,unexpected but super useful kitchenette with decent sized fridge that actually kept things cold as well as hot plate and

location. pool. staff. excellent food and service at the restaurant.

a bit old fashioned, gym equipment is limited.

the swimming pool,steam room and weight room also the help of the staff was comforting.

small pool

we stayed 2 nights; room service did come but didn't bother to pick towels down on the floor

there were laundry facilities and it was so useful to catch up on our washing as we were touring for a month

onsite laundry was useful

we also appreciated that beacon hill park was literally across the street and we could run the kids in the park

a beautiful large room with a great kitchen, full size cooker and fridge, microwave

location and wonderful room with a small complete kitchen even

spa treatment. pizza restaurant. outdoor pools.

room service was pretty good.

spa was superb

room service was pretty slow the first night we were there and the food quality could use a little

gym is really poor in comparison to the property overall