loud; expensive; wifi did not work in the room

complementary wifi and shuttle to the airport at the end of our stay was excellent

wifi did not function

son is 11 yrs old) and they didn t honor the 4 breakfast although my room was for 4 to 5 person

hotel is in an excellent and easy to find location overlooking the lake and flores with car parking

delicious breakfast, excellent service and great pool for kids and adults

the pool had lounge chairs and plenty of room

was a wonderful pool and hot tub

nice room, nice view, nice pool, staff were excellent!

with view on the pool, very clean and good furniture, - including a fridge in the room

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

the pool was out of action for over two days

swimming pool

the location was great, near to flores. there was a pool on the hotel.

of the staff was amazingly kind

they also have a pool

perfect location, nice pool and restaurant

cluding the cleaners and the guy that cleaned the pool) the swimming pool was an oasis of peace very good and complete

pool was a little dirty, wifi was very slow

the wifi was really bad and we could barely load anythihng

the wifi was terrible

kids liked the pool and the room was spacious enough for the 5 of us

terrible wifi

friendly and helpfull owener and stuff, good location, big and comfortable bed, laundry in house

was a lovely little place, the rooms are on top of a laundry place and they did our washing for us

it’s very handy as the place has a laundry

it is part of a laundry

rooms are located above a laundry service and it shows - all the linens are super clean and nice

the laundry service next door delivered our laundry to the hotel reception

and well maintained hotel structure, courtyard and pool

hotel with pool for family with small kids

the pool was a lovely respite after some 40 degree days and it was well kept

we loved the pool, it was clean and a very comfortable temperature

i like the facilities, they were awesome, the pool and the amenities are nice.

staff went above and beyond and allowed early check in which was very helpful and amazing

location was good, nice pool and view of lake

they do have a small gym which isn t by the restaurant but by the rooms

the pool is too small

no wifi connection in the rooms

the pool was nice.

breakfast was excellent

pool didn t look as inviting as photos

good location and pool

is no airport shuttle even though one is listed on here

breakfast was terrible (you are only allowed a set breakfast of dry pancakes if included in your

they're were two pools that the kids enjoyed, but the pool facilities were a bit run down

pricey for guatemala and the breakfast was not very appetizing

pool stagnant and the internet was slow.

good laundry service for a reasonable price

hot and powerful shower. good enough wifi. big room. free drinking water. great location.

air conditioning, late check out

hotel was great - in a perfect location in flores near everything and with good wifi

rooms, comfortable beds, clean shower with hot water, good wifi, nice garden inside, lounge

they offered laundry and it smelled really good

lots of places round about to eat, do laundry and book onward travel

laundry service across the street which was very fast

the a/c and wifi

reception staff was very nice, they helped us arrange a shuttle to tikal

had a misunderstanding about the airport shuttle service

breakfast - expensive shuttle service (the shuttle is needed but too expensive for the distance in question, especially

they also had a bar with great views and the entire hotel was very clean

they offered a shuttle to the airport and even though we had to get there a couple hours earlier, we appreciated

location, clean, friendly staff, view from bar and lounge is awesome

nice place, super fast internet, lovely pool, great location, very quiet, super clean as it is brand new, and all the amenities

the breakfast was just ok, but it was offsite at another hotel

location and included breakfast in hotel petén

guests have access to the pool at hotel peten (a couple doors down), and the free breakfast is delicious

maybe the pool seem like was not clean properly but it wasn’t a big deal, id still jumped in

breakfast was delicious, great lil pool to hang in watch watch people walk by, as well as great view of lake

location was great as it was steps away from the water, shuttle bus pick up point and restaurants

location, the team are nice and pleasant, they offer you a lunchbox if you miss the breakfast, the pool is cool

the bar in the pool was awesome

and a very helpful free shuttle to the airport

air conditioning, wifi and location

the room was large and offered lots of space. the location was great. wifi worked well.

the wifi worked well. i thought the price is good. but now i know it was too high.

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

good wifi in the room

the kids loved the rooftop pool, the location was great for walking anywhere on the island, the room

we appreciated being able to get laundry done for a small fee

huge comfortable bed w/huge pillows, flat screen tv, ac & ceiling fan, free wifi, hot shower & pvt bath

the free shuttle to the airport is very

wifi very weak in the room. outside it was working .

the breakfast was delicious and had a few options to choose from

breakfast is included and delicious

was very nice and welcoming, let us do an early check in

breakfast

great breakfast

roof top terrace, sunsets from the bar spectacular

was a bar that played quite loud music nearby which you could hear in the room

they offered a free airport shuttle when we arrived

amelia was in good walking distance of shops, the community center (watched kids play basketball in the evenings after dinner) and the bakery for early morning coffee

landscape from the bar is absolutely incredible

arrived early had arranged for early check in

the staff was very helpful and sympathetic when we had an issue and offered laundry

the wifi didn't work properly on my computer/phone

while the wifi was good in the room, it didn't seem to reach the roof top terrace

the wifi signal was fine and internet was ok

great wifi and a jetty across the road so you can just jump in a cool off

the upstairs bar has a great view and a great vibe

the food was less than desirable but the bar tenders were amazing and fun and always making wonderful drinks

great views from room, close to evening food market and early check in was very appreciated

the hotel is right by the water and has a bar and resto on the top floor

bar on the rooftop

very nice hotel, friendly service, good breakfast and food in the restaurant

the swimming pool is great

comfortable rooms, nice bathroom, clean towels in the room and at the pool

they have a nice pool and plants everywhere

the breakfast was also very yummy and served in a lovely ambiance

and they let us check in at 6am

100q for a 10 minuet taxi back to the airport due to not wanting to leave for the airport at the shuttles scheduled 4pm time for an 8pm flight

free airport shuttle is also a great add-on

excellent room service that always included some artistic towel arrangement (swans, flowers, etc) which was

shuttles not permitted into town so we had to lug baggage to the hotel

all you need , hot water , wifi , air conditioning , lake front

hot shower water, big room, good kitchen. have air conditioning and a fan. good location

it doesn't have a restaurant, but it does have a kitchen and free coffee

the wifi wasn't that strong and the walls are paper thin so you can hear everything.

air-conditioning works well, wifi is excellent

but it was fine in the lobby, at the pool and in a small sitting area on my floor

the swimming pool was a plus

the wifi did not worked

wifi worked really badly or not at all

pool is nice

i cancelled another booking on the island of flores because i compared the reviews about wifi, and this one did not have any negative reviews about the wifi

unfortunately the staff lost a bag handed over with the laundry

the showers are good and the guys did our laundry in under 24hours

good wifi, great location, comfy room.

othet guests had troubles with the laundry

leave the car in flores, park at raices restaurant

wifi works well

ry necessary in the 90 degree heat and humidity

pool is perfect, you get a full view of flores

when i was there during the week a lot of sound from a bar and barking dogs in the night

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so nice

pool poor

the so called infinity pool is a very small pool and was not very inviting

the pool

the pool was green so we couldn t use it

wifi and ac 10/10 working really well

beautiful location! breakfast was amazing, staff were friendly. cannot fault anything.

pool is awesome

the included breakfast was absolutely delicious and gave us the perfect start to our day

great food and cocktails, amazing lake for swimming of kayaking, swimming pool at night, great villas in the trees, free luxury boat to go to flores

lovely pool and a great open plan restaurant and bar area

pool was large and fun for the kids, especially with the overhead water feature

at least, you can ask at the bar we did complain and got an acceptable resolution, however nothing said from the manager

right at the laguna serves delicious food, the rooms are clean and spacious and we enjoyed the pool area

beautiful views of the water, a pool, restaurant and bar and beautiful walking trails around the

the kids enjoyed the

infinity pool overlooking the lake

on the lake was magical, the room fantastic, the staff were lovely, the food great, especially breakfast

free monkey boat tour in the morning, there are free kayaks to use on the beautiful lake and the breakfast is just delicious

oh and the spa was wonderful as well, loved the steam and dry sauna and massage

the service was very good at the restaurant and by the pool

attractive dining patio with view of lake, nice pool with jungle setting, easy access down to lawn beach at lakefront, hammocks, lawn game, animals

breakfast buffet on sunday was very nice

bar near pool, lots of steps but rides offered if needed

breakfast was very good

things i liked about the hotel was the beds were comfortable to sleep in, the pool was clean, and the lake was a perfect place to relax and enjoy the sound of the exotics birds

location overlooking the lake and with great layout for pool and docks to swim in the lake

breakfast was delicious and plentiful--fresh juice, fruit, eggs, beans, tortillas

the pool needs some care as it looked like a stagnant mosquito-breeding ground and did not look usable

the breakfast and dinner are delicious and served in good portions

breakfast and dinner are provided and very good pool was cleaned daily

it was really handy having the restaurant and bar on site, and as it closes by 10 you could get an early night without any noise

unless you need to work online wifi in whole region may not good all good

we didn't have wifi at our house, but that is just a small detail.

wifi reception was patchy for me.

excellent bar and cafe with a good menu

our room was simple but comfortable and the wifi worked well

good secure parking

no wifi, no hot water, dirty

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

central el remate so everything i needed was nearby and he had laundry service

parking was convenient

it is a 5 min walk from the laundry shop, and within a 5 min walk from many great cafes and restaurants

beds, patio, good shower, onsite parking, very good working aircon.

very helpful staff. i was very pleasantly surprised at how well the wifi worked.

wifi quality sometimes good, sometimes not

strong wifi

it provides free parking and very decent wifi

wifi was rationed

very nice stsff and free purified water station, and secure parking

the wifi connection was very slow. poor lighting in the room and the ac didn't work.