we particularly enjoyed the large jacuzzi in the room and the beautiful infinity pool

free monkey boat tour in the morning, there are free kayaks to use on the beautiful lake and the breakfast is just delicious

noise of kitchen fan heard at the pool. included breakfast should be richer

we enjoyed breakfast and dinner at the hotel which was all delicious with beautiful views

service is good, we enjoyed room service

very friendly staff; nice little paths around, great pool and restaurant

atch out for crocodiles) staff helpful and friendly ( and spoke good english which helped) the kids loved the

expensive laundry service.

the rooms are of a high standard and the restaurant and bar are excellent

i personally didn’t like that there was no self service laundry

attractive dining patio with view of lake, nice pool with jungle setting, easy access down to lawn beach at lakefront, hammocks, lawn game, animals

if you are leaving early to go to tikal, they pack small breakfast boxes to go

breakfast buffet on sunday was very nice

breakfast was very good

bar near pool, lots of steps but rides offered if needed

breakfast and dinner are provided and very good pool was cleaned daily

small thing, but could do with more hooks / spaces to dry wet clothes given there is a lake and a pool to swim in

good food for breakfast

the room was super comfortable, and the food for dinner and breakfast delicious

deep gravel parking lot that made it impossible for my motorcycle and resulted in it falling over

central el remate so everything i needed was nearby and he had laundry service

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

good secure parking

no wifi

our room was simple but comfortable and the wifi worked well

the wifi works pretty well

beds, patio, good shower, onsite parking, very good working aircon.

it is a 5 min walk from the laundry shop, and within a 5 min walk from many great cafes and restaurants

moved from room 14 to room 12 because the wifi in room 14 was not good at all

hui, la puerto, casa

the wifi connection was very slow. poor lighting in the room and the ac didn't work.

the secure parking for our car was a plus

very nice stsff and free purified water station, and secure parking

our room was clean and quiet, and as a bonus, we could generally get wifi, although this was stronger in the restaurant/reception area

wifi was rationed

unless you need to work online wifi in whole region may not good all good

o managed provisorily the guesthouse) was so kind and helpful,

we didn't have wifi at our house, but that is just a small detail.

garden restaurant and bar area like a sort of tropical forest bathing

d this is absolutely not their fault) there were a few

location was good, nice pool and view of lake

staff went above and beyond and allowed early check in which was very helpful and amazing

the pool is too small

i like the facilities, they were awesome, the pool and the amenities are nice.

pool and lake view

hotel with pool for family with small kids

the pool was a lovely respite after some 40 degree days and it was well kept

and well maintained hotel structure, courtyard and pool

the staff are friendly and helpful. the pool and garden area are well maintained.1

expectations across the board, great pool area, really good location, super comfortable and best of all the staff are wonderful

was a lovely little place, the rooms are on top of a laundry place and they did our washing for us

friendly and helpfull owener and stuff, good location, big and comfortable bed, laundry in house

that's because you have to go through the laundry service business part of the building to get to the hotel room part, and if the laundry is

it is part of a laundry

laundry is provided with minimum

good location, private parking

hotel is very nice and the private parking is good and handy, the streets around are rather busy

also secure parking is available if you are driving in with a rental car

pool was a little dirty, wifi was very slow

kids liked the pool and the room was spacious enough for the 5 of us

breakfast

great breakfast, and especially the fresh fruits! wonderful staff!

breakfast was delicious and colorful

breakfast is included and delicious

quaint, clean, lovely staff (especially hans) and a wonderful breakfast that you order from the menu

perfect location, nice pool and restaurant

the location was great, near to flores. there was a pool on the hotel.

of the staff was amazingly kind

they also have a pool

the decor and pool

we had lots of fun in the pool as well

the pool was out of action for over two days

with view on the pool, very clean and good furniture, - including a fridge in the room

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

the pool was great. location was good. the room was pretty tight but comfortable beds

kitchen was useful

the shared kitchen was so useful too

the wifi wasn't that strong and the walls are paper thin so you can hear everything.

to find anything for improvement - only that the kitchen could be a little better equipped

the wifi was weak in the room but still worked ok and worked pretty well in the public areas

rooms, comfortable beds, clean shower with hot water, good wifi, nice garden inside, lounge

- they also accommodated me to move to a more quiet room - they also helped me facilitate a laundry service - rooms were spacious - convenient location, right after the

great location, helpful staff, laundry service

air conditioning, late check out

good laundry service for a reasonable price

great hotel to stay at in flores. clean rooms with ac and the pool was wonderful.

wifi is fantastic

the pool the view and location

the only thing the hotel needs is lounge chairs around the pool.

wifi and hot water didn t work

complementary wifi and shuttle to the airport at the end of our stay was excellent

wifi did not function

loud; expensive; wifi did not work in the room

free airport shuttle is also a great add-on

breakfast at property, generally a bit expensive and the claimed airport shuttle was not provided on way out

shuttles not permitted into town so we had to lug baggage to the hotel

very clean. very central. great views. desk for working!!! fast wifi. best hot showers.

and airport shuttle were handy, the ability to use the pool in another one of their properties was

staff, very clean rooms (cleaned daily), good shower (with hot water), very nice breakfast (not included in the room price), offer a lunch box for 40q (good to have for a trip to (+) next day, we got a breakfast box to take along, vegetarian wasn't any problem (+) the breakfast was yummy and the restaurant right infront of the water (+) the airport transport was always punctual, breakfast a pleasure and the communication was very proactive and helpful (+) great breakfast options (+) breakfast was included and was delicious, with plenty of choice, and although there was no bar you (+)beautiful views, clean rooms, and delicious breakfast. (+)gorgeous view, exceptional staff, delicious breakfast, and awesome location! (+)super friendly and reliable staff. great breakfast (+) the breakfast on the terrace was delicious

06) was right next to the cleaning crew's room so we had towels, laundry and the cleaning carts outside of our room continually

arrived by the night bus, and early check in was available

had issues with wifi and fd helped right away.

laundry service across the street which was very fast

very weak, intermittent wifi, no hot shower

the room was large and offered lots of space. the location was great. wifi worked well.

good wifi in the room

air conditioning, wifi and location

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

we had a rental car and had secured parking overnight next to the

breakfast had 5 choices available which were tasty

the pool is clean, the view from the bar is just so nice, there is a nice lounge area in the second floor that s super chill

the pool is right in the bar/breakfast area, so you swim and sunbathe with tons of people around you

the pool is pleasant and clean

wifi in my room, 303, was spotty and kept cutting out and said i had the wrong password

they also have a restaurant in front on the first floor, a lounge off of the restaurant and a bar with live music in back

the kids loved the rooftop pool, the location was great for walking anywhere on the island, the room

and the pool was very refreshing after a long day in the sun

wifi was strong

location, water refill, laundry, friendliness of the staff though no english....

great wifi and a jetty across the road so you can just jump in a cool off

while the wifi was good in the room, it didn't seem to reach the roof top terrace

to help someone else as she did not want to deal with my issue

told us aircon is not included, we have to pay extra, after that she overcharged double for laundry service

pool and hotel

pool stagnant and the internet was slow.

the complimentary breakfast menu should have one more option. not only what was offered.

is no airport shuttle even though one is listed on here

crummy pool

bar on the rooftop

the food was less than desirable but the bar tenders were amazing and fun and always making wonderful drinks

rooftop bar with great views

also our room had a bar next door but it got quiet before midnight

the upstairs bar has a great view and a great vibe

arrived early had arranged for early check in

cluded) with many options, friendly staff, nice pool, good cocktails, many options to

very good breakfast

good shower and good breakfast

breakfast in front of lake peten itza was spectacular

hotel, i asked how much to take us to the sunrise balloon ride and to take us to the ruins after breakfast but he said it's free and we were surprised

only negative thing i can say is that there is a noisy bar/nightclub near that kept me from sleeping well

central location, very clean, great air con, free airport shuttle for 3+ nights

free shuttle to the airport on our departure

the position and the shuttle to the airport

they offered a free airport shuttle when we arrived

the pool was so refreshing after a long day at tikkal and it was so nice to be able to have a beer by

breakfast - expensive shuttle service (the shuttle is needed but too expensive for the distance in question, especially

we enjoyed the pool and the view

close,pool,service and people. breakfast was great everything i wanted

the breakfast was great and had plenty of options! also, loved the pool area and sunset views!

guests have access to the pool at hotel peten (a couple doors down), and the free breakfast is delicious

breakfast was served in the neighbor hotel and i had no problems getting it and it was good

despite the fact we had to leave early, before breakfast was served to visit the mayan ruins, they prepared a lunchbox for us

great location, and they arranged us an early breakfast at 5:00 am before our shuttle

pool

the kayak service, the pool and the room was big.

dirty swimming pool, not cleaned

there is a small pool which we enjoyed swimming in and lounging around

breakfast was included and it was nice, three selections

wifi was unusable

very nice hotel, friendly service, good breakfast and food in the restaurant

the front desk helped coordinate tuk tuks, and the restaurant had a wonderful breakfast

offered us free breakfast

lovely decor. welcoming helpful staff. nice food. hot shower. big bed. great breakfast.

a beautiful clean facility, with great staff. a good breakfast.

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

the showers are good and the guys did our laundry in under 24hours

wifi was good

unfortunately the staff lost a bag handed over with the laundry

rattling and making noise outside peoples room shortly after 7am kinda annoyed me, wifi didnt reach rooms but no big deal

no wifi.

poor wifi in bedroom

kids free

was amazing definitely coming back kids safe but you have to keep eye on the is the jungle

the honesty bar was great

some mayan ruins are also close by there is a small pool, just big enough for little kids to play and adults to sit and cool down while holding a drink

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so nice

the pool was green so we couldn t use it

outside area seemed neglected: construction debris , loungers were in poor state , pool wasn t in good condition

the so called infinity pool is a very small pool and was not very inviting

wifi and ac 10/10 working really well

can swim in the lake and use the onsite restaurant or pool facilities

staff especially brayam wonderful breakfast, evening meals delicious amazing grounds secluded location but flores available via

lovely pool and a great open plan restaurant and bar area

beautiful location! breakfast was amazing, staff were friendly. cannot fault anything.

the included breakfast was absolutely delicious and gave us the perfect start to our day

add to that a really good restaurant with exceptional breakfast