brand new. great location. shuttle to the airport included. great breakfast

for the price, the breakfast buffet is ok and the room service food is very expensive for what you get

the gym could be bigger and a pool would we be ideal

brand new. great location. shuttle to the airport included. great breakfast

location with direct walking access and door to door shuttle service to the aifa airport

the restaurant was amazing-even the continental breakfast

we also had a promotional breakfast which was very good

we had a breakfast included stay which was delicious

there is wifi, although at times a bit slow

good secure parking and clean room

we came by car, so we appreciated the parking lot

love the laundry service

- receptionist was ok but could be better - no information given for the swimming pool

they had a pool, which i didn't find out about til later because it's hidden behind a shrub and a door

well run place nice garden and swimming pool. very helpful staff.

pool temperature was cold

pool needed a clean

breakfast was included, but they start serving it at 9 am, which is too late if you want to take

the breakfast was very big and filling

is very good, breakfast omelette superb

the room was quite spacious, the bed was very confortable and provided you a heater

delicious breakfast

the wifi to find different hotel

room key cards very poor; wifi in 101 suite poor, wifi in lobby very good.

city center, good restaurant, beautiful inner court with garden and swimming pool, free on site parking

staff were cleaning common areas including pool every early morning and throughout the day

lots of space in the room, beautiful pool and great location.

you have a cute breakfast included, along with their nice and comfy beds and their rustic atmosphere

private parking in the garden, very friendly staff, good wifi

breakfast, wifi, comfy bed, parking, location

quiet location, nice decorated yard, nice breakfast, free and safe parking in the yard, heater works very

breakfast every morning

level, restaurant and spa on site, great patio sitting/eating area, delicious food, reasonable prices, very pleasant

rooms next to eachother and they even got us new rooms next to the pool which was perfect for the kids - and their parents

the pool looked a little dirty.

there's also a pool and everything looks really nice

property, ideal location, nice common areas, lovely pool, nice restaurant, courteous, attentive staff

pool green: only turn on pump after you jump in

swimming pool)

excellent. very close to the pyramids. the water in the pool is warm.

the area around the rooms was very large, green and there was plenty of parking on the hotel grounds

the breakfast is too slow

very small breakfast but ok

very big garden and lot's of stuff to play with for the kids and even a little pool

the breakfast was very basic. coffee, bread, yoghurt.

lot of parking

good parking

motorcycle friendly. secure parking.

tv reception not great, wifi kind of slow

we could park our car inside the building, the wifi worked well

is good, very close to the pyramids, secure parking right in the courtyard

location was perfect, staff very friendly, breakfast was verg good, indoor parking was safe

parking inside the yard

wifi, good location, friendly people - they even let us do our laundry free of charge

lovely fresh fruit & homemade cake for breakfast

the spa bath, helpful, friendly owners.

y spa jade was a real delight

the spa services are a 10

i did laundry and i felt that someone was taking care of me, i am in a long trip and moved a lot from

free secure parking

may be able to get breakfast if you request ahead or if they are busier

a problem with the payment so i went to bed and we sorted it out in the morning, there is a light breakfast and good coffee, plus any information you need they will happily help you and try to make

she gave me wifi access so i can book the room

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

room didn t have a private safety box and the pool hours

is isolated, literally in the parking lot of a big shopping mall

gym although very small,swimming pool looks good.

i did not feel that the parking slot were extremely safety, tough there is surveillance most of the time

gym although very small,swimming pool looks good.

the room was clean and when we ordered room service once, the food was good.

older reviews say they do not have breakfast, but that is not true anymore

then call and order room service

the breakfast had few options, the room had few outlets. towels were old

no breakfast nor other meals provided, paid or free.

room is very nice, the included breakfast is nice as well, and the location if you're going somewhere in tepotzotlán's center is

the gym area was quite simple, but has everything you may need.

great breakfast!

think the breakfast should be different from onebday to another because having the same breakfast everyday is

breakfast good. room location facing major highway poor. twin bed small.

the pool water was not warm and also looked like not so clean.

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

they did whatever was in their hands to ensure me and my kids had what we needed

they did whatever was in their hands to ensure me and my kids had what we needed

the swimming pool is really small.. still good to refresh.

breakfast was always delicious

breakfast was good with ample selections

the breakfast bar was pretty good.

the breakfast was good and healthy but it was almost the same every day.

the breakfast very good,the room small and clean

small but comfortable room. very clean. very friendly staff, including room service.

it was clean and had all the amenities i needed. breakfast was great and it was a comfy stay.

free breakfast could use a bit of an upgrade

also the breakfast was nice, but a bit of a challenge

the business center and gym needs a bit more and maybe an additional choice at breakfast plesse

pool was dirty- plastic cup and dirt on the ground and less water in the pool

swimming pool was not heated and we only found out when we arrived

pool was dirty and less water

we appreciated that, they respected our pool window room reservation even when they changed us

it has a beautiful garden and pool with sculptures and the two-story units with bedrooms over a kitchen and living room are well

clean property and great staff. specially laura at breakfast. very friendly and efficient

they can improve the quality of the breakfast buffet

oom service)

complimentary breakfast means: coffee & cookies

where in a hurry so we didnt have the chance to taste the included breakfast, but it looked so good

location, price overall, cost of breakfast

friendly staff, cleanliness, pool.

breakfast was good and location too. very clean.

the pool was cold all the time even though i was promised that it is always hot

great breakfast, spacious room

great breakfast. courteous staff. easy access. good location.

they would just have breakfast included in the current rate, and a little more easily accessible from bigger roads it

breakfast was really good and worth for the price

breakfast was average

the menu at breakfast was perfect, clean and warm room, no noise ...

room service available late which was great for a late arrival

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

the pool was great, the room was clean.

their indoor pool was warm, and we loved swimming there throughout our stay

the free breakfast was delicious

one had towel provided for two guests and one bath towel each which had to be used also at the pool

the breakfast was ok

place, quiet, nice pool

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

parking and everything was very handy. nice and quiet.

uld be great if there were 2 of them), free parking

the prices of the restaurant and room service are not matching the expected quality

d small), the tv in the room is also very small,

staff, great taste of food, guarded complimentary parking, small quiet fridge in room, 24 hr room service, complimentary wifi

comfortable, great staff, great taste of food, guarded complimentary parking, small quiet fridge in room, 24 hr room service, complimentary wifi

good ac the staff quick attendable and the resturante no big selection don’t like breakfast needs more fruit n egg whites n no liquid

staff,breakfast and clean

the breakfast was not good, the eggs were just like balls of eggs stick together and overcooked

staff were very nice. clean. good breakfast also.

the breakfast could be better

they have an agreement with the local huge gymnasium so it is nice to stay with them as we can do exercise at the gym at the building

amenities gym and places around

location, friendly and helpful staff, great breakfast and bar service

breakfast was excellent and very nice facility, everything was very well done

breakfast was too expancive

gym was pretty cool, location great

also gym was good but could be better adding more

breakfast was so so

free gym

accessibility to a shopping mall, cafeteria area with great scenery also laundry facilities

the breakfast was delicious..!

my kids love to have starbucks in there as well

nice rooms cozy beds nice bar with area to smoke

huge restaurant and bar facilities

very good breakfast, very nice gym.

a 5-star hotel with great amenities, including top notch spa, gym, steam and sauna facilities

the room mini bar is not filled

wifi at times gets knocked off but that's the least of the worries compared to all other things

the wifi.

large, comfortable room with outdoor terrace and gym

no decent restaurant, bar or anything within walking distance

tiny gym with little equipment

the spa bath

location near bus station central mexico north. great wifi ! great value.

wifi was not reliable

metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

room service

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

wifi wasn t good and bed sheets weren t very clean

also enjoyed the free breakfast the hotel offers

i love staying here the staff is so nice. it's so clean. they have a good breakfast bar.

free shuttle to or from the airport

convenient and clean, breakfast was good and the hotel crew were very friendly and couldn't do enough for you

clean and well appointed. decent gym

room service very poor, i ordered some fried egg they give m scramble and the menu need more

the rooms are big enough, strong wi fi, and good private parking

is no wifi and some of the amenities were a bit old/or lacking

got there around 3:00 am and the receptionist kindly offered me a late check out

i think it came from inner courtyard/parking

the breakfast is pretty nice and you definitely won't be hungry

minute-walk from terminal 1 (if you just have carry-on luggage), basic but very clean, with free breakfast, and good wifi - bonus: very friendly and chilled host/owner

cold at night i sleep very comfortable and the prive was amazing i paid 26 dollars and had a free breakfast i would recommend if your stopping by mexico city for a quick trip anytime

was a great stay. alberto was a great host and put on a great breakfast. will be back

breakfast was a small neat buffet as if on a table in a dining room of a small house

the hotel is clean and the breakfast really

breakfast was good

was great the services, location,good opción in breakfast, bed is comfortable , and general we have a great experience

breakfast are good , good location, rooms are clean , personal very friendly and helpful.

also the breakfast is ready since really early morning

the wifi in my room

ry firm but that's my preference) good wifi

room service was excellent and the cleaning was well done

i was a bit afraid to leave my room, but luckily they had room service so i didn t have to

value in this range - better than most; big bed, good shower & hot water; good wifi; nice pillows and towels; spotless

felt safe and comfortable. had private parking.

it was nice and clean, room service was nice too

good restaurant. good room service. great shower with strong pressure and lasting heat!

room service was rude, i had to request 3 times for extra blankets and towels because they didn't