place close to couples of resterant, super market polices picks breakfast and super here everyday so seems much

the pool and de breakfast

location, price overall, cost of breakfast

great breakfast, spacious room

pool looks nice, we didn't try it

great breakfast. courteous staff. easy access. good location.

good breakfast and parking lot

the menu at breakfast was perfect, clean and warm room, no noise ...

nice breakfast

good breakfast and parking lot

older reviews say they do not have breakfast, but that is not true anymore

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t pay for staining a cheap crusty towel

then call and order room service

no breakfast nor other meals provided, paid or free.

the room was clean and when we ordered room service once, the food was good.

their indoor pool was warm, and we loved swimming there throughout our stay

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

room service available late which was great for a late arrival

the pool was great, the room was clean.

parking and everything was very handy. nice and quiet.

it was quiet and parking without cost

quires a renewal), pillows, no coffee pot in room, only 1 bottle of water, entrance to parking lot is not identified, small tv

everything was fine, the food from room service was cold, they were no snacks at the machine

easy parking, walmart behind the corner

wifi internet was fast and reliable even though i had a room at the end of the hall

they have an agreement with the local huge gymnasium so it is nice to stay with them as we can do exercise at the gym at the building

amenities gym and places around

good ac the staff quick attendable and the resturante no big selection don’t like breakfast needs more fruit n egg whites n no liquid

the breakfast was not good, the eggs were just like balls of eggs stick together and overcooked

staff,breakfast and clean

the breakfast could be better

staff were very nice. clean. good breakfast also.

the bar was a bit noisy a couple of times at night

breakfast was excellent and very nice facility, everything was very well done

also gym was good but could be better adding more

also gym was good but could be better adding more

many buffet items were repetitive from the breakfast selections to the dinner selections

nice rooms cozy beds nice bar with area to smoke

huge restaurant and bar facilities

the room mini bar is not filled

very good breakfast, very nice gym.

a 5-star hotel with great amenities, including top notch spa, gym, steam and sauna facilities

the swimming pool is really small.. still good to refresh.

the pool water was not warm and also looked like not so clean.

they did whatever was in their hands to ensure me and my kids had what we needed

they did whatever was in their hands to ensure me and my kids had what we needed

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

free breakfast could use a bit of an upgrade

team were amazing with us always smiling and helping the breakfast team specially did a great job with their good attitude to accommodate all our

it was clean and had all the amenities i needed. breakfast was great and it was a comfy stay.

breakfast is always the same

parking garage that is well lit and monitored by the hotel licence plate by plate

great breakfast

the breakfast bar was pretty good.

breakfast was always delicious

the breakfast was good and healthy but it was almost the same every day.

the breakfast very good,the room small and clean

spacious rooms and parking for our car

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

wifi wasn t good and bed sheets weren t very clean

quickly check in, very good including breakfast

wish they had a better option for breakfast like eggs and stuff not just a lot of bread and unhealthy

breakfast would be better if it includes eggs; only one coffee machine creates line up.

breakfast changed to only continental

the options for breakfast were limited

we had a great breakfast at the hotel with great service

pool was cold, although it was winter and an outdoor pool i would expect for it to be at least warm

good breakfast, good beds, big gym plus pool, near to mall with different options of restaurants

the pool is clean the work out equipment all functioned well

it has 24 /7 pool access. gym has good equipment. clean rooms all around.

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

can t sleep. too close to the high way. not good wifi.

the price was so fair, and the room service food was so delicious too

wifi is not too strong, gets disconnected quite often

there's enough parking space and the hotel has a restaurant, room service and an elevator

wifi speed good without problems

the room was big and they have a gym that actually works

there was a menu in the room where you could order from their restaurant(room

the breakfast wasn’t that great

the breakfast was good and it’s nice that they have a gym

wonderful breakfast

room was clean, good breakfast and gym is good for cardio

room was clean, good breakfast and gym is good for cardio

the gym was a nice surprise and an even better surprise was the hotel van

gym didn't have towels ,cups for water

the smell from the gym. they use a strong, cherry smelling cleaner.

the gym

the gym facility is also good if you just want to get some cardio and basic work out

breakfast good. room location facing major highway poor. twin bed small.

room is very nice, the included breakfast is nice as well, and the location if you're going somewhere in tepotzotlán's center is

the gym area was quite simple, but has everything you may need.

the breakfast was excellent, the bed was comfortable, it’s very close to the bus station.

the breakfast was okay, and the location perfect for me. i like the view from my suite.

my kids love to have starbucks in there as well

facility is very clean the free breakfast was good and the service from all the staff was excellent

dinner at the restaurant or something at the breakfast made us three very sick of the stomach

the breakfast was good and has a good view of the city

nice staff, good pool, beautiful gardens. very good wifi

the free breakfast was delicious

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

breakfast at the hotel was overpriced and not very good -- too salty to enjoy

swimming pool was not heated

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member to assist one

pool was dirty- plastic cup and dirt on the ground and less water in the pool

grounds and pool good security ability to cook own meals

od thing as hotel restaurant grim looking and/ or

we appreciated that, they respected our pool window room reservation even when they changed us

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

it was nice and clean, room service was nice too

felt safe and comfortable. had private parking.

good restaurant. good room service. great shower with strong pressure and lasting heat!

wifi connection

the wifi.

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

- wifi performance was unsteady - sometimes loud traffic on the side of the main road

wifi sometimes works, and sometimes doesn t

huge bed and good wifi

from central norte bus station and it's metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

the spa bath

we didn't make use of it, but it was amazing to have the option :) the wifi worked phenomenally and the staff was always friendly

metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

the breakfast is good. and the restaurant food is very good too. very good mexican food

breakfast was very good ud83dudc4d

the location, the staff, the room and the breakfast

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

breakfast area needs more staff

breakfast was good

breakfast are good , good location, rooms are clean , personal very friendly and helpful.

was great the services, location,good opción in breakfast, bed is comfortable , and general we have a great experience

the attendant who carried our bags was very kind and helpful. also, good hot breakfast!

the breakfast

the breakfast was limited, but good. the staff was nice.

we had room service at night and the food was great

the room was clean, and the room service was exceptional

to the hotel was through the unstaffed parking structure which is dark and just gives off a bad vibe knowing that someone could be hiding

it had a great breakfast choice too

i also loved the breakfast buffet that was

best breakfast in mexico city. fiesta rewards room are very nice. the hotel is very very new.

air condition, friendly helpful staff, good facilities very good free breakfast buffet, safe box to leave your valuables is provided

the breakfast was awesome

offered a variety of breakfast options and was just a fee minutes drive from all malls

nice staff, good breakfast, good location.

big clean beds and room. staff are friendly and helpful. delicious breakfast. good hot shower.

ey forgot to give me the extra blanket i requested) only

hot water, strong wifi, unique lobby decoration, economical, friendly staff, quiet environment.

good location, nice staff, easy accessible parking within the complex.

i liked that they had a pool and an exercise room.

comments that if you want to go to the hotel by taxi, the taxi has to pay to enter the mall s parking lot, however, if you approach the mall s parking lot from the entrance of the hotel, you

room didn t have a private safety box and the pool hours

i did not feel that the parking slot were extremely safety, tough there is surveillance most of the time

is isolated, literally in the parking lot of a big shopping mall

breakfast is good. i regret restaurant did not serve dinner. there are no restaurants close by.

have breakfast option

very clean excellent service great breakfast

breakfast included was excellent

pillows are comfortable, the city view is fantastic, the staff are very helpful and considerate, breakfast was good, its all worth it

breakfast was awkward with a constant announcement to pay for coffee on the way out

the hotel didn t even open the bar as there was little point without many guests

poor breakfast spread. no room service. bad location

that i could speak a bit of spanish because it came in handy in the restaurant and when ordering room service

i arrived on a friday room service trays that had been left outside rooms were still in the corridors when i checked out

breakfast was a bit tasteless and limited but in overall totally worth it value for

breakfast was excellent though there’s a language barrier preventing us from communicating well

the facilities are great, staff very friendly and good breakfast.

breakfast was good but not great

excellent breakfast, clean rooms, perfect servie

location good, parking and really really cheap: 20 a night

likes that they had a gym with enough machines to match my workout at my local gym, i go back to this location again

they even have a shuttle that can take you around 5km of the property that it´s complimentary

no shuttle bus

i liked that there’s a city expressed shuttle that gives a ride within 5 km radius for free

very clean and the breakfast is really good! about a 15 min walk to the basilica de guadalupe .

calm and quiet, comfortable bed, 24-hour reception, guarded parking

wifi was good

wifi: i work remotely and the wifi is spotty at times

i think it came from inner courtyard/parking

wifi is ok but not the best

there is no frigobar into the room, there is no toilette into or close to the gym.

bed, tv size, gym.

gym equipped friendly staff clean

room service was excellent and the cleaning was well done

clean room, good wifi, free bottles of water

room service is offered

location a bit out of city centre. sometimes wifi was pretty slow.

comfy bed

i didn't eat breakfast, but there was one. very good room, nice staff, clean, good room service.

laundry service took over 40hours to get back to me despite them stating it would be back by 9pm

comfort of the rooms. great breakfast

the breakfast was very delicious and loved the variety of options each morning

provided laundry service when one of our children got sick and soiled his clothes

as we are from a glass company, the glass on the pool needs maintenance.

samuel and his room service colleagues were extremely kind

great gym installations, with good

everything was good, clean and nice people. top floor has pool and gym.

new facilities, comfortable rooms, good gym snd beautiful swimming pool, very friendly and attentive staff

have to improve the room service

gym, very polite staff, very good room with comfortable bed and sink in the room

breakfast was excellent

no breakfast is included, but there is a big shopping mall nearby where you can find whatever you want

has its own restaurant as well wifi worked

serve the exact same breakfast every single morning which was annoying

the breakfast was delicious

express is our favorite hotel chain, especially like their breakfast buffet

the breakfast was also very good and convenient to start the day

breakfast was good, the staff was kind, and helpful, and always tried to resolve any inconvenience

room; friendly staff; beautifully decorated lobby; pleasant cafeteria setting with garden; good wifi connection; intelligent plugs to charge electronic

staff were polite the entrance was super pretty there is parking space room service was

staff were polite the entrance was super pretty there is parking space room service was

weak wifi in the room

there is hot water and fast wifi available

bicycle parking

- pool - breakfast

good breakfast, good rooms, all staff member are very friendly

pool and location

love the comfortable bed and the cheesecake for room service. also the friendly bellhop

seemed that the swimming pool is always reserved by for some training

the breakfast every morning was tasty and plentiful

things stood out, like the sustainable, great-smelling bath products and the delicious fresh breakfast we enjoyed every morning in the peaceful courtyard

the breakfast was fresh and delicious

breakfast was included and delicious

it is really nice to have the kitchen there so you can put leftovers in the fridge or grab coffee/tea any time

restaurant and bar on site

had a pleasant night without noise even though the room next door had 2 kids haha

breakfast time was a little mess, limited personnel to help with the serving

in an ideal world the breakfast could be better and a fan or aircon in the room

breakfast

breakfast could improve for sure but all it’s good

delicious breakfast and is located near from subway.

the breakfast was also incredible, lots of choices, endless coffee and delicious

was super cool, super helpful and friendly staff, clean rooms, tasty breakfast and a pretty designed room

hotel’s breakfast was delicious

the food is better than most for breakfast

on the wall of the room), the super welcoming, attentive, friendly and helpful staff, the amazing breakfast and the roof terrace

the wifi connection was nor very good

the bed and atmosphere were good. wifi and small shops around the outside of hotel

was a lot of roaches in the room, people yelling at night, cars running and people talking at the parking lot in the middle of the night, it s located in a insecure city zone, not recommended for

free parking on site

hotel has secured indoor parking 24h

they offer you beverages all day for free and the breakfast is also good

affordable and great location. parking is free

is independent of the hotel though)

however, it has covered parking, which is very convenient

gym and restaurant was closed because of covid

wifi is unusable

wifi was very slow and sometimes not usable

lady from the room service team was very kind

we were in the king room earlier which was not very well lit, was dated and did not get a good wifi signal

for start my working day, but i had salmon with asparagus, and chocolate cake for dessert for room service, but i had to call back and remind them of my request and the food was delayed, the