also the breakfast was nice, but a bit of a challenge

small but comfortable room. very clean. very friendly staff, including room service.

breakfast is always the same

the business center and gym needs a bit more and maybe an additional choice at breakfast plesse

morning breakfast was too crowded

great place with excellent continental breakfast

breakfast was always delicious

great breakfast

the breakfast bar was pretty good.

breakfast was good with ample selections

they did whatever was in their hands to ensure me and my kids had what we needed

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

they did whatever was in their hands to ensure me and my kids had what we needed

the pool water was not warm and also looked like not so clean.

the swimming pool is really small.. still good to refresh.

friendly staff, cleanliness, pool.

pool looks nice, we didn't try it

great breakfast, spacious room

breakfast was good and location too. very clean.

the pool was cold all the time even though i was promised that it is always hot

breakfast was average

good breakfast and parking lot

nice breakfast

very clean an nice, good breakfast

comfortable, staff was nice to us. wifi was included.

no breakfast nor other meals provided, paid or free.

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t pay for staining a cheap crusty towel

older reviews say they do not have breakfast, but that is not true anymore

then call and order room service

the room was clean and when we ordered room service once, the food was good.

their indoor pool was warm, and we loved swimming there throughout our stay

room service available late which was great for a late arrival

the pool was great, the room was clean.

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

great breakfast!

think the breakfast should be different from onebday to another because having the same breakfast everyday is

* poor breakfast

the gym facility is also good if you just want to get some cardio and basic work out

breakfast good. room location facing major highway poor. twin bed small.

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

one had towel provided for two guests and one bath towel each which had to be used also at the pool

the free breakfast was delicious

the breakfast was ok

breakfast at the hotel was overpriced and not very good -- too salty to enjoy

parking and everything was very handy. nice and quiet.

it has a beautiful garden and pool with sculptures and the two-story units with bedrooms over a kitchen and living room are well

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member to assist one

pool was dirty and less water

we appreciated that, they respected our pool window room reservation even when they changed us

seating area around the pool

good gym

for improvement: the pillows are not comfortable

pillows, tv set, noise coming from the outside, gym facilities, bathroom needs renovations

quires a renewal), pillows, no coffee pot in room, only 1 bottle of water, entrance to

guarded complimentary parking, small quiet fridge in room, 24 hr room service, complimentary wifi

they have an agreement with the local huge gymnasium so it is nice to stay with them as we can do exercise at the gym at the building

amenities gym and places around

spacious rooms and parking for our car

nice rooms cozy beds nice bar with area to smoke

very good breakfast, very nice gym.

the room mini bar is not filled

a 5-star hotel with great amenities, including top notch spa, gym, steam and sauna facilities

huge restaurant and bar facilities

breakfast was a buffet with a lot of option but i only used it twice during my 7days trip

centrally located, nice bar and restaurant

great room. bar / restaurant really nice.

many buffet items were repetitive from the breakfast selections to the dinner selections

i went to the order your own breakfast window and the food was good, but it also took to long; the 1 cook was overwhelmed with

good ac the staff quick attendable and the resturante no big selection don’t like breakfast needs more fruit n egg whites n no liquid

the breakfast was not good, the eggs were just like balls of eggs stick together and overcooked

staff,breakfast and clean

the breakfast could be better

staff were very nice. clean. good breakfast also.

wifi wasn t good and bed sheets weren t very clean

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

quickly check in, very good including breakfast

wish they had a better option for breakfast like eggs and stuff not just a lot of bread and unhealthy

breakfast was fine. good coffee room rates are very fair. i use the hotel frecuently

breakfast changed to only continental

better breakfast selection

room service was great and available 24 hours which was a plus

we liked the pool, it is not very deep but good enough for some laps

breakfast was good, you get a complimentary american breakfast that you can upgrade to buffet for a

late check out

ambiance, live music for breakfast in the weekend, gym is closed but no door so fresh air ventilation

there's enough parking space and the hotel has a restaurant, room service and an elevator

can t sleep. too close to the high way. not good wifi.

the free parking place helps a lot, and you can count on parking service

there's enough parking space and the hotel has a restaurant, room service and an elevator

or dinner, friendly and helpfull staff which allowed me early checkin without additional fee, big parking available for free, location in close distance to other business and big shopping mall

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

good hot water, parking, wifi, tv, bed.

the room was big and they have a gym that actually works

there was a menu in the room where you could order from their restaurant(room

the breakfast was good and it’s nice that they have a gym

the breakfast wasn’t that great

the breakfast was good and it’s nice that they have a gym

good breakfast.

wonderful breakfast

the gym was a nice surprise and an even better surprise was the hotel van

gym didn't have towels ,cups for water

the smell from the gym. they use a strong, cherry smelling cleaner.

the gym

dinner at the restaurant or something at the breakfast made us three very sick of the stomach

the attention we received was great. the room was clean and the breakfast was on point

free gym

facility is very clean the free breakfast was good and the service from all the staff was excellent

breakfast was very good

breakfast was very good ud83dudc4d

breakfast was great ud83dudc4d

the breakfast is good. and the restaurant food is very good too. very good mexican food

breakfast area needs more staff

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

breakfast can be delivered by room service.

parking is avalable under the hotel

the service at breakfast was very professional and friendly

spacious cleanliness supportive staff good parking and checking at comfortable time

the room was clean, and the room service was exceptional

it was nice and clean, room service was nice too

good restaurant. good room service. great shower with strong pressure and lasting heat!

felt safe and comfortable. had private parking.

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

like the gratis breakfast in the small restaurant every morning, and the evening reception attendant was very

facility was old, sheets had holes, breakfast was not very good

have breakfast option

very clean excellent service great breakfast

the breakfast was very simple, the room had little light, the last one had no room service.

breakfast was delicious.

very good the breakfast

attitude, room service past 11pm, i ve order something on sunday, left my tray outside my room and today

restaurant/room service is good, and the bed was super comfortable

poor breakfast spread. no room service. bad location

price$$$ was good, customer service from all the staff was excellent, free breakfast excellent, room service and maid service was excellent

breakfast was good but not great

the pork meat served with for breakfast

the breakfast is very decent

breakfast was a bit tasteless and limited but in overall totally worth it value for

staying 5 times, i finally had wifi

didn t work in the room, but was ok in the reception and restaurant gym didn t work dinner is low quality for the

large, comfortable room with outdoor terrace and gym

- wifi performance was unsteady - sometimes loud traffic on the side of the main road

wifi worked poorly in our room, this was a little bit frustrating

we didn't make use of it, but it was amazing to have the option :) the wifi worked phenomenally and the staff was always friendly

the spa bath

clean and comfortable for a couple nights. 10 minute walk to bus station. wifi worked good.

wifi was not reliable

from central norte bus station and it's metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

comments that if you want to go to the hotel by taxi, the taxi has to pay to enter the mall s parking lot, however, if you approach the mall s parking lot from the entrance of the hotel, you

i liked that they had a pool and an exercise room.

the parking lot they broke into my car, they stole my lights and side rearview mirrors

gym although very small,swimming pool looks good.

gym although very small,swimming pool looks good.

gym equipped friendly staff clean

there is no frigobar into the room, there is no toilette into or close to the gym.

bed, tv size, gym.

the staff forgot to provide towels in the room. the gym is very small and no ac

the breakfast

breakfast was good

also the breakfast is ready since really early morning

the breakfast were very good and the staff was very nice and friendly

location good, parking and really really cheap: 20 a night

offered a variety of breakfast options and was just a fee minutes drive from all malls

and free delicious breakfast

time in mexico city and love this hotel in particular, specially the kitchen staff dealing with breakfast i would like to mention that alberto

in the morning there were many people in the breakfast zone and the floor was a bit dirty

air condition, friendly helpful staff, good facilities very good free breakfast buffet, safe box to leave your valuables is provided

great friendly staff. great breakfast. excellent comfy rooms. swimming pool and gym was great.

amazing view from the room, pool, and gym. the room was extremely clean and staff was great.

great gym and pool facilities

the floor of the pool.

the facilities are very modern, there is a great pool on the

as far as the restaurant, breakfast was great

weak wifi signal

breakfast included and easy check in/ check out

amazing kitchen and breakfast

tv and wifi worked good

the breakfast it was awful ud83dude23 the pancakes ud83eudd5e and the beacon

though they do have a shuttle) if you don't have lots of luggage the walk is great

in drive to the terminal)

near the airport and the shuttle bus runs frequently

need to send an email requesting guest's arrival and departure time so that they can use the shuttle bus without any hassle

very clean and the breakfast is really good! about a 15 min walk to the basilica de guadalupe .

this location does offer a free shuttle service to get you anywhere from around the hotel

convenient and clean, breakfast was good and the hotel crew were very friendly and couldn't do enough for you

the breakfast was varied and plentiful

they even have a shuttle that can take you around 5km of the property that it´s complimentary

the rooms are big enough, strong wi fi, and good private parking

is no wifi and some of the amenities were a bit old/or lacking

and the room service and house keepers were

the wifi was a bit spotty in my room, it would cut in and out a bit. not too bad tho.

i think it came from inner courtyard/parking

secondly, room service is provided every day

value in this range - better than most; big bed, good shower & hot water; good wifi; nice pillows and towels; spotless

great price solid wifi, clean enough sheets/bathroom

i was a bit afraid to leave my room, but luckily they had room service so i didn t have to

the wifi in my room

the gym was great, one of the larger gym spaces i've seen and all the equipment including free weights

big, nice gym, nice people

the facilities, breakfast are very good and everything is very clean.

good breakfast very clean

the morning breakfast was awesome

they do not have room service also coffee kit was never refilled after the first day

i liked the breakfast i liked the quiteness

gym, very polite staff, very good room with comfortable bed and sink in the room

room service was delicious

no breakfast is included, but there is a big shopping mall nearby where you can find whatever you want

breakfast was delicious

wish the gym facility was a bit larger, but loved having it available

express is our favorite hotel chain, especially like their breakfast buffet

serve the exact same breakfast every single morning which was annoying

the breakfast was also very good and convenient to start the day

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym room is on construction

gym upstairs, breakfast is great

the continental breakfast was limited, and the treadmills in the gym did not function.

staff were polite the entrance was super pretty there is parking space room service was

weak wifi in the room

staff were polite the entrance was super pretty there is parking space room service was

room; friendly staff; beautifully decorated lobby; pleasant cafeteria setting with garden; good wifi connection; intelligent plugs to charge electronic

there is hot water and fast wifi available

bicycle parking

the breakfast was fresh and delicious

or that the breakfast was amazing and delicious

the breakfast every morning was tasty and plentiful

courtyard a bit echoey probably due to loud other guests why do people shout over breakfast ?

comfortable rooms, friendly staff, and amazing breakfast

not enough accessories in kitchen like basic knife , cutting board etc

the area around the room was noisy; my room was next to the living room and the kitchen, where there is a tv, so you can hear everything

kitchen and washrooms are clean & accessible

the shared kitchen and living room is a good plus

public kitchen is noisy by the staff and her boyfriend at night until 11pm.

i like the room service

the property was clean. the staff was friendly and helpful. i loved the gym!!!

the gym and swimming pool on the 5th floor exceeded my expectations

the gym and pool are a great addition and i don t believe you would get better service anywhere else

seemed that the swimming pool is always reserved by for some training

best parts of this hotel are staff and breakfast

great breakfast

the breakfast is also really good and free

of the property, the service and attentiveness of the staff is way beyond expectations, the breakfast was delicious and way more than what i expected to be, its really is a full gourmet

early check in was offered, and the staff were great