the breakfast was ok

the free breakfast was delicious

one had towel provided for two guests and one bath towel each which had to be used also at the pool

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

swimming pool was not heated

grounds and pool good security ability to cook own meals

swimming pool was not heated and we only found out when we arrived

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member to assist one

it has a beautiful garden and pool with sculptures and the two-story units with bedrooms over a kitchen and living room are well

seating area around the pool

the gym area was quite simple, but has everything you may need.

it’s clean and you are paying the fair price of what you re getting. basic but good breakfast.

the gym facility is also good if you just want to get some cardio and basic work out

the breakfast was excellent, the bed was comfortable, it’s very close to the bus station.

great breakfast!

parking garage that is well lit and monitored by the hotel licence plate by plate

loved it over all, staff super helpful. breakfast was on point and room super comfy

the breakfast was also nice ansld tasty, with good selection

it was clean and had all the amenities i needed. breakfast was great and it was a comfy stay.

the business center and gym needs a bit more and maybe an additional choice at breakfast plesse

breakfast was always delicious

great place with excellent continental breakfast

great breakfast

breakfast was good with ample selections

the breakfast bar was pretty good.

they did whatever was in their hands to ensure me and my kids had what we needed

they did whatever was in their hands to ensure me and my kids had what we needed

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

the pool water was not warm and also looked like not so clean.

the swimming pool is really small.. still good to refresh.

location, price overall, cost of breakfast

the pool and de breakfast

the pool was cold all the time even though i was promised that it is always hot

breakfast was good and location too. very clean.

pool looks nice, we didn't try it

the room was clean and when we ordered room service once, the food was good.

no breakfast nor other meals provided, paid or free.

older reviews say they do not have breakfast, but that is not true anymore

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t pay for staining a cheap crusty towel

cleanliness, hot water, plenty of parking. there is good food right outside.

the menu at breakfast was perfect, clean and warm room, no noise ...

great breakfast. courteous staff. easy access. good location.

breakfast was really good and worth for the price

very clean an nice, good breakfast

they would just have breakfast included in the current rate, and a little more easily accessible from bigger roads it

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

room service available late which was great for a late arrival

their indoor pool was warm, and we loved swimming there throughout our stay

the pool was great, the room was clean.

parking and everything was very handy. nice and quiet.

spacious rooms and parking for our car

good gym

for improvement: the pillows are not comfortable

pillows, tv set, noise coming from the outside, gym facilities, bathroom needs renovations

quires a renewal), pillows, no coffee pot in room, only 1 bottle of water, entrance to

guarded complimentary parking, small quiet fridge in room, 24 hr room service, complimentary wifi

they have an agreement with the local huge gymnasium so it is nice to stay with them as we can do exercise at the gym at the building

amenities gym and places around

nice rooms cozy beds nice bar with area to smoke

very good breakfast, very nice gym.

the room mini bar is not filled

a 5-star hotel with great amenities, including top notch spa, gym, steam and sauna facilities

huge restaurant and bar facilities

breakfast was a buffet with a lot of option but i only used it twice during my 7days trip

centrally located, nice bar and restaurant

great room. bar / restaurant really nice.

many buffet items were repetitive from the breakfast selections to the dinner selections

i went to the order your own breakfast window and the food was good, but it also took to long; the 1 cook was overwhelmed with

good ac the staff quick attendable and the resturante no big selection don’t like breakfast needs more fruit n egg whites n no liquid

the breakfast was not good, the eggs were just like balls of eggs stick together and overcooked

staff,breakfast and clean

the breakfast could be better

staff were very nice. clean. good breakfast also.

the breakfast was awesome, very far from the airport.

better breakfast selection

the morning breakfast at city plus was the start of a beautiful day every

breakfast changed to only continental

hotel was spacious enough, it had a big breakfast area, and also an area next to the lobby to work or just charge your computer

the gym is small but very complete, open 24 hours

breakfast buffet, that the rooms did not come equipped with wash clothes

the pool is clean the work out equipment all functioned well

and servers were amazing , the best part of the hotel , warm pool and gym also great

pool was cold, although it was winter and an outdoor pool i would expect for it to be at least warm

i needed wifi; not the best.

wifi speed good without problems

the price was so fair, and the room service food was so delicious too

well remodeled hotel good size and updates rooms excellent parking friendly and keen staff

there's enough parking space and the hotel has a restaurant, room service and an elevator

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

wifi wasn t good and bed sheets weren t very clean

the gym was a nice surprise and an even better surprise was the hotel van

the gym

gym didn't have towels ,cups for water

the smell from the gym. they use a strong, cherry smelling cleaner.

the room was big and they have a gym that actually works

there was a menu in the room where you could order from their restaurant(room

clean , breakfast was really good , comfy beds , clean towels, clean restrooms, easy to use safe

room was clean, good breakfast and gym is good for cardio

the breakfast was good and it’s nice that they have a gym

the breakfast wasn’t that great

the breakfast was good and it’s nice that they have a gym

the breakfast room service was ice cold, the machacado con huevos was unfortunately not eatable and it's just a

breakfast started quite late

nice restaurant upstairs and gym facilities

was perfect - high quality hotel, 5-10 mins to walk to the airport or 3 mins by free shuttle

need to send an email requesting guest's arrival and departure time so that they can use the shuttle bus without any hassle

the breakfast is good. and the restaurant food is very good too. very good mexican food

breakfast was very good ud83dudc4d

breakfast area needs more staff

the location, the staff, the room and the breakfast

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

the breakfast was limited, but good. the staff was nice.

breakfast though limited is amazing

we had room service at night and the food was great

the wall around the spa had humidity issues

parking is avalable under the hotel

free gym

breakfast was very good

the breakfast was okay, and the location perfect for me. i like the view from my suite.

located close to terminal norte. clean spacious suite. good breakfast

facility is very clean the free breakfast was good and the service from all the staff was excellent

facility was old, sheets had holes, breakfast was not very good

the breakfast was very simple, the room had little light, the last one had no room service.

have breakfast option

pillows are comfortable, the city view is fantastic, the staff are very helpful and considerate, breakfast was good, its all worth it

breakfast is good. i regret restaurant did not serve dinner. there are no restaurants close by.

breakfast was a bit tasteless and limited but in overall totally worth it value for

the breakfast is very decent

breakfast was good but not great

breakfast was out of this world

the pork meat served with for breakfast

11u bar closed ud83dude01

the hotel didn t even open the bar as there was little point without many guests

breakfast over priced, poor reception, unhelpful staff

very good the breakfast

poor breakfast spread. no room service. bad location

gym equipped friendly staff clean

there is no frigobar into the room, there is no toilette into or close to the gym.

bed, tv size, gym.

felt safe and comfortable. had private parking.

it was nice and clean, room service was nice too

good restaurant. good room service. great shower with strong pressure and lasting heat!

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

i did not feel that the parking slot were extremely safety, tough there is surveillance most of the time

the parking lot they broke into my car, they stole my lights and side rearview mirrors

comments that if you want to go to the hotel by taxi, the taxi has to pay to enter the mall s parking lot, however, if you approach the mall s parking lot from the entrance of the hotel, you

is isolated, literally in the parking lot of a big shopping mall

room didn t have a private safety box and the pool hours

the restaurant was amazing-even the continental breakfast

we also had a promotional breakfast which was very good

we had a breakfast included stay which was delicious

room service fee won t be added in the booking totals price until check out.

the breakfast is amazing. it changes everyday. room service is also good

the floor of the pool.

great gym and pool facilities

great gym and pool facilities

everything was clean and safe and it was a good location. there was secure parking.

wifi worked poorly in our room, this was a little bit frustrating

wifi at times gets knocked off but that's the least of the worries compared to all other things

the wifi.

staying 5 times, i finally had wifi

room service was good and

wifi is strong and rooms are equipped with air con so can sleep at night well

the spa bath

wifi was not reliable

metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

location good, parking and really really cheap: 20 a night

also the breakfast is ready since really early morning

breakfast are good , good location, rooms are clean , personal very friendly and helpful.

breakfast was good

was great the services, location,good opción in breakfast, bed is comfortable , and general we have a great experience

the hotel is clean and the breakfast really

garden and pool

calm, nice grounds, good pool, sense of serenity

offered a variety of breakfast options and was just a fee minutes drive from all malls

and free delicious breakfast

air condition, friendly helpful staff, good facilities very good free breakfast buffet, safe box to leave your valuables is provided

i also loved the breakfast buffet that was

breakfast great , staff real nice you should have more food on vending machines just not candy

breakfast is great, rooms are clean

nice staff, good breakfast, good location.

good parking easy access to the city , friendly staff

good breakfast

ey forgot to give me the extra blanket i requested) only

very clean and the breakfast is really good! about a 15 min walk to the basilica de guadalupe .

i love staying here the staff is so nice. it's so clean. they have a good breakfast bar.

breakfast is good! also location is very good / safe!

they even have a shuttle that can take you around 5km of the property that it´s complimentary

also enjoyed the free breakfast the hotel offers

gym upstairs, breakfast is great

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym room is on construction

the continental breakfast was limited, and the treadmills in the gym did not function.

room service very poor, i ordered some fried egg they give m scramble and the menu need more

and the room service and house keepers were

got there around 3:00 am and the receptionist kindly offered me a late check out

is no wifi and some of the amenities were a bit old/or lacking

calm and quiet, comfortable bed, 24-hour reception, guarded parking

the area around the room was noisy; my room was next to the living room and the kitchen, where there is a tv, so you can hear everything

not enough accessories in kitchen like basic knife , cutting board etc

the shared kitchen and living room is a good plus

public kitchen is noisy by the staff and her boyfriend at night until 11pm.

night staff in their kitchen were talking too loud well after midnight too loudly, as there is a central open area so

usable kitchen but nothing in it to cook with

kitchen not well stocked at all and breakfast was really just tea and coffee and a few cookies.

were no napkins or silver in the kitchen nor a cleaning kit nor a dishes tray the sample room is quite better looking than mine,

nice big room with kitchen and private bathroom. 2 comfortable beds. good wifi.

the kitchen didn't had any dishes. the continental breakfast was very poor.

breakfast was delicious and the location is great because there is a station just below

gym was great

the wifi was good and the staff have been kind .

has its own restaurant as well wifi worked

the breakfast was great