thank you to mike for allowing us to park the trailer

when i asked for extra (2) got only one and the same one that they give at the swimming pool, small and not soft

forced to pay the bar in room in advance when in the end i didn't even use any items

claasy and comfy! loved the mini bar options-original

attitude on saturday, which is understandable because she had to deal with calls about screaming kids

kids toys in pool

breakfast, location and staff are absolutely great. we loved it

lots of parking spaces, away from the city. good breakfast selection. nice staff.

good breakfast, parking and silent place

the breakfast is also fantastic with various choices

breakfast is the highlight of our stay

liked the breakfast, i liked the fact the my parents who are above 65 years were given ground floor room

breakfast was good. location is good too.

receptionist was very friendly, the room was clean, and the breakfast was delicious with a nice variety

no cheese or vegetable at breakfast

breakfast menu

laundry inside the hotel common area

beautiful outside pool ,the view of the river

the bed was super comfy, really fresh and flaky pastry for breakfast

nice rooms, and pool area

had an extra large vehicle and trailer they managed to find a place to park for us

our family enjoyed the pool too

breakfast staff smile

eakfast, indoor pool), near grocery store, pharmacy and fast-food restaurants, within 10 minutes drive from

kids enjoyed the pool

lack of parking lot

toilet was partially blocked. wifi erratic.

very spacious rooms and comfy beds. the free breakfast was amazing!

towels in good quantity and pool in the center court

same breakfast no laundry

clean room, kids loved the pool which by luck we had to ourselves twice

pool access from 9am to 9 pm was perfect for the kids

we appreciated the amenities of the hotel: indoor pool, wirlpool, saunas and gym as well as the easy access to the amerispa

only one elevator was working at times and very small so had to cram inside with the kids and other people just to go downstairs

indoor pool, gym and restaurant plus breakfast.

-loved the facilities (pool, bar with live music, spesa shop, comfy bed room and

great pool and hot tub, gym was great too

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged as we had to be at family photos for a family wedding was

the staff were friendly and the pool was amazing and warm!

pool and fitness area seemed good, but haven't used them

just perfect, location is great! restaurant and bar choice make it a must.

the pool is for leisure, but ok

elevator very slow, too many kids at the pool, good thing we did not have much time for a swim.

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

pool out of order

nonetheless, the kids enjoyed the pool quite a bit

good emplacement - good parking . easy access - good greeting .

already having everything in the kitchen like utensils etc.

very generous breakfast, good variety.

everything! staff, location, room, breakfast.

spacious room, clean and beautiful. nice kitchen as well.

parking was a hussle at night and breakfast was ok.

breakfast was tastsy

breakfast, room and bed all are good stuff.

hot breakfast

great place to stay if going to place bell. breakfast was good!

they had a great breakfast

airport shuttle was right on time

couldn’t fit my 2 kids and my husband and myself in that bed

was no butter for the toast and only whole grain cheerios for cereal which wasn't great for the kids

shuttle to airport runs randomly not every 30 minutes at least

nice to have the complimentary drink and breakfast which was delicious

had 1-3 swim instructors plus students in it every time we took our kids to swim

we ordered room service and the food was cold and expensive.

can't wait for covid to over so i can really experience the hotel since the pool and restaurant is closed

i was a late unexpected arrival and they were very gracious in welcoming me

pool was great for the kids!

i like the cleanness, the way staff talk to customers and the wonderful breakfast offers.

and the free parking in the underground garage, with ev charging, was a very pleasant surprise

hotel was super clean, specious and well equipped kitchen

rooms are so clean the pool and the patio place is well clean.

the breakfast was a nice variety, the underground parking was a bonus in the winter and the pool and

google location, clean, nice gym and pool

received a bag breakfast which included orange juice, yogurt, muffin, cheese, fruit and granola bar

space for family with kids and their breakfast is hearty, amenities were perfect for our family

the breakfast bar was excellent and the beds were comfortable

we enjoyed swimming and the gym

clean hallways, room and lounge, pool and gym area

aside from that, i enjoyed using both the pool/hot tub and gym

well-equipped gym

includes free breakfast, and has a nice indoor pool with a slide for kids

breakfast was very good, swimming pool and gym good, room was very comfortable and quiet

no real bar, just a small bar area served by reception

ahhh the parents where at the bar having

ahhh the parents where at the bar having

arrived early to beat the snow storm on our date of travel only to check in and be informed there is a $50

the price of beer at the bar is absurd.

it was able to get a late check out which was so incredibly helpful. thank you!

it was great having laundry facilities on site

breakfast was excellent, with both protein, fruit and starch

such as the guest laundry room and gym are fantastic

to complain about…the pillows were a little hard and lumpy, kind of like sleeping on a bag of laundry but we’ve certainly experienced worse in our travels

wish that the lobby bar was open, but at least i asked before coming so i already knew that it was closed indefinitely

bath robes, bar fridge, hot tub, fireplace, lots of towels, kind size bed what not to like?

the breakfast bar needs new toasters!!

would have used the hotel bar if it had been open, not closed due to covid

no pool to swim.

com shows this hotels pools hours open till 11pm but the sign on the pool was 10pm

but at novotel, they gave us an egg and cheese sandwich, a juice, a bar and a nice coffee

would of been a lot better if there was a laundry room.

pool and hot tub had nice temperature

close to most of our family and the new parking lot security system gives us peace of mind

nice gym

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

rooms were large, the front desk and housekeeping staff were friendly and helpful, the pool and gym were nice amenities

coffee bar open at most times

cleanliness. the pool, sauna and gym were opened this time. we love it

-can't wait for the bar to be

gym, location

very grateful for free parking right in front of the room

large parking lot where you can leave your car right in front of your door

smart tv is a plus with the free wifi

spa tub was very big, the jets worked perfectly

parking is no problem either

i prefer a smaller location where i can park and walk in, elevators and moving stuff from a large parking lot can be a pain

location. nice property. parking.

wifi in our room 107

it has a large parking lot and easy access to your room

parking, simple checkin and checkout. good value for the money and quiet location

indoors heated parking was a great value add breakfast was great

who checked us in and marianna who kept us company in the am while we waited for the airport shuttle

comfortable beds, a/c, friendly service, decent breakfast

close to airport, free shuttle, good breakfast selection

it was fresh, clean and comfy! and the shuttle too! given an early check in; no hassles.

we had a late flight that came in at 1am and they offered us late check out (which was free of charge)

it has excellent amenities with a gym, pool, big spacious rooms with plenty of food for breakfast

shuttle has limited hours of operation

room size and amenities with fully serviced kitchen; airport proximity; pool

a complete suite with kitchen loaded with everything except food

but it had some problems in locking the door and there was an annoying noise coming from the kitchen (probably related to the fridge or something analogous)

bright room and i was upgraded to a spacious room that had a kitchen that i requested

there was kitchen in the room which includes microwave, stove and refrigerator.

my kitchen had no appliances to cook or eat

the in-room kitchen disaster old and dirty

also, don’t advertise a fitness facility when there were only a couple dbells and the equipment looks like garage sale

i had a very early flight next day so sat there for 15 minutes at the bar while no one helped me

hours for restaurant and bar not great and would need improvement to be a real business

convenient location, restaurant and bar on site, beds decently comfortable, great value.

were not comfy, could hear everything through the walls, pictures showed a fitness centre, no fitness centre anywhere, booked this hotel because of a fitness

staff, beautiful and comfortable rooms the price was a little high as their was no amenities or room service due to the pandemic but they quickly directed new to some great restaurants that

nice pool

what we needed, really clean and comfortable, comfortable bed, polite staff, well stocked mini bar and

amazing 5 star hotel inside the airport, i had a 12 hours transit & stayed at the hotel with my kids, we loved our stay the room is beautiful, clean & very comfy bed

access to pool and lounge after check out

good hotel good bar and restaurant. stayed here many times. location is perfect.

the gym could improve

don t have room service

though a bit pricey) the proximity of the hotel to the airport as well as the free shuttle was a big plus

the shuttle schedule

had the bedroom as its own room, separate from the spacious sitting area, dining area, and full kitchen

the location helped with our proximity to the airport and the bus shuttle was promptly operated

we were able to call the hotel from the airport and they immediately sent a shuttle

suite was very large and well appointed with a great kitchen and walk in bathroom

the breakfast was the best i ve ever had at a hotel

close to airport. comfortable bed. clean room. good food. good gym. good internet.

swimming pool was not functional first day there was a strange smell but it was resolved

easy to get in & out of. bar was great, breakfast was delicious.

kids like the swimming pool

my kids liked the swimming pool

good location. large room. kids liked the pool table.

good rooms, nice bar and food, good gym.

studio rooms, with comfortable beds full bar on site, snack counter available, game table in lobby friendly bus service to the airport even

nothing. have not tried their bar or food yet... maybe next time

shuttle

downside is that the last photo (the one with the gym facility and spa) they posted on booking is very misleading

friend asked if she could have some water from the kitchen/eating area at 9:45 right after the eating time was slotted and the worker was rude and

excellent breakfast

gym closed due to covid but price of the room was still the same

maker gym free use of breakfast area after breakfast hours staff was super helpful location was close to

very clean! loved the pool and restaurant. shuttle was very quick to the airport!

super friendly staff and shuttle to the airport with no hassle was a bonus

the pool is open until 11 pm, which is awesome

large rooms, pool, close to airport, clean, good food

they did everything to accommodate, granted early check in and late check out no extra charge

shuttle service was prompt, facilities are simple but adequate, staff is great.

best of all, i was given prompt shuttle service to the airport at 4:30 in the morning

okay for a night near the airport. comfortable bed. good shuttle service. helpful staff.

shuttle was available at request

the shuttle to go to the airport ud83dudc4c

proximity to the airport. free shuttle service every 30 mins. excellent breakfast.

location was great as was shuttle service from via dorval and also to airport

great location, greta staff at reception, comfortable rooms, nice to have gym and swim

well equipped gym

very good airport hotel with an indoor pool and gym, a lounge offering tasty meals with good service, and a free airport shuttle

breakfast was fine and the location of breakfast room nice and bright

also, the breakfast was good

close to the airport continental breakfast

comfy place to rest. late check out was nice.

very close to airport and shuttle.

the bar was too expensive

shuttle to the airport was on time and driver was friendly and helpful

beautiful room, very spacious shuttle service and restaurant were excellent!

good to have a free shuttle service

the breakfast buffet had better-than-the-usual offerings: the yogurt bar with many topping options, egg bites, belgian waffles instead of pancakes, real maple syrup,

paid parking.

very friendly staff, clean with great gym

the wifi was absolutely horrible

how great the staff was very accommodating the pool was awesome.

i booked the room,there was nothing to indicate that the pool and gym were shut down

what others say, they did in fact have an airport shuttle

shuttle service was great

the coordination between the hotel and the airport shuttle

the staff, hotel, breakfast viere all great

area felt very industrial. breakfast could be better.

in the bar was a bit confused but understand there had been numerous weddings that day

gym

l loved room service as well

i had booked myself for a spa massage and it was absolutely fab

the facility has everything anyone could possibly want, a beautiful pool and spa area, beachfront, lake, canoes and kyacks, tennis, basketball, bikes

at the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of yul

the pool should have more lighting at night.

to airport, free and frequent shuttle, restaurant open late, good food, friendly staff, lovely room complete with keurig

pool and hot tub very clean

excellent fitness room. one of the best i have seen in a reasonable cost hotel.

booked 1 night and it included a warm/cold breakfast and airport shuttle

perfect location, close to the airport, check in was easy and breakfast hours are good

location, the bed and bedding, free breakfast, the gym

a decent breakfast with lots of selection

breakfast... bed was comfy.

ice in the parking. breakfast not included

comfy, good food and good hospitality the reception staff specially gabriel was very helpful, the kids

wifi was terrible. room was not very clean and was very basic for the high price.

comfy, good food and good hospitality the reception staff specially gabriel was very helpful, the kids

breakfast was exceptional

breakfast buffet with fresh fruit and eggs, pool, clean and renovated rooms, friendly

everything. my kids enjoyed it

cleanliness and the gym.

kids had fun in the pool.

the description of room indicated pool view but it was not. it was inthe back.

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

parking was plentiful

lights at all at the parking lot

were very uncomfortable and parking was not clearly marked

the driveway and parking was not plowed

there was present both inside and in the parking area located at the back of the property

very spacious and quiet. pool is nice and the breakfast selection was good

we also asked for a late check out and there was no problem with that either since we were already members

everything amazing. breakfast was top notch

cleaning ladies even asked us if she wanted her to clean our room while we left for the gym and pool, the women was so sweet

tile around the pool was extrenely slippery

poolside restaurant was exactly what we needed…kids kept busy swimming right up until the food arrived

-clean gym and swimming

free parking and proximity to the subway was a huge bonus

comfortable room, beautiful pool and gym. hotel room was a bit dated, but it added to the charm

really missed having room service

i also like their swimming pool

everything was perfect! my kids loved it! close to everything!

pool was clean and rooms very neat and clean also

they didn’t have towels in the swimming pool. i had to go back wet to my room.

fantastic view large room nice gym decent breakfast staff very friendly very good quality/ price in a calm neigborhood starbucks

no room service! a bit of miscommunication in the procedures

more privacy with the pool and gym

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket (+)of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences outside of the hotel such as (+) they had a ice machine and a coin laundry on our room floor

she also didn't pass on our request for room service

more privacy with the pool and gym

the gym was very good, and the pool looked very nice although other people were using it

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

small swimming pool and fitness

the gym was very good, and the pool looked very nice although other people were using it

i enjoyed the pool and

love the idea that the hotel had kitchen appliances l also like that the breakfast was included in the package

small kitchen in the room has everything

i was able to check in earlier. kitchenette. clean. quite. gym. breakfast included

the kitchenette is useful for preparing small meals

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

big parking

location good, easy parking, you get what you pay for

parking was in an enclosed courtyard

ice on walks and parking lot. no coffee

had to go around the block to access parking from montreal

limited parking. tiny pool and tiny gym. breakfast was not good enough.

the breakfast was great

2 families in 2 vehicles traveling with kids and an elderly person

swimming pool

the pool was warm and clean

it also had a gym

parking & breakfast included ev chargers pets allowed

breakfast can be better.

value; the interior of the hotel is new and clean; the gym is well furnished; free indoor secure parking; good selection of breakfast food (included)

free parking with many ev

swimming pool closed for no reason

the view was so wonderful the staff are so good there is a great pool.

we like so much the view where is located the place , and also the breakfast it was amazing

the swimming pool was closed for no reason (it did rain for a short while but was sunny later), the

only thing is the pool not heated like the website said.

hotel far from down town,the room not clean for three days of my staying in hotel i call the room service to send house keeping to clean it but am surprise when they said due to covid-19 s

the first room we stayed in had a lot of amenities. the gym was nice.

to say something, its about parking accross, i would rather like it on site.

was not a 4 stars hotel my room does not have safe box room service not passed i asked and the response is : because thereis no room service in sunday and

the gym on the 3rd floor was good

parking lot had lots of garbage laying around on the ground

great location, pool inside the hotel and clean room

the breakfast was light and healthy, we had porrage, yogurt, apple sauce, coffee, hot chocolate,

the swimming pool is great for kids.

my son enjoyed the pool!

needed to ask for more supplies for kitchen and shower that were supplied immediately but not exactly as needed for the

suite was well equipped, beds were comfortable, nice kitchen facilities

it even has a kitchen with one electri burner, sink, microwave, toaster, dishes, cutlery, etc

they did the laundry on the clothsline every day

room with a fully equipped kitchen and settings for four

the only decent thing about this hotel was the pool

was very crowded when we arrived and there was no parking space to park my car

liked the parking set up well lit etc so felt comfortable that vehicle would be quite

pool is small but refreshing, would be nice if the spa was warmer but being open to the pool i can

room was large. lots of parking. breakfast was excellent and reasonably priced.

the room was a good size (i booked a family room as it had a kitchen so there was more than enough space for just me and my pet)

our room had a kitchen, but no utensils, we didn't need it, but it seems like you have to travel with your own

2) there is a kitchenette but no single fork or spoon

furniture, the kitchen area and the bathroom was clean however the bed sheets did have some questionble stains

it was pretty good value for money and there was kitchen supplies to make your own meals

was very nice and spacious

the spa bathtub

that the spa bath didn't work

at first i was excited about the room as it had a spa tub and was a decent size room

it’s also a plus that they offer ev charging on site

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

wifi doesnt work

easy access location, parking availability, big room and comfort bed, laundry s room

hotel dirty, room service knocking the door 5 times before check out time

also they have free parking with electric car charging stations

rooms are clean. parking is available. staff is very nice.

mirrors on the ceiling and a spa bath in the room

clean and nice rooms for the price ~ the spa tub was much more updated than the photos i had seen online

were able to get an early check in with no problem

were super helpful, we arrive early in the morning & they allowed us to do early check in

understand that this is not a fancy motel, there is no pool or restaurant on site; it is basic, safe, clean accommodation with free parking

was friendly, premises were always very clean, service was impeccable, pool was the perfect temperature, internet was fast and reliable

breakfast was good just busy

my daughter she ´s like pool !

convenient location for our purpose. good pool and hot tub. good choices for breakfast.

pool, sauna & jacuzzi; good breakfast

i didn't like the gym room. was small and had only two equipment. no good venting and no water.

a la carte breakfast, which is a good thing, except if you are in a hurry

the restaurant and bar was very nice and the food was great

pool was sadly closed. beds and pillows were a little lumpy.

i like the breakfast. my family rates it as the best restaurant we've ever stayed in.

wifi didn't always work in the room

unfortunately it was disappointing. the only good thing was the location and wifi

the next day the wifi wasn't working and we called reception a few times and they never picked up the phone

wifi connectivity was good

due to covid we didn't choose to take breakfast, we went outside rather to have breakfast.

bed, friendly staff who were able to accommodate our early check in

sit in the park and enjoy watching kids play, bikers in the park

room service is 10/10, they provided us everything we asked for

didn't get a room service, had some problems starting up air conditioning.

and the breakfast was simple but perfect

excellent wifi, tv, coffee machine

parkingif you come in an late check in

facilities were excellent and they offered a laundry service that was great for us

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

with kids), but that seems like the normal way to do it in quebec

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump control in room for

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

showers and toilets and bedding pool bathroom beautiful lobby

ritz carlton montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

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exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

one interaction with host at the restaurant/ bar on our first evening

great lobby and bar/bartenders very nice gym great housekeeping

everyone smiles and is so helpful i cannot forget the room service either

room service was quick

gym was small, but adequate

wish there was a pool and an airport shuttle

hotel lobby bar closed at 8:30pm on a tuesday

in the room could not be opened - in the bathroom, there was cleaning staff hair everywhere - the gym has old, defective and badly maintained equipment - the gym is not

restaurant and bar closes early

t maybe that is more of a four star thing), a luggage rack in the room, anything in the mini bar (we thought there might

the bar and cafe downstairs were great

strong wifi

om service) was fantastic. great location.

location, room size, facilities, pool,cleanliness

property was great! we really enjoyed the pool and the spacious room.

friendly staff, great food, awesome pool, kids loved it

lost my jacket at the bar and they found it the next morning no problem), and they put me in a top floor room so i could

extra charge for wifi was quite high, but it worked well throughout our stay

central location - courteous staff especially the bar tender in the lobby

in room service menu limited but food and service excellent

room service was delayed

the gym was great and clean

amazing service from the breakfast team as well

gym had enough equipment for a 2-3 day stay and staff were very friendly

a full kitchen which we only used the fridge but was lovely

the breakfast is very good

the spa offers a complimentary treatment for tired legs and feet, truly rejuvenating

pool area was small .. and very busy its a small hotel ..

the restaurant and bar weren t open in the evening while we were there.

the location, the gym, the concierge, the valet

best room service and staff