the bed was great, the breakfast was amazing and the pool was great.

expected breakfast to be much better with eggs, potatoes, sausage and bacon

the location was perfect! the hotel is clean and actually has breakfast items.

more hot breakfast items

during the covid19, no breakfast. other then that, i was satisfied.

breakfast was nice. access to computer and printer. fitness room

faux kitchen was a waste of space

they made the breakfast set up extra early to accomodate my 5am departure

they claim to have a gym and free breakfast but didn't have either

very good breakfast

24/7 shuttle to airport and free breakfast

we had an early flight out so went to bed fairly early only to be awoken by someone doing their laundry right outside our room

the gym

a frequent shuttle to airport with lovely driver - i think he was from ukraine and he was very helpful and

the hot tub was relaxing and i'm glad i could do laundry

they pervided a laundry room

has a late check out. no bed bugs good shower pressure for water

beds are comfy, room service is great.

lights kept turning off couldn't connect to wifi one of the male check in personal either knows nothing about his position or is just a

could use a table in the laundry room

do laundry for cost of soap and everything you need is in your room to

you have a small kitchen in your room, with a refrigerator, stove top, sink, dishwasher, dishes, microwave, etc

he also did not have any maid service to take care of things, the gym the

the *free* laundry was very much appreciated

comfortable room with two side table to sit; comfortable kitchen comfortable location

from answering questions over the phone before my visit to the shuttle to the airport when leaving

the shuttle to and from airport or mall of america was really convenient

the staff were friendly and we also liked the shuttle service to and from airport.

when the mall does not open until 11 the kids only wanted to swim however the pool was closed until 10

there shuttle service to and from the airport was so great!

i didn't use the little kitchen to cook but i did utilize the refrigerator and microwave

it had a small kitchen inside the room

good value shuttle to airport

on shuttle took 2 hr after landing to get picked up

was not working in the breakfast area but the guests used the tables outside and also by the pool

the hook in the bathroom was broken and kept falling off as we were trying to close the door; the gym had a broken tv and no drinking water

pool area

at reception could be more friendly but at least very helpful after all many families with kids - so the pool hardly usable for swimming fitness room / gym small but adequate for a short

mgt on top of every detail. good breakfast.

had trouble finding laundry room and there was not change machine there

there's also a kids' meal menu for dinners

the bar tender was also very friendly and our service in the bar and room service was fantastic

ate st the bar nice and good service

i feel like for an all you can eat buffet, kids should have a lower price

disappointed there was no hot tub but the salt water pool is very nice

parking fee. gym equipment. breakfasr not starting till 6.30

gym had a variety of items to choose from

it would be nice to have 2 tvs, one for the sitting area and one for the bedroom so adults and kids could both watch tv

it would be nice to have 2 tvs, one for the sitting area and one for the bedroom so adults and kids could both watch tv

pool was a good temperature for the kids

the great choices at breakfast with having 2 kids along. shuttle service to moa was great too.

kids enjoyed the pool

everything was clean & staff was friendly. the pool was nice too.

good wifi-quiet room-good breakfast

wifi, no continental complementary breakfast, torn bed comforter, not many channels on the tv, no

buildings, parking lot was full due to some sort of concert that was there

quite a big property, feels very spread out - not quick to go from your room to the front desk or pool

0/meal) or a la carte items from the coffee bar

all around great experience the free shuttle between the airport and hotel great location pleasant staff clean room and

had a round of cocktails in the bar which were ridiculously over priced, and small

didnt like that the bottles of heineken that i ordered came open from the bar when i went to pick them up

the main entrance and surrounding sitting area, bar and restaurant were welcoming and eye catching

i tried to call room service from the room phone twice and no one picked up

ridiculous to half to order a sierra mist for room service and pay 5 dollars plus gratuity just

pool was closed b/c of maintenance but they extended our check out time for the next day so the kids had time to go and swim for a couple of

room was generally clean and comfortable, easy location to msp. shuttle driver was fantastic!

decent breakfast included and a laundry a bonus

the pool water was cold

hotel shuttle service to and from

the shuttle was extremely helpful

pool was a little cold for my 4 year old

unfortunate the restaurant & bar were not open but covid to blame for

the pool/hot tub were very nice and were supplied with big towels

close to mall of america, clean, free parking and breakfast.

nice clean room, awesome breakfast, bar on site, close to mall

we sat at the bar and had appetizers and a few drinks

advertised, no room service and no bar onsite

daughter loved the pool

no hot breakfast! remodel in progress.

we are on first floor close to pool, lobby and it was a bit loud

the hotel made sure you had all you needed while staying, the kitchenette had a dishwasher, sink, fridge, silverware, pots, pans, and so much more

location, continental breakfast, outside patio, kitchen in the room

i love the rooms and the cleanliness. the kitchen is wonderful!

pool could be bigger and have less chlorine

everyone was so kind, the pool was the best i've ever been in (and i've been in a lot) as the temp of the water was like

lobby and bar area were very inviting and relaxing

i enjoyed the gym, good cardio machines and some weights

the gym and accommodations were great!

breakfast bar was rather lacking and disappointing we were not planning on eating breakfast at the hotel

nice hotel bar with drinks and food

we loved the kitchen, the beds were comfortable, we had a great view and the hotel was directly across from the

breakfast was way better than i expected it was just another bonus to an already great stay loved

the breakfast was nice the hotel is really nice

had small kitchen area with sink, toaster, coffee maker, mini-fridge and toaster

breakfast was good also

and blu does not have to provide a shuttle to get to moa, so that is a revenue savings, but if you make $2000/night in parking, i

i understand we live in an advanced world of technology, but a simple paper giving room service, visiting attractions, hotel facilities, etc

wifi was horrible

the shuttle driver was awesome

the rooms was so comfortable room was clean the pool and gym was clean

(possibly dry laundry soap flakes

pool was small and average nothing amazing but everything else was spot on

no airport shuttle (luckily i had rental car), no poolgym, no breakfast (not even a baggy w/ snacks or granola or muffins - which i had had at a

pool hottub didn't work

was very good and easy for manage with 4 kids, pool is small and average no hot tub, but the room was amazing and the beds were soooo comfortable

my kids had a great time

nice buffet breakfast. enjoy the hot tub very much.

pool could really really be warmer. we couldn't really enjoy it cause it was cold.

shuttle service & drivers very nice & prompt

room was on frist floor fier pit was right at window all the kids played ball 2 oclock in morning that shoud never

new, large rooms, comfortable beds, shuttle service

area—modern and very open but with sub-sections for a lounging/gaming area, restaurant area, bar section etc

the location and the gym

large room, walk-in shower, airport shuttle

our room was very clean we were a party of 5 and the 3 kids loved the pool

was afraid kids would walk into glass shower door upon entering bathroom

the small bar has a limited menu, but the food is amazing and the portions are huge

pool area feels like a gym pool

wasn't any real market/store or restaurant/pub bar to pick up a variety of snacks, sandwiches etc, just a small understocked deli case with a

room exceeded my expectations, the breakfast offerings were outstanding, and the bed more comfortable than the one i have at home

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was tricky too

nice kitchen area with real dishes and large refrigerator

kitchen is very functional

the breakfast was amazing and the staff was really friendly and helpful!!!

it was a nice touch to have a small kitchenette in the room

comfortable bed mini kitchen facilities friendly staff

located across the street from the mall of america, with hourly shuttles, we were able to make a great weekend getaway

wanted to enjoy the pool with our toddler but the temperature wasn’t warm

the pool was cold and wish they had a hot tub but other than that it was great!

food, small gym , pool and a restaurant connected to building, drinks are available, small choice of food and

location, facilities, breakfast.

location its right by the airport and the mall of america and rooms were big with a full-size kitchen

i somehow either forgot but it was such a beautiful room with a kitchen with so many utensils

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

staff were amazingly friendly and the shuttle to the mall of america was another perk

we took advantage of the complimentary, full breakfast each morning

laundry room was clean but you need to bring own soap

real bad service staff was rude it really made me feel uncomfortable treated my kids really rude

the breakfast was bad really bad lol and the pool also has a strange odor

the room is spacious and has a small kitchen

clean, many options for breakfast, shuttle to mall of america was extremely helpful!

i didn’t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

the gym is very nice, clean several machines and they all seem to work and free weights

they also offered shuttle service

location. good breakfast. warm pool.

kitchen with oven stove microwave coffee machine

great location super quiet. kids loved the pool. no complaints

shuttle service to the mall of america, clean and modern decor, prompt room service, free parking

shower set up was such that it leaked water all over the bathroom floor making a pool to mop up after every shower

the gym even had towels in a wine refrigerator, which seemed delightfully excessive

would be nice if the indoor pool was bigger.

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked

lovely hotel connected to the galleria great parking

clean. good location. free parking

hard to find parking for the day, it was too busy.

the bar in the lobby is good

we really enjoyed having a shuttle! we also liked that we were in walking distance of the mall.

was surprised with only staffing one person to run bar and cook

the temp of the pool was very cold.

large clean room. the kitchen was very helpful with small kids.

shuttle made getting around very convenient.

you need more cooks in the kitchen

breafast was lousy and the kitchen staff was overwhelmed, and some of them were not nice

the breakfast was available every morning, pool and fitness center.

great breakfast and happy hour. no masks and no mask police.

loved the location and the shuttle to the mall of america.

a tradition that we go to this hotel for my daughters b-day because it has a great pool, awesome happy hour, a bar right in the hotel and an outstanding breakfast in the

i like the space in the rooms and of course the breakfast.

pool exceptional

no towels at pool. breakfast options if you didn't go early.

breakfast is excellent, the rooms are comfortable

location. excellent gym!

location and shuttles

i was looking for a breakfast...also was under construction

nus wifi) was ok.

gym available at all hours with key card

we like the pool, the rooms are spacious

was much too high in the pool and spa area, it was leeching the color out of swimsuits and giving people headaches

it took well over 30 minutes to bring pancakes out to my two kids

it took well over 30 minutes to bring pancakes out to my two kids

kids enjoyed the pool

room size and cleanliness, breakfast and dinner were very good

am), and they treated us wonderfully at check-in, during our late supper

breakfast was great, we love the convenient location, nice facility

eat bed, big room and

breakfast great too

great staff. dining on site shuttle from airport

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

parking was tight on saturday night due to a party in the ballroom

friendly staff, very clean rooms, pet friendly, great room service menu, great experience!

the pool was also overrun but rude kids

breakfast was awesome, plenty of room to sit

had guest laundry and a hot breakfast which was really good

soft beds, clean rooms, tons of breakfast choices. quiet location.

above and beyond actions when the shuttle wasn't available

liked how they had a small gym and a pool, also changing up breakfast

you can t hardly breath so my kids ended up not to be able to swim which make them so sad

breakfast was incredible, waffles, eggs, sausage, tater tots and toast and bagels

please also consider adding disinfectant wipes to the gym and placing a range of smaller weights in the gym, not just 15lb + (some people need smaller

from breakfast to rooms everything was awesome

kids partying across the hall

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

airport shuttle driver left without us

we enjoyed the pool and hot-tub

clean,quiet,shuttle

hotel only had a shower so no baths and no hot tub in the swimming pool area

modern clean and efficient parking great bar and restaurant,w tvs at your booth for up close game coverage

that the pool and hot tub were open. the room was clean and nice.

clean and comfortable with friendly staff. enjoyable pool and hot tub.

the bar to close to eating area.

we had a couple drinks in the lobby bar and felt like we were talking to old friends

the bar was to to close to the eating area

the parking lot was pure ice and full of snow!

also wish pbs kids was an option on tv

the bar is excellent

room service to clean up broken glass didn't come up after 3 trys we did ourselves at the end.

nice room quite great pool and workout room nice staff

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators, etc

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators, etc

fitness center was great - room service was excellent, excellent food, nice staff - i will stay

breakfast was always fresh,and kids love the fresh cookies and hot beverages offered in the lobby

pool and hot tub clean

i am willing to pay the extra $20 pet fee there

loved the pool area the deliveries from american pie the maid service was excellent and the shuttle service

there was a lot of kids in the pool so we're never able to use it.

the pool was down the 3 kids want to go swim

t get room cleaning found hair in shower pool exercise room and restaurant not open so have to spend money ordering food have no car so

the room made you feel at home and kitchen utensils are provided. the bed was super comfy.

pool, gym and breakfast

awesome pool, warm temperatures

welcoming staff, beautiful rooms, great pool

very clean, large beautiful rooms, friendly and professional staff and great breakfast with many choices

is absolutely perfect, great upscale restaurant, as well as sports bar available within walking distance

kids birthday party was going on in pool area and it was loud

spacious rooms, plenty of parking, efficient check in and check out process ; excellent gym with variety of

it was cold at the bar at times

the restaurant that was in hotel didn't offer a kids menu

waffle maker wasn’t working, gym was closed, bed was very firm

the lobby and free breakfast also liked the room flooring and sliding bathroom door

stressful watching kids fall even when they were just walking

the pool area was clean and the kids enjoyed the hot tub too

comfortable bed pool and sauna breakfast included convenient location friendly staff! clean

nice decor in the lobby and bar area

pool was generous and clean - nothing special

pool had a funny smell - perfumy - that was offputting, like maybe trying to mask a mold smell

top notch facility. meets or exceeds marriott standards very clean hot tub next to the pool

no pool ... had my grandkids with me

the gym and the pool and breakfast

well appointed with a small kitchen and liked having a couch

didn't realise there were a couple of people smoking and drinking alcohol in the pool

spacious room - breakfast was a nice extra!

breakfast and the choice were exceptional. we really enjoyed our meal!

maybe have breakfast opened til noon ud83dude03

very friendly staff, rooms were very clean, and they had exceptional breakfast.

the staff, comfort of bed, high ceilings in room, breakfast options, cleanliness.

breakfast area had a lot of room

breakfast, the friendliness of the checkout and checkin person and helpfulness of staff.

pool closed

it’s close proximity to the airport and free shuttle.

great location, clean rooms, and great breakfast.

loved the friendliest and professionalism of the staff and the pool

breakfast was really good

only needed a one night stay at the end of a roadtrip, great space in room and pool was great for the kids

the room was spacious with a full kitchen and a very comfortable bed and bath.

very nice open kitchen

wonderful! has a full kitchen, is quiet, roomy, and comfortable!

the pool was warm and clean and fun

clean rooms, nice pool, good breakfast and great location.

a whirlpool would have been nice but kids liked the pool

more variety at breakfast

breakfast was a nice hot meal

small pool, no hot tub.

great hotel with a mini kitchen in each room.

laundry facilities came in handy

location and kitchen. frills i don't need.

kitchen cabinets and drawers weren’t clean

kitchen was a huge asset

have stayed here many times and we always enjoy the nice warm pool, the cozy rooms, and the good breakfast

airport shuttle

breakfast was ok but heavy chlorine smell from the pool

the hotel had a nice pool and the free breakfast was an added perk

at 3pm, they offered me an early check in right then at 6am for no extra charge and sent a free shuttle to pick me up

and couch could have been more comfortable, i would have preferred an indoor pool

great location. very clean and staff were friendly. we enjoyed the free shuttle service as well.

stayed over the weekend), i want the desk

breakfast

also no hot breakfast fir same reason

was a great hotel. breakfast was good and the staff was very courteous.

shuttle bus to/from mall was definitely a plus

the basketball kids running around all night. hanging in the hallway being loud

of covid-19 the hotel weren't able to serve a hot breakfast or nice breakfast

20 minutes in the pool, my kids were complaining about the chemicals

and bar were great

pool is good and the gym is good too thanks guys

pool is good and the gym is good too thanks guys

bar the  lounge area, the swimming pool, the pool table

stopped at the bar/restaurant after the vikings game , 2 guys working, had to go up to the bar to order and get

the location and kitchen space

we chose this place because it is pet friendly and the ability to have our own kitchen and do laundry on-site appealed to us

this time there was garbage in the kitchen garbage that wasn’t from me.

even though there is a kitchen, it would be nice to have a hot served breakfast

i liked the kitchen area the best

breakfast could be included.

kept the kids very happy

also free breakfast would have been nice but also not common among down town hotels

felt like they just allowed kids and anyone book their rooms not sure for what reason

pricing at hotel bar and restaurant were outlandish in price .... criminal

did not get our early check in that we requested when we made our reservation

also pool was open late - helpful with kids

our kids were obviously bummed, but i am thankful she took initiative to get it cleaned up

was very cold, kids did not mind but too cold for husband and myself

basketball court for kids, location and view

place, soft bed, welcoming staff, we like their breakfast

the swimming pool is kids’ favorite although i used the mini-gym more

excellent location. clean and good breakfast.

kids loved the breakfast, seconds on the pancakes

pool was open and there was complimentary breakfast

alarm went off at 2am and i drug all my little kids to the car

top 2 most impressive things for me were the modified continental breakfast and that they made a point to deliver fresh towels/linens/and garbage bags every day- not

location and continental breakfast

better breakfast the bed is great but need more space and room and the laundry is to much and need to put coin laundry instead of the

laundry - i am sensitive to fragrance

room, large gym, beautiful spa, friendly staff, and delicious restaurants

the room, bed, the shower, the room service.

very dark rooms with poor natural light. the access to the spa has a separate access fee

room service was great, as was the spa experience. it was a perfect in-town getaway!

the basement bar and well equipped gym

breakfast was great and included in our booking ($50 voucher each day) for breakfast in their very

ate at hen house down the street. hotel breakfast was pricey

no vegan options at breakfast and the bar closed early

delicious breakfast in the restaurant

breakfast was really disappointing`, we would never have breakfast there again

the free shuttle to snd from moa.

it is right off the highway and it is pet friendly

beds, the shuttle service to the mall

inside pool ,hot tub , and sauna

great breakfast and night staff.

good tv and wifi.

pool was a good size with great city views

i loved the added bonus of the sauna in the gym area

hospitality at the front desk was amazing along with the room service

pool was too cold for kids

good gym and pool with excellent opening hours. clean and good atmosphere

for the price, but college-age age kids seem to go here to party

i booked for 2 adults and 3 kids and my breakfast was included for 2 adults and 1 child

nice rooms, comfy beds, nice staff, warm fire place, decent enough gym.

therefore, the shower curtain would slide down to the middle of the bar and then water would spray out both sides of the curtain and soaking the floor

we asked for extra blankets for my kids to sleep on the pull out couch but never received them so we ended up buying some bedding at

shuttle service to and from games, and private parking

the pool and hot tub were perfect

the pool and hot tube were great

sauna, pool, hot tublocation

wifi login, pool access, gym access, cookies at night)

ne in restaurant or carry back to room).

this is a great size room with a nice view. the breakfast was very substantial also.

i wish the pool would stay open longer

a very comfortable room, pleasant breakfast, and delightful staff.

the pool area had two hot tubs so you didn't have to share with strangers

hotel is gorgeous the room comes fully stocked with great coffee and a mini bar that has everything the shower is amazing the bed is very comfortable

the room was nice, and the bed comfortable. also, the downstairs bar was very elegant.

rooms are small with basic amenities, no room service and the ice maker on my floor was broken

i love that they cater to pets and they even have a room service pet menu!!

room service was excellent

close to everything and well appointed. lobby bar was convenient.

pool was great. grandkids really enjoyed the freedom.

we also appreciated the fitness center and the pool

we also liked the hotel bar and bistro

bed was great, rooms clean and fitness centre well laid out.

only 2 vouchers for breakfast

the free breakfast as the sandwiches were horrid.

i’m not take breakfast

room service from the bistro was delicious and well priced

breakfast wasn't free, but it was delicious

disappointing that there was no tub/jacuzzi and no pool or hot tub

great location and awesome bar and restaurant

the gym is okay-it’s a bit small and both peloton bikes weren’t working properly

gym

above average gym

i like that you had your own kitchen and livingroom

nice space for the price with kitchen included

breakfast was good

gym needs to improve as well

loved the suite with separate living area, and the new, fully functional kitchen

are very clean, pool and whirlpool are really nice and families love it

bed comfortable, location proximity to where my course was, early check in

and the amenities including, pool and fitness center, as well as breakfast

room breakfast swimming pool

nice comfy rooms. hot tub is spacious. the pool is good for younger kids. staff is friendly.

room service for breakfast and walking distance to vikings stadium

i didn t like how breakfast was not included.

drinks at bar cost $20-$25 each

i also wish we knew how to get room service in our room while we were out of the hotel room

the pool was closed so kids couldn't swim which wasn't posted in the site

location and bar area

nice bar in lobby, tv's, games, etc

modern, clean atmosphere. cool bar concepts

staff were wonderful; mandy @ reception and randy @ the bar are the best

love the location and the vibe of the place. great drinks at the bar and great people all around

bar was out of a lot of things and you couldn’t charge anything to your room

the cleanliness, the bar and room was beautiful and spacious.

the rooms have everything you need and are spacious. the gym is nice and the location is good.

food and bar to expensive.

nice bar area to hang out at and great bartender in wes

great location. pleasant and helpful staff. clean room. spacious bathroom. good breakfast.

great pricenice breakfast barnice edge of downtown proper location

you need a room key in order to access the community bathrooms, fitness area, elevators, front door, and obviously hotel room

about 8:50am the food was being rapidly removed from the breakfast area 6+ hotel staff descended on the breakfast offerings interrupting hotel guests access

a deal breaker, but breakfast was so busy that food was running out

no room service or pool)

the on-site gym lacks yoga blocks and resistance bands, but hotel gyms are never great

basic gym ok

even with out daily room service, room was super clean

great bar to hang out in

dog was able to stay with us when we needed him to without extra fees because they don't have a pet fee

grand kids and my son to see blink 182 and stayed at aloft

the bar and food was good, and the location is amazing for a concert night out

the small breakfast service was great for the kids

beds were comfortable, walking distance from bars and restaurants, the bar in the hotel had a really nice server cant remember her name, the

loved the shower the bar was very nice (didnt try the food or use gym)

the gym looked nice, though we didn't try it out

from the lobby to the room with the view of the city and the gym

accommodated early check in and late check out with a smile

hotel charges you decent $ for literally everything…early check in, late check out, and later check out, although, the hotel was completely empty upon arrival and room

hotel employee in the hotel bar was a real professional, providing efficient and friendly service

our stay was short so we didn't have the opportunity to use the gym or wood & paddle

from granting us early check in to changing our room from a double to a king and making sure we had a fabulous city

nice rooms with a great view and love the full gym

good studio in the gym (for yoga)

very cool and interesting vibes in each bar and restaurant

an then they ran out of orange juice leaving only water and coffee for kids to drink

towels are basic. room service is a limited version of the menu of the restaurant downstairs.

staff was exceptionally friendly bar rufus food was delicious

very helpful with us when we got there late with kids

the lobby, staff and pool area. very clean!

wifi in room was not free, as advertised

there were 6 kids in the pool and hot tub area while their parents sat aside and got drunk, & they were pushing

wifi was not working in conference room.

no pet fee.

bartenders and robbsen was great to us at check in and each time saw them

lobby bar service was excellent and the food was good and convenient

clean front desk staff fantastic bar and restaurant staff fantastic rooms clean and modern

restaurant and bar had good food and drinks

enjoyed large corner room. in the bar received free tea....very accomodating