breakfast great too

my family with 2 kids stood their very anxious and concerned over the mix up

our late supper (fantastic food and the bar is super fun with all sorts of board games, etc for kids and adults), and the 5 min shuttle ride to alaska air (-)kids playing foosball in the bar was very loud. (+) great for kids too (-) was grateful for pizza place that delivered, but that took an hour so instead of getting kids to sleep by 11 it was getting kids to sleep by midnight (-)bring your tooth brush or you might get a kids! (-) my family with 2 kids stood their very anxious and concerned over the mix up (+) kids toys were in shower (-) kids toys were in shower

of the equipment in the gym is broken, and there aren't any options for a hot breakfast which is strange since they have a

the website says the shuttle runs every 20 minutes starting at the top of the hour but they never showed

staff is very friendly knowledgeable and we even had room service at 1:30 in the morning since we arrived late

ke squat rack).

room service needs

an issue with the hotel, but there was a kids soccer conference and parents allowed kids to run everywhere wet

there was no information book in the room informing me of room service options or information about the surrounding restaurants

faster check-out

stay here for airport access and rooms that can sleep for with a bedroom and some kitchen facilities

breakfast included

slow clean room service especially on week-end. errors-minor--not replacing glassses

breakfast, room service, corner room

kids enjoyed the ability to be at the mall within 5mins

the breakfast was very good!

pool

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

the swimming pool was really small and too deep for my little kids.

no continental breakfast

great location, friendly staff, shuttle to the airport, great pool for lap swimming.

the pool was excellent. good parking, clean bedding.

room was not as nice as pictures. wifi was horrible

wifi is nonexistent, the bathtub had mildew in spots, and when we got there they were completely

the pool? is too small, and too easily crowded

only for little kids

great location super quiet. kids loved the pool. no complaints

clean and comfortable hotel in a safe area for my kids.

the pool was large enough for doing laps. near airport.. free breakfast from regular menu.

the pool was small but it was okay wasn't there for the pool.

their shuttle service is definitely a plus and they will take you to the moa, as well as, the airport

the pool is not open, breakfast wasn't that good, and the bed sunk down in the middle.

gym also very small

hotel, beautiful clean room, pool was on the small side but there weren't very many people using it anyways

i couldn't decide if i should sleep or have a gymnastics competition in my room or just enjoy the echo (kidding), but the room was huge

check in, friendly staff, clean room, great shuttle and breakfast

guest laundry on-site

room was spacious and nicely appointed. breakfast was great. shuttle was timely and pleasant.

quiet. good shuttle service. good breakfast. very friendly staff.

staff was excellent, shuttle transport was great!

pool had a funny smell - perfumy - that was offputting, like maybe trying to mask a mold smell

the staff was so kind, they offered the free shuttle from hotel to mall of america and to the airport

the restaurant is only a small bar with mostly sandwiches and microwaved pizza with very limited hours

easy shuttle service to airport nice and quiet at night and the rooms are dark at

location, convenience, clean rooms, easy parking, nice pool

the bar and the shuttle

they were accommodating, the shuttle to the airport was phenomenal and timely

clean. quiet even though near airport. shuttle service great and quick pickups.

large room, walk-in shower, airport shuttle

helpful and nice staff, shuttle to airport, good location,

the shuttle driver was awesome

shuttle service and friendly drivers

shuttle bus from airport

the pool and the hot tub were extremely clean

a lot people use these machines or it’s just happenstance that a few people decided to do their laundry at the same time as

breakfast was amazing

instead, they gave a late check out which was very helpful for us

loud kids running up and down the hall

shuttle was great. had an early check in. very accommodating.

breakfast was wonderful and female staff person in breakfast area was so friendly and helpful

room we stayed in had a full kitchen, good seating options and was clean and easy to come and go as we planned

everyone was so kind, the pool was the best i've ever been in (and i've been in a lot) as the temp of the water was like

experiencing a very uncomfortable experience at another property townplace accommodated us with early check in within 10hrs

breakfast options were awesome despite covid restrictions.

gym, shower, and room. hotel location was perfect.

walking distance to moa bed bathroom bar and relaxing area

the gym and accommodations were great!

staff was great we got there early, they allowed us early check in and parking

the bummer was i couldn’t order a drink to my room, i had to go down to the bar and get it

liked the bar area & staff there for our planned family social time

it was clean. very nice. recently remodeled . the shuttle to the mall was a nice feature.

was such a pleasant surprise, the staff was friendly and efficient, the shuttle was available and reliable

would recommend a heated pool

drinks at the bar were $25 a piece

it was supposed to be adult swim 10-11 and it was always full of kids so you couldn't go swim in peace

the breakfast was amazing!!!

how close it is to the mall and the breakfast. james, she, was an amazing hostess.

hotel for all travelers, we love the studio/kitchenette, great free breakfast, free internet, & nice pool & spa

the neighboring room had kids and was loud enough for me to know all their names!

from the room, i called for room service, i called the front desk multiple times and the majority of the times the phone rang

the main entrance and surrounding sitting area, bar and restaurant were welcoming and eye catching

also, when i tried to get ice for my room, i had to go to the gym on the second floor, where i found just a stand up cooler with ice in it

the swimming pool and bar are not open due to covid-19....that part sucks!

the pool was freezing, kids didn't mind it but all adults passed on it

the pool closing at 10 was kinda a letdown. would be nice to have adult hours 10-12.

location cost shuttle breakfast friendly staff

rooms were very clean, cute art everywhere, and many amenities such as a gym, pool, games and fire pit outside

that we had to call to the reception desk when we arrived at the airport to arrange for the shuttle to pick us up

clean, many options for breakfast, shuttle to mall of america was extremely helpful!

small pool only fit 33 people

clean, loved the kitchen in the rooms. nice breakfast. appreciate the shuttle

we absolutely loved everything about home2! the kids had a great time in the lobby playing pool

there also is a small pool and a nice gym

location close toairport and moa with shuttle for both

great breakfast. adequate kitchen

the bed and pillows were amazing. breakfast was excellent. the room was comfy.

the breakfast was good and stocked

the location is great and my kids loved riding the shuttle to the

could hear some airplane noise from the airport but the kids enjoyed watching for the them!

hotel employee at the front desk was amazing! super helpful! nice rooms. good breakfast.

shuttle service & drivers very nice & prompt

value, complimentary breakfast,the two restaurants attached and the airport shuttle

some type of grab bar in the bathtub would be a great addition, slippery surface and nothing to hold on to is not a

extremely friendly staff, great times for pool hours and 24hr gym!

the pool could be bigger especially with the location and attracting families

shuttle from airport was gross and smelled bad. also, it should run more regularly.

the gym was great, the restaurant serves great food and the coffee was amazing

room service too expensive. i was sick and purchase a small bowl of soup for $16

the shuttle driver was awesome

we also enjoyed the heated pool

noise in the swimming pool. add noise reduction equipment to absorb the sound.

excellent price nice pool nice bar great tv's

it has a swimming pool, and it has a shuttle to the mall of america.

i hot tub to go with the pool.

like the room, the breakfast, the workers, my boys love the swimming pool

more garbage bags in room. they fill up fast with kids.

rooms are clean, wifi and tv great

us switched to the hotel across the street from the great wolf lodge so we could be close to our kids and grandkids

my kids didn't have enough time to cover all rides

the pool the shuttle the bar and the food was good

, close to the mall of america , free shuttle to & from the airport & mall & the staff was

you can walk there (it´s about a 15 minutes walk) or arrange the hotel shuttle to take you there

a king room with a kitchen and was given a double room with no kitchen

said that we could order only pizza or chicken wings as they had the luck of stuff in the kitchen

pool was a good temperature for the kids

loved the pool area and the workout gym

the people were great. breakfast and light supper were nice

location was great and the hotel providing a shuttle service to and from the mall of america was exceptionally beneficial as we spent most of

the kids can t wait to go back and stay when it is warmer to get out and enjoy the basketball court

they have wonderful pool that has a play area for kids (great for 3-10 yrs olds)

no continental breakfast

daughter loved the pool

good choices at breakfast and some of the staff not very friendly.

the pool and how close it is to the mall of america

no whirl pool

was not working in the breakfast area but the guests used the tables outside and also by the pool

few cooking pans in kitchen

good value shuttle to airport

the pool was awesome

breakfast was terrible. the pool is not a real swimming pool, the gym is not a real gym.

we went down for a late night swim/sit 30 minutes before the pool closed and there was 10+ kids doing canon balls in the pool without parents

thw only thing lacking is a laundry room at rhis ptoperty!!

were friendly and courteous although they failed to let the housekeeping staff know we had a late check out, which was a surprise for both the housekeeper and us

the only thing we really did not like was how freezing cold the pool was.

friendly staff, great location, nice pool.

the floor around the pool is rather slippery.

pool and hot tub, rooms were clean and beds comfortable, coffee available, needed a clothes dryer

are comfy pool/hot tub and breakfast were excellent and the staff were friendly

location, security, breakfast and ambience

when the mall does not open until 11 the kids only wanted to swim however the pool was closed until 10

the breakfast was okay, but there was lots of options which was nice.

the 4 days i was there i was only able to swim 1 time with my kids and it was for only 20 minutes

what impressed me the most was having grab & go breakfast for our early flight

staff at front desk wasn't qualified to describe to us where we should pick up shuttle

in law and granddaughter loved the exercise room and thought it was nice that the staff kept the pool open a little later than usual

have stayed here many times and we always enjoy the nice warm pool, the cozy rooms, and the good breakfast

man with beard at desk and lady next day were very good. great breakfast

6am, called just to see if i could have my luggage held until check in at 3pm, they offered me an early check in right then at 6am for no extra charge and sent a free shuttle to pick me up

breakfast was ok but heavy chlorine smell from the pool

the kitchen and small fridge

they claim to have a gym and free breakfast but didn't have either

they made the breakfast set up extra early to accomodate my 5am departure

the breakfast was an awesome addition but the coffee could be better

faux kitchen was a waste of space

we even used the guest laundry room

the room was spacious with a full kitchen and a very comfortable bed and bath.

perfect for families with kids

clean, friendly, roomy, great breakfast

needed a one night stay at the end of a roadtrip, great space in room and pool was great for the kids

good tv and wifi.

it was clean . liked the kitchen

the location and kitchen space

i liked the kitchen area the best

we chose this place because it is pet friendly and the ability to have our own kitchen and do laundry on-site appealed to us

this time there was garbage in the kitchen garbage that wasn’t from me.

everything was exactly how i thought it would be even the complementary breakfast

laundry - i am sensitive to fragrance

breakfast choices were limited

morning breakfast

breakfast

location and kitchen. frills i don't need.

price was great and the room had a kitchen and everything you could need

kitchen cabinets and drawers weren’t clean

laundry facility in house

great hotel with a mini kitchen in each room.

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room on site and the swimming pool was clean this holiday inn express will be are hotel

great size rooms! breakfast had a lot to offer.

and helpful and the breakfast was good and they had a laundry room on site and the swimming pool was clean this holiday inn express will be are hotel when visiting

wish it had a hottub in swimming pool area.

we had to leave too early to have breakfast

some kind of heater or generator next door, an ice machine, vending machine, and people doing laundry at midnight and 1am that it ruined my stay

i knew the sheets were clean because i saw the cleaning staff washing loads of laundry. :)

clean, convenient to the airport, and even offers shuttle service.

the hot tub was relaxing and i'm glad i could do laundry

shuttle service was great

room service was poor

wifi sucks, no cameras in hallway, hollow walks

breakfast is extremely limited. no access to coffee all day. some staff appear unhappy.

like the space and the other amenities are the hotel that are accessible like the gym, hvac and washer & dryer and even the vending machine selections

this property does allow long-term residents and has laundry facilities

breakfast is served at 6:30 am although the food did not come out until 6:45 am

location, i liked having my own kitchen, not a ton of people around

stayed over the weekend), i want the desk

great location. very clean and staff were friendly. we enjoyed the free shuttle service as well.

elevator out of order and no fresh fruit available with breakfast

shuttle service is great. timely and easy 15inute ride to the airport.

fitness center, pool, and awsome breakfast.

no outside guests in the pool/hot tub

the basketball kids running around all night. hanging in the hallway being loud

i was unfamiliar with how to get to the shuttle pickup area at msp and the staff worked together to ensure i was picked up

there was an in room kitchen. and large room for the money

the gym is flat out awesome

you have a small kitchen in your room, with a refrigerator, stove top, sink, dishwasher, dishes, microwave, etc

very clean the free laundry yess

they have coffee and fruit 24/7 and a coin laundry and gym that looked nice even though i didn’t use them

breakfast was more than i expected

great location and awesome breakfast

friendly staff extended pool hours we will be back

budget price for the family of 5, good location, gym, pool

i liked the breakfast area. the staff let us use it for a family gathering (a short time).

spacious room - breakfast was a nice extra!

didn't realise there were a couple of people smoking and drinking alcohol in the pool

room was clean. staff was pleasant. breakfast was well done.

the extra $15 charge for parking. the pool was cold.

the pool is a bit small… there was a kids party and the pool was full.

no sausage for breakfast

very friendly staff, rooms were very clean, and they had exceptional breakfast.

breakfast area had a lot of room

maybe have breakfast opened til noon ud83dude03

clean. efficient shuttle service. friendly staff.

staff, the pool and got tub are always nice, conveniently located to restaurants and public transportation

unattended 4 year olds at pool

breakfast was limited, but good

parking lot i had to sleep in my truck cause no heat in the room and only

late check outs

breakfast not the same since the covid but appreciated

nice breakfast

i loved being able to eat breakfast outside on the balcony

functional layout, great for the business traveler who likes a work space, and basic kitchen.

shuttle to airport and mall of america

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

the gym was nice with weights and cardio machines

my kids loved the elevators

breakfast selection, the gym facility, the shower in room 513- it leaked all the time, the cleanliness in the room, the bed

the breakfast buffet was beyond excellent

i like the space in the rooms and of course the breakfast.

kitchen with oven stove microwave coffee machine

liked that we had a full kitchen

pool

the kids got up early so they were able to swim that morning before checkout

with three small kids and use of a the kitchen a quick vacuuming on occasion would have been nice

breakfast items were subpar!!

is a fairly nice hotel but the parking was ridiculous and someone's horn was going off for one hour and no one seem to know how to

clean. good location. free parking

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked

parking not easy

hard to find parking for the day, it was too busy.

room service and front desk staff could have been more helpful, only the lady works in the

everything less the wifi

breakfast was unavailable and location sucked.

wifi not work

that the breakfast could use a little bit more effort.. maybe some eggs fruit cheese yogurt..

breakfast was basics. bread , muffins, yogurt .

pool adults only from 10-12pm

love that there is a pool, hot tub and sauna

that they had a two hour adult only time for the pool and hot tub area.

adequate breakfast, good coffee!

pool,spa, gym

it had a full kitchen, living room and gorgeous bathroom

friendly and accommodating staff great breakfast in the morning.

breakfast was definitely a step up here than the other experiences i’ve had at other hotels

were fantastic with full kitchen including stove top, dishwasher and full size fridge

pool and hot tube to cold

was hard to get through to the front desk to book a reservation on the shuttle

the hotels website claims the pool has 24hr access but it does not.

the pool was pretty small

we took the airport shuttle which was an incredibly convenient service for hilton to provide

cheese on my scrambled eggs and minimal meat at breakfast

breakfast was at 9 and an extra charge

great ambiance snd friendly staff; muhammad was a delight and the breakfast was delicious

the breakfast was delicious and the owner was super kind and considerate of allergies

dayton room was not worth the price and being new to the bed and breakfast type of stay

breakfast was decent and included

has a nice design, the bedroom was clean, the bed was very comfortable, the gym has everything and the pool with spa definitely is a plus

very clean, comfortable, good breakfast and friendly staff.

the pool and hot tub were nice but probably are due for a good cleaning.

close to campus , very friendly, great breakfast. room was clean. definitely recommend

the patio, swim pool, hot tub and kitchen

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

very clean and great access to my room from parking lot

good breakfast, full kitchen in room

we asked them if there was a laundry room and for extra toilet paper

were close to the elevator and until late we had people loud in the hallway kids/teens in the halls yelling and adults talking loudly in the hallways with crabby young kids

nice comfy rooms. hot tub is spacious. the pool is good for younger kids. staff is friendly.

pool was extremely small. no continental breakfast

location was great, room was very clean, pool was enjoyable.

and the amenities including, pool and fitness center, as well as breakfast

convenience to the interstate, staff, cleanliness, breakfast

spa in suite

more options for breakfast are needed

and obviously pool and free breakfast would be nice during normal times

then asking what time we were checking out and then people coming in n out all hours using laundry then getting in cars and

having a pool and fitness equipment is great

from the picture it was 2 separate rooms so i thought this would be great when the kids sleep to watch tv and stuff

liked how close it is to the excel energy center also the hot breakfast, friendly staff and easy check

need to have information in the room regarding locations and hours for pool, fitness room, breakfast, etc

we did not want room cleaning after the first night for a variety of logistical reasons (sleeping kids, getting ready for a wedding during the morning etc)

didn't get a crib like we asked and one of our kids had to sleep on the floor

the attached restaurant

kids loved the starbucks in house

location was not the best, but thank goodness for shuttle.

the kids enjoyed the swimming pool

offered shuttle for 3 miles. the room was quite to outside noise.

cleanliness, the comfortable bed, the free shuttle, and the helpful staff the parking was very

the bar was fifthly

the shuttle service

the staff was awesome the room was very clean and the shuttle service was awesome.

i can hear children crying as if someone hurting them i seen grown men going into rooms with kids very concerning

good breakfast, great location, nice beds

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was poor - no change

ose to umn and many shops), free and safe parking, overall quiet, very clean and spacious, breakfast was reasonable, and great value in

- fridge in the room + 1 microwave at the reception - breakfast: 2 different kinds of bread/coffee/cereals + 3 different flavors of fruit juice +

the property was beautiful! the restaurant and bar were very nice as well.

parts of hue building that aren’t finished the bar is right on top of check in area which is odd restaurant and bar close too

staff were very friendly, from the front desk, the staff cleaning around the hotel, maintenance, bar staff, always smiling, conversing, offering assistance right away, we felt at home

bar was terrible i asked for coffee they didn't have any

brand new facility with a full bar and small restaurant

please also consider adding disinfectant wipes to the gym and placing a range of smaller weights in the gym, not just 15lb + (some people need smaller

breakfast was good and it was peaceful

and very comfortable nice breakfast choices fabulous pool and hot tub , hrs for adults a great

so i'm not sure if they were down at the pool or in the bathrooms

pool and free food lol

pool was much smaller than it looked in the pictures

there were few just standing for kids to get out pool, so they can get in

the pool was nice and warm and breakfast was great

hot breakfast, spacious rooms, plenty of parking, many restaurants around and variety of stores, shuttle service, nice pool and open late

pool temp was nice

the bar and shuffle board, air hockey was fun too

gym was a bit disappointing

there is a top golf facility on site with an excellent gym that has peloton bikes

very nice gym and libby and beds and pillows

spacious common are with plenty of adult table games such virtual golf.

check-in, all staff was friendly and helpful, free shuttle to the xcel center, free hot breakfast that was different everyday, and peddlers pub that is in the hotel has great food with

the shuttle bus service could use a bit of help

the only thing i would like to see improved is at your complimentary breakfast have waffles.

the nice lady at the breakfast buffet.

everything from breakfast to hospitality cleanliness niceness employees were outstanding

loud tv & radio, jumping on bed, kids running, baby crying, parents yelling, dog barking in the hall being walked past my door (a

at one time i counted 26 kids in the hall way adjacent to my room door at 11pm

airport shuttle driver left without us

traveled with 2 kids and requested a roll away bed for our room and after having to walk down to the lobby because

hotel only had a shower so no baths and no hot tub in the swimming pool area

the pool was a relaxing space, great temp, and morning coffee made this weekend a great escape

pool was great. grandkids really enjoyed the freedom.

no bathtub in room. not hot tub in fitness center

close to everything and well appointed. lobby bar was convenient.

we also liked the hotel bar and bistro

filling american breakfast with home made strawberry preserve - delicious pancakes for kids

room service was better than average with nice staff

clean, quiet, gym had a lot of equipment.

room service very prompt

room was nice and clean breakfast was good and had variety

weekend hot breakfast that is included in price was very good

wish that the hotel lobby bar had been open longer

included breakfast offered a tasty variety in the former chapel

breakfast served in the old chapel was really good

the breakfast is always delicious

breakfast and staff were excellent

the pool and hot tub were open for after dinner

that the spa was out of order

shuttle was not available for transport to the xcel energy center as advertised on the website when

was perfect, the shuttle was definitely a plus as well as breakfast, staff was friendly and professional, room was

ice, vending, and laundry if needed

only 1 washer and dryer for laundry. quite the wait for an open machine.

room was clean and quite comfortable. breakfast had good choices available.

clean, comfortable room and breakfast.

the staff was super courteous. the breakfast was hands down perfect!!!

the bar service

very nice hotel and the pool was great.

gym is basic and nice

the pool was great. breakfast was delicious. and super easy check in.

location, bar and restaurant in-site

the staff the bar the lobby

the pool and bar could be open a bit later.

pool is good and the gym is good too thanks guys

kids and i loved the pool was a great place to be and warm!!!great place would go again.

and joseph we our bar tenders

for breakfast, we decided to eat at the restaurant in the hotel, and i'm super glad we did

no vegan options at breakfast and the bar closed early

breakfast was great and included in our booking ($50 voucher each day) for breakfast in their very

terrible weekend service at the on-site restaurant for breakfast

delicious breakfast in the restaurant

when we arrived, we were not told about gym and pool, we accidentally found it on our own

gym equipment tv's didn't work

dog was able to stay with us when we needed him to without extra fees because they don't have a pet fee

thanks to covid the awesome pool area and gym were closed.

the pool doesn’t work, nobody notified in advance

the location cannot be beat and it had very clean comfortable rooms and a nice pool area and a very good breakfast in the morning

pool and jacuzzi where clean

were very friendly and accommodating for our late check out

the space for breakfast was full about 9 am but had sufficient food.

the swimming pool is kids’ favorite although i used the mini-gym more

hard to get good breakfasts at business traveler hotel

great breakfast.

awesome pool, hot tub, staff and availability of nearby restaurants

need an actual kitchen to make a good breakfast

room, comfortable bed, cheerful staff, pool, plenty of monitored parking, convenient location

nice bar in lobby, tv's, games, etc

love the location and the vibe of the place. great drinks at the bar and great people all around

modern, clean atmosphere. cool bar concepts

staff were wonderful; mandy @ reception and randy @ the bar are the best

location and bar area

sauna, pool, hot tublocation

the super friendly lady that answered the phone and said early check in was more than welcome when a room was available, just arrive anytime after 11, to

hotel provided shuttle service to our convention, picked us up for lunch back at the hotel, brought us back to the

the kids loved the pool/ping pong

disappointed no shuttle bus to new football stadium hope that u guys will be able to run shuttle service once

there wasn't a garbage in the kitchen area

pool, but enjoy the fact that it isn't next to the rooms and we don't hear hordes of screaming kids or smell chlorine

couldn’t use the kitchenette since it had no tableware and cutlery

the only downside is the bar only opens at 17

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel light

swimming was a little small and too crowded. price for sodas and water at the bar were too high.

if paid extra for it should maybe apply a room service fee and make sure customer has option to get breakfast

early check in was available to us at 1pm

perfect size of room excellent view and location very good breakfast

breakfast is poor and there's no pool or bar

the food in the restaurant and speak easy bar was exceptional. the service overall was fantastic

beautiful room and common areas, perfect location, great bar & food service right next to the reception desk, and amazing staff just what one would want

excellent restaurant and bar on site

room, large gym, beautiful spa, friendly staff, and delicious restaurants

the room, bed, the shower, the room service.