pool

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

very clean, updated rooms and throughout hotel. great breakfast.

breakfast was more than satisfactory and the happy hour was the perfect way to finalize the day

that the unit had a kitchen and a separate eating area and that the staff were very accommodating

kitchen with oven stove microwave coffee machine

great staff, wonderful pool

we also liked the covered parking so we did not have to deal with snow

the lobby bar was a great addition

hard to find parking for the day, it was too busy.

location! like being next to the southdale mall. like the pool and hot tub

great indoor pool and room shower. good location and free parking.

went down to the bar and the male bartender

love the size of the room itself. loved the room service and the workout room was awesome!!

parking was crowded. loud air conditioner. no cookies available when i checked in.

staff help & airport shuttle service

airport shuttle driver left without us

and stains all over pull out couch, window dropped when it rained, and a leaky bar sink so my kids couldn’t fall asleep, told front desk at breakfast (

modern clean and efficient parking great bar and restaurant,w tvs at your booth for up close game coverage

the airport shuttle did not leave early enough for my flight times ☹ ?☹ ?

traveled with 2 kids and requested a roll away bed for our room and after having to walk down to the lobby because

people didn't follow the rule about reserving the pool times.

small pool

we appreciated the inexpensive laundry facility immensely and the in-room appliances

that they only had one laundry location

clean and comfortable with friendly staff. enjoyable pool and hot tub.

shuttle, large very comfortable room

breakfast was awesome, plenty of room to sit

pool is on the small side, but we were the only ones using it so it wasn't a big deal

we shuttled out to the airport our driver was also terrific

the shuttle drives were very

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators, etc

you can get free ice, free water (from fitness room), free brewed coffee from the lobby 24/7

pool and hot tub in working order. hotel upkeep is good

pool area was wonderful for families, coffee, and water availability in the lobby, overall a great

fitness center was great - room service was excellent, excellent food, nice staff - i will stay

had kids running around the hall late into the night.

pool and rooms nice

pool towels are small and like sandpaper. for a luxury hotel the pool towels felt like a super8

this is the first time we utilized the pool and hot tub and it was very nice

the restaurant that was in hotel didn't offer a kids menu

welcoming staff, beautiful rooms, great pool

the room was big enough for the 3 of us and the in room kitchen was fabulous

they offer free use of their laundry area which was a huge help for our family

wish that they could have a confectionate ovens available for guest to use to make the kitchen a complete functional kitchen

work out room is attached to the laundry facility which made it

if someone else could watch my kids in the pool for awhile that would be great. just kidding.

comfort room,good shuttle

kids all wondered how we could afford such a nice hotel

oregin n breakfast you guys can eat together n enjoy seeing the smile on your kids face when they use a waffle maker for the first

pool wasn't open, but whatcha gonna do? darn covid19

laggy thermostat. small gym

loved the hot breakfast

wish the pool would be open a little late, some hotels have their pools accessible 24/7

the pool area was clean and the kids enjoyed the hot tub too

traveled with our kids/grandkids from winnipeg for a hockey tournament

the breakfast area was clean and a variety of choices from hot and cold

nice pool and hot tub

breakfast was incredible, waffles, eggs, sausage, tater tots and toast and bagels

you can t hardly breath so my kids ended up not to be able to swim which make them so sad

from breakfast to rooms everything was awesome

small hot tub and pool

location, the complimentary shuttle service, the restaurant and the customer service from everyone we dealt with were all top

shuttle communication a little spotty

pillow was a little bit mushy. pool could use cleaning.

kids loved the starbucks in house

breakfast is excellent, the rooms are comfortable

room was dirty, smelled bad and a hotel staff walked in (the other hotel) so for the safety of my kids i did some searching online and found your hotel

drink at the bar (long island ice tea) was $18, which seems very expensive

a tradition that we go to this hotel for my daughters b-day because it has a great pool, awesome happy hour, a bar right in the hotel and an outstanding breakfast in the

the pool was freezing!

sleek hotel with a nice bar that is open late

awesome smart tv so we could login to netflix for the kids

fabulous pool, spa, and exercise room

patio and restaurant gym pool all awesome

the bar and food area was nice, and the evening meal we had was excellent

nice kitchen area with real dishes and large refrigerator

it was also good to have access to the laundry

nice breakfast

a kitchen included was very helpful after bringing back the included breakfast

they provide free shuttle rides

told us breakfast would be until 10am and it was cleaned up by 9am so that was a

clean & comfortable. great breakfast

breakfast was great

room was clean, pool was good, the breakfast was

the staff in the kitchen working the breakfast area were extremely friendly!!!

clean, modern, lots of parking, quiet

we booked here because it had a bar and restaurant

the pool water was a bit cool.

i liked that they had early check in

we also visited the bar and the bartender didn t know anything and told us they thru him into the situation with 5

very clean the free laundry yess

i checked in an hour early because i had a 4:00 meeting and was told i had to pay $25

room was above average, good size laundry facilities, kitchen space came stocked with basic cooking pan and utensils

we were able to do an early check in & late check out

staff was really easy going and to top it all off you get free laundry

location, staff was so friendly and helpful, breakfast was very yummy, pool and spa warm and clean

great breakfast.

the morning breakfast offerings were stellar, and again, cleanliness

the beds were comfortable, the fitness center had updated equipment and was also very clean

well as the hot tub and there were plenty of pool towels available i stayed with my husband and kids for 2 nights and everything was great about 15 mins from the mall of

staff, the spacious room & delicious breakfast

noisy college kids screaming drunk at 2am one night but that was it for negatives

rooms are great, but the best thing was the three girls and one guy that ran the bar and the front check in area

no wifi for the first 24 hours of our stay

kids can watch cartoons and we can watch our stuff

great location, very quiet room, friendly staff, super comfortable pillows & bed, great breakfast, wonderful value

wish they provided breakfast

some things closed i would have liked to use like pool and fireplaces

no breakfast other than a bagels and muffins.

the only bummer is the pool area is closed for remodeling (i wish they could update online to let people

snow is not cleared properly on the lot so parking was a pain

lovely clean room, exceptional breakfast, great service.

the swimming pool was very clean and well kept

also enjoyed using the treadmill and free weights in the fitness room

we keep coming back for the location, the breakfast, the staff, the cleanliness, and the comfortable beds

excellent breakfast buffet with lots of variety and healthy options

the kitchen and separate little living space was totally unexpected at the low price we paid

parking lot could have used a little more lighting.

outdoor pool, breakfast was great, the kitchenette in room. cleanliness

nice gym

cannot understand why, with the hotel not very full that there could not be room service

was dirty, the furniture was worn/chipped & i was not given a wifi password

room service was poor

love the free breakfast

cleaned my room and stole my brand new tide laundry soap that was $27,they kept coming in my room while i was sleeping which woke me up & once

size room, fully equipped kitchen, and fantastic service

laundry room in the main building was nice , staff were very nice

breakfast was great. kitchen had all of the cookware and dishes i needed

having a kitchen, pool, friendly staff, able to borrow kitchen items and games.

very clean, nice staff, and loved the kitchen!

breakfast great!

i loved that it had a mini fridge and a microwave with a small kitchen sink in the room

part of the experience was dampened by the obnoxious kids across the hall, too, so it may be better a different time

beds comfy kitchenette

the breakfast is also good for the price

laundry room

close proximity to main shopping areas, airport shuttle, helpful staff.

breakfast ..more sugary items were served..

light breakfast

and google page said there would be a pool/ sauna, gym and breakfast and there was none of that

i like the location of the hotel i enjoy the staff the pool and the breakfast in the morning thank you for having us i will be coming to join you guys

great parking and well laid out interior (signs explaining where pool/gym/laundry are right next to the elevator and stairs)

pool and hot tub. great staff. comfy bed.

free breakfast and internet with refrigerator and microwave in room

they also have a good variety for breakfast which is included

they had a very good continental breakfast. everything very clean.

this hotel was outstanding!! great staff. easy location to get to. wonderful gym.

breakfast was very good and you was hot

great location and breakfast, clean and so comfortable.

breakfast was good rest of the staff and met was good

didn't have breakfast there.

loved the kitchen in our room, it made life a lot easier and cheaper

you had your own kitchen if you wanted to cook.

we wish breakfast had a better variety but were still happy with it.

all kitchen equipment items had to be requested at desk - we didn't need them, but thought it could be

wish they had more breakfast options.

liked the kitchen in the room, breakfast choices and the location was excellent

room was clean with a great kitchen setup

we were able to enjoy the indoor pool and hot tub by ourselves

the suite was big. the gym was quite good.

we could not partake of breakfast as we had to leave for airport so early

better selection for breakfast

they made the breakfast set up extra early to accomodate my 5am departure

the gym was not open because of maintenance.

mini fridge, gym was down, doors was not accessible with their keys

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

nice pool. good beds and wifi. close to the airport. big rooms. good public transport.

i enjoyed the gym and swimming pool.

location, security, breakfast and ambience

more hot breakfast items

pool and hot tub, rooms were clean and beds comfortable, coffee available, needed a clothes dryer

kids had fun at the pool

the employee john, who was one of the shuttle drivers, was phenomenal

the shuttle to and from airport or mall of america was really convenient

from answering questions over the phone before my visit to the shuttle to the airport when leaving

breakfast was great and perfect location very convenience.

the pool and clean

breakfast was good, pool and restaurant were great, shuttyy service excellent

the shuttle even picked me up at 1 am because my flight was late

steakhouse as another option for meals, pool, shuttle, even a few games & vending machines for kids entertainment & snacks

breakfast was incredible

was not working in the breakfast area but the guests used the tables outside and also by the pool

the property was great . the pool area was really cold . but my family had a great time

the pool was awesome

few cooking pans in kitchen

airport shuttle was very convenient, close to some restaurants.

there's also a kids' meal menu for dinners

great bed, , quiet, friendly, shuttle to airport and mall

pool water hazy looking hot tub not working.

ate st the bar nice and good service

i feel like for an all you can eat buffet, kids should have a lower price

loved the pool area and the workout gym

pool was a good temperature for the kids

shuttle service was wonderful. breakfast good. front desk staff great

free breakfast, free shuttle to mall of america and airport. kitchen in rooms.

we really loved the free shuttle to and from the mall, that was

wasn't any breakfast. girl in bar made some killer margaritas!

had place to order for breakfast; all the amenities were good even though i only used the pool

food pantry, restaurant, pool, gym, laundry, large room

nice location and comfortable. gym was very good.

fi problems)

was great, staff was great, room was spacious and love the kitchenette area

good breakfast. room was spacious. bed was comfortable

location, excellent. nice, tidy room with handy kitchen. breakfast was a little meager.

breakfast, gym, desk, lighting, staff.

if there is ever an opportunity for remodeling, i'd make the breakfast area a little bigger with more tables

breakfasts weren't free, they were room service

proximity to airport and moa. easy parking. comfortable beds

off the highway, super close to airport, shuttle service, ease of checkin, friendliness of the staff, clean and comfortable

pool & hot tub were nice

good location with free parking.

pool is small but the kids still had a blast!!

nice hotel, clean rooms, nice beds, free wifi and free parking.

good value. enjoyed the swimming pool

room service needed a little bit of work - i asked for a salad with my dinner one night and they

hotel was in a great location, it was clean, a ton of parking, and the staff was super nice

the rooftop bar is also very nice and has a good view of the city

roof top bar was nice.

rooftop bar was super cool and the staff were friendly, my husband and i really like it for a night cap

fitness center was perfect for what was needed for only one night

very nice place. room was clean and comfortable. bar was very cool.

nice room, good breakfast. comfortable bed. got everything i need.

staff member that does breakfast was rude, impatient with kids( yelled at another guests child), she walked around angry both mornings

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down hallways on second and third floor until one am told the front desk twice

the in door pool and the breakfast

pool was a little smaller but it was great.

not restocked with coffee, coffee cups, kitchen dish towels. channel guide is out of date.

the pool was a nice convenience for our son and the room was perfect

pool is smaller than expected and they put breakfast away at 9:45 instead of 10 on monday so i

kitchen staff amazing

may be then can increase breakfast items

how convenient it is to moa & provides a shuttle so i don't have to drive to the mall

there is no breakfast

juice,water, granola bar that is mostly sugar

the kids loved the pool area and everything was clean

room was not really clean and was missing shampoo and bar soap

love that the pool and hot tub are open til 1 am for adults

traveling with kids though the noise from the other kids in the hotel did not bother us to much, since we

didn't like that kids was allowed to run through the hotel hallway and be so loud

the swimming pool water was too cold so we didnt stay in to long.

very friendly staff, clean room, very comfortable, bad and outstanding breakfast!

to our disappointment when we arrived there was no pool :) kids were very disappointed

friendly helpful staff, quiet room, great breakfast. great water pressure

i didn’t like mainly was the toilets were made for little kids not adults

helpful staff, good & clean room, good breakfast.

wish it had a pool.

ol, gym)

due to covid19 and there was no room service, i felt as it was not provide me with enough of towel and face wash

pool and workoutroom was not available during my stay

staff was extremely friendly, rooms were spacious and clean. food and bar service was excellent.

the freezing cold pool area

very modern and luxurious. loved that they have 24 hour room service

attachment to mall, shuttle service, cleanliness of room

great gym & pool

the mall attached. !convenience the lobby ! the room service !

wifi was horrible

the shuttle was extremely helpful

close to mall of america and train station. also, ev charging was a plus.

the pool water was cold

hotel shuttle service to and from

comfortable beds and nice varieties for breakfast every morning

location was perfect because my kids and i went to the mall of america everyday we were there

some type of grab bar in the bathtub would be a great addition, slippery surface and nothing to hold on to is not a

my kids had a great time

even our friday afternoon shuttle driver and our sunday morning (11:30am) shuttle driver

were absolutely incredible, and there were two, so it was never too crowded or a large issue of kids causing a ruckus for others(that we experienced)

breakfast options were awesome despite covid restrictions.

location, walking distance to mall of america, friendly staff，very good breakfast, laundry room at first

room was clean, bed was comfortable, close to mall of america, pool area clean, and had bigger towels for bathing

pool could be bigger and have less chlorine

everyone was so kind, the pool was the best i've ever been in (and i've been in a lot) as the temp of the water was like

complimentary breakfast was great as well and kids enjoyed the pool area

for all travelers, we love the studio/kitchenette, great free breakfast, free internet, & nice pool & spa

pool water was freezing but my kids still loved it and i wish it wasn’t covid season with the breakfast then maybe it would’ve been more

the beds are super comfy, the room is huge, the kitchen is perfect and the location to the mall was ideal

the room was more than i expected with a full kitchen

the gym and accommodations were great!

the bar staff were also delightful when we stopped down for a late night drink

i enjoyed the gym, good cardio machines and some weights

walking distance to moa bed bathroom bar and relaxing area

staff was great we got there early, they allowed us early check in and parking

staff was very friendly and helpful! continental breakfast was excellent!

a single mom of 5 kids, the rooms fit us comfortably

the breakfast was great and so was the fitness center and the pool area

if anything at all would need improving, maybe a bigger pool

breakfast was great and coffee hot

i liked every thing here especialy the gym my kids loved it there.

the pool is not open, breakfast wasn't that good, and the bed sunk down in the middle.

breakfast supplies were short both days and lady was grumpy

breakfast was exceptional! beds were comfy! cant wait to stay again!

hotel, beautiful clean room, pool was on the small side but there weren't very many people using it anyways

much space we had and the fact that we had a full kitchen

shuttle made getting around very convenient.

you had to get down to the kitchen area early

no ice machine on main floor & no signs for pool & fitness areas. had to ask at desk for both.

, close to the mall of america , free shuttle to & from the airport & mall & the staff was

we loved that the laundry was free and there were plenty of machines

the pool was fun and my three-year-old son made great friends

breakfast, a hang out area in the lobby with games, a pool table, and giant connect 4

location close toairport and moa with shuttle for both

maggie, manager and bashir, shuttle driver went beyond expectations and met our every need regardless of the time of day

the pool towels were larger than most hotels- it's the little things

we loved the location, the breakfast, the size of the suites, the amenities and the atmosphere.

i didn’t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

nos as close to the mall of america as other places, but with a very convenient shuttle

i didn’t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

the shuttle bus service, the pool hours, and breakfast were excellent!

breakfast and pool

room was good and shuttle was good.

pool hottub didn't work

pool was small and average nothing amazing but everything else was spot on

knew that breakfast was not included, however there is an onsite full service bar and limited menu service

clean. quiet even though near airport. shuttle service great and quick pickups.

used the gym and was very impressed with the equipment

it was clean and modern with a great location. the airport shuttle is also a huge advantage.

the location and the gym

the breakfast was very good!

not easy with three kids

nice little bar to relax and have a drink

was afraid kids would walk into glass shower door upon entering bathroom

kids enjoyed the ability to be at the mall within 5mins

hotel was very clean, including the gym and pool areas

no place ground for kids

all the kids running around in the morning

pool on the second floor only goes to 3 feet at its deepest

the gym was great.an staff is very friendly and helpful.

you need more cooks in the kitchen

my rate) and generous

fitness room was great

o get to the airport) before they start breakfast

stay here for airport access and rooms that can sleep for with a bedroom and some kitchen facilities

close to the train. the gym and pool are great.

no free breakfast.

gym is great - the pool is big

convenient location, free parking and wifi that worked periodically.

great location, friendly staff, shuttle to the airport, great pool for lap swimming.

no gym open

they even gave us an early check in so we could get ready for the event we had coming up

gym

breakfast food was disappointing

great breakfast, clean and accommodating. the gym was clean and new.

handicap parking was bad. only 2 spots. refrigerator was too cold. my sofa exploded.

didn't know construction was going on when we booked and that the pool would be closed.

took my grandchildren to the pool and they loved it. room was nice size and very clean.

hotel full of partying kids that were loud well into the night.

a large group with kids was also staying at the same time; they had all been allocated rooms on a separate floor, so

the lodging and the breakfast were more than enough for our visit.

hot breakfast items were cold

the location was decent. pool. free water.

pool was a +

blanket in room, great coffee at breakfast & very nice selection of breakfast foods, nice toiletries, to name a few

even the lady that delivered the room service from the restaurant attached to the place next door

kids loved the pool. room was great.

the pool was also small and no hot tub

the price , not a suite with couch as pictures, nothing i clydes, breakfast for an adult and two kids was more than &60

pool was pretty small to be shared between 2 facilities.

sauna & pool

the gym was pleasantly spacious and clean with a large variety of cardio machines, free weights, and

smart hotel, loved the room, pool, gym, gorgeous bar

the second day room service did not renew my shampoo

it also wasn't the best hotel to visit with kids

very nice bar and restaurant

the hotel didn't seem to be a good environment for kids

comfortable rooms, nice snack bar & very nice bar.

room service was extremely quick and delicious

drinks at the bar were ridiculously expensive

the screaming kids in the pool. but, that’s kids. they were quiet by 11:00.

comfy beds, nice room, had a pool, fitness room and allowed my dog!

indoor pool very very cold

tv remote needed batteries. consider the bar area opening earlier instead of at 5 pm.

our room was next to the pool where our family could just step out of the room, swim and come right back to the room

room service was excellent too

room service food was disappointing

staff went out of their way for me, even

not very spacious but the pool area was ok and safe for kids there are 2 hot tubs that’s nice because there were plenty of adults

the pool is great but freezing

unattended kids in pool esp with it being a small area

was just awesome , they even had a pool table in the lobby and i love to play pool

there were some kids running up and down the hall screaming for a while but that was the parents' fault, not the

room was nice and the pool was great

the bar food is good and fresh

i went through and disinfected and wiped down dirt before my kids and i stayed

laundry room did not have a chance machine and front desk did not have change either at the time

gym was very small with only a dumbbell wrack and cardio machines

really bummed to see the bar and restaurant were closed

every time we were in the elevator we helped get kids back to their floor because they had no key

the swimming pool is kids’ favorite although i used the mini-gym more

kids found someone's prescription for muscle relaxer in the unlocked safe, so it obviously wasn't

think i got food poisoning from the breakfast buffet, most likely i ate sausage that was out too long, but i should have known

i have no complaints about the staff, rooms, gym or pool.

bed was not bad and pool was so nice after a long day of walking breakfest was also pretty damn good

the spa and it being more upscale

beautiful room and common areas, perfect location, great bar & food service right next to the reception desk, and amazing staff just what one would want

including ear phones in gym

room, large gym, beautiful spa, friendly staff, and delicious restaurants

very dark rooms with poor natural light. the access to the spa has a separate access fee

no mini-bar or room service. design is plain, but nice and clean.

location for the convention center, we were there for a gymnastics tournament during a snow storm

of room service, only 1 elevator to guest rooms left me with a very long walk back tracking

t the hotel's fault, i

to the event gym was clean, spacious, and had ample equipment staff texted me to check if i needed anything

the rooms have everything you need and are spacious. the gym is nice and the location is good.

nice bar area to hang out at and great bartender in wes

the cleanliness, the bar and room was beautiful and spacious.

food and bar to expensive.

location, nice gym and comfy beds

great pricenice breakfast barnice edge of downtown proper location

a deal breaker, but breakfast was so busy that food was running out

great location. pleasant and helpful staff. clean room. spacious bathroom. good breakfast.

clean. spacious rooms, friendly helpful staff & good breakfast

we love our entire stay. everything from front desk, room and breakfast. they are all awesome!

the room was nice, and the bed comfortable. also, the downstairs bar was very elegant.

no room service or restaurant service after 8pm made it impossible to get a snack after the baseball

the cost , no micro wave , small room.. slow at room service..

bar on the 27th floor was sold out, so i could not check this out as i wanted to

we ordered room service and the food was not as explained on the menu and was very plain, tuna and the grilled

no vegan options at breakfast and the bar closed early

terrible weekend service at the on-site restaurant for breakfast

ate at hen house down the street. hotel breakfast was pricey

just wish we had breakfast

didn't have breakfast at the hotel

i liked that there was fruit for breakfast.

we also like the breakfast

nice space for the price with kitchen included

i like that you had your own kitchen and livingroom

2 bedroom suite with 2 private bathrooms, living room and kitchen

cookies at 10 every night was a great added touch. kids loved it.

the pool and hot tube were great

shuttle service was great

in the morning about 800 or 815am though i was awoken by kids screaming and being loud

room was overlooking pool and it was game weekend so there were guests at pool and in hall we could hear

really liked the location and the breakfast was great

staff was great to accommodate an early check in during a busy period

the kids loved that they could make their own waffle and decorate with toppings

location with great breakfast

i loved the fitness center and all the windows in the hotel!

hotel employee in the bar was super and the housekeeping staff performed magnificently

the bar and restaurant. nice spacious room

of a crappy shower, no internet access in the gym (including on the networked machines themselves)

the gym was stocked with headphones and the machines offered unique workouts

no pool

internet should be complimentary, the gym was really small and didn’t have pool or sauna

bartenders and robbsen was great to us at check in and each time saw them

enjoyed large corner room. in the bar received free tea....very accomodating

lobby bar service was excellent and the food was good and convenient

hotel bar and restaurant was also closed due to low occupancy (due to covid)

would be nice if the bar opened earlier than 4pm

went there for a bachelorette party - the front desk was able to get us in for early check in so we could decorate the room, and the customer service was outstanding

close to rooftop bar and grill and mayo sports to include pwc bldg.

the gym, and the spacious reception area.

hotel employee in the hotel bar was a real professional, providing efficient and friendly service

location, friendly staff, great free breakfast with many options, rooms were spacious, hotel was very clean overall

was very clean and i love the breakfast

early check in was available to us at 1pm

swimming was a little small and too crowded. price for sodas and water at the bar were too high.

comfortable, convenient, large rooms, good wifi

excellent breakfast available.

the vegan breakfast option aren't so great, but the rest was really good!

the price, staff, room service. food was very good and delivered on time.

about room service

the coffee