arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

check in service, pool and hot tub were great

we always stay here because we enjoy the breakfast and convenience of their location

breakfast was on point i like that everyday it was something different we can make our own waffles

breakfast area was clean, and had a good selection of foods

waffles for breakfast were good

location price and staffing, shuttle and pool

the gym was open 24 hours and the pool was clean and open late

the pool was also overrun but rude kids

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

parking is free

breakfast was incredible, waffles, eggs, sausage, tater tots and toast and bagels

pool and free food lol

the room smelled like dirty laundry in the gym locker

you can t hardly breath so my kids ended up not to be able to swim which make them so sad

breakfast was good and it was peaceful

the pool was great fun for my kids

there was a lot of kids in the pool so we're never able to use it.

didnt like that there was no breakfast, no pool/hot tub, gym,etc

i rested well as well as did my laundry

have a free shuttle from into the airport and to the mall of america

my whole group wanted to come back to our rooms and the pool here versus being at the waterpark as it made the weekend unenjoyable

cozy and quiet. great breakfast. not disturbed by other guest.

awesome breakfast and clean updated rooms! we loved out stay and will come again.

the room, the pool, hot tub, friendly staff.

the lobby and free breakfast also liked the room flooring and sliding bathroom door

work out room is attached to the laundry facility which made it

the room and pool were very nice

loved the pool, hot tub and free laundry service

the pool was fabulous

free laundry

kids birthday party was going on in pool area and it was loud

the scenery and the bar and the bar staff

it was cold at the bar at times

the restaurant that was in hotel didn't offer a kids menu

pool towels are small and like sandpaper. for a luxury hotel the pool towels felt like a super8

lobby was beautiful and scott greeted us asked us what we were doing on our stay kids played pool went swimming and the hours were great for

you can get free ice, free water (from fitness room), free brewed coffee from the lobby 24/7

kids were excited for the pool but the chlorine was too strong

best place i have stayed so far in minnesota, from shawn (the checking person) to the girl in the bar and the ladies that clean the rooms it was a great place nothing to complain about

fact that you have to walk through the bar area to get to the pool

bar is bad

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department couldn't get the stain out

that the pool and hot tub were open. the room was clean and nice.

people didn't follow the rule about reserving the pool times.

they actually had great food at the restaurant, and the bar tender was really nice

great value, nice bed, clean, and amazing breakfast

had guest laundry and a hot breakfast which was really good

free breakfast, pool, shuttle driver

pool temp was nice

the room smelled a little like a gym locker

my kids loved the elevators

the swimming pool is small comparing with the the size of the hotel and the number of the rooms

staff was super friendly, rooms where spacious the free breakfast was delicious homemade omelets and location was great for what we where there to do

that the pool was closed

pool exceptional

airport shuttle driver left without us

at one time i counted 26 kids in the hall way adjacent to my room door at 11pm

especially the front desk woman who had her kids at work with her stuffed in the room across the hall from me

there was a bar and grill/restraunt on site

reasonable price airport shuttle clean bathroom

the breakfast was amazing and the staff was really friendly and helpful!!!

kitchen is very functional

it was a nice touch to have a small kitchenette in the room

i loved being able to eat breakfast outside on the balcony

very positive experience, the hotel was very clean, the staff was helpful and the shuttle was also very good

it has a really nice pool and hot tub, the rooms were spotless, i had a mini fridge and microwave without asking for it,

not a great breakfast at all, needs updating, but overall it was very quiet, which i like.

the breakfast wasn’t that great but it was ok

friendly staff and the facilities were clean and the pool was awesome and all is well

pool was cold but hot tub was nice, any way to get the pool heated????

was placed in an adjoining room with screaming kids

location-airport shuttle-staff

restaurant or bar were not open

could hear kids running on floor above and hot tub was not very hot.

could hear kids running on floor above and hot tub was not very hot.

loved everything about this hotel it's nice clean smells good nice employees and has laundry room and

that it had cheap laundry on site and smoking rooms available.

anita, the sweet breakfast attendant went above and beyond to help us with our selections

they advertise a gym but it’s only 3 machines, no free weights

love the breakfast

easy check in, nice staff,good breakfast

no pool or hot tub.

we loved the fact that you can do free laundry, borrow kitchen items and access the candlewood cupboard

very clean the free laundry yess

we were able to do an early check in & late check out

kitchen and also laundry

i checked in an hour early because i had a 4:00 meeting and was told i had to pay $25

comfortable bed, working a/c, working tv, free parking, free wifi, room service, kind staff.

breakfast was good

no 24 hour room service

beds are comfy, room service is great.

my favorite was the 24hr room service all the different food options and the food from there was great

breakfast ..more sugary items were served..

light breakfast

free breakfast and amazing customer service experience

some kind of heater or generator next door, an ice machine, vending machine, and people doing laundry at midnight and 1am that it ruined my stay

laundry on the floor

is a fairly nice hotel but the parking was ridiculous and someone's horn was going off for one hour and no one seem to know how to

the lobby bar was a great addition

clean. good location. free parking

parking not easy

the fitness room was better than expected for a hotel

mini fridge, gym was down, doors was not accessible with their keys

but once you're in a place like sonesta (which is only 5 minutes away,) that has a kitchen in your room, free on site laundry and a gym and pay $10-15 less than what microtel offers,

faux kitchen was a waste of space

the gym was not open because of maintenance.

really enjoyed the layout of my room, it had a king bed on one side of a kitchen counter/island and a couch and living room table on the other side

loved the location, cleanliness, price point, and room. a full kitchen- wow!

the water in the pool was very very cold.

breakfast area was lovely as was the room

with three small kids and use of a the kitchen a quick vacuuming on occasion would have been nice

breakfast items were subpar!!

i did not use gym or pool so i cannot comment on any of them, but looked good

shuttle runs from 4am-11pm

location. having a shuttle rides to the mall.

breakfast was great and perfect location very convenience.

good breakfast choices

mgt on top of every detail. good breakfast.

the pool

we went down for a late night swim/sit 30 minutes before the pool closed and there was 10+ kids doing canon balls in the pool without parents

before i booked, i called this hotel to ensure i could get a late check out of 3pm as my boyfriend had to work remotely from the room on monday

at reception could be more friendly but at least very helpful after all many families with kids - so the pool hardly usable for swimming fitness room / gym small but adequate for a short

wish the had longer hours (at least 10 am) for the breakfast (i went at 9:07) and the older gentleman said it was closed

breakfast wasn't the best but it worked.

my kids enjoyed the pool and the muffins for breakfast

shuttle drivers were very nice, shout out to jill, hotel staff very nice and

advertised, no room service and no bar onsite

kids enjoyed the pool

the pool was very full of kids the night we were there

room service trays not picked up from hallway in a timely manner

guest/shuttle rider got upset with the shuttle driver on our way back to the hotel one evening

more garbage bags in room. they fill up fast with kids.

the people were great. breakfast and light supper were nice

my kids always love there

with kids, this is so incredibly helpful

pool was a good temperature for the kids

my kids always love there

the breakfast was awesome

more hot breakfast items

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

location, security, breakfast and ambience

the spa and swimming pool

it had a small kitchen inside the room

airport shuttle was very convenient, close to some restaurants.

on shuttle took 2 hr after landing to get picked up

i didn't use the little kitchen to cook but i did utilize the refrigerator and microwave

great location, outstanding shuttle crew. clean

noise in the swimming pool. add noise reduction equipment to absorb the sound.

excellent price nice pool nice bar great tv's

pool water hazy looking hot tub not working.

the gym area very clean and smelled very nice

i had dinner at jake's bar and the food was so good and i loved the fireplace

the decor and location. the room was very large and we appreciated the kitchen.

also, it would be nice if there was a sign at the pool prohibiting playing ball in the pool

the breakfast was great!

pool was nice but wish there was also a hot tub for you to use as there is none.

and it's a shuttle that takes you to the mall as well

the gym was great, the restaurant serves great food and the coffee was amazing

attachment to mall, shuttle service, cleanliness of room

the rooms was so comfortable room was clean the pool and gym was clean

secure elevators, great pool, hot tub, and gym

the fact that the pool was open was amazing

nice outside pool

i feel the pool area needs updated..more kid friendly

clean room and prompt hotel shuttle

location was perfect because my kids and i went to the mall of america everyday we were there

loved the location, the breakfast, kids had fun at the pool. very friendly staff.

there was no dish soap in the kitchen

good morning coffee and breakfast, open early for early folks

the breakfast was very good and the happy hour in the early evening was a nice feature

the pool was cold and wish they had a hot tub but other than that it was great!

the little kitchen it had, and even the location was walking distance to the mall of america

spa tub was a treat and worked good

at the pool if you need to use the restroom in the pool area make sure to take your key card with you

loved having a full service restaurant and bar inside.

was a very short stay but i appreciated that the hotel pool hours were later than most- open until 11

the room was very nice. the bar & restaurant were very nice.

the pool area and hot tub was nice to have to relax at the end of the day

the pool looked fun but by the time we returned from the mall it was past kid allowed hours

more bfast options bigger pool area and more towels something more for the kids to do

we loved the late check out time of noon, and the free hot breakfast

proximity, clean, decent breakfast options, pool-hot tub

pool was down for maintenance

the staff were very friendly and the breakfast was great as well

nice pool. should have brought my swimming trunks.

amazing breakfast, regular housekeeping, amazing staff very friendly

and the pool was open only on weekend but then they closed it all week with a sign saying closed for

kitchen with oven stove microwave coffee machine

breakfast, a hang out area in the lobby with games, a pool table, and giant connect 4

love everythinglocation room pool

the pools chlorine levels too high.

breakfast wasn't the best, everything was cold including the eggs but i ate it anyway

the connivence of the kitchen in the suite and loved that dishes/silverware were clean in the dish washer

the kids had fun in the pool

breakfast was different every morning

breakfast, staff friendly, comfortable beds, soft sheets

free breakfast, free parking and wifi, great beds, clean and updated environment, who could ask for

there were kids running around above us after 10:30 pm

also a good gym

the pool towels were larger than most hotels- it's the little things

clean, many options for breakfast, shuttle to mall of america was extremely helpful!

location cost shuttle breakfast friendly staff

i like breakfast in the morning all hotel should have that and the indoor pool.

ridiculous to half to order a sierra mist for room service and pay 5 dollars plus gratuity just

also, when i tried to get ice for my room, i had to go to the gym on the second floor, where i found just a stand up cooler with ice in it

spacious room, gym, pool, immediate, safe access to moa

they did require reservations for use of the gym, pool and restaurant, which gave me a sense of security

pool was closed b/c of maintenance but they extended our check out time for the next day so the kids had time to go and swim for a couple of

the pool bottom needs to be cleaned and the temperature should bd warmer.

they also have a good variety for breakfast which is included

availability of pool/hot tub was awesome! staff were all amazing people.

the customer service was amazing, the pool was nice and warm, our room was cleaned everyday.

the staff was great. the free breakfast was fabulous. it's a short distance to the city.

was such a pleasant surprise, the staff was friendly and efficient, the shuttle was available and reliable

also close to the airport with an airport shuttle

had a round of cocktails in the bar which were ridiculously over priced, and small

great room service staff and food

everything shuttle

the beds were comfortable, the fitness center had updated equipment and was also very clean

enjoyed the hot tub & pool breakfast relaxed no pressure from staff to move along

location, staff was so friendly and helpful, breakfast was very yummy, pool and spa warm and clean

it is very clean, updated recently, wonderful breakfast choices, and a nice pool and hot tub

kids were excited to go swimming once we got to the hotel but then we came to find out we had to

the only thing that could’ve been better was the pool water was freezing but my kids still loved it and i wish it wasn’t covid season with the breakfast then maybe it would’ve

covid restrictions on the pool and gym, but i get it, we gotta social distance

it was supposed to be adult swim 10-11 and it was always full of kids so you couldn't go swim in peace

stayed one night with our 2 young kids and dog

the room was more than i expected with a full kitchen

the breakfast was great. the gentleman that checked us in was so nice.

great breakfast. kids loved the pool. room was very modern

comfy bed & spacious room & good breakfast!

clean, warm breakfast, wifi, and comfort.

kids can watch cartoons and we can watch our stuff

breakfast was great. kitchen had all of the cookware and dishes i needed

room was great for the kids and i. breakfast was awesome great selection.

laundry room in the main building was nice , staff were very nice

having a kitchen, pool, friendly staff, able to borrow kitchen items and games.

kitchen in room. amazing breakfast. nice workout room.

part of the experience was dampened by the obnoxious kids across the hall, too, so it may be better a different time

the breakfast was really good my kids don’t eat breakfast but when they went down to look and see what they had they final eat

lot of hair in pool and surrounding area

nice pool although chilly room. great breakfast. comfy beds

the pool área is big. the kids enjoyed themselves. breakfast had alot of variety

due to covid, the bar and restaurant were closed. luckily there is a good restaurant next door.

breakfast bar was rather lacking and disappointing we were not planning on eating breakfast at the hotel

i enjoyed the gym, good cardio machines and some weights

lobby and bar area were very inviting and relaxing

the bummer was i couldn’t order a drink to my room, i had to go down to the bar and get it

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

everyone was so kind, the pool was the best i've ever been in (and i've been in a lot) as the temp of the water was like

breakfast was very good

the hotel made sure you had all you needed while staying, the kitchenette had a dishwasher, sink, fridge, silverware, pots, pans, and so much more

kids not being watched while in the pool

the breakfast was convenient

even though i had to pay $50 for early check in

kids were disappointed

always clean from the room to the pool

breakfast bar is very good with nice choices

limited time for breakfast.

it is right off the highway and it is pet friendly

love that there is a pool, hot tub and sauna

what i paid but i was shocked at the size of the room, the cleanliness and the fact that breakfast was included

the shuttle pick up from the airport has been my favorite

we also enjoyed the pool/hottub

we did not use the shuttle, but you could take it to the moa and the airport as well

popcorn and cereal bits from presumably the last people and the room smelled really musty like a gym locker room and there was no way to open the window for fresh air

watching airplanes with the kids

waffles, pancakes and biscuits and gravy would've been great options for breakfast

sorry that no pool available. understand that one is being built. lighting by desk area is poor.

like the friendliness of the staff, the early check in, wi fi, and the free breakfast

everything good,except no tv or wifi

were looking forward to using the new pool and it was such a treat

snow is not cleared properly on the lot so parking was a pain

maybe have some cheese with the eggs for breakfast

this hotel was outstanding!! great staff. easy location to get to. wonderful gym.

breakfast was very good and you was hot

breakfast options were a little slim.

hotel, clean, new facilities with breakfast included

wish they had an indoor pool

room, full kitchen and very comfortable beds

excellent breakfast buffet with lots of variety and healthy options

breakfast was very good

i especially liked the option of room service everyday

the breakfast was good. lots to choose from. the counters were always clean

maybe have breakfast opened til noon ud83dude03

the breakfast was great

no sausage for breakfast

breakfast area had a lot of room

the kitchen area!

location, kitchen, cleanliness.

not a lot to choose from for breakfast.

the kitchen had no plates, glasses, silverware, or cookware so if we had planned to stay for an

loved the kitchen in our room, it made life a lot easier and cheaper

nice kitchenette, big rooms, nice and clean.

i like have the kitchen with fridge

didn't realise there were a couple of people smoking and drinking alcohol in the pool

of the staff was very friendly and there was a good choice of breakfast items

space and kitchen area

i love the floor in the rooms does not have carpeting. they have a great gym for work outs.

clean. quiet even though near airport. shuttle service great and quick pickups.

the pool wasn’t warm

things were great, and our shuttled rides to and from the airport were veriy nice

not offer free breakfast in morning although it does have an on-site bar and limited restaurant

no airport shuttle (luckily i had rental car), no poolgym, no breakfast (not even a baggy w/ snacks or granola or muffins - which i had had at a

close to airport and courteous shuttle service

(possibly dry laundry soap flakes

the pool was very well maintained

check in, friendly staff, clean room, great shuttle and breakfast

pool too small & could have been six inches to a foot deeper for taller people who wanted to do

breakfast supplies were short both days and lady was grumpy

hotel, beautiful clean room, pool was on the small side but there weren't very many people using it anyways

value. free breakfast. free parking. other hotels charge. gym was good too

the gym was super good as well

the breakfast eas so good people at the kitchen is so good hotel is so pretty

hotel was very clean, including the gym and pool areas

room was very clean very close to mall of america my kids liked the pool

the airport shuttle and ability to leave my car there was a big plus

lovely swimming pool, well-equipped gym, giant bed, good wifi, nice toiletries, free airport shuttle

liked that it had a small bar with a limited restaurant

location, pool

the swimming pool was really small and too deep for my little kids.

pool area feels like a gym pool

the pool was freezing cold.

location and shuttles

would have appreciated an included breakfast as well

its location, bar / resturant and the staff

close to the train. the gym and pool are great.

gym is great - the pool is big

pool was great for the kids and not over crowded, which we liked

i like the rooms that they have the kitchen and the pool.

my kids were monsters

clean, modern room. great amenities of in room kitchenette and shared laundry

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

you need more cooks in the kitchen

my rate) and generous

fitness room was great

o get to the airport) before they start breakfast

stay here for airport access and rooms that can sleep for with a bedroom and some kitchen facilities

breakfast was awesome they had eggs and sausage links

then asking what time we were checking out and then people coming in n out all hours using laundry then getting in cars and

convenience to the interstate, staff, cleanliness, breakfast

loved ud83eudd70 how clean it was the morning breakfast was my kids favorite ❤️……

no breakfast. no coffee.

the staff including the shuttle driver were amazing.

we took the airport shuttle which was an incredibly convenient service for hilton to provide

it was clean, they gave us coupons for restaurants nearby, shuttle service filled our needs

my teen daughter wanted to exercise in the gym and they came in and bothered her and started

clean rooms. appreciated the shuttle to the airport.

hot water, bathroom really small can hardly turn around, room service food overpriced and served on plastic plates with plastic flatware, can't even give

an issue with the hotel, but there was a kids soccer conference and parents allowed kids to run everywhere wet

this hotel sets the bar high for hotels and the shuttle picks you up from the airport

needed two connecting rooms for a family with special needs kids who love room service on a night before an early morning flight out of msp

room service food was disappointing

pool was very small. could hear people talking in the next room

wish the breakfast was served a bit longer on weekdays

the pool was small

loved that the pool was open(had to make appointment)

breakfast they could have offered turkey or chicken bacon/sausages

the lift wasn’t working at the pool so that wasn’t very handy for my handicapped son

very clean rm, nice bathroom, pool area

the quietness and the hit free breakfast.

breakfast was great! my kids had a lot of fun!

staff willing to go the extra mile to create a pleasant stay, location, price point, morning breakfast was wonderful and well kept

we booked here because it had a bar and restaurant

we also visited the bar and the bartender didn t know anything and told us they thru him into the situation with 5

location, parking, and front desk provided excellent customer service.

pool gave 2 of my 3 kids a rash possibly over chlorinated

clean room. polite staff. decent parking accommodations.

clean environment, wonderful staff and nice pool/spa/sauna

the bar on the first floor was open late

awesome smart tv so we could login to netflix for the kids

sleek hotel with a nice bar that is open late

fabulous pool, spa, and exercise room

pool area was very nice

close to mystic lake casino

gym was open and very nice

no soap in bathroom of the pool.

comfort, location, and breakfast were great.

staff is so friendly and kind, room was very clean, breakfast waffles were great!

pool was awesome nice for the kids

location to racetrack and casino.

kids were disappointed they could not go in hot tub but adults understand the rule

close to the casino where our concert was that we attended.

room wasn't vacumes. no pool or fitness room

super staff, very clean, and great breakfast.

the breakfast was a grab and go bag that had lots of options; cereal, granola bars, yogurts, muffins,

we had a great room right next to the pool and our kids enjoyed the stay

breakfast was great

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

we went to mystic lake casino,4 mi up the road

there was a kitchen in my room with stove burners, a sink and a full size refrigerator

kitchen comfortable bed convenient to restaurants

kitchen and refrigerator

i liked the floor plan and the breakfast.

kitchen appliances are new and clean too, including large refrigerator, microwave, knives, folks

wonderful! has a full kitchen, is quiet, roomy, and comfortable!

we did not use the pool or exercise area but if it was a longer stay we would have liked this addition

same breakfast each day

plenty of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

check in person was phenomenal and gave us the breakfast sandwiches at check in so we could heat and eat in our room

the coffee in the breakfast offering as not good. no good coffee flavor.

staff is very friendly - the facilty is clean- especially the pool

size of the room and the kitchen in the room

i’m not normally a waffles eater but i became a fan after trying one at breakfast

pool area was clean

they had wide variety of choices for breakfast

the room, breafast, and the pool.

the breakfast was wonderful with lots of choices

breakfast was lovely

ed because the bridge to the terminal was closed)

great location. no airport noise. clean. ok gym.

they do not offer room service

kids toys were in shower

there had been a 'licious' breakfast buffet like i had in the past - but i understand covid

price, room size, pool, breakfast.

good breakfast, friendly staff, nice hotel

finally, the pool and spa were great ways to relax in the evening

the pool was clean and fun for us adults as well as the kids, and the staff were very friendly

no outside guests in the pool/hot tub

shuttle service is great. timely and easy 15inute ride to the airport.

quiet and close to msp airport with shuttle service on call from the airport and scheduled on the 1/2 hour from the hotel starting at

clean, beautiful, great breakfast, and very accommodating staff! wonderful visit!!

the shuttle is free, but parking isn't if you fly out, even if you are told you may leave your car

no breakfast!

breakfast was a little lacking.

i wish it had a indoor pool

was clean and big, however it was dated and was in need of upgrades to the the kitchen area and bathroom

stayed over the weekend), i want the desk

location was perfect. the hotel and room were meticulous and breakfast offered was great.

breakfast was not what we expected

clean rooms, nice pool, good breakfast and great location.

breakfast has a great variety

great size rooms! breakfast had a lot to offer.

i don't like to eat alone in a restaurant so to have a full kitchen is right up my alley

laundry facilities a plus

laundry facilities came in handy

price was great and the room had a kitchen and everything you could need

laundry facility in house

comfortable suite with kitchenette

hot tub and pool were well maintained

the hot tub was hot and the pool facility (while small) was perfect for our young kids

the elevator was slow and kids running hall and slamming doors☹️

very friendly staff, everything was clean and the breakfast was awesome!

:-) maybe kept warm because of the pool

i used the pool and hot tub which were wonderful

nice pool and hot tub. tasty breakfast.

nice pool and hot tub. tasty breakfast.

quite ease of parking. good breakfust nice staff