wifi wasn't working

my husband, two kids, and i all had beds and were able to sleep long and comfortably after flying on a red eye from

easy to find, free parking, lots of room inside, included full breakfast

location, good parking, excellent food and drink

we ate an evening meal and had breakfast there

the bar had an amazing atmosphere and the bartender was so informative

location near the train station in wallyford (10mins away and free parking ) and then only 10 mins into city centre (+) parking there is free and easy (+)20 return from musselburgh station with free parking, also perfect location for musselburgh (+) breakfast was first class, and lots of parking space (*) parking in edinburgh is expensive (+) plenty of parking (+) large private parking (+) free parking (+)ancient building perfect interior very tasteful. surrounded by gardens, plenty of parking (-) it was also very clean in the room, the bathroom, the grounds, and the parking lot

1 member of staff covering restaurant and bar so not easy to get service at bar.

maybe waiter service for breakfast and a freshly cooked breakfast

the place is beautiful the staff is amazing peter the bar man made us very comfortable on our first night the food is to die for we will 100% be coming

a bar food menu as opposed to a room service only menu would have been a lovely alternative if you were not in the mood for the al

spa could maybe do with a little bit of work but still not a bad word to say about our stay

the breakfast was delicious as well

the surrounding gardens and woodlands in the castle grounds made walking off breakfast a pleasure

breakfast selection is very good, dinner in dungeons excellent, the ambient is perfect

very clean spacious room excellent value late check out

any noise insulation, kids upstairs were jumping and our bed was shaking breakfast is ala carte and you ge to order one

the staff were so kind - food in restaurant was fantastic and a really cosy pub feel to the bar with log fires - cant wait to return

little gem rooms are spacious and i must say the late check out at 12pm it’s what made our stay so relaxing we will definitely be back rooms are

minor gripe was that they don’t offer a early check in/ late check out service which is handy when your doing nights and just need a little

friendly, bar and bistro on site, sadly arrived too late to enjoy a meal, but plenty of local takeaways of

good bar and restaurant downstairs

friendly staff, good sized room, bar and bistro below

ship inn was deceiving as it had 2 restaurant and a sports bar which i was not expecting

lovely restaurant and bar lounge which also sold food, we ate in both and food was delicious

hotel, breakfast was fantastic :) pool, sauna steam room and gym added bonus at no extra cost, amazing price for 4 adults and my dog, we will definitely be back

pool, jacuzzi and sauna were included which was such a great relaxation, kids can visit the pool as well 9am-7pm which was fantastic for our 9 year old son

it has a fantastic swimming pool and gym

we ordered room service which was very high quality

with large sized bedrooms, and options for single rooms for kids who are too old to share

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

on one side the views extend to the a golf course, to the field which hosts the bull cows and the stunning old brick coach house

great mini bar snacks plus biscuits & cakes in our room wuth a great coffee machine

on the lawn, handmade cookies and chocolates in rooms, fine whisky and champagne, haggis at breakfast

golf course grass cutting early in the morning. not hotels fault.

just got the family day pass when we wanted to travel and only cost 10 pounds for a family of 3 kids and 2 adults

recommended even for families with kids

stayed a couple of times, once with two kids visiting family nearby at really short notice, and at the price on agoda, would definitely

no common area to chill out in when kids in bed

i had my 2 kids with me(3 and 5)and the room was almost too small for them

laundry service available if required

the room was very comfortable and with plenty of options for breakfast in the morning all home prepared by our lovely host

friendly owners, room glorious, beds so comfortable and breakfast a delight

lovely breakfast, great hosts! nice and easy to get into the city centre

the possibility of early check in was very appreciated

i asked for laundry (just wash and dry) and she offerred to do that for only 5£ fee, which was very nice

stairs are a little steep and windy so need to be careful with little kids

i was there for 4 days with my two kids and it was perfect

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

really appreciated the early check in to our rooms being made available as per our request

ich we wanted) excellent for ev charging

free wifi, good range of hot/cold breakfast, 24h check-in

stayed in the scott nice location with plenty ev charging available to charge my car

kids running the hall until 2:30 a

lovely huge room super comfy bed kind staff and nice breakfast

breakfast was delicious, the staff friendly and efficient

staff, room clean and warm, close to where i needed to be, and a choice of of o wanted breakfast or not

the breakfast was great

i wasn’t keen on the continental breakfast, a cooked breakfast would of been much better.

the breakfast was fantastic, so much choice and ate too much

breakfast had plenty of choice, lovely room, great location

loved the spa and swimming pool

the room is big, clean, comfy big bed, tv, good wifi, great bathroom with bath tub

breakfast was excellent location for our trip was brilliant too gents on the door, oh my lord, were

it was nice to have a kitchen down the hall. parking was easier than some neighborhoods.

they provided us with a fan and with laundry detergent for free

laundry service bery high and no parking

even laundry detergent was given for free

modern facilities with full use of well equipped kitchen if required

our stay was very comfortable and gym access was a plus

wifi is good and there is a gym, did not use though

had a drink in bar and staff were so chatty

room service: hard to even find the correct phone number for room service

allowed an early check in as the room was available

is perfect , nice staff , self laundry , gym and huge sitting area since you can sit in the restaurant for just relaxing or

breakfast was a bit overpriced.

location, friendly helpful staff, interiors really nicely designed, suitable for families and kids, nice clean rooms

location, nice room with super kitchen and spacious bathroom

proximity to attractions, laundry facility

wide variety of food at breakfast

i felt room cold at night but kids were fine so maybe just me

local access to town and station. breakfast was excellent highly recommended

very cramped breakfast tables..

our room was super quiet and the hotel provided a bar till midnight

did ask the day before check out for late check out told there was a note added to our room and we could pay when we came back from our

the early check in option, the staff were helpful. rooms a good size and the location

lovely bar and welcoming lounge

the bar and restaurant staff were all friendly, greeting customers with a smile too

if the weather is good, the bar has a lovely seating area outside which is just s relaxing

breakfast delivered between midnight and 1am so cheese was rubbery and dairy products were warm.

also worth mentioning is the excellent breakfast and the kind waiting staff

beautiful hot breakfast, good range /choice.

beautiful accommodation very clean and friendly staff plenty of selection for breakfast

good choice of continental breakfast delivered to room. lovely, spacious, clean rooms.

we were given a room for disabled. no early check in and late check out.

breakfast was good too

wifi connection was poor most of the time especially when i working at the laptop

location and service

room service/ cleaning etc due to covid

breakfast was delicious and with many options.

we arrived early off our flight from dublin and as room was ready we were checked in with no early check in

breakfast was really good and value for money (just 13

breakfast was amazing

location was brilliant. great bar and facilities.

quick and excellent laundry service

the bar below the hotel is one of the most interesting i have been to and the welcome was

everything about this place, the excellent staff,the beautiful room,the bar & location all perfect

the bar and restaurant are unique, maintaining a fabulously welcoming atmosphere

the staff at the bar is really nice and helpful, food is really good and massive selection of drinks

clean, great location, pool was awesome for my kids

out was great so fast within 5 minutes we got our rooms that's amazing specially when you have kids with

it was very good the family room was so big good. kids loved it.

lovely hotel beautiful area and great swimming pool

very central location. excellent breakfast and added bonus of a swimming pool and sauna!

to renovations, the bar was not open

the breakfast was superb

bar and lobby were lovely

found me a room for early check in even though i hadn’t booked early check in

room was available for early check

had the feel of a more niche and bespoke hotel though with a friendly and helpful welcome, a nice bar open to residents until 4am, a decent and relaxed breakfast that was included in the rate

convenient location, cozy, clean and early check in service

self service laundry

was perfect just off the royal mile, right next to the city cafe which was great for breakfast and the monkey barrel comedy club which was a great night out

great location for royal mile, comfy bed, late check out and friendly staff. clean room.

staff were lovely, great bar and restaurant downstairs

inn on the mile appears to have been a bank in past years, and the downstairs bar was busy in the evening and had live music each night

the wifi, not great for video calls, sucks if you have video related work commitments

great staff, bar and restaurant were fabulous too

great room. good bar . nice staff

wifi, and they have a fitness center

flight was cancelled, so we arrived early to check in

the room service dinner absolutely exceeded expectations, we were blown away at the quality and flavour

great location, friendly and helpful staff. free wifi that works is a great bonus.

i used the gym every morning before my day started

while the staff there were excellent and they kindly offered complimentary breakfast and a dinner, the room itself was of lower specification and quality than what i had

con didn t work in room, battle to get the breakfast we d pre-booked, over enthusiastic waiting staff clearing our table both mornings when

breakfast was decent

free wifi and parking and all at a very reasonable price

very friendly, check in process quick and simple , breakfast choice very good and we had free parking which should be standard in all hotels

no evening meal after a long day at the golf, disappointing

i arrived with a 4 yr old and a baby at 8pm and lee from reception sorted us out with room service and ensured we had everything we needed

were really friendly and helpful breakfast was excellent great location for the golf courses in the area some nice restaurants/pubs

of laundry in the hallway - our first view of the hotel from the lift

we were given a map of bars/restaurants to try out and there was a lively bar downstairs with large courtyard/big screen

we have had to throw away clothes and spend additional money through laundry bills ensuring we didn't take the bed bugs home with us

bar area could probably get quite noisy but couldn't

so central and facilities were fab. comfy room and excellent bar attached

they have a hotel with room service and there are a lot of restaurants around to choose for meals

room service was late in our case.

kids was happy

staff were superb, great with the kids

no bar available

hotel in general, the complimentary whiskies were a great touch, and we had cocktails in their bar too which was fab

staff excellent. restaraunt and bar change around is great. some of the best views of edinburgh.

great room service

no longer have gym

restaurant was fantastic and breakfast room service exceeded expectations

good wifi and excellent choice for breakfast

was at the entrance spot for check out, but it was easy to find someone at the bar who sorted it

girl took to sick kids hospital , then because of snow the trains and buses were all cancelled and no taxis for hours

girl took to sick kids hospital , then because of snow the trains and buses were all cancelled and no taxis for hours

decor of room, bar and generally the hotel is excellent

thing we could think of was a bar area on the main floor to get a cappuccino at any time of the day

room design and space are amazing, very clean , the gym 100/10 , staff super friendly

facilities, great room with modern touches and lighting, comfortable beds, good shower, great wifi

the hotel can offer

rooms were comfortable and clean, modern, well stocked mini bar and snacks

we did have a drink in the bar in the evenings after dinner, and the staff were very accommodating

very quiet 24 hr bar - i came here solo to work on a project so this was excellent

staff, both at the front desk and room service were fantastic

the breakfast was absolutely delicious and we even got room service our first morning which we so appreciated

sudterrain room right in front of laundry packing area. a bit lacking in privacy

lack of room service/restaurant (other than for breakfast). (+) super breakfast room service (+) room service breakfast always on time and delicious (-) room service stopped at 9 (+)bed was very comfortable. bathroom lovely and warm. good room service. great location and quiet (-) room service would have been helpful (-)mini bar or room service so has to drink the bathroom water (-)room, incomplete room service, expensive at over 900 for three nights, expensive breakfast at 18

th christmas tree when i visited) was friendly and welcoming and the was a bar there for drinks and an open fire

my favorite was the nightcaps from their well stocked single malt bar in the lobby

very comfortable beds and an actual bar fridge

room was big, bed was so comfortable, the mini bar in the room was handy and topped up whilst we was out, the ensuite was massive, the hotel staff

pool small but pretty and enjoyed the sauna

i requested late check out and it was a huff and moan, a simple polite answer would of been appreciated

useful small gym - they have an erg machine, which was great for me

the swimming pool was quiet and perfect for an afternoon with the kids

the gym facilities were excellent.

room service was great

no gym or spa, and the wifi access requires input of personal info.

room service was very poor when we ordered food

staff was extremely courteous and accomadating, allowing an early check in after an overnight transatlantic flight

wifi is good quality

staff was extremely friendly, with the location close to eateries for breakfast, lunch, dinner or late night nightcaps

the location, the staff the breakfast

3rd and 4th floors had stinky dirty laundry stacked in bags causing a horrible stench

the wifi strength was poor in the rooms on 2nd floor.

at 2:45 i asked them could i check in now and after a bit of pretend communication between room service and reception they said i could go up to room at 2:55

got early check in ,we appreciated it very much

there was a crib in the room which we didn’t ask for and we had also mentioned the age of our kids

hopefully we will be back one day with our younger kids

kids loved them and we had no issues with them whatsoever

i asked for an early check in as i was meeting friends to go on a walking tour and didn’t want to be carrying my

feel breakfast should be included at 349 pound for 1 night is quite expensive and it should be

gym missing some equipment

breakfast was buffet or cooked to order with a good choice of dishes, including fish and waffles as

friendly welcome very quick early check i very comfortable lounge and excellent bar staff room was comfortable with fantastic views of the castle food great breakfast

the pool was closed on our visit for maintenance which was a some bit understandable

was a comfortable stay overall, exactly what we needed for our overnight stay with the kids

wifi was quite weak

good wifi and very large double bed

room service available and the location was ideal for a short walk into town

bed was lovely & great set up for kids bedroom area.

friendly staff, good location. enjoyed the breakfast.

the fitness room was well equipped, but we could do with some wipes for the equipment after using them

breakfast in the restaurant was exceptional - one of the best hotel buffet breakfasts we have ever

fitness suite was small but reasonable and clean to use

aying 1 night)

enough space, good breakfast, nice location-relatively close to city center place and train station

pool and spa facilities were an added bonus

kids loved the swimming pool

fantastic location and very user friendly. pool for the kids, fun bar, great breakfast!!

i had evening room service which was absolutely delicious and i asked for the recipe from the chef

£8.50 for a kids movie on the tv

room and location for taking our kids to the lion king

breakfast was excellent and plenty of choices

late check out was good as we got a lie in and didn’t need to rush out the door

service, very flexible about early check in and changed my room so i could drop off my bag at

chemical spray use for cleaning was left on top sink in the toilet, completely unsafe for kids

the bar is a bit small but they are going to rebuild it so that no problem either

) it said 24h room service, they didn t have room service

modern, large room, comfortable bed. decent wifi, good bits for the room

hotel, good price, great welcoming, staff was very friendly and kind, breakfast was various, large and with high quality products and a very reasonable price, room and

i would recommend booking the hotel bar on a weekend

we used the rooftop bar too which had wonderful views

the bar staff in the w lounge whose names i don't remember (he was from brazil and she had a lovely

the gym was excellent

our room was so big and thought of everything the hotel service was amazing we used the spa facilities which were amazing the staff were so friendly and welcoming an extra touch was added

clean room very close to the old town. nice shared kitchen.

dirty laundry was left in the corridor from fri morning and was still there sat morning.

clean room, good kitchen.

or had a couldn't care less attitude and the place was untidy and little dirty (with piles of laundry bags in reception, rubbish in the corridors and overflowing bins in the kitchens

near city good kitchen

we enjoyed a drink in the bar one evening which was a pleasant end to a lovely evening, with comfortable seating & a quiet

the bar and restaurant were also very nice with lovely views

laundry service extremely expensive.

nice to have the bar with the view on the premises when i just wanted to stay in and relax

very pleasant and friendly reception bar and restaurant staff.