lovely restaurant and bar lounge which also sold food, we ate in both and food was delicious

friendly, bar and bistro on site, sadly arrived too late to enjoy a meal, but plenty of local takeaways of

ship inn was deceiving as it had 2 restaurant and a sports bar which i was not expecting

staff in bar and restaurant very friendly and extremely helpful

everything clean and wow factor in bistro , garden extension, bar

we ordered room service which was very high quality

of edinburgh, room was nice and tidy well maintained and the staff were very good we arrived early to park the car , the room was ready and we were welcomed a early check in

brilliant spa facilities

with large sized bedrooms, and options for single rooms for kids who are too old to share

great breakfast, really good quality and service

had our kids been with us they would have loved seeing all these animals

the bar had an amazing atmosphere and the bartender was so informative

the bed was a little firm for our preference and the wifi was a bit hit or miss.

all the staff were excellent from reception, dining, room service, bar and even the gardener gave me a nod

the place is beautiful the staff is amazing peter the bar man made us very comfortable on our first night the food is to die for we will 100% be coming

minor gripe was that they don’t offer a early check in/ late check out service which is handy when your doing nights and just need a little lie in, but not

room was very spacious even with the extra bed down for the kids

early check in was possible

minor gripe was that they don’t offer a early check in/ late check out service which is handy when your doing nights and just need a little

little gem rooms are spacious and i must say the late check out at 12pm it’s what made our stay so relaxing we will definitely be back rooms are

golf course grass cutting early in the morning. not hotels fault.

the breakfast and high tea were sublime

you sit eating your breakfast in the most impossibly glamorous dining hall whilst looking at parkland

great mini bar snacks plus biscuits & cakes in our room wuth a great coffee machine

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

no common area to chill out in when kids in bed

hotel overall was great kids loved it which is a plus and one of the best beds ive ever slept

i had my 2 kids with me(3 and 5)and the room was almost too small for them

stayed a couple of times, once with two kids visiting family nearby at really short notice, and at the price on agoda, would definitely

stayed here with my partner & 3 kids, staff were really nice, room was clean & beds were comfy, wasn’t too far from city centre

no laundry service. helpless stuff at reception

shame the ev chargers are no longer free! at least a reasonable price.

superb housekeeping especially olha very good service at the bar by angela/ very nice

room service food came on time and was still hot

staff was absolutely delightful, the room was spacious, yet cosy, the bathroom was clean and the breakfast was delicious

the kitchen in the suite was also very clean and

it was nice to have a kitchen down the hall. parking was easier than some neighborhoods.

they provided us with a fan and with laundry detergent for free

very nice with its own little kitchenette

freedom with multiple exits/entrances comes with the a kitchen we went for the spice girls and they were very accommodating e

i was staying there with my two kids and i always had to tell them not to touch things

the breakfast was delicious; they offer meat-free sausages and haggis, nothing was too much trouble

owners were lovely, great location & good value. breakfast was excellent.

there is some variety in breakfast options, including freshly cooked breakfast

the room was very comfortable and with plenty of options for breakfast in the morning all home prepared by our lovely host

stairs are a little steep and windy so need to be careful with little kids

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

i was there for 4 days with my two kids and it was perfect

i asked for laundry (just wash and dry) and she offerred to do that for only 5£ fee, which was very nice

lovely selection for breakfast.

staff were very friendly and late check out until 1pm free of charge was great

loved the spa and swimming pool

we loved the staff breakfast and our room.

we asked for early check in as our flight was so early this wasn t accommodated at all staff said they would

good position. very friendly staff. sumptuous breakfast.

nice and very clean we had a great nights sleep the staff was very friendly and very helpful, the breakfast was excellent and lots food

staff, room clean and warm, close to where i needed to be, and a choice of of o wanted breakfast or not

breakfast was delicious, the staff friendly and efficient

enjoyed a lovely day in edinburgh after enjoying a late check

breakfast delivered between midnight and 1am so cheese was rubbery and dairy products were warm.

beautiful hot breakfast, good range /choice.

everything was super. loved the good quality coffee tea breakfast that was provided

no warm breakfast :(

breakfast its absolutly superb

quick and excellent laundry service

indoor gym facilities were fair

rooms were lovely and spacious and late check out for members was amazing

the breakfast was superb

breakfast was very nice with a good buffet. late check out was very handy.

very well-equipped gym! great location

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

laundry service

bar manager mark made our overall trip fantastic

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

we did have a drink in the bar in the evenings after dinner, and the staff were very accommodating

location, friendly helpful staff, interiors really nicely designed, suitable for families and kids, nice clean rooms

i have stayed at many local hotels but with kids the kitchen, laundry and room sizes are perfect

bed, great room and the staff super friendly and ideally located in the medieval centre :) gym is a bit small but efficient, value for money amazing

i really like the atmosphere in this hotel with water cooler, gym and everything

clean, comfortable, as advertised. excellent location and the breakfast is better in person!

friendly staff who were very helpful, lovely breakfast, relaxed bar area and great location.

wifi worked well

top notch stay in edinburg - great gym!!

location, comfortable. nice bar and my room had a wonderful view

cheery place, very comfortable room with reliable wifi and ample supply of bottled water, tea/coffee, and milk

great location, with clean spacious room and nice bar area

) had a cocktail in the bar - again friendly barman who made us a great cocktail

30, a group of kids were on our floor who were very noisy

also the kids breakfast is not included in the pay for brekfast when booking option

tried to get something to eat in bar at 9.45 but only toasted corn !

anyone is expecting to use the kitchen to cook in, note that there is very little equipment and so meals would have to be very

laundry and kitchen facilities are good

clean room very close to the old town. nice shared kitchen.

the instruction in the laundry room isn't very clear

was excellent and the shared use of the kitchen facilities and the onsite laundry was most appreciated

the location was excellent, nice all you can eat breakfast, cleanliness comfy beds.

the exchange rate makes everything expensive, but this room was priced within my budget and the breakfast

great location. car park only a few minutes walk away. bar is open 24hrs

perfect little bar area to the side of foyer

local access to town and station. breakfast was excellent highly recommended

fabulous location and very good breakfast. great wifi too

one gripe was that having requested early check in months in advance, no effort appeared to be made to get us into our room even a

great location, friendly and helpful staff. free wifi that works is a great bonus.

hotel is beautiful staff were amazing and helpful - breakfast was lovely and plenty of choice and room service was very good too and not too pricey either

room service is amazing

fabulous location, lovely comfy room. great breakfast. loved it all.

staff very efficient and friendly and organised an early check in

friendly staff, good location. enjoyed the breakfast.

friendly staff, comfy beds, early check in, very close to tram stop.

the cocktail bar (the lantern) was a perfect, soothing space (+) excellent value for money and bar prices very reasonable (+)bar plus meals claire on reception were both exceptinal credit to hotel nothing too much (+)lovely bar and restaurant. bar staff were brilliant. beautiful room (-)drinking in the bar and was told the bar was closing at 12 (-)issues at all, only thing would be if the bar would have stayed open slightly longer, but it wasn t an issue

lovely bar too

we arrived early off our flight from dublin and as room was ready we were checked in with no early check in

had to go through bar and restaurant to get to room.

the bar was very nice downstairs

breakfast was amazing

very comfortable beds and an actual bar fridge

the foyer area

lack of room service/restaurant (other than for breakfast). (+) super breakfast room service (+) room service breakfast always on time and delicious (-) room service stopped at 9 (+)bed was very comfortable. bathroom lovely and warm. good room service. great location and quiet (-) room service would have been helpful (-)mini bar or room service so has to drink the bathroom water (-)room, incomplete room service, expensive at over 900 for three nights, expensive breakfast at 18

the bar area is very cosy

th christmas tree when i visited) was friendly and welcoming and the was a bar there for drinks and an open fire

chromecast option on the tv was a bit touch and go and it was hard to watch via streaming as the wifi connection wasn't the best

breakfast had everything you could have wanted and filled you up for the day

had coffee ring marks also didn t like walking the hallways daily past all the rubbish bags, laundry bags, carts every morning through until lunchtime

breakfast was excellent and nothing was too much trouble for the staff

central , comfy , staff great , spa , pool

breakfast was decent

while the staff there were excellent and they kindly offered complimentary breakfast and a dinner, the room itself was of lower specification and quality than what i had

con didn t work in room, battle to get the breakfast we d pre-booked, over enthusiastic waiting staff clearing our table both mornings when

room didn t get cleaned as the room service label which hung on string kept twisting round to do not disturb

there are so many bars, restaurants, cafes and shops right on your doorstep

also, the wifi wasn t working

great room. good bar . nice staff

inn on the mile appears to have been a bank in past years, and the downstairs bar was busy in the evening and had live music each night

pool and steam room were lovely, beds comfy and cooked breakfast delicious

pool was shut for maintenance but was given a complimentary room upgrade so no complaints at all

late check out offered

daily room facilities from coffee, tea, hot chocolate were too generous

the swimming pool was quiet and perfect for an afternoon with the kids

late check out at 12pm is a bonus

good central location but still quiet very friendly staff and decent breakfast (with ice cream!)

we arrived early and were able to check in to our room a couple hours early without an early check in fee

no laundry facilities, had to walk down to the adagio

prices at bar a little expensive.

great room, ideal location, good breakfast and cool bar area

the bar staff we just so welcoming

room service was late in our case.

staff were superb, great with the kids

were great, very happy to see us and chatted to us and the kids

location, breakfast, early check in

breakfast was amazing with a vast choice from savory to sweet and they also had a little tea

more kids juice bottles on offer please - like fruit shoot

room was still spacious even with the sofa bed pulled down for kids

late check out available

gger) room and no other issues

wifi was spotty, but not a big issue

macarons, hot chocolate, spa waters, news paper, cinema, robes and slippers, lovely local toiletries, towel warmer, stocked

normally book hotels with the bar wen we go as a group, unfortunately, we were not able to have even a drink here as it's open to

lack of wifi connection since i was staying on the underground floors

we have had to throw away clothes and spend additional money through laundry bills ensuring we didn't take the bed bugs home with us

noisy bar next door, but it was fun and its the student part of town

entrance, at first i thought it was some student bar but the hotel is lovely and would highly recommend

of laundry in the hallway - our first view of the hotel from the lift

nice hotel in city centre allowed early check in cute little fridge spacious room and clean

great facilities esp the gym equipment

i would recommend booking the hotel bar on a weekend

more's the pity we had no time for the spa and afternoon tea - but we will definitely be back to try

the rooms are exceptional and the staff on welcoming you in the bar and restaurant staff were

the away spa was also great, i had the detox facial and it was the best treatment i've ever had

room & a good size toilet early check in great staff location - walking distance to everything

it was our first night away from the kids in a year so it was quite disappointing not to get a long lie

room was small and located directly above the hotels laundry room where i was woken early by chatty staff

was on the bottom floor next to the kitchen pantry

we can do early check in when she found that our room was ready when we were at the counter

the staff, the breakfast, bed was comfy.

ee laundry service); staff was very helpful and courteous

wifi was terrible even on the second floor

breakfast was brought to us as room service in good time; however, it was a bit disappointing as it mainly consisted of coffee/tea

place to stay with family with small kids, kitchen facilities were nice

early check in

the bar seemed to be closed very early we went down after seeing a show and it was closed.

perfect location, early check in, lovely spacious rooms.

unclear directions to bar and breakfast nook

there is no bar or food available at the hotel but there are plenty of local bars and restaurants

hotel, bar lovely, rooms very nice and immaculate

overall, i totally enjoyed my stay and will be back again with my kids

the bar was gorgeous and well stocked

prefect with a bar in the hotel

we opted for a simple breakfast one morning which was in the lovely bar area which was perfect and great value

the front desk service, room service and restaurant service are all very good

they gave us late check out and they have a bag storage facility

wonderful as well :) room was perfect everything you needed and more, very clean bed was comfy, room service for breakfast 10/10 and all staff where very helpful polite and friendly 10/10

the hotel can offer

else was fabulous about the hotel - the interiors, the gym, the room, the bed and pillows were ultra comfortable and the staff were all helpful and

breakfast was continental and self service with a huge amount of choice

helpful staff, required an early check in which was accommodated at short notice, lovely basement room, excellent location in

the breakfast was very nice with good quality meat etc.

we arrived earlier and the room was available so we had a early check in

there is no restaurant at night or bar , in fact another guest ordered a deliveroo meal

i had to walk over and around the dirty laundry that was thrown on the landing by the room staff

the bar and restaurant were also very nice with lovely views

the location was amazing. the staff was brilliant and really enjoyed the bar and restaurant.

we enjoyed a drink in the bar one evening which was a pleasant end to a lovely evening, with comfortable seating & a quiet

very pleasant and friendly reception bar and restaurant staff.

the staffs are very nice and allowed us to early check in and store luggages

the owners accommodated an early check in with no problem

hopefully we will be back one day with our younger kids

staff was accommodating though and allowed early check in and overall a good location and room amenities were good but could have been better

old and it took a little longer than we thought to get to the floor:) i would recommend if your kids don’t need strollers or

good breakfast variety

at breakfast & lack of space lack of variation at breakfast location not really ideal if you're not

family room is not very big for 2 adults and 2 kids

bar very expensive and have to say a little grumpy bar tender

clean comfortable room. friendly staff. good breakfast.

for what you get, bed was not comfortable and if you wanted room service, it was pub food

wifi not working.

ean or dirty - it was unclear) was stacked like potatoes outside the

had free wifi and everything you'd need

had a wifi router in my room so a very bright blue light which wasn t ideal

friendly staff. early check in was a bonus. great location. comfortable well appointed room.

breakfast excellent. good choice. helpful staff.

we enjoyed the bar area in the evening with direct views onto princes street, the edinburgh skyline and the

communication between staff, had payed extra money for late check out, house keeping knocking on door saying check out was 11am was quizzed at reception

extremely kind and attentive as they fixed our key cards when they were defaulty and allowed an early check in

room service was excellent- clean towels, bed making, etc

no room service

would have liked early check in but was not possible

nice amenities and wifi

only issue was room service was not available however i am sure there is a good reason for that and it wouldn t

lovely room! bar was calm and relaxing.

another thing is we asked if we can have a late check out

great location, comfortable room, delicious room service food, lovely staff.

towel rail did not work, so had damp towels to use, as we had opted to save energy by having no room service

dark, poor wifi, very overpriced, poor housekeeping