sically a small pool, sauna, steam room, foot bath, and warm sitting room) got very crowded

breakfast was yummy, the room was great too.

authentic castle feel, friendly staff. great breakfast and lots of parking available.

we drove 5 minutes to the local station, parking is free

it s located in a quiet place surrounded by green fields, the dining experience was superb, the breakfast, afternoon tea and dungeon dinner wow

our request for early check in as attending a wedding

any noise insulation, kids upstairs were jumping and our bed was shaking breakfast is ala carte and you ge to order one

loved the pub next door as after a long journey with kids we could take a couple of drinks back to the room and they could go to bed

find anywhere to stay near the golf open, chose your hotel on a whim & it turned out to be wonderful

the staff were so kind - food in restaurant was fantastic and a really cosy pub feel to the bar with log fires - cant wait to return

we had room service breakfast in our suite, read and played scrabble in the drawing room and music room,

good for families with kids as there is no activities for kids in the hotel or near hotel

wifi did not seem to work

the bed was a little firm for our preference and the wifi was a bit hit or miss.

we had a great chat the first night we arrived and he gave us our grab and go breakfast when we were leaving early for the airport

parking, rooms, breakfast

parking, breakfast

the meal at night and the breakfast were lovely

maybe a bar person and a floor person on shift would speed things up as one person doing all greeting,

wifi wasn't working

friendly, bar and bistro on site, sadly arrived too late to enjoy a meal, but plenty of local takeaways of

good bar and restaurant downstairs

friendly staff, good sized room, bar and bistro below

ship inn was deceiving as it had 2 restaurant and a sports bar which i was not expecting

lovely restaurant and bar lounge which also sold food, we ate in both and food was delicious

hotel, breakfast was fantastic :) pool, sauna steam room and gym added bonus at no extra cost, amazing price for 4 adults and my dog, we will definitely be back

pool, jacuzzi and sauna were included which was such a great relaxation, kids can visit the pool as well 9am-7pm which was fantastic for our 9 year old son

it has a fantastic swimming pool and gym

we ordered room service which was very high quality

with large sized bedrooms, and options for single rooms for kids who are too old to share

hotel overall was great kids loved it which is a plus and one of the best beds ive ever slept

stayed here with my partner & 3 kids, staff were really nice, room was clean & beds were comfy, wasn’t too far from city centre

i had my 2 kids with me(3 and 5)and the room was almost too small for them

recommended even for families with kids

stayed a couple of times, once with two kids visiting family nearby at really short notice, and at the price on agoda, would definitely

i was staying there with my two kids and i always had to tell them not to touch things

the room was very comfortable and with plenty of options for breakfast in the morning all home prepared by our lovely host

welcome when we arrived, excellent cooked scottish breakfast every day (but if you want, you can also help yourself with water, juice, cereals etc

the possibility of early check in was very appreciated

room was beautiful and very clean, breakfast was served on demand and had many options, including cooked breakfast food on request

exceptional staff, brilliant breakfast.

on one side the views extend to the a golf course, to the field which hosts the bull cows and the stunning old brick coach house

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

beautiful rooms, spectacular location, golf course bordering the property, great food & friendly helpful staff

golf course grass cutting early in the morning. not hotels fault.

i asked for laundry (just wash and dry) and she offerred to do that for only 5£ fee, which was very nice

stairs are a little steep and windy so need to be careful with little kids

i was there for 4 days with my two kids and it was perfect

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

really appreciated the early check in to our rooms being made available as per our request

ich we wanted) excellent for ev charging

free wifi, good range of hot/cold breakfast, 24h check-in

stayed in the scott nice location with plenty ev charging available to charge my car

kids running the hall until 2:30 a

lovely huge room super comfy bed kind staff and nice breakfast

breakfast was delicious, the staff friendly and efficient

staff, room clean and warm, close to where i needed to be, and a choice of of o wanted breakfast or not

the breakfast was great

i wasn’t keen on the continental breakfast, a cooked breakfast would of been much better.

lovely bar and welcoming lounge

the bar is so classic, old wood and plaid with an outdoor deck you can sit at and enjoy these views and

if the weather is good, the bar has a lovely seating area outside which is just s relaxing

the early check in option, the staff were helpful. rooms a good size and the location

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

the staff at the bar is really nice and helpful, food is really good and massive selection of drinks

everything about this place, the excellent staff,the beautiful room,the bar & location all perfect

the bar below the hotel is one of the most interesting i have been to and the welcome was

the bar and restaurant are unique, maintaining a fabulously welcoming atmosphere

the room service was available 24 hours and i was able to order a bottle of prosecco to be chilling in

top notch stay in edinburg - great gym!!

it was clean/comfortable, it had an above average hotel gym from my experience, the staff was so helpful

room service delivered quickly and was high quality

allowed an early check in as the room was available

having the parking is a good plus

it was very quiet and had excellent wifi

lots of parking

above 10/10 amazing room, bathroom and breakfast!! huge car parking space and quiet location.

place is wonderful from the staff to the restaurant to the bar to the accommodation

the guest wifi in the rooms is really not great and was cutting out constantly.

i did mention this to the lady on reception and she offered us room service - which we took up and it was great ( thank you ) (+) room service is great too (-)room service would be ideal for business users (+) room service breakfast was good with some very tasty options (+)its has all amenities and room service is very good,the bar and restaurant are comfortable. (-)the only thing we missed was a few more english tea bags in the room and the opportunity to order room service (-) the only oddity was no reception desk and also there weren t any instructions about room service in the room or numbers to dial (-)room service and on site parking available (-) had to call the restaurant from my mobile to order room service

complimentary wifi and water, nice touch

we decided to have dinner downstairs in the restaurant / bar and that also didn't disappoint

a written explanation of wifi and location of the slot for the keycard.

was disappointed that the gym was not open as i had booked thinking it was

wifi could have been better

no room service

the nice breakfast this hotel offers along with a fully equipped kitchen is suites really sets it apart from others in the area

we like the studio size of the room. shower space. bathroom space . gym. breakfast. staff

pool and spa area very pleasant

spa, gym and pool were all very clean and easy to use

location, friendly staff, excellent breakfast

there was no welcome information in the room for example we didn't know what time the pool facilities were open and closed

out of hours room service not great choice. did not matter though.

restaurant only opens for breakfast and dinner, and laundry is quite expensive

the room service is not available certain day

it all, but my only slight niggle was that the wifi occasionally struggled, but this was a patchy problem, not a consistent one

we couldn't find out what we can order via room service, no leaflet in the hotel room

we went to the small bar and that was brilliant again top staff and very homely feeling

perfect little bar area to the side of foyer

excellent location, comfortable rooms, good breakfast and room service

great location. car park only a few minutes walk away. bar is open 24hrs

really hardly room to move and our kids are young

no mini bar in the room

excellent central location, more breakfast than you could sensibly eat, really comfortable bed

breakfast was delicious and with many options.

very professional absolutely wonderful breakfast at a top value for money

we asked for late check out as our flights were quite late in the evening and they happily obliged

very welcome receptionist. clean rooms. good breakfast. perfect location.

early check in without a charge was a great bonus

has a gym

is perfect , nice staff , self laundry , gym and huge sitting area since you can sit in the restaurant for just relaxing or

we did the laundry on the last night

the laundry room was very useful

it was nice to have a kitchen down the hall. parking was easier than some neighborhoods.

because there is kitchen it would only be nice if there are pots.

staff were friendly. the room and kitchen had al i needed - i stayed for a month.

bed, clear tv, kitchen amenities, close to transit, friendly staff, safe location, laundry on site, huge bathroom, 100% blackout curtains *bring your own washcloth/hair towel, only 1

we used the on-site laundry twice

nice hotel in city centre allowed early check in cute little fridge spacious room and clean

it's next to a bar so at first i thought it may be loud but you couldn't hear a thing

washer / dryer available and no laundry service

noisy bar next door, but it was fun and its the student part of town

we have had to throw away clothes and spend additional money through laundry bills ensuring we didn't take the bed bugs home with us

e early check in etc

had the feel of a more niche and bespoke hotel though with a friendly and helpful welcome, a nice bar open to residents until 4am, a decent and relaxed breakfast that was included in the rate

good breakfast enough choice

convenient location, cozy, clean and early check in service

self service laundry

had coffee ring marks also didn t like walking the hallways daily past all the rubbish bags, laundry bags, carts every morning through until lunchtime

it was very good the family room was so big good. kids loved it.

everything was good, the location, rhe food ,the gym and the sauna

the wifi connection at the property was subpar and this affected our overall rating of our stay.

our room was spacious and clean, providing a comfortable retreat after a day of exploring

staff were lovely, great bar and restaurant downstairs

there are so many bars, restaurants, cafes and shops right on your doorstep

excellent room service

room didn t get cleaned as the room service label which hung on string kept twisting round to do not disturb

inn on the mile appears to have been a bank in past years, and the downstairs bar was busy in the evening and had live music each night

the beds were comfy and wifi was good

gym was not open yet

ard multiple conversations in front of customers with people not knowing laundry services, bar opening hours)

of service, security breaches, no sound proofing in rooms, slack laundry service, dismal breakfast buffet

great miss : no swimming pool or spa to have a massage but there is a good gym

the breakfast was good and free for kids under

d to go down to reception in my pjs to

bar area we did not use as they do not have any zero alcohol drinks so never bother to stay there

the hand wash was empty for two days they did not fill it , despite completing the room service

gym was good, too with a good selection of cardio and weights

no hotel information in the room, for example, re room service, or wi-fi.

lovely the gym and pool access, lovely bar with live music

pool was a must as the kids lived relaxing in it

only the coffee at the breakfast bar wasn't as good as you can get elsewhere.

staff were super accommodating and great with the kids

while the staff there were excellent and they kindly offered complimentary breakfast and a dinner, the room itself was of lower specification and quality than what i had

con didn t work in room, battle to get the breakfast we d pre-booked, over enthusiastic waiting staff clearing our table both mornings when

breakfast was decent

staff were excellent and very helpful great breakfast super location would definitely stay

the wifi did not work at all. no fridge in room. sink plug got stuck shut

the soundproofing is a bit poor. i can hear people laughing and kids running at 5 am.

the staff were helpful and rooms were clean with wifi and a few thoughtful touches.

great stay, room excellent, room service prompt and food wonderful

wifi was a bit slow

to sit in reception it felt a little cramped but there was seating area, there wasn t really a bar area to sit and enjoy a drink or outside seating that would be a huge improvement on a very

room service

they kept toys for kids as well because they know we are travelling with a

good breakfast, quiet and clean rooms. very friendly and helpful staff.

room service was very poor when we ordered food

room service was excellent- clean towels, bed making, etc

also the wifi appeared to only be free for 24 hours even though we had booked for 2 nights

room service all

excellent wifi throughout; good tea & coffee making facilities; comfortable bed & pillows!

breakfast and location excellent

all the room facilities needed were there - plenty of sockets, good wifi, tea, coffee and water

the bar staff there were awesome too

the free wifi was excellent with easy connectivity

backlog of laundry filling the corridor outside the bedroom off-putting and cleared in the early hours waking

enjoyed the pool and free kids breakfasts

i am grateful for the early check in offered as our flight landed at 8am

the pool was closed on our visit for maintenance which was a some bit understandable

the facilities were excellent, especially the swimming pool, which was clean, well maintained, and very enjoyable

excellent elevators and they did serve breakfast but for a fee

no restaurant or gym

location, very friendly and efficient staff, good wifi, good breakfast, and excellent room size and amenities

read that there was a gym, sauna and swimming pool at the hotel, but there wasn't any of these

are friendly, very professional, good location, room service was really good, whiskey sample are complementary, fresh milk provided not uht, fully

gger) room and no other issues

no warm breakfast :(

breakfast good, with option of extra portions if wanted

beautiful accommodation very clean and friendly staff plenty of selection for breakfast

breakfast was delicious and cooked to order

beautiful hot breakfast, good range /choice.

and just enough space for our family of 4 with 2 kids around 9 years old

old and it took a little longer than we thought to get to the floor:) i would recommend if your kids don’t need strollers or

i even got early check in as requested and that first shower after the flight from australia was perfect

stairs are very steep and you may struggle with heavy suitcases or kids

staff was accommodating though and allowed early check in and overall a good location and room amenities were good but could have been better

quick and excellent laundry service

very good breakfast

ideal for families of 2 adults, 2 kids

a perfect stay, however the gym is very small and the multi gym equippment was, unfortunately, out of order during our stay

laundry wasn't open for the period i was there

they do provide laundry service to a company in town, but you pay for each article

when we checked out, the front desk gave a generous cookies for our kids

gym facilities were very basic, the advertised roof top bar was closed and the breakfast buffet was

ecause of my husbands

the bar was nice, and we used it a few times after struggling to get into a few pubs with the kids (even during the day - apparently due to 'scottish licensing laws' - which hadn't been a

room service breakfast was excellent

good wifi

such helpful staff. bed was so comfortable and room service was outstanding

the late check out was good and how th staff kept our bags for us

location. early check in

gym and a pool centrally located!!

small bar but we didn t use it

very comfortable beds and an actual bar fridge

th christmas tree when i visited) was friendly and welcoming and the was a bar there for drinks and an open fire

love the decor and the staff friendliness, love the front bar area

my favorite was the nightcaps from their well stocked single malt bar in the lobby

there is a gym but we didn't use it

the staff were extremely friendly and helpful and to top it off, we arrived from an early flight and were accommodated with an early check in which was amazing

staff attentive, whether at the bar or at the rooftop, they made the experience a memorable one

breakfast good, didn’t use gym, went for a run

all cereals largely based for kids or student age

nice room with good location. all goods are there including fridge, boiling pot, gym as well

bar area and breakfast was brilliant, massive selection of hot and cold buffet style, delicious and

wasn't able to log on to wifi until my stay was nearly over

arrived early and the reception offered to early check in as well

for my birthday weekend with my boyfriend the room was amazing with a free mini bar and free tolietres, staff offered to take luggage while we explored edinbrugh, would definetly

had to make up the sofa bed very late when we arrived with young kids

would have have read my request for the reservation, i made a booking of 2 room, becouse i had 2 kids, 7 and 9 but at the moment of the check in the lady at the reception informed me that they

the look and the amazing staff. the place was so clean. the bar downstairs was very good

was also great just a few minutes walk from lots of different restraunts and plenty for the kids to

very friendly staff, nice bar & breakfast

room service removed soap stone form toilet tub and did not replace

sometimes there was problem with wifi. It must be solved.

wifi wasn't great in our room, but that's possibly because of the location of it

my only complaint is the wifi was spotty -- probably because it's a stone building

due to covid room service but very very limited options, booked 1 sausage roll , 1 croissant and coffee for 8am

very pleasant and friendly reception bar and restaurant staff.

the location was amazing. the staff was brilliant and really enjoyed the bar and restaurant.

laundry service extremely expensive.

bar prices were quite reasonable and staff was lovely

especially the bar staff who gave us much advice & suggestions on what to do & sights to see

good, breakfast fantastic staff lovely room has everything you need only downside was the damp laundry smell in the lifts, not sure of the

liked the fact that it was in a great location for all you need and staff are friendly late check out was good but early check in would be

love this hotel. i've stayed numerous times and love the updated bar and dining area

$1500 for six nights but if you break it down it was like $186 a night for two including full breakfast

ce food) but it might have been nice to have some salt/pepper/condiments with it

very quiet 24 hr bar - i came here solo to work on a project so this was excellent

anything i didn't like, i do miss having bottled water in hotel rooms, however the bar staff were more than accommodating when we asked for a jug of water for our room

we did have a drink in the bar in the evenings after dinner, and the staff were very accommodating

staff were fantastic - an excellent laundry service provided despite our very limited turnaround time, and we were able to store our

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

the gym is fabulous and the rooms were very comfortable

didn't like the price of booking the spa

everything. room was amazing and the roof top bar was fantastic, great views.

the rooms are exceptional and the staff on welcoming you in the bar and restaurant staff were

great facilities esp the gym equipment

rooms were lovely and had requested early check in which we got. beautiful hotel .

friendly staff, comfy beds, early check in, very close to tram stop.

order, we got complimentary cappuccinos as well as a polite apology for the misunderstanding; room service was available with everything on the restaurant's menu

the cocktail bar (the lantern) was a perfect, soothing space (+) excellent value for money and bar prices very reasonable (+)bar plus meals claire on reception were both exceptinal credit to hotel nothing too much (+)lovely bar and restaurant. bar staff were brilliant. beautiful room (-)drinking in the bar and was told the bar was closing at 12 (-)issues at all, only thing would be if the bar would have stayed open slightly longer, but it wasn t an issue

fitness suite was small but reasonable and clean to use