the balance between the old architecture (includes a church) with the modern (rooms , swimming pool area) was very good achieved

menu options for room service expensive with small

5-star service, amazing breakfast with sparkling wine, super friendly staff on reception and in the restaurant, convenient

my room was impressive ( balcony facing the swimming pool) breakfast in the balcony facing the ocean was lovely

nice outdoor pool and great kids pool area (water a bit cold but refreshing

wifi.

clean, nice, pool, beautiful views, close to train

it s a beautiful property with a fantastic breakfast provided

wifi wasn't really working, so i had to stay on my 4g

arrived on a monday restaurant and bar were closed but we understand everybody needs a day off

cooling ourselves by the pool with drinks from the bar

room service even the receptionist said so

hotel is hotel is located in a windy area - using the swimming pool made no sense unless we wore jackets

very poor wifi

great staff very attentive, facilities were excellent, especially the pool.

the stay included breakfast

breakfast was poor

no elevator, the breakfast is simple, the location.

breakfast is very basic

breakfast was ok. location also good.

all staff ftom reception, management, kitchen breakfast team and the cleaning team are all absolutely brilliant

- no vegetables, no hot dishes (sausages, eggs etc) just ham and cheese and pancakes for kids + sweets

it was an ok hotel, breakfast was poor

arrived at midnight and despite reception telling us that sofa based for kids was ready, we had to prepare sofa bed ourselves and wait until 2am for the sofa bed beddings

wantedxto grab something to eat at around 11 ( the bar was open till midnight) but only had a choose of

the staff from the front desk to the bar inc chamber maid were all fantastic and really wanted to help

room service and food excellent with plenty of choice

of the staff was very friendly, especially the shuttle drivers

bar could be more stylish and friendly

breakfast was really good and location ideal

breakfast outdoors was very tasty and enjoyable

my daughters loved the beautiful pool and the gardens

location beautiful, serene and comfortable. very clean and great for kids

place to relax by the pool or hike on the mountains

my kids loved running around the property

well appointed room excellent reception staff great bat with terrace excellent pool delightful breakfast with super

there is a lack of equipment at the gym and it's in the same room as the indoor pool so it's humid, hot, and smells damp

the wifi was poor, and the treadmills in the gym were bumpy and not safe to run on

parking provided, delicious breakfast, nice swimming pool, clean rooms all the facilities provided

great stuff, nice bar and not so far from city

also, there is free parking right to your apartment door

oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking space like an apartment

the buffet breakfast was very good

and the swimming pool is fantastic

a nice restaurante with friendly staff and a great pool.

hotel, perfect room, fantastic view, free services (sauna, spa, pool, gym, bicycle

the efficiency of cutlery, but at least it would be great to have detergent and a sponge in the kitchen

there is a kitchen, so we made our food that was convenient

pool was stunning with a bar in the pool

the hotel was clean, the bar was nice to sit and chill

breakfast in not very abundant, but fresh and nice

its been so far a great value for money. big, clean and comfortable rooms with a nice breakfast

beautiful nature, amazing pool view from the room

the beast pool out of 3

swinging pool

the pool and breakfast was great. location handy to all the great spots

have never been hungry in his life,,, room designed probably in 1990 but very clean, ,,,renovated pool side with free pool towels,comfortable new pool beds ,,quite place without laud people around,

don't know why the people complained about the hotel,,very nice friendly staff, good selection of breakfast food : muesli, sausages, bacon ,scramble eggs, selection of cheese and hams, lovely fresh

localization, excellent breakfast

this was at breakfast, the bar and reception the façade of the hotel is very tatty and all over the hotel there needs to be

the breakfast, the staff, the location, the fridge in the room, the pool, the wifi

the spa was also nice with an inside pool (for colder/rainy days) and the massages we had were very

location. breakfast. staff. pool.

location couldn’t fault the breakfast maybe a bit of entertainment in hotel at night wouldn’t have gone a miss but other than

nice hotel, would have been very nice to use the restaurant, bar and gymnasium and pool if it had been during normal

lot of items in the breakfast

good breakfast

breakfast was amazing, tasty and with many options to choose from

the rooms are large and comfortable. there is free parking.

location, pool, parking

very good breakfast

the breakfast was probably the best hotel breakfasts from a hotel in a long time

easy parking, spacious room, good eggs at breakfast.

breakfast was top notch. staff was friendly and room was very elegant

shower area will do with a bit of upgrade. breakfast can be improved

was great, property is very beautiful, the open bar and food served late are very appreciated

breakfast could be better

fantastic pool and the spa set-up was brilliant

wifi is slow

the gym is not up to date

the breakfast it was ready on time and lot of offer.really good.

the hotel have ev charger

wifi not working for guests at all, and clearly had not been for some time as notice in lift

also a small bar fridge would be a nice touch

all was amazing ud83dudcaf and breakfast ud83cudf5e ud83dude0b back there soon

- wifi signal is great too

private bathroom, drunk vomiting kids in the shared facilities

this is a good place for family with kids

mold, sometimes bit noisy from kids

rooms are clean and the breakfast that is included is simple and good

the wifi in our room did not work

best breakfast in town, excellent location, great staff

breakfast, bed, room service

inadequate off-street parking and the toilet flushing mechanism needed repair

breakfast was good and plenty

the location is perfect with kids (playground, botanical garden with animals, bakery, are in walking distance)

breakfast was delicious

it was clean and the beds were ok/good. kids were quite happy with the wifi!

very clean and comfortable. nice breakfast and friendly staff

excellent breakfast and great value fir the money

thank you for accommodating the storage of my luggage, nice room, and breakfast

reception aswell as spa open 24/7

wifi

the spa was smaller but really nice

waiters are extremely attentive when it comes to serving the dinner or helping out at the breakfast time

great wifi

nice breakfast

breakfast buffet was great

hotel has a bar and restaurant which were reasonably priced and nice food

yet i was told by the bar staff member that they couldn't be in the dining area

the restaurant and bar was fabulous and the good delicious

it is possible to have differentiated trust in the kitchen

the kitchen is great and it is always helpful if you do not feel like going to eat out

shared bathroom with one other room, shared kitchen and host very helpful and easy to contact

the room was clean, the kitchen equipment was the best we ever had in a shared kitchen and the terrace is so nice for

comfortable bed, kitchen is really well equipped, great outdoor space with plenty of room and lots of seating

hassane on reception was brilliant, kind and helped us with info on public transport and late check out

my family enjoyed the breakfast

good price-performance hotel, very clean, breakfast included, elevator, very nice staff, room with balcony in the back area, directly on the

the staff was lovely and the included breakfast was varied and quite filling

is an exceptional hotel close to the beach and good breakfast offered

the breakfast was also perfect

very clean gourmet breakfast with many choices. staff very friendly, helpful & service-oriented.

restaurant and sandwich bar was incredible quality and value

good breakfast buffet

breakfast was perfect

room service girl who also worked the pool bar was very sweet

however many facilities such as roof top pool and bar were closed due to covid-19

the breakfast buffet was also good a lot to choose from

buffet was the only disappointment, too big a space, food wasn't great also room service charges

everything, especially the gym

took the private room, (107) with 2 adults and 2 kids

staff is wonderful, i came with my 2 kids, and we had 3 single beds

walk to the beach, very nice and friendly staff, self laundry right around the corner, 24hr

value for money for a family of 4 with 2 teenage kids

breakfast was nice but same things every day

the room service was totally disappointing the main dish, vegetarian, that i always ask for, is

rude staff, room service number didn't work, went to the restaurant to order food was turnt away and then told

excellent breakfast and very good customer service.

the big pool and relaxing saunas were perfect for unwinding, and the breakfast was a real highlight, with

breakfast is simple but very tasty and freshly cooked everyday

easy to find. staff was really polite and helpful. good breakfast provided.

the hotel rate included a wonderful buffet breakfast

the breakfast is delicious, the coffee is real, not instant coffee

very good breakfast also, the coffee was better then in may 4 stars

there is no cook breakfast or options but you have cornflakes and a few options of bread.

facility with centre, train and park for kids play

the staff, location, breakfast and comfort.

the breakfast

more breakfast options.

quite near by very clean room with a very comfortable bed and a giant tv possibility to use the kitchen area and fridge super friendly

private bath, clean, used fridge and microwave in group kitchen

no closet. no kitchen in room

staff, who want to prepare food on each floor there is a kitchen with necessary equipment, on the ground floor there is a dining room (you can book

room was cozy and clean with small new kitchen

the gym was fantastic, too

like snacks, sodas, or other incidentals that a guest may want or need without having to order room service or drive to get from somewhere

gym is amazing, also the room, very comfortable, you feel like home.

the spa and gym are world class

room service

wasn't an issue but if i had to leave 2 suggestions would be to have the indoor pool heated to a bit higher temperature and to add a kettle in the rooms

room service could be more attentive to the details

was no wifi in the pool area and there were too many litttle kids, even babies swimming in the pool with diapers

fabulous breakfast and piano bar too

the jacuzzi was not remotely hot, it felt about 33 degrees, this is not a jacuzzi temp this is a kids pool temp

the rooftop swimming pool provides welcome relief on a sunny day

the food is delicious, breakfast, snacks and evening meals are all memorable

very new, modern and super clean. great breakfast!

restaurant and breakfast are very good and reasonably priced

and also waiting time for breakfast could be shorter

everything is clean and tidy, great shower system, a little bar with capsule coffee machine and refrigerator

i think the rooftop bar should stay open later instead of the main lobby bar

the ambiance, the pool, the location and the wonder staff, and the friday night lobby dj

there were no kids channels in english

modern and imaginative rooms and public areas with a super rooftop pool and dining

staff was outstanding, the room was great, breakfast was excellent and the amenities

the hotel wifi has no password and therefore is 'rejected' as unsafe by various websites

it's like a cave and opens onto muddy, dirty soil then green grass and the kids play set

staff was outstanding, the room was great, breakfast was excellent and the amenities

beach, casino and place's to eat near by

stars for this two star hotel, super clean, friendly staff, wi-fi, nice breakfast, location to beach public transportation along with fabulous water pressure on the 4th

the breakfast was adequate and perfect for the price

apart from the casino not much in estoril got the train to cascais

friendly and welcoming receptionist clean room beautiful hotel great breakfast

no fridge/mini bar in room.

hotel with spa (sauna, steam room small swimming pool) and gym

breakfast was best ever buffet i have experienced

good gym&bath facility

wifi was not good.

the spa is more like a community center than a hotel spa, way too many kids and screaming

day before, there was a big group of people partying with loud cheers in the gardens of estoril casino

lovely pool and gardens

the elegant outdoor pool, the spa massage pool and the breakfast feast both included in the room price, the friendly bar, the

outstanding hotel. impeccable service. the spa is out of this world as is the breafast buffet!

room service and waiting staff need more training as they regularly got our orders wrong

nice pool area

the train station is super super close as well as the beach and the casino

the hotel is clean with a nice pool

a couple of minutes walk away is a huge vegas style casino, so you can dress up james bond style and go out for a cultured evening

also the swimming pool was up lots of stairs, i was afraid the kids might slip on the way down

perfect location, in front of the estoril casino, quiet, comfortable, with amazing staff, especially the olga employee, friendliness in

opposite the casino and just 5 minutes walk to the train/bus station

the room is big, and clean, casino estoril just around the street

nice hotel just in front of the casino, with big, comfortable rooms with balconies, nice breakfast, very friendly staff

right across from the casino and close to the beach and a short train ride to cascais

we loved the pool and the views

good breakfast. quiet neighbourhood. perfect beds.

this hotel - art deco style - lovely open spaces and massive bedroom - nice pool and plenty of veranda space for those who enjoy sitting out

another day the room service completely forgot to change towels, shampoo bottles, take the trash bag and clean the

pool, breakfast, quiet location, friendly staff.

good breakfast and dinner, good wifi, nice staff , pool gym and sauna, super rooms, free parking

mezzanine room it was great for the family (couple + 2 kids)

due to lack of time, i didn't use the pool but visited the facilities

good breakfast, very large room, large tv, very good wifi.

room service wasn’t fantastic and made me feel we didn’t get great value for money

rooms , close to casino

excellent wifi

pool and breakfast

very close to all of the main attractions in estoril i.e. casino, beach and resturants.

although there was room service there was no bar, it would have been nice to be able to get an alcoholic drink

of the little necessities such as water, coffee, snack in the bar were expensive

like a private bar or breakfast place

there is an honesty bar and coffee maker here too

the honesty bar is great for the the casual drink in the beautiful courtyard area

the location of the hotel was really good for the beach, restaurants and golf courses

liked the buffet breakfast and friendly staff

the bar food, up to 19:30, was excellent

they brought us a cot bed free of charge when we found the sofa bed too tight for our two kids

asked for a breakfast takeaway about night check out

the pool in the spa was warm at best and there was not a hot tub.

excellent service, wonderful atmosphere and views, beautiful garden with pool.

just enough for cooling down, but not the thing if you like a real swim; there is an excellent gym

breakfast is also a must have

hotel, nice place to stay, nice breakfast, excellent location, nice staff, nice inside pool and spa

could have had few more kitchen utensils and provided washing up cloth and liquid .

room was clean, nice swimming pool, breakfast good enough

the gym is ok for our needs kept the boys fitness as they here for u9s football tournament

kitchen could have been a little better equipped, extractor fan didn’t work in one bathroom and a

hotel, room was spacious, living room had a sofa bed and an additional bed for our 2 kids

the breakfast was varied and also included hot dishes

good buffet breakfast with fresh and varied options

varied breakfast with good hot options and fresh products

only small breakfast bar but that was clear from the hotel description.

room, attentive staff, and a diverse breakfast including hot selections

great, calm neighbourhood but yet close to the center with car, very friendly hosts, very clean, breakfast had everything you need a lot of options, pool, jacuzzi

nice staff. swimming pool and outside area. breakfast included. easy parking outside.

there is a very nice pool and spa area you can relax and

pool not big, but good to have

the pool and area around it is lovely to relax in

especially - spa, one of the best i have ever seen for families with kids

from the staff, the breakfast, the comfy beds, great size room with a balcony over the outside pool area and ocean view, free parking

hotel facilities for kids was not enough.

the room service was very good

near the train station and town staff were very friendly loved the spa when it rained and fab pool when sun was shining

breakfast was also great

cleaner than usual ibis hotels nice staff bar downstairs if needed

convenient location early check in

foods provided at hotel bar are below average.

breakfast was excellent! the hotel is just 10 minutes drive to sintra.

breakfast with products from their farm

breakfast was excellent, place is very well kept

was perfect but what i liked the most was the very friendly team and the swimming-pool

the breakfast was excellent and the pool was great. our room had plenty of space.

the breakfast was excellent and the hotel was well located in a quite area.

gym was a little lacking

room service was excellent when you were too tired to go out

first class restaurant and spa onside

the outdoor swimming pool was brilliant and the grandchildren loved it

hotel, the property, the bar and restaurant along with its fabulous staff are simply amazing

the breakfast was excellent!

cleanliness ; excellent location, decor, bar area, bathroom set up

gorgeous rooms, very friendly and helpful staff, nice breakfast

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

staff was very helpful and the breakfast and dinner offerings were great

but there are plenty of places to sip and drink from the honesty bar and enjoy views over the river

the library bar is cozy

wonderful patio to have the delicious breakfast on, fabulous room with twin juliet balconies and very large bathroom

breakfast is on a hot and cold buffet offering and was great quality for a broad range of tastes

bar drinks are on honesty bar

room service very quick

fab view from the room

everyone, from the front desk, concierge, pool service, maid and restaurant were so kind in welcoming us and treating us to different things

stunning restaurant and bar overlooking the bay

an added bonus was that the car provided free valet parking on site, right in front of the main entrance

for instance, if you do not have the breakfast plan, you can have coffee

the hotel bar, a cozy beautifully wood paneled building that once featured high quality port and wine, was

good wifi

we also found a used bar of soap left in the bathroom but these are small things, that didn’t really impact our stay

com listing says, the hotel’s restaurant is permanently closed so there is no room service available

i just loved the hotel furnishings, the staff were awesome . the pool area was great .

rooms would have been great, although the kids didn't notice it was missing as they were at the pool all the time

had the family size room with the beds for the kids, and they loved the little cubby space

bartender at the rooftop bar was not in a good mood at all and made a mistake with our order but

rooftop pool and bar are such plus points

the stuff of hotel extremely nice, especially the lady who is in charge of the breakfast

nice location, rooms, breakfast, staff

laundry services

nice room,very pleasant staff and excellent breakfast.

on the ground floor and it had a common space on the backside of the room where i could dry the laundry

spa and sauna is great

gym and spa are rather small, but clean and up to date

to go cups outside breakfast area -- would be nice to have there from 6:30 to noon -- we had to leave early one day

pool was a bit of a walk and inconvient location

about this hotel was first-class: location, service, facilities, wifi, breakfast etc except the bed

we had a corner room for me and my two kids and it was perfect

location in the city centre, terrace, outdoor pool, room with sea view

our favourite place to stay in cascais with kids

and 12) slept on sofa bed with pull out bed underneath for the other one - worked

i didn't expect a 5 euros charge for room service and i would prefer a later check-out time.

little gem, with fantastic attentive staff loved the comfortable beds, late breakfast option and scenic location

breakfast was superb

for an aperol spritz which was double the price than other places in cascais)

breakfast is good with many options

property was great - but worth bearing in mind that there are only 6 sun loungers by the pool

and early check in

policy of allowing kids under 12 to use the leisure facilities only between 12 and 2 is disappointing

staff were lovely and welcoming and an early check in was also accommodated

breakfast was excellent and location was excellent

restrictions on when kids can use the pool was a negative for me.

check-in, nice traditional big rooms, great room service and stafaf, clean and cosy spa

breakfast was excellent every morning with fresh pastries, fruits, proper bacon, pancakes, and

bar shut too early

the indoor pool was excellent!

staff was not at the level off 4 stars hotel and room service orders was very poor

was extremely helpful in answering my questions about setting up wifi on my prone and had all the info about tours i was interested in

unable to leave window open due to bar next door which was not as issue at this time of year but imagine would be annoying in summer

great location, just off the man square and a cute mussel and gin bar around the corner

even had gluten free bread at breakfast for me.

bathroom, building, breakfast, location, english speaking tv channels, view, three modern windows on the corner,

noise from nearby bar with loud music until morning hours

location, view, free parking

the room was tiny, overlooking the parking lot

bar was shut and i think that should have been made available to guests who did not wish to sit

room was quite nice; our room service was not the best -- cleaning was poor

also i ordered room service food was not the greatest salty and meat was tough to chew

thing that i didn’t like was the timing of the indoor pool for kids which was by 12:00 pm which is too early specially in rainy day which you want to use hotel

breakfast and room

no information in web that kids can use swimming pool anly till 1 p.m

the room we had on the 9th floor was very comfortable and the outside roof top pool and bar looked lovely - unfortunately it rained while we were there so we weren’t able to use it

roof top bar staff were not as attentive as the restaurant and hotel staff

lobby bar was also good

was excellent location,stuff,food breakfast and lunch also people treatment so kind and helpful specially mr rui he helped too much

lovely rooftop terrace bar along with a good restaurant

maybe at the bar you could have some other food options

i travel a lot and stay in different hotels, but carolina and anny really raised the bar of my expectations for other hotels

limited hours of the spa and pool facility

pool, breakfast, meeting room in monastery.

gym was first class ans the walks around the resort were amazing so much to see

atmosphere, great pool area for the kids, nice selection of restaurants in the hotel

because of this we lost a dinner reservation and had to call in room service which was of terrible value for money and had a cold soup

the bar restaurant had good pizza and inexpensive wine

breakfast till 12:00 and 24h bar open

the breakfast is very good

maybe for the breakfast, you can have something more to choose

room was clean comfortable for what i needed. i didn't have breakfast due to early flight.

far from center but good for business center and near a park with a great viewpoint over lisbon - gym (add few more weights and a second

and big bed, perfect location, great breakfast, good gym, amazing swimming pool and friendly staff

ok for adults but kids need to be really careful around the seating area because they don’t tend to look where they

centre so we had to get cabs everywhere (fine as uber is super cheap) (i was travelling with 2 kids under 10)

the staff weren’t that great and made a face when i asked about room service timings

there wasn’t a bar area as such and no outdoor space.

breakfast, friendly staff and perfect cleanliness everywhere

all staff were so lovely (thank you daniel and the beautiful woman in the breakfast area)

rato metro station is 2:station away from downtown), great facilities, friendly staff, very good breakfast,well worth money paid

very modern facilities , excellent breakfast !

the kids loved the pool and the playground and breakfast was delicious with so many options

amazing breakfast, huge range of options comfortable room, clean bathroom wifi was good

was exceptional the service and care from the receptionists and the spa were outstanding

the breakfast buffet provided so much choice from fresh fruit, pastries to hot food with a chef cooking

wifi was a bit poor

the room was very clean and room service was good

late night - local restaurant reservations, 2 am room service, taxi hailing and overall great customer

felt the expense of a cocktail at the bar was well expensive

the room was spacious, clean, and comfortable

i used the gym and was very pleasantly surprised by it