the building, the indoor pool,thestaff

the spa is something else 5*

the wifi was fast,

size of the room was smaller than expected, we had a bad issue with wifi not working in the room, and the ac was not working properly as the filter was all clogged up

breakfast choices acceptable

the location is perfect with kids (playground, botanical garden with animals, bakery, are in walking distance)

perfect location, very nice rooms, excellent breakfast and super friendly staff

the wifi in our room did not work

nice foyer and bar area

parking is free public parking

inadequate off-street parking and the toilet flushing mechanism needed repair

all staffs were extremely kind and the spa & breakfast were very comforting

gym, turkish bath, sonar!

gym

waiters are extremely attentive when it comes to serving the dinner or helping out at the breakfast time

ter a day with +35 was much appreciated), biscuits, complimentary glass of wine, great 24/7 gym, special dishes on request (which were not on the menu, but the chef still did everything to

they accommodated early check in on the day.

the hostel has a lovely kitchen,so nice to make some tea or some simple meals

& bright, excellent kitchen, sitting/relaxing area plus small outside space

kitchen is closed at night, no tea and coffee in the kitchen except breakfast

no closet. no kitchen in room

no pool for kids.

cost of room service for small items which please bear in mind includes service charge, and then for myself

like snacks, sodas, or other incidentals that a guest may want or need without having to order room service or drive to get from somewhere

the price of the breakfast. unaffordable.

gorgeous rooftop bar (a bit breezy when we went up but that can't be helped), the staff were absolutely delightful

and also waiting time for breakfast could be shorter

the rooftop swimming pool provides welcome relief on a sunny day

breakfast was very good

the rooftop pool was amazing, the rooms were spotless and beautifully designed, the restaurant was excellent,

the food is delicious, breakfast, snacks and evening meals are all memorable

rude staff, room service number didn't work, went to the restaurant to order food was turnt away and then told

the morning breakfast which was included in the price was popular as many people were there but we still only

beautiful ocean views and a comfortable and spacious room

spa/turkish bath/ sauna/gym/indoor pool/

could have varied gym is very big plenty to do sauna and turkish bath excellent and so the golf the cleaning is spot

room service

the restaurant, room service, and bar were convenient and tasty

spa is super small and simple and it’s time to change spa towels

yes and excellent room service

the room was very nice and we slept really well. very good choice of menu for breakfast.

wonderful experience, maybe the wifi could have some greater coverage inside the building (not just in the room)

was no wifi in the pool area and there were too many litttle kids, even babies swimming in the pool with diapers

service for food in their bar area can be slow

great restaurant and daily breakfast buffet

wonderful room service (a bit expensive

location, pool, parking

the breakfast was amaizing, the hotel is verg close to the beach, the pool is good (not big but not

good breakfast

we ordered breakfast in the bedroom and got room service for all the meals

breakfast was amazing, tasty and with many options to choose from

breakfast was delicious

excellent breakfast and great value fir the money

good breakfast

it was clean , breakfast was good, staff extremely helpful and friendly.

thank you for accommodating the storage of my luggage, nice room, and breakfast

comfortable bed, sheets, towels, bathrooms, cool backyard, fully equipped kitchen, spotless cleanliness, everything simply perfect

shared bathroom with one other room, shared kitchen and host very helpful and easy to contact

the kitchen is great and it is always helpful if you do not feel like going to eat out

the kitchen is modern and has all the appliances and utensils—fridge, microwave, mixer,

the other shared spaces (kitchen, including a refrigerator and very nice outdoor space) were lovely

breakfast was excellent

the breakfast was also perfect

very clean gourmet breakfast with many choices. staff very friendly, helpful & service-oriented.

good breakfast buffet

clean comfortable room with a great shower and an excellent breakfast included

took the private room, (107) with 2 adults and 2 kids

staff is wonderful, i came with my 2 kids, and we had 3 single beds

walk to the beach, very nice and friendly staff, self laundry right around the corner, 24hr

value for money for a family of 4 with 2 teenage kids

breakfast was a nice spread, the bread was fresh and delicious

had stomach pains after breakfast

is an exceptional hotel close to the beach and good breakfast offered

my family enjoyed the breakfast

breakfast was included

we got an apartment with a kitchen at october for approx 84 euros

the rooms are spacious and comfortable, with a fully equipped kitchen

the hotel is amazing! free parking and in room laundry!

pool area was lovely never to

how clean the apartment was and the use of the gym and swimming pool

good buffet breakfast with fresh and varied options

the breakfast was varied and also included hot dishes

excellent staff, varied breakfast with hot options, and good transport connections

and well-prepared breakfast, with hot options

the breakfast was tasty and well organized, the wi-fi was fast, and the room was very comfortable

we also ordered food from the room service menu, which was reasonably priced

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

great hotel & location. very close to beach. large room and good breakfast.

were lovely, especially ruthe by the pool

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

comfortable, clean, equipped, nice, super breakfast.

to be fair, the staff were able to provide glasses from the bar by request, but they took it back after on the next cleaning

staff was very helpful and the breakfast and dinner offerings were great

cleanliness ; excellent location, decor, bar area, bathroom set up

the breakfast buffet is always fully stocked and well presented

hotel, the property, the bar and restaurant along with its fabulous staff are simply amazing

the pool area is really nice

breakfast was excellent. all very calm and relaxing.

although, we did not use the pool or spa facilities, we visited these and thought they were great

good gym

staff was brilliant, the breakfast was great and they had gluten free options made for us

breakfast was excellent, place is very well kept

the breakfast was excellent and the hotel was well located in a quite area.

lovely grounds, staff so fantastic, lovely room, complimentary 1/2 bottle of red wine, mini bar if you need anything

exactly what we’re looking for, nice pool, helpful staff and kids friendly

very good breakfast, great variety ud83dude0b

the breakfast it was ready on time and lot of offer.really good.

clean and comfort . easy access to town centre. great breakfast

outdated rooms uncomfortable bed bar only had 4 glasses so could not even serve out whole group a

breakfast

the breakfast was fine, nice cakes, cereals with fruit and nuts, toast, cheese, meats and pancakes

wonderful breakfast and the staff was so friendly

nice staff. swimming pool and outside area. breakfast included. easy parking outside.

can't comment on the breakfast or pool as i didn't use those facilities but the areas i was in were clean and well decorated

there is a very nice pool and spa area you can relax and

the library bar is cozy

we loved their honesty bar and all the staff were so friendly and relaxed

bar drinks are on honesty bar

the breakfast, included with the room, was excellent

thought the property was lovely with the honesty bar on the top floor which was lovely and a great place to cool down

great energy, lovely staff, nice breakfast and after a day of city exploring the rooftop bar and pool is fitting daily wrap

i just loved the hotel furnishings, the staff were awesome . the pool area was great .

what a fantastic team from check-in, to the rooftop bar and pool, cleaning, always friendly and available

very quirky place, fun and great to be able to have a room as a family with three kids.

rooms would have been great, although the kids didn't notice it was missing as they were at the pool all the time

they provide bar service, you just have to request it

the hotel bar, a cozy beautifully wood paneled building that once featured high quality port and wine, was

for instance, if you do not have the breakfast plan, you can have coffee

stayed with our 2 small kids and the room was really comfortable for us

additionally, we had one night receptionist that refused to give us room service telling us it closed at 11pm when in reality it closed at 12

got early check in which helped

proximity to a bar known as “os monsantos” who’s patrons are bothersome and park their cars on public

one staff (girl)on in the night bar never say tbank you allways with bad face.

great gym

the restaurant and bar was fabulous and the good delicious

the lobby and the co-working space are very beautiful, not to mention the gym, which is gorgeous

cleaning of the room and welcoming people at breakfast week-end far below acceptable.

2) total lack of sympathy from the maid at the breakfast

central location excellent breakfast

the choice at the breakfast was great

a big thanks to the staff, from the front desk to the restaurant to the breakfast that made our stay more than perfect for all the stay

excellent breakfast and also chef brilliant for evening meal we had there

the only bad thing was the gym wasn’t working

parking provided, delicious breakfast, nice swimming pool, clean rooms all the facilities provided

well appointed room excellent reception staff great bat with terrace excellent pool delightful breakfast with super

we arrived as the bar was shutting but the barman very kindly got us a drink anyway

positive - but if you have a disability / elderly / small kids / etc it may be a challenge for you as part of the street is pedestrianised so taxi’s cannot

the breakfast is also very good and it is not too far from metro baixa-chiado to go everywhere

buildings and courtyard; very spacious and well equipped apartment with comfortable bed, full kitchen and living room

again, doesn't make for a relaxing place with kids being kids in what should be a private court yard

olga the kitchen staff makes the best scrabled eggs

the breakfast was really good and claudia was so lovely to help at the breakfast rooftop room

we loved the rooftop bar and sitting up there for breakfast everyday

we have a 5 year old and 7 year old kids, so the location made it very easy to walk and see everything

there was also red wine in the room to welcome us☺️there are also many choices for breakfast, accompanied by a very broad viewud83dude0dthe staff also gave us transportation

the breakfast was outstanding

breakfast and very nice staff, especially the young man who checked us in and gave us

with three children the room was perfect, everyone had their own space perfect for traveling with kids for a long weekend/city break

they also gave a complimentary drink in the bar and wine in the room too

there's endless restaurants, shops and bars all within a short walk

breakfast very nice

location was excellent, fab breakfast, excellent helpful staff nothing was too much trouble… can’t wait to

but the stay was fantastic, the breakfast was excellent, and the location for getting around was great

really enjoyed the breakfast, cappuccino, and complimentary wine

location, friendly & helpful staff, great breakfast

the continental breakfast served every morning was very well stocked - the homemade cakes were particularly

they also have some kitchen but we did not check out

free wifi friendly

good wifi and nice kitchenette facilities

there is also a shared kitchen

as we travelled with a baby-we can also say,that flores is a kids-friendly hotel

there was a mini bar in the room

cup but in the public area of the hotel there was no tv with the games and haven't noticed any bar service

busy hotel don’t expect early check in or late check out

good breakfast included the price

i would just upgrade a little bit in the breakfast.

mini bar is expensive but i just got my own stuff and put it in the fridge

happy to accommodate early check in and any requests we had

lovely smell inside hotel, beautiful resturant / bar attached to hotel

the pool and pool area was wonderful and the location was very secluded

the room also comes with a room safe, a hair dryer, toiletries laundry/dry cleaning (fee) and there is also have a minibar (fee)

room service every day

the wifi didn't work in the room. breakfast wasn't great. microwave didn't work.

wifi reception was also not

wifi

good breakfast, friendly staff, good location in the old town, many eating options around, good wifi speed

the breakfast was well organized with individual dishes, bottles and croissants and bread prepared for

everything was good, the welcome, the facilities, the cleanliness, the style, the breakfast!

very clean. comfortable, staff accommodating and super helpful. breakfast excellent

great equipped rooms, vety good breakfast and great ceramic plates

the local is excellent, the rooms are comfortable and clean, breakfast was amazing (highlight to natalia, a brazilian who worked that and made everything as

restaurant and bar in hotel was very good and the breakfast was excellent with lots of choice, and it was a short

sharing a family room with anyone other than kids would be a complete nightmare

we recomend staying here even with kids

i liked 2 separate bunk beds for kids

if you are staying with kids, something to be mindful

the hotel exceeded all my expectations although a pool would have been nice in 30c degree weather

excellent choices and delicious breakfast. very helpful staff with any mneed

breakfast was outstanding - fruit, cold meats, cheese, eggs, bacon, mushroom - before you even

center at the hotel is very basic, but they make up for it by giving free access to a full gym only 5 minute walk away

air con/heating/wifi/shower, everything worked well

i great experience and very helpful staff esp the young bar manager

the spa is nice and the message was good

there is a small, but high quality gym and free wine tasting

only thing i would dock a point off is that they dont have laundry services

the beautiful decor, elegant breakfast, wine and cheese, full service bar and live music

breakfast was perfect

plenty of choice at breakfast

rooms are lovely, i have stayed a few times now and find the breakfast delicious, staff friendly and the location just perfect

nice, clean, very friendly , nice breakfast.

great location, full of character, staff are lovely and the breakfast was excellent

also, incredible sushi place and bar in the hotel

noise at night from the bar on the street is unbearable

for some customers the absence of a swimming pool or a gym may be a downside, but an old building in the centre has it’s limits

there was no veggies/salad bar at breakfast, but if requested, it was provided.

we were there in january, and they let us have a late check out free of charge, very kind and generous of them

the breakfast in the morning was lovely and the open, honesty bar for a late-night drink was a lovely touch to a great hotel

the room was perfect, the communal area with kitchen, honesty bar was so peaceful and the breakfast was fantastic

it really isn't set up for kids in my opinion

the tapas bar recommendation was the perfect introduction to portuguese food

coffee juice was offered when checked in and drinking water provided and loved the lovely little bar of

also loved the bar area in the first floor that i didn’t realize was there

fresh fruit, yummy waffles, pastries and jams - all beautifully displayed and served in the hotel bar overlooking the square

location is super and the hotel bar is exceptional

location of the hotel was great and the breakfast/ bar was wonderful

the bar of the hotel is also great, and we had amazing cocktails made by the kindest bartender ever

great location. very nice room and breakfast. nice staff.

exceptional staff and room service. beautiful view

a surprise from housekeeping when we returned from a long day… mint water, chocolates…the breakfast on the patio overlooking the tagus was delicious with local specialties and tons of

great breakfast. we like a lot of coffee in the morning and cakes.

i have to nitpick, the gym was small, the room was a bit small, , and a rooftop pool would have been incredible

sauna and the gym was really nice

wifi was so weak that the network was useless

spa got crowded fast.

could possibly have been a bit more variety for breakfast but honestly couldn't fault the hotel, our suite or the restaurants

kids love to stay there

the breakfast was something we looked forward to every morning

quaint bar and lobby restaurant was so cozy and the park across from the hotel felt like its secret garden

we liked the stuff very much, we liked the breakfast and the garden in front of the hotel.

delicious breakfast and great bar

great location, cool vibe in the bar and spacious, luxurious rooms with comfortable bed.

with a lovely minimalistic style, friendly service, top facilities, a lovely pool area, and a breakfast to die for

surprised not to have a mini bar though and the carpet and furniture a little worn

roof top pool and bar great rooms great staff

a late check out was generously given to me

location also was good for us that we have kids , it wasn’t noisy and it was close to shopping mall and easy to walk to the downtown and

even the gym was very unique

the bathroom was too small! no room service.

the gym was an added bonus

kids specially liked the penthouse space and fighting to sleep up there

you should have laundry and ironing

nice but fairly basic for the rate i was paying at £250 per night and no mini bar or

we got muffins and a soap bar for a check out gift which was a nice touch

wished there had been a cosy bar to sit in at the end of an evening, that would have made the stay perfect

to catch your flight (options for chauffeured private transfer and early morning breakfast room service)

than expected was excellent the room was spotless the location of the hotel is perfect the bar is a welcome treat and the breakfast

location; design; team; restaurant and the bar - brilliant.

we were there a few days prior to xmas, upon check in, we were given early check in and also a special shoutout to front office staff fernandas who was attentive to all

gym well equipped, with brand new equipment

bar was one of the most fascinating places to have a drink we ever been into

the restaurant and bar facilities are top-notch

- super hotel - location, staff, cleaniless, breakfast -eveything

wifi was dropping off all the time (almost every time the phone went to sleep to more than 10

romm with more than enough space very friendly members at the check in breakfast was good hotel 9s within 5 minutes to all

if i need one bottle , i can go in the bar and buy one

the breakfast was good and the room service was very good.

the included breakfast was fantastic and we were also provided with complimentary lemonade each day, if we

breakfast was outstanding. staff was friendly and helpful.

the front staff was really nice. the breakfast ladies were nice

delecious breakfast, with various options

perfect location; spacious room; friendly staff;,great breakfast

point was accepting small kids - whilst using the gym there were kids throwing objects and playing with the treadmill (ended up with one of the hurt)

to visit the spa which was within a boutique and needed minimum 24hours notice

and the rooms are very comfortable and quiet (city view 45 sqm) and offers a great spa and a gym

it was stunning, great location, amazing bath and amenities, on-site bar and spa were fantastic

lots of space, very clean, with smart tv which is great with kids

booked our pcr test to travel for us (lovely lady at the desk) and the bar staff made a pizza for room service beyond the designated hours

loved it all. maybe a slightly warmer pool would a plus.

that wifi cut out across the hotel during our stay so couldn't make wifi calls/use internet when we

also a clock in pool would be

loved this hotel, it’s absolutely beautiful, the staff are lovely, the rooms are spacious and you get access to the spa each day

the kids got a welcome gift , popcorn and juice box, plus we had complementary water , coffee and tea

the kids couldn't access the pool after 4 pm.

they accommodated early check in for us.

kids next room were screaming at 2 am

bad wifi.

stairs in the room mini bar limited no kettle in room

bar terrace is great

property, stylish rooms with a beautiful city view, very friendly and helpful staff and the breakfast which was beyond and above

it is beside amazing shops, restaurants and bars

amazing breakfast

said i had to go to laundry room

there is a nice tapas/wine bar next to the hotel

the drain in the shower was clogging a bit. also i hope the mini bar had atleast an electric pot

was given late check out (1 pm) with no hesitation

a very beautiful wine bar with a surprising inside design is just 2 minutes walkway

personnel was extremely helpful. great breakfast and a lot of parking places.

great breakfast too :) i strongly

free parking

was great, there is free parking place which is a big bonus

good and convenient free parking

breakfast was excellent

the next day while we asked for a late check out, we had zero problem for it

we had a family suite and there was a wonderful small private patio in the kids room (211)

helpful staff, good breakfast, very good location, fairly quiet, many restaurants, bars, and sights within easy walking

great breakfast. modern, very comfortable.

a bit expensive. no room service

room service options or menu’s in the rooms would of been an extra addition but i really can’t

no room service, we left at 7am and breakfast started at 7

the pool could be open a little longer, until 10pm

they could use a few more options on room service as it's literally just bar snacks or cheese

fabulous rooms and lovely breakfast

the breakfast was amazing with plenty of options to choose from

loved the access to the gym which was huge and a great perk

the bar and restaurant staff were very attentive and the cocktails were amazing

room was a little funky-configuration(pillows were awful). no gym.

took too long for the room service to bring my hot tea

also great breakfast in the morning in cute courtyard setting

wifi was patchy

amazing, our rooms had everything we needed and were amazing, breakfast was delicious and in a beautiful room

nice room great breakfast nice bar good concierge service

the business food and coffee was really nice and the wifi worked well

excellent room service breakfast. very good service and very good rooms

room service and laundry were beyond quick and friendly

the staff were superb, we swam in the pool every day, the breakfasts was really good, and the location is perfect

room service was also excellent

limited room service menu . not a 5 star hotel by international standards.

they did call back one time, i had to walk to the restaurant to order room service

the wifi worked well once we figured out how to install it

very good free wifi

no room service

breakfast was very good

excellent breakfast with delicious choice of fruits (fresh orange juice

breakfast was delicious

the rooftop bar is fantastic

friendly and helpful staff, great breakfast buffet, short walk to the water, and a fun roof top bar and patio

new, modern design. very comfortable beds and lovely room. very helpful staff. great breakfast.

good breakfast

hot food at breakfast. bar

) breakfast was plentiful with all the options you would expect and the staff were polite and

very friendly and helpful the facilities were excellent nice big room and comfortable bed food at breakfast had plenty of choices typical european breakfast items dinner in the restaurant was

there's a bar next door so it was quite noisy wvery night (we were on the first floor)

good wifi

water from the shower wasn't always hot and the noise from the bar across the street can be a bit noisy

the noise outside from the bar till 2am

i could hear the phone call my neighbour was having and there was a bar in front of our room

best location and fantastic amenities. good breakfast too

breakfast is amazing.

delivered right at 15:00 pm, despite the fact that we arrived in the hotel at 10:30 and asked for early check in

was a great location, great staff, excellent breakfast and liked that it was a boutique hotel and not a chain

restaurant, bar and room service was closed

rui was at the check in very kind and efficient and a lady allowed us for a late check out

basic provisions provided in the kitchen were

the apartment we stayed in was big , big bedroom and big living room with kitchen full equipped

rooms were a great size; nice kitchen; great location (though up a steep hill and difficult for the taxi to find)

well equipped kitchen with coffee machine, toaster, water boiler and microwave

wasn’t a bar but we’d read that in some reviews so we were aware of it

there was no room service, there weren’t many amenities - a gym

we didn't like they had room service for dinner

they include the mini bar as well, nice touch

daily room service, and very good