the staff, location, breakfast and comfort.

the breakfast

breakfast is included they had a decent selection and a great coffee machine

there is no cook breakfast or options but you have cornflakes and a few options of bread.

the breakfast that was included and good meals and coffee were available from the kitchen

the hotel rate included a wonderful buffet breakfast

everything was very clean and the hotel staffs was very friendly the breakfast was very good

beautiful rooms, delicious breakfast, and outstanding staff

breakfast maybe started yearly or another option for help people had yearly checkout.

cleaning breakfast

very good breakfast

great parking

easy parking, spacious room, good eggs at breakfast.

renting a car would resolve that problem and parking is readily available

no sparkling wine available at the bar & staff could or would not find any.

good breakfast and having a parking within the property was a plus

its been so far a great value for money. big, clean and comfortable rooms with a nice breakfast

the breakfast was amazing, and the serving staff was attentive

areas), friendly staff, very good facilities (huge familiar room, with a wide balcony over the pool)

breakfast and cleanliness

the bar man did not know how to serve

the hotel have ev charger

outdated rooms uncomfortable bed bar only had 4 glasses so could not even serve out whole group a

the bar and reception staff were all friendly and helpful

very clean and comfortable! affordable and great breakfast! perfect for our short stay !!!

breakfast is excellent, fresh and includes gluten-sensitive solutions

the restaurant and gym

free breakfast

great gym

we arrived later in the evening, and the bar was still open, which was a plus for a nightcap and some food

common kitchen is useful with the kids to bring snacks and drinks

he will always try to recommend the best places to dine, find the best locations for your kids or just recommend things to visit

breakfast outdoors was very tasty and enjoyable

wifi is quite weak and unstable in our room #4, we had to sit in the shared kitchen for better

breakfast, wide outdoor place, a pool, the gate can be opened and closed using a pin so you can go back whenever you want

excellent breakfast and also chef brilliant for evening meal we had there

etc but was very understaffed with one person serving in the restaurant and one person in the bar who spent most of his time serving the restaurant and therefore was rarely present in the bar

breakfast was very good and facilities

no kettle or any other facilities in the room to make a hot drink, so if the bar and restaurant are shut you don't have any options of getting a hot drink

to complain about, but i was only missing tomatoes at the breakfast (other than that it was perfect

thank you to all & particularly the reception team & female bar manager

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent, etc

we loved the breakfast service (so so good, though if i had to pick at anything, i wish the coffee was

is a lovely hotel where the rooms have kitchen facilities including fridge, freezer, washing machine and cooker/hob

the gym is great and has everything you need

kids menu in the citrus restaurant was good value

gym. could be better

well appointed breakfast, lovely poolside lounges, nice bar, helpful concierge

we stayed in the cozy room it had a full closet, safe, fridge mini bar nespresso machine hot kettle

staff member in tapas bar very friendly. clean. good pool.

the staff were extremely friendly, from the bar staff, receptionists and cleaner

breakfast spread was very good. lots of choices for bread.

what i liked the most was the comfort of the bed, not to mention the exceptional breakfast

room service and location.

swimming pool

the breakfast was less than basic and we had to ask the kitchen staff for missing bread and cereal etc

while i can't provide a full review because we don't have breakfast, i can say that the room and bathroom were clean

breakfast was ok. location also good.

the breakfast room was a bit more crowded than expected

staff, clean, good breakfast if you go early, parking available, ina service station, with supermarkets, pharmacy, gas

in the bar are ridiculous, really tainted our experience, more expensive than the centre of lisbon

the breakfast was great

gym was really good for a hotel at this price and food was fantastic

room, spacious bathroom, good wifi, comfortable bed

family room was excellent, and breakfast was high quality. my kids loved to stay at the hotel.

breakfast available from 6:30 til 12:00 was a real treat

room was clean comfortable for what i needed. i didn't have breakfast due to early flight.

kids go free so why not tiny

they were able to accommodate an early check in which made it so enjoyable for my elderly in-laws to be able to rest after a long

nice hotel with good breakfast and nice stuff.

had dinner in the restaurant, staff was great and entertained our kids

access to public transport (metro), wifi, distance from the airport.

good location (close to metro and easly accessed by car), has everything for family with young kids

they gave us suggestions for transportation and interesting places for kids even discount vouchers for zoo

good location (close to metro and easly accessed by car), has everything for family with young kids

i dont like is the room service, because no one clean the room, and the excuse is the covid19

to call him john) think his name was tao was amazing - he provided us with stuff to keep the kids entertained

great location lovely clean rooms welcoming and friendly staff excellent breakfast

day the room was clean , the pool for kids and family is great, the breakfast is very good and various

great hotel, good service and breakfast.

were always helpful and nice, the wifi was fantastic (very stable and reliable, could easily do some video calls for work)

wifi is fast and breakfast is quite fine

excellent breakfast, wifi, aircon.

there is daily housekeeping, fast wifi and an amazing breakfast spread

about the property: the bedroom is really comfy and the breakfast was delicious

the breakfast was fresh and delicious

large, comfortable room available for early check in

gym not large but had everything we needed

restaurant and bar always open for quick snack or leisurely breakfast

was friendly with kids

the evening staff at the bar near the reception were professional and fun

room service every day

the room service was excellent as well

excellent breakfast; friendly and helpful staff, particularly in the bar area

small minor incidental things not worth mentioning (like the mini bar not seeming to be cold but we could have mentioned if we had needed it

breakfast was great, as well as the massage and spa area (it’s pretty small but

my room and get comfy & then directly downstairs after 20mins to enjoy an empty & most pleasant spa atmosphere

ter a day with +35 was much appreciated), biscuits, complimentary glass of wine, great 24/7 gym, special dishes on request (which were not on the menu, but the chef still did everything to

the spa was clean and professional

the breakfast omelette was the best i have ever had

service room, great breakfast, kettle in the room as well as other amenities facilities

no kids options re food, adult size portions went to waste

no room service menu, although room service was supposedly limited to the very limited bar options

even though the room service changed the bedsheets and towels every day, we saw different stains on either the

pool was cold +17+18 c, but temperature outside was +30+35 c

room furnishings are tired. broken lamp. desk not ergonomic. spotty wifi

parking place however, parking in the street of the hotel is free of charge

hotel does not count on a private parking and nearby places are always occupied by cars - hotel wifi connection slow and

the extra bed was not that confortable, but ok. the parking is the street so no private parking.

parking is free public parking

please put the pancake machine in a table alone! kids block everything due to the pancakes.

small bar in reception/breakfast area

it was an ok hotel, breakfast was poor

very good!! breakfast was very good, room and bed very clean. we really enjoy our stay.

fan in bathroom could be a little more powerful the bar could be mannered with better staff, poor staffing a wider selection on morning

there is a very nice gym and a nice swimming pool as well

jacuzzi in the leisure centre wasn't working, but the pool and changing rooms were clean and there was a sauna

the pool is small but clean, rest of the spa facilities were closed

wifi has good speed

wifi could be better.

wifi worked perfectly

i suggest that the breakfast be open earlier for those who have morning flights.

location is excellent to walk downtown, easy access parking, and the rooftop bar was nice

room service was good

there is no microwave in room and too high service charge for room service.

friendly bar staff

however the towels and wifi and

poor gym

the wifi was really bad

were half board and the variety of food for breakfast and dinner was fantastic

free wifi was excellent in the rooms, rooms are air-conditioned which is perfect during hot

closing time of the swimming pool, should go till midnight ud83dude43

the breakfast included a wide range of seasonal foods along with fresh produce, i appreciate the

to a train station, close to many restaurants and supermarkets and a vast area to go with your kids, plus a park in front of the hotel

great gym and pool to round it off

the indoor swimming pool is to die for, sauna, a caribbean shower and turkish bath

gym space can be improved.

the spa with indoor pool was very warm and massive

convenient easy parking. amazing spa facilities.

pool is clean, rather big, and airy

lovely breakfast and staff, very comfortable room, great location and good value for money.

so much wasted laundry and time required to change the

a little comment to rafael from the reception who was very kind and professional as well as the room service staff who were incredible

very clean, nice and quiet, great breakfast, super pool, gym etc

team, amazing breakfast, and this pool+ pool bar is just perfekt

fast room service

food and pool

location is great - early check in - breakfast each morning was simple - lots of sun beds by the

the swimming pool was very good and they were very accommodating to my baby

comfy rooms. nice pool area and great wifi

the location is perfect with kids (playground, botanical garden with animals, bakery, are in walking distance)

staff were super friendly and we even had an early check in, which was much appreciated after a very early start travelling

on the positive side, the cleaning lady was wonderful and surprised the kids by making little towel cakes, which they absolutely loved

staff were lovely and welcoming and an early check in was also accommodated

gym was a bit too stuffy on floor -5 with no air circulation.

the gym and spa was amazing and the staff super lovely and helpful

the coffee/cappucinno for room service was bad

good for parking (very few accomodations with parking in november)

wifi speed could be improved

i think check out and breakfast should stay available 1 extra hour.

the wifi strength must be improved

superb fine dining restaurant good wifi staff welcoming and attentive staff nothing was too much

beautifil garden hiding a great swimming pool with a bar

aldo, room service could not provide me with european adaptor for my phone charger cable for seven nights

gorgeous historical building. beautiful common spaces, pool and gym.

beautiful grounds , the staff were all amazing and very helpful. the spa was lovely and relaxing

breakfast, staff, room was very comfortable

the room service was a great as well

breakfast was great

cheap 4euro for one adult and kids ate for free

was travelling in a party of 7 people 2 adults, 2 kids and 3 elders, i made a reservation for 5 adults and 2 children and they told me they could not

could of had a bar by the pool

gym is good. little bit far from downtown, but we can use bolt and public transportation.

location, food, staff, room service, spa

the room was tidy and very comfortable, and the bar in the lobby is a great place to meet and to work if necessary

hotel was clean and the bed was comfortable, room service was impeccable and well maintained as well by the housekeeping ladies

one of the best options in lisbon high value for the price, very delicious breakfast, cleaned the room every day, everything looks tidy and shiny

breakfast, nice garage (somehow tricky to get out), nice room and very good sound insulation

the staff left us a tray of fruit and cookies. how nice! excellent full breakfast.

breakfast was definitely a disaster in terms of cooked food: sausages, eggs and mushrooms

breakfast, very frienfulland helpfull staff, always smileing, all the facilities in the room and

staff, who want to prepare food on each floor there is a kitchen with necessary equipment, on the ground floor there is a dining room (you can book

quite near by very clean room with a very comfortable bed and a giant tv possibility to use the kitchen area and fridge super friendly

& bright, excellent kitchen, sitting/relaxing area plus small outside space

they accommodated early check in on the day.

no closet. no kitchen in room

good wifi and refurbished rooms from 3rd floor up

-room was good. -there is a bar. -wifi is very good.

when we asked housekeeping for more, we were told we couldn't have any and that we needed to call room service

the hotel has a large reception area and bar with sofas where you can sit to escape from the heat outside

wifi was good

with a lovely minimalistic style, friendly service, top facilities, a lovely pool area, and a breakfast to die for

we asked for a late check out and they told us no

the staff was very friendly throughout our stay, the gym is very good for a hotel.

the drinks at the bar were good and the fries were excellent

location, clean, 10/10 customer service rooftop pool was beautiful, downstairs indoor pool gym sauna facilities were great and used daily ground floor bar usually open daily till 1am,

got the kids to the plane on time

staff was lovely, breakfast was good, bed was very comfortable

shoutout to the barmen on rooftop pool who explained the recipe of perfect paloma and made great cocktails for us

the balcony was huge, the suite was comfortable and bright, the breakfast amazing:)))

compact gym with everything you need for a good work out

we requested, from hot water for coffe to electricity adapter, they do everything here- laundry as well, i will definetly come back if i will need an hotel in lisbon

there's no restaurant or room service

fast wifi,

excellent staff. lovely spaced room. breakfast excellent choices.

good location, free parking, excellent breakfast & friendly staff - perfect place!

special shout out to depok at the bar for being super friendly and good to talk to

they have a bar at the lobby, a wonderfull possibility to relax after a whole day of sightseeing

location, all the staff are highly profesional, the room is cleaned every day, the laundry is impeccable, overall very good quality for the money

lady at the breakfast could be more polite, hate to say but body language should be very nice when dealing with

prices in the bar were exorbitant

the breakfast was absolutely fantastic

from gustavo and bruno at the bar where we had our pre-(and post) dinner cocktails (super bartenders with excellent service), to

the hotel everything is spot on from friendly staff to the look and feel of the foyer, lounge bar and restaurant everything is upmarket and modern

restaurant was closed and no room service

a bar and also room service food is available

a bar and also room service food is available

were very helpful when i arrived a lady from reception came out and took my suitcase to my room bar staff and restaurant staff were also very helpful the breakfast at hotel was great plenty of

cons : bed was too firm to my taste, and wifi was an issue since quite weak/patchy

the breakfast was good

room service very helpfull

the room was very clean and the breakfast was amazing

loved the access to the gym which was huge and a great perk

bright, comfortable, great breakfast, great service, friendly staff, room was upgraded, gym club was good, near the

excellent from front desk to kitchen to room service

some reason they charged me 25 euros for the mini bar despite me not using it

breakfast was great

i liked the location and staff was very kind. breakfast was awesome and there were lots of food.

a nice intimate bar in the lobby

the breakfast was great. the reception and bar staff were exceptional!

very helpful staff, good prices for the room service. very comfortable beds.

strong free wifi

in the breakfast / terrible quality beds / if you'd need a laundry - should be ready to get your stuff back dirty, not ironed, and wet / also, there will be

very good breakfast and a rooftop pool, which was a welcome surprise

also the surrounding streets and area are very safe the breakfast was very delicious and all of the staff was extremely friendly and caring

and spacious rooms that can be joined if you book 2 rooms next to each other; very good swimming pool, location close to metro station - excellent connection with the city center and the airport,

excellent breakfast and choice of hot or cold foods, pastries , cereals , fresh fruit etc

water pressure and shower. sumeya (?) a room service worker was kind and professional.

room service forgot to leave shampoo and shower gel had to ask myself for them

also, there is a great gulbenkian art museum and wonderland park for kids within walking distance

awful hair in our bed before we had even slept in it and hair in the shower was told there was room service but there

front desk and room service female attendant were uncomfortably nosy and unkind, respectively

cocktail bar had excellent

the bar and the staff

service overall, and we were very happy with the breakfast options

the location , the rooms the gym

great breakfast and food

lift did not go to last floor hopefully being fixed and wifi intermittent.

the location is great and very good value for money. room service was included in stay.

wifi was excellent - house keeping was excellent; room cleaned & daily fresh towels reception desk

bathroom easy access with electronic code and lift tea pot and tea are provided cups are clean wifi works well 6-7 euro uber to

the corner are nice place for breakfast overall nice and clean place new and good working ac wifi

was great - great location, no need for check in as all information is sent by message, varied breakfast

i needed to leave early and the owner normally provides breakfast

excellent lighting in all rooms and great breakfast

the breakfast served is superbly delicious, and the quiet ambiance and well-maintained rooms make it a

breakfast was amazing

no vegan option for breakfast!

we’re able to do the early check in for free

the place is really cool and clean, the staff is great ! amazing breakfast:)

they also liked breakfast and the location

breakfast was not good

swimming pool brunch gym roof

loved the gym and the sauna facilities.

the best equipped gym in any 5 star hotel that we’ve stayed at with a rooftop running track, offering wonderful

especially the staff at the bar the manager alex was great and everyone

half hour on breakfast finishing

some of the gym equipment needed a little maintenance

room service. they always forgot something....but were really nice

staff ( especially a young lady in the restaurant called tiziana , thank you ) comfortable beds & spacious rooms

wifi speed very poor, the way in to the car park is very narrow

hotel spa was old and dated

nice and clean. super friendly and has a gym. great location too.

the bar is not really a bar. check in time as well

we had breakfast at the hotel which was really good

breakfast was complete, gym inside the building, and easy parking nearby

for us it was no problem that the bar does not serve alcohol as we do not drink alcohol

size, bed is very comfort, bathroom is renovated and the breakfast is pretty good

very comfortable bed, nice breakfast. there is a nice fish restaurant near the hotel.

good location. nice stylish interiors. good tv and available channels. bar available 24/7

staff having to leave the bar and with the customer go to reception to pay for the drinks there

no bar fridge or mini safe in the room

the bar decor and colors are very sharp and the ode to vintage james bond was fun

breakfast, served in a stunning bar area or garden, was wonderful

the breakfast was excellent especially when sat outside in the small but tranquil courtyard garden

great location, cool vibe in the bar and spacious, luxurious rooms with comfortable bed.

attention to detail at every level, immaculate interior design and a delicious breakfast

no tea towels for kitchen to dry plates or hands

the shared kitchen is also a plus

locations was perfect and great value. loved having a kitchen available.

i booked the junior suite thinking the kitchen was inside but it wasn't

good kitchen facilities

nice clean rooms and cool bar downstairs

terrible breakfast … no room service. not even someone to help you with the luggage

a 4 star hotel : small room, room service never answer, bar closed midnight and terribile

i called the room service, and just after i received 1 body towel (not for hands and for food after shower)

- when you call the room service either they are not answering or they don’t facilitate our demands

i received was perfect located in the building , the bed was very good, very nice bathroom , good wifi connection , very clean , facilities of coffee and tea machine

room was comfortable, clean and room service was excellent

bar area is gorgeous

wifi was limited to only three devices and we each had a phone and an ipad

if you like some night life find pink street and pick any bar they are good and taxi only cost 10 euros back to hotel

very open and bright.good shuttle service too.

spa / jacuzzi / pool / fitness center are external to the property, close-by but susceptible to

shuttle drivers were lovely

there is also an available spa that i did not use but i was told from other guests as being very good

good gym

i have spoken to staffs from reception, restaurant, bar, spa and cleaning ladies and everyone were nice, polite, very helpful and smiley

kids pool and shade on the rooftop were great

was so big and the bathroom was also really modern and clean staff really nice at reception, the bar on the rooftop is v

spa is nice and relaxing

thank you very much for the bday cake and bubble's on our last breakfast

good location, nice breakfast, excellent facilities, helpful staff, nice pool and bar area

rooftop bar, pool and bed loungers were gorgeous

unfortunately the weather wasn't great so we didn't use the roof top pool, but the bar was lovely

the underground catacombs to the spa were so fun to walk through. the pool was cool.

nice pool area upstairs with a bar

wifi.

wifi didn't work and there was no iron and ironing board

breakfast was amazing pool view is breathtaking staff,especially george were very helpful

i think maybe my favorite part was breakfast and i don t even eat breakfast normally

beautiful garden with a swimming pool directly accessible from your bedroom

good location 24 check in great value good european breakfast has laundry

good breakfast. easy transportation attentive staff

breakfast was very basic but was enough for two of us

budget hotel offering simple breakfast, comfortable beds, close to public transports so easy access to city centre

i have no idea, i have not used the restaurant! the services are good, laundry is fantastic!

the gym was fantastic, too

everything - staff, room , breakfast , gym ( however no pool available)

like mire variety at restaurant and from room service

advertise indoor pool however this actually doesn’t belong to them and spa doesn’t allow kids under 16 years

gym is amazing, also the room, very comfortable, you feel like home.

the breakfast was amazing and the room was so comfortable

the rooftop pool was amazing, the rooms were spotless and beautifully designed, the restaurant was excellent,

restaurant and breakfast are very good and reasonably priced

the rooftop swimming pool provides welcome relief on a sunny day

just found the coffee at breakfast a little but soft, din`t loved it .

spacious room, comfy, lounge, breakfast

was close to the metro and other conveniences like laundry, a place to watch f1, and other such

the breakfast was good and the room service was very good.

wifi did not work during our stay.

everything was good. there's good restaurant and bar right in the hotel.

generally avoid being in a rush so that’s not a real downside ;) the true downside is the breakfast coffee

breakfast was great for a 44€ a night stay

however the guy who manned the bar was really nice because he gave me some hot water when

the breakfast was a classic hotel breakfast, entirely suitable for your price

simple and very good, breakfast is great

great breakfast

very minor was that the breakfast for 10 euro could have been better

hotel room was fantastic so clean and the little balcony room is fantastic so much space for the kids which was so helpful when we needed to repack our suitcase

the breakfast was perfect, with lots to choos from, salt and sweet

there was a park 2 blocks away we could bring the kids to as well

when we asked for an espresso, they brought us from the lobby bar saying that the first one is free and the next will be charged:) not a biggie, but i don't

they also have a bar near the restaurant

able to leave the permission to pay by credit cardthe checkout (extra expenses like breakfast, room service) in advance

there is a really smart bar and cocktail lounge in the lobby of the hotel which adds an air of sophistication when entering

excellent hotel with very helpful reception/bar staff and very good daily room cleaning

perfect wifi

the gym was nice but rather small, and there was no water available there, which was quite

it was also great that room service is available

in this hotel; décor, ambience, rooms (i suspect we were upgraded on arrival), comfort, even the bar was quite reasonable for a hotel bar

great breakfast with a lot of choices, awesome staff

lots of restaurants close by, as well as laundry and convenience stores

the laundry and towels were new and clean. the room was clean.

he helped me arrange early check in although official check in time is 14:00pm

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

laundry service was very efficient

pool on top floor. let us early check in. awsome shower/ bathroom.

rooftop pool and bar overlook all of lisbon and is breath taking

there were more choices for room service for food but on the other hand plenty of great places to eat within a short walking

even got to the rooftop pool to chill for a few hours, good little sun trap

wifi not the best

arrived with tired kids at midday

nice, modern and clean hotel with gym, pool and spa

great new hotel in downtown.great pool and clean room,great breakfast.

friendly and professional staff. outdoor pool with bar was great. also not a bad hotel gym.

euros fee for room service

they serve good breakfast

- especially the bathrooms - do need updating, but the place was spotlessly clean, with daily room service

across the park where kids can enjoy running, plash on water and playground

there is breakfast with good options of food

nice breakfast staff willing to help with

later opening of the bar for late arrivals to get a drink, closes too early and so does most of the bars closeby

the wifi signal was bad some days

the gym is great and theres a sauna and steam room

location amenities breakfast

friendly and professional staff, great bar with happy hour and fabulous breakfast

no bar you have to go sister hotel next door.

the laundry service was very much appreciated

there is no bar in the hotel although there are plenty of places to have a drink nearby.

large room, bath and shower, comfortable bed and room service each day.

bar area wasn't great behind reception but sure you can walk outside and take a stroll to one

the room service is very poor

gym - should open earlier and needs an upgrade

gym (does even have rowers), pool, sauna (was glad to see it open, only steam bath is closed)

decoration starting to date, very small gym.

room service

a bit old and dated for a family vacation with kids

breakfast was delicious and location nice snd convenient.

floors, walls, deco, kitchenette in very need of upgrade

from the room you can hear all the conversations from the bar outside, planes landing, the trucks in the street and even some neighbours from other

breakfast ok, staff ok

hotel was really nice for 3*. it looks luxurious and it has a pool on the roof.

cleanliness, location, friendly staff, pool and the 12 noon check out

there is a lovely rooftop pool that we were allowed to use even after check out

small rooftop pool, will visit again

rooftop pool was great with supplied towels

room service and food at the bar was a bit disappointing, both in selection and quality

wifi temperamental

mushrooms at breakfast not cooked to my taste, but this was a minor issue - looked forward to loading up at the

the property serves superb breakfast buffet where anybody can pick meals and drinks to her/his preferences and where a morning

very comfortable bed, very good room service

we received early check in

from the guy in the bar to the staff looking after breakfast all great ud83dudc4c

the lounge bar area was nice for a last drink before bed but it could do with a few more sofas.

clean, quiet, spacious, and accommodated late check out

the bar was very comfortable with reasonable prices and a very good staff

the staff are exceptional, from the reception and concierge to housekeeping and breakfast services

service, communicated in my native language and spanish (which i appreciate), staff in the breakfast buffet were always attentive and made me feel special at all times

was excellent staff were fantastic particularly nuno reizezo at the spa bar pool area

restaurant was closed and nobody informed us at time of booking extremely limited f&b menu and room

pool and spa and fitness center

there wasn’t a bar area as such and no outdoor space.

breakfast was also really good with great variety

cup but in the public area of the hotel there was no tv with the games and haven't noticed any bar service

breakfast, friendly staff and perfect cleanliness everywhere

all staff were so lovely (thank you daniel and the beautiful woman in the breakfast area)