easy to hide cameras parking outrageous no water or ice for guest without buying bottle water wifi information did not work keycard only worked

terrific bar with crew and

i called in advance to ascertain whether there is a laundry service; i was told simply yes

very close to penn station and they provided airport shuttle.

bonus, they have free shuttle service from and to newark international airport

nice location. wifi connection is stable. equipped with conference rooms for small events.

the wifi is really slow and there wasn t any hot water to take a shower.

fair breakfast but no room service!.

nice breakfast choices

accommodated our early check in. front desk very nice.

clean, quiet, large bathroom, bed was pretty comfortable, good wifi

the airport and penn station shuttle was very convenient

great downtown location, easy airport shuttle

hotel, in the family room they have additional bed which is very comfortable when you travel with kids

the kids loved the bunk bed

the staff was very accommodating and in a pinch allowed early check in

the room with kitchen is very good

modern hotel, good breakfast, less pricy than manhattan and just next to a train station

excellent room layout, location and breakfast

nothing. very nice hotel and the kitchen was spotless

we had a pizza at the bar in the evening- it wasn't

breakfast

crowded with runaway kids

oo am and woke up early to screaming kids poolside

water should be complemented and breakfast should be also for the money was paid

wifi patchy in the lobby and gym/business centre, but friendly staff and

was really helpful and friendly, in particular julia in the breakfast service and benjamin the shuttle driver

and helpful staff and room service

loved the view loved the bar / restaurant an also gym

was told room service was open until midnight,however it was not

gym always open

my flight ( 12 hours flight) will departure in the morning when we came ( 89 years old mom, 2 kids) to the hotel they don’t have room for me

by the airport, very clean and well maintained and looks brand new, i love the bar and lounge area, i m definitely going back there next year

easy access to the airport , open store and bar for food and snacks

this stay there were a lot of kids the kids were running around the hotel banging on guest door

there was no laundry soap for selling

cleanness, fast wifi.

convenience store and laundry facility and the staff was nice

top-notch clean rooms. room service and front desk are very friendly and helpful.

the wifi password was not readily available

the suite was immaculate and spacious. the wifi was very easy to connect to.

friendly staff and good wifi

laundry facilities available

breakfast was excellent - many choices

regular pick up/drop off at newark airport by hotel shuttle

n my view was of route 1 n 9 a highway,n the breakfast was a bottle of water,a bun,a granola bar n a small fruit cup,thats not a real breakfast

closed the bar 2 hours early to move that staff member to another duty

clean kitchen, bathroom you can do better.

very colorful and upkept. control your own thermostat. real dishes in the kitchenette! lovely!

open bar on hours as posted

clean, nice staff and support bar in shower.

also they have an open breakfast bar and breakfast to go bags

wifi very very bad

it was very quiet. no kids running in hallway or loud people.

was loud talking in the hall that woke us up, as well as upstairs above us, there was loud noise

people on our floor kids running the hallways and screaming from room to room

and forgot my kids juices and when i went to ask for those she was very condescendent, rude with a bad attitude

bar says they can serve alcohol after the bar closes but front desk says they don't have the key so

pool was awesome!! kids loved it.

additionally, we had small kids and at 9:30 pm someone was vacuuming in the hallway outside our room

there was a shuttle service that made it super simple to get to and from the airport

atmosphere is warm and friendly, the cleaning staff and breakfast staff were so friendly

free airport shuttle and fridge in the room

the room about 6 months prior, asking for a cot, because room is for 4 people and we are 5 (3 kids)

good breakfast and clean rooms with friendly staff. gave us early check in and a good room.

the gym was super clean, the room was clean and comfortable and there's a free shuttle to take you

i can't do without your breakfast. it keeps me choice comfort inn and suites all the time.

gym- great!

shuttle service!!!

the gym was open 24 hours and the cafe serves a buffet breakfast, as well as a full bar with lunch and

kids were allowed to get a room with a girl that was reported missing

breakfast lol

extremely thin, i could hear other guests basically all night, including people yelling at their kids

like the website stated which was disappointed '' also the room i stayed in 219 above me 319 kids were jumping all night long

it was like a lumpy pile of laundry

wifi ok with interuptions

also, the sofa bed in our room was broken, so one of the kids slept on the sofa itself, as opposed to the foldout

time on the property & this time i took my kids and they also loved the hot tub :) definitely would be making future trips

loved the shuttle service to penn station what a great service

the breakfast area and bar and restaurant was great

with early check in view of long haul flights from singapore as they do have rooms available

flight was cancelled so i booked hampton i arrived 3 am so i asked for early check in and then the employee told me to pay 399 dollars and i refused because i paid

odd odor in room. almost like sour laundry

proximity to ewr ans the free shuttle

nice little gym

loved they had a 15 min shuttle 24 hrs a day

place to stay overnight with kids after a long trip with late arrival at night

washer-dryer gym

our family of four did not sleep well even with adults sharing beds with kids, because the sheets didn’t cover us

room service food portions are huge good if you're hungry

they do have a gym and restaurant which is nice

the shuttle bus to and from the airport was prompt and reliable

no signs for shuttle bus

it was 1:00 am, we had a rough day and i, my wife and our 3 kids were exhausted and needed a room for the night

the beds could be a bit bigger. hotel restaurant and bar is quite expensive.

i would have liked a free late check out and more frequent airport shuttles

no restaurant or room service and expensive food delivery service

they told us that we could order room service

awesome breakfast

they had no in-house room service but there is a restaurant in a neighboring hotel which is open till 1am

room service forgot my order but they did eventually bring it.

the hot breakfast in the morning was really nice

didn't have a free breakfast

hotel if flying from newark, clean, modern, great rooms, comfy bed, fab breakfast and staff super friendly and

room service was very good

the lobby and entrance was crowded with people at 11pm at night kids running around it was terrible experience

out, and again i was willing to pay extra because our flight was not until 8pm and i have little kids

my computer couldn't get wifi

i called the front desk on the day of our check out asking about the late check out, and again i was willing to pay extra because our flight was not until 8pm and i

i could order room service if i was hungry.

no coffee or breakfast

in the bathtub and people trying to break my door down in another guest room no breakfast or gym or

no complaints other than the gym and breakfast were closed, something we were not notified of.

we were with kids and family people and we had to leave the building immediately so we didn´t spend the night

i booked hotel because of breakfast included and gym

breakfast was really bad, beside that everything was great.

i found out it has a laundry facility as well

nice room love the kitchen

i didn't eat breakfast there but the breakfast that they did provide was very good or like snacks and coffee

comfortable. good space. kitchen fridge for beers.

the breakfast was not that great, variety was scarce. i was expecting hot food.

was clean, kitchen worked.

staff very friendly and efficient. kitchen quite good. location fantastic.

small for 4 people and a dog, there was no ventilation, it stank and we couldn't cook because the kitchen ventilation didn't work either

the room was very comfortable, kitchenette well supplied. nice walk to the mall and dinner

shuttle, close to restaurants and shops

the bar staff were great and the housekeeping was

*free wifi *free shuttle service to the airport *clean room *affordable price

the were partying very late at night being loud and with loud music when i was next door with my kids

the breakfast was replenished quickly during the busy period

clean. staff are nice and very helpful. close to mall. good shuttle service

clean and has a gym and pool

time of bar and food openings made us leave the hotel and look for something outside.

great shuttle service to the airport

the rooms was very clean service at the bar was perfect if i have to i will stay again

they also have laundry facilities

without any acceptable reason she said to me that she is not authorized to give me a receipt wifi was too

had to pay for wifi, i mean seriously it's not included in the price

and a breakfast, wow

i called room service to bring blankets and pillows and they brought only 1 pillow and a thin blanket, the

professional team clean rooms nice breakfast buffet

rooms great breakfast comfortable beds location near to jounal sq metro plenty of halal food

breakfast

everything location breakfast room shower

what about the kids with over

could have been more better. they need to add laundry & ironing services for guests.

would have liked a wider fruit selection in the continental breakfast. coffee was a little weak.

hotel was clean. staff was nice, breakfast was good.

breakfast was great.

breakfast was phenomenal

rooms were very nice & the complementary breakfast was pretty good

great location, new facility, gym, room and bathroom size!! best breakfast staff!

the breakfast was great and the bed was perfect for my wife who has a bad back.

nice and clean staff was great, nice gym and good breakfast. and wasn’t to far from new york.

hotel is new and still clean, nice breakfast and good gym

it was very clean, modern and the breakfast was great.

only dry cereal for breakfast or bread

free breakfast accessible

breakfast is orange juice and muffin in a paper bag

no breakfast like they said it would be and no coffee

was mentioned breakfast will be there, but it was just a cup of coffee and muffin and an apple juice tiny bottle

there's gyms and laundry downstairs

even though the gym was closed i liked that they had the lending locker open and also the snack facility

clean kitchen

great room with kitchen

home feel you get when you are here, all the conveniences that you need ( ie: wifi service, free laundry room, and a gym area to

good location (right next to path), helpful stuff, early check in and late check out

we had a suite that included a full kitchen with a full-sized refrigerator, sink, dishes, and living room space with a loveseat

good location (right next to path), helpful stuff, early check in and late check out

breakfast was awesome loved the gym and the staff was absolutely welcoming and accommodating.

location is fantastic. always good service, good breakfast, and comfortable room.

for a holiday inn the gym was pretty good

the room and breakfast were awesome

we also got an early check in and late check out due to our arrival flight from australia and late flight

good location close to path to new york friendly helpful staff comfortable beds good breakfast

breakfast area is little, but you can always take your food to the room, which is not a big deal

once for breakfast the variety of food was a little poor, but it was only 1 day

then kids running up and down the hall

indoor breakfast space consists of only 2 tables, which makes me wonder what people do during the cold

more seating in the breakfast area.

the free continental breakfast was great for the kids and reduced our meal expenses

gym was great

water/ice refill station on my floor instead of other hotels where i’m traveling to their gym to replenish myself

breakfast is pretty decent and works well for kids, breakfast staff is friendly

had art and a bar with fire place cute little orange bikes for free rental from the front desk even front desk

though i travelled solo, found many families with small kids, very family friendly hotel

i also saw a laundry area

there complementary breakfast is always ready on time and you can sit and enjoy your breakfast, there is plenty of

there was no pool in the facility.

staff was very friendly. breakfast was nice.

i got room with no hot water, sofa bed in bad state and kitchenette not working

the staff was friendly. breakfast was excellent. lady in breakfast area was polite and helpful.

breakfast was great, the workers were wonderful and it helped that there was a shuttle to times

breakfast could have been beteer.

like the number of outlets available in the room, the breakfast is good and the rooms are quiet

clean environment, access to a kitchen, full breakfast and family friendly atmosphere.

needs airport shuttle

eeseburger and fries) were excellent

room service knocked twice before the check out time to check whether we had left or not.

the decor is great, the bar had a fun atmosphere, and the staff were helpful

location is convenient, gym is new

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the road

took my kids to american dream and this hotel was 7 minutes away

the lounge/ bar was nice

my 2 kids and i had to stay in my friends room

when a family moved in next door, with kids screaming and banging on doors, i called down

it was wonderful to have a clean pool for the kids, hot tub was nice too. room was great

bed was super comfortable, and the room service

bar closed too early

the breakfast buffet could be better and there is no shower at the pool

kids loved the large pool

the breakfast was excellent

restaurant and bar offers a great selection without the overdriving music and attitude

it took a while to find someone to serve us for breakfast

prices for breakfast was a bit steep. rip in the sheets.

great hotel nice gym

starbucks in the hotel :) the gym is 24/7

the indoor pool for our grandchildren, enjoyed breakfast and hotel was clean, friendly and quiet

no room service but they did provide menues and suggestions where ro ordee from.

laundry was a bonus when into a lengthy holiday

coffee replenished every day and water available at the lobby,

the staff at reception was helpful and the gym was amazing.

you can do your own laundry for free

the full kitchen space and the size

kitchen equipment good and enough

kitchen, the pillows

great location, nice view at the outlets, great breakfast

handy having a guest laundry for extended stays

terrace bar was amazing - the best possible view, live jazz, good food and drinks

check in was easy and the rooftop bar was one of our favorites because of the view

we were eating breakfast there were kids playing on a piano in the morning room

bar is reasonable

the breakfast was amazing as well

pool was cold !!

did validate our parking, the gym was 24hrs, the staff were very friendly

friendly staffs,they are very helpful and understanding, i travel with my kids and they make it so easy for us to enjoy ourselves

the laundry room in this hotel is amazing

were no utensils in the kitchen with which to cook

the room was very spacious and there were vending machines/laundry machines in the same floor

however, there is no room for breakfast and only take-away food is supplied

i didn't have breakfast but my stay was very good.

one turn off is that the above room had kids running around for hours until 2am and the hotel staff couldn’t do anything

best thing in my opinion was the shuttle to time square

shuttle to airport was very helpful

door stopper hurt me and my kids since after the door closed, it was easily tripped on and definitely safety hazard

didn't know where me and my kids would sleep so i booked with them and almost couldn't but the guy helped me out and iis been a

the bar closed at 10 pm

inexpensive and easy to use laundry facilities on site - was a pleasant surprise

is a 'snack bar'

heated pool

were hoping to be able to go to the bar and get a nightcap for the night but apparently the bar tender called off and no one else was

the bar is a bit small and food selection limited.

their slogan whatever whenever obviously doesn t apply to room service requests

no room service either

the bar downstairs is pretty good too and the hotel is surrounded by our many good bars in

coffee bar in room with nespressso machine made the morning start great, nice shower

parking for truck and trailer.

it was right along the highway and there is no pet fee.

friendly staff, great location to the city, great price, breakfast was awesome!

loved having the pool and hot tub after a long day of travel

breakfast wasn’t free like most hotels

kids diving into pool

i couldn't use the pool .

laundry area needs to be clean more frequently

people where jumping up and down in the room above me and kids where running around every night

excellent especially if there’s kids around

also on the 2nd day of the stay we got only 2 bath towels for 3 of us “ because they were doing laundry “

i do wish the pool was a bit larger and also do you have an outside pool for the summer stays

they have a gym that they do not allow guests to use

the gym was small but still really nice to have

very clean, descent breakfast. staff super friendly.

outside had a lot of wear and tear, almost looked abandoned. the breakfast just okay.

it stated the pools and gym were opened and it wasn't

free parking. shuttle service. friendly staff.

got our room service done daily), the staff was friendly and the hotel shuttle could take us to/from the

their complimentary shuttle to mall and train station was perfect

loved that there was a restaurant and a bar in the hotel

room service did not pick up the phone

breakfast could have been better and more

fact the has a little kitchen,that does help alot for trips too cook ur own stuff saving money in food

not a lot really, no breakfast, no laundry supplies available to purchase

the room was huge which included a whole kitchen

great place with a kitchenette so saves on take out

aldi (thrice or even four times less expensive than in nyc), shop rite, gap and a well equipped fitness center ($10 entry fee)

- we also loved the laundry room for guests on the 9th floor, real good price and they sold everything to do it

my husband asked for a beer at the bar and they just have one brand beer (60minutes ipa beer)

shower pressure, location, charging for luggage storage and charging for early check in when the room was already ready

also great view and aldi near by, laundry and training gym are best

it was nice to visit a gym and dive into a swimming pool every so often

she gave us a late check out, since it was so late

was first class, privacy, location free grab and go breakfast, comfort, staff

grab and go breakfast included

told complimentary breakfast, should be made aware its just muffins and coffee, grab and go

rooms were nice, comfortable and having small kitchen was great to cook quick meals

the grab and go breakfast was enough as well

like the fact that you can bring your pets in due to cortina there’s no pool nor breakfast but is is safe and easy to get

the tub doesn't have a small shelf to hold soap bar or

no pool. no gym.and no breakfast. fue to cov.19

had a swimming pool and gym.

great place to stay… very friendly staff and great breakfast. hotel was clean and sanitary.

the gentlemen allowed early check in without any charges and advised on the bus

there was no place to keep luggage for early check in or checkout

free car parking was good

value for what you get - free wifi, free breakfast, shuttle bus to and from the city made life so much easier for us

asked about early check in they made us pay an early check in fee cash

concierge was incredible accommodating, the bartenders at the lobby bar were so professional, friendly, and knowledgeable

bar was closed due to a private event

the bed is so comfortable, the decor is beautiful, loved the barnyard door leading to the beautiful bathroom

we will go to this hotel again when we visit the kids in new jersey again

fabulous location - very cool interior - excellent and. beautiful bar - great art

the room wasn't made each morning and breakfast is just packaged muffins and granola bars.

room with a living room and kitchen

was fine except the room had a odor like a gym locker room

the kitchen

room having a full kitchen, all kitchenware has to be requested at front desk

there was plenty of space to sit and eat a nice breakfast

staff is very pleasent and room was very clean, it even had a kitchen with dishes!

breakfast wasn’t to good but all the restaurants around it makes up for it

everything was excellent breakfast was great, lots of options to choose from

short walk from walmart if you have a family and would like to cater for yourself ,it also had a pool

our arrival at the airport, we called the receptionist to book a shuttle for us to drive us to the kenilworth

the room was very nice and other amenities such as the gym and bar were a plus

the gym ud83cudfcb️‍♀️ 6

would help if the staff or when you book they let you know what time breakfast serves

was no breakfast

i had a party of 5 and it was more than enough room for my husband and kids

breakfast options were not the best.

staff, great location, decent breakfast selections for a continental breakfast, pool for the kids

breakfast could have been better

gym was closed

no crowd on the fitness room, which was only reason traffic to laundry room was tolerable

of the location is perfect for going into the city, and the staff was great with me and gave me a late check out without complaint

limited fitness center with missing weights

breakfast was quite limited in options but we've notcied that us breakfast standards are different

staff, clean room, really close to the bus stop to go to ny, is 8,50 adults and 3,90 for kids 3-11 round trip

i love the george, is the perfect spot to stay with a superb breakfast

the complimentary breakfast was refreshing

my room was clean and well appointed, the common areas cozy, and the breakfast buffet was delicious

staff and breakfast were fantastic

the complimentary breakfast was nice and of high quality, it would have been nice to have eggs and bacon available

parking is bit confusing, kind of hard to get to.

big parking garage

no room service or any type of food available really

was great and i was able to relax and be able to do my work and have no problem looking for parking i know because of covid-19 the area of the lobby was pretty much isolated but i don t

housekeeping staff is amazing, the location is perfect for restaurants, and the starbucks coffee bar downstairs is very

major downside is that the bar only carried shelf liquor and did not include brand liquor

breakfast was good and the rooms were nice and clean

fitness room was nice & the parking accommodations was convenient

breakfast was not nice.

friendly staff, at the open style bar made it easy to talk to them and other

were able to accommodate an early check in & a late check out

i didn't mind cause kids are small

offers breakfast & a late check out of noon

the rooms the pool the gym

breakfast was good. pool table was a great addition

everything , the room , the elevator, the pool , the food everything was amazing

location and breakfast (loaded with options).

the pool is nice and warm

clean private location and pool was great.

loved the free parking, indoor pool, glass elevators through the beautiful lobby, very large room (2 room king beds), free

swimming pool and gym which we enjoyed using

no mini bar in room & tv by bed didn't work

the ferry is around 9 usd per person for only one way, our luck was that around the holidays the kids were free, but for a family with kids would cost at least 25 usd one way, so if you add this

great staff. i like the fact they called out to see if the room service appropriately fine.

that can be transferred into a bed-that was nice and a bit money saving for family staying with kids

the waiter a bit longer to serve us as it appeared that he had to travel back and forth to the kitchen

nice bar on site

there’s no other activities for kids so my daughter was not happy

family & i decided to escape for a bit due to our kitchen renovation & it was amazing, so nice & quiet room, we also had chance to enjoy the pool ,

breakfast have many choices

ambiance, room service, location to all attractions in lower manhattan and local subway lines

comfortable beds and the suites are perfect for a family with two small kids

junior suite (2 double beds) was terrific for our family with two young kids

went with my two kids

the shower was excellent and the gym brilliant

i have diabetes and there should have been other options for breakfast

the bar is open all day but the restaurant is only open for breakfast, lunch and dinner

great views and ac in the tent, boxes breakfast and coffee in the am

like a spa experience

breakfast could’ve been more. it wasn’t a breakfast in my opinion it was a morning snack.

did not have breakfast in hotel. ordered room service twice. very good.

excellent gym, friendly and accommodating staff.

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excellent staff. nice facilities. good bar and restaurant.

bills bar closed too early on a saturday night

the bed, the view, the room, the free laundry, the helpful staff, the bathroom; it was all lovely

gym could be improved and provide additional equipment.

elevators are all on 1 side of the hallway so you don't get confused when exiting ud83dude02 the bar called o'hara is across the block and has a great vibe, friendly people

fine facilities but although we stayed for seven nights, supposedly due to covid, there was no room service at all during that stay

all you need hotel - great location, staff, services, rooftop bar etc. best hotel in ny.