super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

breakfast bar with nice selection of food

large room, very quiet, bar and breakfast available. rooms bright and well appointed

very nice front desk staff as well as the folks working behind the lobby bar very friendly

great addition with the bar and food

the noise and no free wifi.

the staff was outstanding, the bar food was generous and tasty at shaughnessy s, and the hotel rooms were luxurious, peaceful

the room service food was good, and overall everything was very clean

my family really likes the gym which is very well equipped

heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people breakfast should be

very nice gym with a large variety of new equipment

the hotel does not have a laundry service

if you have kids and want to sleep, this is not the place for you

location is about a 20 minute walk from the dome but they also provide a shuttle.

is not so easy to get hold of the airport shuttle, which is often not available

no towel in gym, no milk for coffee, no breakfast, large garbage can in front of room door

no breakfast

on-site laundry was super convenient and easy to use and continental breakfast was good

gym was closed for no reason, no notice on the website

the room was spacious and clean. the laundry facility was also very nice.

great omelette for breakfast. very friendly kind staff. love the historical hotel.

complimentary breakfast, spacious king suite, locked outside doors

and breakfast

appreciated the early check in and friendly professional staff

to get outlets turned on (loose connections caused by the bed bumping up against the outlet), the fitness center is apparently closed indefinitely, there were no hot breakfast options provided, and

the pool was nice and warm and opened until 10pm

the reason i took my kids there was for the heated pool and that was a bust

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

the pool was nice and the maid's were amazing. very kind and professional

morning staff at coffee bar was lovely and welcoming

the breakfast bar had pre-made sausage biscuits, and there were egg patties you could add on top

the pool and proximity to places.

the pool was also disappointing, but glad you had one for a quick exercise dip

breakfast was okay, it would have been nice to see scrambled eggs, bacon strips, sausage patties,

very very small pool

excellent hot breakfast including scrambled eggs, sausage, and waffles, room was small but very clean and new

the desk clerk at check-in didn't know there was a fitness center

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

hotel was clean and quiet. good breakfast.

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to use

the pool, with the floor to ceiling windows gives

the room was clean and comfortable. the bathroom was very nice, as was the gym.

awesome stylish hotel. amazing gym with new lifefitness machines. great pool.

has a small pool, which was perfect for my young kids

pool table. place looked great. room beds and pillows very comfortable.

clean, staff from front desk to the women passing out water bottles at breakfast were very friendly and helpful

the pool being open but i understand cause of covid

nice to have gym to use as not that suitable to run outside

breakfast was good

guest laundry facility was good and appreciated

kid friendly! cleanliness. free drinks at the bar and great breakfast

we have four kids and we were all very comfortable

very clean, nice rooms, enjoyed the complimentary drinks at the bar for customers.

breakfast was amazing!

was hoping for a hot tub in pull area while the kids swim

the indoor pool could have been warmer. it was heated, but not as much as we like. minor point.

family loved the pool

delicious satisfing breakfast

the room i stayed in was really large (king sz bed), check in/ out was easy, there's a small pool and workout

the pool was great

we didn’t have breakfast there but it’s great that they provided it

the rooms are clean and comfortable, the beds are soft and warm, the breakfast choices satisfy our different interests and tastes

it’s beautiful, breakfast was great & coffee on the

great restaurant and bar attached to the inn.

love the woman who takes care of the breakfast buffet

so we can watch something different than the kids

at the front desk was very polite, helpful, and i appreciated the early check in as i traveled for a surprise birthday party

it was the worst, and believe me, when they read this, they will know and blame it on unruly kids deciding to have a halloween bash and ruin the whole night for all the paying guests, i can

was a perfect stay with nice room with free hot breakfast in the serving and full speed wifi

staff was very accommodating to our early check in request.

very clean room. really good breakfast.

clean and new looking room. nice breakfast

breakfast, bed comfortable, quiet & close to a lot of stuff

the breakfast was wonderful

clean, modern, very comfy beds, great breakfast

jeff, jim and bryan were excellent drivers for the shuttle service

shuttle service was a definite perk to get us to a show downtown stress

everything was great..shuttle guy was great

99 for the breakfast

great location and very pleased they had a shuttle to the airport

breakfast was good

if you have kids with you, dont stay there

the gym also had a nice mix of equipment

the breakfast staff were also friendly and helpful the day staff organised our shuttle back to the airport and allowed us to check out an hour later than normal to coincide with

for a taxi to pick us up at the airport since our flight arrived at midnight (which was after the shuttle they operate ended)

shuttle to the airport was on time and a pleasant experience

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was really loud in the morning

breakfast was limited

the free shuttle and long term parking.

more options on breakfast

breakfast was basic - fresh fruit and yoghurt would have been nice

the hotel breakfast was less than desirable

breakfast was only two hrs from 7 to 9

clean nice stay, breakfast - toast, cofee, juice and cornflakes

also, no eggs at breakfast, they had coffee, breads, fruits, and waffles (which you can't go wrong with) but not hot

location, clean hotel throughout, beautiful pool/spa and patio, nice workout room, cute little bar, relaxing lounge, restaurant, and delicious warm

gentleman at the front desk was wonderful, they kept the pool open later without my even having to ask for my kids, he was very sweet and kind and super

pool and hot tub was lovely. quiet hotel over all and late check out was so nice.

renovations were very nice. gym facility is a plus.

pool n spa are

breakfast and availability of coffee all day

and they also provided free breakfast

clean and quiet good breakfast

breakfast was nice and well accommodated

breakfast could be better

and the little boxes they give when we were leaving the hotel were a big suprise for my kids

close to airport shuttle pick up/drop off comfortable beds!

pool floor gets way to wet when lots of kids are in there

allowed an early check in which was really appreciated

the kind staff to the ready hot tub, to the cool pool to the fresh breakfast, i could not say anything more about how great it all was, props to wade

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

i was able to get a early check in so i could get to school and work on time

security curtain in room was torn, only one operating piece of equipment in fitness room and even that treadmill was jerky and

there’s a bar in the hotel with a pool table and also an indoor pool for the kids

breakfast was outstanding as was the girl who set it all up she was a great asset!

the pool is old and bit rundown. the fitness center is dumpy.

the pool and fitness room were shut down

we also loved the sports gym

the gym was super nice, very clean and offered freshwater towels and cleaning wipes

clean and quiet. incredible breakfast and lots of dining options close with discounts for guest

noisy kids in hallway.

so handy after being on the road for the kids to burn off energy

breakfast was much better than expected too

the breakfast was excellent. we enjoyed it.

great hot breakfast

machine was broken for breakfast

oh and the breakfast was awesome, loved the chef

staff was very nice, bed comfortable, pool and hot tub was fantastic

the kitchen was updated and fully equipped to make meals

the kids loved it as well

we chose a residence inn because it was a bigger space and had a kitchen

outdoor pool was not open during our stay

clean. good breakfast served early at 6:30am

the morning rush at breakfast - so we went elsewhere.

breakfast included, 24hr fitness center and plenty of parking

fresh fruit for breakfast would be a nice touch...

breakfast and location were also great

we couldn’t get in the pool because it was dirty, and they had a baseball team there and the kids were going around knocking on peoples door and running and no supervision at all

clean, nice room. pool and fitness room were appreciated.

my kids loved the indoor pool

clean, nice room. pool and fitness room were appreciated.

loved their outdoor patio and pool

hot breakfast

gym was great(a little small) but it got the job done

very clean, new laundry room, coffee and tea day and night. the price.

doven is really nice and help for upgrade, the continental breakfast is super, nice location and 3 years old hotel

toaster for breakfast should be upgraded too slow not hot enough that's it but all was perfect pool was great

place is very old and i did not feel safe staying here with my kids

didn't feel safe with our kids at this place

kids making noises

cleanliness, upgraded newness of the room, friendly staff, no pet fee (my dog travels with me), rate compared to other hotels/motels

kids running and screaming

full kitchen. nice room. great rate

skimpy on the breakfast

misunderstood the breakfast offer

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

breakfast could be better but you can cook in the room.

from the front desk there were young people hanging around the elevator when we got off and then kids were running up and down the hallway being noisy but at quiet time it was

large rooms, free laundry, full kitchen, nice breakfast

full kitchen

it had a kitchen! i did not expect that at all

we liked the amenity options: breakfast, gym, laundry room, kitchen area in the room.

breakfast in the a.m. always helps. friendly and welcoming staff.

did not like that the front desk worker told me the fitness room lock was malfunctioning and i could not use it, when the night before i was directed

not many room comes without the basic bar fridge, microwave and coffee maker

bar at the onsite restaurant daniella's is always fantastic

the staff and the restaurant was amazing if it had a pool and a fitness center it would be like a mini

stay, pool and fitness center very nice and super clean

was very pleasantly surprised by the breakfast options

laundry services were very helpful

the location is great. the breakfast was really good.

staff helpful. rooms great. spacious bathroom. breakfast good.

nice hotel. breakfast was good. peaceful room.

the bed was awesome and the breakfast was good

is very friendly, ficility was very clean, breakfast was good, and setting was nice and quite

breakfast was very good. lots of choices. the rooms were exceptional and very clean.

free breakfast was excellent

the person driving the shuttle the morning we left was rude and careless with our items

everything was lovely and breakfast was the best we have had in a chain hotel.

also has a gym, laundry room, and convenience store for snacks

if only they had an indoor pool...

beds were very comfy, the breakfast selection was excellent

we were supposed to stay at the casino but due to covid and my husband misplacing his id we were not welcomed there

went through booking and called to talk to a receptionist, i told them i had my 4 kids and husband staying i was told it was fine, then i get to the hotel swipe my card even after

its not a place i would stay with kids again

the pool, hot tub and free freshly baked cookies each night were my daughter's

the pool was closed for renovations during our stay ud83dude29

breakfast was great, room was nice and clean, excellent stay.

indoor pool, gym, bbq station outside the building

pool was nice as well, gym looked well set up, and they offered complimentary water and fruit/snacks

the complimentary breakfast was great with lots of options & there's plenty of seating

the pool was a great perk and having a small kitchen

wifi seemed to cut out frequently.

free breakfast made this choice a good value. location was close to work.

clean. great comfortable room. convenient location. nice breakfast.

room is clean with good wifi park at your door value for money definitely coming back

nice flat screen tv and strong wifi

rate the breakfast as we packed up and got back on route, but usually enjoy the continental at your express

we didn't have time to utilize the restaurant, bar or pool, but rooms were nice and clean and front desk staff was friendly and helpful

staff was friendly and cook to order breakfast was reasonable and good.

pool was closed, gym had one machine, bar was closed

was clean and definitely met my expectations; however, could offer more options for breakfast

nothing for kids, although my stay was very short so it did not matter much to us

floor above me must of had kids that loved jumping off the bed

plenty of good parking with close and secure entrance

clean, comfortable, safe room. my kids love the breakfast! beds are super comfy.

the second morning there was a group of about 25 kids eating

enjoyed the spacious room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

cleanliness of room, location to highway, pool for the kids

kitchen was fully stocked

nice to have a kitchen and couch

i liked the kitchen equipment, the bathtub size, the bed/pillows and location of the place

not too bad for a 2 star! i got to do my laundry!

the shuttle service to the airport was first rate!

good and delicious breakfast. good location and clean.

beds are so comfortable and the breakfast is delicious

the staff and breakfast

location, offered breakfast, swimming pool and gym access

quiet and close to the airport with shuttle service.

staff was helpful and friendly; comfortable beds; free shuttle to and from airport and affordable long term parking for our car while we are away

the front desk person was fantastic. and the shuttle driver bill was awesome as well!

airport shuttle service starting at 4am was great

didn’t let my kids sit on it

they also provide pretty decent breakfast buffet

breakfast and laundry.

clean hotel, friendly staff, great variety at breakfast, comfortable bed!

great breakfast selection, comfortable room

pool was clean, fitness room clean, hallways, elevator the bedrooms, all very clean

i love the spa tub

are always clean, we’ve stayed in the spa room twice now and it’s been great everytime

spa tub was amazing

lots of room to park boat

to leave early my partner got sick but we enjoyed the time we had spent many hours in the tub (favorite

breakfast was decent and enjoyable but needed someone in the breakfast room on weekends to keep

the breakfast included was very disappointing

wasn’t aware there was breakfast

breakfast was terrible. coffee and juice were watered down. not many food selections.

but there is a restaurant and bar on site

breakfast bar was just ok.

didn't have breakfast, but it smelled awesome!!

horrific near the laundry room and gym

this place also includes a gym, laundry facilities and free breakfast

the window didn’t open and we had two little kids who finally fell asleep so we sucked it up

breakfast room was lovely and the food was good

the breakfast in a bag was very well done

staff, lots of place to park our truck and trailer, quiet surroundings

the continental breakfast was complete.

the staff, breakfast and pool

in the hotel bringing own beverages into lobby area other than that need it was great oh and a pool open till

breakfast was excellent

clean, bed very comfortable, staff very friendly. excellent breakfast!

large room,clean,good breakfast selection

doctor appointments (she lives 3 hours away), to excellent restaurants, and to a couple of casinos

lady in the lobby for breakfast was absolutely fabulous

the pool looked dirty, didn't use it

if i had any complaints i would say the chlorine in pool was a little overwhelming.

everything was good jacuzzi heated pool food

lots of kids from a baseball tournament but still was fine. just very crowded.

big ,it was set up nice loved the kitchenette the staff was really friendly , breakfast was nice kids loved the pool

our kids loved the pool too

everything else. breakfast was good.

kitchen was well stocked with everything we needed

this particular time i was in no hurry and was able to enjoy the breakfast and pool

close nice eatery’s, 15 minutes to state fair, pool, hot tub, very nice hot breakfast included

we loved the location, the pool and staff!

indoor pool--water was warm; great breakfast

clean, indoor pool, breakfast.

breakfast selection was decent

pool

that the pool wasn't open

i think this hotel allows anyone to use the pool so it was a lot of family and kids there but it didn’t bother me

pool was kinda dirty

was fabulous and the spa an added treat

there information about pool rules, but we were surprised there was no pool at this location.

spa is close to rooms - was nice to spend time together and not have to worry about anything

leisurely pace for guests. never felt pressured. gardens, of course. spa facilities.

the spa services were also excellent

small lounge bar and an in house kitchen with a menu were unexpected but welcomed and the food and drinks were

the hot breakfast was a nice treat -- different offerings each morning. the bed was super comfy.

a larger menu at the restaurant bar would have been nice.

workout room was clean and breakfast bar was great

clean, clean, clean!!!! great breakfast!

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

late check out was able to leave at noon. laundry on my floor.

motel which current ownership and management have made quite nice and kept clean -- swimming pool, gazebo, knotty-pine paneling, comfortable beds, modern shower, cable, ac and free parking

i was disappointed that the pool was not available.

we were in the middle of a heat wave and the pool was empty and not available

they had a pretty heated pool

old school charm of fingerlake motels. love the pool!

keeping my belongings in my boat because they have many cameras in the parking area

breakfast was great - there were 3 of us and the room was great and loved blackout curtains.

breakfast was a little sparse

no towels in the room, but the laundry room door was open so got them myself

a better choice for breakfast such as waffles and fluffy scramble eggs fruit cup bananas