heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people breakfast should be

whene we ask from room service by telephone we didnt get response

hotel bar said online that it was open until midnight along with the hotel employee at checkin

went to the bar and the young lady who served was awesome

ordered room service and my pizza was gross

that breakfast included eggs and sausage as well as typical continental breakfast items

location is fantastic when you come with kids

the kids slept on the pull out sofa

it was great for my kids

breakfast buffet is a bonus with great options available

pool was

bar was awful

morning staff at coffee bar was lovely and welcoming

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

the pool was nice and the maid's were amazing. very kind and professional

breakfast and pool

pool area a bit small

breakfast and pool

great front desk staff and breakfast.

pool was ok for a short cooling

breakfast,, but lots of coffee and tea

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

early check in when we happened to arrive early for a syracuse university football game.

they were extremely flexible and accommodated our early check in request

no towel in gym, no milk for coffee, no breakfast, large garbage can in front of room door

easy to get to. room was clean, nice. good breakfast. front desk staff very nice.

clean. good customer service. easy to find off rt 81. fantastic breakfast

asked the milk for coffee they locked the fridge and nothing was on the breakfast only cold coffee and few danish

fitness center was small, but still had two machines that my wife and i could use

hotel was clean and quiet. good breakfast.

great addition with the bar and food

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

large room, very quiet, bar and breakfast available. rooms bright and well appointed

breakfast parking gym the bed was very comfortable

very nice front desk staff as well as the folks working behind the lobby bar very friendly

was cold heat did not work, had to move my kids to another room at 1am and they had zoom classes at 7 am room was dirty

proximity to syracuse university. also the gym was surprisingly outfitted with equipment.

the ev charger was very slow and i would have had to stay there for two days to fully charge my car

the hotel does not have a laundry service

is not so easy to get hold of the airport shuttle, which is often not available

the pool, with the floor to ceiling windows gives

the room was clean and comfortable. the bathroom was very nice, as was the gym.

awesome stylish hotel. amazing gym with new lifefitness machines. great pool.

has a small pool, which was perfect for my young kids

pool table. place looked great. room beds and pillows very comfortable.

easy to get to and free breakfast

beautiful clean property, good breakfast spread, kids enjoyed the pool, nice comfortable beds

kids above our room - dragging chair across floor late at night

kid friendly! cleanliness. free drinks at the bar and great breakfast

room service was amazing. food was great and hot

breakfast, bed comfortable, quiet & close to a lot of stuff

breakfast was plentiful and very good

super friendly staff. good breakfast.

clean, modern, very comfy beds, great breakfast

clean and new looking room. nice breakfast

the pool and cleanliness of everything was great

variety breakfast, size and room quality , clean , jacuzzi & pool

the shuttle is also pretty useful

wish had free breakfast option

to airport and all employees were great and polite and helpful bar was great and so was the band that played that

the breakfast staff were also friendly and helpful the day staff organised our shuttle back to the airport and allowed us to check out an hour later than normal to coincide with

good location near airport with free shuttle

great location close to the airport. the breakfast and the gym were great

only problem was with the shuttle service, when you go on line you get reservations not the hotel lobby

cleanliness and great breakfast

denny’s near by airport shuttle available staff friendly & accommodating

free shuttle to airport

breakfast was limited

breakfast isn't really breakfast but that's okay i planned on eating elsewhere.

the free shuttle and long term parking.

we did not take advantage of the gym,, pool or business office

access from highway, big rooms, immaculate, big clean pool and fitness centre, lots of variety for breakfast, amazingly friendly

clean, specious, friendly staff, free parking, free wifi, bets are not allowed, free tea and coffee counter at the lobby

hot tub and pool

the kind staff to the ready hot tub, to the cool pool to the fresh breakfast, i could not say anything more about how great it all was, props to

we loved the size of our room. the staff is always friendly and the breakfast is delicious!!

laundry facility on the same floor as our room was very convenient

functioned great - pool, room, breakfast, gym

staff very friendly and breakfast very good.

pool was very small

breakfast was excellent

called ahead of time to make sure there was a continental breakfast the gym facilities were up and working and none of that was available when i was told by sarah it was

breakfast was very good and had a great variety of options

i didn’t realize the pool was an outdoor pool.

may have read it wrong but the pool was supposed to be inside ud83dude14 i did love the gym and wish they make a part for littles

wifi was a bit weak

breakfast was a bonus

free breakfast made this choice a good value. location was close to work.

room is clean with good wifi park at your door value for money definitely coming back

the breakfast had a lot of different things to

bar at the onsite restaurant daniella's is always fantastic

fitness center was not well equipped and machinesee were not maintained.

breakfast is a great bonus

breakfast in the a.m. always helps. friendly and welcoming staff.

i did not eat breakfast. the fornt desk staff was excellent

gym was out of service pool doesn’t work

there's also a bar that opens around 4pm

pool was closed, gym had one machine, bar was closed

the bar to restaurant wasn't open (strike

was clean and definitely met my expectations; however, could offer more options for breakfast

i liked the kitchen equipment, the bathtub size, the bed/pillows and location of the place

beautiful suite with a spacious and really beautiful full-size kitchen

i have also enjoyed the food from the kitchen which is included in my room fee

nice to have a kitchen and couch

spacious, clean rooms, good breakfast

there could have been more staff handling the front desk and the breakfast area.

i wish they had juice boxes at least to give to the kids

we were there, which wouldn’t have been great for the next guest as i was unable to keep my kids off the sheets and so it wasn’t clean by the time we left (and i doubt it got changed again

cleanliness, service, friendliness, convenience, breakfast, you name it

my kids and i were bitten by bed bugs.

not too bad for a 2 star! i got to do my laundry!

wasn't so much the hotel, but there were a group of very loud and unruly kids in the pool screaming, so i couldn't go back swimming and the came down to the lobby barefoot, wasting

the pool was great

delicious satisfing breakfast

went swimming in pool with daughter had other guest come in drinking blaring music had to leave

the indoor pool could have been warmer. it was heated, but not as much as we like. minor point.

clean nice stay, breakfast - toast, cofee, juice and cornflakes

improvemant of breakfast is needed

the hotel breakfast was less than desirable

could of had a better breakfast station.

breakfast was only two hrs from 7 to 9

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

breakfast was nice and well accommodated

and they also provided free breakfast

clean and quiet good breakfast

breakfast could be better

breakfast and availability of coffee all day

i was able to get a early check in so i could get to school and work on time

the email they sent they informed me that the pool and fitness center was unavailable due to construction so that was a little disappointing

the pool and fitness room were shut down

the pool was not open and neither was the fitness room

i was hoping for a bigger breakfast. but that's ok

my kids enjoyed the pool and the staff were very friendly. i also love the location

the pool area and the gym were nice and clean.

outstanding front desk and shuttle staff

renovations were very nice. gym facility is a plus.

pool, ease of access to car and close by parking.

tub and pool are great, well stocked with towels

property had a two bedroom apartment small but just right a little kitchen with everything you need and rooms were separated in different buildings i loved that

person whom stayed in the room before me rag still on the shower upon checking into the room no pool worked no fire pit no jacuzzi worked paid for a price had free cancellation but not refunded

the kitchen was updated and fully equipped to make meals

we chose a residence inn because it was a bigger space and had a kitchen

comfy bed. having the kitchenette. 1st floor room available. location.

nothing was open...pool, fitness room, bistro.

the color of the pool water, it looked dirty

my kids loved the indoor pool

my kids loved the indoor pool

loved their outdoor patio and pool

breakfast was great

i wish they offered a milk alternative for breakfast.

machine was broken for breakfast

the breakfast was excellent. we enjoyed it.

it was very clean room were nice and a awesome breakfast for a hotel

kids u supervised running around

kids running around screaming and knocking on doors

like kids pulling fire alarms all hrs

place is very old and i did not feel safe staying here with my kids

they can'ttake responsibility and fix the issue when they have kids pulling fire alarms 2 times in one day and refused to give me a free night over it that's

liked the kitchen area the refrigerator was full size

nice there are laundry facilities on site

full kitchen. nice room. great rate

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

breakfast is minimal, but for the price of the room, acceptable

room, breakfast, gym

we've enjoyed and loved our stay... hopefully with swimming pool and a bigger gym

nice hotel. breakfast was good. peaceful room.

messaged them several times with questions and no response, but the service, the cleanliness, the breakfast, it was like being at a resort

the bar closed at 11, we would have liked to sit and watch the rest of the basketball game at the bar

breakfast had a wide variety and the staff was amazingly friendly

friendly, professional staff. good breakfast.

the pool is very small.

everything was great good breakfast good restaurant close buy.

me and my family went to the swimming pool and the fitness room and had a lot of fun

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

my kids used the pool (no diving as its shallow and small, but clean

overall accommodations were excellent and pleanty to eat for breakfast.

clean, quiet, great breakfast

clean. good breakfast served early at 6:30am

clean, comfortable, convenient, friendly and helpful staff, wonderful pool and gym, nice business room, delicious breakfast and cookies and coffee available complimentary

great pool and gym

looks new,great breakfast in the morning,excellent staff,excellent facilities of pool and gym

bathroom was bigger than i expected and gym was not

so close to highway, quiet, comfortable, good breakfast

location, offered breakfast, swimming pool and gym access

have a shuttle to the airport which is only about a mile away - very convenient and they came to pick me

heated and well kept indoor pool excellent warm breakfast

empty in the gym breakfast was barely ok

proximity of restaurants, etc., the pool!

didn’t let my kids sit on it

said he could not stay in the fitness facility very long, as the room is connected to the laundry area and the heat from the dryer units made the fitness area very hot

the only thing was the tv in the living room didn’t work so the kids didn’t have a tv to watch but it was ok because they could lates most of the time

even though flight arrival was very late at night, hotel shuttle was made available and reasonably prompt

excellent location close to everything, thru way, casinos, destiny usa

i liked the pool and how the facility provided pool toys for the kids.

everything.the pool the most for the little one.

breakfast wasnt the best but hey its complimentary.

easy access, clean, bed was very comfortable and love the extended stay design, kitchen, living room bed and

the room was a suite, great value. nice pool, friendly staff

that there was a little gaming area for the kids, the staff that was on that night took the time to play a game of foosball with my son

no turkey or beef products for breakfast

the room was cozy and comfortable. the breakfast was very delicious.

free breakfast (healthy options) and free coffee/teas in lobby

extremely friendly and helpful staff if you have kids there is plenty for them to do

it was nice that they gave solar eclipse welcome backs and decor was cool. the gym was decent

it was a bottle of water, muffin, and a granola bar inside a brown paper bag

its not a place i would stay with kids again

the pool was closed for renovations during our stay ud83dude29

cleanliness, location bar on site and restaurant

nothing complains could perhaps add plain

we were able to have a late check out and

convenient parking just outside

parking by room entry door

i didn't worry about parking here

the room was so nice,we had a suite, so there was a full kitchen with a dishwasher and garbage disposal, full size fridge and stove top and microwave

it was clean, quiet, and it had a good breakfast

modern,clean, pet friendly, noon checkout, and kitchen with plates, silverware, etc

breakfast buffet was outstanding

the rooms were clean, breakfast was good and the front desk people were great

great amenities and a perfect restaurant and bar next door

was comfortable, room was clean, the staff were great especially the breakfast attendant

breakfast was great. location is near everywheres i wanted to go.

it’s beautiful, breakfast was great & coffee on the

on location was expensive as hell but tasty and had a great vibe is you just want a drink at the bar solo-traveling

they also provide pretty decent breakfast buffet

breakfast and laundry.

clean hotel, friendly staff, great variety at breakfast, comfortable bed!

great breakfast selection, comfortable room

pool was clean, fitness room clean, hallways, elevator the bedrooms, all very clean

i love the spa tub

are always clean, we’ve stayed in the spa room twice now and it’s been great everytime

spa tub was amazing

lots of room to park boat

to leave early my partner got sick but we enjoyed the time we had spent many hours in the tub (favorite

breakfast was decent and enjoyable but needed someone in the breakfast room on weekends to keep

the breakfast included was very disappointing

wasn’t aware there was breakfast

breakfast was terrible. coffee and juice were watered down. not many food selections.

but there is a restaurant and bar on site

breakfast bar was just ok.

didn't have breakfast, but it smelled awesome!!

horrific near the laundry room and gym

this place also includes a gym, laundry facilities and free breakfast

the window didn’t open and we had two little kids who finally fell asleep so we sucked it up

breakfast room was lovely and the food was good

the breakfast in a bag was very well done

staff, lots of place to park our truck and trailer, quiet surroundings

the continental breakfast was complete.

the staff, breakfast and pool

in the hotel bringing own beverages into lobby area other than that need it was great oh and a pool open till

breakfast was excellent

clean, bed very comfortable, staff very friendly. excellent breakfast!

large room,clean,good breakfast selection

doctor appointments (she lives 3 hours away), to excellent restaurants, and to a couple of casinos

lady in the lobby for breakfast was absolutely fabulous

the pool looked dirty, didn't use it

if i had any complaints i would say the chlorine in pool was a little overwhelming.

lots of kids from a baseball tournament but still was fine. just very crowded.

big ,it was set up nice loved the kitchenette the staff was really friendly , breakfast was nice kids loved the pool

our kids loved the pool too

everything else. breakfast was good.

kitchen was well stocked with everything we needed

this particular time i was in no hurry and was able to enjoy the breakfast and pool

close nice eatery’s, 15 minutes to state fair, pool, hot tub, very nice hot breakfast included

we loved the location, the pool and staff!

indoor pool--water was warm; great breakfast

clean, indoor pool, breakfast.

breakfast selection was decent

pool

that the pool wasn't open

i think this hotel allows anyone to use the pool so it was a lot of family and kids there but it didn’t bother me

pool was kinda dirty

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

late check out was able to leave at noon. laundry on my floor.

no towels in the room, but the laundry room door was open so got them myself

a better choice for breakfast such as waffles and fluffy scramble eggs fruit cup bananas

keeping my belongings in my boat because they have many cameras in the parking area

staff was so welcoming and made me feel at home they also made complimentary breakfast for my partner early because he works so early in the morning

was amazing, rooms looked and smelled clean, very close to gas stations, food, tackle shops, laundry mat,

everything was good jacuzzi heated pool food

preordered room service for a specific time and it arrived 30 minutes late

no room service for a late night snack.

the spa services were all booked in advance

was fabulous and the spa an added treat

the outdoor hot pool was incredible

old school charm of fingerlake motels. love the pool!

we were in the middle of a heat wave and the pool was empty and not available

pool was closed and no continental breakfast all of which were due to covid precautions which is

they had a pretty heated pool

clean with friendly staff. nice pool