i was able to eat breakfast in the room which made things easier for me

bed, clean and modern room, small fitness center, and decent breakfast

rooms are well decorated, the bed was comfortable, fitness center was nice

great restaurant and bar attached to the inn.

the fire pit at the bar was really nice to hang out

delicious satisfing breakfast

went swimming in pool with daughter had other guest come in drinking blaring music had to leave

the room was clean and comfortable. the breakfast was excellent with many options!

and bedding *beds were comfortable *employees are extremely helpful and kind *good location *nice breakfast with many choices i can’t say enough positive things about this hotel

the room i stayed in was really large (king sz bed), check in/ out was easy, there's a small pool and workout

pool was very small

we were able to get a late check out and the front desk assisted with my questions over the phone

the pool being open but i understand cause of covid

room was small, a cot was unavailable, because of covid the pool had to have reserved limited time frame ud83dude41

liked to know my guest (my photographer at my wedding, who has no arms) was able to do an early check in, and i called weeks in advance to do this

the rooms were clean, breakfast was good and the front desk people were great

beautiful room, great kitchenette, clean and comfortable.

heated indoor pool and gym somehow managed to be vacant for us at times we used it (and occupied by 1-2 families whenever

pool was nice as well, gym looked well set up, and they offered complimentary water and fruit/snacks

large room with a full kitchen. very comfortable bed convenient location

coffee and cookies and the gym because you need a gym when you eat cookies :)

hot tub was not working, our room service order was never put in we had to order outside of the hotel and never got to eat until

restaurant and bar were closed

that is a great feature especially when they needed to reach me while i was putting my kids to sleep

front desk was not very informative with information about when the bar was open till or surrounding things to do

large suite, great location, clean, friendly, laundry facilities, breakfast included.

they had everything from pool to gym etc

we liked the amenity options: breakfast, gym, laundry room, kitchen area in the room.

my kids loved the pool and breakfast.

free laundry facilities

i had a few un happy kids

breakfast was better than most hotels of this class

especially when we walked in to find 11 big kids swimming too and could barely get in

my kids used the pool (no diving as its shallow and small, but clean

in the lobby kids running around screaming

the pool is very small.

me and my family went to the swimming pool and the fitness room and had a lot of fun

doven is really nice and help for upgrade, the continental breakfast is super, nice location and 3 years old hotel

gym was great(a little small) but it got the job done

gym & pool

clean and easy access to hwy's. staff at desk friendly. free parking was nice as well.

the kids loved the pool, we loved having the restaurant on site for dinner and drinks, it was relaxing

also with other kids playing knock and run all night

bar has a new rule in place where the bartender must measure out the drinks

was exceptional, the pool and hot tub were clean and great for the kids and the breakfast was so delicious

looks new,great breakfast in the morning,excellent staff,excellent facilities of pool and gym

they had a pay laundry

was very pleasantly surprised by the breakfast options

pool. breakfast

great pool and gym

the pool is old and bit rundown. the fitness center is dumpy.

was great, had something all my kids liked (with 4 kids this is not always the case) the pool was great as

everything was lovely and kids enjoyed the breakfast selection very much

the complimentary breakfast was way better than what i thought it was going to be

indoor pool was perfect for my kids

breakfast could be better

and they also provided free breakfast

breakfast was nice and well accommodated

clean and quiet good breakfast

breakfast and availability of coffee all day

kids and i did not sleep at all the night we stayed

i didn’t like that he kept trying to come up to my kids either

so we can watch something different than the kids

this as a quick stop for the kids to sleep the night

staff was very accommodating to our early check in request.

the continental breakfast exceeded my expectations

breakfast was great

the breakfast was very good and the bed was very comfortable.

oh and the breakfast was awesome, loved the chef

the breakfast was excellent. we enjoyed it.

selling coffee packets from vending machines in the laundry room is very tacky.

the kitchenette was perfect for a short stay. i especially liked the full size refrigerator.

low cost, great to have a kitchenette, spacious

no breakfast as advertized

the room, especially the kitchen, and the staff!

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

place is very old and i did not feel safe staying here with my kids

kids making noises

the late check out

like kids pulling fire alarms all hrs

my kids kept asking me why i was so cheap

free breakfast was excellent

the free breakfast, happy hour, comfortable beds, spacious room with suite.

the breakfast area was so full we couldn't find a table.

it included drinks for certain times and had breakfast and a

the room was very clean, the bar with free alcohol drinks from 5:30-7:30pm and snacks was very nice

i was able to get a early check in so i could get to school and work on time

nothing was open...pool, fitness room, bistro.

the color of the pool water, it looked dirty

we couldn’t get in the pool because it was dirty, and they had a baseball team there and the kids were going around knocking on peoples door and running and no supervision at all

pool and sauna not available due to covid guidelines

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed for the day

kitchen facilities were good, although we didn't use them

they have a grilling area and small sitting area by the pool

staff was very nice, bed comfortable, pool and hot tub was fantastic

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

comfy bed. having the kitchenette. 1st floor room available. location.

breakfast

also, no eggs at breakfast, they had coffee, breads, fruits, and waffles (which you can't go wrong with) but not hot

clean nice stay, breakfast - toast, cofee, juice and cornflakes

could of had a better breakfast station.

the hotel breakfast was less than desirable

eat group of kids), however after they left no one came to clean the tables

the staff is very helpful. the place is clean with good breakfast.

parking by room entry door

second, the music from the bar next store is way too loud especially if you have kids

pleasant staff, generous and plentiful free breakfast, free 24 hr coffee, well lite and safe parking, convenient side door access from the parking with your toom access card, lots of snack

the shuttle was very convenient and the driver was very accommodating

family fell asleep and college kids burst into the room at 1:30am as they were assigned our room when computers came back up

it happened to be a snow storm while i was here and the free shuttle took us to campus for our tour

location, shuttle, friendly staff, restaurant and bar

no microwave or fridge, with kids it’s hard

breakfast bar with nice selection of food

large room, very quiet, bar and breakfast available. rooms bright and well appointed

necessarily a negative, but just take note that there is no bar or restaurant at this

breakfast parking gym the bed was very comfortable

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

we did not use it but the gym room looked nice

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

breakfast,, but lots of coffee and tea

breakfast gym/fitness center room

rooms, super friendly and helpful staff and complimentary breakfast ud83dude0b free parking for hotel guests

plenty of plugs for my devices, good internet, good desk for working, good lights, good laundry machines, ice, fridge, and micro-wave

there are coin operated laundry room and exercise room

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

fitness center was small, but still had two machines that my wife and i could use

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to use

you have to pay for wifi in room

the room service food was good, and overall everything was very clean

wifi worked fine

heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people breakfast should be

was disappointed that all room service food

that breakfast included eggs and sausage as well as typical continental breakfast items

they let us have early check in

the bedroom was awful because of the traffic from the other room- not to mention the smells the kids would leave in there when trying to sleep

location is fantastic when you come with kids

smell of marijuana all night, staff has been informed could not find source. loud kids.

good value, spacious rooms, good enough breakfast, excellent central location.

breakfast and pool

pool was not clean 3

breakfast was mediocre

close to good restaurants and bar across the street

good location staff very great the pool absolutely perfect

the pool was nice and warm and opened until 10pm

the reason i took my kids there was for the heated pool and that was a bust

close to dinosaur bar-b-que and the bar strip, made for an excellent group road trip.

went to irish bar across the street

loved the bed. it was so comfortable. my daughter loved the pool so warm

the front desk staff were helpful and accommodating to our requests for early check in and late check out

amenities. a bar that stayed open past 9 on a sunday. food options. relaxing dormitory feel.

thought the bar menu was a little light.

the layout is gorgeous and the bar, outside lounge area, pool area and main lobby are gorgeous

from the lovely pool and gym, to the scrumptious breakfasts each morning, to the pleasant and helpful staff

room service was amazing. food was great and hot

very clean, nice property. nice pool. friendly staff!

give up the free happy hour for free faster wifi especially coming from out of country with young kids

pecially the omelets) snacks at daily reception well above average great gym and pool all front desk staff extremely friendly, helpful great 2 room suites very comfortable

not too bad for a 2 star! i got to do my laundry!

employee was very friendly and professional extremely quick check in and check out good breakfast comfortable

location to airport and their 24/7 shuttle service

they have an airport shuttle available, which we appreciated

the staff and breakfast

the location & i especially liked the shuttle to/from the airport

i liked that the hotel has a laundry room!!

i was able to cook dinner in the kitchenette

the kitchen utensils are not complete

even though flight arrival was very late at night, hotel shuttle was made available and reasonably prompt

hotel had a great location near the airport and offered a shuttle service within a three mile radius

the shuttle is also pretty useful

no complimentary breakfast, had to pay for it.

everything was just great. the breakfast was really good.

it was clean, room was large, and breakfast was fantastic.

they offered kids eat free with adult purchase in the hotel restaurant

very clean room. really good breakfast.

liked that our room was close to the lobby and that they offered a nice breakfast

breakfast was plentiful and very good

clean, modern, very comfy beds, great breakfast

super friendly staff. good breakfast.

was slightly chaotic with the shuttle pick up as my message via booking

had the gym closed

they offer airport shuttle which is s plus

r playing a game, eating, setting out medicine), would have liked a 2nd chair in the room (the kids fight over the 1 chair), and there was not a working fan in the bathroom

clean, location and easy airport shuttle

shuttle to the airport was on time and a pleasant experience

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was really loud in the morning

coffee was good, but didn't bother with any breakfast food, there's not much there and what is there is the same stuff you get at other

easy check in and out. our shuttle was on time.

breakfast isn't really breakfast but that's okay i planned on eating elsewhere.

hot tub and pool

very clean!! updated rooms, great pool!

husband had an accident in the parking lot

pool floor gets way to wet when lots of kids are in there

clean room, pool area was nice, big breakfast

no breakfast but was very nice. loved the spa tub.

i love the spa tub

spa tub was fantastic. very quiet for the area! staff was excellent! room was clean.

to leave early my partner got sick but we enjoyed the time we had spent many hours in the tub (favorite

lots of room to park boat

breakfast was very good and had a great variety of options

staff and room and breakfast are great!!!

everyone was super friendly and the breakfast was a perfect start to our day.

i didn’t realize the pool was an outdoor pool.

called ahead of time to make sure there was a continental breakfast the gym facilities were up and working and none of that was available when i was told by sarah it was

wifi was a bit weak

nice staff, clean, and lots of amenities like microwave, fridge, iron, hair dryer and free secure wifi

whoever manages the property is doing a great job, as everything in room works and wifi didn t drop once

free breakfast made this choice a good value. location was close to work.

the wifi was very weak the further the room was away from the office

a breakfast would have been nice.

hotels provide free breakfast now, this hotel did not

the breakfast was really good.

pool was closed, gym had one machine, bar was closed

right off the highway, good hot breakfast, plenty of parking

spacious rooms with nice kitchen and big bathroom

employee arranged a late check out for me which was extremely helpful and much appreciated

free laundry, breakfast and dinner

kristina was amazing and my kids absolutely adored her

for two adults two kids got one queen bed then she upgraded us to handicap with couch very full breakfast

the hot breakfast was restocked and if you asked for something it appeared shortly and with a genuine smile

everything breakfast was great, pool was great

clean, clean, clean!!!! great breakfast!

pool was clean and had plenty of

pool nice for the kids

it was spotless. the room was clean the lobby was clean. breakfast was very good.

inadequate fitness facility

bar at the onsite restaurant daniella's is always fantastic

didn’t mention the fitness room or the wifi

the staff and the restaurant was amazing if it had a pool and a fitness center it would be like a mini

i have celiac so there was not a lot of options on the breakfast bar.

pool room was extremely warm

breakfast great

the kids loved the pool and i enjoyed the exercise

the staff, breakfast and pool

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

very clean, breakfast was ready early which was terrific because we had to leave early.

check in and check out fast and we had the pool to ourselves

receptacles in parking lot

the pool was wonderful

breakfast

did not have a chance to eat breakfast but several people were enjoying it. centraly located.

the breakfast was good enough to hold both of us over

thought the continental breakfast could have been better when compared to best western

in room not working, light in laundry room not functioning , minimal breakfast-coffee,cold cereal, small packaged pastries

the breakfast was incredible! lots of selections, plenty of different types of food offered.

clean and quiet. incredible breakfast and lots of dining options close with discounts for guest

extremely friendly and helpful staff if you have kids there is plenty for them to do

my kids loved the basketball court

that they had game areas for kids to play basketball etc.

pool was clean, fitness room clean, hallways, elevator the bedrooms, all very clean

wonderful breakfasts

great hotel. very nice people, breakfast was awesome. location strange but hotel great

great breakfast and server colleen

no hot breakfast

breakfast was decent and enjoyable but needed someone in the breakfast room on weekends to keep

the breakfast included was very disappointing

wasn’t aware there was breakfast

no hot breakfast

the machines in the gym did not work, the tv was difficult to use, the room was extremely dim.

the lobby, bar & restaurant areas were nice.

breakfast bar was just ok.

but there is a restaurant and bar on site

this place also includes a gym, laundry facilities and free breakfast

breakfast room was lovely and the food was good

even without a breakfast buffet due to the covid situation, it was the only hotel that provided an option for the

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with us this time, it would be a great place to stop for the night with them in

staff, lots of place to park our truck and trailer, quiet surroundings

the dryer in the laundry did not dry our clothes

breakfast was great - there were 3 of us and the room was great and loved blackout curtains.

overnight staff should pay more attention to setting up breakfast

laundry facilities on site

breakfast was a little sparse

size of the room was great, loved the kitchen and loved that it had a kitchen table.

breakfast was surprisingly full of different options considering a lot of covid restrictions are

the ev charging stations were available and an excellent complimentary bonus

i loved the kitchen in my room. the pool was a lot of fun for the whole family.

5 hours just bought milk and groceries for our suite because i was traveling with two kids (9 year old and 5 month old) for a very important drs appointment and i ended up spending an

this particular time i was in no hurry and was able to enjoy the breakfast and pool

great breakfast options

were very friendly and accommodating, with extra towels for pool, provided utensils after ordering food in, and the breakfast well exceeded my expectations

super hot on first floor and in pool room. you can hardly breathe it’s so hot

pool and hot tub were quite dirty & in need of cleaning

bigger coffee cups at breakfast

clean and comfortable. good breakfast.

breakfast was lack luster.

the breakfast was scarce.

good price, good breakfast, good service