we used the pool for the kids and loved the little bar downstairs

location, newness, great breakfast and nice staff

clean, clean, clean!!!! great breakfast!

the hot breakfast was restocked and if you asked for something it appeared shortly and with a genuine smile

small lounge bar and an in house kitchen with a menu were unexpected but welcomed and the food and drinks were

on location was expensive as hell but tasty and had a great vibe is you just want a drink at the bar solo-traveling

the fire pit at the bar was really nice to hang out

was comfortable, room was clean, the staff were great especially the breakfast attendant

very nicely renovated very clean. it will be really nice when the restaurant and bar are open

restaurant on site, breakfast, shopping plaza across street with more food options; mattress is amazing super

breakfast

i dont go there for the breakfast but hands down its the worst i have ever seen

did not have a chance to eat breakfast but several people were enjoying it. centraly located.

there is a laundry room , very helpful if you are in a roadtrip like us

in room not working, light in laundry room not functioning , minimal breakfast-coffee,cold cereal, small packaged pastries

pool was chilly

one of the few hotels in the area with an indoor pool

the pool was great

family loved the pool

the pool, the location

nice to have gym to use as not that suitable to run outside

functioned great - pool, room, breakfast, gym

room was small, a cot was unavailable, because of covid the pool had to have reserved limited time frame ud83dude41

clean, staff from front desk to the women passing out water bottles at breakfast were very friendly and helpful

laundry facility on the same floor as our room was very convenient

parking for pick up with trailer was accommodating

breakfast was sad two snacks and no cream for coffee

breakfast only went to 9:00

wish breakfast was open a little later than 9:00am

the breakfast could have had eggs and meat for diabetic people

breakfast was great, room was nice and clean, excellent stay.

it was clean, quiet, and it had a good breakfast

the rooms were spacious and clean. modern and updated. even gave usa late check out.

love the style of the room and appreciate the kitchenette

the complimentary breakfast was great with lots of options & there's plenty of seating

the spa tub is amazing! and the room was beautiful. everything was better than expected!

unfortunately due to covid 19, the restaurant is now closed and i couldn't order room service.

elevator for entire facility, and it's between the pool and the lobby- so between the kids coming and going from the pool to snowy boots tracking in

cleanliness, location bar on site and restaurant

spa was unavailable, no coffee or tea after 5 pm and elevator broken

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

everything.the pool the most for the little one.

my kids loved the pool and breakfast.

full kitchen

from the front desk there were young people hanging around the elevator when we got off and then kids were running up and down the hallway being noisy but at quiet time it was

the morning rush at breakfast - so we went elsewhere.

breakfast included, 24hr fitness center and plenty of parking

breakfast was better than most hotels of this class

overall accommodations were excellent and pleanty to eat for breakfast.

i had a few un happy kids

very clean, new laundry room, coffee and tea day and night. the price.

friendly, professional staff. good breakfast.

the pool is very small.

very disappointed with size of pool. it was so small that we didn't use it.

pool , gym or regular breakfast

i loved the late check out

we were told to take an uber or taxi since their airport shuttle driver had already gone home

the outdoor pool area was amazing! loved lounging on the couches while the kids swam.

didn''t like the long walk from the parking lot to the elevators

from highway, price was on point, lovely pool, and pets were welcome which is a must for us

great pool and gym

clean, comfortable, convenient, friendly and helpful staff, wonderful pool and gym, nice business room, delicious breakfast and cookies and coffee available complimentary

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at the front desk

the pool was heated which is great because its cold in

they had a pay laundry

breakfast was outstanding as was the girl who set it all up she was a great asset!

the pool is old and bit rundown. the fitness center is dumpy.

the email they sent they informed me that the pool and fitness center was unavailable due to construction so that was a little disappointing

the noise in the hallways of kids running up and down

indoor pool was perfect for my kids

breakfast was nice and well accommodated

and they also provided free breakfast

clean and quiet good breakfast

breakfast could be better

breakfast and availability of coffee all day

cleanliness, service, friendliness, convenience, breakfast, you name it

big beds, best breakfast

was friendly and accommodating and we received extra towels when requested and were granted a late check out

so we can watch something different than the kids

longer breakfast hours please

it was very clean room were nice and a awesome breakfast for a hotel

i wish they offered a milk alternative for breakfast.

breakfast was much better than expected too

oh and the breakfast was awesome, loved the chef

the breakfast was excellent. we enjoyed it.

liked the kitchen area the refrigerator was full size

no breakfast as advertized

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

low cost, great to have a kitchenette, spacious

the room, especially the kitchen, and the staff!

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

they can'ttake responsibility and fix the issue when they have kids pulling fire alarms 2 times in one day and refused to give me a free night over it that's

didn't feel safe with our kids at this place

kids running and screaming

kids making noises

kids running around screaming and knocking on doors

the bed was awesome and the breakfast was good

breakfast, fitness room

the free breakfast, happy hour, comfortable beds, spacious room with suite.

we've enjoyed and loved our stay... hopefully with swimming pool and a bigger gym

is very friendly, ficility was very clean, breakfast was good, and setting was nice and quite

i was able to get a early check in so i could get to school and work on time

breakfast parking gym the bed was very comfortable

breakfast bar with nice selection of food

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

large room, very quiet, bar and breakfast available. rooms bright and well appointed

necessarily a negative, but just take note that there is no bar or restaurant at this

the pool wasn't open ud83dude2dud83dude2dud83dude2d

nothing was open...pool, fitness room, bistro.

thank god i had a double queen bed accommodation so i was able to sleep in the second bed the fitness center was very old and also

my kids loved the indoor pool

the location and pool.

all of the above and the convenience of the kitchen.

pool not open that’s why i booked

we chose a residence inn because it was a bigger space and had a kitchen

property had a two bedroom apartment small but just right a little kitchen with everything you need and rooms were separated in different buildings i loved that

comfy bed. having the kitchenette. 1st floor room available. location.

gym was excellent and the lobby was nicely update with both a starbucks and nice

was cold heat did not work, had to move my kids to another room at 1am and they had zoom classes at 7 am room was dirty

location, shuttle, friendly staff, restaurant and bar

clean comfortable shuttle to airport

you have no rubber bath mat for the bath tub and no handicap bar in the bath tub

clean nice stay, breakfast - toast, cofee, juice and cornflakes

the hotel breakfast was less than desirable

could of had a better breakfast station.

frien_dly. staff. quiet. room. cleaned. daily. value. was. great. breakfast. veey. nice

also, no eggs at breakfast, they had coffee, breads, fruits, and waffles (which you can't go wrong with) but not hot

we were able to have a late check out and

the second morning there was a group of about 25 kids eating (great group of kids), however after they left no one came to clean the tables

eat group of kids), however after they left no one came to clean the tables

second, the music from the bar next store is way too loud especially if you have kids

good location, clean facilities and week long parking when we left from the airport

on-site laundry was super convenient and easy to use and continental breakfast was good

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful staff

the room was spacious and clean. the laundry facility was also very nice.

i really liked the coffee and tea in the lobby. i would have enjoyed a breakfast offering.

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

the noise and no free wifi.

whene we ask from room service by telephone we didnt get response

ordered room service and my pizza was gross

cluding the only option for breakfast) is served in plastic containers with

room service took much too long, half of the order was wrong, leftover stuff from previous guest in

there are coin operated laundry room and exercise room

fitness room on site

hotel was clean and quiet. good breakfast.

the desk clerk at check-in didn't know there was a fitness center

plenty of plugs for my devices, good internet, good desk for working, good lights, good laundry machines, ice, fridge, and micro-wave

and breakfast

the kids were not happy with me at all

the bedroom was awful because of the traffic from the other room- not to mention the smells the kids would leave in there when trying to sleep

great omelette for breakfast. very friendly kind staff. love the historical hotel.

breakfast was great

breakfast was mediocre

breakfast was okay, it would have been nice to see scrambled eggs, bacon strips, sausage patties,

the breakfast was not what i expected and the bathroom light was dim

the pool was also disappointing, but glad you had one for a quick exercise dip

pool was not very clean or well maintained. breakfast leaves something to be desired.

the kids really enjoyed the science museum

onsite pool is a bonus

love the pool and gym

the pool was great for the kids, location to our event was great

the view of the room was very bad and the pool needed to be cleaned.

the bar was convenient with food options as well

the gym was very handy also and free parking is always a plus

facilities were nice. live music was a nice touch. games were available for the kids.

the room was big, the gym was well equipped, and they had a pool. the place was quiet.

awesome stylish hotel. amazing gym with new lifefitness machines. great pool.

the gym was packed with little kids

dining qr code only shoes a very limited room service menu

laundry was free, great since i needed it

room service also exceeded expectations

great location, the breakfast was fresh and hotel was super clean.

not too bad for a 2 star! i got to do my laundry!

the 24 hour airport shuttle was excellent

heated and well kept indoor pool excellent warm breakfast

the room and gym was nice breakfast was okay

shuttle driver was excellent

location to airport and their 24/7 shuttle service

we love staying here because of the kitchenette, laundry facility and it’s close to everything

not fit for this area …meaning it could be cleaner …in the gym only two machines work …the rooms are old looking …they have all types of drug users stying

the kitchen utensils are not complete

kids and i ate dinner in the car

complete kitchen facilities

very clean!! updated rooms, great pool!

the kids liked the pool an i liked the spa

the breakfast was outstanding

close to airport shuttle pick up/drop off comfortable beds!

shuttle service to the airport

no breakfast but was very nice. loved the spa tub.

i absolutely loved the spa tub and the room had everything we needed

i love the spa tub

are always clean, we’ve stayed in the spa room twice now and it’s been great everytime

lots of room to park boat

i did not eat breakfast. the fornt desk staff was excellent

inadequate fitness facility

the staff and the restaurant was amazing if it had a pool and a fitness center it would be like a mini

breakfast is a great bonus

the breakfast was good

the kids loved the pool and i enjoyed the exercise

clean, bed very comfortable, staff very friendly. excellent breakfast!

room was clean, bed comfy and breakfast was great

the pool was perfect and we had a nice stay

breakfast was excellent

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

we needed towels for the second night and we ended up getting gym towels as they no longer had bath towels

receptacles in parking lot

breakfast was great with easy access

breakfast was wonderful and it ran longer hours than most hotels so that guest can sleep in, check

so handy after being on the road for the kids to burn off energy

the gym was super nice, very clean and offered freshwater towels and cleaning wipes

there was stuff for my kids to do to keep them busy

the breakfast was incredible! lots of selections, plenty of different types of food offered.

the breakfast included was very disappointing

wasn’t aware there was breakfast

breakfast was decent and enjoyable but needed someone in the breakfast room on weekends to keep

the machines in the gym did not work, the tv was difficult to use, the room was extremely dim.

eggs were bad. ditto the sausage. room was good. grab bar needed in shower.

didn't have breakfast, but it smelled awesome!!

had a gym and a pool

was the breakfast the best ever

staff, lots of place to park our truck and trailer, quiet surroundings

great staff, comfortable beds, good breakfast. right off the thruway exit 39

eggs were horribly salty only did breakfast 1 morning

the window didn’t open and we had two little kids who finally fell asleep so we sucked it up

shouldn't complain about a complimentary breakfast, but i've seen eggs done much better than what they served