we were informed that there would be fresh coffee made daily but due to covid, breakfast would be a choice of manufacturered packaged muffins

staff was very friendly, room was very clean and the continental breakfast was really good

clean, quiet, good tv, paper in the am & a actual continental breakfast!

breakfast was good but could have been even better with a few more hot items such as eggs, sausage,

breakfast was great

material anywhere, so you can hear noise from other guests and plenty of noise from the hotel's kitchen and breakfast space (banging, pots and pans, dishes, people speaking, etc

with its expansive grounds, inviting decor, pool, spa, and restaurant, it offers everything you need in one location

nice size rooms , greta view from windows . nice kitchen

pool was awesome, 2 hot tubs fabulous, the trail to rive was beautifully, flowers everywhere

kitchenette lacked a sink, description said there was a toaster and there was not one

advertising bc it showed online had breakfast there

being closed for breakfast, at least i believe it wasud83eudd14

wish there was more vending machine options since breakfast bar couldn't be open

continental breakfast wasn't open due to covid19 which i totally understand

they did not have breakfast included eventhough the rate was more expensive.

late check out good breakfast staff came early to clean room and towels

breakfast was excellent

staff was friendly and helpful, breakfast was good, location was convenient.

getting up from the toilet then trying to find a stable item to regain his balance he grabbed the bar and it gave way and he fell scratching his head on the wall and getting a bruise on his hip

also need a handicap bar by the toilet and one to grab on thecesy out of the shower for seniors

i needed an early check in and she worked it out for me

early check in

the friendly staff, how clean it was, and my son loved the pool

the breakfast was well run and we were the only people in the pool when we used it

gravy like water and weird looking sausage , powdered eggs - bring back breakfast omelette

the pool and gym were fantastically quiet and clean

the gym doesn't really have much options when working out, the pool had a lot of chlorine in it i

we appreciated the healthy breakfast food options.

nice staff, very clean, large rooms, excellent breakfast, very nice pool

breakfast and staff

could be a much better breakfast

we loved the pool and fitness room

breakfast had the perfect foods to start the day

breakfast from 630 to 930 advertised

we were hoping for breakfast none due to covid we did get coffee and pound cake.

then to top it off the breakfast was the best i have ever had at any hotel

breakfast could have been a little better

time staying at a bed and breakfast, and it exceeded all my expectations

the next morning breakfast was made to order

everything was wonderful. breakfast was hot and delicious!

the breakfast was delicious

breakfast was fabulous

nice room. had all the extras. nice pool and an amazing breakfast.

to airport and the shuttle service

z the only thing i didn’t like was the strong chlorine smell in the pool area.

location, breakfast, beds

we did not have breakfast as we took the 4:30 shuttle to the airport

breakfast was nice and a late check out is really nice

staff who helped in the breakfast area were exceptionally patient and kind, especially with the kids

indoor pool was cold

not a big issue for me since i was with my husband, but if you're with a friend, sibling, or have kids with you, it is probably not the ideal door for bathroom privacy

enjoyed gym, pool & excellent breakfast!

hotel room was so clean and the hotel a lot to offer, breakfast, washer/dryer and a target within walking distance

the pool was closed, but wasn't a big deal

with a broken cooling knob, one drawer handle was missing, location was very noisy, and the pool was not clean

did not do breakfast but did coffee one time and was not a fan as i don`t care for coffee grounds

pool was clean and refreshing a lot of people used the pool

job the people at the breakfast outstanding and front desk excellent no complaints all good and room service people great

was able to check out but still use the shuttle a little later in the afternoon to get back to the airport, much appreciated

shuttle from airport stayed late since my flight was delayed 2 hours

stay regularly at hampton inns and the quality of the breakfast food was a little less in quality than most of the other hh inns where we have stayed

breakfast was good, especially the turkey sausage

pool and breakfast

breakfast ended too early. being charged a pet fee. no inside pool.

breakfast eggs were a little odd but not too bad.

pool could have been better. leaves were falling in the water.

breakfast and the area was very very clean

it smelled horrible like an old sweaty gym sock

booked it for the airport shuttle, but it does not start until 6:00 am and i needed to be there by

the bed was comfortable and the check in was easy with plenty of parking as you can expect from other hotels

breakfast was ok should be free

normally my daughters love to go to the pool and gym

breakfast staff were not friendly & didn’t speak english in front of us

great breakfast, nice indoor pool, family friendly.

bar is phenomenal, one of the best i’ve seen yet

the shuttle bus adds to the convenience of stress free travel

shuttle to and from airport are top notch

the breakfast had different offers each day. the room was very nice.

breakfast was amazing

i do have intent of staying again in near future as i didn’t get to try out weight room/indoor pool like i had originally hoped i would

the breakfast was amazing and the room and amenities were among the nicest i have ever

fellow who picked us up in the hotel shuttle the evening of sunday april 4th was fabulous

the pool and the kids water feature.

i thought it was a buffet for breakfast ud83eudd14, but it was ala cart.off the menu.

they didn't serve breakfast

staff, clean comfortable room, nice gym, starbucks in the lobby -- it was a perfect

it would be nice if the shuttle had longer hours.

the kitchen was huge and very well stocked

the room was very clean and spacious with a full kitchen and cook wear

second room had kitchen, with lots of utensils and pots and dishes, and a big fridge

kitchen.

little kitchenette would be great for a multiple day stay

laundry facility was very helpful within the stay

the breakfast to-go was well stocked

we happily took advantage of the microwavable food choices and stayed cozy warm in our room the breakfast was delicious - totally did not expect a full breakfast - wonderful surprise

clean and awesome pool

breakfast was good

the food was beyond excellent and having such a wonderful buffet breakfast included in the room price was a great bonus

really enjoyed canoeing in the lake and hanging out by the pool

the breakfast buffet included in the room price was excellent.

great property nice accommodations beautiful breakfast and a nice staff

the breakfast that came with the room was exceptional

free breakfast location great staff

has been refurbished/updated , very roomy, good breakfast, coffee at all times, friendly staff, mattresses were awesome

clean, smelt clean, quiet, adequate space, good breakfast, and friendly staff

the continental breakfast was well stocked

could have been better breakfast

put kids on the second floor above us

indoor pool with controlled temperature, nice little gym with dumb bells and treadmill decent breakfast

asked for a late check out when i booked

no laundry facilities

got to do late check out and didn't have to hear vacuuming at 8am in the hallway

pet friendly, gym

gym is terrible

the breakfast was incredible, the lodge is absolutely beautiful and you will not be disappointed

we loved the pool and the courtyard with the fireplace every night

warm caring staff, exceptional rooms with full size kitchen. great breakfast, super clean

you cant lock it not very fun with kids

the staff was amazing, the gym facilities were clean and up to date, and the room was spacious, comfortable and so clean

good breakfast. working ice machines! nice laundry services.

heated pool, bit small but keeps kids busy for a bit

it was clean and amenities like the gym and morning breakfast always available.

this hilton did not provide breakfast for guests nor did they have laundry facilities

bar and bar tender were nice, very good to have bar mix which was good.

i stayed several days, i had a hard time getting my room serviced because of the timing of my spa visits

hich in most of the hotels, it's not hot enough or

they also has spa place available; hotel restaurant, parking garage building, etc, etc, etc

first, cabin was new and clean. second, it had full kitchen with amenities.

full kitchen, jacuzzi hot tub, beautiful river views!

the kitchen had all staples, all you needed was the food

the kitchen and bathroom were well equipped and very clean

kitchen stove needed repaired front was falling off

shopping, grocery, gas,the hotel was excellent, beds were awesome, breakfast was delicious, pool was clean everything was great

indoor pool would have been nice too

great location, very comfortable room, friendly staff, yummy breakfast

was upset about the pet fee

clean, late check out

breakfast was very

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and garbage

beds were excessively firm and the wifi is terrible.

pool and gym were rather small.

breakfast was good too

breakfast was good, but would it be possible to have options for vegans

they have on site guest laundry

nice exercise room & pool, although we didn't use these

to top it off, the hot breakfast was fantastic

comfortable beds, clean, and several restaurants nearby. hot breakfast was good too.

pool hours too early. no hot tub

breakfast offered toast, bagels, pastries, eggs,, sausage, waffles, fruit, cereal, coffee, milk,

clean! great pool!

the bar tender kristin was great and pleasure to talk

the bar area is gorgeous and the drinks served there are quality

parking bays too small.

clean, comfortable great hot breakfast & nice pool & gym

was very clean and neat the only off thing was the wifi was down for a bit but other than that it was comfortable and completely clean staff was great

work, outlets didn't work, a/c didn't cool very well so we were hot all night, couldn't use the fitness room because there was water all over it from the pool and all of the electrical machines

and wifi were substandard

they have laundry machines, too

my room was right next to the laundry room so i was disturbed my entire sty

laundry hanging in the top floor front window. characters loitering on property.

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

there were no laundry bags, the shampoo seemed watered down

renee at the bar was awesome she made sure we were fully attended too even when we sat outside

very clean, nice gym and fire pits

did no have breakfast.

renee at the bar was very knowledgeable about the area, and made us feel welcome

location excellent service staff and breakfast outstanding

really good breakfast

the friendly staff,quiet,great location,decent breakfast

we enjoyed the pool &jacuzzi, grab and go breakfast was good

the room was clean and the location was good and the parking lot was very safe which made us extra happy as we were towing a

always like this hotel because of the breakfast, pool and spa

breakfast, expand the menu

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast was only instant oatmeals and protein bars

didn't have breakfast.

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

pet policy needs to be clearer about what animals they accept

$60 pet fee

roof repairs closed off the pool which the kids would have enjoyed

large flat screen tv, good size pool that grandsons loved playing in with granddad, good little fitness center that grandsons enjoyed

after i contacted hilton about the late check in, the morning manager waived the pet fee

breakfast was good with lots to choose from

breakfast was decent

there was even a small gym and a decent breakfast that included eggs and sausage

nothing. it was very nice and we even had 2 small kids.

breakfast was great, room was clean,

the kitchen faucet was coming off and difficult to use

the view and the amenities! great full kitchen

our 1 bedroom cabin had a complete kitchen, a separate bedroom and a sofa bed (for our grandson)

clean rooms, great breakfast!

exceptional stay. great location and great gym

there was also a very inviting inside heated pool and a outside fire pit that was nice to sit at in the cool evenings

breakfast was plentiful and good

indoor pool was a nice bonus

breakfast was fantastic. pool and hot tub were fun for my kids.

the gym didn’t have much and it was a tad bit out of date.

close to biltmore and biltmore village. also like the laundry facilities.

breakfast had variety and food was good

the breakfast was very good and well stocked

beds, nice pool area, clean rooms, super competent and friendly staff at front desk

the omelet bar was excellent and with lots of choices, we ate breakfast each day there.

stool handle would stick and continue running morning coffee bar was pitiful

the boys loved the pool and hot tub

pool was murky and the layout of the hotel was confusing.

location, cleanliness, quiet, fitness center was great!

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

all good: location room parking

the location and the covered parking. breakfast was great!

fitness center closed

i loved the parking

indoor pool would make it perfect for year round travel. walkability to downtown.

convenient location, good breakfast, decent wifi, room was decent

limited parking

no dirty laundry bags were provided

this is an upscale 4star hotel right in biltmore village that had restaurant, bar, spa in the main building

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

food was gourmet from breakfast, to in-room service, to elegant dinners

included only means you get a credit to use at the restaurant or room service

during our stay, they ensured every guest had complimentary breakfast and good options for room service dinner

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

beautiful little kitchen in our sweet was very convenient

spacious room, full kitchen, free laundry, great location

breakfast was good and varied - i especially liked the oatmeal with blueberry jam

were no sheets for the pullout bed - feels like if you asked the ages of my 3 kids and know we’d need to use the bed that sheets should be in

a little noise from kids next door but only for first night

our kids enjoyed the indoor pool

excellent seating areas and service at bar and coffee!

swimming pool

pool was chilly. no hot tub/spa

pool was nice, but not warm

pet fee was pretty expensive ($100), almost as much as the cost for a night

fireplace , full kitchen and jacuzzi

nice gym, pool, hot tub

the restaurant and bar were not available the entire time of our stay.

loved that egg whites were offered, kids loved pool and basketball court

the scrambled eggs at breakfast.

if you plan to use the pull out couch

facilities were clean, and my kids loved the pool

the pool size was disappointing, not really appropriate for lap swim

breakfast was tasty, however, the highly processed nature of the food was not the best in my

the pool could have been a bit warmer but the people were so friendly the breakfast so good

indoor pool, grills, workout room

i enjoyed the indoor pool

otherwise property is clean with heated pool and gym

even with a room by the pool couldn’t hear a lot outside except for train that only seemed to run at nite:)

clean, comfortable, and awesome breakfast!

cleanliness and pool

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

there is a pet fee though, but it was expected and cheaper that other hotels around

was excellent except you forgot to include the $45 per night pet fee that was assessed

loud kids running the halls and the parents taking no control.

this location is excellent! staff, room, pool, and beds were outstanding.

wifi didn t work in am- or at least couldn t connect to internet

pet fee was reasonable and the included breakfast was absolutely delicious

had a neighbor who blasted his tv all night, then the hotel moved us to the room above the gym (only one available) and we heard people working out

breakfast was fine although the pancake machine was not operating.

staff found and returned my phone from the gym. staff helped with internet connection.

great value, exceptionally clean, and great breakfast.

oh the dumpster is next to the pool amd about 15 or so feet from the front of building

nice, secluded pool with a view of chimney rock as well

the pool is private and refreshing

room, the pool, the location, the privacy, ths jacuzzi tub

should be an easier access to the pool for people that can't get around very well, but it worked

pool wasn’t heated

highlights were the price, free ev charging, and a good breakfast

the breakfast

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not have

i loved the whirlpool tub in the room

although the pool wasn’t level with the highway, it was nearly bordering the highway with bushes for a divider

hotel was exceptional - clean, staff was friendly, great facilities (gym, pool) breakfast was also

the gym was well kept up

pool and gym area was very nice as well as the room the kids really enjoyed the pool

breakfast was good, staff very friendly

the breakfast was good and the kids loved the pool

very clean. guest laundry on site. and the subtle hidden jokes all over.

nice lobby area, nice pool for small kids

i didn't go to the pool but could see it as i walked to my room and it

the free breakfast was the best we’ve had also, with healthy options like granola and they even had oat

lady at breakfast was super

the pool was perfect

liked the pool, patio and bar area.

the pool was clean, bright, and handicap accessible

indoor pool

the pool was delightful, and the room was lovely

the pool/spa area. breakfast. water fountain with water bottle fill. cleanliness.

breakfast and service was great.

extremely clean and well-maintained, featuring a beautiful indoor pool and hot tub, and luxurious fireplace to enjoy outside

all of the staff were very nice and helpful. the breakfast was great!

great bed! and breakfast was awesome! the room refrigerator was very handy.

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

pool and hot tub, clean hotel

location heated pool

they also have laundry for guests, which came in clutch with an 18 month old

it was super clean and super comfortable breakfast was great

kids and myself loved pool and hot tub

parking seemed a little tight/not enough spaces

also it has convenient and well lit parking area

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

had decent parking, well lit.

mini fitness center

fitness room

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

the breakfast area was really nice and clean

the breakfast could have been better by providing a waffle maker. and the location excellent.

the bar and restaurant was closed for remodel but i would do it again

pricey being the spa wasn’t open or restaurant because of damage.

an update and pool restaurant and bar were rented out and we weren’t told about it til

of course, it is recovering from the devastation from hurricane helene, so sadly, no spa or beach yet

the history and that dirty dancing was filmed there. pool area was beautiful

the kids enjoyed swimming in the poll

small rooms but better parking than our last stay

it has a nice indoor pool and large gym

breakfast was very good and quite reasonable as kids under 10 ate free with an adult

the breakfast was amazing.the pool was nice too for kids.

nothing extra for the price. almost all hotels have continal breakfast. and a pool $160.00

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

the cost was a little high for a location that did not have a pool or any other amenities.

no pool

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

nice amenitys breakfast was nice not very much but nice

you can cook yourself if needed, they have laundry and even walk-in breakfast

location...friendly staff...the kitchenette oh and its animal friendly

kitchen helped me a lot stay longer because i could cook and not eat out every night

nice to have a laundry and the washer and dryer took credit cards

laundry should be free to customers.

to covid, the breakfast was cold, but they did the best they could

breakfast was exceptional

the breakfast was great

everything except breakfast

i was able to pay 50 bucks for a early check in.

kitchenette was sufficient

i requested early check in and they were happy to oblige

no pots or pans in the kitchenette you do have the option to purchase your own, but really

had a kitchenette but no utensils (pots/pans)

there was nothing in the room or elsewhere like pots, pans, coffee maker etc for the kitchen in the room

there wasn't much for the kids. they like the pool though.

decent size gym

i especially like that there was a pool and fire pit on the property

breakfast was very tasty. especially liked the cinnamon rolls and the gluten free options.

swimming pool, gym areas very clean. breakfast very delicious don’t have to travel to get it.

clean facilities, great staff and gym...comfortable stay at least possible cost.

in extremely late and the customer service was extremely friendly and offered a late check out

big comfortable rooms and great breakfast!

extremely clean / nice free breakfast

was very clean, modern decoration, nice breakfast choices and the location was near many other restaurants for dinning

pool was closed. gym equipment was sub-par.

laundry facilities could have been a bit nicer

gym was average, the room was near the ice machine which wasn't enclosed so it was loud

nothing really i wish there was a indoor pool and the hotel was a little dated.

the pool needs to be bigger breakfast was a little under cooked .

amazing breakfast

breakfast was really nice too with an excellent selection of pastries including a couple of gluten

the much-touted bar wasn't actually open any of the three nights we were there

very well maintained. room was private and comfortable. lounge and breakfast were excellent.

it was pure delight to stay there and the breakfast buffet which was included in the price was delicious

the gym is nice and clean, the room was very clean and i like the location

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

clean big comfy rooms rooftop bar and great location

nice rooftop bar with fire pits which is nice on cool evenings

the indoor heated pool and gym are great additional perks

breakfast & social hour

nice indoor pool, good breakfast, and just a great place to stay

the pool/hot tub was opened later

with a family of 6 can be challenging, the large rooms and kitchen were perfect for our large family

liked the kitchen area and the pool area

loved that they had 2 ev charging stations so i could charge my electric vehicle overnight and did not have to waste time

very clean, great location, super comfortable and had a great kitchen. pet friendly too.

the kitchen in the room was amazing!!! also, the laundry facilities!

reclining chair, laundry basket, purse hooks…etc

location was perfect and staff was super helpful. the gym and pool were superb

rooftop bar closed on sunday and monday

comfortable bed. nice gym, friendly and helpful staff. great amenities.

the lobby and bar area was inviting

the gym is great and also the heated pool was a nice addition

no pet fee is wonderful, and staff were pleasant

it was 3 of us but if you have kids with you this is the room to pick

it has a beautiful porch area, great lobby bar and terrific design and decor

gym could have been better.

liked the open lobby with bar, pool table, games for kids & foster doggies, meeting doggies in the halls

the breakfast could be a little better

fabulous breakfast r restaurant right down the street, cornerstone

rooms are nice, good breakfast options and coffee

breakfast was good and location was great

consider upgrades to interior, improve free breakfast options

we would have liked to have room service but we were informed that it is in the works.

band wednesday and thursday night in the bar area was very entertaining

there is no room service offerings but great access to amazing restaurants.

online states a mini bar & room service

online states a mini bar & room service

the pool was open late (till 10pm) which was great for my kids to enjoy after a busy day.

the pool was open late

tricky access in and out of hotel. parking arrangement is challenging.

they have a pool and gym

wish they had more gym equipment