lovely restaurant and bar lounge which also sold food, we ate in both and food was delicious

friendly, bar and bistro on site, sadly arrived too late to enjoy a meal, but plenty of local takeaways of

ship inn was deceiving as it had 2 restaurant and a sports bar which i was not expecting

staff in bar and restaurant very friendly and extremely helpful

everything clean and wow factor in bistro , garden extension, bar

if you have kids, book for at least 2 nights to explore the grounds

breakfast is not to be missed

mini bar and room service snacks would ve been good but to be frank we re being picky mentioning it

room service also available

good for families with kids as there is no activities for kids in the hotel or near hotel

kids eat for free which was also a bonus

the hotel has a swimming pool and a very well-equipped gym

value kids breakfast took into account that small kids don't eat much.

after a cold rainy day out sightseeing we enjoyed the gym & the heated pool with spa

wifi probably, but considering i've been away most of the day i wouldn't classify it as an issue

minor gripe was that they don’t offer a early check in/ late check out service which is handy when your doing nights and just need a little lie in, but not

room was very spacious even with the extra bed down for the kids

early check in was possible

minor gripe was that they don’t offer a early check in/ late check out service which is handy when your doing nights and just need a little

little gem rooms are spacious and i must say the late check out at 12pm it’s what made our stay so relaxing we will definitely be back rooms are

golf course grass cutting early in the morning. not hotels fault.

the breakfast and high tea were sublime

you sit eating your breakfast in the most impossibly glamorous dining hall whilst looking at parkland

great mini bar snacks plus biscuits & cakes in our room wuth a great coffee machine

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

location, friendly staff, good bar and restaurant.

lift, no bar after 8pm, park and ride very hit and miss, around 10 miles out of edinburgh but the price

great hotel and a fabulous breakfast

location with ample parking

parking, breakfast

because there is kitchen it would only be nice if there are pots.

the common kitchen is very good

laundry room very useful although you do need to load money onto an app

bed, clear tv, kitchen amenities, close to transit, friendly staff, safe location, laundry on site, huge bathroom, 100% blackout curtains *bring your own washcloth/hair towel, only 1

they provided us with a fan and with laundry detergent for free

we had private and safe parking

great location if you have kids starting at the university

the breakfast was very nice and tasty and they took care of any allergies

the bar is affordable and the beverages are super tasty

the price of the breakfast was very fair and there's no tray charge for those who want to order room service

no common area to chill out in when kids in bed

hotel overall was great kids loved it which is a plus and one of the best beds ive ever slept

recommended even for families with kids

stayed a couple of times, once with two kids visiting family nearby at really short notice, and at the price on agoda, would definitely

i had my 2 kids with me(3 and 5)and the room was almost too small for them

welcome when we arrived, excellent cooked scottish breakfast every day (but if you want, you can also help yourself with water, juice, cereals etc

freshly cooked breakfast to order was also a massive bonus

there is some variety in breakfast options, including freshly cooked breakfast

friendly owners, room glorious, beds so comfortable and breakfast a delight

room was beautiful and very clean, breakfast was served on demand and had many options, including cooked breakfast food on request

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

stairs are a little steep and windy so need to be careful with little kids

i asked for laundry (just wash and dry) and she offerred to do that for only 5£ fee, which was very nice

i was there for 4 days with my two kids and it was perfect

location was wonderful, free parking within easy reach of city centre

comfortable bed and spacious room, wifi is not stable though

we took the breakfast / bar voucher offer which worked out very well for us

) had a cocktail in the bar - again friendly barman who made us a great cocktail

welcoming and nice on arrival at reception, rooms are stunning and allways clean , restaurant and bar are beautiful no complaints whatever and definitely recommend to anyone

everything was super. loved the good quality coffee tea breakfast that was provided

breakfast was delicious and cooked to order

also worth mentioning is the excellent breakfast and the kind waiting staff

breakfast good, with option of extra portions if wanted

breakfast delivered between midnight and 1am so cheese was rubbery and dairy products were warm.

the only annoyance was that our room keys stopped working at 1200 even though we had arranged late check out

we loved the staff breakfast and our room.

access to pool, breakfast good, service with a smile, room available early

could've had more notice about having to book the breakfast and parking really but staff are nice enough about all

they have one of the very best hotel gyms with a beautiful swimming pool

quick and excellent laundry service

the multi gym was faulty.

the bathtub was clean and the kids loved it

a perfect stay, however the gym is very small and the multi gym equippment was, unfortunately, out of order during our stay

great location and breakfast

very well-equipped gym! great location

good position. very friendly staff. sumptuous breakfast.

breakfast was so delicious too, with delicious selection and amazing smoked salmon

it is very clean and breakfast was good

breakfast was delicious, the staff friendly and efficient

the hotel has a garden too which is lovely and great if you've got kids and you're able to grab a complementary coffee from the lounge and sit with it outside

very quiet 24 hr bar - i came here solo to work on a project so this was excellent

we did have a drink in the bar in the evenings after dinner, and the staff were very accommodating

bar manager mark made our overall trip fantastic

laundry service

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

the laundry facilities were good but process needs to be

kitchen facilities

superb facilities including kitchen and laundry

the room was so clean, kitchen was clean and equipped with all utensils

was excellent and the shared use of the kitchen facilities and the onsite laundry was most appreciated

has a gym

kitchen area (prepping food for the day) ideal for small kids

clean, comfortable, as advertised. excellent location and the breakfast is better in person!

proximity to attractions, laundry facility

bed, great room and the staff super friendly and ideally located in the medieval centre :) gym is a bit small but efficient, value for money amazing

room was not available until the afternoon and we were really tired having had to get up really early for the flight but to let us in the room with an early check in was not possible

good wifi

we ordered room service one evening which came very quickly and was delicious

top notch stay in edinburg - great gym!!

wifi worked well

would have liked if they had little more space for adjusting 2 kids

wide variety of food at breakfast

perfect little bar area to the side of foyer

him and his collegaue got the sofa bed ready for the kids

had a laugh with the kids

beautiful breakfast room loved poached eggs service kind and efficient

order, we got complimentary cappuccinos as well as a polite apology for the misunderstanding; room service was available with everything on the restaurant's menu

we used room service for our meal and were very happy with this

aying 1 night)

fabulous location, lovely comfy room. great breakfast. loved it all.

i m especially thankful to the room service team for helping me find my diamond ring truly grateful for their kindness and

twice in advance, very poor lighting for evening reading and applying make-up, no information re wifi connection

lovely and on the second floor,breakfast choice very good and the upgrade to the bar and restaurant was amazing,we stayed last october it wasnt done then

the restaurant is also very good (a kids' menu would be nice)

i was originally placed in a room where the wifi did not work, which was a bit disappointing but when i raised the issue at reception, they

my favorite was the nightcaps from their well stocked single malt bar in the lobby

very comfortable beds and an actual bar fridge

lovely little bar in reception

small bar but we didn t use it

love the decor and the staff friendliness, love the front bar area

room was still spacious even with the sofa bed pulled down for kids

enjoyed our visit, nice clean rooms and great breakfast so much to choose from, very central for all of the main parts of edinburgh; just across

nice quiet bar area to socialise and catch up

service, very flexible about early check in and changed my room so i could drop off my bag at

anatholies nicholas and the team very helpful especially for me with 3 kids

while the staff there were excellent and they kindly offered complimentary breakfast and a dinner, the room itself was of lower specification and quality than what i had

con didn t work in room, battle to get the breakfast we d pre-booked, over enthusiastic waiting staff clearing our table both mornings when

breakfast was decent

quiet rooms. comfortable bar area.

hot breakfast is always welcome where you're travelling

massive samsung tv which kids were delighted about

my breakfast was included and my kids loved it

buffet breakfast (which was lovely & free to all guests) is also located on the ground floor so was

pool small but pretty and enjoyed the sauna

travelling with kids can be stressful (even more so with kids with additional needs

pool was quiet and kids loved it

the spa/gym/pool was a brilliant experience

pool was shut for maintenance but was given a complimentary room upgrade so no complaints at all

and said i'd atleast try my luck, i said to the lady on reception that i know i'm disgustingly early to be trying to check in but was there any chance a room was ready

the wifi connection at the property was subpar and this affected our overall rating of our stay.

central , comfy , staff great , spa , pool

room service was surprisingly extremely tasty

very central location. excellent breakfast and added bonus of a swimming pool and sauna!

great breakfast, comfortable room

breakfast was amazing

breakfast was delicious and with many options.

i had requested an early check in due to the time our train arrived and was told it wouldn’t be possible, but was

location was brilliant. great bar and facilities.

there are so many bars, restaurants, cafes and shops right on your doorstep

excellent room service

the wifi, not great for video calls, sucks if you have video related work commitments

room didn t get cleaned as the room service label which hung on string kept twisting round to do not disturb

the wifi, not great for video calls, sucks if you have video related work commitments

beds quite small for 2 adults and 2 kids so we were glad we only stayed one night

the staff were amazing girl who check us in and the girl on the bar 10/10 ambiance is lovely

also nobody answered for room service around 10 p

bar area was great too

recommend family trip with 2 kids. it has two queen beds covering 4 persons.

we had a fantastic stay... me & 2 kids

reception toilets were hard to find and blocked by laundry trollies

the 24hr bar was a fantastic feauture!

was perfect just off the royal mile, right next to the city cafe which was great for breakfast and the monkey barrel comedy club which was a great night out

the staff was always helpful with laundry service, directions to sites and in their assistance with booking tours throughout our stay

laundry service was excellent

no wifi in our room. get it all thru hotel, walk in our room no connection.

of gym facilities in the building

free wifi as well

room service breakfast was amazing

and kitchen in general for all meals was really good, room was super spacious and comfy, staff were

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone's home

apartment out with the hotel (approx 3 doors down) on basement level which was excellent with kids as you felt independent

also we were right near the kitchen stock room so were awaken quite early each morning when staff were preparing breakfast

room was very close to the laundry facilities which made our room and surrounding corridor very hot

our room was so big and thought of everything the hotel service was amazing we used the spa facilities which were amazing the staff were so friendly and welcoming an extra touch was added

the usual stuff eg where breakfast was held, wifi password if required, how to get to the rooftop bar , do we require local directions/map

the gym is fabulous and the rooms were very comfortable

the rooms are exceptional and the staff on welcoming you in the bar and restaurant staff were

good gym facilities

good value, comfy beds, cosy, nice breakfast, early check in, able to leave bags at no extra cost

the bar seemed to be closed very early we went down after seeing a show and it was closed.

perfect location, early check in, lovely spacious rooms.

early check in

the bar and restaurant was shut but the receptionist did off to get us drinks for our room wifi was a

staff organised laundry run for us

it's next to a bar so at first i thought it may be loud but you couldn't hear a thing

so central and facilities were fab. comfy room and excellent bar attached

washer / dryer available and no laundry service

of laundry in the hallway - our first view of the hotel from the lift

the bar was still open when we returned from our evening out, good collection of drinks

overall, i totally enjoyed my stay and will be back again with my kids

the bar was gorgeous and well stocked

hotel, bar lovely, rooms very nice and immaculate

we opted for a simple breakfast one morning which was in the lovely bar area which was perfect and great value

breakfast (continental) was fine for price but i imagine others may be disappointed.

very clean staff very friendly and the continenral breakfast was lovely

breakfast was continental and self service with a huge amount of choice

we arrived earlier and the room was available so we had a early check in

great staff, very helpful and even organised an early breakfast at 5

the beds were comfy and wifi was good

wonderful as well :) room was perfect everything you needed and more, very clean bed was comfy, room service for breakfast 10/10 and all staff where very helpful polite and friendly 10/10

one answers the phone for room service or front desk

we had breakfast room service on our final day and we loved it

the gym and terrace are also very good

facilities were great, made great use of the laundry room and breakfast before we left each day was great

would have been nice to have a restaurant within the hotel or some food served at the bar or room service

have a bar or restaurant just a few bottles of beer and a few tables set for breakfast next to reception

place to stay with family with small kids, kitchen facilities were nice

value for money with fantastic breakfast included and complimentary laundry facilities makes it a fantastic venue

i had to walk over and around the dirty laundry that was thrown on the landing by the room staff

the location was amazing. the staff was brilliant and really enjoyed the bar and restaurant.

bar prices were quite reasonable and staff was lovely

the bar and restaurant were also very nice with lovely views

especially the bar staff who gave us much advice & suggestions on what to do & sights to see

the surrounding gardens and woodlands in the castle grounds made walking off breakfast a pleasure

on site spa is very nice; a few steam/sauna/pool options are included in the stay

least in november), however you can always use the spa facilities

breakfast was decent

room was facing the parking lot and was extremely noisy as they tend to have weddings during week ends

got early check in ,we appreciated it very much

old and it took a little longer than we thought to get to the floor:) i would recommend if your kids don’t need strollers or

very spacious and quirky tea and coffee supplied we were facilitated with early check in as we had a really early flight we were also facilitated with luggage storage on

great historic location kids loved it had a lovely chilled weekend a real sense of the past

i even got early check in as requested and that first shower after the flight from australia was perfect