location is good - gym is basic but good to have on site.

room service menu was bizarre and mediocre

room service was canceled due to covid but this was not noted on the website

no food, no water, no blankets, no room service, no restaurant available to guests

they need a better gym.

room was clean and had a usable kitchen and a keurig coffeemaker

totally surprised we had a full kitchen in our room

large room, with desk corner, well equiped kitchen corner (with large fridge and microwave for your doggy

the space was very comfortable, and we appreciated the added bonus of a kitchen and office area

was no breakfast because of covid :( but this is the first hotel to ever have a full kitchen which is amazing

we were able to park our rv very close to our rooms

the breakfast

the pool in the shaded area.

breakfast that is offered had a sufficient variety of items, but the eggs, potatoes, waffles, and

the pool was not heated and was not very clean

quiet, great pool

nice amenities, pool and jacuzzi were a favorite, i enjoyed the bar and restaurant, and i loved the spa

parking was free walking distance to shops heated pool and spa wonderful

breakfast options.

nice amenities, pool and jacuzzi were a favorite, i enjoyed the bar and restaurant, and i loved the spa

there is also a small business center and a gym

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

good selection for a continental breakfast

stayed here for our recent wedding, the staff was exceptional, they allowed early check in for us and our guest as well as made sure we were comfortable, gave us a free

breakfast was a sweet bonus and they were very kind to offer it during sars-cov-2 time as an almost

room was incredibly spacious and the patio lovely to be in during the summer

i would have perfered to eat breakfast in their area but they closed it off

late check out, no problem

i asked for a late check out and the receptionist said is ok, later he became so rude because a arrived 2 hours

parking lot

the wifi, even after i paid for it, was non existent

we also had the parking right in front of our room wich was super convenient

conformable clean room, bath tub, always hot, parking lot, near fast food and near the highway.

sometimes the parking spot it was full

liked having a kitchen but i would have liked having more light in the kitchen from prep

breakfast had more than we expected. it saved us some money!!

this property was very clean, nice, had parking and even had great breakfast

i also appreciated the onsite gym and pool

there is a wonderful breakfast, a pool, quiet rooms and kitchen areas

we wanted the extra space and a separate room from the kids so we could all relax after camping

slept well and got to do my laundry for free.

only bad thing i can say is; because i wasn't there when my husband and kids got to the hotel, is that the lady at the reception made it a little bit harder to check-in

roomy room with kitchenette.

we booked the room for 5 people (3 kids and 2 adults)

spacious room and the complete kitchen make it extremely comfortable

breakfast was good

the breakfast was good with choices to suit all

great bed , clean bath and kitchen and best value

definitely liked the on-site laundry room; it gave me access to do laundry at any time in an enclosed safe environment

had another engagement for breakfast, but the location was perfect for us

the room and location. did not try the breakfast.

breakfast pancakes and fruit were good

breakfast is great, pool area pretty. proximity to campbell excellent

consistently great, very good breakfast,location

looked over the pool

great front desk staff, unlocked clean pool and hot tub spa

the safety bar in the shower, but wonder if there are any rooms that have raised toilets for us old folks

after walking all over, finally asked the bar tender

nice pool and gym

the room was big , great breakfast burrito! pool and hot tub we're good as well!

upgrades were great- cool furniture! spa small but clean

good outdoor space and heated pool

that the spa was open

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

the bar and free breakfast was wonderful

small bar closes

pool and bar being open was nice, also a gas station and a applebees in the same lot

pool with cabanas wonderful

nothing open from pool to restaurant and bar .....

room was clean & spacious. very comfortable. breakfast was good, plenty of choices.

convenient, affordable, clean, and besf of all, a great breakfast

the included breakfast buffet was plentiful with many great choices including fruit, hot dishes including usual

if you’re a parent traveling with kids, i would 100% recommend this hotel

breakfast was wonderful, would like some decaf black tea though.

the breakfast was absolutely wonderful

edwin was kind enough to suggest an early check in on a day we d need a place for our son to nap

hotel was immaculate and breakfast excellent

we had a kitchen with dining table separate from living room

mini kitchen with large refrigerator, cooktop, dishwasher and microwave as well as dishes, silverware

the 5th floor pool and spa was very nice

the v bar one of the manager was a little rude

really good location and property itself is nice. gym was ok too.

great pool and restaurant also

pool and roof terrace are a real

the bar staff went above and beyond with their service

impossible to get daily room service but that's life

ly) tried the room service and it was horrible- i can't image the food came from

location is great, easy to get to, easy parking, easy to get to room. loved it.

i had a couple of drinks at the bar at 14

the pool was nice too even though there wasn't a

a separate recycling bin for plastic? an extra bar stool for the kitchen island/counter too.

room well facilitated kitchen compensated breakfast and parking i accidentally dirty the bed sheet and informed the front

had a well equipped kitchen and mini living room

breakfast was awesome!

gym, breakfast was great. front desk very helpful.

gym was clean

breakfast not quite as good as it has been in the past

parking is free and i greatly appreciate the complimentary breakfast that is served nice and early

the best breakfast of any hotel i've stayed. excellent staff!

facilities (gym, breakfast, guest laundry, easy parking), spotlessly clean, modern decor, good location, friendly helpful staff

clean, large rooms and good breakfast

gave us a free late check out til noon

checked in super late around 12 or 1 am and the front desk lady was very nice, her name was caitlyn, she showed me

24-hour laundry location of elevator comfortable beds and pillows

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

clean, nice rooms, pool, mini market and restaurant inside.

quiet hours is not enforced, people were laughing at the pool until at least midnight

advised there would be no pool open due to construction before booking

the pool and exercise room and light in pool worked!

pool had people drinking alcohol with children around them and not staff

small parking spots. pool was closed too

gym was small but very very equipped

spa was closed for repairs, bar was closed but said was open, restaurant was closed but said it was open

friendly staff. nice amenities - pool, hot tub

water in the pool was cold, but that wasn’t a warm day so didn’t go to the pool at all

plenty of parking spaces and outdoor swimming pool was nice and warm

i love the comfort, happy hour and the delicious breakfast

the breakfast was amazing comparing to a lot of other we had in those last two weeks in ca- there was

pool hours

laundry (takes quarters) and ice machine on the property

laundry room

laundry services are cheap

am allergic to tide laundry soap

the rooms were qutie new and had a spacious kitchen

listed 3 adults in our 2-bedroom suite; however, only 2 regular and 1 decaf coffee pods in the kitchen

there is a small light in the kitchen above the stove that can’t be turned off

great breakfast! everything was well stocked

was clean, smells good inside, comfortable beds and pillows and equiped with mini kitchen plus breakfast included

didn't have breakfast when we stayed, but will difently try it on our next stay, every time we come into san

did not know there was breakfast.

they ran out of breakfast maybe next time

breakfast simple cereal, juice ,coffee

breakfast was nothing special, i only went once

laundry isnt 24 hour

breakfast should be available to residents

pool was green the , the breakfast was not a breakfast it was an apple and a cookie not wat i would

also; continential breakfast would be nice

was quite but it was very dirty and it says that they have a laundry room but the dryer doesn’t

hotel is in a safe environment, the breakfast is good, they have free wifi, hot water, a tv, and an

i liked everything about this place. the breakfast,rooms,service and the staff was excellent.

no breakfast service, this company needs to serve breakfast for the customers.

the breakfast offered was awesome

laundry room is no longer there and i guess the descriptions need to change

had k-cup coffee machine in the room and wifi worked great

guest laundry on site

wifi internet is pretty slow.

room, wifi

wifi is working well

i checked out a beautiful pool but without swim trunks decided to give it a pass

very clean and reasonable price for breakfast included.

location, facilities, breakfast, all was awesome. the staff was very polite and charming.

i requested a late check out & they said that would be doable

pool was under construction and unavailable!

everything. especially swimming pool

the late check out was convenientlove breakfast there great staff

pool and room offered everything i need: micro, fridge, good tv

to downtown night life- staff was friendly and accommodating - really like the early check in and late check

asked for a late check out

clean, secure, pool

gym facilities, breakfast was ok.

breakfast was good, balcony was big , pool felt good,jacuzzi was clean, quiet rooms

great breakfast

there is a good breakfast available with the possibility to make

easy to find, good parking, ev charging stations

we were able to check in late our first night there when our planes didn't land until well after 9 pm

is conveniently located, has a beautiful pool area, very friendly staff and a small but usable gym

i used the gym facility which was pretty good too

breakfast is such a bonus too

i enjoyed the spa pool

the breakfast was a nice addition with several choices

the kitchen staff was great too

comfortable. free parking and breakfast. staff is outstanding.

gym was very small and not as well kept as the other spaces

comfortable hotel with pool and gym situated in great place

gym is still not open. breakfast bags were not expected.

the kitchen

ed is an awesome owner, very accommodating, thanks ed for the early check in approval

breakfast was good and staff were so nice

the breakfast was great, my kids and i loved it

no laundry room

some rooms had a laundry line for hanging up wet clothes

friendly staff and great breakfast.

the location was very close to several malls, mini golf/arcade and the sapp center

is the coolest hotel but i think a little overpriced lots of college kids also but it’s a great hotel you won’t be

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school online

delicious breakfast with cinnamon buns, eggs, bacon and different cereals.

bed and bathroom. breakfast choices.

do-it-yourself laundry available on site

the staff was nice and the breakfast was good.

very friendly staff, great breakfast selection

great laundry facilities and they even provided laundry detergent (tide) and fabric softener (bounce if i

breakfast was so so

staff was nice and breakfast was good. thank you staff!

the pool is great

amenities- full and varied free breakfast, pool area, gym, laundry facilities, business stations

very good breakfast.

coffee and tea are complimentary, location is good, beside a fun golf park, safeway is an 8 minutes walk

the most interaction i like about the hotel was breakfast, there is a loveable old lady named rosie or rose i think was very humble and nice to me

room, breakfast, room service was super good, everything seems to be neat, i really enjoy my stay

i never did use the gym, business center, or breakfast room

smart room layout with full size kitchen, working desk and sofa

gym was spacious and well equipped

breakfast was delicious and satisfying

breakfasts were a little repetitive for longish stays,but ver good quality.

breakfast left some room for improvement, but i'll chalk that one up to the pandemic still going on

breakfast could also be slightly better by adding a few more items

was much bigger than expected, nice dark curtains, kitchen, great breakfast, excellent staff, very, very nice

-. kitchen is available -. quite big room -. gym & small pool is in there

rooms are spacious and in good condition

pool was clean

quiet, all stores and market just walking and personal very nice, and they allowed me to do a early check

they gave us things we needed right away and no extra charge for an hour late check out

gave me free wifi.

bar service and bar staff on saturday night were rude, slow and very unhelpful

room service, the view, and the bed were amazing.

room service was answering machine then they would return call in 10 minutes or so

due to covid-19 the bar and restaurant were closed also pool area and gym

lobby was nice and gym was clean

hotel nicely located, at the heart of the city nice breakfast buffet

room service should be informed before checkin

very comfortable beds. great breakfast buffet. perfect location. walking distance to downtown.

the breakfast was great, could of lasted longer but it was great otherwise

love the rooms! fridge, microwave, and complementary breakfast. ❤️

needs better breakfast options

no continental breakfast!!

the breakfast is good but added more stuff will help

breakfast was given to those who were up early enough, and it was good for it being free

service, comfortable beds, good breakfast, spacious areas to hng out and a nice bar with possibility to eat something as well

also nice laundry service, decent gym and a good breakfast that was reasonably priced

the pool is smaller but nice

breakfast is excellent.

also nice laundry service, decent gym and a good breakfast that was reasonably priced

the breakfast was good. and pool.

cleanliness of room. large rest room area. pool open

paid for a jetted spa room. jetted spa didn’t work

the spa was broken. the food was cold. the iron didn't work.

nice small pool & seating area

also the 2 pizzas that we ordered for room service was under cooked

the gym has no ac, just a fan circulating sweaty air of other gym goers

staff failed to mention contactless room service, security deposit, breakfast, parking

i just wished you guys had room service but besides that it was great

no food on site and limited drinks plus room service just walked in

easy check-in, friendly service, great breakfast

staff was very friendly. breakfast was excellent!

breakfast turkey patties and sausage links were undercooked.

breakfast was ok, the same thing every day, so variety would be nice

the breakfast was good.

walking distance to avaya stadium. free laundry room

clean, comfort, lots of drawers for clothes, laundry room is complimentary, starbucks across the street, excellent

get hot enough to heat pans; rooms don’t get serviced even though i was there a full week; gym is small and difficult for more than one person to use weight equipment

room came with a kitchenette

mini gym and room layout and space.

when we called for room service, we were hung up on twice and never got a hold of anyone

room service was quick, friendly and delicious

room service, bar and restaurant close too early, lots of road noise, pool was very small with very

over priced. no room service. restaurant and bar menu nothing special.

room service was quite good but expensive as expected

i also loved the vending machines in the basement by the gym with snacks, drinks that matter (e

competent staff... late check out

doesn’t have a bar that opens late

pretty nice gym in the basement

the “hotel’s water station,” was, in reality, a small water cooler tucked inside the tiny gym

nice location full breakfast ud83dude0b

when she finally did, she did not give me any information such as the wifi password and breakfast hours

the breakfast was very good and the location was excellent.

was super comfy, clean, massive tv with lots of channels, easy parking, nice toiletries and towels

maybe the breakfast could have been a step up

the free wifi works great

cheap,clean,conveniently located near food spots and a gym

happy hour at the bar on a saturday night was great and the bartender was able to give recommendations to some other

service; no room service until someone check out, some of the receptionists' attitude are really bad; beat up

they had a christmas in the park within walking distance geared towards kids

nice layout, great location in downtown san jose, all amenities and rooms were top notch - gym and locker rooms are great if you are into that; lobby area had big screen tvs

the bar closing at midnight but it s not a complaint at all. i know it s unrealistic!

no room service

the gym was great. the bathroom area was nice. could be better checked up on.

the pool is amazing and the lobby bar is a charm

breakfast was pleasant and comfortable. just the warm feeling all around.

i enjoyed the continental breakfast

the pool was beautiful

rooms.were.clean pool was nice. alot of room in lobby. places to sit.

customer service, room cleanliness, breakfast was simple yet exceptional

was expecting full breakfast, but the kitchen was closed and they provided only little bags with snacks

the breakfast was served in a little room to the side of the hotel and had cereal, porridge

old building i picked a hotel with breakfast the kitchen was under renovation in the morning between 07-10 you are supposed to get a small paper bag

and dissatisfied with the facilites not having gym or breakfast or ice machine or even a soda vening machine

the front desk clerk is sending it to me good breakfast too

nice pool area

), there's a fitness center and spa, our king room was spacious, they gave me a ground floor room when i asked

modern equipment in the fitness room

only thing is that we were there for a soccer tournament and there was a lot of kids and families which we were one of the families so the staff was getting annoyed but please

nice pool, great breakfast, clean room.

staff is very friendly and very warm, quality-price ok, breakfast included, it met my expectations, i would book again, in the heart of san jose, close to

the room was wonderful, staff very helpful, and breakfast good though limited options.

the breakfast was just pastries with coffee & tea (this was probably due to covid19 protocols), at the

gym was clean and had new equipment

i appreciated the simple but neat instruments of the gym

was advertised that they had breakfast, it was never available

outside of the building was so old and dirty looking. breakfast was so poor.

there was no breakfast and then in the morning there was a crew working at 8 am pressure washing was being used

it has swimming pool

understanding of what it is that i needed and expected, we asked to stay a little longer in the pool due to heat, they agreed

had the basic necessities plus free breakfast and access to the bar at night

they have a restaurant and bar that we have yet to try but i heard it s delicious

clean, modern and beautifully decorated. craig in the bar was amazing. i d love to come back.

my spouse was snarkily asked if he wanted to pay for the two bananas he chose at the breakfast bar when i was in our room recovering from a surgery

good wifi and streaming on tv which was great

the hot tub and pool were nice

did not have the breakfast, if any was available, but the location was ideal for my needs

great breakfast bistro

i liked that i was close to the swimming pool

i was forced to listen to those noisy kids having fun in the pool until late night

great housekeeping, facilities, and breakfast. loved it.

from wonderful reception to housekeeping, the cleanliness of the room, nice breakfast to great ambiance

staff was great. valet. kitchen. rooms were fantastic. sound. comfortable. spacious. attractive.

a solid little breakfast in the morning

breakfast eggs were awful.. bacon was raw

food at the bar was great. room was fine -quiet.

the website they offered free continental breakfast which they did not

shuttle to and from was good

did not charge me for an early check in and a late check out and offered to let me store my luggage while i was at the 49ers game

breakfast needs to be included

breakfast is much better than average

healthy food choices for breakfast

good wi-fi, good and clean beds , breakfast is good

super clean! great healthy breakfast!

love staying at holidays inn expresses its fast check inn with a gym and a fabulous breakfast

excellent wifi

the bar was out of my beer!

hour with free snacks and drinks, great breakfast with omelets made to order, nice pool, nice hot tub, large rooms, low price

continental breakfast was good and facilities (such as gym) is new (+)clean rooms, good breakfast and gym (*) gym equipment could use some grease (*) breakfast was minimalistic and the gym was about average for a hotel (+) gym was brand new and nice (*) the gym facilities are decent (-)that the gym wasn't open or the hot tub. room service (*)was nice, room was nice, breakfast was decent but they didn't have a gym or restaurant onsite (+)the bed was very comfortable and the suite spacious. the gym was also nice. (-)no gym. the hotel is kind of old. breakfast is so so.

room service was delicious

i didn't use the pool, but looked clean

very good facilities as the gym and pool but did not try it

i could not find laundry room

always clean. easy to check in and it’s right next to the airport. the gym is also nice.

big enough room, gym is there.

we had the room right above the laundry room

also the bar and restaurant was closed on the weekend

but it lacks of cleaning, the staff at front desk was rude when asking for clubs for mini-golf

i in my room i cannot use wi-fi in my room i try long in but wifi connect and not connect all the time i ask front desk twite time let them help, but nobody

restaurant didnt stay open long enough to eat in it bar closed too early

the lobby, the bar and overall hotel

concert venue, new & clean, friendly staff - went out of way to bring decaf coffee pods to room, late check out was

bed and the bathroom the bar and the staff at checkin.

convince to the airport . shuttle was very convenient. bar and menu were very good

great location. shuttle staff prompt and professional. room immaculate and spacious.

would have liked the gym to open before 6 because i wake up at 5 for exercise

on 1st floor as requested was great but right across was the laundry facilities and the crew was very loud early in the morning

clean, quiet. breakfast was awesome plenty variety

swimming pool and hot tub was a nice bonus

clean and cozy ,slept very good no noise we are coming back ,room service fast

closeness to laundry room as requested

it was great having our own kitchen so we could cook breakfast and late night

i loved having a full size kitchen

laundry facilities

like the hotel because it has a kitchen in it where i can cook and the staff that works there are all very

the breakfast was a little simple and not many choices to drink or lactose free food.

the pool was a nice addition

breakfast was incredible and the hotel was just a few minutes away from the airport (which we were

breakfast was great! laundry room for guests was a great plus! the room was spacious and cozy!!

clean environment, everything in a bundle kitchen area, bathroom, and small decent living room area

the staff is so kind and friendly. the gym is perfect. all the hotel pretty clean.

i stayed for a marathon and they were more than willing to assist me in a late check out

from the shuttle drivers, to reception, wait staff, and management, all were ready

fact you have shuttle is great

was convenient to have a pool, gym, bar, restaurant in the hotel

the breakfast area is spacious everything was neat and clean, the food hot

the staff was exceptional; every single person, from reception to shuttle drivers to breakfast crew, were so friendly, we really felt welcome

had wings at the hotel's bar and they were the best we've ever had

oh, and do let shuttle travelers know exactly where pickup station 10 is located

was very clean and the staff was great specifically the bartender at the bar and grill he was very nice and polite

just order room service breakfast, continental breakfast is so boring

restaurant was great. room service prompt and good.

$30 a day parking, no room service, restaurants close early.

steak, wine and potatoes were outstanding as was the service provider burt at the bar in spencer's

there wasn t room service or anything open to eat mid day

we flew in and rented a car, the shuttle service was huge

location, shuttle to airport, set up, restaurants nearby

shuttle service

proximity to food and casino

they helped to set us up with a shuttle to the airport for us in the morning and check out was easy as well

no breakfast

alarm went off in the middle of the night because of some mishap with their laundry machine

wide and clean room, full kitchen.

free parking, unusually nice breakfast, free coffee in the room as well as a kitchenette

room was nice, (bed could be slightly more comfortable) dishes were already in the kitchenette area so no need to call for anything

i wanted the breakfast and pool but covid was the problem

liked that it had a lil gym with towels and a water cooler

wifi is good and all the staff is so nice and they good cleaning and all the housekeeping is cool

modern look awesome pool amazing staff great breakfast clean

the hot breakfast my wife like the gym and could hear the tv

the staff offered the kids snacks while waiting in the lobby

bigger pool and hut tub .

checked in late, so i asked the next morning for a late check out (not realizing it was already a noon

great staff! free breakfast was great!!! stay was overall worth the money and great!!!

saw a picture of swimming pool and hot spa after that i went there is no hot spa at all also need some more heat for warm in

great breakfast! buffet style with many options. kids also liked it.

clean, had a gym

would have loved to use the pool but current circumstances prohibit it.

pool and staff were lovely and the breakfast included was gorgeous

it would have been nice to not have to go downstairs and into the gym to get drinking water.

the other issue was the swimming pool was too small

the gym and pool are nice

breakfast, no pool or gym

breakfast, no pool or gym

breakfast was pretty good

should be set further out away from the breezeways leading to the rooms in the garden/swimming pool area

the pool area closed at 9:00 p

easy access to the pool, you don't have to walk through the lobby, there

pool area was great

the pool and spa

the breakfast scenario

property, large room with equipped kitchen, easy parking, perfect wifi

it was perfect for us, breakfast was good and overall nice place

kitchen and living room, two bathrooms

like the breakfast and my kids love the bi-level suite