my room was huge and clean, the pool was relaxing

no breakfast. elevator floor needs replacing.

couldn't take breakfast to my room,so i didnt bother.

to airport with free shuttle at any time was very helpful, the free breakfast was nice, the reception manager was so

breakfasts are provided here, hotel room carpet could use a shampooing

ose to airport and car retail) and shuttle service.

breakfast was typical. eggs, sausage, waffles, cereal and an assortment of muffins and bagels.

the staff offered us the use of keeping our vehicle in long term parking with the use of shuttle transportation to the airport

staff and breakfast

appreciated the free airport shuttle, the room was clean & relatively modern

room was so comfy and loved the pool

pool, room

prices on room service menu

the fitness center is incredible. the restaurant/bar on site is convenient.

shuttle to airport might be little out of time

breakfast ended at 930. i think it would be great if it was available to at least 1000.

pool was not available (to be fair, there had been strong storms passing through the area earlier

my kids enjoyed the pool and the breakfast

and eggs weren't good, small pool and no jacuzzi,needs new towels because they were thin and

excellent breakfast, staff were very courteous.

now uber let didn't want come keep canceling sad because it's very nice place updated and has pool probably ok if taking cruise next day and want too just get ready rest before your

clean comfortable rooms and a nice complimentary breakfast

and the continental breakfast was amazing

but it was because a large group of kids were visiting and they ate up the food faster than it could be prepared by staff

the pool area was clean and nice

breakfast was decent

breakfast wasnt that great :/

the staff was very friendly the breakfast was good and the place was clean

location and gym

was nothing i did not like about the hotel even the continental breakfast was good i know we're still in covid-19 procedures but the breakfast was still

the breakfast option was confusing and not explained very well when we checked in.

my daughter flew in from orlando and the shuttle picked her up

breakfast was amazing

shuttle service stops at 8pm.

their shuttle bus was as about the only on to run to airport at 4:00am

hotel was close to the airport and they had a free shuttle from the airport. rooms were clean.

my stay was wonderful! it's a perfect little gem with great breakfast and a great gym.

location, bar with food options, shuttle

the on-site gym had very good equipment - definitely a plus

it was new, nice, and clean. pool was nice

was very near the airport and had a shuttle that ran all hours which was very convenient

the pool was gery refreshing, but could have the leaves cleaned out a little more often

breakfast, and the gym was closed due to covid

pool gate was continuously open

near airport with free breakfast and outdoor pool was open.

liked the customer service and the accommodations for early check in

very helpful and i really like that there was s restaurant and bar at the

complimentary breakfast ms phyillis was amazing the early check in i received

the gym had nothing to sanitize or clean equipment with and it was dirty

breakfast was only being served after 7am, the sign said 5-9

have attempted to use the fitness room during several visits and unfortunately some of the machines due not function

needed an early check in and they got us in a room when we arrived

manager about the group that came in to the pool that was blaring loud cussing music (i had small kids with me) all were also drinking, and dancing very nasty on each

we had our football kids come down in the breakfast area to have a meeting a was interrupted telling us we had to leave

no access to pool and no airport shuttle

convenience, shuttle drivers were friendly and accommodating.

the bar and location

prompt and friendly shuttle service. a closer restraint would’ve been nice

good gym. helpful staff.

the night i checked in i was told i could have a late check out when i asked about it in the morning i got told no and that lady was very rude

the bartender at the bar very entertaining

thank you to the shuttle bus service man for getting us at the airport at 1am which that service is provided by the

lack of amenities due to pandemic (i wanted to use a hot tub or pool but it was closed)

the pool area was beautiful and parking was easy

lady working on the bar was lovely really friendly told us about places in new orleans

also, we really appreciated the shuttle at 5:00 am

check in was late, and shuttle bus was not working should have said this at booking.

was close to our shop for parking and the breakfast was very very good

to the airport with shuttle service

good location,great breakfast,clean room,friendly staff.

breakfast was very minimal and just ok

breakfast

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room with washer and dryer and detergent luggage cart available front desk agents are

did eat breakfast location cool i like it

i left before breakfast.

lady driving the shuttle didn't help me put my luggage in the van or take them out ud83eudee4 the service could have

would have liked a better view than a giant parking lot.

lots of parking

convient location. parking was free & there were plenty of spaces available.

location and free parking

for breakfast, all they have are eggs, sausage, and cereal

staff was very friendly and accomodating. the room was clean and they serve a hot breakfast.

very friendly and professional team. we?ll run. 2 bedroom was great for kids

the tv has several streaming services to choose from, the kitchen is small but fully stocked

spacious room with kitchen. super clean. it was great!

breakfast ended to early .

staff was very nice and friendly but i could see spots of the room like the restroom and the kitchen sink weren't clean

love the pool, exercise room, free cookies at the desk, easy parking with a big free parking lot

the breakfast is fair, could have been better.

pool was closed which was disappointing since the other properties locally had an open pool

pool; we had our kids and they were disappointed there was no pool

very nice stay for the money. really no problems at all, would like to see a upgrade gym.

perfect choice at the price i paid, close to new orleans airport, comfy bed, large room, gym in hotel

kids liked the waffle maker.

the staff was very friendly and accommodating when it came to early check in

i enjoyed the breakfast and the pool and the rooms were very clean and comfy

would have been better to end breakfast at 10:30, also a better brand of sausage links..

was good (didn't feel sketchy like some places closer to the french quarter) and they had a great breakfast selection available in the morning

the staff worked hard to get a room cleaned for us for early check in

and we were put in a room right next to the pool so while we were trying to sleep we heard kids yelling and screaming throughout the night

more setting and kitchen supplies for three to four people

small kitchen space/counters

the kitchen had all the basic equipment one needs for a medium-length stay

big room, full kitchen. perfect beds. friendly staff

the furniture in the bathroom and kitchen area needs to be updated. had lots of scratches.

clean, well planned/equipped kitchen

great staff! laundry room and gym.

didnt like the pool it was very small and a lot of people was expecting something big so they could get in but

big clean rooms with a fully equipped kitchen

i like that they have both kitchenettes and laundry facilities

options for breakfast

spacious, free breakfast, free parking, not crowded, location convenient for food and shopping

pool was terrible breakfast terrible staff spoke spanish and charged me double and have been trying

breakfast is been charged and you get 3 items! not even fruit!

the only issue was that the pool was not a heated pool.

everything was very nice. breakfast was very good. staff was very nice also

room was perfect, shower was spacious, kitchen in the room was a little crammed but we made it work

loved the kitchen with a full-sized refrigerator, dishwasher, disposal, small cooktop, and microwave

bigger garbage cans. especially since there is a kitchenette, the garbage cans were too small.

the breakfast was delicious

we have a pool and gym in the hotel

ihop is connected with great food. my kids have fun in the pool and the beds are comfortable.

superb private balcony view of pool and i 10

lots of noise, was on 4th floor and lots of noise coming from hall, kids running wild,

kids running in hallway at 3:00 a.m.

the breakfast was delicious and even more the young lady that was the breakfast attendant/cook was a

fitness room is a joke

it was a shame that the breakfast bar was not out however considering the circumstances, the breakfast that were served to go were

bar and café was awesome

a trailer with my quad cab pick up so was very long, they had event parking that they let me park my rig in

the kitchen and comfortable beds and air condition good breakfast

we loved the kitchen and large refrigerator, and since there was a full-size freezer, we were able to make ice

except i couldn't tell you about the breakfast cause i sodnt eat breakfast their but everything else was

we liked the location, the kitchen and the room size

i love that the rooms have a kitchen and we can cook our own meals

the pool was closed the bathroom ceiling had a leak and no free breakfast.

loved the fact they had a laundry room

advertised pool table never saw one the elevators are very

didn’t like that the bar closed at 10 and there was a 12

we were told the pool was available but was closed due to renovations

shuttle from airport was great

loved the breakfast! beds very comfortable, check in staff very friendly. thank you

the breakfast was hot and fresh. there were a variety of items.

wish there were a tour bus or shuttle downtown to french quarter area as we found it very difficult to navigate by car

the breakfast was delicious

beautiful pool and sitting area property also jas a laundry room

breakfast was marginally acceptable and there are not a lot of choices

love the breakfast, the location was a little tricky.

breakfast

only thing we didn't like is that there were a bunch of people in the pool area until 10:45, kids running around and screaming

the front desk and kitchen staff were cordial.

residents inn residents should be automatically given a key card to access the jacuzzi/pool area next door at courtyard upon requesting those amenities (if theirs are not working)

only one t.v. downfall when traveling with kids

the bathroom showers, kitchen amenities were very nice-everything down to the sebastian shampoo and free

was awesome, staff was awesome, the room was amazing, and the breakfast was awesome not what i

gym was clean and easy to use

the sitting area near the pool.

friendly staff and the on site bar was neat

excellent location staff very friendly nice clean pool

they did have a restaurant and a snack corner, a pool, and gym area

was no ice bucket in the room and you had to download the menu to order room service

on check out there was a room service charge that i did not place

no microwave or fridge in room, but the room service food was excellent

being able to order room service.

didn't like that when i checked in someone had ordered room service and the tray was still by the door when we checked

the facilities are very nice - our kids loved playing near the fountain

wish the pool was open later, i'm a midnight swimmer

good price. we were able to get adjoining rooms. kids loved the pool.

pool and hot tub are amazing

i could not use the pool

staff accommodate me for an early check in due to my long drive

i likes that they had a pool .

pool was dirty

the pool was closed

i couldn’t do early check in, then the room i was placed had roaches ud83eudeb3 then they never cleaned my room

breakfast standard - nothing that was a stand out. temperatures and presentation fine.

i liked the comfort of my stay, the bed, the easy access to complimentary breakfast, the stairway was a comfort walk, the view outside of my room, the ease to the interstate

it even had a breakfast bar

cold water for breakfast tea two days in a row.

kept having to walk inside to the front desk to have someone let us in the pool area and the carpet seemed like it hadn’t been cleaned in a

only thing that bummed me out, was not being able to use the pool

good breakfast slept great

great breakfast, friendly staff

i also liked having a pool on the property

good ambiance and with a laundry facility . excellent

the laundry running until 11:00pm

clean room, big bed lots of pillows. kitchenette was very nice.

no kitchenette

front was awesome she really made check in a breeeze and she stayed on top of everything for our early check in

courtyard, pool, quiet ...loved the decor in the lobby

the swimming pool was good

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant,or laundry,so poor value for

i also like the swimming pool which was decent heights to go swimming in

winter couldn't swim in pretty pool.

i really liked that the parking is gated. felt very secure. pool is also very nice!

was nice, bed was comfy, wish i had been able to stay longer and enjoy the beautiful pool

didn’t use the pool (it was too cold/rainy) and never interacted with any staff, but the text messages assuring i

the locked gate made me feel more secure, and the pool area looked nice though i didn’t use it

hotel is decorated very nicely and the room had great facilities including a kitchen area with microwave and fridge

the pool was well maintained and a nice secure green area in the rear for lounging outside

there was a kitchen sink, refrigerator, and microwave in our room

have a basic kitchenette with sink, fridge and microwave

the pool, the balcony, the beds, the kitchenette area, the bathroom, the location where all really

the breakfast was excellent

everything is was great, pool was open i did enjoy it

the pool wasnt opened.

location good, price good, breakfast good and clean hotel

the pool

very cute hotel in a great location. there is a good bar in lobby, close to good eat spots

the bar with outdoor seating place was a favorite for us and it's a great spot to catch public

great smart tv and comfortable beds with a hot shower and you can’t beat having a bar and coffee in the morning in the lobby

i loved the bar and the outdoor seating area

the coffee at the coffee bar was pretty bad.

was extremely limited had nothing my kids would eat so still had to stop to get them breakfast some where else

close to restaurants and places to get beignets for breakfast

people kept leaving their kids in the hotel lobby to play while they were in the restaurant

i wish we had stayed here the whole duration of our trip because we had kids with us

there is a mexican resturant attached, but there is a fantastic wine bar just two minuetes walk away that does does fantantastic food and great drinks

pool was small but perfect for rinsing off the humidity

the beauty and cleanliness. the complimentary cheese trays and breakfast were wonderful.

we enjoyed the pool

nice pool

didn't have a gym and didn't serve alcohol

machines in self service laundry room wasn't working too well and the hotel staff don't actually manage it, so it was hard

i wasn’t reminded about breakfast time or informed of what floor the roof top bar, fitness center, and laundry was located on, and there was nothing noted inside of the room

the breakfast was prepared well . jus wasn’t what my kids eat

some kids thought it was cool to burn tires on the parking lot where we parked

and helpful staff, very good hot breakfast and the canal street car is right in front of the hotel

although i was already prepared, the kitchen included utensils also

the kitchen closed and there was no room service available as advertised

it came with complete kitchenette, modern bathroom, and no carpet

breakfast was good, coffee hot, and variety of breakfast items

scenery and the rooftop is a unique experience where you can see all over the city, an excellent bar area

only thing i could say was that the pool was only open 11a-8pm

very clean. friendly and helpful staff. nice pool.

rooms, comfy beds, decent breakfast

i didn’t have time to use the pool.

ease of check in, early check in, location.

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

the only minor negative is the kitchen utensils were missing. they sorted it out!

its not everyday you have a hotel room with a stackable washer/dryer and full kitchen

comfortable, very friendly service, good breakfast, generous amenities, free water supply, self laundry room, good

spacious room. beautiful lobby and rooftop pool.

nice and clean free laundry

dryer did not work properly in the laundry room

the breakfast has some issues the laundry was not working as it should

i had say one thing, it would have been nice to have an oven in the kitchenette, not just a microwave

breakfast could have been a little better but it wasn't terrible.

breakfast was excellent

staff was extremely rude the front desk clerk i inquired about an early check in bc my flight landed at 7am staff was super rude and didn't accommodate me

kiddos wanted the pool but still not open even through website said open with appts

no gym!. i was ready to eat junk food and go workout but turns out everything on site is closed.

almost too big and pool was kind of dirty

rooftop gym and pool was a plus

good gym at hotel

the hotel features a bar in the lobby and restaurants within walking distance

the gym because it was small yet adequate.food was good the only night opened

a restaurant and bar on location was great but it would have been a bonus to have a fixed rate for guests

the gym equipment (free weights) were broken

no overflowing trash bins in the laundry room or the vending machine area

the bar and kitchen were good and the pool is awesome

maybe the hotel could work on is controlling the weed use at the pool to try to protect small kids from illegal drugs

the small bar area to watch the collage game, but the hotel is under renovation.

i loved the hotel! the gym was big and clean! it's was in a good location!

the bar great atmosphere

be back and i called some friends and they will be checking in soon can't wait til the oyster bar

no microwave no iron no complimentary breakfast

i love everything except they don’t have a pool and the bar wasn’t open

i had just left hospital and requested an early check in and understood this was dependent on availability

things at the gym that seems were waiting for repair a long time

everything was great breakfast. check in went good.

gym was ok

the gym is way too small

amazing stay, bed was very comfortable and breakfast was delicious.

breakfast bar would be nice but food was excellent and so was the waiter, and also the valet service couldn't

chose canopy because i enjoy having a restaurant and bar on site

very nice hotel for the price, loved the bar and restaurant

i did not enjoy being on the same floor as the gym. folks working out at 6 am woke me up.

i was placed on the 14th floor right under the gym

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

i didn’t like that the rooftop and gym was closed

we also really appreciated the availability of a voucher for the gym next door

needed to borrow a phone charger and get late check out

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons coming down to use the elevator to the rooftop (which is currently broken)

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant is amazing and the rooftop bar was an

it met all of our expectations. wish we could have ordered speciality coffees in bar area.

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

the building is so alive and fresh, staff was very welcoming and with it, excellent value, breakfast set up is amazing

ppy hour

i loved everything, even the free breakfast was fabulous!

and restaurant/ bar down stairs

breakfast the next morning was just what we needed

pool was refreshing

small pool.

we stayed for three nights the first night was ok but then a very large party of kids on the school trip ( at least two coach loads) booked in and it was

great hotel, breakfast, and such wonderful staff

it was noisy the first 2 nights of my stay, kids ran back & forth down the hallway and made lot

we also liked that they had a gym

the bar served amazing and served affordable drinks

gym was without air conditioning, breakfast was poor (but i didn't expect more considering the

the whole modern set up ! love that you check in at bar and get a drink

was up to date, loved the check in and bar area

arrived at 10pm from london with two young kids and the room i had paid for an confirmed was given away which meant their beds were not ready

the gym facilities were good and had a nice variety of equipment

last thing would be room service

food from nights out and the bar downstairs also would have been perfect for my pregnant sister room service should have came up everyday to clean and make sure we had fresh towels and take out

the rooftop pool and bar

price and early check in

breakfast was excellent, i loved our rooms and staff was amazing.

on), some of the outlets were not working/functioning properly the breakfast was ok, waffles were hard, eggs really runny, and people coughing all around it

food, ambiance, location, and pool

the indoor pool was not open due to mechanical issues.

the entire hotel is kept exceptionally clean; the staff is amazing; and the breakfast was delicious

good food, fast room service, friendly staff

also- the late night room service menus- get the ham and brie sandwich

not eat breakfast only room service

the food in the restaurants were perfect even if you order room service the food still tastes as if you were in the restaurant eating

everything they made me feel so welcome in every way. from valets to room service and venues.