everything was great but pool was still out of commission

free parking, free breakfast, easy drive to downtown new orleans, friendly staff

for an included continental breakfast,this went above expectations with real meat and eggs

free breakfast

missed breakfast

good ambiance and with a laundry facility . excellent

clean room, big bed lots of pillows. kitchenette was very nice.

some arrived early she told us she couldn’t guarantee an early check in but she’s try

front was awesome she really made check in a breeeze and she stayed on top of everything for our early check in

if they had a kitchen i didn't know. wasn't inform. no coffee in the room.

also when we arrive, chemicals had just been out in the pool so we waited

improve the laundry sheets did not smell fresh!!!

the pictures make the pool look bigger than it actually is

nice people, clean, nice breakfast, comfortable, debra got us a handicap room on the first

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

breakfast was a standard continental with cereal, bagels, yogurt etc

so lovely local bar / restaurants with live music once you have visited the madness of bourbon street

the hotel was very quiet, which was especially great so that our dogs wouldn't bark

people kept leaving their kids in the hotel lobby to play while they were in the restaurant

breakfast only lasted till 9:00am

the pool was horrible, just too small

the beauty and cleanliness. the complimentary cheese trays and breakfast were wonderful.

didn't have a gym and didn't serve alcohol

everything location staff gym room i get the king suite snacks water coffee late night security

constant banging on the wall from neighbors, intolerable banging from construction, the gym was unavailable, the pool's location was underwhelming and part construction zone

the staff was excellent and the breakfast was delightful

breakfast

breakfast was good and the room was clean and comfortable

as expected for a continental breakfast

very clean, breakfast always fully stocked, flowers around the property are well kept, and the housekeepers

i like everything it was very comfy and they serve breakfast definitely going back

no free breakfast but has pictures on the website of breakfast wasn t told the breakfast hours either

it was a quiet area gated parking. i felt safe. the room was clean. it has a stove.

was clean and had a pool and free ice

i didn t like that the breakfast ran out fast.

great smart tv and comfortable beds with a hot shower and you can’t beat having a bar and coffee in the morning in the lobby

the bar with outdoor seating place was a favorite for us and it's a great spot to catch public

i loved the bar and the outdoor seating area

very cute hotel in a great location. there is a good bar in lobby, close to good eat spots

the coffee at the coffee bar was pretty bad.

rooms are modern and well appointed and the hotel has a pool and courtyard

large spacious room, nice pool area,comfy bed

pool was very nice

ground around the pool area needs to have some sort of anti slip

the pool was well maintained and a nice secure green area in the rear for lounging outside

the gym equipment (free weights) were broken

the gym equipment was broken. as well as the ice m jo eta in several floors

and functional room, very good breakfast, well equipped gym, tram stop very close to the

missing a pool and maybe somewhat more equipped gym

the hotel features a bar in the lobby and restaurants within walking distance

sadly, due to covid19 breakfast wasn't the best.

full complimentary breakfast

there was a variety of breakfast choices. the food was just the right temperature.

room was very comfortable and clean, the staff was friendly, and helpful, and the breakfast bar was awesome

breakfast and being able to park my car while on the cruise

that included one free sparkling wine at the hotel bar and use of a gym, but as i was only staying one night, i wasn't able to use them

noisy air condition, location too far away from cbd, no gym

love the style and the rooftop bar is beautiful

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

it met all of our expectations. wish we could have ordered speciality coffees in bar area.

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

no pool

lobby and bar beautiful and loony smells sooo good

the evening bar staff was amazing

like to have wait service at pool instead of standing in line to get food

no restaurant on site, bar closes at 11:00

large fridge in room, small kitchen/sink with dishes and utensils

location could be easier to access. breakfast could improve with more hot dishes.

the breakfast left a lot to be desired. either improve it or eliminate it.

forgot to grab a breakfast bag, but the stay was wonderful!

didnt care for the breakfast. coffee was good

breakfast, lovely staff, really authentic to the area, nice courtyard and they gave us

chef/staff for breakfast was exceptional

the breakfast was fabulous!

the hot breakfast provided each morning was delicious

location, great breakfast, very friendly staff

we opted to just eat out, pool was having work done and they said it would prob be another 3 or 4 months before it would be

there were bag breakfast ,and the pool was not open

me and my wife loved the kitchen and really loved the comfort of the bed.

staff always seemed to be visiting with people in the kitchen area and a dog, not a service animal, was there as well

clean. good meals. kitchen facilities.

a few minor things: room service did not replenish toilet paper. room lighting was poor.

perhaps because the accessible room was tucked behind the hotel laundry door, making us have to close that door to access our room at all

i was glad they repaired the wifi quickly because connecting was difficult the first night from our room

wifi was terrible

did not inform us that guest laundry was unavailable at check in

quiet despite the bar downstairs

the bar had some cool cocktails and was open 24/7 and gave an opportunity to talk to the spectacular

quisby was clean, great location, great bar and the only hostel in new orleans that i could find that would let people over 35 from the usa

great bar area

the downstairs bar is cool

the breakfast was the same for the entire weekend

very clean, we had all the channels on the tv to watch, they provided us with a breakfast buffet

the breakfast was great

it fits all my needs plus hot tub and bar also breakfast

extend weekday breakfast hours during peak season

the breakfast was really good

breakfast, day desk workers, housekeeping, laundry room, security, etc

i really like the fitness center

was supper clean, the staff was amazing, the beds were so comfortable, and the breakfast was

all the staff was helpful and leslie (serving breakfast) was lovely and kind

hot tub had too much chlorine and it irritated the kids eyes

my kids had left their floaties out by our door

had to go purchase breakfast because i thought i put 2 adults and 2 kids would be with me but the coupons was only for two

the other guest staying above me was having a party late and my kids couldn’t sleep

the breakfast was great and the front desk staff was great as well

curtains in room no wardrobe in room no safe no bar for a drink

everything bar the shower

good breakfast selections, not not a full breakfast

clean freshly painted rooms. everything looked new. staff was attentive. breakfast was great.

everything was great including the free breakfast

i enjoyed my workout in the gym

you had to go to the casino, which was full of smoke

casino only had 1 restaurant available

needs a cover on the walkway to casino

it was very close to the casino we were to meet some friends there

it was close to a lot of restaurants. you can walk to the casino.

ol and gym)

hotel had everything we needed - restaurant, pool, bar, etc

lobby bar was good

pool was so calming and relaxing

wifi signal was not so strong and you needed to reconnect from time to time.

we arrived later due to a delay in flight, and the staff let us order in food and eat in the bar area

at my 2 kids and i would have been prepared for the wait

the bartender was great and the bar area

breakfast 24 hr coffee at lobby and in room free wifi in room and in lobby has swimming pool and gym no restaurant, but it's new orleans- restaurants are all over i've been this hotel 4x

loved the facilities! the building and room were beautiful! the pool was great for the kids too!

only thing i have a complaint about is that my 11yr could not swim in the pool because the kids in the pool were acting so ruff

suites with well equipped kitchen

front desk staff and breakfast staff were friendly and efficient!

the laundry machines are super old and barely work.

facilities, including swimming pool and gym

comfortable luxury close to trolley. great gym.

staff was extremely rude the front desk clerk i inquired about an early check in bc my flight landed at 7am staff was super rude and didn't accommodate me

restaurants, bar and starbucks made it unnecessary to leave the hotel

outstanding service and accommodations. room and pool were great.

the staff were extremely accommodating with early check in and late check out

my kids loved the morning waffles

springhill suites has 2 queen beds and a sofa with trundle bed, which was perfect for our two kids

however, it was perfect for my young kids and amazing after the sun went down and right before bed

breakfast was adequate and abundant, dinning area was large and spacious and clean

was great about their property, except there was a big chair convention, and there was kids running up and down the hall, so it was quite noisy, but that was not the hotel s

only negative that i have is that the bar didn't have a happy hour on friday, the one day most people are looking forward to a relaxing

at any rate, they didn't replace the full set of towels, and as a result, i had to go to the gym to retrieve 3 mid size towels in there to use as a complete towel

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room equipment broken

breakfast was excellent

it was the omelet bar for me

the pool was small

decent gym facilities

this also generates an easy flow of conversations, particularly around the pool

are in the lobby of a really happening hotel - which is cool but may not be great with younger kids

pool went only to 4 ft and although the bar by the pool is open til 10 you are not allowed in the

we finally after waiting 20 mins with 3 kids and luggage, we checked in

loved the option of a late check out for a minimal cost

we checked in after getting off a cruise early in the morning with three kids and suitcases, so

i was embarrassed when my wife and kids walked into the lobby

there's a shopping mall 5 min walk from the place, so a lot places to eat and walk around clean, gym works, no breakfast,

don't really like room service and what not coming in and

bar staff - awesome music venue- fabulous coffee- great wifi - loved the mini bar selections

the staff were really friendly and helpful. great wifi.

gym is amazing

room service food could have been a little better.

our room wasn t cleaned daily and the pool was poor

being told wifi would cost extra

the wifi.

free wifi, had to pay to park at hotel, no fridge in rooms

the hotel staff was very friendly and the wifi was fast.

ry informative) loved the access to the pool next door

the breakfast, both the buffet and a-la-carte options, are of high quality

order the pancakes or griddle cakes for breakfast, they were the best i ve ever had

the food on their room service menu was amazing

i tried to order room service or just water / coffee a couple of times but they never showed up.

they allowed us a late check out and also stored our luggage after for the day for our evening flight

the gym was

the views, the pool, the exercise room, the bathroom. the patio !

our room was located just off the pool

the view of the pool

i also loved how they had a restaurant and bar with a wide selection of wines for wine lovers

fantastic b&b with the benefit of having a bar and restaurant downstairs

ppy hour

also, having a great restaurant and wine bar downstairs so convenient to grab a nice meal

the building is so alive and fresh, staff was very welcoming and with it, excellent value, breakfast set up is amazing

room service was terrible

breakfast very good we stay her every time we go to new orlean.

tried to order room service but had no luck

happy hour was awesome, bar is great, food is really good in the am for free, and location is pretty central and not that

the happy hour and breakfast

did not work properly

breakfast is very good, location is good

pool area is a bit outdated and not very

the indoor pool was not open due to mechanical issues.

location the pool the breakfast

the bar was nice.

the rooftop pool was great, the location was also very handy

lots of amenities: gym, pool, spacious & comfortable rooms

lots of amenities: gym, pool, spacious & comfortable rooms

the bar is a fun meeting place and the staff is so friendly and helpful

beautiful hotel, indoor swimming pool, gym, laundry facilities, parking deck just for customers, high security

the breakfast buffet, the afternoon snacks, the pool area.

pool and hot tub were great

it was a long way from our room (older side of building) to the pool area (new side of building)

gym was great and served its purpose

the bar staff were also friendly and welcoming

nice and beautiful hotel. the gym was good.

options (even for purchase as your site shows bananas and muffins in the snack area), the gym was closed during operational hours and the pool was closed

the gym was small but it had exactly what i needed for a good workout

had to climb two sets of stairs to get to the gym

front desk clerk donna greeted us and was very accommodating with early check in and suggested local eateries

staying in was beautiful, everything was clean, the elevator was functioning fine, and the free breakfast was enjoyable

i was here for a work conference and on my day of check in the hotel allowed early check in so i did not have to carry my luggage to the conference

breakfast was decent

decaf coffee, more breakfast choices would have been nice, no floor mat in the bathroom for the first 2 days, one

the hospitality, the food and the bar tender was on point

only bad thing is the room want ready until 2 hours after check in time, and i requested an early check in

last but not least the restaurant and bar

bar area seemed to have some gnats

no room service, gotta put your garbage in the hallway for them to come pick it up

i liked the breakfast. it was a very comfortable room. everyone greeted me.

excellent room, good gym, nice bar to get a drink in the evening

no breakfast

shower. bar tender girl

about deposit n no breakfast

lovely staff, great gym and really nice room

our room was large and comfortable, and the use of a diy laundry was much appreciated

pool/ hot tub are great

such as the pool and hot tub, the workout room, and the laundry room

great cafeteria food, gym, and pool. the bed was comfy.also plenty of free parking!

poor dining room service for breakfast, impersonal and inattentive bartender

kids got bag upon check in grandkids liked that and the stuff in it

the hotel is pet friendly with one time pet fee of $50

not clean the room, and dumped 8 towels in our room instead which was a tripping hazard for my kids in the bathroom

love the atmosphere, the staffing, hotel room , lighting , the fact that they had a bar and restaurant upscale indeed

was great but i guess i have to say it is a toss up between the perfect room and the hot breakfast buffet

getting a seat at breakfast, crowded kitchen, toasters really slow

great hotel, breakfast, and such wonderful staff

breakfast and gym.

liked everything there wasn't anything i didn't like aside from the pool being extremely cold but that's more of a personal preference and the fact that we went in

didn’t like that the pool was closed early before the time and the fitness gym could’ve been better with more options

they didn't try to accommodate us at all for an early check in

atmosphere in pool areawalking distance to everything free electric car charger in paid parking lot next

gym was not operating and was one of the thing of because i choose it, and the price was the same

gym was nice addition

wasn’t expecting a full kitchen but it was completely stocked

if your into casinos harrahs is right up the street

full kitchen with everything we could possibly need

lucky it’s super close to the casino and we just parked in the parking garage since we went to the casino every day

)) and the hotel itself is in a great location between the malls, the superdome and harrah's casino

price and early check in

room was comfortable, the staff amazing, the gym was great, the location was fantastic and the coffee downstairs was

comfort of rooms, friendly & competent staff, small well-appointed gym, easy parking, great location, great value for the price

charme nice lobby, bar, top quality restaurant gym rooms with character just loved it

extra $10 charge that was required to use gym

room was a good size, allowed us early check in (thank you) and the hotel is far enough away from french quarters where you can (+)flexibility to accommodate an early check in and a late check out even in a period of high demand during nola jazz fest (+) on the way back we requested early check in at the desk (-)beds better response to request for early check in

the staff shine here. it s just a great place to stay. don t miss the roof top pool and bar.

bar didn't serve hot drinks nor food after a certain time

the gym facilities were good and had a nice variety of equipment

nola, was very short-staffed, which caused them to have to close a lot of the amenities like the bar and the pool, which were only open for short periods of time during our stay

also, there were tons of kids running around at the rooftop bar area

had booked a room with two beds for 4 people - 2 adults and 2 kids

pet fee is too much

the gym has key machines and very spacious, which was really great

i have to hold my kids for hands wash

i also appreciated the fresh fruits and the water cooler in the gym

the gym was amazing. the localization is also great!

very clean, spacious , no pool but staff was great and very helpful

the room service wouldn't and the phn

the pool

the hotel bar is always busy and has happy

i didn’t like that the rooftop and gym was closed

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

liked the location, breakfast and comfortable bed!

excellent lobby and bar

lovely restaurant and bar downstairs with live music and the free wine hour and morning coffee in the lobby were all

and gym was under repair

to casino

we loved everything about this room from the in-suite kitchen to the large walk-in shower

- towels in the gym are a joke - those are small face towels but not meant for working out - bar in the lobby could be way better and welcoming

it was a great location the gym was great gym for being in a hotel

didn’t have breakfast but the alcohol bar was great

at the checkin counter - staff seems not to be sooo interested in the guests - towels in the gym are a joke - those are small face towels but not meant for working out - bar in the lobby could

at the bar one morning and room service next, excellent

gym

room service does not clean every day

room service requested but not comported

breakfast was the best

the apartment itself was very comfortable - roomy, high ceiling, and fully equipped kitchen

location, value, decor, kitchen, bathrooms, space

location, comfy beds, check in/out was simple and easy, nicely decorated rooms, spacious kitchen and living

the kitchen knife was very dull

allowed early check in

the pool and the gym and the games downstairs and the snack area

no pet fee, staff was very nice

wish the pool went a little deeper but it was fine.

the pool randomly closing during our stay so we didn’t get to enjoy it.

the pool the gym the atmoaphere the location

the pool and gym closed way too early

you lose out on simple things like free wifi and continental breakfast

we tore it apart and begged to look at laundry or lost and found ourselves and they were very rude and could care less

also enjoyed the pool and gym on site

wifi was

the space and the room we had the breakfast the balcony

all kitchen utensils included, so we could prepare light meals for kids

do not recommend leaving your laundry unattended in the laundry dry room as a guest swapped out my clothes for theirs in the

dinning area, gym, room, location, staff

the gym is way too small

the pool will likely never run

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

great staff! laundry room and gym.

also, the pool was not accessible to guests

i didn't like the pool

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky dining

chose canopy because i enjoy having a restaurant and bar on site

the toiler paper bar was put on backwards and my friends and i spent most of our stay getting the roll of tp out

a room service is not speak enghish

breakfast bar would be nice but food was excellent and so was the waiter, and also the valet service couldn't

my husband loves the casino and we were less than a block away from harrah's

hotel was very pretty, in a great location right next to the casino, lots of restaurants and the trolley stops

hotel was centrally located near the casino

i also had some great workouts in the gym

everything was great and comfortable. our kids loved the pool and the room service.

the staff accommodated with late check out and helpful with any questions in passing

hotel has great location right next to casino and walking distance to french quarter

very nice close to french quarter & bourbon street very nice hotel w/ roof top pool very clean

it is across the street from the casino and very convenient to canal

the elevators need refurbishment. please provide cleaning tissue and solution in the gym room.

easy access to the casino...it was cold that day...it was nice to take the underground walkway.

parking payment based on casino play a little confusing. wish you had a pool or access too.

did not like that you had to go to the casino and sign up for a players card to get the free parking offered with the room

stayed at the main property where the casino is located and it was amazing

she told me there was room service but when i begin to order it said that room service wasn t available

it was a bummer that the pool was closed but we didn’t spend much time lounging at the hotel anyways

great breakfast great bar overall stay 10

guests were being very loud at 1:30 in the morning at the hotel's pool

chairs in the area with the pool (which was tiny) had upholstered cushions which were

the bar should be open at 11. coffee downstairs should be complimentary.

bar downstairs

gym was without air conditioning, breakfast was poor (but i didn't expect more considering the

bar and meeting area was awesome and the staff exceeded my expectations

we also liked that they had a gym

the walls are thin so we could hear the kids yelling at the dog at 7am in the morning

breakfast is ok

the breakfast was minimal and not what was expected

the limited options for breakfast

location was amazing - beds so comfortable- excellent gym - all round fantastic hotel

i like location!! need bacon or sausage for the nice breakfast.. thank you

however, the two doubles was way too small for 2 adults and 2 kids

the loud weekend college kids

the rooms are super comfortable for families (3 kids under 5), breakfast was delicious, everybody

the decor in the lobby to the bar and then your room is very fashionable and high end

it was bad luck, they took a large group of kids from a school band and the whole thing was a circus for two nights

peleton bike in the gym didn t work the whole time we stayed there and my card has been overcharged by about $120- i

went out for breakfast. good location

the gym surpassed my expectations

almost everything. room design, cleanliness, charm, staff courtesy, wifi quality, location.

needed to call to ask for this when ran out room service included tip of 22

having breakfast was so nice.

weren't comfortable, only one elevator worked, no control over the kids or people holding up elevator and not drying off from the pool

working bathrooms in lobby or bar area

the swimming pool was so small and it was 4 deep only as well

was closed , staff fighting, toilet handle broke, late room service

there was a lobby bar, small pool, gym and even a gaming system in the room for kids

there was a lobby bar, small pool, gym and even a gaming system in the room for kids

gym is mediocre

neither us nor our kids were able to sleep at all

lizzie behind the bar was superb, but the star of the show is mrs sue on the door, what an incredible character