the breakfast began earlier

did eat breakfast location cool i like it

bathroom needs cabinet. no breakfast

breakfast was very minimal and just ok

8:45 am, the continental breakfast bar was unattended and forgotten

room size, value, and breakfast

the 2 bedroom suite was very nice. made traveling with kids more appealing.

the breakfast area was a bit small and crowded.

spacious room with kitchen. super clean. it was great!

every morning hot breakfast

the staff was very friendly and accommodating when it came to early check in

there were kids running up and down the hall playing until the staff told them they had four complaints they

breakfast and area great

breakfast was not as advertised from the website

they were also able to accommodate my husband's early check in

kitchen, living room area, comfy bed, built in shampoo and conditioner in shower, and open shower

better breakfast

the room featured a full kitchen with microwave, dishwasher, etc

the breakfast could have been better but other than that, everything else was amazing.

the breakfast is fair, could have been better.

our room was near the pool; as we requested, and the pool was clean and offered bbq pits, comfy chairs, and area for

the breakfast quality was one of the best we have come across. i usual opt out of the

the pool area is really nice the kids enjoyed it

margie was an absolute delight and breakfast was good as well

great breakfast

could have had more for breakfast

breakfast. more options of items and or variety. laundry unit is extremely expensive.

basic kitchen supplies could have been provided in the room.

kitchen was a little dirty

full breakfast

once again we reserved a pool side room, and was put in a room with a brick wall view

lots of noise, was on 4th floor and lots of noise coming from hall, kids running wild,

i noticed the pool was very clean being it's off season

yall need to get the gym equipment repaired

ihop is connected with great food. my kids have fun in the pool and the beds are comfortable.

spacious, free breakfast, free parking, not crowded, location convenient for food and shopping

breakfast lacked options, but was ok

pool was terrible breakfast terrible staff spoke spanish and charged me double and have been trying

no breakfast even though it’s included in the rate.. i guess covid

thought the breakfast buffet would have been a little better

good breakfast but no change. the roads around the property are a bit confusing the first time.

i didn't do the breakfast but the location was great

bar and café was awesome

fitness room was great

some of the supposed hot items on the breakfast buffet were very cold.

bigger garbage cans. especially since there is a kitchenette, the garbage cans were too small.

no salt and pepper in the kitchen— a very minor inconvenience

also a free laundry room for guests was a big plus

loved the kitchen with a full-sized refrigerator, dishwasher, disposal, small cooktop, and microwave

liked that it was clean the rooms were nice and spacious it's served a very nice breakfast and a light

so was the pool and the staff didn't receive my comfermation number from booking

i loved the fitness center and the breakfast was fresh

encountered noisy group of teenagers, pool water tracked into lobby & elevators

loved the fact they had a laundry room

advertised pool table never saw one the elevators are very

there is a lovely garden space that we did not use, but with a pool, basketball area and lounging in shade

good location. for family with kids is a good option.

i traveled with my kids and their great grandparents, they all loved our suite and the

residents inn residents should be automatically given a key card to access the jacuzzi/pool area next door at courtyard upon requesting those amenities (if theirs are not working)

my kids enjoyed the small swimming pool and basketball court

you don't get free breakfast and there is no indoor pool

the bed was really comfortable. they gym was nice too

the sitting area near the pool.

the family enjoyed the pool and the beds are very comfy and staffs are great

friendly staff and the on site bar was neat

nice and spacious rooms, a large and beautiful courtyard area with a pool

i couldnt get in the laundry room to get a cart so that we could load our things

courtyard, plentiful breakfast buffet, walking distance to stores & restaurants, airport shuttle, laundry facilities, elevators, plenty of seating & pool in courtyard

laundry and gym facilities very close and clean

great service, breakfast and i always feel safe every time i have stayed at ci.

breakfast was great also

booked property expressly for the airport shuttle-there was no shuttle on a monday morning

loved the breakfast! beds very comfortable, check in staff very friendly. thank you

wish there were a tour bus or shuttle downtown to french quarter area as we found it very difficult to navigate by car

the hospitality: a kind guy at checkin, the fluffy towels and the very good breakfast

they have a pool and a beautiful indoor courtyard with plenty of seating

such as the pool and hot tub, the workout room, and the laundry room

lovely staff, great gym and really nice room

such as the pool and hot tub, the workout room, and the laundry room

the gym and the cafeteria.

loved the view as i requested an early check in i wasn t able to get the room i wanted.

being able to order room service.

didn't like that when i checked in someone had ordered room service and the tray was still by the door when we checked

on check out there was a room service charge that i did not place

scarce maid service and no room service for food

kids enjoyed

close to airport and the treadmill and elliptical machines in the fitness room were top quality.

allowed early check in

the pool was down

were not aware the pool or fitness center would be closed

the motel had a laundry room that was the only positive about it

tv waa the most up to date thing in the entire hotel and late check out time of 1pm was nice and unexpected compared to most hotels i've stayed at

so my mom put down what she thought was carpet, fresh, end up being my scent beads for laundry

the gym had nothing to sanitize or clean equipment with and it was dirty

breakfast no scramble eggs no breakfast sausage

hotel and breakfast extremely high..pool was ok but did need to be cleaned..

good cookies! fitness center had everything that i use in my normal gym

told they were too busy to do room service so we had to go to bar to order

room was uber clean, the shuttle driver was waiting for us at 3 am and drove through dense fog like it was a sunny day, the

thank you to the shuttle bus service man for getting us at the airport at 1am which that service is provided by the

night clerk noticed i was coming in late and assisted with getting me another key then asked if i needed a late check out

i really enjoyed the staff and shuttle

clean , the pool & gym is nice ! friendly staff

very happy for the airport shuttle

restaurant was closed, the bar was closed, the hallways were hot, and the ac in our room would not cool down

pool was dirty multiple times i went down for a swim and couldn't get in.

clean, and breakfast, staff very friendly

shuttle service operators were great

also i like the fact we have a late check out and a late breakfast

lliams blvd, veterans blvd and connecting bus routes)the shuttle drivers were prompt, friendly and on time

courteous/professional driver; bedding was very comfortable; nice tv, microwave, and fridge: the breakfast offered hot and cold items of good quality: staff from front desk to cleaning service was

the breakfast

had a very good breakfast

the breakfast was good, the staff was friendly

security and the pool

it was new, nice, and clean. pool was nice

new, modern, very convenient shuttle bus to the airport

nice pool, gym area, and arcade room

easy to book, rooms available, shuttle to airport, friendly staff, very clean room, good price

my stay was wonderful! it's a perfect little gem with great breakfast and a great gym.

the shuttle to and from the airport was particularly convenient

the hotel claims to have room service; they did not

free shuttle service to the air port.

pool area my room

that was great because one of my kids were hungry

the pool was nice as well

breakfast was great, pool was nice, the room was perfect for what we needed

breakfast was hot and ready as well

cleanliness and kindness of all the staff from the shuttle pickup, check-in and early checkout and shuttle to get back to the airport

pool is located in an area that does not get direct sun at this time of year

great customer service staff were great breakfast was hot

breakfast was typical. eggs, sausage, waffles, cereal and an assortment of muffins and bagels.

breakfast, comfortable bed, wish i had time to use the pool- it looked clean and

we didn t have breakfast

close to the airport with own shuttle

dirty carpet in the room, room needed up dating, the pool needed to be cleaned.

my room was huge and clean, the pool was relaxing

the front desk told me the pool was open but they got to the pool it was really

breakfast was standard for a hotel and the shuttle was a bonus

room was great, we popped to the ihop next door for breakfast

parking for airport

called before booking and before check in to verify the pool is open as advertised and was told it was

pool, newspaper, coffee

said it had airport shuttle said it was not operating

location was a bit awkward, away from the airport and needed a shuttle

great staff! laundry room and gym.

2/3 of the machines in the laundry did not work.

i like that they have both kitchenettes and laundry facilities

great staff! laundry room and gym.

clean room, nice ac with good smell, clean kitchen and dishes

small kitchen space/counters

the room size was and the kitchenette

kitchen floor and bathroom floor were both extremely dirty and need a deep cleaning

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in the laundry room and

cleanliness,laundry facilities and helpful staff

the pool was nice and lit up

there was no laundry

courtyard, pool, quiet ...loved the decor in the lobby

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant,or laundry,so poor value for

the breakfast was nice. very clean

enjoyed having breakfast each morning included in the room stay

pool area needs glass for 2 of the tables, only 1 table with a top, other 2 tables have no glass

the free breakfast and the pool, gym and the overall stay.

sausage links were a little cool at the free breakfast. otherwise, very satisfied.

i really liked that the parking is gated. felt very secure. pool is also very nice!

the locked gate made me feel more secure, and the pool area looked nice though i didn’t use it

was nice, bed was comfy, wish i had been able to stay longer and enjoy the beautiful pool

didn’t use the pool (it was too cold/rainy) and never interacted with any staff, but the text messages assuring i

reception, long term parking for a reasonable rate, 24 hour shuttle service to the

but it was because a large group of kids were visiting and they ate up the food faster than it could be prepared by staff

very nice place i did not like that somone had there kids playing in the hall way woke me up an was very loud for over an hour i think that was i called

the wait for the shuttle.

very clean very polite service was excellent breakfast was great pool was clean rooms was clean

excellent breakfast, quiet room, easy to get to everything we wanted to see

breakfast was good, quiet area, and friendly staff

good breakfast, pool available, friendly and helpful staff, mini fridge in room, comfortable

breakfast and breakfast staff very sweet and kind.

i also liked having a pool on the property

breakfast wasnt that great :/

breakfast was adequate for travelers lots of parking

more breakfast items.

i will definitely book again, probably next month when they are suppose to start breakfast again

was nothing i did not like about the hotel even the continental breakfast was good i know we're still in covid-19 procedures but the breakfast was still

laundry on site

the laundry running until 11:00pm

cleanliness of the room. located near restaurant's, and early check in time

if they had a kitchen i didn't know. wasn't inform. no coffee in the room.

some arrived early she told us she couldn’t guarantee an early check in but she’s try

room with a balcony and kitchenette with crockery and cutlery ( not plastic) beds were comfortable although only provided

kitchen had 4 sets of plates and utensils

clean, quiet, good value and an outdoor swimming pool!

i always look for a place that claims to have kitchen facilities because that usually means they have a good-sized refrigerator and freezer

the room was perfect, spacious and including basically a kitchen, as well as the great private balcony

the guy at the front desk/ bar was very welcoming and friendly

very cute hotel in a great location. there is a good bar in lobby, close to good eat spots

accommodation has a bar and small graden where you can have your drink or coffee

the bar with outdoor seating place was a favorite for us and it's a great spot to catch public

great smart tv and comfortable beds with a hot shower and you can’t beat having a bar and coffee in the morning in the lobby

the facilities were very clean and the gym was small but functional

we enjoyed the pool

the gym is gross

breakfast was disappointing

the bed was too soft for my liking, but it was fine. the gym is tiny and can get crowded.

no pool for the kids

room great location great breakfast in lobby, great bar and two restaurants in the same

staff were so friendly and helpful; room very comfortable; nice complimentary breakfast.

staff, nice breakfast, nice lobby and patio, location is great

there is a mexican resturant attached, but there is a fantastic wine bar just two minuetes walk away that does does fantantastic food and great drinks

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

although i was already prepared, the kitchen included utensils also

everything besides the breakfast it could ve been better

it came with complete kitchenette, modern bathroom, and no carpet

beautiful room, exceptionally clean, great breakfast, awesome location, wonderful staff, fantastic

no breakfast or bar open

entrance of the hotel sometimes inside the hotel speaking and making gestures that made me and my kids uncomfortable

the rooftop bar was

reminded about breakfast time or informed of what floor the roof top bar, fitness center, and laundry was located on, and there was nothing noted inside of the room

we loved the hotel, staff and bar tender and doormen provided excellent service

rooftop lounge and fitness center was very good

the roof top pool had more facilities, bar wasn’t open but a couple of vending machines would have added to

staff was very nice and helpful. i appreciate the early check in

lobby bar was closed. my second time staying here and the lobby bar was closed.

they helped us with an early check in so we could work in the afternoon

gym could have been a little better, with more equipment

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room equipment broken

service, room, view, and breakfast.

gyms on two different floors definitely could have been maximised - would have liked some more

the gym facilities could be better, the speed of omelet service at breakfast was weirdly slow.

room had plenty of space and included a kitchenette

non bar use

they sent me messages for early check in but still didn’t have a room, i was very embarrassed and not satisfied at all

any hotel worth staying at esp with kids has access go pool/ jacuzzi

it was my husband and i and our 3 kids but there were only towels for 2 guests

if you wanted to visit other parts of the city such as garden district, the casino or magazine street, public

i loved everything about the property but the roof top pool has to be my favorite! so beautiful

no gym!. i was ready to eat junk food and go workout but turns out everything on site is closed.

pool and staff were great

long wait time for elevators, air conditioner in room was not cold, was charged a $50 early check in fee (wasn't made aware of this fee when i called the day before to inquire about

the staff were extremely accommodating with early check in and late check out

we did not have any wifi during our stay so that was a disappointment to the kids

convenient guest laundry room (not free $2 per load)

u couldn't smoke around the pool area.

that maybe the hotel could work on is controlling the weed use at the pool to try to protect small kids from illegal drugs

thankful to the staff who accomodated us for early check in specially we have kids,it was a great experience

i loved being able to do laundry

all kitchen utensils included, so we could prepare light meals for kids

the room was an appartment, karge living room with kitchen (alll facilites: washing machine, microwave, oven

the breakfast is good, different food everyday

took advantage of the outdoor patio and laundry

the toiler paper bar was put on backwards and my friends and i spent most of our stay getting the roll of tp out

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky dining

very nice hotel for the price, loved the bar and restaurant

i did not enjoy being on the same floor as the gym. folks working out at 6 am woke me up.

a room service is not speak enghish

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

i didn’t like that the rooftop and gym was closed

complimentary breakfast served on the 2nd floor veranda - what a great way to start the day

the room service food was absolutely delicious a great surprise and so convenient after a long day

i loved everything, even the free breakfast was fabulous!

i also loved how they had a restaurant and bar with a wide selection of wines for wine lovers

ppy hour

some facilities could be better. gym, elevators, etc

i love the room here, i had my kids with me and our dog. super pup friendly and so clean.

they have a 24 hours bar & it was a party every night

oversized, jenga, and connect for in the lobby, computer with a printer available, 24 hour gym access, as well as ice machines and ironing area

gym was without air conditioning, breakfast was poor (but i didn't expect more considering the

laundry area useful and ice machine on every floor

breakfast was amazing with a lot of choices including pancakes made from scratch, omelettes, turkey

we went through towels pretty quickly due to having kids with us and every time we asked for more it wasn’t any issues

need a bigger pool.

nice hotel with gym, pool, self-laundry and good breakfast, good value for money

was great, they have a laundromat gym and pool

nice pool area, very quiet & clean & between 10pm-7am you have to scan your room key to enter the

rooms, delicious full breakfast, wednesday happy hour

complimentary breakfast, social hours, full kitchenette and sofa bed, full cookout area

the pool and gym area was beautiful and clean

loved the style of hotel plus we rented a pool cabana which made our stay very special.

the coffee in the coffee bar was expensive, and there was none in the room.

the sezerak bar is brilliant

zerac) for exceptional cocktails

nice bar in the pool area

i loved that the gym has a peloton bike

food from nights out and the bar downstairs also would have been perfect for my pregnant sister room service should have came up everyday to clean and make sure we had fresh towels and take out

in addition, i also liked the fact that the pool bar was open till late

great location, nice rooms, great gym & staff

last thing would be room service

price and early check in

front door can be challenging when you’re drunk & getting ice from the bar at night when it’s packed but this is just nit picking what others might want to know

there is a bar beside and i had to run there for ice

even the bar staff was excellent

local bar next door, ruby’s across the street for home cooked breakfast

nice bar right next door, convenience stores on both corners…ruby slipper right across the street

the gym equipment (free weights) were broken

the gym because it was small yet adequate.food was good the only night opened

a restaurant and bar on location was great but it would have been a bonus to have a fixed rate for guests

and functional room, very good breakfast, well equipped gym, tram stop very close to the

good gym at hotel

didn’t go in the pool but it looked a nice size breakfast was varied each

loved the breakfast, gym and indoor heated pool amenities

did not work properly

they shut the pool down for maintenance before i could swim in it but everything else was great!

and clean, staff was very nice, the valet, woman at the front desk and the room service

great facilities with gym, atm, and everything else on site

no laundry room

within eakjng distance of a casino and the

it is walking distance to the casino, bourbon street, royal street and using the street cars a short ride to the french market

i have dirty laundry towels in front of my room all day and night when i check in and when i left

the pool , how nice & fancy the room was , the view was amazing. the bar was also nice !

minutes from bourbon street, canal street and the casino

poor customer service, the security guard harassed my kids trying to put them out saying he they don't stay in the hotel, fire alarm kept going off,

also there were folks smoking out at the pool area with kids around and i’m not talking about cigarettes

the staff was great and very courteous. i really liked the gym

gym was lacking, valet left my car out front unlocked

would have liked a more extensive room service menu

lobby, gym, and other public areas were modern, clean, and trendy

we re hungry and tired and the check in process was quick and easy and since the restaurant and room service was closed due to covid

we were able to walk ro the french market and the casino

the location was great and the cleaning , room service and bar staff were great!

club and restaurant bar facilities only fair

waiting around for someone to seat me. no pool, no room service.

would book again but hope they consider the option of a mini bar in the room

wifi charges, they really should be free.

bar stools were uncomfortable at the bar and back ground music needs to be played in the

and maybe best early check in at about 11am was wonderful

i loved the room service, including the table they set to serve meals

the went over and above to compensate for the irregularities caused by covid-19 with room service, valet, bar, and other services etc

room service excellent. location, room quality, coffee machine.

nice and beautiful hotel. the gym was good.

the bar staff were also friendly and welcoming

i also arranged a late check out which staff were more than happy to accommodate

professional and friendly staff, great breakfast, spacious room and nice gym

hotel is in historic gym

pool was a bit smaller than pictured

room service took an exceptionally long time

the room service magnificent, the staff very helpful and gracious, but the room size was soso

it would be nice to have 24 hour room service

kids hate it but i must admit i was not very pleased as well although i treied to be open mindrd

location brilliant, roof top pool amazing in the 35+ heat :) clean and spacious rooms, small gym room added bonus

one evening we ordered dinner with the room service and the food was very good and delivered swiftly, the price was also quite okay

and the room service was bomb

the hotel wifi was good to use but you need to remind yourself it's unsecured

i didn't expect to have to pay the first night it also takes 3-5 days to get refunded the gym wasn't always accessible the first room we stayed in the bathroom door was off it's hinges the