the laundry running until 11:00pm

good ambiance and with a laundry facility . excellent

some arrived early she told us she couldn’t guarantee an early check in but she’s try

cleanliness of the room. located near restaurant's, and early check in time

laundry on site

only thing that we didn’t like was the pool wasn’t open for the kids to swim they thought this was the worst trip

would have liked to use the pool!! oh and minor issues with keys!?

the wifi was strong the cable channels that my child loves was clear and the breakfast selection was very satisfying

the pool wasn’t open

the pool

also when we arrive, chemicals had just been out in the pool so we waited

improve the laundry sheets did not smell fresh!!!

the pictures make the pool look bigger than it actually is

nice people, clean, nice breakfast, comfortable, debra got us a handicap room on the first

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

breakfast was a standard continental with cereal, bagels, yogurt etc

so lovely local bar / restaurants with live music once you have visited the madness of bourbon street

the hotel was very quiet, which was especially great so that our dogs wouldn't bark

people kept leaving their kids in the hotel lobby to play while they were in the restaurant

breakfast only lasted till 9:00am

the pool was horrible, just too small

the beauty and cleanliness. the complimentary cheese trays and breakfast were wonderful.

didn't have a gym and didn't serve alcohol

everything location staff gym room i get the king suite snacks water coffee late night security

constant banging on the wall from neighbors, intolerable banging from construction, the gym was unavailable, the pool's location was underwhelming and part construction zone

hotel is decorated very nicely and the room had great facilities including a kitchen area with microwave and fridge

rooms are modern and well appointed and the hotel has a pool and courtyard

room with a balcony and kitchenette with crockery and cutlery ( not plastic) beds were comfortable although only provided

the hotel and pool were awesome

are accurate, beds very comfy, pool great (not a resort pool but good), amy and other staff very accommodating and professional

great smart tv and comfortable beds with a hot shower and you can’t beat having a bar and coffee in the morning in the lobby

accommodation has a bar and small graden where you can have your drink or coffee

the guy at the front desk/ bar was very welcoming and friendly

the bar with outdoor seating place was a favorite for us and it's a great spot to catch public

the coffee at the coffee bar was pretty bad.

breakfast

the staff was excellent and the breakfast was delightful

the location also has fenced in parking and a pool and breakfast

very clean, breakfast always fully stocked, flowers around the property are well kept, and the housekeepers

the location also has fenced in parking and a pool and breakfast

the room was clean and the free breakfast was great.

i didn t like that the breakfast ran out fast.

the pool area was pristine

breakfast was only a waffle, muffins, or bread

no free breakfast but has pictures on the website of breakfast wasn t told the breakfast hours either

pool was filthy and couldn't swim in it

i didn't like the pool

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

my son wanted to swim but there was algae in the pool

kitchenette

the hotel features a bar in the lobby and restaurants within walking distance

check in lady was rude no check out time given no information about hotel bar gym wifi nothing

nice bar to wind down at the end of the day

a restaurant and bar on location was great but it would have been a bonus to have a fixed rate for guests

good gym at hotel

the furniture in the bathroom and kitchen area needs to be updated. had lots of scratches.

it is not a fancy hotel, but it does have a kitchenette that is very convenient

small kitchen space/counters

the kitchen had all the basic equipment one needs for a medium-length stay

the gym/ laundry rm area was needed to be vacuumed and swept

we also really appreciated the availability of a voucher for the gym next door

noisy air condition, location too far away from cbd, no gym

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant is amazing and the rooftop bar was an

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

that included one free sparkling wine at the hotel bar and use of a gym, but as i was only staying one night, i wasn't able to use them

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

room size and amenities(pool, food, gym)

lovely staff, great gym and really nice room

pool and hot tub are amazing

there was no free breakfast, and yo had to pay weekly to use the gym.... must drive to actual

there is a guest laundry, it was $1

the decor and the pool.

the bar line takes forever

pool beautiful

the staff especially the front desk ladies, the pool, the room, the decor, location in the garden district and to the street car line…

no restaurant on site, bar closes at 11:00

chef/staff for breakfast was exceptional

the staff was very friendly and helpful. made to order eggs for breakfast was a definite plus.

the breakfast was fabulous!

location ..ambience breakfast all fab

there was a good bar a short walk away with a wide selection of craft beers and good bar food

like everything except wifi is very slow.

staff, spacious and comfortable room, nice size fridge and microwave, beautiful court yard, great pool and hot tub

love the courtyards, the gorgeous architecture, the comfy rooms and the pool/jacuzzi + kittens!

inexpensive laundry facilities

wifi was spotty

the bar had some cool cocktails and was open 24/7 and gave an opportunity to talk to the spectacular

great bar area

the downstairs bar is cool

quisby was clean, great location, great bar and the only hostel in new orleans that i could find that would let people over 35 from the usa

quiet despite the bar downstairs

there was a variety of breakfast choices. the food was just the right temperature.

they serve one of yhe best breakfast i've had at an hampton.

breakfast and being able to park my car while on the cruise

sadly, due to covid19 breakfast wasn't the best.

and we loved the gym, had fun working out

my kids loved the chocolate batter for the waffle iron

it was better but the kids running through the halls were inevitable (unfortunately)

there were a lot of kids running around making noise late into the evening.

i have stayed here before. good breakfast. clean rooms and facility!

was good (didn't feel sketchy like some places closer to the french quarter) and they had a great breakfast selection available in the morning

very bland, no bar or longe.

curtains in room no wardrobe in room no safe no bar for a drink

good breakfast selections, not not a full breakfast

clean freshly painted rooms. everything looked new. staff was attentive. breakfast was great.

everything bar the shower

i enjoyed my workout in the gym

long wait time for elevators, air conditioner in room was not cold, was charged a $50 early check in fee (wasn't made aware of this fee when i called the day before to inquire about

the pool and gym were fantastic and the location great; right next to superdome with streetcar stop just outside

an extremely early check in, upgraded the room for an extremely low rate, and the dining options were superb

the gym was great and so were the housekeepers

restaurants, bar and starbucks made it unnecessary to leave the hotel

the locked gate made me feel more secure, and the pool area looked nice though i didn’t use it

i really liked that the parking is gated. felt very secure. pool is also very nice!

didn’t use the pool (it was too cold/rainy) and never interacted with any staff, but the text messages assuring i

was nice, bed was comfy, wish i had been able to stay longer and enjoy the beautiful pool

winter couldn't swim in pretty pool.

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant,or laundry,so poor value for

new with excellent facilities, especially the swimming pool area and the memory foam

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

i also like the swimming pool which was decent heights to go swimming in

tiny gym

room had plenty of space and included a kitchenette

it was the omelet bar for me

starbucks closed at 3 each day. gym facilities could have been better

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room equipment broken

it included breakfast too, but we missed it due to an early flight

pool and grill was excellent. customer service was excellent as well

from the shower made the ceramic floors in the bathroom and kitchen very slippery

pool and courtyard were directly below our room and they were very nice

love the pool, exercise room, free cookies at the desk, easy parking with a big free parking lot

i used the gym and the pool which both offered towels i liked that there didn't have cleaners every day and

veronica in housekeeping was phenomenal in helping me free up the laundry facilities after a guest tied up both washing machines for hours

i like to warm and friendly atmosphere. from breakfast to popcorn at the welcome event.

breakfast. didn't like the fact that it was issued out. wait staff wasn't the friendless.

nice pool for those hot nola summer days too

are in the lobby of a really happening hotel - which is cool but may not be great with younger kids

downloading the app made it helpful to order room service or anything else we needed, as the tv was supposed to be used for all that

in the bathroom worn off shower very small room breakfast was poor esp for kids non english speaking reception great

the gym was extremely nice

super early and they were able to accomodate us with an early check in, making our first day in the city

rooftop pool and bar, small gym but top of the line equipment, coffee shop, extremely large lobby with bar they also

room service is pricey - skipped it and went down to bar or restaurant for food

rooftop pool and bar, small gym but top of the line equipment, coffee shop, extremely large lobby with bar

can be a bit loud in the bar area.

rooftop pool and bar, small gym but top of the line equipment, coffee shop, extremely large lobby with bar they also love our

breakfast and food were on point

the building is so alive and fresh, staff was very welcoming and with it, excellent value, breakfast set up is amazing

i also loved how they had a restaurant and bar with a wide selection of wines for wine lovers

aesthetically pleasing environment

complimentary breakfast served on the 2nd floor veranda - what a great way to start the day

everything was wonderful, the employees were pleasant, the pool was always cleans.

everything! aj at the bar was on point...drinks were expertly made....room was quiet and comfy..

some loungers around the pool need updating

restaurant hours could be better and room service hours were late.

the description is wrong about free wifi, wifi is actually for hilton honors account holders, the wifi landing page literally says that

location wonderful old building beautifully restored great staff bar marilou

the food on their room service menu was amazing

we also had drinks at bar marilou

breakfast was limited and not a great value.

beautiful, romantic, relaxing room with an excellent breakfast!

the entire hotel is kept exceptionally clean; the staff is amazing; and the breakfast was delicious

the breakfast

loved the breakfast, gym and indoor heated pool amenities

are not cleaned daily but day after day and last 2 days kept without cleaning or any room service

the fitness center was ok, and the room was very comfy and well equipt

loved the facilities! the building and room were beautiful! the pool was great for the kids too!

we were with 2 kids, and got a really spacious room

free hot breakfast 24 hr coffee at lobby and in room free wifi in room and in lobby has swimming pool and gym no restaurant, but it's new orleans- restaurants are all over i've been this hotel 4x

the breakfast i had every morning was delicious and i appreciated the different menu each morning

15 people in our group,7 rooms, we were all extremely happy with the ease of check-in and the bar was a plus

pool, gym, laundry, onsite parking garage, breakfast, free “kick back” drinks.

loved the pool

gym was great and pool and hot tub clean

we were on an 8,000 mile amtrak trip so the coin laundry on 6th floor was great

good breakfast, and the evening kickback bar is great

nice and beautiful hotel. the gym was good.

bartender talked way to much about her one year old child

i prefer the old bar over the modern one that does not belong in this hotel.

were sitting at the bar for a drink and wanted a quick bite to eat

bar is beautiful

breakfast and room excellent

springhill suites has 2 queen beds and a sofa with trundle bed, which was perfect for our two kids

rooms were small and they didn t tell us there would be no room service of any kind

breakfast buffet had plenty of choices.

my teenage kids liked the room as well

liked having a guest laundry

didn’t like that the pool was closed early before the time and the fitness gym could’ve been better with more options

i loved the hotel! the gym was big and clean! it's was in a good location!

that maybe the hotel could work on is controlling the weed use at the pool to try to protect small kids from illegal drugs

i loved the refrigerator and microwave in the rooms and the laundry facility

pool was clean

the kitchen staff was nice

it was noisy the first 2 nights of my stay, kids ran back & forth down the hallway and made lot

nice hotel with gym, pool, self-laundry and good breakfast, good value for money

hotel at night, the area was close to a park that had a lot of beggars that would approach your kids

our 2 nights there no room service came to fix up the room or give us extra toiletries

gym was nice

great gym and location. short walk to bourbon street and french quater

there's water to drink in the gym

they did not provide any type of room service

there's a shopping mall 5 min walk from the place, so a lot places to eat and walk around clean, gym works, no breakfast,

we were on the 8th floor and a few times we had to take the stairs with 4 kids

we checked in after getting off a cruise early in the morning with three kids and suitcases, so

went down for breakfast around 9 on 2 separate days and they are not replenishing the bar they are cleaning it up and the manager was

we finally after waiting 20 mins with 3 kids and luggage, we checked in

price and early check in

the hotel, staff, restaurant, pool and spa .

loved the pool gym and that it had a laundry facility

due to the virus, no pool, breakfast ,or gym was, available.

pool and jacuzzi within the courtyard area was very nice & relaxing

the guest laundry was not working and was the case for the entire 4 days we were there

hotel and absolutely amazing staff all around - including the bartender and front desk help

lots of amenities: gym, pool, spacious & comfortable rooms

valet manager to check personal to bar staff, clean and quiet rooms all in a great location

the staff the beautiful hotel with art , the toomd and roof top pool and jacuzzi.

liked the decor, the gym address was very nice, the pool was spectacular, and i appreciated that there was an actual

i didn’t like that the rooftop and gym was closed

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

arrived at 10pm from london with two young kids and the room i had paid for an confirmed was given away which meant their beds were not ready

we ate breakfast both mornings from the hotel's room service menu and it was wonderful

food from nights out and the bar downstairs also would have been perfect for my pregnant sister room service should have came up everyday to clean and make sure we had fresh towels and take out

also, there were tons of kids running around at the rooftop bar area

, mattress and size of room including bathroom was lager than i expected gym was great

the free breakfast and the onsite laundry machines.

comfortable bed, nice kitchen, huge bathroom

breakfast was great

i liked the inside room kitchen set up

need a hot breakfast

expected breakfast but due to covid, they werent serving and offered a bag with a granola bar and yogurt i believe

that they dont have room service/house services.

on the last day there we wasn t able to swim in the pool since the water wasn t right.

no breakfast

was able call times ppl friendly very welcoming and helpful nice and clean environment safe my kids and they really enjoyed

room service food was not good. but the service was excellent!

pool is extremely small

our room wasn t cleaned daily and the pool was poor

no complimentary breakfast, small pool and parking is expensive

being told wifi would cost extra

the entire hotel was clean! lobby,eating area,kitchen,our room even elevator.

everything was great breakfast. check in went good.

the beds were comfortable and the laundry room made it easy to stay on top of our clothes during the trip

the room was an appartment, karge living room with kitchen (alll facilites: washing machine, microwave, oven

the gym is way too small

the toiler paper bar was put on backwards and my friends and i spent most of our stay getting the roll of tp out

room service was fast, room was clean

the bar well equiped

a room service is not speak enghish

breakfast bar would be nice but food was excellent and so was the waiter, and also the valet service couldn't

decaf coffee, more breakfast choices would have been nice, no floor mat in the bathroom for the first 2 days, one

classic style with new furnishings helpful staff good breakfast buffet

the hot breakfast foods were cold.

the breakfast was minimal

breakfast was decent

the guy with the hat in the evening shift was very helpful, and also the guy at the bar on tuesday evening

amazing breakfast

gym needs improvement

about deposit n no breakfast

also the gym has no free weights

there wasn't a proper lounge bar given wrong room on arrival but quickly sorted out

the location was great. the room was big. the staff was nice. the gym was terrific.

could get early check in and late check out because of my long flight

the restaurant was closed and the room service was awful

location was fantastic. room and facilities were great. gym was also fantastic.

also liked that the gym was open 24 hours a day, and it has a peloton

the whole modern set up ! love that you check in at bar and get a drink

bar and meeting area was awesome and the staff exceeded my expectations

i wish the bar was 24/7.

we also liked that they had a gym

the staff was great and very courteous. i really liked the gym

pool wasn’t 24/7

also there were folks smoking out at the pool area with kids around and i’m not talking about cigarettes

beds were amazing...location was great...my kids loved the pool table and pool.

no pet fee, staff was very nice

the staff was really friendly and helpful. the breakfast was amazing.

pool was closed. said it was off season. weather was nice for swimming.

the pool was not inside and open but i do understand

staff always seemed to be visiting with people in the kitchen area and a dog, not a service animal, was there as well

breakfast, clean

breakfast was amazing

the part of this hotel is the private bathroom and the early check in

felt very secure kids loved the pool comfortable beds clean room

has excellent location, breakfast was great, and the room was big

arrived early and they were able to accommodate an early check in

then either the wifi or cable service sucked

we tore it apart and begged to look at laundry or lost and found ourselves and they were very rude and could care less

guest laundry required coins but the desk didn't have any for change

location brilliant, roof top pool amazing in the 35+ heat :) clean and spacious rooms, small gym room added bonus

gym/exercise center was well-appointed and the equipment was all functional

- towels in the gym are a joke - those are small face towels but not meant for working out - bar in the lobby could be way better and welcoming

and the bar is only open thursday- friday and only for a few hours in the evening

we loved everything about this room from the in-suite kitchen to the large walk-in shower

it was a great location the gym was great gym for being in a hotel

avoid craziness of french quarter, get space and a kitchen

no room service

later at night (1am) a drunk person knocked at my kids door

surprise to stumble downstairs in the morning in search of caffeine and find an espresso bar

room service was closed after 9 pm and started at 7:30 am.

price with how he deals with his friday 8:30 pm meetings with the kids

the bar area has a great vibe with the lighting and wood decor

gym was very dissapointing

restaurant and bar seemed popular; only had breakfast

breakfast was the best

quid ) and more sugar since room service does not provide coffee since keurigs are available in the rooms

not clean the room, and dumped 8 towels in our room instead which was a tripping hazard for my kids in the bathroom

requested a quiet room also, an early check in

pricy room service and bar

for instance, we had to call the front desk for room service since the room service line was

the only thing that could be better would be having a pool or gym access in the hotel